The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 75 51 86
Rank change year-on-year
-24 +35
Contract jobs citing Service Management 51 91 44
As % of all contract IT jobs located in Scotland 2.29% 2.85% 1.59%
As % of the Processes & Methodologies category 2.81% 3.46% 2.04%
Number of daily rates quoted 23 37 24
Median daily rate £325 £300 £295
Median daily rate % change year-on-year
+8.33% +1.55%
90% offered a daily rate of more than £287 £170 £185
10% offered a daily rate of more than £490 £425 £466
UK excluding London median daily rate £400 £386 £365
% change year-on-year
+3.55% +5.82%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £88.50
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
1818 2628 2157
As % of all contract IT jobs located in Scotland 81.56% 82.33% 77.90%
Number of daily rates quoted 1097 1365 1174
Median daily rate £356 £375 £375
Median daily rate % change year-on-year
-5.06% -
90% offered a daily rate of more than £275 £269 £250
10% offered a daily rate of more than £475 £500 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 44 54 40
Median hourly rate £39.00 £23.35 £32.50
Median hourly rate % change year-on-year
+67.02% -28.15%
90% offered a hourly rate of more than £13.55 £12.35 £12.00
10% offered a hourly rate of more than £47.25 £50.00 £135.00
UK excluding London median hourly rate £32.50 £33.64 £26.00
% change year-on-year
-3.38% +29.38%

Service Management
Jobs Demand Trend in Scotland

The demand trend of contract jobs across the Scotland region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 26 September 2016.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -9 24 £438 +25.00% 7
Glasgow +2 11 £350 +70.73% 1
Renfrewshire -30 8 £310 -13.28%
South Lanarkshire - 3 - -
Stirling - 2 - - 1
North Lanarkshire 0 1 - - 2
Fife -4 1 £325 - 1
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 26 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Management.

1 84 (60.87%) ITIL
2 40 (28.99%) Windows
3 37 (26.81%) Finance
4 32 (23.19%) Service Delivery
5 28 (20.29%) ITSM
6 26 (18.84%) IBM
7 24 (17.39%) HP
8 23 (16.67%) Microsoft
8 23 (16.67%) Stakeholder Management
8 23 (16.67%) Banking
9 22 (15.94%) Security Cleared
10 21 (15.22%) VBScript
10 21 (15.22%) ITIL V3
11 20 (14.49%) CA
11 20 (14.49%) Change Management
11 20 (14.49%) Release Management
12 19 (13.77%) Perl
12 19 (13.77%) Data Centre
13 18 (13.04%) Regular Expression
13 18 (13.04%) SQL
13 18 (13.04%) Java
13 18 (13.04%) Law
14 17 (12.32%) PowerShell
14 17 (12.32%) SCOM
14 17 (12.32%) Windows Server 2008
14 17 (12.32%) MS Office
14 17 (12.32%) Unix
14 17 (12.32%) Linux
14 17 (12.32%) ITIL Certification
14 17 (12.32%) HP SiteScope

Service Management
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.62%) SharePoint
2 4 (2.90%) OpenStack
3 1 (0.72%) IBM Notes
3 1 (0.72%) MS Exchange
3 1 (0.72%) Oracle Application Server
3 1 (0.72%) WebLogic
Applications
1 17 (12.32%) MS Office
2 10 (7.25%) MS Excel
3 3 (2.17%) MS Visio
4 1 (0.72%) MS PowerPoint
Business Applications
1 3 (2.17%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 3 (2.17%) SaaS
2 2 (1.45%) Office 365
3 1 (0.72%) Microsoft Azure
3 1 (0.72%) PaaS
Communications & Networking
1 11 (7.97%) FTP
2 9 (6.52%) LAN
3 8 (5.80%) WAN
4 5 (3.62%) Firewall
4 5 (3.62%) TCP/IP
5 4 (2.90%) Cisco ASA
5 4 (2.90%) Cisco IOS
5 4 (2.90%) EIGRP
5 4 (2.90%) Network Security
5 4 (2.90%) OSPF
5 4 (2.90%) Wi-Fi
6 3 (2.17%) DNS
6 3 (2.17%) SAN
6 3 (2.17%) Wireless
7 2 (1.45%) DHCP
7 2 (1.45%) NetScaler
7 2 (1.45%) VPN
7 2 (1.45%) Wireshark
8 1 (0.72%) Cisco ISE
8 1 (0.72%) Ethernet
Database & Business Intelligence
1 8 (5.80%) SQL Server
2 3 (2.17%) Oracle Reports
2 3 (2.17%) QlikView
2 3 (2.17%) SQL Server Integration Services
3 1 (0.72%) Oracle Database
3 1 (0.72%) Oracle Database 11g
3 1 (0.72%) SQL Server 2008
Development Applications
1 2 (1.45%) Fiddler
1 2 (1.45%) ProC
2 1 (0.72%) JIRA
General
1 37 (26.81%) Finance
2 23 (16.67%) Banking
3 18 (13.04%) Law
4 6 (4.35%) Retail
4 6 (4.35%) Retail Banking
5 5 (3.62%) Advertising
6 4 (2.90%) Electronics
6 4 (2.90%) Military
7 3 (2.17%) Manufacturing
8 2 (1.45%) Publishing
9 1 (0.72%) Marketing
9 1 (0.72%) Telecoms
Job Titles
1 20 (14.49%) Service Manager
2 13 (9.42%) Analyst
3 11 (7.97%) Monitoring Engineer
4 10 (7.25%) Architect
4 10 (7.25%) Consultant
4 10 (7.25%) Developer
4 10 (7.25%) IT Manager
4 10 (7.25%) Systems Engineer
5 9 (6.52%) Systems Monitoring Engineer
5 9 (6.52%) Technical Developer
6 8 (5.80%) Change Manager
6 8 (5.80%) Service Transition Manager
6 8 (5.80%) Transition Manager
7 7 (5.07%) Delivery Manager
8 6 (4.35%) Implementation Engineer
8 6 (4.35%) IT Services Manager
8 6 (4.35%) Service Architect
9 5 (3.62%) Monitoring Specialist
9 5 (3.62%) Project Manager
9 5 (3.62%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 18 (13.04%) Regular Expression
2 11 (7.97%) ISPF
3 4 (2.90%) Middleware
4 2 (1.45%) XML
5 1 (0.72%) CSS
5 1 (0.72%) Web Services
Miscellaneous
1 19 (13.77%) Data Centre
2 12 (8.70%) Mainframe
3 11 (7.97%) Management Information System
4 10 (7.25%) iSeries
4 10 (7.25%) Tandem
5 8 (5.80%) CMDB
6 6 (4.35%) Analytical Skills
6 6 (4.35%) User Experience
7 4 (2.90%) Cryptography
8 3 (2.17%) Computer Science
8 3 (2.17%) Data Extraction
9 2 (1.45%) Client/Server
9 2 (1.45%) Clustering
9 2 (1.45%) Enterprise Software
9 2 (1.45%) Private Cloud
10 1 (0.72%) Health Informatics
10 1 (0.72%) iPad
10 1 (0.72%) Statistics
10 1 (0.72%) Thin Client
10 1 (0.72%) Virtual Team
Operating Systems
1 40 (28.99%) Windows
2 17 (12.32%) Linux
2 17 (12.32%) Unix
2 17 (12.32%) Windows Server 2008
3 16 (11.59%) AIX
3 16 (11.59%) HPUX
3 16 (11.59%) Solaris
4 15 (10.87%) Red Hat Enterprise Linux
5 14 (10.14%) Windows XP
6 13 (9.42%) Windows Server 2003
7 5 (3.62%) Windows Server
8 3 (2.17%) Windows 10
8 3 (2.17%) Windows 7
8 3 (2.17%) zOS
9 2 (1.45%) Windows Server 2012
10 1 (0.72%) Apple iOS
10 1 (0.72%) Windows 8
Processes & Methodologies
1 84 (60.87%) ITIL
2 32 (23.19%) Service Delivery
3 28 (20.29%) ITSM
4 23 (16.67%) Stakeholder Management
5 21 (15.22%) ITIL V3
6 20 (14.49%) Change Management
6 20 (14.49%) Release Management
7 16 (11.59%) Continuous Improvement
8 15 (10.87%) Project Management
9 12 (8.70%) Configuration Management
10 11 (7.97%) Service Design
11 10 (7.25%) Incident Management
11 10 (7.25%) PRINCE2
11 10 (7.25%) Risk Management
12 9 (6.52%) Process Improvement
12 9 (6.52%) Supplier Management
13 8 (5.80%) Performance Management
14 7 (5.07%) Application Performance Management
14 7 (5.07%) Migration
14 7 (5.07%) Validation
Programming Languages
1 21 (15.22%) VBScript
2 19 (13.77%) Perl
3 18 (13.04%) Java
3 18 (13.04%) SQL
4 17 (12.32%) PowerShell
5 14 (10.14%) Bourne shell
5 14 (10.14%) Korn
6 11 (7.97%) JCL
7 5 (3.62%) C
7 5 (3.62%) Groovy
7 5 (3.62%) JavaScript
7 5 (3.62%) PHP
8 4 (2.90%) C++
9 3 (2.17%) T-SQL
9 3 (2.17%) VB
9 3 (2.17%) VBA
Qualifications
1 22 (15.94%) Security Cleared
2 17 (12.32%) ITIL Certification
3 14 (10.14%) SC Cleared
4 5 (3.62%) CCNP
4 5 (3.62%) Cisco Certification
5 4 (2.90%) CCNA
6 3 (2.17%) Degree
7 1 (0.72%) BC Cleared
7 1 (0.72%) BPSS Clearance
7 1 (0.72%) CCIE
7 1 (0.72%) DV Cleared
7 1 (0.72%) HND
7 1 (0.72%) MCP
7 1 (0.72%) MCSA
7 1 (0.72%) Microsoft Certification
7 1 (0.72%) PMP
7 1 (0.72%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 14 (10.14%) SLA
2 6 (4.35%) QA
3 3 (2.17%) Sarbanes-Oxley
4 2 (1.45%) Disclosure Scotland
System Software
1 11 (7.97%) Time Sharing Option
2 8 (5.80%) Active Directory
3 4 (2.90%) ACF2
3 4 (2.90%) VMware ESX
3 4 (2.90%) VMware Infrastructure
4 2 (1.45%) XenApp
4 2 (1.45%) XenDesktop
5 1 (0.72%) KVM
5 1 (0.72%) Oracle RAC
5 1 (0.72%) RACF
5 1 (0.72%) RHEV
5 1 (0.72%) vSphere
Systems Management
1 17 (12.32%) HP SiteScope
1 17 (12.32%) SCOM
2 16 (11.59%) Tivoli
3 13 (9.42%) Netcool
4 6 (4.35%) SCCM
5 5 (3.62%) zSecure
6 3 (2.17%) WSUS
7 2 (1.45%) Microsoft Clustering
7 2 (1.45%) Tivoli Monitoring
7 2 (1.45%) Unicenter
8 1 (0.72%) Cisco Prime
8 1 (0.72%) Norton AntiVirus
Vendors
1 26 (18.84%) IBM
2 24 (17.39%) HP
3 23 (16.67%) Microsoft
4 20 (14.49%) CA
5 15 (10.87%) Red Hat
6 6 (4.35%) Cisco
6 6 (4.35%) Oracle
7 5 (3.62%) Intel Security
7 5 (3.62%) VMware
8 3 (2.17%) Citrix
8 3 (2.17%) Infor
8 3 (2.17%) Nimsoft
8 3 (2.17%) ServiceNow
9 2 (1.45%) AppSense
9 2 (1.45%) Compuware
9 2 (1.45%) NetIQ
9 2 (1.45%) PeopleSoft
9 2 (1.45%) Remedy
9 2 (1.45%) SAP
10 1 (0.72%) TOWER Software