The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Service Management
Rank 71 83 76
Rank change year-on-year
+12 -7
Contract jobs citing Service Management 79 49 49
As % of all contract IT jobs located in Scotland 2.72% 1.68% 1.94%
As % of the Processes & Methodologies category 3.29% 2.11% 2.52%
Number of daily rates quoted 42 23 37
Median daily rate £425 £275 £280
Median daily rate % change year-on-year
+54.54% -1.78%
90% offered a daily rate of more than £193 £113 £175
10% offered a daily rate of more than £509 £420 £414
UK excluding London median daily rate £400 £361 £350
% change year-on-year
+10.80% +3.14%
Number of hourly rates quoted 8 3 2
Median hourly rate £36.00 £12.10 £23.75
Median hourly rate % change year-on-year
+197.52% -49.05%
90% offered a hourly rate of more than £13.64 £12.10 £22.75
10% offered a hourly rate of more than £38.25 £18.42 £24.75
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2398 2323 1947
As % of all contract IT jobs located in Scotland 82.63% 79.75% 76.93%
Number of daily rates quoted 1386 1238 1090
Median daily rate £375 £375 £375
90% offered a daily rate of more than £238 £260 £250
10% offered a daily rate of more than £500 £488 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 55 62 37
Median hourly rate £37.50 £31.35 £25.00
Median hourly rate % change year-on-year
+19.61% +25.40%
90% offered a hourly rate of more than £13.45 £14.00 £17.00
10% offered a hourly rate of more than £43.00 £40.00 £38.50
UK excluding London median hourly rate £33.75 £30.50 £30.00
% change year-on-year
+10.65% +1.66%

Service Management
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 25 May 2016.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 25 May 2016.

Service Management Hourly Rate Histogram in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +2 26 £450 +50.00% 8
Renfrewshire -29 15 £224 +13.34%
Glasgow +1 13 £431 +41.31% 2
Aberdeen +10 2 £125 -
Stirling - 2 £425 -
Inverclyde - 2 £245 -
West Dunbartonshire - 1 £190 -
South Lanarkshire - 1 £120 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 25 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Management.

1 95 (69.85%) ITIL
2 56 (41.18%) Finance
3 32 (23.53%) CA
3 32 (23.53%) ITSM
4 31 (22.79%) Project Management
4 31 (22.79%) HP
5 29 (21.32%) Windows
6 27 (19.85%) Microsoft
7 26 (19.12%) Stakeholder Management
8 23 (16.91%) Release Management
8 23 (16.91%) ServiceNow
9 21 (15.44%) Continuous Improvement
9 21 (15.44%) PRINCE2
9 21 (15.44%) Service Delivery
10 19 (13.97%) ITIL V3
11 18 (13.24%) Banking
12 17 (12.50%) Agile Software Development
12 17 (12.50%) SLA
13 16 (11.76%) MS Excel
13 16 (11.76%) Remedy
13 16 (11.76%) SDLC
14 15 (11.03%) SaaS
14 15 (11.03%) Waterfall
14 15 (11.03%) Change Management
14 15 (11.03%) Scrum
14 15 (11.03%) Security Cleared
14 15 (11.03%) Resource Management
15 14 (10.29%) SQL
15 14 (10.29%) VBScript
16 13 (9.56%) Java

Service Management
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.41%) SharePoint
2 3 (2.21%) OpenStack
3 2 (1.47%) Blackberry Enterprise Server
3 2 (1.47%) Exchange Server 2010
3 2 (1.47%) MS Exchange
4 1 (0.74%) IIS
4 1 (0.74%) Oracle Application Server
4 1 (0.74%) Skype for Business
4 1 (0.74%) WebLogic
Applications
1 16 (11.76%) MS Excel
2 7 (5.15%) MS Office
3 4 (2.94%) MS Project
Business Applications
1 2 (1.47%) assyst
1 2 (1.47%) Remedy ITSM
2 1 (0.74%) Eikon
Cloud Services
1 15 (11.03%) SaaS
2 3 (2.21%) Office 365
3 1 (0.74%) Amazon AWS
3 1 (0.74%) IaaS
3 1 (0.74%) OneDrive
Communications & Networking
1 8 (5.88%) WAN
2 7 (5.15%) LAN
3 6 (4.41%) DNS
3 6 (4.41%) Firewall
4 5 (3.68%) Network Security
5 4 (2.94%) Cisco ASA
5 4 (2.94%) Cisco IOS
5 4 (2.94%) DHCP
5 4 (2.94%) EIGRP
5 4 (2.94%) OSPF
5 4 (2.94%) TCP/IP
6 3 (2.21%) VPN
7 2 (1.47%) Broadband
7 2 (1.47%) FTP
7 2 (1.47%) NetScaler
7 2 (1.47%) Wireshark
8 1 (0.74%) DDNS
8 1 (0.74%) Internet
8 1 (0.74%) SAN
Database & Business Intelligence
1 6 (4.41%) SQL Server
2 3 (2.21%) Relational Database
3 2 (1.47%) Oracle Reports
4 1 (0.74%) Oracle Database
4 1 (0.74%) Oracle Database 11g
4 1 (0.74%) RDBMS
4 1 (0.74%) SQL Server 2005
4 1 (0.74%) SQL Server 2008
Development Applications
1 2 (1.47%) Fiddler
1 2 (1.47%) Oracle APEX
1 2 (1.47%) Oracle Forms
1 2 (1.47%) ProC
2 1 (0.74%) JIRA
2 1 (0.74%) Visual Studio
General
1 56 (41.18%) Finance
2 18 (13.24%) Banking
3 5 (3.68%) Advertising
3 5 (3.68%) Retail
4 3 (2.21%) Front Office
4 3 (2.21%) Investment Banking
4 3 (2.21%) Law
4 3 (2.21%) Retail Banking
5 2 (1.47%) Marketing
6 1 (0.74%) Pharmaceutical
Job Titles
1 26 (19.12%) Service Manager
2 14 (10.29%) IT Manager
3 13 (9.56%) IT Services Manager
4 11 (8.09%) Consultant
4 11 (8.09%) Engagement Manager
4 11 (8.09%) Service Transition Manager
4 11 (8.09%) Transition Manager
5 10 (7.35%) Developer
6 9 (6.62%) Analyst
7 7 (5.15%) Environment Manager
8 6 (4.41%) Monitoring Engineer
8 6 (4.41%) Systems Engineer
8 6 (4.41%) Systems Monitoring Engineer
9 5 (3.68%) Change Manager
9 5 (3.68%) Delivery Manager
9 5 (3.68%) Monitoring Specialist
9 5 (3.68%) Programme Manager
9 5 (3.68%) Project Manager
9 5 (3.68%) Service Analyst
10 4 (2.94%) Technical Analyst
Libraries, Frameworks & Software Standards
1 11 (8.09%) Regular Expression
2 3 (2.21%) Middleware
2 3 (2.21%) Web Services
3 2 (1.47%) HTML
3 2 (1.47%) ISPF
3 2 (1.47%) J2EE
3 2 (1.47%) jQuery
3 2 (1.47%) Spring
3 2 (1.47%) XML
4 1 (0.74%) .NET
4 1 (0.74%) Microsoft Enterprise Library
4 1 (0.74%) REST
4 1 (0.74%) WinForms
4 1 (0.74%) WPF
Miscellaneous
1 10 (7.35%) Data Centre
2 8 (5.88%) Management Information System
3 7 (5.15%) Mainframe
4 6 (4.41%) CMDB
5 5 (3.68%) Clustering
6 4 (2.94%) Analytical Skills
6 4 (2.94%) Cryptography
7 2 (1.47%) Blackberry
7 2 (1.47%) Client/Server
7 2 (1.47%) Health Informatics
7 2 (1.47%) Informatics
7 2 (1.47%) iSeries
7 2 (1.47%) Tandem
8 1 (0.74%) Computer Science
8 1 (0.74%) Driving Licence
8 1 (0.74%) Enterprise Software
8 1 (0.74%) Replication
8 1 (0.74%) Statistics
8 1 (0.74%) Thin Client
8 1 (0.74%) User Experience
Operating Systems
1 29 (21.32%) Windows
2 13 (9.56%) Windows Server 2008
3 12 (8.82%) AIX
3 12 (8.82%) HPUX
3 12 (8.82%) Linux
3 12 (8.82%) Solaris
3 12 (8.82%) Windows Server 2003
3 12 (8.82%) Windows XP
4 11 (8.09%) Red Hat Enterprise Linux
5 8 (5.88%) Windows 7
6 6 (4.41%) Windows Server
7 5 (3.68%) Unix
7 5 (3.68%) zOS
Processes & Methodologies
1 95 (69.85%) ITIL
2 32 (23.53%) ITSM
3 31 (22.79%) Project Management
4 26 (19.12%) Stakeholder Management
5 23 (16.91%) Release Management
6 21 (15.44%) Continuous Improvement
6 21 (15.44%) PRINCE2
6 21 (15.44%) Service Delivery
7 19 (13.97%) ITIL V3
8 17 (12.50%) Agile Software Development
9 16 (11.76%) SDLC
10 15 (11.03%) Change Management
10 15 (11.03%) Resource Management
10 15 (11.03%) Scrum
10 15 (11.03%) Waterfall
11 13 (9.56%) Change Control
12 11 (8.09%) Configuration Management
13 9 (6.62%) Risk Management
13 9 (6.62%) Supplier Management
14 8 (5.88%) Incident Management
Programming Languages
1 14 (10.29%) SQL
1 14 (10.29%) VBScript
2 13 (9.56%) Java
2 13 (9.56%) PowerShell
3 11 (8.09%) Perl
4 10 (7.35%) Bourne shell
4 10 (7.35%) Korn
5 3 (2.21%) JavaScript
6 2 (1.47%) JCL
6 2 (1.47%) PL/SQL
7 1 (0.74%) C
7 1 (0.74%) C#
7 1 (0.74%) C++
7 1 (0.74%) Groovy
7 1 (0.74%) PHP
Qualifications
1 15 (11.03%) Security Cleared
2 11 (8.09%) ITIL Certification
3 9 (6.62%) SC Cleared
4 7 (5.15%) Degree
4 7 (5.15%) MCP
5 6 (4.41%) Microsoft Certification
6 4 (2.94%) CCNA
6 4 (2.94%) CCNP
6 4 (2.94%) Cisco Certification
6 4 (2.94%) MCSE
7 2 (1.47%) MCSA
8 1 (0.74%) BC Cleared
8 1 (0.74%) BPSS Clearance
8 1 (0.74%) Citrix Certification
8 1 (0.74%) PRINCE2 Certification
Quality Assurance & Compliance
1 17 (12.50%) SLA
2 7 (5.15%) Disclosure Scotland
3 5 (3.68%) QA
4 3 (2.21%) COBIT
System Software
1 11 (8.09%) Active Directory
2 7 (5.15%) ACF2
3 3 (2.21%) VMware ESX
3 3 (2.21%) VMware Infrastructure
4 2 (1.47%) Time Sharing Option
4 2 (1.47%) XenApp
4 2 (1.47%) XenDesktop
5 1 (0.74%) KVM
5 1 (0.74%) Oracle RAC
5 1 (0.74%) RACF
5 1 (0.74%) RHEV
5 1 (0.74%) Veritas Cluster Server
Systems Management
1 13 (9.56%) SCOM
2 10 (7.35%) Netcool
2 10 (7.35%) Tivoli
3 9 (6.62%) HP SiteScope
4 8 (5.88%) zSecure
5 6 (4.41%) SCCM
6 3 (2.21%) NetBackup
7 2 (1.47%) WSUS
8 1 (0.74%) Backup Exec
8 1 (0.74%) McAfee ePO
8 1 (0.74%) Nagios
8 1 (0.74%) Norton AntiVirus
8 1 (0.74%) Unicenter
Vendors
1 32 (23.53%) CA
2 31 (22.79%) HP
3 27 (19.85%) Microsoft
4 23 (16.91%) ServiceNow
5 16 (11.76%) Remedy
6 13 (9.56%) IBM
7 11 (8.09%) Red Hat
8 7 (5.15%) Cisco
8 7 (5.15%) Intel Security
9 6 (4.41%) Oracle
10 4 (2.94%) Citrix
10 4 (2.94%) Symantec
11 3 (2.21%) FrontRange
11 3 (2.21%) VMware
12 2 (1.47%) AppSense
12 2 (1.47%) PeopleSoft
13 1 (0.74%) Apple
13 1 (0.74%) Bloomberg
13 1 (0.74%) Reuters
13 1 (0.74%) SAP
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