The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 45 50 53
Rank change year-on-year
+5 +3
Permanent jobs requiring a Support Analyst 31 30 15
As % of all permanent IT jobs located in Somerset 4.48% 4.42% 2.64%
As % of the Job Titles category 4.76% 4.65% 2.74%
Number of salaries quoted 31 29 15
Average salary £21,500 £21,500 £26,500
Average salary % change year-on-year
- -18.86%
90% offered a salary of more than £16,500 £16,500 £21,300
10% offered a salary of more than £27,000 £32,500 £35,300
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
651 645 548
As % of all permanent IT jobs located in Somerset 94.08% 94.99% 96.48%
Number of salaries quoted 566 569 520
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £21,500 £20,500 £22,500
10% offered a salary of more than £52,500 £52,500 £50,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Support Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Somerset region.

Support Analyst Salary Trend in Somerset

Support Analyst
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Support Analyst across the Somerset region over the 3 months to 27 November 2014.

Support Analyst Salary Histogram in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +1 27 £21,500 +7.50%
Taunton +6 1 £31,000 +16.98% 1
Clevedon - 1 £23,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 27 November 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 40 (47.06%) SQL
2 36 (42.35%) Windows
3 30 (35.29%) ITIL
3 30 (35.29%) SQL Server
3 30 (35.29%) MS Excel
4 27 (31.76%) SLA
5 26 (30.59%) Microsoft
5 26 (30.59%) VMware
6 25 (29.41%) Service Delivery
6 25 (29.41%) Finance
7 24 (28.24%) Analytical Skills
8 23 (27.06%) Relational Database
9 22 (25.88%) Line Management
10 19 (22.35%) Degree
11 17 (20.00%) XML
12 16 (18.82%) T-SQL
12 16 (18.82%) Mathematics
13 15 (17.65%) MS Exchange
14 14 (16.47%) Disaster Recovery
15 12 (14.12%) Apache
15 12 (14.12%) ITIL Certification
15 12 (14.12%) MySQL
15 12 (14.12%) IIS
15 12 (14.12%) Linux
15 12 (14.12%) WSUS
15 12 (14.12%) VMware Infrastructure
15 12 (14.12%) SCCM
16 8 (9.41%) Active Directory
17 6 (7.06%) Windows 7
18 5 (5.88%) Microsoft Certification

Support Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 27 November 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (17.65%) MS Exchange
2 12 (14.12%) IIS
2 12 (14.12%) Apache
3 1 (1.18%) SharePoint
3 1 (1.18%) Oracle Workflow
Applications
1 30 (35.29%) MS Excel
2 5 (5.88%) MS Office
Communications & Networking
1 1 (1.18%) VoIP
1 1 (1.18%) Intranet
Database & Business Intelligence
1 30 (35.29%) SQL Server
2 23 (27.06%) Relational Database
3 12 (14.12%) MySQL
4 1 (1.18%) SQL Server Reporting Services
4 1 (1.18%) SQL Server Integration Services
General
1 25 (29.41%) Finance
2 3 (3.53%) Publishing
3 1 (1.18%) Back Office
3 1 (1.18%) Law
3 1 (1.18%) Advertising
Libraries, Frameworks & Software Standards
1 17 (20.00%) XML
2 1 (1.18%) HTML
Miscellaneous
1 24 (28.24%) Analytical Skills
2 16 (18.82%) Mathematics
3 1 (1.18%) Video Conferencing
3 1 (1.18%) E-Learning
Operating Systems
1 36 (42.35%) Windows
2 12 (14.12%) Linux
3 6 (7.06%) Windows 7
4 1 (1.18%) Windows 8
4 1 (1.18%) Windows Server 2012
4 1 (1.18%) Windows Server 2003
4 1 (1.18%) Windows Server 2008
Processes & Methodologies
1 30 (35.29%) ITIL
2 25 (29.41%) Service Delivery
3 22 (25.88%) Line Management
4 14 (16.47%) Disaster Recovery
5 3 (3.53%) Network Monitoring
5 3 (3.53%) Asset Management
6 2 (2.35%) Incident Management
6 2 (2.35%) ITIL V3
6 2 (2.35%) Continuous Improvement
6 2 (2.35%) Project Management
7 1 (1.18%) Service Management
7 1 (1.18%) ERP
7 1 (1.18%) Configuration Management
7 1 (1.18%) ITSM
7 1 (1.18%) Workflow
7 1 (1.18%) Root Cause Analysis
7 1 (1.18%) Mentoring
Programming Languages
1 40 (47.06%) SQL
2 16 (18.82%) T-SQL
3 2 (2.35%) C
Qualifications
1 19 (22.35%) Degree
2 12 (14.12%) ITIL Certification
3 5 (5.88%) Microsoft Certification
3 5 (5.88%) MCP
3 5 (5.88%) MCSE
4 2 (2.35%) MCSA
4 2 (2.35%) CCNA
4 2 (2.35%) Cisco Certification
4 2 (2.35%) HND
Quality Assurance & Compliance
1 27 (31.76%) SLA
2 2 (2.35%) ISO/IEC 27001
2 2 (2.35%) ISO 9001
System Software
1 12 (14.12%) VMware Infrastructure
2 8 (9.41%) Active Directory
Systems Management
1 12 (14.12%) WSUS
1 12 (14.12%) SCCM
Vendors
1 26 (30.59%) Microsoft
1 26 (30.59%) VMware
2 1 (1.18%) Oracle
2 1 (1.18%) Sage
Cheddar, Somerset
Harvey Nash plc
Salary: £25000 - £40000 per annum + Benefits + Training
Posted: 6 hours ago
Somerset
Tank Recruitment
Salary: £18 - £22 per annum
Posted: 6 days ago
Cheddar
Blue Town Online
Salary: £18k - 20k per year
Posted: 8 days ago
Yeovil
Hays IT - Uk Posting account
Salary: £17000.00 - £18000.00 per annum + Benefits
Posted: 21 days ago