The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Somerset region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Analyst
Rank 29 31 49
Rank change year-on-year
+2 +18
Permanent jobs requiring a Support Analyst 53 31 16
As % of all permanent IT jobs located in Somerset 6.68% 5.44% 2.96%
As % of the Job Titles category 7.00% 5.65% 2.99%
Number of salaries quoted 50 29 15
Average salary £24,000 £22,500 £22,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £16,500 £19,500 £20,700
10% offered a salary of more than £28,500 £28,300 £25,900
UK excluding London average salary £27,500 £27,500 £30,000
% change year-on-year
- -8.33%
Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
757 549 536
As % of all permanent IT jobs located in Somerset 95.34% 96.32% 99.26%
Number of salaries quoted 683 469 492
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £21,500 £24,050
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Support Analyst
South West

Support Analyst
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Somerset

Support Analyst
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Somerset region.

Support Analyst Salary Trend in Somerset

Support Analyst
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing Support Analyst across the Somerset region over the 3 months to 28 July 2014.

Support Analyst Salary Histogram in Somerset

Support Analyst
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Somerset region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +1 50 £24,000 +6.66% 7
Street - 3 £30,000 -
Support Analyst
South West

Support Analyst
Top 30 Related IT Skills in Somerset

For the 6 months to 28 July 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 50 (60.98%) Windows
2 38 (46.34%) SQL Server
3 37 (45.12%) SQL
4 35 (42.68%) Finance
5 33 (40.24%) Service Delivery
6 29 (35.37%) Relational Database
7 28 (34.15%) VMware
7 28 (34.15%) MS Excel
7 28 (34.15%) Microsoft
8 27 (32.93%) SLA
9 24 (29.27%) XML
10 21 (25.61%) MS Exchange
11 16 (19.51%) VMware Infrastructure
12 15 (18.29%) SQL Server Reporting Services
12 15 (18.29%) SQL Server Integration Services
12 15 (18.29%) Oracle
12 15 (18.29%) ITSM
12 15 (18.29%) Service Management
13 14 (17.07%) Active Directory
13 14 (17.07%) ITIL
13 14 (17.07%) Degree
14 13 (15.85%) Workflow
14 13 (15.85%) Root Cause Analysis
15 11 (13.41%) Disaster Recovery
15 11 (13.41%) LAN
15 11 (13.41%) Mathematics
16 10 (12.20%) Windows Server 2008
16 10 (12.20%) T-SQL
16 10 (12.20%) IIS
16 10 (12.20%) Windows Server 2003

Support Analyst
Top Related IT Skills in Somerset by Category

For the 6 months to 28 July 2014, IT jobs across the Somerset region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (25.61%) MS Exchange
2 10 (12.20%) IIS
3 8 (9.76%) Exchange Server 2010
3 8 (9.76%) Exchange Server 2007
3 8 (9.76%) Apache
4 1 (1.22%) WordPress
4 1 (1.22%) Joomla!
4 1 (1.22%) Blackberry Enterprise Server
4 1 (1.22%) CMS
4 1 (1.22%) IBM Notes
4 1 (1.22%) Lotus Domino
4 1 (1.22%) SharePoint
Applications
1 28 (34.15%) MS Excel
2 1 (1.22%) MS Office
Business Applications
1 1 (1.22%) TRIRIGA
Communications & Networking
1 11 (13.41%) LAN
2 8 (9.76%) Firewall
3 3 (3.66%) VoIP
4 2 (2.44%) ADSL
5 1 (1.22%) WAN
Database & Business Intelligence
1 38 (46.34%) SQL Server
2 29 (35.37%) Relational Database
3 15 (18.29%) SQL Server Reporting Services
3 15 (18.29%) SQL Server Integration Services
4 8 (9.76%) MySQL
General
1 35 (42.68%) Finance
2 4 (4.88%) Publishing
3 1 (1.22%) Advertising
Libraries, Frameworks & Software Standards
1 24 (29.27%) XML
2 6 (7.32%) .NET
3 4 (4.88%) HTML
3 4 (4.88%) ASP.NET
Miscellaneous
1 11 (13.41%) Mathematics
2 4 (4.88%) Client/Server
3 2 (2.44%) Management Information System
4 1 (1.22%) Open Source
Operating Systems
1 50 (60.98%) Windows
2 10 (12.20%) Windows Server 2008
2 10 (12.20%) Windows Server 2003
3 9 (10.98%) Windows 7
4 8 (9.76%) Linux
4 8 (9.76%) Windows XP
5 2 (2.44%) Windows 8
6 1 (1.22%) Windows Server 2012
Processes & Methodologies
1 33 (40.24%) Service Delivery
2 15 (18.29%) ITSM
2 15 (18.29%) Service Management
3 14 (17.07%) ITIL
4 13 (15.85%) Workflow
4 13 (15.85%) Root Cause Analysis
5 11 (13.41%) Disaster Recovery
6 4 (4.88%) System Testing
7 3 (3.66%) Asset Management
8 2 (2.44%) ITIL V3
8 2 (2.44%) Continuous Improvement
9 1 (1.22%) Resource Management
9 1 (1.22%) Configuration Management
Programming Languages
1 37 (45.12%) SQL
2 10 (12.20%) T-SQL
3 6 (7.32%) C#
4 5 (6.10%) PowerShell
5 2 (2.44%) JavaScript
5 2 (2.44%) C
Qualifications
1 14 (17.07%) Degree
2 4 (4.88%) ITIL Certification
3 2 (2.44%) HND
3 2 (2.44%) MCSE
3 2 (2.44%) MCSA
3 2 (2.44%) MCP
3 2 (2.44%) Cisco Certification
3 2 (2.44%) Microsoft Certification
3 2 (2.44%) CCNA
Quality Assurance & Compliance
1 27 (32.93%) SLA
System Software
1 16 (19.51%) VMware Infrastructure
2 14 (17.07%) Active Directory
Systems Management
1 8 (9.76%) SCCM
1 8 (9.76%) WSUS
Vendors
1 28 (34.15%) VMware
1 28 (34.15%) Microsoft
2 15 (18.29%) Oracle
3 1 (1.22%) Yardi
3 1 (1.22%) Lotus
3 1 (1.22%) JD Edwards
3 1 (1.22%) Adobe
Bath, Avon
Redrock Consulting Ltd
Salary: £30000 - £36000 per annum + Excellent training / benefits
Posted: 6 hours ago
Bath, Avon
Edge Specialist Recruitment
Salary: £23000 - £24000 per annum + Pension, Healthcare
Posted: 3 days ago
Bath, Somerset
Resource Solutions Group - Ascentric
Salary: bonus + benefits
Posted: 3 days ago
Bath, Somerset
Resource Solutions Group - Ascentric
Salary: bonus + benefits
Posted: 3 days ago
Bath, Avon
Sanderson
Salary: £19000 - £21000 per annum
Posted: 5 days ago
Bath, Avon
Sanderson
Salary: £21000 per annum
Posted: 5 days ago
Bath, Avon
Redrock Consulting Ltd
Salary: £24000 - £28000 per annum + Excellent training / benefits
Posted: 6 days ago