The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Somerset region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 43 42 54
Rank change year-on-year
-1 +12
Permanent jobs requiring a Support Analyst 31 25 7
As % of all permanent IT jobs located in Somerset 4.65% 3.75% 1.46%
As % of the Job Titles category 4.86% 3.87% 1.50%
Number of salaries quoted 26 24 7
Average salary £28,750 £22,750 £25,000
Average salary % change year-on-year
+26.37% -9.00%
90% offered a salary of more than £20,500 £16,500 £22,500
10% offered a salary of more than £34,000 £26,500 £33,400
UK excluding London average salary £27,500 £27,500 £28,000
% change year-on-year
- -1.78%
Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
638 646 468
As % of all permanent IT jobs located in Somerset 95.80% 96.85% 97.70%
Number of salaries quoted 542 591 455
Average salary £36,000 £35,000 £33,950
Average salary % change year-on-year
+2.85% +3.09%
90% offered a salary of more than £24,000 £22,500 £24,000
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Support Analyst
South West

Support Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Somerset region.

Support Analyst Salary Trend in Somerset

Support Analyst
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Support Analyst across the Somerset region over the 3 months to 18 April 2014.

Support Analyst Salary Histogram in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Bath +7 27 £28,750 +74.24% 1
Taunton -14 2 - - 1
Street - 2 £43,500 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 18 April 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 40 (61.54%) Windows
2 33 (50.77%) SQL Server
3 32 (49.23%) Finance
4 28 (43.08%) ITSM
4 28 (43.08%) Service Management
4 28 (43.08%) Oracle
4 28 (43.08%) SQL Server Reporting Services
4 28 (43.08%) SQL Server Integration Services
4 28 (43.08%) Relational Database
5 22 (33.85%) XML
6 21 (32.31%) SLA
6 21 (32.31%) Workflow
6 21 (32.31%) Root Cause Analysis
7 20 (30.77%) Service Delivery
8 14 (21.54%) VMware
9 13 (20.00%) ITIL
10 12 (18.46%) MS Exchange
10 12 (18.46%) Windows Server 2003
10 12 (18.46%) VMware Infrastructure
10 12 (18.46%) Windows Server 2008
11 11 (16.92%) ITIL Certification
12 10 (15.38%) SQL
13 9 (13.85%) Microsoft
13 9 (13.85%) Active Directory
13 9 (13.85%) LAN
14 7 (10.77%) Windows XP
14 7 (10.77%) MS Excel
14 7 (10.77%) Firewall
14 7 (10.77%) Windows 7
15 6 (9.23%) Exchange Server 2010

Support Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 18 April 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (18.46%) MS Exchange
2 6 (9.23%) Exchange Server 2010
2 6 (9.23%) Exchange Server 2007
3 2 (3.08%) SharePoint
3 2 (3.08%) WebLogic
4 1 (1.54%) Lync
4 1 (1.54%) Joomla!
4 1 (1.54%) WordPress
4 1 (1.54%) CMS
4 1 (1.54%) Blackberry Enterprise Server
4 1 (1.54%) IBM Notes
4 1 (1.54%) Lotus Domino
Applications
1 7 (10.77%) MS Excel
Business Applications
1 1 (1.54%) TRIRIGA
Communications & Networking
1 9 (13.85%) LAN
2 7 (10.77%) Firewall
3 3 (4.62%) VoIP
4 2 (3.08%) ADSL
5 1 (1.54%) WAN
5 1 (1.54%) TCP/IP
Database & Business Intelligence
1 33 (50.77%) SQL Server
2 28 (43.08%) SQL Server Reporting Services
2 28 (43.08%) SQL Server Integration Services
2 28 (43.08%) Relational Database
General
1 32 (49.23%) Finance
2 2 (3.08%) Advertising
2 2 (3.08%) Banking
2 2 (3.08%) Marketing
Libraries, Frameworks & Software Standards
1 22 (33.85%) XML
2 1 (1.54%) Middleware
Miscellaneous
1 4 (6.15%) Client/Server
1 4 (6.15%) Mathematics
2 3 (4.62%) GIS
3 2 (3.08%) Management Information System
4 1 (1.54%) Open Source
4 1 (1.54%) Hedge funds
4 1 (1.54%) Computer Science
4 1 (1.54%) Video Conferencing
Operating Systems
1 40 (61.54%) Windows
2 12 (18.46%) Windows Server 2003
2 12 (18.46%) Windows Server 2008
3 7 (10.77%) Windows XP
3 7 (10.77%) Windows 7
4 2 (3.08%) UNIX
5 1 (1.54%) Windows 8
5 1 (1.54%) Windows Server 2012
5 1 (1.54%) Apple iOS
5 1 (1.54%) Android
5 1 (1.54%) Mac OS X Server
5 1 (1.54%) Mac OS X
Processes & Methodologies
1 28 (43.08%) ITSM
1 28 (43.08%) Service Management
2 21 (32.31%) Workflow
2 21 (32.31%) Root Cause Analysis
3 20 (30.77%) Service Delivery
4 13 (20.00%) ITIL
5 4 (6.15%) Disaster Recovery
6 2 (3.08%) Project Management
6 2 (3.08%) Contact Management
6 2 (3.08%) Wealth Management
6 2 (3.08%) Market Research
7 1 (1.54%) Resource Management
7 1 (1.54%) Incident Management
7 1 (1.54%) SOA
Programming Languages
1 10 (15.38%) SQL
2 5 (7.69%) PowerShell
3 2 (3.08%) Java
3 2 (3.08%) PHP
Qualifications
1 11 (16.92%) ITIL Certification
2 4 (6.15%) Degree
3 2 (3.08%) Postgraduate
Quality Assurance & Compliance
1 21 (32.31%) SLA
2 5 (7.69%) ISO 9001
System Software
1 12 (18.46%) VMware Infrastructure
2 9 (13.85%) Active Directory
3 1 (1.54%) vSphere
Vendors
1 28 (43.08%) Oracle
2 14 (21.54%) VMware
3 9 (13.85%) Microsoft
4 1 (1.54%) Yardi
4 1 (1.54%) Veeam
4 1 (1.54%) Mitel
4 1 (1.54%) ATG
4 1 (1.54%) Citrix
4 1 (1.54%) Adobe
4 1 (1.54%) Lotus
4 1 (1.54%) Apple
4 1 (1.54%) JD Edwards
Bath, Avon
People Source Consulting
Salary: £25000 - £30000 per annum + bonus, pension, health care etc
Posted: 4 days ago