The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 82 88 78
Rank change year-on-year
+6 -10
Contract jobs citing Service Management 46 31 35
As % of all contract IT jobs located in Scotland 1.67% 1.27% 1.67%
As % of the Processes & Methodologies category 2.15% 1.77% 2.41%
Number of daily rates quoted 25 16 17
Average daily rate
Keep up to 90%
of your Daily Rate
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£325 £375 £338
Average daily rate % change year-on-year
-13.33% +11.11%
90% offered a daily rate of more than £111 £325 £205
10% offered a daily rate of more than £425 £433 £455
UK excluding London average daily rate £373 £370 £374
% change year-on-year
+0.67% -1.06%
Number of hourly rates quoted 6 0 0
Average hourly rate £12.10 - -
UK excluding London average hourly rate £15.50 £15.50 £16.00
% change year-on-year
- -3.12%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2139 1756 1455
As % of all contract IT jobs located in Scotland 77.64% 72.00% 69.48%
Number of daily rates quoted 1202 889 754
Average daily rate £400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £275 £250 £260
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 37 26 20
Average hourly rate £25.00 £17.93 £37.50
Average hourly rate % change year-on-year
+39.43% -52.18%
90% offered a hourly rate of more than £12.10 £11.22 £10.00
10% offered a hourly rate of more than £49.50 £180.00 £44.00
UK excluding London average hourly rate £30.00 £27.50 £31.50
% change year-on-year
+9.09% -12.69%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 4 March 2015.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 4 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -4 14 £360 +2.85% 2
Glasgow -4 14 £113 -68.96% 3
West Lothian +9 9 £325 -
Stirling - 3 £425 -
West Dunbartonshire - - - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 4 March 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 65 (65.00%) ITIL
2 33 (33.00%) ITSM
3 21 (21.00%) Finance
4 19 (19.00%) Project Management
5 18 (18.00%) Windows
6 15 (15.00%) Security Cleared
7 14 (14.00%) SC Cleared
7 14 (14.00%) DHCP
7 14 (14.00%) SQL
7 14 (14.00%) DNS
7 14 (14.00%) Management Information System
7 14 (14.00%) Service Delivery
8 13 (13.00%) Microsoft
8 13 (13.00%) MS Office
9 12 (12.00%) Incident Management
10 11 (11.00%) SAN
10 11 (11.00%) Symantec
11 10 (10.00%) Nagios
11 10 (10.00%) ITIL Certification
11 10 (10.00%) SMS
11 10 (10.00%) XML
11 10 (10.00%) XSLT
11 10 (10.00%) Clustering
11 10 (10.00%) NetBackup
11 10 (10.00%) Backup Exec
11 10 (10.00%) Subversion
11 10 (10.00%) SCOM
11 10 (10.00%) Enterprise Software
12 9 (9.00%) Data Analysis
12 9 (9.00%) PRINCE2

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 4 March 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (4.00%) SharePoint
1 4 (4.00%) IIS
2 2 (2.00%) Oracle Application Server
2 2 (2.00%) IBM Notes
2 2 (2.00%) WebLogic
Applications
1 13 (13.00%) MS Office
2 8 (8.00%) MS Excel
3 1 (1.00%) MS Visio
3 1 (1.00%) MS PowerPoint
Business Applications
1 4 (4.00%) Remedy ITSM
2 3 (3.00%) Remedy AR System
3 2 (2.00%) Oracle EBS R12
3 2 (2.00%) Oracle 11i
3 2 (2.00%) Oracle Applications
Cloud Services
1 2 (2.00%) SaaS
2 1 (1.00%) HP Helion
Communications & Networking
1 14 (14.00%) DHCP
1 14 (14.00%) DNS
2 11 (11.00%) SAN
3 10 (10.00%) SMS
4 7 (7.00%) Firewall
5 6 (6.00%) WAN
5 6 (6.00%) LAN
6 4 (4.00%) Junos
6 4 (4.00%) Network Security
6 4 (4.00%) Cisco IOS
7 3 (3.00%) NAS
7 3 (3.00%) Fibre Channel
8 2 (2.00%) LDAP
8 2 (2.00%) Kerberos
8 2 (2.00%) VPN
9 1 (1.00%) Wireless
9 1 (1.00%) VLAN
Database & Business Intelligence
1 3 (3.00%) SQL Server
1 3 (3.00%) Crystal Reports
1 3 (3.00%) Oracle Database 11g
1 3 (3.00%) Oracle Database
2 2 (2.00%) MongoDB
2 2 (2.00%) SQL Server 2008
3 1 (1.00%) Oracle Database 10g
3 1 (1.00%) Data Warehouse
3 1 (1.00%) Oracle9i Database
Development Applications
1 10 (10.00%) Subversion
General
1 21 (21.00%) Finance
2 8 (8.00%) Banking
3 3 (3.00%) Law
3 3 (3.00%) Manufacturing
4 1 (1.00%) Retail Banking
4 1 (1.00%) Retail
4 1 (1.00%) Multimedia
Job Titles
1 21 (21.00%) Analyst
2 12 (12.00%) Support Analyst
2 12 (12.00%) Service Manager
3 11 (11.00%) Project Manager
4 10 (10.00%) Applications Support
5 8 (8.00%) Service Analyst
5 8 (8.00%) Consultant
6 7 (7.00%) Applications Support Analyst
7 6 (6.00%) Service Desk Analyst
8 5 (5.00%) Network Engineer
8 5 (5.00%) Delivery Manager
9 4 (4.00%) Service Desk Manager
9 4 (4.00%) IT Services Manager
9 4 (4.00%) Change Manager
9 4 (4.00%) Server Support
9 4 (4.00%) 1st Line Support
10 3 (3.00%) Management Consultant
10 3 (3.00%) Technical Specialist
10 3 (3.00%) Services Delivery Manager
10 3 (3.00%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 10 (10.00%) XML
1 10 (10.00%) XSLT
2 3 (3.00%) .NET
3 2 (2.00%) Web Services
3 2 (2.00%) Middleware
4 1 (1.00%) CSS
Miscellaneous
1 14 (14.00%) Management Information System
2 10 (10.00%) Clustering
2 10 (10.00%) Enterprise Software
3 4 (4.00%) Cryptography
4 3 (3.00%) Replication
4 3 (3.00%) NHS
4 3 (3.00%) Analytical Skills
5 2 (2.00%) User Experience
5 2 (2.00%) Open Source
5 2 (2.00%) CESG
5 2 (2.00%) Fat Client
5 2 (2.00%) Thin Client
6 1 (1.00%) E-Learning
6 1 (1.00%) SCADA
Operating Systems
1 18 (18.00%) Windows
2 5 (5.00%) Windows Server 2003
2 5 (5.00%) Solaris
2 5 (5.00%) Linux
2 5 (5.00%) Windows Server 2008
3 4 (4.00%) UNIX
4 3 (3.00%) AIX
5 2 (2.00%) Windows 8
5 2 (2.00%) Red Hat Enterprise Linux
5 2 (2.00%) HPUX
Processes & Methodologies
1 65 (65.00%) ITIL
2 33 (33.00%) ITSM
3 19 (19.00%) Project Management
4 14 (14.00%) Service Delivery
5 12 (12.00%) Incident Management
6 9 (9.00%) Data Analysis
6 9 (9.00%) PRINCE2
7 8 (8.00%) Workflow
7 8 (8.00%) Disaster Recovery
7 8 (8.00%) Continuous Improvement
8 7 (7.00%) ITIL V3
9 6 (6.00%) Change Management
10 5 (5.00%) E-Commerce
10 5 (5.00%) Information Security
10 5 (5.00%) Root Cause Analysis
10 5 (5.00%) Business Transformation
10 5 (5.00%) Performance Monitoring
11 4 (4.00%) Network Monitoring
11 4 (4.00%) Network Management
11 4 (4.00%) Capacity Planning
Programming Languages
1 14 (14.00%) SQL
Qualifications
1 15 (15.00%) Security Cleared
2 14 (14.00%) SC Cleared
3 10 (10.00%) ITIL Certification
4 7 (7.00%) Degree
5 5 (5.00%) Microsoft Certification
6 4 (4.00%) ITIL Foundation Certificate
7 3 (3.00%) CISSP
8 2 (2.00%) PRINCE2 Practitioner
8 2 (2.00%) OCP
8 2 (2.00%) Oracle Certification
8 2 (2.00%) CISM
9 1 (1.00%) Cisco Certification
9 1 (1.00%) CCNP
9 1 (1.00%) CCNA
9 1 (1.00%) VCP4
Quality Assurance & Compliance
1 8 (8.00%) SLA
2 4 (4.00%) JSP 440
2 4 (4.00%) QA
3 2 (2.00%) COBIT
4 1 (1.00%) ISO 9000
System Software
1 5 (5.00%) VMware Infrastructure
2 4 (4.00%) VMware ESXi
2 4 (4.00%) vSphere
2 4 (4.00%) Hyper-V
3 2 (2.00%) RHEV
3 2 (2.00%) KVM
3 2 (2.00%) Oracle RAC
3 2 (2.00%) NFS
3 2 (2.00%) Samba
3 2 (2.00%) VMware ESX
4 1 (1.00%) Oracle RMAN
Systems Management
1 10 (10.00%) Nagios
1 10 (10.00%) NetBackup
1 10 (10.00%) Backup Exec
1 10 (10.00%) SCOM
2 4 (4.00%) WhatsUp Gold
3 2 (2.00%) EMC NetWorker
4 1 (1.00%) HP Data Protector
Vendors
1 13 (13.00%) Microsoft
2 11 (11.00%) Symantec
3 8 (8.00%) HP
4 7 (7.00%) 3PAR
4 7 (7.00%) Oracle
5 6 (6.00%) EMC
6 5 (5.00%) VMware
6 5 (5.00%) NetApp
6 5 (5.00%) Cisco
7 4 (4.00%) F5
7 4 (4.00%) Riverbed
7 4 (4.00%) TippingPoint
7 4 (4.00%) Crossbeam
7 4 (4.00%) Red Hat
7 4 (4.00%) Juniper
7 4 (4.00%) CheckPoint
7 4 (4.00%) Remedy
7 4 (4.00%) McAfee
8 3 (3.00%) BMC
8 3 (3.00%) Citrix