The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 85 47 68
Rank change year-on-year
-38 +21
Contract jobs citing Service Management 36 99 60
As % of all contract IT jobs located in Scotland 1.83% 3.45% 2.13%
As % of the Processes & Methodologies category 2.26% 4.36% 2.74%
Number of daily rates quoted 15 47 37
Median daily rate £325 £225 £375
Median daily rate % change year-on-year
+44.44% -40.00%
90% offered a daily rate of more than £194 £105 £219
10% offered a daily rate of more than £405 £400 £451
UK excluding London median daily rate £400 £388 £355
% change year-on-year
+3.22% +9.15%
Number of hourly rates quoted 1 0 0
Median hourly rate £19.50 - -
UK excluding London median hourly rate £14.13 £15.50 £15.00
% change year-on-year
-8.87% +3.33%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1596 2271 2186
As % of all contract IT jobs located in Scotland 80.97% 79.21% 77.46%
Number of daily rates quoted 928 1209 1225
Median daily rate £375 £373 £380
Median daily rate % change year-on-year
+0.53% -1.84%
90% offered a daily rate of more than £275 £250 £270
10% offered a daily rate of more than £513 £500 £525
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 32 41 20
Median hourly rate £40.25 £40.00 £35.00
Median hourly rate % change year-on-year
+0.62% +14.28%
90% offered a hourly rate of more than £14.50 £12.35 £17.50
10% offered a hourly rate of more than £45.00 £47.00 £45.00
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Service Management
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 8 December 2016.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -23 11 £375 +25.00% 5
Glasgow -1 10 £278 +63.23% 1
South Lanarkshire - 4 £308 -
Stirling - 3 - -
West Dunbartonshire - 3 £375 -
North Lanarkshire +5 1 - -
Lanarkshire 0 1 - -
Fife -4 1 £325 -
Strathclyde - 1 - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 8 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Management.

1 61 (63.54%) ITIL
2 28 (29.17%) ITSM
3 27 (28.13%) Windows
4 21 (21.88%) Finance
5 19 (19.79%) Security Cleared
6 18 (18.75%) Service Delivery
7 15 (15.63%) Change Management
7 15 (15.63%) Banking
8 14 (14.58%) Continuous Improvement
9 13 (13.54%) Law
9 13 (13.54%) Data Centre
9 13 (13.54%) Service Design
10 12 (12.50%) Configuration Management
10 12 (12.50%) Unix
10 12 (12.50%) LAN
10 12 (12.50%) IBM
10 12 (12.50%) Microsoft
11 11 (11.46%) MS Office
11 11 (11.46%) Performance Management
12 10 (10.42%) ITIL V3
12 10 (10.42%) SC Cleared
12 10 (10.42%) WAN
12 10 (10.42%) ITIL Certification
12 10 (10.42%) Firewall
12 10 (10.42%) Migration
12 10 (10.42%) Stakeholder Management
12 10 (10.42%) Application Performance Management
13 9 (9.38%) Project Management
13 9 (9.38%) HP
13 9 (9.38%) MS Excel

Service Management
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.08%) MS Exchange
2 1 (1.04%) CMS
2 1 (1.04%) IBM Notes
2 1 (1.04%) OpenStack
2 1 (1.04%) SharePoint
Applications
1 11 (11.46%) MS Office
2 9 (9.38%) MS Excel
3 3 (3.13%) MS Visio
4 1 (1.04%) Spreadsheet
Business Applications
1 4 (4.17%) Remedy ITSM
2 3 (3.13%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 4 (4.17%) SaaS
2 3 (3.13%) Office 365
3 1 (1.04%) Microsoft Azure
3 1 (1.04%) PaaS
Communications & Networking
1 12 (12.50%) LAN
2 10 (10.42%) Firewall
2 10 (10.42%) WAN
3 8 (8.33%) FTP
4 4 (4.17%) Wi-Fi
5 3 (3.13%) Wireless
6 2 (2.08%) Cisco ISE
6 2 (2.08%) SAN
6 2 (2.08%) TACACS
7 1 (1.04%) ATM
7 1 (1.04%) DHCP
7 1 (1.04%) DNS
7 1 (1.04%) Ethernet
7 1 (1.04%) Junos
7 1 (1.04%) NetScaler
7 1 (1.04%) TCP/IP
7 1 (1.04%) VoIP
7 1 (1.04%) VPN
7 1 (1.04%) Wireshark
Database & Business Intelligence
1 5 (5.21%) SQL Server
2 3 (3.13%) Oracle Reports
2 3 (3.13%) QlikView
2 3 (3.13%) SQL Server Integration Services
Development Applications
1 1 (1.04%) Fiddler
General
1 21 (21.88%) Finance
2 15 (15.63%) Banking
3 13 (13.54%) Law
4 4 (4.17%) Electronics
4 4 (4.17%) Military
5 3 (3.13%) Manufacturing
6 2 (2.08%) Publishing
6 2 (2.08%) Retail
6 2 (2.08%) Retail Banking
7 1 (1.04%) Telecoms
Job Titles
1 15 (15.63%) Analyst
2 9 (9.38%) Architect
2 9 (9.38%) Network Engineer
3 7 (7.29%) Build Engineer
3 7 (7.29%) Developer
3 7 (7.29%) Service Manager
3 7 (7.29%) Systems Analyst
4 6 (6.25%) Consultant
4 6 (6.25%) Service Architect
4 6 (6.25%) Technical Developer
5 5 (5.21%) Implementation Engineer
5 5 (5.21%) IT Manager
6 4 (4.17%) Infrastructure Architect
6 4 (4.17%) Monitoring Analyst
6 4 (4.17%) Monitoring Engineer
6 4 (4.17%) Systems Engineer
6 4 (4.17%) Tivoli Analyst
7 3 (3.13%) Business Systems Analyst
7 3 (3.13%) Service Design Architect
7 3 (3.13%) Systems Monitoring Engineer
Libraries, Frameworks & Software Standards
1 8 (8.33%) ISPF
2 6 (6.25%) Regular Expression
3 2 (2.08%) Middleware
3 2 (2.08%) XML
4 1 (1.04%) CSS
Miscellaneous
1 13 (13.54%) Data Centre
2 8 (8.33%) Mainframe
3 7 (7.29%) iSeries
3 7 (7.29%) Management Information System
3 7 (7.29%) Tandem
4 6 (6.25%) CMDB
5 5 (5.21%) Analytical Skills
5 5 (5.21%) User Experience
6 3 (3.13%) Computer Science
6 3 (3.13%) Data Extraction
7 2 (2.08%) Private Cloud
8 1 (1.04%) Client/Server
8 1 (1.04%) Clustering
8 1 (1.04%) Enterprise Software
8 1 (1.04%) iPad
8 1 (1.04%) iPhone
Operating Systems
1 27 (28.13%) Windows
2 12 (12.50%) Unix
3 8 (8.33%) Windows Server 2008
4 7 (7.29%) Windows Server
5 5 (5.21%) Linux
5 5 (5.21%) Windows Server 2012
6 3 (3.13%) AIX
6 3 (3.13%) HPUX
6 3 (3.13%) Red Hat Enterprise Linux
6 3 (3.13%) Solaris
6 3 (3.13%) Windows 10
7 2 (2.08%) Apple iOS
7 2 (2.08%) Windows 7
7 2 (2.08%) Windows Server 2003
7 2 (2.08%) Windows XP
8 1 (1.04%) Android
8 1 (1.04%) Mac OS
8 1 (1.04%) Windows 8
8 1 (1.04%) zOS
Processes & Methodologies
1 61 (63.54%) ITIL
2 28 (29.17%) ITSM
3 18 (18.75%) Service Delivery
4 15 (15.63%) Change Management
5 14 (14.58%) Continuous Improvement
6 13 (13.54%) Service Design
7 12 (12.50%) Configuration Management
8 11 (11.46%) Performance Management
9 10 (10.42%) Application Performance Management
9 10 (10.42%) ITIL V3
9 10 (10.42%) Migration
9 10 (10.42%) Stakeholder Management
10 9 (9.38%) Project Management
11 8 (8.33%) Asset Management
12 6 (6.25%) Agile Software Development
12 6 (6.25%) Incident Management
13 5 (5.21%) Performance Monitoring
13 5 (5.21%) PRINCE2
13 5 (5.21%) Problem Management
13 5 (5.21%) Risk Management
Programming Languages
1 8 (8.33%) JCL
1 8 (8.33%) SQL
1 8 (8.33%) VBScript
2 7 (7.29%) Java
2 7 (7.29%) Perl
3 5 (5.21%) PowerShell
4 4 (4.17%) C
4 4 (4.17%) Groovy
4 4 (4.17%) JavaScript
4 4 (4.17%) PHP
5 3 (3.13%) Bourne shell
5 3 (3.13%) C++
5 3 (3.13%) Korn
5 3 (3.13%) T-SQL
5 3 (3.13%) VB
5 3 (3.13%) VBA
Qualifications
1 19 (19.79%) Security Cleared
2 10 (10.42%) ITIL Certification
2 10 (10.42%) SC Cleared
3 6 (6.25%) DV Cleared
4 3 (3.13%) Degree
5 2 (2.08%) CCIE
5 2 (2.08%) CCNP
5 2 (2.08%) Cisco Certification
6 1 (1.04%) BPSS Clearance
6 1 (1.04%) HND
6 1 (1.04%) PMP
6 1 (1.04%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 7 (7.29%) SLA
2 2 (2.08%) Disclosure Scotland
2 2 (2.08%) Sarbanes-Oxley
3 1 (1.04%) QA
System Software
1 8 (8.33%) Time Sharing Option
2 7 (7.29%) Active Directory
3 2 (2.08%) VMware ESX
3 2 (2.08%) VMware Infrastructure
4 1 (1.04%) Virtual Desktop
4 1 (1.04%) vSphere
4 1 (1.04%) XenApp
4 1 (1.04%) XenDesktop
Systems Management
1 7 (7.29%) HP SiteScope
1 7 (7.29%) Tivoli
2 5 (5.21%) SCCM
2 5 (5.21%) SCOM
3 2 (2.08%) Cisco Prime
3 2 (2.08%) Netcool
3 2 (2.08%) Tivoli Monitoring
3 2 (2.08%) WSUS
4 1 (1.04%) Microsoft Clustering
4 1 (1.04%) Norton AntiVirus
4 1 (1.04%) Unicenter
Vendors
1 12 (12.50%) IBM
1 12 (12.50%) Microsoft
2 9 (9.38%) HP
3 6 (6.25%) CA
3 6 (6.25%) Cisco
3 6 (6.25%) Remedy
4 4 (4.17%) BMC
4 4 (4.17%) NetIQ
4 4 (4.17%) Oracle
4 4 (4.17%) ServiceNow
5 3 (3.13%) Infor
5 3 (3.13%) Nimsoft
5 3 (3.13%) Red Hat
5 3 (3.13%) SolarWinds
5 3 (3.13%) VMware
6 2 (2.08%) Juniper
6 2 (2.08%) Lumension
7 1 (1.04%) Apple
7 1 (1.04%) NCR
7 1 (1.04%) NetApp
Edinburgh, Midlothian
Sanderson
Rate: £400 - £450 per day
Posted: 2 hours ago