The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 50 91 78
Rank change year-on-year
+41 -13
Contract jobs citing Service Management 104 40 35
As % of all contract IT jobs located in Scotland 3.13% 1.45% 1.43%
As % of the Processes & Methodologies category 3.94% 1.85% 2.00%
Number of daily rates quoted 49 21 18
Average daily rate
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of your Daily Rate
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£350 £290 £400
Average daily rate % change year-on-year
+20.68% -27.50%
90% offered a daily rate of more than £208 £185 £270
10% offered a daily rate of more than £475 £500 £525
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 2 1
Average hourly rate - £88.50 £18.00
Average hourly rate % change year-on-year
- +391.66%
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2639 2161 1751
As % of all contract IT jobs located in Scotland 79.37% 78.58% 71.50%
Number of daily rates quoted 1371 1108 882
Average daily rate £375 £375 £375
90% offered a daily rate of more than £275 £252 £264
10% offered a daily rate of more than £488 £490 £500
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 56 28 38
Average hourly rate £30.50 £22.50 £29.00
Average hourly rate % change year-on-year
+35.55% -22.41%
90% offered a hourly rate of more than £12.35 £11.70 £9.25
10% offered a hourly rate of more than £55.00 £165.00 £35.00
UK excluding London average hourly rate £32.50 £25.00 £30.25
% change year-on-year
+30.00% -17.35%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 31 August 2015.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +13 42 £381 -17.11% 5
Glasgow +13 27 £331 +37.30% 5
Renfrewshire +14 14 £358 +21.01%
West Lothian - 10 £300 -
Inverclyde - 10 £250 -
Fife - 9 - -
North Lanarkshire - 9 - -
Stirling +13 4 £500 -
Dundee - 1 £275 -
Lanarkshire - 1 £280 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 31 August 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 77 (51.33%) ITIL
2 50 (33.33%) Finance
3 31 (20.67%) Service Delivery
3 31 (20.67%) Change Management
4 27 (18.00%) Windows
5 26 (17.33%) Incident Management
6 24 (16.00%) Microsoft
7 22 (14.67%) ITSM
8 21 (14.00%) Banking
9 20 (13.33%) Project Management
9 20 (13.33%) Data Centre
10 19 (12.67%) Active Directory
10 19 (12.67%) MS Excel
10 19 (12.67%) Problem Management
11 16 (10.67%) VMware
11 16 (10.67%) Configuration Management
11 16 (10.67%) Management Information System
12 14 (9.33%) Stakeholder Management
12 14 (9.33%) Analytical Skills
12 14 (9.33%) Security Cleared
13 13 (8.67%) Change Control
13 13 (8.67%) ServiceNow
13 13 (8.67%) Risk Management
13 13 (8.67%) MS Office
14 12 (8.00%) Disaster Recovery
14 12 (8.00%) QA
14 12 (8.00%) SCCM
14 12 (8.00%) Windows 7
15 11 (7.33%) Release Management
15 11 (7.33%) Agile Software Development

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 31 August 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (6.67%) SharePoint
2 5 (3.33%) MS Exchange
3 2 (1.33%) Blackberry Enterprise Server
3 2 (1.33%) Lync
3 2 (1.33%) Lotus Domino
4 1 (0.67%) Exchange Server 2010
4 1 (0.67%) CICS
4 1 (0.67%) IIS
4 1 (0.67%) IBM Notes
Applications
1 19 (12.67%) MS Excel
2 13 (8.67%) MS Office
3 7 (4.67%) MS Visio
4 4 (2.67%) MS Project
5 2 (1.33%) MS PowerPoint
6 1 (0.67%) Spreadsheet
6 1 (0.67%) PowerPivot
Business Applications
1 1 (0.67%) assyst
1 1 (0.67%) Dynamics AX
1 1 (0.67%) FRx
1 1 (0.67%) Oracle BPM
Cloud Services
1 4 (2.67%) Microsoft Azure
2 2 (1.33%) Office 365
3 1 (0.67%) Amazon AWS
3 1 (0.67%) SaaS
3 1 (0.67%) PaaS
3 1 (0.67%) Adobe Analytics
Communications & Networking
1 10 (6.67%) SAN
2 8 (5.33%) LAN
2 8 (5.33%) WAN
3 5 (3.33%) Firewall
3 5 (3.33%) Cisco IOS
3 5 (3.33%) Network Security
3 5 (3.33%) Junos
4 4 (2.67%) NAS
5 3 (2.00%) DHCP
5 3 (2.00%) DNS
6 2 (1.33%) MVNO
6 2 (1.33%) VPN
7 1 (0.67%) Broadband
7 1 (0.67%) Structured Cabling
7 1 (0.67%) FTP
7 1 (0.67%) TCP/IP
Database & Business Intelligence
1 8 (5.33%) SQL Server
2 3 (2.00%) SQL Server Reporting Services
3 2 (1.33%) SQL Server Analysis Services
4 1 (0.67%) SQL Server 2008
4 1 (0.67%) Oracle Database
4 1 (0.67%) Microsoft Power View
4 1 (0.67%) SQL Server 2005
4 1 (0.67%) SQL Server Integration Services
4 1 (0.67%) QlikView
4 1 (0.67%) Oracle Database 11g
4 1 (0.67%) BusinessObjects Web Intelligence
4 1 (0.67%) Oracle Database 10g
4 1 (0.67%) BusinessObjects
Development Applications
1 7 (4.67%) Team Foundation Server
2 4 (2.67%) AdminStudio
3 3 (2.00%) Visual Studio
4 2 (1.33%) ClearCase
4 2 (1.33%) JDeveloper
4 2 (1.33%) ClearQuest
General
1 50 (33.33%) Finance
2 21 (14.00%) Banking
3 6 (4.00%) Retail
4 4 (2.67%) Telecoms
5 3 (2.00%) Billing
5 3 (2.00%) Retail Banking
6 2 (1.33%) Back Office
7 1 (0.67%) Legal
7 1 (0.67%) Advertising
Job Titles
1 38 (25.33%) Analyst
2 13 (8.67%) Project Manager
3 10 (6.67%) Service Manager
4 8 (5.33%) Test Manager
5 7 (4.67%) Tester
6 6 (4.00%) Coordinator
6 6 (4.00%) Team Leader
6 6 (4.00%) Delivery Manager
7 5 (3.33%) Support Team Leader
7 5 (3.33%) Technical Analyst
7 5 (3.33%) Systems Analyst
7 5 (3.33%) Network Engineer
7 5 (3.33%) Change Manager
7 5 (3.33%) Developer
7 5 (3.33%) Security Analyst
7 5 (3.33%) Service Analyst
8 4 (2.67%) Support Analyst
8 4 (2.67%) Information Analyst
8 4 (2.67%) Risk Analyst
8 4 (2.67%) Information Security Analyst
Libraries, Frameworks & Software Standards
1 5 (3.33%) .NET
1 5 (3.33%) AngularJS
2 3 (2.00%) Application Packaging
3 2 (1.33%) J2EE
3 2 (1.33%) TopLink
4 1 (0.67%) HTML
4 1 (0.67%) Web Services
Miscellaneous
1 20 (13.33%) Data Centre
2 16 (10.67%) Management Information System
3 14 (9.33%) Analytical Skills
4 5 (3.33%) Cryptography
5 4 (2.67%) Private Cloud
6 3 (2.00%) Computer Science
7 2 (1.33%) CMDB
7 2 (1.33%) Statistics
7 2 (1.33%) Enterprise Software
7 2 (1.33%) Clustering
8 1 (0.67%) IVR
8 1 (0.67%) CESG
8 1 (0.67%) Replication
8 1 (0.67%) PMI
8 1 (0.67%) NHS
8 1 (0.67%) Blackberry
8 1 (0.67%) Mainframe
8 1 (0.67%) Ergonomics
8 1 (0.67%) Visualisation
Operating Systems
1 27 (18.00%) Windows
2 12 (8.00%) Windows 7
3 9 (6.00%) Windows XP
3 9 (6.00%) Windows Server 2003
4 7 (4.67%) Windows Server 2008
5 5 (3.33%) Apple iOS
5 5 (3.33%) Android
6 3 (2.00%) Solaris
6 3 (2.00%) Linux
7 2 (1.33%) AIX
7 2 (1.33%) Red Hat Enterprise Linux
8 1 (0.67%) Windows Server 2012
8 1 (0.67%) UNIX
8 1 (0.67%) zOS
Processes & Methodologies
1 77 (51.33%) ITIL
2 31 (20.67%) Service Delivery
2 31 (20.67%) Change Management
3 26 (17.33%) Incident Management
4 22 (14.67%) ITSM
5 20 (13.33%) Project Management
6 19 (12.67%) Problem Management
7 16 (10.67%) Configuration Management
8 14 (9.33%) Stakeholder Management
9 13 (8.67%) Risk Management
9 13 (8.67%) Change Control
10 12 (8.00%) Disaster Recovery
11 11 (7.33%) PRINCE2
11 11 (7.33%) Agile Software Development
11 11 (7.33%) Release Management
12 10 (6.67%) ITIL V3
13 8 (5.33%) Information Security
14 7 (4.67%) Continuous Improvement
14 7 (4.67%) Manual Testing
15 6 (4.00%) User Acceptance Testing
Programming Languages
1 5 (3.33%) JavaScript
1 5 (3.33%) SQL
2 2 (1.33%) Perl
2 2 (1.33%) PL/SQL
2 2 (1.33%) C#
2 2 (1.33%) Java
2 2 (1.33%) Shell Script
2 2 (1.33%) Korn
2 2 (1.33%) Bash Shell
3 1 (0.67%) X++
3 1 (0.67%) PowerShell
3 1 (0.67%) VBScript
3 1 (0.67%) VB
3 1 (0.67%) VBA
3 1 (0.67%) Assembly Language
3 1 (0.67%) REXX
Qualifications
1 14 (9.33%) Security Cleared
2 8 (5.33%) SC Cleared
3 7 (4.67%) Microsoft Certification
4 5 (3.33%) Degree
4 5 (3.33%) ITIL Certification
5 4 (2.67%) MCP
5 4 (2.67%) MCSA
6 3 (2.00%) PMI Certification
7 2 (1.33%) PMP
7 2 (1.33%) PRINCE2 Practitioner
7 2 (1.33%) MCSE
7 2 (1.33%) CISSP
7 2 (1.33%) ITIL Foundation Certificate
8 1 (0.67%) Cisco Certification
8 1 (0.67%) PRINCE2 Certification
8 1 (0.67%) CCNA
8 1 (0.67%) Citrix Certification
8 1 (0.67%) ISACA
8 1 (0.67%) SSCP
8 1 (0.67%) CISM
Quality Assurance & Compliance
1 12 (8.00%) QA
2 11 (7.33%) SLA
3 2 (1.33%) ISO/IEC 27001
3 2 (1.33%) JSP 440
3 2 (1.33%) PCI DSS
4 1 (0.67%) GPG13
System Software
1 19 (12.67%) Active Directory
2 9 (6.00%) VMware Infrastructure
3 6 (4.00%) vSphere
3 6 (4.00%) Microsoft App-V
4 4 (2.67%) Terminal Server
5 3 (2.00%) Hyper-V
6 2 (1.33%) VMware ESXi
7 1 (0.67%) VMware ESX
7 1 (0.67%) XenApp
7 1 (0.67%) Veritas Cluster Server
Systems Management
1 12 (8.00%) SCCM
2 5 (3.33%) WhatsUp Gold
3 2 (1.33%) Red Hat Satellite
4 1 (0.67%) Oracle Flashback
4 1 (0.67%) SCOM
4 1 (0.67%) Data Guard
4 1 (0.67%) Tivoli Storage Manager
4 1 (0.67%) EMC TimeFinder
4 1 (0.67%) NetBackup
4 1 (0.67%) Backup Exec
4 1 (0.67%) Oracle RMAN
Vendors
1 24 (16.00%) Microsoft
2 16 (10.67%) VMware
3 13 (8.67%) ServiceNow
4 9 (6.00%) HP
5 8 (5.33%) Cisco
5 8 (5.33%) Citrix
6 5 (3.33%) Juniper
6 5 (3.33%) McAfee
6 5 (3.33%) CheckPoint
6 5 (3.33%) F5
6 5 (3.33%) Crossbeam
6 5 (3.33%) TippingPoint
6 5 (3.33%) Veeam
6 5 (3.33%) Riverbed
7 4 (2.67%) Oracle
7 4 (2.67%) EMC
8 3 (2.00%) Lotus
9 2 (1.33%) Red Hat
9 2 (1.33%) 3PAR
10 1 (0.67%) Verint
Glasgow, Lanarkshire
TEKsystems
Rate: £300 - £325 per day
Posted: 6 days ago