The table below looks at the statistics for Service Management skills in IT contracts advertised for the Renfrewshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 25 12 9
Rank change year-on-year
-13 -3
Contract jobs citing Service Management 10 11 8
As % of all contract IT jobs located in Renfrewshire 7.69% 18.64% 16.33%
As % of the Processes & Methodologies category 8.47% 24.44% 21.05%
Number of daily rates quoted 8 8 6
Average daily rate
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£410 £372 £356
Average daily rate % change year-on-year
+10.21% +4.42%
90% offered a daily rate of more than £349 £334 £185
10% offered a daily rate of more than £450 £375 £500
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
Scotland

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Renfrewshire region.

Processes & Methodologies Category
Renfrewshire
Contract IT job ads with a match in the
Processes & Methodologies category
118 45 38
As % of all contract IT jobs located in Renfrewshire 90.77% 76.27% 77.55%
Number of daily rates quoted 87 29 26
Average daily rate £370 £363 £350
Average daily rate % change year-on-year
+2.06% +3.57%
90% offered a daily rate of more than £240 £332 £180
10% offered a daily rate of more than £450 £425 £500
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Renfrewshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Renfrewshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Renfrewshire

Service Management
Daily Rate Trend in Renfrewshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Renfrewshire region.

Service Management Daily Rate Trend in Renfrewshire

Service Management
Daily Rate Histogram in Renfrewshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Renfrewshire region over the 3 months to 18 December 2014.

Service Management Daily Rate Histogram in Renfrewshire

Service Management
Hourly Rate Trend in Renfrewshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Renfrewshire region.

Service Management Hourly Rate Trend in Renfrewshire

Service Management
Top 30 Related IT Skills in Renfrewshire

For the 6 months to 18 December 2014, IT contractor jobs across the Renfrewshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 13 (76.47%) ITIL
2 11 (64.71%) SC Cleared
2 11 (64.71%) Security Cleared
3 10 (58.82%) LAN
3 10 (58.82%) WAN
3 10 (58.82%) HP
3 10 (58.82%) SAN
3 10 (58.82%) Firewall
4 7 (41.18%) CheckPoint
4 7 (41.18%) McAfee
4 7 (41.18%) Juniper
4 7 (41.18%) Cisco
4 7 (41.18%) Windows
4 7 (41.18%) Riverbed
4 7 (41.18%) Cisco IOS
4 7 (41.18%) Network Security
4 7 (41.18%) Cryptography
4 7 (41.18%) Network Load Balancing
4 7 (41.18%) Crossbeam
4 7 (41.18%) TippingPoint
4 7 (41.18%) Junos
4 7 (41.18%) F5
5 6 (35.29%) 3PAR
5 6 (35.29%) Network Management
5 6 (35.29%) QA
5 6 (35.29%) MS Office
5 6 (35.29%) MS Excel
6 5 (29.41%) EMC
6 5 (29.41%) Citrix
6 5 (29.41%) SQL

Service Management
Top Related IT Skills in Renfrewshire by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Renfrewshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) WebLogic
1 3 (17.65%) Oracle Application Server
2 2 (11.76%) IIS
Applications
1 6 (35.29%) MS Office
1 6 (35.29%) MS Excel
Business Applications
1 2 (11.76%) Remedy ITSM
2 1 (5.88%) Remedy AR System
Cloud Services
1 1 (5.88%) HP Helion
Communications & Networking
1 10 (58.82%) LAN
1 10 (58.82%) WAN
1 10 (58.82%) SAN
1 10 (58.82%) Firewall
2 7 (41.18%) Cisco IOS
2 7 (41.18%) Network Security
2 7 (41.18%) Junos
3 4 (23.53%) DNS
3 4 (23.53%) DHCP
4 3 (17.65%) VPN
5 1 (5.88%) NAS
5 1 (5.88%) Fibre Channel
Database & Business Intelligence
1 5 (29.41%) SQL Server
2 3 (17.65%) Oracle Database 11g
2 3 (17.65%) SQL Server 2008
2 3 (17.65%) Oracle Database
3 1 (5.88%) Crystal Reports
General
1 1 (5.88%) Finance
Job Titles
1 7 (41.18%) Network Engineer
2 3 (17.65%) Consultant
3 2 (11.76%) UNIX Engineer
4 1 (5.88%) Procurement Consultant
4 1 (5.88%) Change Manager
4 1 (5.88%) Network Support Engineer
4 1 (5.88%) Senior Network Engineer
4 1 (5.88%) Network Support
4 1 (5.88%) Analyst
4 1 (5.88%) IT Consultant
4 1 (5.88%) Senior Consultant
4 1 (5.88%) Support Engineer
4 1 (5.88%) Service Analyst
4 1 (5.88%) Capacity Manager
4 1 (5.88%) Services Delivery Analyst
4 1 (5.88%) Incident Manager
4 1 (5.88%) UNIX Consultant
4 1 (5.88%) Storage Engineer
4 1 (5.88%) Technology Consultant
Libraries, Frameworks & Software Standards
1 4 (23.53%) Middleware
2 3 (17.65%) Web Services
3 2 (11.76%) CSS
Miscellaneous
1 7 (41.18%) Cryptography
2 4 (23.53%) Fat Client
2 4 (23.53%) Thin Client
3 3 (17.65%) Open Source
4 1 (5.88%) Management Information System
4 1 (5.88%) Replication
4 1 (5.88%) Visualisation
Operating Systems
1 7 (41.18%) Windows
2 5 (29.41%) Windows Server 2003
2 5 (29.41%) Windows Server 2008
3 3 (17.65%) AIX
3 3 (17.65%) HPUX
3 3 (17.65%) Solaris
3 3 (17.65%) Linux
3 3 (17.65%) UNIX
3 3 (17.65%) Red Hat Enterprise Linux
Processes & Methodologies
1 13 (76.47%) ITIL
2 7 (41.18%) Network Load Balancing
3 6 (35.29%) Network Management
4 5 (29.41%) Service Delivery
4 5 (29.41%) Incident Management
4 5 (29.41%) Time Management
5 4 (23.53%) Network Monitoring
5 4 (23.53%) Performance Testing
6 3 (17.65%) Disaster Recovery
6 3 (17.65%) Configuration Management
6 3 (17.65%) Change Data Capture
7 2 (11.76%) ITIL V3
7 2 (11.76%) Lean Six Sigma
7 2 (11.76%) Six Sigma
7 2 (11.76%) Workflow
7 2 (11.76%) ITSM
8 1 (5.88%) Risk Management
8 1 (5.88%) Project Management
8 1 (5.88%) Change Management
8 1 (5.88%) Project Planning
Programming Languages
1 5 (29.41%) SQL
Qualifications
1 11 (64.71%) SC Cleared
1 11 (64.71%) Security Cleared
2 3 (17.65%) CCNP
2 3 (17.65%) Cisco Certification
3 1 (5.88%) MCSE
3 1 (5.88%) Microsoft Certification
3 1 (5.88%) Citrix Certification
Quality Assurance & Compliance
1 6 (35.29%) QA
2 5 (29.41%) JSP 440
System Software
1 5 (29.41%) Hyper-V
1 5 (29.41%) VMware ESXi
1 5 (29.41%) vSphere
2 4 (23.53%) VMware Infrastructure
2 4 (23.53%) VMware ESX
3 3 (17.65%) Oracle RAC
3 3 (17.65%) KVM
3 3 (17.65%) RHEV
4 1 (5.88%) Microsoft App-V
Systems Management
1 4 (23.53%) WhatsUp Gold
2 2 (11.76%) HP Data Protector
Vendors
1 10 (58.82%) HP
2 7 (41.18%) CheckPoint
2 7 (41.18%) McAfee
2 7 (41.18%) Juniper
2 7 (41.18%) Cisco
2 7 (41.18%) Riverbed
2 7 (41.18%) Crossbeam
2 7 (41.18%) TippingPoint
2 7 (41.18%) F5
3 6 (35.29%) 3PAR
4 5 (29.41%) EMC
4 5 (29.41%) Citrix
5 4 (23.53%) VMware
6 3 (17.65%) Oracle
6 3 (17.65%) Red Hat
7 2 (11.76%) Remedy
8 1 (5.88%) PeopleSoft
8 1 (5.88%) Microsoft
8 1 (5.88%) AppSense
8 1 (5.88%) BMC