The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Management
Rank 79 71 83
Rank change year-on-year
-8 +12
Contract jobs citing Service Management 71 63 46
As % of all contract IT jobs located in Scotland 2.37% 2.10% 1.74%
As % of the Processes & Methodologies category 2.86% 2.65% 2.28%
Number of daily rates quoted 39 33 32
Median daily rate £425 £268 £319
Median daily rate % change year-on-year
+58.58% -15.92%
90% offered a daily rate of more than £122 £110 £179
10% offered a daily rate of more than £480 £420 £435
UK excluding London median daily rate £400 £350 £350
% change year-on-year
+14.28% -
Number of hourly rates quoted 8 8 2
Median hourly rate £36.00 £12.10 £23.75
Median hourly rate % change year-on-year
+197.52% -49.05%
90% offered a hourly rate of more than £13.64 £12.10 £22.75
10% offered a hourly rate of more than £38.25 £15.20 £24.75
UK excluding London median hourly rate £14.50 £13.35 £19.50
% change year-on-year
+8.61% -31.53%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2482 2378 2018
As % of all contract IT jobs located in Scotland 82.98% 79.21% 76.47%
Number of daily rates quoted 1418 1288 1089
Median daily rate £385 £375 £375
Median daily rate % change year-on-year
+2.66% -
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 56 64 25
Median hourly rate £38.00 £30.50 £32.00
Median hourly rate % change year-on-year
+24.59% -4.68%
90% offered a hourly rate of more than £13.73 £12.10 £18.00
10% offered a hourly rate of more than £46.00 £40.00 £180.00
UK excluding London median hourly rate £36.00 £30.50 £31.00
% change year-on-year
+18.03% -1.61%

Service Management
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 4 May 2016.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 4 May 2016.

Service Management Hourly Rate Histogram in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -7 24 £450 +50.00% 8
Glasgow -3 14 £225 +20.80% 3
Renfrewshire -36 11 £224 +74.31% 1
Stirling +11 4 £425 -
Inverclyde - 2 £245 -
Aberdeen +6 1 - -
West Dunbartonshire - 1 £190 -
South Lanarkshire - 1 £120 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 4 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Management.

1 97 (69.29%) ITIL
2 54 (38.57%) Finance
3 33 (23.57%) Microsoft
3 33 (23.57%) ITSM
4 32 (22.86%) CA
5 31 (22.14%) Windows
6 29 (20.71%) Project Management
7 28 (20.00%) HP
8 27 (19.29%) Service Delivery
9 23 (16.43%) Release Management
9 23 (16.43%) Continuous Improvement
9 23 (16.43%) ServiceNow
10 22 (15.71%) Stakeholder Management
11 21 (15.00%) Agile Software Development
11 21 (15.00%) ITIL V3
12 19 (13.57%) Banking
12 19 (13.57%) Change Management
12 19 (13.57%) SLA
12 19 (13.57%) MS Excel
13 17 (12.14%) PRINCE2
13 17 (12.14%) Security Cleared
14 16 (11.43%) Windows Server 2008
14 16 (11.43%) SDLC
14 16 (11.43%) SQL
14 16 (11.43%) Remedy
15 15 (10.71%) VBScript
15 15 (10.71%) Scrum
15 15 (10.71%) Resource Management
15 15 (10.71%) PowerShell
15 15 (10.71%) SCOM

Service Management
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.71%) SharePoint
2 3 (2.14%) MS Exchange
2 3 (2.14%) OpenStack
3 2 (1.43%) Blackberry Enterprise Server
3 2 (1.43%) Exchange Server 2010
3 2 (1.43%) IIS
4 1 (0.71%) Oracle Application Server
4 1 (0.71%) Skype for Business
4 1 (0.71%) WebLogic
Applications
1 19 (13.57%) MS Excel
2 5 (3.57%) MS Office
3 4 (2.86%) MS Project
Business Applications
1 2 (1.43%) assyst
1 2 (1.43%) Remedy ITSM
2 1 (0.71%) Eikon
Cloud Services
1 15 (10.71%) SaaS
2 5 (3.57%) Office 365
3 2 (1.43%) Amazon AWS
3 2 (1.43%) IaaS
3 2 (1.43%) Microsoft Azure
4 1 (0.71%) OneDrive
Communications & Networking
1 13 (9.29%) WAN
2 10 (7.14%) LAN
3 8 (5.71%) Firewall
4 6 (4.29%) DNS
4 6 (4.29%) TCP/IP
5 5 (3.57%) Cisco ASA
5 5 (3.57%) OSPF
6 4 (2.86%) DHCP
6 4 (2.86%) NetScaler
6 4 (2.86%) Network Security
6 4 (2.86%) Wireshark
7 3 (2.14%) Cisco IOS
7 3 (2.14%) EIGRP
7 3 (2.14%) SAN
7 3 (2.14%) VPN
8 2 (1.43%) Broadband
8 2 (1.43%) DDNS
8 2 (1.43%) Internet
8 2 (1.43%) NAS
Database & Business Intelligence
1 10 (7.14%) SQL Server
2 3 (2.14%) Relational Database
3 2 (1.43%) Oracle Reports
4 1 (0.71%) Oracle Database
4 1 (0.71%) Oracle Database 11g
4 1 (0.71%) RDBMS
4 1 (0.71%) SQL Server 2005
4 1 (0.71%) SQL Server 2008
4 1 (0.71%) SQL Server Analysis Services
4 1 (0.71%) SQL Server Integration Services
4 1 (0.71%) SQL Server Reporting Services
Development Applications
1 4 (2.86%) Fiddler
2 3 (2.14%) Visual Studio
3 2 (1.43%) Oracle APEX
3 2 (1.43%) Oracle Forms
3 2 (1.43%) ProC
3 2 (1.43%) Team Foundation Server
General
1 54 (38.57%) Finance
2 19 (13.57%) Banking
3 4 (2.86%) Retail
4 3 (2.14%) Front Office
4 3 (2.14%) Investment Banking
5 2 (1.43%) Marketing
5 2 (1.43%) Retail Banking
6 1 (0.71%) Law
6 1 (0.71%) Pharmaceutical
Job Titles
1 25 (17.86%) Service Manager
2 14 (10.00%) IT Manager
2 14 (10.00%) IT Services Manager
3 11 (7.86%) Engagement Manager
3 11 (7.86%) Service Transition Manager
3 11 (7.86%) Transition Manager
4 10 (7.14%) Architect
4 10 (7.14%) Consultant
5 9 (6.43%) Analyst
6 8 (5.71%) Developer
7 7 (5.00%) Environment Manager
8 6 (4.29%) Monitoring Engineer
8 6 (4.29%) Project Manager
8 6 (4.29%) Systems Engineer
8 6 (4.29%) Systems Monitoring Engineer
9 5 (3.57%) Delivery Manager
9 5 (3.57%) Monitoring Specialist
10 4 (2.86%) ITIL Manager
10 4 (2.86%) Service Management Consultant
10 4 (2.86%) Technical Specialist
Libraries, Frameworks & Software Standards
1 10 (7.14%) Regular Expression
2 4 (2.86%) .NET
3 3 (2.14%) Middleware
3 3 (2.14%) Web Services
4 2 (1.43%) HTML
4 2 (1.43%) J2EE
4 2 (1.43%) jQuery
4 2 (1.43%) REST
4 2 (1.43%) Spring
4 2 (1.43%) XML
5 1 (0.71%) AngularJS
5 1 (0.71%) Microsoft Enterprise Library
5 1 (0.71%) WinForms
5 1 (0.71%) WPF
Miscellaneous
1 11 (7.86%) Data Centre
2 7 (5.00%) Clustering
2 7 (5.00%) Management Information System
3 5 (3.57%) CMDB
3 5 (3.57%) Mainframe
4 4 (2.86%) Analytical Skills
4 4 (2.86%) Client/Server
5 3 (2.14%) Cryptography
5 3 (2.14%) Driving Licence
6 2 (1.43%) Blackberry
6 2 (1.43%) Health Informatics
6 2 (1.43%) Informatics
6 2 (1.43%) Private Cloud
6 2 (1.43%) Replication
6 2 (1.43%) Statistics
7 1 (0.71%) Computer Science
7 1 (0.71%) Hybrid Cloud
7 1 (0.71%) NHS
7 1 (0.71%) Thin Client
7 1 (0.71%) User Experience
Operating Systems
1 31 (22.14%) Windows
2 16 (11.43%) Windows Server 2008
3 12 (8.57%) Windows Server 2003
3 12 (8.57%) Windows XP
4 11 (7.86%) AIX
4 11 (7.86%) HPUX
4 11 (7.86%) Linux
4 11 (7.86%) Red Hat Enterprise Linux
4 11 (7.86%) Solaris
5 9 (6.43%) Windows 7
5 9 (6.43%) Windows Server
6 4 (2.86%) zOS
7 2 (1.43%) Unix
8 1 (0.71%) Android
8 1 (0.71%) Apple iOS
8 1 (0.71%) Windows 8
Processes & Methodologies
1 97 (69.29%) ITIL
2 33 (23.57%) ITSM
3 29 (20.71%) Project Management
4 27 (19.29%) Service Delivery
5 23 (16.43%) Continuous Improvement
5 23 (16.43%) Release Management
6 22 (15.71%) Stakeholder Management
7 21 (15.00%) Agile Software Development
7 21 (15.00%) ITIL V3
8 19 (13.57%) Change Management
9 17 (12.14%) PRINCE2
10 16 (11.43%) SDLC
11 15 (10.71%) Resource Management
11 15 (10.71%) Scrum
11 15 (10.71%) Waterfall
12 14 (10.00%) Change Control
12 14 (10.00%) Configuration Management
12 14 (10.00%) Incident Management
13 12 (8.57%) Problem Management
14 11 (7.86%) Supplier Management
Programming Languages
1 16 (11.43%) SQL
2 15 (10.71%) PowerShell
2 15 (10.71%) VBScript
3 12 (8.57%) Java
4 10 (7.14%) Bourne shell
4 10 (7.14%) Korn
4 10 (7.14%) Perl
5 3 (2.14%) JavaScript
6 2 (1.43%) C#
6 2 (1.43%) PL/SQL
7 1 (0.71%) C
7 1 (0.71%) VB
7 1 (0.71%) VB.NET
Qualifications
1 17 (12.14%) Security Cleared
2 10 (7.14%) Degree
2 10 (7.14%) ITIL Certification
2 10 (7.14%) SC Cleared
3 7 (5.00%) MCP
3 7 (5.00%) Microsoft Certification
4 5 (3.57%) CCNA
4 5 (3.57%) Cisco Certification
4 5 (3.57%) MCSE
5 3 (2.14%) CCNP
6 2 (1.43%) Citrix Certification
6 2 (1.43%) MCSA
7 1 (0.71%) BC Cleared
7 1 (0.71%) BPSS Clearance
7 1 (0.71%) HND
7 1 (0.71%) ITIL Foundation Certificate
7 1 (0.71%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (13.57%) SLA
2 10 (7.14%) Disclosure Scotland
3 4 (2.86%) QA
4 3 (2.14%) COBIT
5 1 (0.71%) Sarbanes-Oxley
System Software
1 13 (9.29%) Active Directory
2 6 (4.29%) VMware Infrastructure
3 5 (3.57%) VMware ESX
4 4 (2.86%) ACF2
4 4 (2.86%) XenApp
4 4 (2.86%) XenDesktop
5 1 (0.71%) KVM
5 1 (0.71%) Microsoft App-V
5 1 (0.71%) Oracle RAC
5 1 (0.71%) RACF
5 1 (0.71%) RHEV
5 1 (0.71%) Veritas Cluster Server
5 1 (0.71%) vSphere
Systems Management
1 15 (10.71%) SCOM
2 10 (7.14%) Netcool
2 10 (7.14%) Tivoli
3 8 (5.71%) HP SiteScope
4 7 (5.00%) SCCM
5 5 (3.57%) zSecure
6 4 (2.86%) WSUS
7 3 (2.14%) NetBackup
8 2 (1.43%) Norton AntiVirus
9 1 (0.71%) Backup Exec
9 1 (0.71%) McAfee ePO
9 1 (0.71%) Nagios
Vendors
1 33 (23.57%) Microsoft
2 32 (22.86%) CA
3 28 (20.00%) HP
4 23 (16.43%) ServiceNow
5 16 (11.43%) Remedy
6 12 (8.57%) IBM
7 11 (7.86%) Red Hat
8 9 (6.43%) Cisco
9 8 (5.71%) VMware
10 7 (5.00%) Citrix
11 6 (4.29%) Intel Security
11 6 (4.29%) Oracle
12 5 (3.57%) Symantec
13 4 (2.86%) AppSense
14 3 (2.14%) FrontRange
15 2 (1.43%) CheckPoint
15 2 (1.43%) EMC
15 2 (1.43%) Google
15 2 (1.43%) PeopleSoft
15 2 (1.43%) Teradata
Scotland
JM
Posted: 50 minutes ago
Scotland
JM
Posted: 6 days ago