The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 114 97 81
Rank change year-on-year
-17 -16
Contract jobs requiring a Support Analyst 28 38 43
As % of all contract IT jobs located in the South West 0.89% 1.30% 1.79%
As % of the Job Titles category 0.95% 1.41% 1.90%
Number of daily rates quoted 19 8 21
Average daily rate
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£275 £250 £310
Average daily rate % change year-on-year
+10.00% -19.35%
90% offered a daily rate of more than £108 £157 £150
10% offered a daily rate of more than £440 £325 £325
UK excluding London average daily rate £220 £223 £250
% change year-on-year
-1.23% -10.90%
Number of hourly rates quoted 2 9 8
Average hourly rate £12.00 £14.00 £15.00
Average hourly rate % change year-on-year
-14.28% -6.66%
90% offered a hourly rate of more than £11.20 £10.70 £14.20
10% offered a hourly rate of more than £12.80 £40.50 £15.73
UK excluding London average hourly rate £14.19 £15.50 £14.00
% change year-on-year
-8.46% +10.71%
Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2942 2698 2267
As % of all contract IT jobs located in the South West 93.63% 92.43% 94.50%
Number of daily rates quoted 1844 1599 1373
Average daily rate £375 £350 £338
Average daily rate % change year-on-year
+7.14% +3.70%
90% offered a daily rate of more than £230 £235 £238
10% offered a daily rate of more than £513 £490 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 147 157 160
Average hourly rate £20.12 £17.00 £15.20
Average hourly rate % change year-on-year
+18.36% +11.84%
90% offered a hourly rate of more than £10.07 £11.00 £10.00
10% offered a hourly rate of more than £44.22 £45.00 £40.00
UK excluding London average hourly rate £16.83 £17.00 £17.15
% change year-on-year
-1.02% -0.87%

Support Analyst
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in the South West

Support Analyst
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the South West region.

Support Analyst Daily Rate Trend in the South West

Support Analyst
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the South West region over the 3 months to 30 March 2015.

Support Analyst Daily Rate Histogram in the South West

Support Analyst
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the South West region.

Support Analyst Hourly Rate Trend in the South West

Support Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the South West region over the 3 months to 30 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -4 10 £275 - 5
Somerset -2 7 £325 - 3
Bristol +3 3 £300 +33.33% 6
Dorset +2 3 £500 - 4
Cornwall - 3 £105 - 3
Gloucestershire -17 2 - - 5
Devon - - - -
Support Analyst
England

Support Analyst
Top 30 Related IT Skills in the South West

For the 6 months to 30 March 2015, IT contractor jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 42 (60.87%) Windows
2 26 (37.68%) Active Directory
3 23 (33.33%) Microsoft
4 18 (26.09%) Windows Server 2008
5 17 (24.64%) LAN
6 16 (23.19%) WAN
7 14 (20.29%) MS Exchange
7 14 (20.29%) SQL
7 14 (20.29%) SQL Server
7 14 (20.29%) Windows 7
8 13 (18.84%) MS Office
8 13 (18.84%) ITIL
9 11 (15.94%) Firewall
9 11 (15.94%) SharePoint
9 11 (15.94%) Windows XP
9 11 (15.94%) Windows Server 2003
10 10 (14.49%) SCCM
11 9 (13.04%) Citrix
11 9 (13.04%) MS Excel
12 8 (11.59%) SQL Server 2005
12 8 (11.59%) VMware
13 7 (10.14%) VMware Infrastructure
13 7 (10.14%) Finance
13 7 (10.14%) Cisco
14 6 (8.70%) Oracle
14 6 (8.70%) SCOM
14 6 (8.70%) Exchange Server 2007
15 5 (7.25%) SolarWinds
15 5 (7.25%) Network Monitoring
15 5 (7.25%) IIS

Support Analyst
Top Related IT Skills in the South West by Category

For the 6 months to 30 March 2015, IT contractor jobs across the South West region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.29%) MS Exchange
2 11 (15.94%) SharePoint
3 6 (8.70%) Exchange Server 2007
4 5 (7.25%) IIS
5 3 (4.35%) Apache
5 3 (4.35%) Blackberry Enterprise Server
6 1 (1.45%) Oracle Workflow
6 1 (1.45%) Exchange Server 2003
6 1 (1.45%) IBM Notes
6 1 (1.45%) Drupal
6 1 (1.45%) Office Communications Server
6 1 (1.45%) Liferay
6 1 (1.45%) SharePoint 2010
6 1 (1.45%) Lync
Applications
1 13 (18.84%) MS Office
2 9 (13.04%) MS Excel
3 1 (1.45%) MS Visio
3 1 (1.45%) InfoPath
3 1 (1.45%) MS Project
Business Applications
1 2 (2.90%) Oracle EBS
2 1 (1.45%) BASE24
2 1 (1.45%) SAP Oil and Gas
Cloud Services
1 4 (5.80%) Office 365
Communications & Networking
1 17 (24.64%) LAN
2 16 (23.19%) WAN
3 11 (15.94%) Firewall
4 5 (7.25%) VPN
4 5 (7.25%) Wireless
4 5 (7.25%) VLAN
5 4 (5.80%) DNS
5 4 (5.80%) DHCP
6 3 (4.35%) VoIP
7 2 (2.90%) TCP/IP
8 1 (1.45%) Wi-Fi
Database & Business Intelligence
1 14 (20.29%) SQL Server
2 8 (11.59%) SQL Server 2005
3 3 (4.35%) MySQL
3 3 (4.35%) Oracle Database
4 2 (2.90%) SQL Server 2008
4 2 (2.90%) Siebel EIM
5 1 (1.45%) Essbase
5 1 (1.45%) SQL Server Reporting Services
5 1 (1.45%) NonStop SQL
5 1 (1.45%) SQL Server Integration Services
5 1 (1.45%) Crystal Reports
5 1 (1.45%) DTS
5 1 (1.45%) Relational Database
Development Applications
1 1 (1.45%) Dreamweaver
General
1 7 (10.14%) Finance
2 4 (5.80%) Telecoms
3 2 (2.90%) Banking
4 1 (1.45%) Retail
4 1 (1.45%) Marketing
4 1 (1.45%) Electronics
4 1 (1.45%) Law
4 1 (1.45%) Legal
4 1 (1.45%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.45%) .NET
1 1 (1.45%) Application Packaging
Miscellaneous
1 5 (7.25%) Clustering
2 4 (5.80%) Blackberry
2 4 (5.80%) Analytical Skills
3 2 (2.90%) NHS
4 1 (1.45%) DTV
4 1 (1.45%) Tandem
4 1 (1.45%) Freedom of Information
4 1 (1.45%) FMCG
4 1 (1.45%) iPhone
4 1 (1.45%) Open Source
4 1 (1.45%) iPad
Operating Systems
1 42 (60.87%) Windows
2 18 (26.09%) Windows Server 2008
3 14 (20.29%) Windows 7
4 11 (15.94%) Windows XP
4 11 (15.94%) Windows Server 2003
5 5 (7.25%) Linux
6 4 (5.80%) Windows 8
7 3 (4.35%) Windows Server 2012
8 2 (2.90%) Windows 2000 Server
9 1 (1.45%) Windows 2000
9 1 (1.45%) UNIX
Processes & Methodologies
1 13 (18.84%) ITIL
2 5 (7.25%) Network Load Balancing
2 5 (7.25%) Network Monitoring
3 3 (4.35%) Business Intelligence
4 2 (2.90%) CRM
4 2 (2.90%) Network Management
5 1 (1.45%) Continuous Improvement
5 1 (1.45%) ERP
5 1 (1.45%) Workflow
5 1 (1.45%) Programme Management
5 1 (1.45%) Digital Marketing
5 1 (1.45%) User Acceptance Testing
5 1 (1.45%) Performance Management
Programming Languages
1 14 (20.29%) SQL
2 2 (2.90%) Java
3 1 (1.45%) PL/SQL
3 1 (1.45%) T-SQL
Qualifications
1 3 (4.35%) MCSE
1 3 (4.35%) Microsoft Certification
2 2 (2.90%) Cisco Certification
Quality Assurance & Compliance
1 4 (5.80%) SLA
2 1 (1.45%) QA
System Software
1 26 (37.68%) Active Directory
2 7 (10.14%) VMware Infrastructure
3 3 (4.35%) Hyper-V
4 2 (2.90%) XenApp
4 2 (2.90%) VMware ESX
5 1 (1.45%) ISA Server
5 1 (1.45%) Forefront TMG
Systems Management
1 10 (14.49%) SCCM
2 6 (8.70%) SCOM
3 5 (7.25%) WSUS
Vendors
1 23 (33.33%) Microsoft
2 9 (13.04%) Citrix
3 8 (11.59%) VMware
4 7 (10.14%) Cisco
5 6 (8.70%) Oracle
6 5 (7.25%) SolarWinds
6 5 (7.25%) Juniper
6 5 (7.25%) CheckPoint
7 4 (5.80%) SAP
8 3 (4.35%) Remedy
8 3 (4.35%) Siebel
9 2 (2.90%) IBM
10 1 (1.45%) Adobe
10 1 (1.45%) HP
10 1 (1.45%) Cognos
10 1 (1.45%) Business Objects
10 1 (1.45%) Novell
10 1 (1.45%) Lotus
10 1 (1.45%) Avaya
10 1 (1.45%) ServiceNow
Falmouth, Cornwall
TEKsystems
Rate: £90 - £100 per day
Posted: 5 days ago
Bristol, Avon
Randstad Technologies
Rate: £350 - £400 per day
Posted: 5 days ago
Dorset
Computer Futures
Rate: £400 - £500 per day + competitive
Posted: 24 days ago