The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 51 35 53
Rank change year-on-year
-16 +18
Permanent jobs requiring a Support Analyst 14 33 21
As % of all permanent IT jobs located in Somerset 2.79% 5.76% 3.15%
As % of the Job Titles category 2.95% 6.08% 3.25%
Number of salaries quoted 14 27 19
Average salary £22,000 £30,000 £26,500
Average salary % change year-on-year
-26.66% +13.20%
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
475 543 646
As % of all permanent IT jobs located in Somerset 94.62% 94.76% 97.00%
Number of salaries quoted 418 460 597
Average salary £35,000 £35,000 £34,500
Average salary % change year-on-year
- +1.44%
90% offered a salary of more than £23,000 £23,000 £22,500
10% offered a salary of more than £47,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Somerset region.

Support Analyst Salary Trend in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -16 9 £20,000 -33.33% 1
Taunton +5 1 £23,000 - 1
Clevedon - 1 £26,500 - 1
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 27 March 2015, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 13 (40.63%) MS Office
1 13 (40.63%) Windows
2 11 (34.38%) ITIL
3 10 (31.25%) SQL
4 9 (28.13%) Microsoft
5 7 (21.88%) Active Directory
5 7 (21.88%) ITIL Certification
6 5 (15.63%) Finance
6 5 (15.63%) MS Excel
6 5 (15.63%) MS Exchange
6 5 (15.63%) SLA
6 5 (15.63%) SQL Server
6 5 (15.63%) Windows 7
7 4 (12.50%) Mathematics
7 4 (12.50%) Degree
8 3 (9.38%) MCP
8 3 (9.38%) MCSE
8 3 (9.38%) ISO 9001
8 3 (9.38%) Microsoft Certification
8 3 (9.38%) Network Monitoring
9 2 (6.25%) Relational Database
9 2 (6.25%) Line Management
9 2 (6.25%) XML
9 2 (6.25%) SharePoint
9 2 (6.25%) Windows XP
9 2 (6.25%) IIS
9 2 (6.25%) T-SQL
9 2 (6.25%) Telecoms
9 2 (6.25%) SQL Server Reporting Services
9 2 (6.25%) Windows Vista

Support Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 27 March 2015, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) MS Exchange
2 2 (6.25%) SharePoint
2 2 (6.25%) IIS
3 1 (3.13%) Apache
Applications
1 13 (40.63%) MS Office
2 5 (15.63%) MS Excel
Business Applications
1 1 (3.13%) Dynamics AX
1 1 (3.13%) Sage 1000
Communications & Networking
1 1 (3.13%) VoIP
1 1 (3.13%) DNS
Database & Business Intelligence
1 5 (15.63%) SQL Server
2 2 (6.25%) SQL Server Reporting Services
2 2 (6.25%) SQL Server Integration Services
2 2 (6.25%) Relational Database
3 1 (3.13%) MySQL
3 1 (3.13%) SQL Server Analysis Services
Development Applications
1 1 (3.13%) Visual Studio
General
1 5 (15.63%) Finance
2 2 (6.25%) Marketing
2 2 (6.25%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (6.25%) XML
2 1 (3.13%) HTML
Miscellaneous
1 4 (12.50%) Mathematics
2 1 (3.13%) Analytical Skills
Operating Systems
1 13 (40.63%) Windows
2 5 (15.63%) Windows 7
3 2 (6.25%) Windows Vista
3 2 (6.25%) Windows XP
4 1 (3.13%) Windows Server 2003
4 1 (3.13%) Linux
4 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 11 (34.38%) ITIL
2 3 (9.38%) Network Monitoring
3 2 (6.25%) Line Management
3 2 (6.25%) Incident Management
3 2 (6.25%) Service Management
3 2 (6.25%) Service Delivery
4 1 (3.13%) Disaster Recovery
4 1 (3.13%) Migration
4 1 (3.13%) Customer Engagement
4 1 (3.13%) Business Intelligence
Programming Languages
1 10 (31.25%) SQL
2 2 (6.25%) T-SQL
3 1 (3.13%) PL/SQL
Qualifications
1 7 (21.88%) ITIL Certification
2 4 (12.50%) Degree
3 3 (9.38%) MCP
3 3 (9.38%) MCSE
3 3 (9.38%) Microsoft Certification
Quality Assurance & Compliance
1 5 (15.63%) SLA
2 3 (9.38%) ISO 9001
System Software
1 7 (21.88%) Active Directory
2 1 (3.13%) VMware Infrastructure
2 1 (3.13%) vSphere
Systems Management
1 1 (3.13%) WSUS
1 1 (3.13%) SCCM
Vendors
1 9 (28.13%) Microsoft
2 2 (6.25%) VMware
3 1 (3.13%) Oracle
3 1 (3.13%) Adobe
3 1 (3.13%) Red Hat
3 1 (3.13%) Sage
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