The first table below looks at the demand for the Help Desk Support Engineer role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Help Desk Support Engineer
Rank 218 238 257
Rank change year-on-year
+20 +19
Contract jobs requiring a Help Desk Support Engineer 5 4 2
As % of all contract IT jobs located in the South East 0.064% 0.039% 0.019%
As % of the Job Titles category 0.069% 0.043% 0.020%
Number of daily rates quoted 2 0 1
Average daily rate £125 - £105
UK excluding London average daily rate £125 - £105
Number of hourly rates quoted 3 1 0
Average hourly rate £15.00 £12.50 -
Average hourly rate % change year-on-year
+20.00% -
UK excluding London average hourly rate £12.63 £8.50 £12.00
% change year-on-year
+48.52% -29.16%
All Job Titles
South East
Contract IT job ads with a match in the
Job Titles category
7204 9391 9776
As % of all contract IT jobs located in the South East 92.56% 92.35% 92.64%
Number of daily rates quoted 3605 4218 4213
Average daily rate £350 £350 £355
Average daily rate % change year-on-year
- -1.40%
90% offered a daily rate of more than £205 £220 £215
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 572 721 839
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £12.00 £11.25 £11.00
10% offered a hourly rate of more than £39.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Help Desk Support Engineer
England

Help Desk Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support Engineer across the South East region as a proportion of the total demand within the Job Titles category.

South East Help Desk Support Engineer Jobs Demand Trend

Help Desk Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer across the South East region.

South East Help Desk Support Engineer Daily Rate Trend

Help Desk Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer across the South East region.

South East Help Desk Support Engineer Hourly Rate Trend

Help Desk Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the South East region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Oxfordshire - 2 - -
Surrey +17 1 £125 -
West Sussex - 1 - -
Berkshire - 1 £125 -
Help Desk Support Engineer
England

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the South East region that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 4 (57.14%) Windows
2 3 (42.86%) MS Office
2 3 (42.86%) WAN
2 3 (42.86%) Active Directory
2 3 (42.86%) VMware
3 2 (28.57%) Windows 7
3 2 (28.57%) VMware Infrastructure
3 2 (28.57%) Windows Server 2008
3 2 (28.57%) Microsoft
3 2 (28.57%) CCNA
3 2 (28.57%) Citrix
3 2 (28.57%) Cisco Certification
3 2 (28.57%) SQL
3 2 (28.57%) LAN
3 2 (28.57%) TCP/IP
3 2 (28.57%) ITIL
3 2 (28.57%) MS Excel
4 1 (14.29%) SharePoint
4 1 (14.29%) Windows XP
4 1 (14.29%) MS Exchange
4 1 (14.29%) MCP
4 1 (14.29%) C#
4 1 (14.29%) HTML
4 1 (14.29%) JavaScript
4 1 (14.29%) VPN
4 1 (14.29%) DNS
4 1 (14.29%) SSL
4 1 (14.29%) Cisco
4 1 (14.29%) DHCP
4 1 (14.29%) FTP

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the South East region that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (14.29%) HTML
Application Platforms
1 1 (14.29%) SharePoint
1 1 (14.29%) MS Exchange
Applications
1 3 (42.86%) MS Office
2 2 (28.57%) MS Excel
Communications & Networking
1 3 (42.86%) WAN
2 2 (28.57%) LAN
2 2 (28.57%) TCP/IP
3 1 (14.29%) VPN
3 1 (14.29%) DNS
3 1 (14.29%) SSL
3 1 (14.29%) DHCP
3 1 (14.29%) FTP
3 1 (14.29%) SAN
3 1 (14.29%) MPLS
3 1 (14.29%) VPLS
3 1 (14.29%) Firewall
3 1 (14.29%) Wireless
General
1 1 (14.29%) Pharmaceutical
1 1 (14.29%) French Language
1 1 (14.29%) German Language
1 1 (14.29%) Back Office
1 1 (14.29%) Finance
Miscellaneous
1 1 (14.29%) EPoS
Operating Systems
1 4 (57.14%) Windows
2 2 (28.57%) Windows 7
2 2 (28.57%) Windows Server 2008
3 1 (14.29%) Windows XP
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows 2000 Server
Processes & Methodologies
1 2 (28.57%) ITIL
2 1 (14.29%) WAN Optimisation
Programming Languages
1 2 (28.57%) SQL
2 1 (14.29%) C#
2 1 (14.29%) JavaScript
Qualifications
1 2 (28.57%) CCNA
1 2 (28.57%) Cisco Certification
2 1 (14.29%) MCP
2 1 (14.29%) Microsoft Certification
2 1 (14.29%) Degree
System Software
1 3 (42.86%) Active Directory
2 2 (28.57%) VMware Infrastructure
3 1 (14.29%) ISA Server
3 1 (14.29%) Hyper-V
3 1 (14.29%) Forefront TMG
Vendors
1 3 (42.86%) VMware
2 2 (28.57%) Microsoft
2 2 (28.57%) Citrix
3 1 (14.29%) Cisco
3 1 (14.29%) CommVault
3 1 (14.29%) CheckPoint
3 1 (14.29%) Riverbed