The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 61 87 94
Rank change year-on-year
+26 +7
Contract jobs citing Service Management 72 41 32
As % of all contract IT jobs located in Scotland 2.39% 1.50% 1.25%
As % of the Processes & Methodologies category 3.07% 1.96% 1.73%
Number of daily rates quoted 37 33 21
Average daily rate
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£350 £282 £360
Average daily rate % change year-on-year
+24.11% -21.55%
90% offered a daily rate of more than £240 £175 £200
10% offered a daily rate of more than £475 £428 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 3 2 0
Average hourly rate £12.10 £23.75 -
Average hourly rate % change year-on-year
-49.05% -
UK excluding London average hourly rate £13.35 £16.00 £15.50
% change year-on-year
-16.56% +3.22%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2348 2092 1849
As % of all contract IT jobs located in Scotland 78.08% 76.60% 71.95%
Number of daily rates quoted 1197 1142 935
Average daily rate £363 £380 £375
Average daily rate % change year-on-year
-4.60% +1.33%
90% offered a daily rate of more than £270 £255 £260
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 61 36 31
Average hourly rate £30.50 £25.00 £14.50
Average hourly rate % change year-on-year
+22.00% +72.41%
90% offered a hourly rate of more than £12.35 £13.85 £9.25
10% offered a hourly rate of more than £42.50 £38.50 £35.50
UK excluding London average hourly rate £30.00 £28.99 £30.50
% change year-on-year
+3.48% -4.95%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 1 July 2015.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +20 28 £370 -20.85% 7
Glasgow +9 24 £400 +26.98% 6
Inverclyde - 8 £250 -
Renfrewshire +1 4 £268 -4.28%
Stirling -1 4 £500 +185.71%
West Lothian -6 3 £375 -6.25%
North Lanarkshire - 2 - -
Fife - 2 - -
Lanarkshire - 1 £280 -
Highlands - 1 £105 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 1 July 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 70 (57.38%) ITIL
2 33 (27.05%) Finance
3 30 (24.59%) Windows
4 24 (19.67%) Microsoft
4 24 (19.67%) Incident Management
5 22 (18.03%) ITSM
6 19 (15.57%) MS Excel
7 18 (14.75%) MS Office
7 18 (14.75%) Management Information System
8 17 (13.93%) Change Management
9 16 (13.11%) Project Management
10 15 (12.30%) DHCP
10 15 (12.30%) DNS
11 14 (11.48%) Active Directory
11 14 (11.48%) Banking
12 13 (10.66%) Service Delivery
13 12 (9.84%) SAN
13 12 (9.84%) Symantec
13 12 (9.84%) VMware
13 12 (9.84%) Stakeholder Management
13 12 (9.84%) Problem Management
13 12 (9.84%) Analytical Skills
13 12 (9.84%) Data Centre
14 11 (9.02%) SCOM
14 11 (9.02%) Security Cleared
14 11 (9.02%) QA
14 11 (9.02%) Clustering
14 11 (9.02%) NetBackup
14 11 (9.02%) Backup Exec
14 11 (9.02%) Configuration Management

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 1 July 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.38%) SharePoint
2 2 (1.64%) MS Exchange
2 2 (1.64%) Lotus Domino
3 1 (0.82%) IIS
3 1 (0.82%) IBM Notes
3 1 (0.82%) CICS
3 1 (0.82%) Blackberry Enterprise Server
3 1 (0.82%) Lync
3 1 (0.82%) Exchange Server 2010
Applications
1 19 (15.57%) MS Excel
2 18 (14.75%) MS Office
3 5 (4.10%) MS Visio
4 3 (2.46%) MS Project
5 2 (1.64%) MS PowerPoint
6 1 (0.82%) Spreadsheet
6 1 (0.82%) PowerPivot
Business Applications
1 1 (0.82%) assyst
1 1 (0.82%) Dynamics AX
1 1 (0.82%) FRx
1 1 (0.82%) Oracle BPM
Cloud Services
1 3 (2.46%) SaaS
2 2 (1.64%) Microsoft Azure
3 1 (0.82%) PaaS
3 1 (0.82%) Adobe Analytics
3 1 (0.82%) Office 365
Communications & Networking
1 15 (12.30%) DHCP
1 15 (12.30%) DNS
2 12 (9.84%) SAN
3 8 (6.56%) WAN
3 8 (6.56%) LAN
4 5 (4.10%) Junos
4 5 (4.10%) Firewall
4 5 (4.10%) Cisco IOS
4 5 (4.10%) Network Security
5 4 (3.28%) NAS
5 4 (3.28%) SMS
6 2 (1.64%) LDAP
6 2 (1.64%) Kerberos
7 1 (0.82%) TCP/IP
7 1 (0.82%) VPN
7 1 (0.82%) FTP
7 1 (0.82%) Broadband
7 1 (0.82%) Fibre Channel
Database & Business Intelligence
1 4 (3.28%) SQL Server
2 3 (2.46%) SQL Server Reporting Services
3 2 (1.64%) SQL Server Analysis Services
3 2 (1.64%) MongoDB
4 1 (0.82%) Oracle Database
4 1 (0.82%) Microsoft Power View
4 1 (0.82%) SQL Server Integration Services
4 1 (0.82%) Oracle Database 11g
4 1 (0.82%) BusinessObjects Web Intelligence
4 1 (0.82%) Oracle9i Database
4 1 (0.82%) Oracle Database 10g
Development Applications
1 5 (4.10%) Team Foundation Server
2 4 (3.28%) AdminStudio
2 4 (3.28%) Subversion
3 2 (1.64%) Visual Studio
General
1 33 (27.05%) Finance
2 14 (11.48%) Banking
3 5 (4.10%) Retail
4 3 (2.46%) Billing
4 3 (2.46%) Retail Banking
4 3 (2.46%) Law
4 3 (2.46%) Telecoms
5 2 (1.64%) Manufacturing
Job Titles
1 37 (30.33%) Analyst
2 12 (9.84%) Project Manager
3 10 (8.20%) Service Analyst
3 10 (8.20%) Support Analyst
4 6 (4.92%) Applications Support
4 6 (4.92%) Consultant
4 6 (4.92%) Service Manager
4 6 (4.92%) Service Desk Analyst
5 5 (4.10%) Network Engineer
5 5 (4.10%) Test Manager
6 4 (3.28%) Server Support
6 4 (3.28%) Security Analyst
6 4 (3.28%) Information Analyst
6 4 (3.28%) Technical Analyst
6 4 (3.28%) Implementation Manager
6 4 (3.28%) Information Security Analyst
7 3 (2.46%) Risk Analyst
7 3 (2.46%) Team Leader
7 3 (2.46%) Technical Specialist
7 3 (2.46%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 4 (3.28%) .NET
1 4 (3.28%) XML
1 4 (3.28%) XSLT
2 3 (2.46%) AngularJS
3 2 (1.64%) Application Packaging
4 1 (0.82%) HTML
Miscellaneous
1 18 (14.75%) Management Information System
2 12 (9.84%) Analytical Skills
2 12 (9.84%) Data Centre
3 11 (9.02%) Clustering
4 5 (4.10%) Cryptography
5 4 (3.28%) Enterprise Software
6 3 (2.46%) CESG
7 2 (1.64%) Private Cloud
7 2 (1.64%) Statistics
8 1 (0.82%) Ergonomics
8 1 (0.82%) CMDB
8 1 (0.82%) Visualisation
8 1 (0.82%) Replication
8 1 (0.82%) PMI
8 1 (0.82%) Blackberry
8 1 (0.82%) Mainframe
8 1 (0.82%) Enterprise Cloud
Operating Systems
1 30 (24.59%) Windows
2 9 (7.38%) Windows 7
3 8 (6.56%) Windows Server 2003
4 7 (5.74%) Windows XP
4 7 (5.74%) Windows Server 2008
5 5 (4.10%) Solaris
5 5 (4.10%) Linux
6 3 (2.46%) AIX
6 3 (2.46%) Android
6 3 (2.46%) UNIX
6 3 (2.46%) Apple iOS
7 2 (1.64%) Red Hat Enterprise Linux
8 1 (0.82%) Windows 8
8 1 (0.82%) Windows Server 2012
8 1 (0.82%) zOS
Processes & Methodologies
1 70 (57.38%) ITIL
2 24 (19.67%) Incident Management
3 22 (18.03%) ITSM
4 17 (13.93%) Change Management
5 16 (13.11%) Project Management
6 13 (10.66%) Service Delivery
7 12 (9.84%) Stakeholder Management
7 12 (9.84%) Problem Management
8 11 (9.02%) Configuration Management
9 8 (6.56%) E-Commerce
9 8 (6.56%) Information Security
9 8 (6.56%) Release Management
9 8 (6.56%) Performance Monitoring
10 6 (4.92%) Continuous Improvement
10 6 (4.92%) Change Control
10 6 (4.92%) Network Management
10 6 (4.92%) ITIL V3
10 6 (4.92%) PRINCE2
11 5 (4.10%) Migration
11 5 (4.10%) Data Analysis
Programming Languages
1 8 (6.56%) SQL
2 3 (2.46%) JavaScript
3 2 (1.64%) Perl
3 2 (1.64%) Shell Script
3 2 (1.64%) Korn
3 2 (1.64%) Bash Shell
4 1 (0.82%) C#
4 1 (0.82%) X++
4 1 (0.82%) VB
4 1 (0.82%) VBA
4 1 (0.82%) Assembly Language
4 1 (0.82%) REXX
Qualifications
1 11 (9.02%) Security Cleared
2 9 (7.38%) Microsoft Certification
3 8 (6.56%) SC Cleared
3 8 (6.56%) Degree
4 6 (4.92%) ITIL Foundation Certificate
5 4 (3.28%) CISSP
5 4 (3.28%) ITIL Certification
6 3 (2.46%) MCP
6 3 (2.46%) PMI Certification
6 3 (2.46%) CISM
7 2 (1.64%) PRINCE2 Practitioner
7 2 (1.64%) MCSA
7 2 (1.64%) PMP
7 2 (1.64%) OCP
7 2 (1.64%) Oracle Certification
8 1 (0.82%) PRINCE2 Certification
8 1 (0.82%) ISACA
Quality Assurance & Compliance
1 11 (9.02%) QA
2 9 (7.38%) SLA
3 2 (1.64%) JSP 440
4 1 (0.82%) PCI DSS
4 1 (0.82%) GPG13
4 1 (0.82%) ISO/IEC 27001
4 1 (0.82%) COBIT
System Software
1 14 (11.48%) Active Directory
2 8 (6.56%) VMware Infrastructure
3 5 (4.10%) Microsoft App-V
3 5 (4.10%) vSphere
4 3 (2.46%) Terminal Server
5 2 (1.64%) Samba
5 2 (1.64%) NFS
5 2 (1.64%) Hyper-V
5 2 (1.64%) VMware ESXi
6 1 (0.82%) VMware ESX
Systems Management
1 11 (9.02%) NetBackup
1 11 (9.02%) Backup Exec
1 11 (9.02%) SCOM
2 10 (8.20%) Nagios
3 9 (7.38%) SCCM
4 5 (4.10%) WhatsUp Gold
5 2 (1.64%) Red Hat Satellite
5 2 (1.64%) EMC NetWorker
6 1 (0.82%) Oracle RMAN
Vendors
1 24 (19.67%) Microsoft
2 12 (9.84%) Symantec
2 12 (9.84%) VMware
3 9 (7.38%) HP
4 8 (6.56%) ServiceNow
5 6 (4.92%) Cisco
6 5 (4.10%) Citrix
6 5 (4.10%) Juniper
6 5 (4.10%) CheckPoint
6 5 (4.10%) McAfee
6 5 (4.10%) F5
6 5 (4.10%) Crossbeam
6 5 (4.10%) TippingPoint
6 5 (4.10%) Riverbed
7 4 (3.28%) Red Hat
7 4 (3.28%) EMC
7 4 (3.28%) Oracle
8 3 (2.46%) NetApp
8 3 (2.46%) Lotus
8 3 (2.46%) Veeam
Glasgow, Lanarkshire
Harvey Nash plc
Rate: £100 - £110 per day
Posted: 2 days ago