The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 26 25 35
Rank change year-on-year
-1 +10
Permanent jobs requiring a Support Analyst 57 32 31
As % of all permanent IT jobs located in Somerset 7.35% 5.78% 5.18%
As % of the Job Titles category 7.77% 5.98% 5.30%
Number of salaries quoted 54 30 30
Average salary £24,000 £22,500 £22,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £16,500 £19,500 £20,500
10% offered a salary of more than £27,500 £31,600 £27,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
734 535 585
As % of all permanent IT jobs located in Somerset 94.59% 96.57% 97.83%
Number of salaries quoted 642 455 544
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,000 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Somerset region.

Support Analyst Salary Trend in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +6 55 £24,000 +6.66% 5
Yeovil -1 2 £27,500 +19.56%
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 22 August 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 49 (54.44%) Windows
2 44 (48.89%) SQL
3 41 (45.56%) SQL Server
4 35 (38.89%) MS Excel
5 34 (37.78%) Finance
6 33 (36.67%) VMware
6 33 (36.67%) Service Delivery
7 32 (35.56%) Microsoft
8 27 (30.00%) Relational Database
9 26 (28.89%) SLA
10 23 (25.56%) MS Exchange
11 22 (24.44%) XML
12 21 (23.33%) ITIL
13 19 (21.11%) VMware Infrastructure
14 17 (18.89%) Degree
15 14 (15.56%) Disaster Recovery
15 14 (15.56%) Active Directory
15 14 (15.56%) Mathematics
16 13 (14.44%) IIS
17 12 (13.33%) T-SQL
18 11 (12.22%) SCCM
18 11 (12.22%) WSUS
18 11 (12.22%) MySQL
18 11 (12.22%) Linux
18 11 (12.22%) Apache
19 10 (11.11%) LAN
19 10 (11.11%) Oracle
19 10 (11.11%) Service Management
19 10 (11.11%) SQL Server Reporting Services
19 10 (11.11%) ITSM

Support Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 22 August 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (25.56%) MS Exchange
2 13 (14.44%) IIS
3 11 (12.22%) Apache
4 8 (8.89%) Exchange Server 2010
4 8 (8.89%) Exchange Server 2007
5 1 (1.11%) SharePoint
Applications
1 35 (38.89%) MS Excel
2 1 (1.11%) MS Office
Business Applications
1 1 (1.11%) TRIRIGA
Communications & Networking
1 10 (11.11%) LAN
2 8 (8.89%) Firewall
3 3 (3.33%) VoIP
4 2 (2.22%) ADSL
Database & Business Intelligence
1 41 (45.56%) SQL Server
2 27 (30.00%) Relational Database
3 11 (12.22%) MySQL
4 10 (11.11%) SQL Server Reporting Services
4 10 (11.11%) SQL Server Integration Services
General
1 34 (37.78%) Finance
2 4 (4.44%) Publishing
3 1 (1.11%) Back Office
3 1 (1.11%) Advertising
Libraries, Frameworks & Software Standards
1 22 (24.44%) XML
2 6 (6.67%) .NET
3 4 (4.44%) HTML
3 4 (4.44%) ASP.NET
Miscellaneous
1 14 (15.56%) Mathematics
2 4 (4.44%) Client/Server
Operating Systems
1 49 (54.44%) Windows
2 11 (12.22%) Linux
3 9 (10.00%) Windows Server 2008
3 9 (10.00%) Windows 7
3 9 (10.00%) Windows Server 2003
4 8 (8.89%) Windows XP
5 1 (1.11%) Windows 8
5 1 (1.11%) Windows Server 2012
Processes & Methodologies
1 33 (36.67%) Service Delivery
2 21 (23.33%) ITIL
3 14 (15.56%) Disaster Recovery
4 10 (11.11%) Service Management
4 10 (11.11%) ITSM
5 9 (10.00%) Root Cause Analysis
5 9 (10.00%) Workflow
6 4 (4.44%) System Testing
7 3 (3.33%) Asset Management
8 2 (2.22%) ITIL V3
8 2 (2.22%) Continuous Improvement
8 2 (2.22%) Project Management
9 1 (1.11%) Configuration Management
9 1 (1.11%) Resource Management
Programming Languages
1 44 (48.89%) SQL
2 12 (13.33%) T-SQL
3 6 (6.67%) C#
4 5 (5.56%) PowerShell
5 2 (2.22%) C
5 2 (2.22%) JavaScript
Qualifications
1 17 (18.89%) Degree
2 8 (8.89%) ITIL Certification
3 2 (2.22%) Cisco Certification
3 2 (2.22%) Microsoft Certification
3 2 (2.22%) CCNA
3 2 (2.22%) HND
3 2 (2.22%) MCP
3 2 (2.22%) MCSE
3 2 (2.22%) MCSA
Quality Assurance & Compliance
1 26 (28.89%) SLA
2 2 (2.22%) ISO/IEC 27001
2 2 (2.22%) ISO 9001
System Software
1 19 (21.11%) VMware Infrastructure
2 14 (15.56%) Active Directory
Systems Management
1 11 (12.22%) SCCM
1 11 (12.22%) WSUS
Vendors
1 33 (36.67%) VMware
2 32 (35.56%) Microsoft
3 10 (11.11%) Oracle
4 1 (1.11%) JD Edwards
4 1 (1.11%) Yardi
Bath, Somerset
Resource Solutions Group - Ascentric
Salary: bonus + benefits
Posted: 14 hours ago
Bath, Avon
Resource Management
Salary: £18000 - £23000 per annum + bonus + benefits
Posted: Yesterday
Bath, Avon
Resource Management
Salary: £25000 - £30000 per annum + bonus + benefits
Posted: Yesterday
Bath, Avon
Resource Management
Salary: £26000 - £35000 per annum + bonus + benefits
Posted: 2 days ago
Bath, Avon
Sanderson
Salary: £15000 - £20000 per annum + benefits
Posted: 3 days ago
Frome
Recruitment Genius
Salary: £25000 - £32000 per annum
Posted: 11 days ago