The first table below looks at the demand for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Scotland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Service Management
Rank 89 78 86
Rank change year-on-year
-11 +8
Contract jobs citing Service Management 31 27 28
As % of all contract IT jobs located in Scotland 1.271% 1.019% 0.998%
As % of the Processes & Methodologies category 1.864% 1.577% 1.492%
Number of daily rates quoted 18 9 12
Average daily rate £355 £325 £410
Average daily rate % change year-on-year
+9.23% -20.73%
90% offered a daily rate of more than £171 £119 £226
10% offered a daily rate of more than £465 £375 £500
UK excluding London average daily rate £370 £340 £350
% change year-on-year
+8.82% -2.85%
Number of hourly rates quoted 0 4 5
Average hourly rate - £26.00 £10.00
Average hourly rate % change year-on-year
- +160.00%
UK excluding London average hourly rate £16.72 £17.50 £18.00
% change year-on-year
-4.45% -2.77%
All Processes & Methodologies
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1663 1712 1877
As % of all contract IT jobs located in Scotland 68.18% 64.63% 66.92%
Number of daily rates quoted 863 879 976
Average daily rate £360 £350 £375
Average daily rate % change year-on-year
+2.85% -6.66%
90% offered a daily rate of more than £260 £225 £237
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 25 64 50
Average hourly rate £20.00 £23.00 £29.00
Average hourly rate % change year-on-year
-13.04% -20.68%
90% offered a hourly rate of more than £9.25 £9.50 £9.50
10% offered a hourly rate of more than £44.40 £35.00 £40.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Service Management
UK

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Scotland Service Management Jobs Demand Trend

Service Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Scotland Service Management Daily Rate Trend

Service Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 17 May 2013.

Scotland Service Management Daily Rate Histogram

Service Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Scotland Service Management Hourly Rate Trend

Service Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Glasgow -17 15 £250 -25.92%
Edinburgh +10 6 £450 +40.62%
Renfrewshire - 5 £355 -
Aberdeen -3 3 - -
Dundee - 1 £150 -
West Dunbartonshire - 1 - -
Service Management
UK

Service Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 36 (54.55%) ITIL
2 26 (39.39%) Windows
3 21 (31.82%) Finance
4 18 (27.27%) Windows XP
5 17 (25.76%) Microsoft
6 15 (22.73%) Windows 7
7 13 (19.70%) SC Cleared
7 13 (19.70%) Security Cleared
8 12 (18.18%) Microsoft Certification
8 12 (18.18%) MS Excel
8 12 (18.18%) MS Office
9 11 (16.67%) MCP
9 11 (16.67%) Migration
10 10 (15.15%) Configuration Management
11 9 (13.64%) Security Architecture
12 8 (12.12%) Project Management
12 8 (12.12%) Telecoms
12 8 (12.12%) VBScript
13 7 (10.61%) SQL
13 7 (10.61%) MySQL
13 7 (10.61%) UNIX
13 7 (10.61%) SharePoint
13 7 (10.61%) Banking
13 7 (10.61%) Management Information System
13 7 (10.61%) Service Delivery
13 7 (10.61%) PowerShell
13 7 (10.61%) CMDB
14 6 (9.091%) Wealth Management
14 6 (9.091%) .NET Framework
14 6 (9.091%) Taxonomies

Service Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 6 (9.091%) .NET
1 6 (9.091%) XML
1 6 (9.091%) XML Schema
1 6 (9.091%) .NET Framework
2 5 (7.576%) WebSphere
3 4 (6.061%) HTML
3 4 (6.061%) CSS
3 4 (6.061%) jQuery
4 1 (1.515%) Regular Expression
4 1 (1.515%) ASP.NET
4 1 (1.515%) Application Packaging
Application Platforms
1 7 (10.61%) SharePoint
2 6 (9.091%) SharePoint Server
3 4 (6.061%) Drupal
4 2 (3.030%) SAS
5 1 (1.515%) CMS
5 1 (1.515%) MS Exchange
5 1 (1.515%) WebLogic
5 1 (1.515%) IIS
Applications
1 12 (18.18%) MS Office
1 12 (18.18%) MS Excel
2 1 (1.515%) MS Project
Business Applications
1 4 (6.061%) WebTrends
1 4 (6.061%) Google Analytics
2 2 (3.030%) Oracle ERP
3 1 (1.515%) Oracle EBS R12
Communications & Networking
1 5 (7.576%) Firewall
2 3 (4.545%) Intrusion Detection
2 3 (4.545%) TCP/IP
3 2 (3.030%) LAN
4 1 (1.515%) SMS
4 1 (1.515%) HTTP
4 1 (1.515%) Internet
4 1 (1.515%) Network Security
Database & Business Intelligence
1 7 (10.61%) MySQL
2 4 (6.061%) SQL Server
3 1 (1.515%) Oracle Reports
3 1 (1.515%) Oracle 10g
3 1 (1.515%) Oracle 11g
General
1 21 (31.82%) Finance
2 8 (12.12%) Telecoms
3 7 (10.61%) Banking
4 4 (6.061%) Marketing
5 3 (4.545%) Manufacturing
6 1 (1.515%) Retail
6 1 (1.515%) Investment Banking
6 1 (1.515%) Retail Banking
6 1 (1.515%) Private Banking
Job Titles
1 18 (27.27%) Analyst
2 8 (12.12%) Consultant
2 8 (12.12%) Service Manager
3 6 (9.091%) Desktop Technician
4 5 (7.576%) Build Engineer
4 5 (7.576%) Desktop Engineer
4 5 (7.576%) Applications Support Analyst
4 5 (7.576%) Applications Support
4 5 (7.576%) Support Analyst
5 4 (6.061%) Support Technician
5 4 (6.061%) Network Engineer
5 4 (6.061%) Change Analyst
6 3 (4.545%) Desktop Support
6 3 (4.545%) Architect
6 3 (4.545%) Project Manager
6 3 (4.545%) Business Analyst
6 3 (4.545%) Management Consultant
6 3 (4.545%) Senior Desktop Engineer
6 3 (4.545%) Configuration Management Consultant
6 3 (4.545%) Senior Build Engineer
Miscellaneous
1 7 (10.61%) Management Information System
1 7 (10.61%) CMDB
2 6 (9.091%) Cryptography
2 6 (9.091%) Taxonomies
3 3 (4.545%) SaaS
4 2 (3.030%) Mainframe
5 1 (1.515%) Visualisation
5 1 (1.515%) PMI
5 1 (1.515%) NHS
Operating Systems
1 26 (39.39%) Windows
2 18 (27.27%) Windows XP
3 15 (22.73%) Windows 7
4 7 (10.61%) UNIX
5 6 (9.091%) Solaris
6 4 (6.061%) Linux
6 4 (6.061%) Windows Server 2003
6 4 (6.061%) Windows Vista
7 3 (4.545%) Windows Server 2008
8 1 (1.515%) AIX
8 1 (1.515%) HPUX
Processes & Methodologies
1 36 (54.55%) ITIL
2 11 (16.67%) Migration
3 10 (15.15%) Configuration Management
4 9 (13.64%) Security Architecture
5 8 (12.12%) Project Management
6 7 (10.61%) Service Delivery
7 6 (9.091%) Change Management
7 6 (9.091%) Document Management
7 6 (9.091%) Wealth Management
8 5 (7.576%) Information Security
8 5 (7.576%) ERP
9 4 (6.061%) Stakeholder Management
9 4 (6.061%) ITSM
9 4 (6.061%) Incident Management
9 4 (6.061%) Release Management
9 4 (6.061%) ETL
9 4 (6.061%) Analytics
10 3 (4.545%) Performance Improvement
10 3 (4.545%) Enterprise Architecture
10 3 (4.545%) PRINCE2
Programming Languages
1 8 (12.12%) VBScript
2 7 (10.61%) PowerShell
2 7 (10.61%) SQL
3 6 (9.091%) Java
4 4 (6.061%) JavaScript
4 4 (6.061%) PHP
5 3 (4.545%) C#
5 3 (4.545%) Perl
5 3 (4.545%) VB.NET
5 3 (4.545%) Jython
6 2 (3.030%) Korn
6 2 (3.030%) Bourne shell
Qualifications
1 13 (19.70%) SC Cleared
1 13 (19.70%) Security Cleared
2 12 (18.18%) Microsoft Certification
3 11 (16.67%) MCP
4 5 (7.576%) MCSA
5 4 (6.061%) CISSP
5 4 (6.061%) Cisco Certification
5 4 (6.061%) Degree
6 3 (4.545%) CCNP
6 3 (4.545%) CCNA
6 3 (4.545%) MCSE
7 2 (3.030%) ITIL Certification
7 2 (3.030%) PMI Certification
7 2 (3.030%) MOS
8 1 (1.515%) MCITP
8 1 (1.515%) CISA
8 1 (1.515%) GIAC
8 1 (1.515%) BC Cleared
8 1 (1.515%) PMP
Quality Assurance & Compliance
1 2 (3.030%) SLA
2 1 (1.515%) Sarbanes-Oxley
2 1 (1.515%) Data Quality
2 1 (1.515%) ISO/IEC 17799
System Software
1 5 (7.576%) Active Directory
2 4 (6.061%) VMware Infrastructure
3 3 (4.545%) Microsoft App-V
Systems Management
1 4 (6.061%) SCCM
1 4 (6.061%) HP SiteScope
1 4 (6.061%) HP UCMDB
2 2 (3.030%) McAfee ePO
3 1 (1.515%) HP Operations Orchestration
Vendors
1 17 (25.76%) Microsoft
2 6 (9.091%) Oracle
3 5 (7.576%) HP
4 4 (6.061%) Cisco
4 4 (6.061%) TIBCO
4 4 (6.061%) McAfee
4 4 (6.061%) VMware
4 4 (6.061%) Google
5 3 (4.545%) Riverbed
5 3 (4.545%) Aruba
5 3 (4.545%) CheckPoint
5 3 (4.545%) Mitel
5 3 (4.545%) Blue Coat
5 3 (4.545%) EMC
5 3 (4.545%) Nortel
5 3 (4.545%) Citrix
5 3 (4.545%) Avaya
5 3 (4.545%) Juniper
6 2 (3.030%) CA
6 2 (3.030%) Remedy
Glasgow, Lanarkshire
We are therefore looking for the following background and experience: + Proven background in Service Introduction / Service Control within Financial Services environments + Experience of implementing IT Service Management processes +...
Search Consultancy
Posted: 14 May 2013