The table below looks at the statistics for Contact Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Contact Management
Rank 249 - 254
Rank change year-on-year
- 0
Contract jobs citing Contact Management 1 0 1
As % of all contract IT jobs located in the South East 0.010% - 0.011%
As % of the Processes & Methodologies category 0.014% - 0.015%
Number of daily rates quoted 1 0 0
Average daily rate
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£320 - -
UK excluding London average daily rate £338 £225 £450
% change year-on-year
+50.00% -50.00%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
Contact Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7089 6153 6619
As % of all contract IT jobs located in the South East 72.94% 71.57% 71.04%
Number of daily rates quoted 4032 3421 3194
Average daily rate £375 £375 £375
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £518 £513 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 279 241 331
Average hourly rate £21.00 £33.50 £21.00
Average hourly rate % change year-on-year
-37.31% +59.52%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £45.00 £45.00 £45.00
UK excluding London average hourly rate £25.38 £29.00 £26.90
% change year-on-year
-12.50% +7.80%

Contact Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Contact Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Contact Management Jobs Demand Trend in the South East

Contact Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the South East region.

Contact Management Daily Rate Trend in the South East

Contact Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the South East region.

Contact Management Hourly Rate Trend in the South East

Contact Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Contact Management within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 1 £320 - 1
East Sussex - - - -
Hampshire - - - -
Kent - - - -
Contact Management
England

Contact Management
Top 22 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT contractor jobs across the South East region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management.

1 3 (75.00%) CRM
2 2 (50.00%) Dynamics CRM
3 1 (25.00%) Business Development
3 1 (25.00%) Degree
3 1 (25.00%) Problem Management
3 1 (25.00%) Time Management
3 1 (25.00%) Security Cleared
3 1 (25.00%) Liferay
3 1 (25.00%) Mentoring
3 1 (25.00%) Analytical Skills
3 1 (25.00%) ITIL Certification
3 1 (25.00%) Project Management
3 1 (25.00%) Service Management
3 1 (25.00%) Service Delivery
3 1 (25.00%) Change Management
3 1 (25.00%) GAP Analysis
3 1 (25.00%) Billing
3 1 (25.00%) Java
3 1 (25.00%) J2EE
3 1 (25.00%) SOAP
3 1 (25.00%) XML
3 1 (25.00%) ITIL

Contact Management
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT contractor jobs across the South East region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) Liferay
Business Applications
1 2 (50.00%) Dynamics CRM
General
1 1 (25.00%) Billing
Job Titles
1 1 (25.00%) Developer
1 1 (25.00%) Consultant
1 1 (25.00%) Infrastructure Consultant
1 1 (25.00%) CRM Consultant
1 1 (25.00%) Dynamics CRM Consultant
Libraries, Frameworks & Software Standards
1 1 (25.00%) J2EE
1 1 (25.00%) SOAP
1 1 (25.00%) XML
Miscellaneous
1 1 (25.00%) Analytical Skills
Processes & Methodologies
1 3 (75.00%) CRM
2 1 (25.00%) Project Management
2 1 (25.00%) Service Management
2 1 (25.00%) Service Delivery
2 1 (25.00%) Change Management
2 1 (25.00%) GAP Analysis
2 1 (25.00%) Business Development
2 1 (25.00%) Problem Management
2 1 (25.00%) Time Management
2 1 (25.00%) Mentoring
2 1 (25.00%) ITIL
Programming Languages
1 1 (25.00%) Java
Qualifications
1 1 (25.00%) ITIL Certification
1 1 (25.00%) Degree
1 1 (25.00%) Security Cleared
Reading, Berkshire
Burns Sheehan
Rate: £300 - £340 per day
Posted: 2 days ago