The table below looks at the statistics for Service Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 88 78 73
Rank change year-on-year
-10 -5
Contract jobs citing Service Management 39 36 35
As % of all contract IT jobs located in Scotland 1.40% 1.44% 1.34%
As % of the Processes & Methodologies category 1.83% 2.06% 2.03%
Number of daily rates quoted 20 19 17
Average daily rate
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£289 £400 £213
Average daily rate % change year-on-year
-27.76% +88.23%
90% offered a daily rate of more than £185 £280 £162
10% offered a daily rate of more than £500 £525 £463
UK excluding London average daily rate £354 £350 £360
% change year-on-year
+1.07% -2.77%
Number of hourly rates quoted 2 1 5
Average hourly rate £88.50 £18.00 £17.50
Average hourly rate % change year-on-year
+391.66% +2.85%
90% offered a hourly rate of more than £27.30 £18.00 £14.50
10% offered a hourly rate of more than £149.70 £18.00 £39.93
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2130 1745 1721
As % of all contract IT jobs located in Scotland 76.43% 69.94% 65.74%
Number of daily rates quoted 1085 887 815
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £258 £250 £250
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 29 38 68
Average hourly rate £22.50 £29.00 £17.50
Average hourly rate % change year-on-year
-22.41% +65.71%
90% offered a hourly rate of more than £11.93 £9.25 £9.50
10% offered a hourly rate of more than £165.00 £35.00 £42.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Scotland region.

Service Management Daily Rate Trend in Scotland

Service Management
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 22 August 2014.

Service Management Daily Rate Histogram in Scotland

Service Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Scotland region.

Service Management Hourly Rate Trend in Scotland

Service Management
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Management across the Scotland region over the 3 months to 22 August 2014.

Service Management Hourly Rate Histogram in Scotland

Service Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow -6 14 £241 -39.68% 5
Edinburgh -21 12 £445 +1.71% 3
Renfrewshire -16 8 £295 -21.74%
Aberdeen +5 1 - - 1
Stirling - 1 £500 -
Lanarkshire - - - -
West Lothian - - - -
Highlands - - - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 22 August 2014, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 67 (76.14%) ITIL
2 23 (26.14%) Service Delivery
2 23 (26.14%) ITSM
3 21 (23.86%) Finance
3 21 (23.86%) Windows
4 18 (20.45%) MS Office
4 18 (20.45%) SQL
5 17 (19.32%) Security Cleared
6 16 (18.18%) SQL Server
7 15 (17.05%) SC Cleared
8 14 (15.91%) HP
9 13 (14.77%) Middleware
10 12 (13.64%) Change Management
10 12 (13.64%) Performance Testing
11 11 (12.50%) Citrix
11 11 (12.50%) SAN
11 11 (12.50%) MS Excel
12 10 (11.36%) LAN
12 10 (11.36%) VMware
13 9 (10.23%) VMware ESX
13 9 (10.23%) Microsoft App-V
13 9 (10.23%) Firewall
13 9 (10.23%) Thin Client
13 9 (10.23%) DHCP
13 9 (10.23%) DNS
13 9 (10.23%) Fat Client
13 9 (10.23%) VMware Infrastructure
14 8 (9.09%) Release Management
14 8 (9.09%) Incident Management
14 8 (9.09%) Degree

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 22 August 2014, IT contractor jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.95%) IIS
2 6 (6.82%) IBM Notes
3 4 (4.55%) SharePoint
4 3 (3.41%) WebLogic
4 3 (3.41%) Oracle Application Server
5 2 (2.27%) TWiki
6 1 (1.14%) Blackberry Enterprise Server
6 1 (1.14%) SAS
Applications
1 18 (20.45%) MS Office
2 11 (12.50%) MS Excel
3 5 (5.68%) Acrobat
4 4 (4.55%) MS Visio
5 1 (1.14%) MS PowerPoint
5 1 (1.14%) Adobe Captivate
Business Applications
1 4 (4.55%) Remedy ITSM
2 1 (1.14%) Dynamics CRM
2 1 (1.14%) Dynamics AX
Communications & Networking
1 11 (12.50%) SAN
2 10 (11.36%) LAN
3 9 (10.23%) Firewall
3 9 (10.23%) DHCP
3 9 (10.23%) DNS
4 8 (9.09%) WAN
5 7 (7.95%) VPN
6 5 (5.68%) Cisco IOS
7 4 (4.55%) Network Security
8 3 (3.41%) Junos
9 2 (2.27%) Structured Cabling
9 2 (2.27%) Wireless
10 1 (1.14%) SMS
Database & Business Intelligence
1 16 (18.18%) SQL Server
2 6 (6.82%) Oracle Database
3 3 (3.41%) SQL Server 2008
3 3 (3.41%) InterSystems Cache
3 3 (3.41%) Oracle Database 11g
4 1 (1.14%) BusinessObjects Web Intelligence
4 1 (1.14%) QlikView
4 1 (1.14%) SQL Server Reporting Services
Development Applications
1 2 (2.27%) JIRA
2 1 (1.14%) MSI
General
1 21 (23.86%) Finance
2 2 (2.27%) Banking
3 1 (1.14%) Publishing
3 1 (1.14%) Front Office
3 1 (1.14%) Multimedia
Job Titles
1 24 (27.27%) Analyst
2 11 (12.50%) Service Manager
3 9 (10.23%) Support Analyst
4 8 (9.09%) Consultant
5 7 (7.95%) Services Delivery Manager
5 7 (7.95%) Service Analyst
5 7 (7.95%) Delivery Manager
6 6 (6.82%) Senior Analyst
7 5 (5.68%) Services Delivery Analyst
8 4 (4.55%) Incident Manager
8 4 (4.55%) Change Manager
8 4 (4.55%) Network Engineer
8 4 (4.55%) Author
8 4 (4.55%) Architect
8 4 (4.55%) Technical Author
9 3 (3.41%) Desktop Support
9 3 (3.41%) Project Manager
9 3 (3.41%) Test Manager
9 3 (3.41%) Release Manager
9 3 (3.41%) Business Analyst
Libraries, Frameworks & Software Standards
1 13 (14.77%) Middleware
2 4 (4.55%) Application Packaging
3 3 (3.41%) Web Services
3 3 (3.41%) CSS
3 3 (3.41%) .NET
4 1 (1.14%) STL
4 1 (1.14%) HTML
4 1 (1.14%) Flash
4 1 (1.14%) EDI
4 1 (1.14%) HTML5
Miscellaneous
1 9 (10.23%) Thin Client
1 9 (10.23%) Fat Client
2 8 (9.09%) Management Information System
3 4 (4.55%) CMDB
3 4 (4.55%) Open Source
4 3 (3.41%) Blackberry
4 3 (3.41%) Cryptography
4 3 (3.41%) Computer Science
5 2 (2.27%) Visualisation
5 2 (2.27%) NHS
6 1 (1.14%) LIMS
6 1 (1.14%) E-Learning
6 1 (1.14%) HACMP
6 1 (1.14%) iPad
6 1 (1.14%) CESG
6 1 (1.14%) Ergonomics
Operating Systems
1 21 (23.86%) Windows
2 6 (6.82%) Windows Server 2003
3 5 (5.68%) Windows XP
4 4 (4.55%) Solaris
4 4 (4.55%) AIX
4 4 (4.55%) UNIX
5 3 (3.41%) HPUX
5 3 (3.41%) Linux
5 3 (3.41%) Windows 7
5 3 (3.41%) Windows Server 2008
5 3 (3.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 67 (76.14%) ITIL
2 23 (26.14%) Service Delivery
2 23 (26.14%) ITSM
3 12 (13.64%) Change Management
3 12 (13.64%) Performance Testing
4 8 (9.09%) Release Management
4 8 (9.09%) Incident Management
4 8 (9.09%) Configuration Management
4 8 (9.09%) Project Management
5 7 (7.95%) Six Sigma
5 7 (7.95%) Change Control
6 6 (6.82%) Stakeholder Management
7 5 (5.68%) Risk Management
7 5 (5.68%) Time Management
8 4 (4.55%) Lean Six Sigma
8 4 (4.55%) ITIL V3
8 4 (4.55%) Disaster Recovery
9 3 (3.41%) SOA
9 3 (3.41%) Change Data Capture
9 3 (3.41%) DevOps
Programming Languages
1 18 (20.45%) SQL
2 1 (1.14%) VBScript
Qualifications
1 17 (19.32%) Security Cleared
2 15 (17.05%) SC Cleared
3 8 (9.09%) Degree
4 4 (4.55%) ITIL Certification
5 3 (3.41%) CCNP
5 3 (3.41%) Cisco Certification
5 3 (3.41%) Microsoft Certification
6 2 (2.27%) MCSA
6 2 (2.27%) MCP
7 1 (1.14%) CISM
7 1 (1.14%) PMP
7 1 (1.14%) IBM AIX Certification
7 1 (1.14%) PRINCE2 Certification
7 1 (1.14%) Citrix Certification
7 1 (1.14%) CISSP
7 1 (1.14%) MCSE
7 1 (1.14%) PRINCE2 Practitioner
7 1 (1.14%) MOS
Quality Assurance & Compliance
1 8 (9.09%) QA
2 1 (1.14%) SLA
2 1 (1.14%) JSP 440
System Software
1 9 (10.23%) VMware ESX
1 9 (10.23%) Microsoft App-V
1 9 (10.23%) VMware Infrastructure
2 4 (4.55%) Active Directory
3 3 (3.41%) RHEV
3 3 (3.41%) KVM
3 3 (3.41%) Oracle RAC
4 2 (2.27%) Hyper-V
5 1 (1.14%) VMware ESXi
5 1 (1.14%) GPFS
5 1 (1.14%) vSphere
Systems Management
1 4 (4.55%) SCCM
1 4 (4.55%) Tivoli
2 3 (3.41%) OpenView Configuration Management
2 3 (3.41%) HP Quality Center
2 3 (3.41%) HP Data Protector
Vendors
1 14 (15.91%) HP
2 11 (12.50%) Citrix
3 10 (11.36%) VMware
4 8 (9.09%) Microsoft
5 7 (7.95%) Oracle
6 6 (6.82%) Adobe
6 6 (6.82%) Lotus
6 6 (6.82%) AppSense
7 5 (5.68%) Cisco
8 4 (4.55%) Splunk
8 4 (4.55%) CheckPoint
8 4 (4.55%) Red Hat
8 4 (4.55%) Juniper
8 4 (4.55%) Remedy
8 4 (4.55%) McAfee
9 3 (3.41%) InterSystems
9 3 (3.41%) F5
9 3 (3.41%) Riverbed
9 3 (3.41%) TippingPoint
9 3 (3.41%) Crossbeam
Glasgow
Claremont Consulting Limited
Rate: £0.00 per annum
Posted: 9 days ago