The first table below looks at the demand for Contact Management skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Contact Management
Rank 499 549 556
Rank change year-on-year
+50 +7
Contract jobs citing Contact Management 14 10 15
As % of all contract IT jobs located in England 0.034% 0.019% 0.027%
As % of the Processes & Methodologies category 0.047% 0.027% 0.039%
Number of daily rates quoted 7 6 6
Average daily rate £300 £288 £450
Average daily rate % change year-on-year
+4.34% -36.11%
90% offered a daily rate of more than £171 £268 £375
10% offered a daily rate of more than £385 £400 £544
UK excluding London average daily rate £335 £319 £450
% change year-on-year
+5.09% -29.16%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
All Processes & Methodologies
England
Contract IT job ads with a match in the
Processes & Methodologies category
29704 36492 38199
As % of all contract IT jobs located in England 71.44% 68.42% 67.98%
Number of daily rates quoted 18148 21397 22087
Average daily rate £420 £413 £450
Average daily rate % change year-on-year
+1.81% -8.33%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £588 £600
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 918 1197 1399
Average hourly rate £32.00 £25.00 £28.50
Average hourly rate % change year-on-year
+28.00% -12.28%
90% offered a hourly rate of more than £13.55 £13.21 £13.50
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £30.00 £25.00 £29.50
% change year-on-year
+20.00% -15.25%
Contact Management
UK

Contact Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Contact Management across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Contact Management Jobs Demand Trend

Contact Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the England region.

England Contact Management Daily Rate Trend

Contact Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Contact Management across the England region over the 3 months to 24 May 2013.

England Contact Management Daily Rate Histogram

Contact Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the England region.

England Contact Management Hourly Rate Trend

Contact Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Contact Management within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London - 8 £200 -
North West - 3 £329 -
South West +27 1 £370 -7.50%
East of England +16 1 £300 -
South East +12 1 - -
Contact Management
UK

Contact Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing Contact Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management.

1 13 (41.94%) Banking
2 11 (35.48%) Finance
3 10 (32.26%) Investment Banking
4 9 (29.03%) Credit Risk
4 9 (29.03%) PRINCE2 Certification
4 9 (29.03%) PRINCE
4 9 (29.03%) CRM
4 9 (29.03%) PRINCE2
5 7 (22.58%) Basel III
6 6 (19.35%) Dynamics CRM
6 6 (19.35%) Marketing
6 6 (19.35%) SQL Server
7 5 (16.13%) Web Services
7 5 (16.13%) Management Information System
8 4 (12.90%) Photoshop
8 4 (12.90%) C#
8 4 (12.90%) JavaScript
8 4 (12.90%) SQL
8 4 (12.90%) T-SQL
8 4 (12.90%) VB.NET
8 4 (12.90%) .NET
8 4 (12.90%) LINQ
8 4 (12.90%) .NET Framework
8 4 (12.90%) SQL Server 2005
8 4 (12.90%) jQuery
8 4 (12.90%) Data Protection
8 4 (12.90%) Android
8 4 (12.90%) ADO.NET Entity Framework
8 4 (12.90%) SQL Server 2012
8 4 (12.90%) iPad

Contact Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing Contact Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Contact Management. Up to 20 skills are shown per category.

Application Development
1 5 (16.13%) Web Services
2 4 (12.90%) .NET
2 4 (12.90%) LINQ
2 4 (12.90%) .NET Framework
2 4 (12.90%) jQuery
2 4 (12.90%) ADO.NET Entity Framework
3 1 (3.226%) Apache CXF
3 1 (3.226%) JSON
3 1 (3.226%) JAX-RS
3 1 (3.226%) JMS
3 1 (3.226%) J2EE
3 1 (3.226%) XML
3 1 (3.226%) XSD
3 1 (3.226%) XSLT
3 1 (3.226%) Hibernate
3 1 (3.226%) Spring
Application Platforms
1 2 (6.452%) SAS
2 1 (3.226%) WordPress
2 1 (3.226%) Apache Solr
2 1 (3.226%) CM System
2 1 (3.226%) Apache
2 1 (3.226%) CMS
2 1 (3.226%) ActiveMQ
Applications
1 4 (12.90%) Photoshop
2 1 (3.226%) MS Office
2 1 (3.226%) MS Excel
Business Applications
1 6 (19.35%) Dynamics CRM
2 1 (3.226%) Google Analytics
2 1 (3.226%) SAP GRC
Communications & Networking
1 1 (3.226%) LDAP
Database & Business Intelligence
1 6 (19.35%) SQL Server
2 4 (12.90%) SQL Server 2005
2 4 (12.90%) SQL Server 2012
3 2 (6.452%) Base SAS
4 1 (3.226%) NoSQL
Development Applications
1 3 (9.677%) Visual Studio
2 1 (3.226%) JIRA
General
1 13 (41.94%) Banking
2 11 (35.48%) Finance
3 10 (32.26%) Investment Banking
4 6 (19.35%) Marketing
5 2 (6.452%) Telecoms
6 1 (3.226%) Automotive
6 1 (3.226%) Law
6 1 (3.226%) Publishing
6 1 (3.226%) Retail
Job Titles
1 10 (32.26%) Project Manager
2 7 (22.58%) Credit Risk Project Manager
3 6 (19.35%) PRINCE2 Project Manager
4 4 (12.90%) Developer
4 4 (12.90%) Coordinator
5 3 (9.677%) CRM Analyst
5 3 (9.677%) CRM Business Analyst
5 3 (9.677%) Architect
5 3 (9.677%) Analyst
5 3 (9.677%) Business Analyst
5 3 (9.677%) Consultant
6 2 (6.452%) Web Developer
6 2 (6.452%) SQL Developer
7 1 (3.226%) Test Leader
7 1 (3.226%) Integration Specialist
7 1 (3.226%) Senior Account Manager
7 1 (3.226%) C# Web Developer
7 1 (3.226%) Lead Business Analyst
7 1 (3.226%) Strategy Consultant
7 1 (3.226%) Trainer
Miscellaneous
1 9 (29.03%) Credit Risk
2 5 (16.13%) Management Information System
3 4 (12.90%) iPad
4 1 (3.226%) Data Protection Act
4 1 (3.226%) Social Media
4 1 (3.226%) Mainframe
4 1 (3.226%) E-Learning
Operating Systems
1 4 (12.90%) Android
2 1 (3.226%) UNIX
2 1 (3.226%) Windows
2 1 (3.226%) Solaris
Processes & Methodologies
1 9 (29.03%) PRINCE
1 9 (29.03%) CRM
1 9 (29.03%) PRINCE2
2 4 (12.90%) Data Protection
3 3 (9.677%) Agile Software Development
4 2 (6.452%) Change Management
5 1 (3.226%) Email Marketing
5 1 (3.226%) Matrix Management
5 1 (3.226%) Online Marketing
5 1 (3.226%) Automated Testing
5 1 (3.226%) Technical Architecture
5 1 (3.226%) Web Marketing
5 1 (3.226%) Analytics
5 1 (3.226%) B2B
5 1 (3.226%) B2C
5 1 (3.226%) Migration
5 1 (3.226%) Stakeholder Management
5 1 (3.226%) Scrum
5 1 (3.226%) Programme Management
5 1 (3.226%) MVC
Programming Languages
1 4 (12.90%) C#
1 4 (12.90%) JavaScript
1 4 (12.90%) SQL
1 4 (12.90%) T-SQL
1 4 (12.90%) VB.NET
2 2 (6.452%) SAS Macro
3 1 (3.226%) Java
Qualifications
1 9 (29.03%) PRINCE2 Certification
2 1 (3.226%) Security Cleared
Quality Assurance & Compliance
1 7 (22.58%) Basel III
2 3 (9.677%) Basel II
3 1 (3.226%) QA
System Software
1 1 (3.226%) Hyper-V
Vendors
1 2 (6.452%) Alterian
1 2 (6.452%) Epiphany
1 2 (6.452%) Chordiant
2 1 (3.226%) Google
2 1 (3.226%) Microsoft
2 1 (3.226%) SAP
London
We are urgently seeking an MS Dynamics / CRM Co-ordinator for our client in central London. Candidates must have in-depth MS Dynamics, develop and document business processes...
Church International
Rate: £128.00 per day
Posted: 15 May 2013
London
This project is also particularly regulatory focused; therefore previous experience of managing either MiFid, Basel, Dodd Frank or EMIR projects end to end is essential; whilst other regulatory...
iKas International
Rate: £750 - £850 per day
Posted: 23 May 2013