The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Service Management
UK / Scotland
Rank 62 57 74
Rank change year-on-year
-5 +17
Contract jobs citing Service Management 44 75 53
As % of all contract IT jobs located in Scotland 2.70% 2.91% 2.04%
As % of the Processes & Methodologies category 3.27% 3.67% 2.56%
Number of daily rates quoted 28 28 31
Median daily rate £331 £313 £380
Median daily rate % change year-on-year
+6.00% -17.76%
90% offered a daily rate of more than £158 £100 £325
10% offered a daily rate of more than £425 £463 £500
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1 0 0
Median hourly rate £19.50 - -
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1347 2046 2073
As % of all contract IT jobs located in Scotland 82.54% 79.27% 79.64%
Number of daily rates quoted 754 1124 1132
Median daily rate £375 £375 £390
Median daily rate % change year-on-year
- -3.84%
90% offered a daily rate of more than £265 £265 £285
10% offered a daily rate of more than £510 £500 £500
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 31 26 22
Median hourly rate £42.00 £40.00 £28.00
Median hourly rate % change year-on-year
+5.00% +42.85%
90% offered a hourly rate of more than £14.82 £16.50 £15.77
10% offered a hourly rate of more than £65.10 £44.10 £47.50
UK excluding London median hourly rate £35.00 £39.00 £26.00
% change year-on-year
-10.25% +50.00%

Service Management
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 16 January 2017.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -9 17 £425 +25.92% 2
Glasgow +13 10 £344 +145.53% 2
West Dunbartonshire 0 4 £395 +97.50%
South Lanarkshire - 4 £308 -
Renfrewshire +15 2 £324 -18.03% 2
Lanarkshire 0 1 - -
West Lothian -8 1 £423 +12.80% 2
Strathclyde - 1 - -
Stirling - 1 - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 16 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Management.

1 54 (72.00%) ITIL
2 32 (42.67%) ITSM
3 19 (25.33%) Finance
4 18 (24.00%) Continuous Improvement
5 17 (22.67%) Windows
6 14 (18.67%) Change Management
7 13 (17.33%) Security Cleared
8 12 (16.00%) Service Delivery
8 12 (16.00%) Firewall
9 11 (14.67%) LAN
10 10 (13.33%) WAN
10 10 (13.33%) MS Excel
10 10 (13.33%) Microsoft
10 10 (13.33%) Configuration Management
10 10 (13.33%) Supplier Management
10 10 (13.33%) Incident Management
10 10 (13.33%) Data Centre
11 9 (12.00%) Problem Management
11 9 (12.00%) SCCM
11 9 (12.00%) IBM
11 9 (12.00%) Migration
11 9 (12.00%) Asset Management
12 8 (10.67%) Law
12 8 (10.67%) SQL
12 8 (10.67%) BMC
12 8 (10.67%) Performance Management
12 8 (10.67%) SC Cleared
12 8 (10.67%) Windows Server 2008
12 8 (10.67%) Application Performance Management
12 8 (10.67%) ITIL V3

Service Management
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.33%) MS Exchange
2 3 (4.00%) Moodle
3 2 (2.67%) Blackboard Learn
3 2 (2.67%) Exchange Server 2010
4 1 (1.33%) CMS
4 1 (1.33%) IBM Notes
4 1 (1.33%) OpenStack
Applications
1 10 (13.33%) MS Excel
2 5 (6.67%) MS Office
3 3 (4.00%) MS Visio
4 1 (1.33%) Spreadsheet
Business Applications
1 6 (8.00%) Remedy ITSM
2 3 (4.00%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 2 (2.67%) Office 365
1 2 (2.67%) SaaS
Communications & Networking
1 12 (16.00%) Firewall
2 11 (14.67%) LAN
3 10 (13.33%) WAN
4 5 (6.67%) FTP
5 4 (5.33%) Wireless
6 2 (2.67%) BIG-IP
7 1 (1.33%) Cisco ISE
7 1 (1.33%) Junos
7 1 (1.33%) TACACS
7 1 (1.33%) Wi-Fi
Database & Business Intelligence
1 3 (4.00%) Oracle Reports
1 3 (4.00%) QlikView
1 3 (4.00%) SQL Server
1 3 (4.00%) SQL Server Integration Services
2 1 (1.33%) Oracle Database
General
1 19 (25.33%) Finance
2 8 (10.67%) Law
3 7 (9.33%) Banking
4 4 (5.33%) Telecoms
5 3 (4.00%) Manufacturing
6 2 (2.67%) Retail
6 2 (2.67%) Retail Banking
7 1 (1.33%) Marketing
Job Titles
1 19 (25.33%) Analyst
2 11 (14.67%) Network Engineer
3 7 (9.33%) Build Engineer
4 6 (8.00%) Service Analyst
5 5 (6.67%) Consultant
5 5 (6.67%) Developer
5 5 (6.67%) Systems Analyst
6 4 (5.33%) Administrator
6 4 (5.33%) Technical Developer
7 3 (4.00%) Business Systems Analyst
7 3 (4.00%) Change Analyst
7 3 (4.00%) DV Cleared Network Engineer
7 3 (4.00%) IT Manager
7 3 (4.00%) Service Management Officer
7 3 (4.00%) Service Manager
7 3 (4.00%) Technical Specialist
8 2 (2.67%) Configuration Analyst
8 2 (2.67%) Data Analyst
8 2 (2.67%) Network Manager
8 2 (2.67%) Technical Administrator
Libraries, Frameworks & Software Standards
1 5 (6.67%) ISPF
2 1 (1.33%) Middleware
2 1 (1.33%) Regular Expression
2 1 (1.33%) XML
Miscellaneous
1 10 (13.33%) Data Centre
2 7 (9.33%) CMDB
3 6 (8.00%) Analytical Skills
4 5 (6.67%) Mainframe
5 4 (5.33%) Computer Science
5 4 (5.33%) iSeries
5 4 (5.33%) Management Information System
5 4 (5.33%) Tandem
6 3 (4.00%) Data Extraction
6 3 (4.00%) VLE
7 2 (2.67%) e-Learning
7 2 (2.67%) Private Cloud
7 2 (2.67%) User Experience
7 2 (2.67%) Visualisation
8 1 (1.33%) Statistics
Operating Systems
1 17 (22.67%) Windows
2 8 (10.67%) Windows Server 2008
3 7 (9.33%) Windows Server
4 6 (8.00%) Windows Server 2012
5 5 (6.67%) Unix
6 2 (2.67%) Linux
7 1 (1.33%) AIX
7 1 (1.33%) Android
7 1 (1.33%) Apple iOS
7 1 (1.33%) HPUX
7 1 (1.33%) Mac OS
7 1 (1.33%) Red Hat Enterprise Linux
7 1 (1.33%) Solaris
7 1 (1.33%) Windows 10
7 1 (1.33%) Windows Server 2003
7 1 (1.33%) Windows XP
7 1 (1.33%) zOS
Processes & Methodologies
1 54 (72.00%) ITIL
2 32 (42.67%) ITSM
3 18 (24.00%) Continuous Improvement
4 14 (18.67%) Change Management
5 12 (16.00%) Service Delivery
6 10 (13.33%) Configuration Management
6 10 (13.33%) Incident Management
6 10 (13.33%) Supplier Management
7 9 (12.00%) Asset Management
7 9 (12.00%) Migration
7 9 (12.00%) Problem Management
8 8 (10.67%) Application Performance Management
8 8 (10.67%) ITIL V3
8 8 (10.67%) Performance Management
9 7 (9.33%) Service Design
10 6 (8.00%) Project Management
10 6 (8.00%) Workflow
11 5 (6.67%) Line Management
12 4 (5.33%) Stakeholder Engagement
12 4 (5.33%) Stakeholder Management
Programming Languages
1 8 (10.67%) SQL
2 5 (6.67%) JCL
3 3 (4.00%) PowerShell
3 3 (4.00%) T-SQL
3 3 (4.00%) VB
3 3 (4.00%) VBA
4 2 (2.67%) Java
5 1 (1.33%) Bourne shell
5 1 (1.33%) Korn
5 1 (1.33%) Perl
5 1 (1.33%) VBScript
Qualifications
1 13 (17.33%) Security Cleared
2 8 (10.67%) SC Cleared
3 6 (8.00%) Degree
3 6 (8.00%) ITIL Certification
4 5 (6.67%) DV Cleared
5 3 (4.00%) CCIE
5 3 (4.00%) CCNP
5 3 (4.00%) Cisco Certification
6 2 (2.67%) CCDP
6 2 (2.67%) CCIP
6 2 (2.67%) CCSA
6 2 (2.67%) CCSE
6 2 (2.67%) HP ASE
6 2 (2.67%) HP MASE
6 2 (2.67%) JNCIA
6 2 (2.67%) JNCIE
7 1 (1.33%) BPSS Clearance
Quality Assurance & Compliance
1 7 (9.33%) SLA
2 6 (8.00%) Disclosure Scotland
3 2 (2.67%) Sarbanes-Oxley
System Software
1 6 (8.00%) Active Directory
2 5 (6.67%) Time Sharing Option
3 3 (4.00%) vSphere
4 2 (2.67%) XenApp
5 1 (1.33%) Virtual Desktop
5 1 (1.33%) VMware ESX
5 1 (1.33%) VMware Infrastructure
Systems Management
1 9 (12.00%) SCCM
2 4 (5.33%) Tivoli
3 3 (4.00%) HP SiteScope
3 3 (4.00%) SCOM
4 2 (2.67%) BMC PATROL
4 2 (2.67%) FortiGate
4 2 (2.67%) Tivoli Monitoring
4 2 (2.67%) WSUS
5 1 (1.33%) Cisco Prime
5 1 (1.33%) Netcool
5 1 (1.33%) Oracle RMAN
Vendors
1 10 (13.33%) Microsoft
2 9 (12.00%) IBM
3 8 (10.67%) BMC
4 7 (9.33%) Cisco
4 7 (9.33%) Remedy
5 6 (8.00%) HP
6 4 (5.33%) Juniper
6 4 (5.33%) Oracle
6 4 (5.33%) VMware
7 3 (4.00%) Blackboard
7 3 (4.00%) Infor
7 3 (4.00%) ServiceNow
8 2 (2.67%) Aruba
8 2 (2.67%) CheckPoint
8 2 (2.67%) Citrix
8 2 (2.67%) F5
8 2 (2.67%) Fortinet
8 2 (2.67%) NetApp
8 2 (2.67%) Riverbed
8 2 (2.67%) SolarWinds
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
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Posted: 4 days ago
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