The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 114 91 76
Rank change year-on-year
-23 -15
Contract jobs requiring a Support Analyst 30 29 51
As % of all contract IT jobs located in the South West 0.96% 1.17% 2.02%
As % of the Job Titles category 1.02% 1.27% 2.16%
Number of daily rates quoted 13 15 23
Average daily rate
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£250 £213 £293
Average daily rate % change year-on-year
+17.64% -27.47%
90% offered a daily rate of more than £122 £159 £90
10% offered a daily rate of more than £349 £295 £320
UK excluding London average daily rate £200 £206 £213
% change year-on-year
-3.03% -2.94%
Number of hourly rates quoted 9 9 11
Average hourly rate £24.00 £21.50 £13.75
Average hourly rate % change year-on-year
+11.62% +56.36%
90% offered a hourly rate of more than £12.83 £13.80 £13.50
10% offered a hourly rate of more than £27.80 £33.00 £20.00
UK excluding London average hourly rate £16.00 £16.00 £13.50
% change year-on-year
- +18.51%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2943 2287 2359
As % of all contract IT jobs located in the South West 94.00% 92.29% 93.65%
Number of daily rates quoted 1907 1410 1395
Average daily rate £381 £350 £343
Average daily rate % change year-on-year
+8.75% +2.18%
90% offered a daily rate of more than £245 £225 £225
10% offered a daily rate of more than £530 £476 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 172 167 200
Average hourly rate £25.00 £20.00 £17.00
Average hourly rate % change year-on-year
+25.00% +17.64%
90% offered a hourly rate of more than £11.00 £12.00 £10.00
10% offered a hourly rate of more than £44.50 £35.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South West region.

Support Analyst Daily Rate Trend in the South West

Support Analyst
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South West region over the 3 months to 26 January 2015.

Support Analyst Daily Rate Histogram in the South West

Support Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South West region.

Support Analyst Hourly Rate Trend in the South West

Support Analyst
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the South West region over the 3 months to 26 January 2015.

Support Analyst Hourly Rate Histogram in the South West

Support Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol -3 7 £268 +59.70% 13
Somerset -3 6 £250 +66.66%
Dorset - 6 £169 - 5
Wiltshire -9 5 £355 +36.53% 2
Devon -4 4 - - 3
Gloucestershire -27 1 - - 1
Cornwall - - - - 1
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 26 January 2015, IT contractor jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 48 (64.00%) Windows
2 27 (36.00%) Active Directory
3 26 (34.67%) Microsoft
4 20 (26.67%) Windows Server 2008
5 18 (24.00%) SQL
5 18 (24.00%) ITIL
6 16 (21.33%) SQL Server
6 16 (21.33%) Windows 7
7 14 (18.67%) MS Office
7 14 (18.67%) LAN
8 13 (17.33%) WAN
9 12 (16.00%) MS Exchange
9 12 (16.00%) Windows Server 2003
9 12 (16.00%) Finance
10 11 (14.67%) Citrix
10 11 (14.67%) Windows XP
11 10 (13.33%) SCCM
12 9 (12.00%) VMware
12 9 (12.00%) SharePoint
12 9 (12.00%) MS Excel
13 8 (10.67%) VPN
13 8 (10.67%) Firewall
13 8 (10.67%) Exchange Server 2007
13 8 (10.67%) VMware Infrastructure
13 8 (10.67%) SQL Server 2005
14 7 (9.33%) Linux
15 6 (8.00%) Oracle
15 6 (8.00%) Siebel
15 6 (8.00%) Clustering
15 6 (8.00%) SCOM

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 26 January 2015, IT contractor jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.00%) MS Exchange
2 9 (12.00%) SharePoint
3 8 (10.67%) Exchange Server 2007
4 5 (6.67%) IIS
5 3 (4.00%) Apache
5 3 (4.00%) Blackberry Enterprise Server
5 3 (4.00%) Exchange Server 2003
6 2 (2.67%) IBM Notes
7 1 (1.33%) Lotus Domino
7 1 (1.33%) Exchange Server 2010
Applications
1 14 (18.67%) MS Office
2 9 (12.00%) MS Excel
3 2 (2.67%) MS Project
4 1 (1.33%) MS Visio
Business Applications
1 2 (2.67%) SAP Oil and Gas
2 1 (1.33%) Dynamics GP
2 1 (1.33%) BASE24
Cloud Services
1 1 (1.33%) Office 365
Communications & Networking
1 14 (18.67%) LAN
2 13 (17.33%) WAN
3 8 (10.67%) VPN
3 8 (10.67%) Firewall
4 5 (6.67%) DHCP
5 4 (5.33%) DNS
6 3 (4.00%) TCP/IP
7 2 (2.67%) VoIP
8 1 (1.33%) Wi-Fi
8 1 (1.33%) Wireless
8 1 (1.33%) Cisco Nexus
8 1 (1.33%) MPLS
8 1 (1.33%) OSPF
8 1 (1.33%) Telnet
8 1 (1.33%) FTP
8 1 (1.33%) SNMP
Database & Business Intelligence
1 16 (21.33%) SQL Server
2 8 (10.67%) SQL Server 2005
3 5 (6.67%) Siebel EIM
3 5 (6.67%) Oracle Database
4 3 (4.00%) MySQL
5 2 (2.67%) SQL Server 2008
6 1 (1.33%) SQL Server Integration Services
6 1 (1.33%) SQL Server Reporting Services
6 1 (1.33%) NonStop SQL
6 1 (1.33%) Crystal Reports
6 1 (1.33%) DTS
Development Applications
1 1 (1.33%) Dreamweaver
General
1 12 (16.00%) Finance
2 3 (4.00%) Military
3 2 (2.67%) Banking
3 2 (2.67%) Marketing
3 2 (2.67%) Electronics
3 2 (2.67%) Telecoms
3 2 (2.67%) Law
3 2 (2.67%) Legal
3 2 (2.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.33%) .NET
Miscellaneous
1 6 (8.00%) Clustering
1 6 (8.00%) Analytical Skills
2 5 (6.67%) Blackberry
3 2 (2.67%) DTV
3 2 (2.67%) NHS
3 2 (2.67%) iPhone
3 2 (2.67%) iPad
4 1 (1.33%) Tandem
4 1 (1.33%) Freedom of Information
Operating Systems
1 48 (64.00%) Windows
2 20 (26.67%) Windows Server 2008
3 16 (21.33%) Windows 7
4 12 (16.00%) Windows Server 2003
5 11 (14.67%) Windows XP
6 7 (9.33%) Linux
7 4 (5.33%) Windows 8
8 3 (4.00%) Windows Server 2012
8 3 (4.00%) Apple iOS
8 3 (4.00%) Windows 2000 Server
9 2 (2.67%) UNIX
9 2 (2.67%) Mac OS X
10 1 (1.33%) Mac OS
Processes & Methodologies
1 18 (24.00%) ITIL
2 4 (5.33%) CRM
2 4 (5.33%) Business Intelligence
3 3 (4.00%) Network Management
4 2 (2.67%) Digital Marketing
4 2 (2.67%) Programme Management
5 1 (1.33%) Agile Software Development
5 1 (1.33%) Project Planning
5 1 (1.33%) Resource Management
5 1 (1.33%) Service Delivery
5 1 (1.33%) Workflow
5 1 (1.33%) SAP Implementation
5 1 (1.33%) Performance Management
5 1 (1.33%) SAP Security
Programming Languages
1 18 (24.00%) SQL
2 4 (5.33%) PL/SQL
3 2 (2.67%) Java
4 1 (1.33%) Perl
4 1 (1.33%) T-SQL
4 1 (1.33%) VB
Qualifications
1 5 (6.67%) SC Cleared
1 5 (6.67%) Security Cleared
2 3 (4.00%) MCSE
2 3 (4.00%) Cisco Certification
2 3 (4.00%) Microsoft Certification
2 3 (4.00%) Siebel Certification
3 2 (2.67%) Degree
4 1 (1.33%) ITIL Certification
4 1 (1.33%) MCITP
4 1 (1.33%) CCIE
4 1 (1.33%) CCNP
4 1 (1.33%) Citrix Certification
4 1 (1.33%) CISSP
Quality Assurance & Compliance
1 3 (4.00%) SLA
2 1 (1.33%) QA
System Software
1 27 (36.00%) Active Directory
2 8 (10.67%) VMware Infrastructure
3 4 (5.33%) Hyper-V
4 2 (2.67%) XenApp
4 2 (2.67%) VMware ESX
Systems Management
1 10 (13.33%) SCCM
2 6 (8.00%) SCOM
3 4 (5.33%) WSUS
4 2 (2.67%) Tivoli
5 1 (1.33%) Tivoli Monitoring
Vendors
1 26 (34.67%) Microsoft
2 11 (14.67%) Citrix
3 9 (12.00%) VMware
4 6 (8.00%) Oracle
4 6 (8.00%) Siebel
5 4 (5.33%) Cisco
5 4 (5.33%) SAP
6 3 (4.00%) IBM
7 2 (2.67%) Lotus
8 1 (1.33%) Sage
8 1 (1.33%) TOWER Software
8 1 (1.33%) AppSense
8 1 (1.33%) LANDesk
8 1 (1.33%) ServiceNow
8 1 (1.33%) Business Objects
8 1 (1.33%) Avaya
8 1 (1.33%) Novell
8 1 (1.33%) Adobe
8 1 (1.33%) HP
South West England
Computer Futures
Rate: £250 - £350 per day + competitive
Posted: 11 days ago