The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 63 87 82
Rank change year-on-year
+24 -5
Contract jobs citing Service Management 81 43 33
As % of all contract IT jobs located in Scotland 2.54% 1.56% 1.34%
As % of the Processes & Methodologies category 3.20% 2.00% 1.85%
Number of daily rates quoted 39 28 19
Average daily rate
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£350 £280 £400
Average daily rate % change year-on-year
+25.00% -30.00%
90% offered a daily rate of more than £222 £175 £190
10% offered a daily rate of more than £480 £430 £505
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 2 1
Average hourly rate £12.10 £88.50 £18.00
Average hourly rate % change year-on-year
-86.32% +391.66%
UK excluding London average hourly rate £16.00 £15.00 £14.00
% change year-on-year
+6.66% +7.14%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2535 2154 1783
As % of all contract IT jobs located in Scotland 79.47% 78.04% 72.22%
Number of daily rates quoted 1288 1129 894
Average daily rate £375 £375 £375
90% offered a daily rate of more than £270 £250 £260
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 57 38 42
Average hourly rate £30.50 £21.00 £19.00
Average hourly rate % change year-on-year
+45.23% +10.52%
90% offered a hourly rate of more than £12.35 £11.85 £9.25
10% offered a hourly rate of more than £46.70 £78.90 £34.00
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 31 July 2015.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +18 35 £400 -5.88% 9
Glasgow +11 21 £350 +59.09% 4
Inverclyde - 9 £250 -
Renfrewshire +4 6 £180 -37.06%
West Lothian -3 5 £300 -25.00%
Stirling 0 4 £500 +185.71%
Fife - 4 - -
North Lanarkshire - 4 - -
Lanarkshire - 1 £280 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 31 July 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 84 (57.93%) ITIL
2 41 (28.28%) Finance
3 35 (24.14%) Windows
4 29 (20.00%) Microsoft
5 26 (17.93%) Incident Management
6 22 (15.17%) Change Management
7 21 (14.48%) ITSM
7 21 (14.48%) Service Delivery
7 21 (14.48%) MS Excel
7 21 (14.48%) Management Information System
8 20 (13.79%) Banking
9 18 (12.41%) MS Office
9 18 (12.41%) Active Directory
9 18 (12.41%) Project Management
10 17 (11.72%) VMware
11 16 (11.03%) Problem Management
12 15 (10.34%) Stakeholder Management
12 15 (10.34%) Configuration Management
12 15 (10.34%) DNS
12 15 (10.34%) DHCP
12 15 (10.34%) Data Centre
13 14 (9.66%) Analytical Skills
14 12 (8.28%) Symantec
14 12 (8.28%) SAN
14 12 (8.28%) ServiceNow
15 11 (7.59%) Security Cleared
15 11 (7.59%) Windows 7
15 11 (7.59%) NetBackup
15 11 (7.59%) Backup Exec
15 11 (7.59%) Clustering

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (6.90%) SharePoint
2 4 (2.76%) MS Exchange
3 2 (1.38%) Blackberry Enterprise Server
3 2 (1.38%) Lotus Domino
4 1 (0.69%) Lync
4 1 (0.69%) Exchange Server 2010
4 1 (0.69%) CICS
4 1 (0.69%) IIS
4 1 (0.69%) IBM Notes
Applications
1 21 (14.48%) MS Excel
2 18 (12.41%) MS Office
3 6 (4.14%) MS Visio
4 3 (2.07%) MS Project
5 2 (1.38%) MS PowerPoint
6 1 (0.69%) Spreadsheet
6 1 (0.69%) PowerPivot
Business Applications
1 1 (0.69%) assyst
1 1 (0.69%) Dynamics AX
1 1 (0.69%) FRx
1 1 (0.69%) Oracle BPM
Cloud Services
1 3 (2.07%) Microsoft Azure
1 3 (2.07%) SaaS
2 2 (1.38%) Office 365
3 1 (0.69%) PaaS
3 1 (0.69%) Adobe Analytics
3 1 (0.69%) Amazon AWS
Communications & Networking
1 15 (10.34%) DHCP
1 15 (10.34%) DNS
2 12 (8.28%) SAN
3 8 (5.52%) LAN
3 8 (5.52%) WAN
4 5 (3.45%) Firewall
4 5 (3.45%) Cisco IOS
4 5 (3.45%) Network Security
4 5 (3.45%) Junos
5 4 (2.76%) NAS
6 2 (1.38%) VPN
6 2 (1.38%) LDAP
6 2 (1.38%) Kerberos
7 1 (0.69%) TCP/IP
7 1 (0.69%) FTP
7 1 (0.69%) Broadband
Database & Business Intelligence
1 6 (4.14%) SQL Server
2 3 (2.07%) SQL Server Reporting Services
3 2 (1.38%) SQL Server Analysis Services
3 2 (1.38%) MongoDB
4 1 (0.69%) Oracle Database
4 1 (0.69%) Microsoft Power View
4 1 (0.69%) SQL Server Integration Services
4 1 (0.69%) Oracle Database 11g
4 1 (0.69%) BusinessObjects Web Intelligence
4 1 (0.69%) Oracle9i Database
4 1 (0.69%) Oracle Database 10g
4 1 (0.69%) BusinessObjects
Development Applications
1 7 (4.83%) Team Foundation Server
2 4 (2.76%) AdminStudio
3 3 (2.07%) Visual Studio
4 2 (1.38%) ClearCase
4 2 (1.38%) ClearQuest
General
1 41 (28.28%) Finance
2 20 (13.79%) Banking
3 5 (3.45%) Retail
4 3 (2.07%) Billing
4 3 (2.07%) Retail Banking
4 3 (2.07%) Telecoms
5 2 (1.38%) Manufacturing
5 2 (1.38%) Law
6 1 (0.69%) Legal
Job Titles
1 42 (28.97%) Analyst
2 13 (8.97%) Project Manager
3 10 (6.90%) Service Analyst
4 9 (6.21%) Support Analyst
5 8 (5.52%) Test Manager
5 8 (5.52%) Service Manager
6 6 (4.14%) Service Desk Analyst
7 5 (3.45%) Security Analyst
7 5 (3.45%) Technical Analyst
7 5 (3.45%) Network Engineer
8 4 (2.76%) Consultant
8 4 (2.76%) Systems Analyst
8 4 (2.76%) Coordinator
8 4 (2.76%) Server Support
8 4 (2.76%) Implementation Manager
8 4 (2.76%) Risk Analyst
8 4 (2.76%) Information Security Analyst
8 4 (2.76%) Information Analyst
8 4 (2.76%) Security Risk Analyst
9 3 (2.07%) IT Support
Libraries, Frameworks & Software Standards
1 5 (3.45%) .NET
1 5 (3.45%) AngularJS
2 2 (1.38%) Application Packaging
3 1 (0.69%) HTML
3 1 (0.69%) Web Services
Miscellaneous
1 21 (14.48%) Management Information System
2 15 (10.34%) Data Centre
3 14 (9.66%) Analytical Skills
4 11 (7.59%) Clustering
5 5 (3.45%) Cryptography
6 2 (1.38%) Statistics
6 2 (1.38%) CESG
6 2 (1.38%) Private Cloud
6 2 (1.38%) CMDB
7 1 (0.69%) Visualisation
7 1 (0.69%) PMI
7 1 (0.69%) Blackberry
7 1 (0.69%) Mainframe
7 1 (0.69%) Ergonomics
7 1 (0.69%) Computer Science
Operating Systems
1 35 (24.14%) Windows
2 11 (7.59%) Windows 7
3 9 (6.21%) Windows XP
3 9 (6.21%) Windows Server 2003
4 8 (5.52%) Windows Server 2008
5 5 (3.45%) Apple iOS
5 5 (3.45%) Android
5 5 (3.45%) Solaris
5 5 (3.45%) Linux
6 3 (2.07%) AIX
6 3 (2.07%) UNIX
7 2 (1.38%) Red Hat Enterprise Linux
8 1 (0.69%) Windows 8
8 1 (0.69%) Windows Server 2012
8 1 (0.69%) zOS
Processes & Methodologies
1 84 (57.93%) ITIL
2 26 (17.93%) Incident Management
3 22 (15.17%) Change Management
4 21 (14.48%) ITSM
4 21 (14.48%) Service Delivery
5 18 (12.41%) Project Management
6 16 (11.03%) Problem Management
7 15 (10.34%) Configuration Management
7 15 (10.34%) Stakeholder Management
8 10 (6.90%) Risk Management
8 10 (6.90%) Release Management
9 9 (6.21%) Change Control
9 9 (6.21%) Information Security
9 9 (6.21%) PRINCE2
10 8 (5.52%) E-Commerce
10 8 (5.52%) Disaster Recovery
10 8 (5.52%) Continuous Improvement
10 8 (5.52%) Performance Monitoring
11 7 (4.83%) ITIL V3
12 6 (4.14%) User Acceptance Testing
Programming Languages
1 5 (3.45%) JavaScript
2 4 (2.76%) SQL
3 2 (1.38%) Perl
3 2 (1.38%) Shell Script
3 2 (1.38%) Korn
3 2 (1.38%) Bash Shell
4 1 (0.69%) C#
4 1 (0.69%) X++
4 1 (0.69%) VB
4 1 (0.69%) VBA
4 1 (0.69%) Assembly Language
4 1 (0.69%) REXX
Qualifications
1 11 (7.59%) Security Cleared
2 10 (6.90%) Microsoft Certification
3 9 (6.21%) Degree
4 8 (5.52%) SC Cleared
5 6 (4.14%) ITIL Foundation Certificate
6 5 (3.45%) ITIL Certification
7 4 (2.76%) MCP
7 4 (2.76%) CISSP
8 3 (2.07%) PMI Certification
8 3 (2.07%) MCSA
9 2 (1.38%) PMP
9 2 (1.38%) OCP
9 2 (1.38%) Oracle Certification
9 2 (1.38%) CISM
9 2 (1.38%) PRINCE2 Practitioner
10 1 (0.69%) ISACA
10 1 (0.69%) SSCP
10 1 (0.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (7.59%) QA
2 10 (6.90%) SLA
3 2 (1.38%) ISO/IEC 27001
3 2 (1.38%) JSP 440
3 2 (1.38%) PCI DSS
4 1 (0.69%) GPG13
4 1 (0.69%) COBIT
System Software
1 18 (12.41%) Active Directory
2 10 (6.90%) VMware Infrastructure
3 6 (4.14%) vSphere
4 5 (3.45%) Microsoft App-V
5 4 (2.76%) Terminal Server
6 3 (2.07%) Hyper-V
7 2 (1.38%) NFS
7 2 (1.38%) Samba
7 2 (1.38%) VMware ESXi
8 1 (0.69%) VMware ESX
8 1 (0.69%) XenApp
Systems Management
1 11 (7.59%) NetBackup
1 11 (7.59%) Backup Exec
1 11 (7.59%) SCCM
1 11 (7.59%) SCOM
2 10 (6.90%) Nagios
3 5 (3.45%) WhatsUp Gold
4 2 (1.38%) Red Hat Satellite
4 2 (1.38%) EMC NetWorker
5 1 (0.69%) Tivoli Storage Manager
5 1 (0.69%) Oracle RMAN
Vendors
1 29 (20.00%) Microsoft
2 17 (11.72%) VMware
3 12 (8.28%) Symantec
3 12 (8.28%) ServiceNow
4 9 (6.21%) HP
5 7 (4.83%) Cisco
5 7 (4.83%) Citrix
6 5 (3.45%) Juniper
6 5 (3.45%) CheckPoint
6 5 (3.45%) McAfee
6 5 (3.45%) F5
6 5 (3.45%) Crossbeam
6 5 (3.45%) TippingPoint
6 5 (3.45%) Veeam
6 5 (3.45%) Riverbed
7 4 (2.76%) Red Hat
7 4 (2.76%) Oracle
7 4 (2.76%) EMC
8 3 (2.07%) Lotus
9 2 (1.38%) IBM
Edinburgh & Lothians
ANSON MCCADE
Rate: £400-£485
Posted: 3 days ago
Edinburgh
Arrows Group
Rate: £400 - £425 per day
Posted: 11 days ago
Edinburgh
Arrows Group
Rate: £300 - £325 per day
Posted: 11 days ago
Edinburgh
Arrows Group
Rate: £525 - £550 per day
Posted: 11 days ago