The first table below looks at the demand for Service Management skills in IT contracts advertised for the Renfrewshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Renfrewshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 14 17 -
Rank change year-on-year
+3 -
Contract jobs citing Service Management 10 4 0
As % of all contract IT jobs located in Renfrewshire 10.31% 6.45% -
As % of the Processes & Methodologies category 12.99% 8.51% -
Number of daily rates quoted 10 3 0
Average daily rate £273 £355 -
Average daily rate % change year-on-year
-23.09% -
UK excluding London average daily rate £354 £365 £350
% change year-on-year
-3.15% +4.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.02 £16.00 £16.50
% change year-on-year
+25.09% -3.03%
Processes & Methodologies Category
Renfrewshire
Contract IT job ads with a match in the
Processes & Methodologies category
77 47 8
As % of all contract IT jobs located in Renfrewshire 79.38% 75.81% 38.10%
Number of daily rates quoted 55 36 6
Average daily rate £324 £355 £280
Average daily rate % change year-on-year
-8.66% +26.78%
90% offered a daily rate of more than £225 £310 £264
10% offered a daily rate of more than £405 £425 £365
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
Scotland

Service Management
Jobs Demand Trend in Renfrewshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Renfrewshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Renfrewshire

Service Management
Daily Rate Trend in Renfrewshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Renfrewshire region.

Service Management Daily Rate Trend in Renfrewshire

Service Management
Daily Rate Histogram in Renfrewshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Renfrewshire region over the 3 months to 18 April 2014.

Service Management Daily Rate Histogram in Renfrewshire

Service Management
Hourly Rate Trend in Renfrewshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Renfrewshire region.

Service Management Hourly Rate Trend in Renfrewshire

Service Management
Top 30 Related IT Skills in Renfrewshire

For the 6 months to 18 April 2014, IT contractor jobs across the Renfrewshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (71.43%) SQL Server
1 15 (71.43%) SC Cleared
1 15 (71.43%) Security Cleared
2 14 (66.67%) SQL
2 14 (66.67%) Windows
3 13 (61.90%) HP
3 13 (61.90%) Firewall
4 11 (52.38%) Windows Server 2003
4 11 (52.38%) Microsoft
5 9 (42.86%) Windows XP
5 9 (42.86%) ITIL
5 9 (42.86%) QA
6 7 (33.33%) Problem Management
6 7 (33.33%) Netcool
7 5 (23.81%) Middleware
7 5 (23.81%) LAN
7 5 (23.81%) WAN
7 5 (23.81%) SAN
7 5 (23.81%) Degree
7 5 (23.81%) VMware
7 5 (23.81%) VMware Infrastructure
8 4 (19.05%) Fat Client
8 4 (19.05%) Performance Testing
8 4 (19.05%) VMware ESX
8 4 (19.05%) Citrix
8 4 (19.05%) DHCP
8 4 (19.05%) DNS
8 4 (19.05%) Solaris
8 4 (19.05%) AIX
8 4 (19.05%) Six Sigma

Service Management
Top Related IT Skills in Renfrewshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Renfrewshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.52%) Oracle Application Server
1 2 (9.52%) WebLogic
1 2 (9.52%) IIS
2 1 (4.76%) CMS
Applications
1 2 (9.52%) MS Excel
1 2 (9.52%) MS Office
Communications & Networking
1 13 (61.90%) Firewall
2 5 (23.81%) LAN
2 5 (23.81%) WAN
2 5 (23.81%) SAN
3 4 (19.05%) DHCP
3 4 (19.05%) DNS
4 3 (14.29%) VPN
5 2 (9.52%) Network Security
5 2 (9.52%) Cisco IOS
6 1 (4.76%) SMS
6 1 (4.76%) Junos
Database & Business Intelligence
1 15 (71.43%) SQL Server
2 2 (9.52%) SQL Server 2008
2 2 (9.52%) Oracle Database
2 2 (9.52%) Oracle Database 11g
3 1 (4.76%) MySQL
3 1 (4.76%) InterSystems Cache
Development Applications
1 1 (4.76%) MSI
General
1 1 (4.76%) Telecoms
1 1 (4.76%) Finance
Job Titles
1 2 (9.52%) UNIX Engineer
1 2 (9.52%) Analyst
1 2 (9.52%) Consultant
1 2 (9.52%) Network Engineer
1 2 (9.52%) Support Analyst
1 2 (9.52%) Support Engineer
2 1 (4.76%) Applications Support
2 1 (4.76%) 3rd Line Support
2 1 (4.76%) 2nd Line Support
2 1 (4.76%) Support Consultant
2 1 (4.76%) Applications Packager
2 1 (4.76%) Systems Engineer
2 1 (4.76%) Desktop Support
2 1 (4.76%) Configuration Management Engineer
2 1 (4.76%) Senior Analyst
2 1 (4.76%) Services Delivery Manager
2 1 (4.76%) Service Manager
2 1 (4.76%) Applications Support Analyst
2 1 (4.76%) Desktop Support Engineer
2 1 (4.76%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 5 (23.81%) Middleware
2 2 (9.52%) Web Services
2 2 (9.52%) CSS
3 1 (4.76%) STL
3 1 (4.76%) .NET
3 1 (4.76%) Application Packaging
Miscellaneous
1 4 (19.05%) Fat Client
1 4 (19.05%) Thin Client
2 3 (14.29%) Mainframe
2 3 (14.29%) Open Source
3 2 (9.52%) Computer Science
3 2 (9.52%) Cryptography
4 1 (4.76%) Management Information System
4 1 (4.76%) HACMP
4 1 (4.76%) CMDB
Operating Systems
1 14 (66.67%) Windows
2 11 (52.38%) Windows Server 2003
3 9 (42.86%) Windows XP
4 4 (19.05%) Solaris
4 4 (19.05%) AIX
5 3 (14.29%) UNIX
6 2 (9.52%) Windows Server 2008
6 2 (9.52%) Red Hat Enterprise Linux
6 2 (9.52%) Linux
6 2 (9.52%) HPUX
Processes & Methodologies
1 9 (42.86%) ITIL
2 7 (33.33%) Problem Management
3 4 (19.05%) Performance Testing
3 4 (19.05%) Six Sigma
3 4 (19.05%) Configuration Management
3 4 (19.05%) Service Delivery
4 3 (14.29%) Disaster Recovery
4 3 (14.29%) ITSM
4 3 (14.29%) Lean Six Sigma
5 2 (9.52%) Change Data Capture
6 1 (4.76%) Workflow
6 1 (4.76%) Migration
6 1 (4.76%) PRINCE
6 1 (4.76%) Project Management
6 1 (4.76%) Business Analysis
6 1 (4.76%) Incident Management
6 1 (4.76%) Enterprise Architecture
6 1 (4.76%) Network Load Balancing
6 1 (4.76%) Release Management
6 1 (4.76%) Network Monitoring
Programming Languages
1 14 (66.67%) SQL
2 2 (9.52%) VBScript
3 1 (4.76%) Java
3 1 (4.76%) Perl
3 1 (4.76%) Jython
3 1 (4.76%) Korn
3 1 (4.76%) Bourne shell
Qualifications
1 15 (71.43%) SC Cleared
1 15 (71.43%) Security Cleared
2 5 (23.81%) Degree
3 1 (4.76%) IBM AIX Certification
Quality Assurance & Compliance
1 9 (42.86%) QA
2 1 (4.76%) JSP 440
System Software
1 5 (23.81%) VMware Infrastructure
2 4 (19.05%) VMware ESX
3 3 (14.29%) Microsoft App-V
4 2 (9.52%) KVM
4 2 (9.52%) Oracle RAC
4 2 (9.52%) Active Directory
5 1 (4.76%) Hyper-V
5 1 (4.76%) vSphere
5 1 (4.76%) VMware ESXi
Systems Management
1 7 (33.33%) Netcool
2 4 (19.05%) OpenView Configuration Management
3 2 (9.52%) HP Data Protector
4 1 (4.76%) Systems Management Server (SMS)
4 1 (4.76%) HP UCMDB
4 1 (4.76%) WhatsUp Gold
4 1 (4.76%) HP SiteScope
Vendors
1 13 (61.90%) HP
2 11 (52.38%) Microsoft
3 5 (23.81%) VMware
4 4 (19.05%) Citrix
5 3 (14.29%) Red Hat
6 2 (9.52%) Juniper
6 2 (9.52%) AppSense
6 2 (9.52%) Cisco
6 2 (9.52%) Oracle
6 2 (9.52%) CheckPoint
6 2 (9.52%) McAfee
7 1 (4.76%) InterSystems
7 1 (4.76%) IBM
7 1 (4.76%) EMC
7 1 (4.76%) Altiris
7 1 (4.76%) Crossbeam
7 1 (4.76%) TippingPoint
7 1 (4.76%) Riverbed
7 1 (4.76%) 3PAR
7 1 (4.76%) F5