The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 75 69 48
Rank change year-on-year
-6 -21
Contract jobs citing Service Management 54 50 63
As % of all contract IT jobs located in Scotland 1.90% 2.00% 2.76%
As % of the Processes & Methodologies category 2.57% 2.93% 4.11%
Number of daily rates quoted 33 18 38
Average daily rate
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of your Daily Rate
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£388 £350 £193
Average daily rate % change year-on-year
+10.71% +81.81%
90% offered a daily rate of more than £213 £228 £145
10% offered a daily rate of more than £451 £408 £500
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 2 1
Average hourly rate - £88.50 £18.00
Average hourly rate % change year-on-year
- +391.66%
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2099 1708 1534
As % of all contract IT jobs located in Scotland 73.88% 68.29% 67.22%
Number of daily rates quoted 1173 853 787
Average daily rate £380 £370 £338
Average daily rate % change year-on-year
+2.70% +9.62%
90% offered a daily rate of more than £265 £250 £208
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £388 £363 £370
% change year-on-year
+6.89% -2.02%
Number of hourly rates quoted 22 60 54
Average hourly rate £35.00 £32.50 £27.50
Average hourly rate % change year-on-year
+7.69% +18.18%
90% offered a hourly rate of more than £17.15 £9.43 £13.40
10% offered a hourly rate of more than £46.00 £38.80 £41.75
UK excluding London average hourly rate £25.00 £27.50 £29.75
% change year-on-year
-9.09% -7.56%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 28 November 2014.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 28 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -4 27 £378 -5.62% 3
Glasgow -10 5 £388 +82.35% 2
West Lothian +11 3 £325 +30.00% 1
Stirling - 3 £420 -
North Lanarkshire - 1 - -
Highlands - - - -
Perth and Kinross - - - -
Aberdeen - - - -
Dundee - - - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 28 November 2014, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 60 (63.83%) ITIL
2 23 (24.47%) ITSM
3 22 (23.40%) Service Delivery
4 20 (21.28%) Finance
5 16 (17.02%) Project Management
6 15 (15.96%) HP
6 15 (15.96%) SC Cleared
6 15 (15.96%) Security Cleared
7 14 (14.89%) Change Management
8 13 (13.83%) Firewall
8 13 (13.83%) ITIL Certification
8 13 (13.83%) MS Office
8 13 (13.83%) SQL
8 13 (13.83%) Windows
9 12 (12.77%) SAN
9 12 (12.77%) Incident Management
10 11 (11.70%) QA
10 11 (11.70%) LAN
10 11 (11.70%) WAN
11 10 (10.64%) Cisco
12 9 (9.57%) MS Excel
12 9 (9.57%) Disaster Recovery
12 9 (9.57%) Cisco IOS
13 8 (8.51%) Network Security
13 8 (8.51%) McAfee
13 8 (8.51%) Oracle
13 8 (8.51%) SQL Server
13 8 (8.51%) Citrix
13 8 (8.51%) Juniper
13 8 (8.51%) CheckPoint

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 28 November 2014, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (6.38%) SharePoint
2 4 (4.26%) IIS
3 3 (3.19%) WebLogic
3 3 (3.19%) IBM Notes
3 3 (3.19%) Oracle Application Server
4 2 (2.13%) TWiki
5 1 (1.06%) Blackberry Enterprise Server
Applications
1 13 (13.83%) MS Office
2 9 (9.57%) MS Excel
3 6 (6.38%) MS Visio
4 2 (2.13%) MS PowerPoint
5 1 (1.06%) MS Project
Business Applications
1 6 (6.38%) Remedy ITSM
2 2 (2.13%) Oracle EBS R12
2 2 (2.13%) Oracle 11i
2 2 (2.13%) Oracle Applications
3 1 (1.06%) Remedy AR System
3 1 (1.06%) Dynamics CRM
3 1 (1.06%) Dynamics AX
Cloud Services
1 1 (1.06%) HP Helion
Communications & Networking
1 13 (13.83%) Firewall
2 12 (12.77%) SAN
3 11 (11.70%) LAN
3 11 (11.70%) WAN
4 9 (9.57%) Cisco IOS
5 8 (8.51%) Network Security
6 7 (7.45%) Junos
7 5 (5.32%) DNS
7 5 (5.32%) DHCP
8 4 (4.26%) VPN
8 4 (4.26%) SMS
9 2 (2.13%) Structured Cabling
9 2 (2.13%) Fibre Channel
9 2 (2.13%) NAS
10 1 (1.06%) Wireless
10 1 (1.06%) VLAN
Database & Business Intelligence
1 8 (8.51%) SQL Server
2 6 (6.38%) Oracle Database
3 3 (3.19%) SQL Server 2008
3 3 (3.19%) Oracle Database 11g
4 1 (1.06%) Crystal Reports
4 1 (1.06%) Data Warehouse
4 1 (1.06%) QlikView
4 1 (1.06%) InterSystems Cache
Development Applications
1 4 (4.26%) Subversion
2 2 (2.13%) JIRA
General
1 20 (21.28%) Finance
2 7 (7.45%) Banking
3 1 (1.06%) Manufacturing
3 1 (1.06%) Front Office
3 1 (1.06%) Retail Banking
3 1 (1.06%) Retail
3 1 (1.06%) Multimedia
Job Titles
1 17 (18.09%) Service Manager
2 15 (15.96%) Analyst
3 11 (11.70%) Consultant
4 9 (9.57%) Network Engineer
5 8 (8.51%) Delivery Manager
5 8 (8.51%) Project Manager
6 7 (7.45%) Change Manager
7 6 (6.38%) Services Delivery Manager
8 5 (5.32%) Senior Analyst
8 5 (5.32%) Incident Manager
9 4 (4.26%) Service Desk Manager
9 4 (4.26%) IT Services Manager
9 4 (4.26%) Service Analyst
9 4 (4.26%) Support Analyst
10 3 (3.19%) Senior Manager
10 3 (3.19%) Business Analyst
10 3 (3.19%) Senior Operations Analyst
10 3 (3.19%) Operations Analyst
10 3 (3.19%) Head of IT
11 2 (2.13%) Senior Services Delivery Manager
Libraries, Frameworks & Software Standards
1 8 (8.51%) Middleware
2 4 (4.26%) XML
2 4 (4.26%) XSLT
3 3 (3.19%) .NET
3 3 (3.19%) Web Services
4 2 (2.13%) CSS
5 1 (1.06%) Application Packaging
Miscellaneous
1 7 (7.45%) Cryptography
2 5 (5.32%) Management Information System
2 5 (5.32%) Thin Client
2 5 (5.32%) Fat Client
3 4 (4.26%) Enterprise Software
3 4 (4.26%) Analytical Skills
4 3 (3.19%) Open Source
5 2 (2.13%) User Experience
5 2 (2.13%) NHS
5 2 (2.13%) Replication
6 1 (1.06%) E-Learning
6 1 (1.06%) Blackberry
6 1 (1.06%) LIMS
6 1 (1.06%) Mainframe
6 1 (1.06%) iPad
6 1 (1.06%) Data Structures
6 1 (1.06%) Visualisation
6 1 (1.06%) SCADA
6 1 (1.06%) Computer Science
6 1 (1.06%) CESG
Operating Systems
1 13 (13.83%) Windows
2 6 (6.38%) Windows Server 2008
2 6 (6.38%) Windows Server 2003
3 3 (3.19%) UNIX
3 3 (3.19%) AIX
3 3 (3.19%) HPUX
3 3 (3.19%) Solaris
3 3 (3.19%) Linux
3 3 (3.19%) Red Hat Enterprise Linux
4 1 (1.06%) Windows XP
4 1 (1.06%) Windows 7
4 1 (1.06%) Windows 8
Processes & Methodologies
1 60 (63.83%) ITIL
2 23 (24.47%) ITSM
3 22 (23.40%) Service Delivery
4 16 (17.02%) Project Management
5 14 (14.89%) Change Management
6 12 (12.77%) Incident Management
7 9 (9.57%) Disaster Recovery
8 7 (7.45%) PRINCE2
8 7 (7.45%) Network Load Balancing
9 6 (6.38%) ITIL V3
9 6 (6.38%) Network Management
9 6 (6.38%) Time Management
9 6 (6.38%) Six Sigma
9 6 (6.38%) Workflow
10 5 (5.32%) Configuration Management
10 5 (5.32%) Performance Testing
10 5 (5.32%) Continuous Improvement
10 5 (5.32%) Change Control
10 5 (5.32%) Business Transformation
11 4 (4.26%) Agile Software Development
Programming Languages
1 13 (13.83%) SQL
Qualifications
1 15 (15.96%) SC Cleared
1 15 (15.96%) Security Cleared
2 13 (13.83%) ITIL Certification
3 4 (4.26%) CCNP
3 4 (4.26%) Cisco Certification
4 2 (2.13%) Degree
4 2 (2.13%) PRINCE2 Practitioner
5 1 (1.06%) CISM
5 1 (1.06%) MCSE
5 1 (1.06%) PMP
5 1 (1.06%) Microsoft Certification
5 1 (1.06%) Citrix Certification
5 1 (1.06%) CISSP
5 1 (1.06%) CCNA
Quality Assurance & Compliance
1 11 (11.70%) QA
2 5 (5.32%) SLA
2 5 (5.32%) JSP 440
3 1 (1.06%) COBIT
System Software
1 6 (6.38%) VMware Infrastructure
2 5 (5.32%) VMware ESX
2 5 (5.32%) Hyper-V
2 5 (5.32%) vSphere
2 5 (5.32%) VMware ESXi
3 3 (3.19%) Microsoft App-V
3 3 (3.19%) RHEV
3 3 (3.19%) KVM
3 3 (3.19%) Oracle RAC
4 1 (1.06%) RACF
4 1 (1.06%) Active Directory
Systems Management
1 4 (4.26%) WhatsUp Gold
2 2 (2.13%) HP Data Protector
3 1 (1.06%) OpenView Configuration Management
3 1 (1.06%) SCCM
Vendors
1 15 (15.96%) HP
2 10 (10.64%) Cisco
3 8 (8.51%) McAfee
3 8 (8.51%) Oracle
3 8 (8.51%) Citrix
3 8 (8.51%) Juniper
3 8 (8.51%) CheckPoint
4 7 (7.45%) TippingPoint
4 7 (7.45%) Riverbed
4 7 (7.45%) 3PAR
4 7 (7.45%) F5
4 7 (7.45%) Crossbeam
5 6 (6.38%) Remedy
5 6 (6.38%) VMware
6 5 (5.32%) EMC
6 5 (5.32%) Microsoft
7 3 (3.19%) Lotus
7 3 (3.19%) Red Hat
8 2 (2.13%) Brocade
8 2 (2.13%) NetApp
Scotland
Hydrogen Group
Rate: £350.00 per day
Posted: 2 days ago
Livingston
Claremont Consulting Limited
Rate: £300 - £350 per annum
Posted: 2 days ago
Erskine, Renfrewshire
Experis Ltd
Rate: £451.48 per day
Posted: 3 days ago
Edinburgh
Hays IT - Uk Posting account
Rate: £380.00 - £500.00 per day
Posted: 14 days ago
Glasgow
Hays IT - Uk Posting account
Rate: £300.00 - £400 per day
Posted: 21 days ago
Edinburgh
Hays IT - Uk Posting account
Rate: £350.00 - £420.00 per day
Posted: 22 days ago
Gourock
Hays IT - Uk Posting account
Rate: £400.00 - £430.00 per day
Posted: 24 days ago