The table below looks at the statistics for Contact Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Contact Management
Rank 263 259 244
Rank change year-on-year
-4 -15
Contract jobs citing Contact Management 6 3 1
As % of all contract IT jobs located in the South East 0.067% 0.032% 0.011%
As % of the Processes & Methodologies category 0.083% 0.041% 0.015%
Number of daily rates quoted 5 3 0
Median daily rate £430 £488 -
Median daily rate % change year-on-year
-11.79% -
UK excluding London median daily rate £403 £444 £351
% change year-on-year
-9.29% +26.33%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7224 7392 6828
As % of all contract IT jobs located in the South East 80.47% 79.58% 75.93%
Number of daily rates quoted 4424 4291 3772
Median daily rate £413 £400 £375
Median daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £290 £275 £248
10% offered a daily rate of more than £538 £513 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 260 241 259
Median hourly rate £35.00 £25.00 £30.00
Median hourly rate % change year-on-year
+40.00% -16.66%
90% offered a hourly rate of more than £12.50 £12.42 £13.19
10% offered a hourly rate of more than £52.50 £47.83 £55.00
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Contact Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Contact Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South East

Contact Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the South East region.

Contact Management Daily Rate Trend in the South East

Contact Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Contact Management across the South East region over the 3 months to 28 June 2016.

Contact Management Daily Rate Histogram in the South East

Contact Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the South East region.

Contact Management Hourly Rate Trend in the South East

Contact Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the South East region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -7 4 £430 -11.79%
Middlesex - 1 £325 -
Contact Management
England

Contact Management
Top 30 Related IT Skills in the South East

For the 6 months to 28 June 2016, IT contractor jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Contact Management.

1 14 (77.78%) CRM
1 14 (77.78%) Dynamics CRM
2 12 (66.67%) Microsoft
3 11 (61.11%) SharePoint
3 11 (61.11%) C#
3 11 (61.11%) Team Foundation Server
4 10 (55.56%) Windows
5 8 (44.44%) .NET
6 7 (38.89%) Windows Server
7 6 (33.33%) Knowledge Management
8 5 (27.78%) Agile Software Development
8 5 (27.78%) XAML
8 5 (27.78%) Scrum
8 5 (27.78%) Data Modelling
8 5 (27.78%) CTI
8 5 (27.78%) Unit Testing
9 4 (22.22%) MS Excel
9 4 (22.22%) Test Automation
9 4 (22.22%) SQL Server
10 3 (16.67%) Visual Studio
10 3 (16.67%) ERP
10 3 (16.67%) ISTQB
10 3 (16.67%) Security Cleared
10 3 (16.67%) User Acceptance Testing
10 3 (16.67%) MSF
10 3 (16.67%) ISTQB Advanced Certification
11 2 (11.11%) SDLC
11 2 (11.11%) SDET
11 2 (11.11%) Waterfall
11 2 (11.11%) RESTful

Contact Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (61.11%) SharePoint
2 2 (11.11%) CMS
2 2 (11.11%) IIS
3 1 (5.56%) MS Exchange
Applications
1 4 (22.22%) MS Excel
Business Applications
1 14 (77.78%) Dynamics CRM
Cloud Services
1 1 (5.56%) Microsoft Azure
Communications & Networking
1 5 (27.78%) CTI
2 2 (11.11%) HTTP
Database & Business Intelligence
1 4 (22.22%) SQL Server
Development Applications
1 11 (61.11%) Team Foundation Server
2 3 (16.67%) Visual Studio
3 2 (11.11%) Fiddler
3 2 (11.11%) SpecFlow
General
1 1 (5.56%) Finance
1 1 (5.56%) Telecoms
Job Titles
1 10 (55.56%) Developer
2 8 (44.44%) CRM Developer
3 7 (38.89%) Dynamics CRM Developer
4 3 (16.67%) .NET Developer
5 2 (11.11%) C# .NET Developer
5 2 (11.11%) C# Developer
5 2 (11.11%) CMS Developer
5 2 (11.11%) Consultant
5 2 (11.11%) CRM Consultant
5 2 (11.11%) Dynamics CRM Consultant
5 2 (11.11%) Microsoft Developer
5 2 (11.11%) Senior .NET Developer
5 2 (11.11%) Senior C# .NET Developer
5 2 (11.11%) Senior C# Developer
5 2 (11.11%) Senior Developer
5 2 (11.11%) Test Leader
5 2 (11.11%) Tester
6 1 (5.56%) Automation Test Lead
6 1 (5.56%) Azure Developer
6 1 (5.56%) Service Desk Consultant
Libraries, Frameworks & Software Standards
1 8 (44.44%) .NET
2 2 (11.11%) .NET Framework
2 2 (11.11%) Apache Flex
2 2 (11.11%) CSS
2 2 (11.11%) Gherkin
2 2 (11.11%) HTML
2 2 (11.11%) jQuery
2 2 (11.11%) JSON
2 2 (11.11%) JSP
2 2 (11.11%) RESTful
2 2 (11.11%) XML
3 1 (5.56%) WCF
3 1 (5.56%) Web Services
3 1 (5.56%) WebCenter
Miscellaneous
1 1 (5.56%) Analytical Skills
1 1 (5.56%) Data Centre
1 1 (5.56%) Data Conversion
1 1 (5.56%) IVR
1 1 (5.56%) W3C
Operating Systems
1 10 (55.56%) Windows
2 7 (38.89%) Windows Server
Processes & Methodologies
1 14 (77.78%) CRM
2 6 (33.33%) Knowledge Management
3 5 (27.78%) Agile Software Development
3 5 (27.78%) Data Modelling
3 5 (27.78%) Scrum
3 5 (27.78%) Unit Testing
4 4 (22.22%) Test Automation
5 3 (16.67%) ERP
5 3 (16.67%) MSF
5 3 (16.67%) User Acceptance Testing
6 2 (11.11%) BDD
6 2 (11.11%) DSDM
6 2 (11.11%) Open Source
6 2 (11.11%) SDLC
6 2 (11.11%) Software Testing
6 2 (11.11%) Test Strategy
6 2 (11.11%) User Stories
6 2 (11.11%) V-Model
6 2 (11.11%) Waterfall
7 1 (5.56%) Test Management
Programming Languages
1 11 (61.11%) C#
2 5 (27.78%) XAML
3 2 (11.11%) C
3 2 (11.11%) C++
3 2 (11.11%) Java
3 2 (11.11%) JavaScript
Qualifications
1 3 (16.67%) ISTQB
1 3 (16.67%) ISTQB Advanced Certification
1 3 (16.67%) Security Cleared
2 1 (5.56%) SC Cleared
Quality Assurance & Compliance
1 2 (11.11%) SDET
System Software
1 1 (5.56%) XenApp
Systems Management
1 1 (5.56%) Cisco UCCX
1 1 (5.56%) HP SIM
Vendors
1 12 (66.67%) Microsoft
2 2 (11.11%) FatWire
3 1 (5.56%) Cisco
3 1 (5.56%) Citrix
3 1 (5.56%) HP
3 1 (5.56%) Kaseya
3 1 (5.56%) Oracle
3 1 (5.56%) SolarWinds
3 1 (5.56%) VMware