The statistics below represent IT contracts advertised across the South West region that had Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Support Analyst
England / South West
Rank 97 126 126
Rank change year-on-year
+29 0
Contract jobs requiring a Support Analyst 38 20 19
As % of all contract IT jobs located in the South West 1.41% 0.67% 0.60%
As % of the Job Titles category 1.48% 0.69% 0.62%
Number of daily rates quoted 11 8 11
Median daily rate £213 £225 £275
Median daily rate % change year-on-year
-5.55% -18.18%
90% offered a daily rate of more than £150 £125 £200
10% offered a daily rate of more than £350 £330 £355
UK excluding London median daily rate £175 £238 £223
% change year-on-year
-26.31% +6.74%
Number of hourly rates quoted 6 5 2
Median hourly rate £13.25 £20.00 £18.00
Median hourly rate % change year-on-year
-33.75% +11.11%
90% offered a hourly rate of more than £11.00 £13.70 £12.40
10% offered a hourly rate of more than £15.25 £164.00 £23.60
UK excluding London median hourly rate £15.00 £15.00 £16.00
% change year-on-year
- -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2566 2881 3064
As % of all contract IT jobs located in the South West 95.07% 96.19% 95.99%
Number of daily rates quoted 1669 1911 1936
Median daily rate £385 £375 £380
Median daily rate % change year-on-year
+2.66% -1.31%
90% offered a daily rate of more than £220 £250 £250
10% offered a daily rate of more than £525 £500 £524
UK excluding London median daily rate £400 £378 £375
% change year-on-year
+5.96% +0.66%
Number of hourly rates quoted 173 167 161
Median hourly rate £38.50 £31.50 £28.50
Median hourly rate % change year-on-year
+22.22% +10.52%
90% offered a hourly rate of more than £12.50 £12.50 £10.50
10% offered a hourly rate of more than £50.00 £50.00 £44.50
UK excluding London median hourly rate £17.50 £18.00 £16.84
% change year-on-year
-2.77% +6.92%

Support Analyst
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South West region.

Support Analyst Daily Rate Trend in the South West

Support Analyst
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South West region over the 3 months to 23 February 2017.

Support Analyst Daily Rate Histogram in the South West

Support Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South West region.

Support Analyst Hourly Rate Trend in the South West

Support Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +12 13 £215 +4.87% 4
Bristol +14 11 £181 - 5
Devon +7 6 - - 1
Somerset 0 3 - - 2
Gloucestershire -8 2 £198 -12.22% 1
Dorset +4 1 £425 -
Support Analyst
England

Support Analyst Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 23 February 2017, Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring Support Analyst in the job title.

1 42 (58.33%) Windows
2 25 (34.72%) Active Directory
3 20 (27.78%) Microsoft
4 18 (25.00%) ITIL
5 17 (23.61%) Finance
6 14 (19.44%) Windows 7
7 13 (18.06%) Windows Server
8 12 (16.67%) SQL
9 11 (15.28%) Windows Server 2008
10 10 (13.89%) Security Cleared
10 10 (13.89%) Stakeholder Management
10 10 (13.89%) Oracle
10 10 (13.89%) MS Office
11 9 (12.50%) MS Exchange
11 9 (12.50%) Incident Management
12 8 (11.11%) VMware
12 8 (11.11%) Linux
12 8 (11.11%) MS Excel
12 8 (11.11%) SharePoint
12 8 (11.11%) Analytical Skills
12 8 (11.11%) Oracle Database
13 7 (9.72%) Exchange Server 2010
13 7 (9.72%) Migration
14 6 (8.33%) CMDB
14 6 (8.33%) AIX
14 6 (8.33%) SQL Server
14 6 (8.33%) Red Hat
14 6 (8.33%) SCCM
14 6 (8.33%) Office 365
15 5 (6.94%) Red Hat Enterprise Linux

Support Analyst Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (12.50%) MS Exchange
2 8 (11.11%) SharePoint
3 7 (9.72%) Exchange Server 2010
4 5 (6.94%) GlassFish
4 5 (6.94%) IIS
4 5 (6.94%) WebSphere
5 4 (5.56%) Skype for Business
6 2 (2.78%) Exchange Server 2007
7 1 (1.39%) CMS
7 1 (1.39%) WebLogic
Applications
1 10 (13.89%) MS Office
2 8 (11.11%) MS Excel
3 4 (5.56%) MS PowerPoint
4 3 (4.17%) MS Project
Cloud Services
1 6 (8.33%) Office 365
2 2 (2.78%) Microsoft Azure
Communications & Networking
1 5 (6.94%) Kerberos
2 2 (2.78%) DNS
2 2 (2.78%) VoIP
3 1 (1.39%) DHCP
3 1 (1.39%) Firewall
3 1 (1.39%) Internet
3 1 (1.39%) LAN
3 1 (1.39%) PuTTY
3 1 (1.39%) Skype
3 1 (1.39%) TCP/IP
3 1 (1.39%) VPN
3 1 (1.39%) WinSCP
Database & Business Intelligence
1 8 (11.11%) Oracle Database
2 6 (8.33%) SQL Server
3 3 (4.17%) Relational Database
4 1 (1.39%) Amazon Redshift
4 1 (1.39%) Oracle BI EE
4 1 (1.39%) Oracle ODI
Development Applications
1 5 (6.94%) Ant
1 5 (6.94%) Subversion
2 1 (1.39%) JIRA
2 1 (1.39%) SQL Server Management Studio (SSMS)
General
1 17 (23.61%) Finance
2 4 (5.56%) Telecoms
3 2 (2.78%) Retail
4 1 (1.39%) Banking
Libraries, Frameworks & Software Standards
1 1 (1.39%) JFC
Miscellaneous
1 8 (11.11%) Analytical Skills
2 6 (8.33%) CMDB
3 4 (5.56%) Computer Science
4 2 (2.78%) AS400
4 2 (2.78%) Blackberry
4 2 (2.78%) Data Centre
4 2 (2.78%) Fat Client
4 2 (2.78%) Thin Client
5 1 (1.39%) Enterprise Software
5 1 (1.39%) EPoS
Operating Systems
1 42 (58.33%) Windows
2 14 (19.44%) Windows 7
3 13 (18.06%) Windows Server
4 11 (15.28%) Windows Server 2008
5 8 (11.11%) Linux
6 6 (8.33%) AIX
7 5 (6.94%) Red Hat Enterprise Linux
8 4 (5.56%) Unix
9 3 (4.17%) Android
9 3 (4.17%) Apple iOS
9 3 (4.17%) Windows Server 2012
10 2 (2.78%) CentOS
10 2 (2.78%) Solaris
10 2 (2.78%) Ubuntu
11 1 (1.39%) Windows 10
11 1 (1.39%) Windows XP
Processes & Methodologies
1 18 (25.00%) ITIL
2 10 (13.89%) Stakeholder Management
3 9 (12.50%) Incident Management
4 7 (9.72%) Migration
5 4 (5.56%) Change Control
5 4 (5.56%) Facilities Management
5 4 (5.56%) PRINCE2
5 4 (5.56%) Software Testing
5 4 (5.56%) System Testing
6 3 (4.17%) Information Security
6 3 (4.17%) Information Security Management
6 3 (4.17%) ISMS
6 3 (4.17%) PRINCE
6 3 (4.17%) Project Management
6 3 (4.17%) Security Management
6 3 (4.17%) Systems Analysis
7 2 (2.78%) Agile Software Development
7 2 (2.78%) Change Management
7 2 (2.78%) Disaster Recovery
7 2 (2.78%) Service Delivery
Programming Languages
1 12 (16.67%) SQL
2 5 (6.94%) Perl
2 5 (6.94%) PowerShell
2 5 (6.94%) VBScript
3 2 (2.78%) Bash Shell
3 2 (2.78%) Java
3 2 (2.78%) PL/SQL
3 2 (2.78%) Shell Script
Qualifications
1 10 (13.89%) Security Cleared
2 4 (5.56%) DV Cleared
2 4 (5.56%) SC Cleared
3 2 (2.78%) MCP
4 1 (1.39%) AAT
4 1 (1.39%) Degree
4 1 (1.39%) MCITP
Quality Assurance & Compliance
1 3 (4.17%) ISO/IEC 27001
2 1 (1.39%) SLA
System Software
1 25 (34.72%) Active Directory
2 3 (4.17%) VMware Infrastructure
3 2 (2.78%) Virtual Machines
4 1 (1.39%) BitLocker
4 1 (1.39%) Microsoft App-V
4 1 (1.39%) Virtual Desktop
4 1 (1.39%) VMware ESX
4 1 (1.39%) XenApp
4 1 (1.39%) XenDesktop
Systems Management
1 6 (8.33%) SCCM
2 3 (4.17%) WSUS
3 2 (2.78%) Control-M
4 1 (1.39%) Symantec Endpoint Protection
Vendors
1 20 (27.78%) Microsoft
2 10 (13.89%) Oracle
3 8 (11.11%) VMware
4 6 (8.33%) Red Hat
5 5 (6.94%) IBM
6 4 (5.56%) Cisco
6 4 (5.56%) Citrix
7 2 (2.78%) CA
7 2 (2.78%) CheckPoint
7 2 (2.78%) CommVault
7 2 (2.78%) Intel Security
7 2 (2.78%) Mitel
7 2 (2.78%) SAP
8 1 (1.39%) AppSense
8 1 (1.39%) Becrypt
8 1 (1.39%) Snow
8 1 (1.39%) Sophos
8 1 (1.39%) Sun
8 1 (1.39%) Symantec
8 1 (1.39%) Wyse