The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Somerset region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 50 24 23
Rank change year-on-year
-26 -1
Contract jobs requiring a Support Analyst 1 7 8
As % of all contract IT jobs located in Somerset 0.28% 3.72% 4.91%
As % of the Job Titles category 0.30% 3.93% 5.03%
Number of daily rates quoted 0 4 2
Average daily rate
Keep up to 90%
of your Daily Rate
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- £225 £315
Average daily rate % change year-on-year
- -28.57%
UK excluding London average daily rate £200 £240 £215
% change year-on-year
-16.66% +11.62%
Number of hourly rates quoted 0 2 0
Average hourly rate - £12.29 -
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Job Titles Category
Somerset
Contract IT job ads with a match in the
Job Titles category
334 178 159
As % of all contract IT jobs located in Somerset 94.35% 94.68% 97.55%
Number of daily rates quoted 245 92 81
Average daily rate £325 £313 £350
Average daily rate % change year-on-year
+4.00% -10.71%
90% offered a daily rate of more than £280 £175 £230
10% offered a daily rate of more than £500 £423 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 14 15 14
Average hourly rate £35.00 £12.50 £23.85
Average hourly rate % change year-on-year
+180.00% -47.57%
90% offered a hourly rate of more than £20.00 £10.52 £9.43
10% offered a hourly rate of more than £36.00 £23.75 £27.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Analyst
South West

Support Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Somerset

Support Analyst
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Somerset region.

Support Analyst Daily Rate Trend in Somerset

Support Analyst
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Somerset region.

Support Analyst Hourly Rate Trend in Somerset

Support Analyst
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Somerset region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -6 1 - - 2
Street - - - -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 30 July 2014, IT contractor jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 7 (70.00%) MS Excel
1 7 (70.00%) Microsoft
2 6 (60.00%) Windows
2 6 (60.00%) MS Office
3 5 (50.00%) Active Directory
4 4 (40.00%) VSS/SourceSafe
4 4 (40.00%) Configuration Management
4 4 (40.00%) Project Management
4 4 (40.00%) Subversion
4 4 (40.00%) Systems Analysis
4 4 (40.00%) Software Testing
4 4 (40.00%) Incident Management
4 4 (40.00%) Degree
4 4 (40.00%) QMS
4 4 (40.00%) Change Control
5 3 (30.00%) SC Cleared
5 3 (30.00%) Security Cleared
5 3 (30.00%) Cisco
5 3 (30.00%) Finance
5 3 (30.00%) Citrix
5 3 (30.00%) Microsoft Certification
5 3 (30.00%) ITIL
5 3 (30.00%) MS Exchange
6 2 (20.00%) MCSE
6 2 (20.00%) Windows XP
6 2 (20.00%) ITIL Certification
6 2 (20.00%) Windows Server 2003
6 2 (20.00%) Internet
6 2 (20.00%) Citrix Certification
6 2 (20.00%) Clustering

Support Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 30 July 2014, IT contractor jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) MS Exchange
2 2 (20.00%) Exchange Server 2003
2 2 (20.00%) Exchange Server 2007
3 1 (10.00%) Blackberry Enterprise Server
3 1 (10.00%) Apache
3 1 (10.00%) IIS
Applications
1 7 (70.00%) MS Excel
2 6 (60.00%) MS Office
Business Applications
1 1 (10.00%) assyst
Communications & Networking
1 2 (20.00%) Internet
2 1 (10.00%) Nortel Meridian
Database & Business Intelligence
1 1 (10.00%) Relational Database
1 1 (10.00%) SQL Server
Development Applications
1 4 (40.00%) VSS/SourceSafe
1 4 (40.00%) Subversion
2 1 (10.00%) MSI
General
1 3 (30.00%) Finance
2 1 (10.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (10.00%) XML
Miscellaneous
1 2 (20.00%) Clustering
1 2 (20.00%) Video Conferencing
2 1 (10.00%) Blackberry
Operating Systems
1 6 (60.00%) Windows
2 2 (20.00%) Windows XP
2 2 (20.00%) Windows Server 2003
2 2 (20.00%) Windows 7
2 2 (20.00%) Windows Server 2008
2 2 (20.00%) Windows 2000 Server
Processes & Methodologies
1 4 (40.00%) Configuration Management
1 4 (40.00%) Project Management
1 4 (40.00%) Systems Analysis
1 4 (40.00%) Software Testing
1 4 (40.00%) Incident Management
1 4 (40.00%) QMS
1 4 (40.00%) Change Control
2 3 (30.00%) ITIL
3 1 (10.00%) Service Management
3 1 (10.00%) Service Delivery
3 1 (10.00%) ITSM
Programming Languages
1 1 (10.00%) SQL
1 1 (10.00%) T-SQL
Qualifications
1 4 (40.00%) Degree
2 3 (30.00%) SC Cleared
2 3 (30.00%) Security Cleared
2 3 (30.00%) Microsoft Certification
3 2 (20.00%) MCSE
3 2 (20.00%) ITIL Certification
3 2 (20.00%) Citrix Certification
3 2 (20.00%) MCITP
4 1 (10.00%) ITIL Foundation Certificate
4 1 (10.00%) MCP
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 5 (50.00%) Active Directory
2 1 (10.00%) VMware Infrastructure
2 1 (10.00%) Microsoft App-V
Systems Management
1 2 (20.00%) SCCM
1 2 (20.00%) SCOM
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) Cisco
2 3 (30.00%) Citrix
3 1 (10.00%) Altiris
3 1 (10.00%) VMware
3 1 (10.00%) Nortel
3 1 (10.00%) Oracle