The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 40 49 48
Rank change year-on-year
+9 -1
Permanent jobs requiring a Support Analyst 35 30 15
As % of all permanent IT jobs located in Somerset 4.93% 4.44% 2.85%
As % of the Job Titles category 5.27% 4.66% 2.95%
Number of salaries quoted 35 29 15
Average salary £21,500 £20,000 £26,500
Average salary % change year-on-year
+7.50% -24.52%
90% offered a salary of more than £16,900 £16,500 £21,300
10% offered a salary of more than £27,500 £28,500 £35,300
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
664 644 508
As % of all permanent IT jobs located in Somerset 93.52% 95.27% 96.39%
Number of salaries quoted 571 570 482
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £21,000 £20,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Somerset region.

Support Analyst Salary Trend in Somerset

Support Analyst
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Support Analyst across the Somerset region over the 3 months to 21 November 2014.

Support Analyst Salary Histogram in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +2 31 £21,500 +7.50%
Taunton +9 1 £31,000 +16.98% 1
Clevedon - 1 £23,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 21 November 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 42 (46.15%) SQL
2 38 (41.76%) Windows
3 33 (36.26%) MS Excel
4 32 (35.16%) SQL Server
4 32 (35.16%) ITIL
5 29 (31.87%) VMware
6 28 (30.77%) Microsoft
7 27 (29.67%) SLA
7 27 (29.67%) Analytical Skills
8 26 (28.57%) Finance
8 26 (28.57%) Service Delivery
9 23 (25.27%) Relational Database
10 22 (24.18%) Line Management
11 20 (21.98%) Degree
12 17 (18.68%) MS Exchange
12 17 (18.68%) XML
12 17 (18.68%) Mathematics
13 16 (17.58%) T-SQL
14 15 (16.48%) Disaster Recovery
15 14 (15.38%) VMware Infrastructure
15 14 (15.38%) IIS
16 13 (14.29%) Linux
16 13 (14.29%) MySQL
16 13 (14.29%) Apache
16 13 (14.29%) ITIL Certification
16 13 (14.29%) WSUS
16 13 (14.29%) SCCM
17 9 (9.89%) Active Directory
18 7 (7.69%) Windows 7
19 5 (5.49%) Microsoft Certification

Support Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 21 November 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (18.68%) MS Exchange
2 14 (15.38%) IIS
3 13 (14.29%) Apache
4 1 (1.10%) SharePoint
4 1 (1.10%) Oracle Workflow
4 1 (1.10%) Exchange Server 2007
4 1 (1.10%) Exchange Server 2010
Applications
1 33 (36.26%) MS Excel
2 5 (5.49%) MS Office
Communications & Networking
1 1 (1.10%) LAN
1 1 (1.10%) VoIP
1 1 (1.10%) Intranet
1 1 (1.10%) Firewall
Database & Business Intelligence
1 32 (35.16%) SQL Server
2 23 (25.27%) Relational Database
3 13 (14.29%) MySQL
4 1 (1.10%) SQL Server Reporting Services
4 1 (1.10%) SQL Server Integration Services
General
1 26 (28.57%) Finance
2 4 (4.40%) Publishing
3 1 (1.10%) Back Office
3 1 (1.10%) Law
3 1 (1.10%) Advertising
Libraries, Frameworks & Software Standards
1 17 (18.68%) XML
2 1 (1.10%) HTML
2 1 (1.10%) .NET
Miscellaneous
1 27 (29.67%) Analytical Skills
2 17 (18.68%) Mathematics
3 1 (1.10%) Video Conferencing
3 1 (1.10%) E-Learning
Operating Systems
1 38 (41.76%) Windows
2 13 (14.29%) Linux
3 7 (7.69%) Windows 7
4 2 (2.20%) Windows Server 2003
4 2 (2.20%) Windows Server 2008
5 1 (1.10%) Windows XP
5 1 (1.10%) Windows 8
5 1 (1.10%) Windows Server 2012
Processes & Methodologies
1 32 (35.16%) ITIL
2 26 (28.57%) Service Delivery
3 22 (24.18%) Line Management
4 15 (16.48%) Disaster Recovery
5 3 (3.30%) Network Monitoring
5 3 (3.30%) Asset Management
6 2 (2.20%) Incident Management
6 2 (2.20%) ITIL V3
6 2 (2.20%) Continuous Improvement
6 2 (2.20%) Project Management
7 1 (1.10%) Service Management
7 1 (1.10%) ERP
7 1 (1.10%) Configuration Management
7 1 (1.10%) ITSM
7 1 (1.10%) Workflow
7 1 (1.10%) Root Cause Analysis
7 1 (1.10%) Mentoring
Programming Languages
1 42 (46.15%) SQL
2 16 (17.58%) T-SQL
3 2 (2.20%) C
4 1 (1.10%) C#
4 1 (1.10%) JavaScript
Qualifications
1 20 (21.98%) Degree
2 13 (14.29%) ITIL Certification
3 5 (5.49%) Microsoft Certification
3 5 (5.49%) MCP
3 5 (5.49%) MCSE
4 2 (2.20%) MCSA
4 2 (2.20%) CCNA
4 2 (2.20%) Cisco Certification
4 2 (2.20%) HND
Quality Assurance & Compliance
1 27 (29.67%) SLA
2 2 (2.20%) ISO/IEC 27001
2 2 (2.20%) ISO 9001
System Software
1 14 (15.38%) VMware Infrastructure
2 9 (9.89%) Active Directory
Systems Management
1 13 (14.29%) WSUS
1 13 (14.29%) SCCM
Vendors
1 29 (31.87%) VMware
2 28 (30.77%) Microsoft
3 1 (1.10%) Sage
3 1 (1.10%) Oracle
Somerset
Tank Recruitment
Salary: £18 - £22 per annum
Posted: 14 hours ago
Cheddar
Blue Town Online
Salary: £18k - 20k per year
Posted: 2 days ago
Yeovil
Hays IT - Uk Posting account
Salary: £17000.00 - £18000.00 per annum + Benefits
Posted: 16 days ago