The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 252 244 226
Rank change year-on-year
-8 -18
Contract jobs requiring a Technical Support Analyst 7 9 12
As % of all contract IT jobs located in the South East 0.070% 0.093% 0.14%
As % of the Job Titles category 0.076% 0.10% 0.16%
Number of daily rates quoted 0 5 4
Average daily rate
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of your Daily Rate
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- £313 £238
Average daily rate % change year-on-year
- +31.57%
UK excluding London average daily rate £273 £278 £231
% change year-on-year
-1.80% +20.00%
Number of hourly rates quoted 3 2 7
Average hourly rate £30.00 £19.75 £20.00
Average hourly rate % change year-on-year
+51.89% -1.25%
UK excluding London average hourly rate £28.75 £22.50 £14.50
% change year-on-year
+27.77% +55.17%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
9227 8896 7720
As % of all contract IT jobs located in the South East 91.68% 91.94% 92.23%
Number of daily rates quoted 5092 4904 3850
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £213 £220
10% offered a daily rate of more than £510 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 441 480 603
Average hourly rate £17.50 £17.00 £18.50
Average hourly rate % change year-on-year
+2.94% -8.10%
90% offered a hourly rate of more than £12.00 £11.50 £11.50
10% offered a hourly rate of more than £42.50 £50.00 £39.00
UK excluding London average hourly rate £16.50 £17.25 £17.50
% change year-on-year
-4.34% -1.42%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Daily Rate Trend in the South East

Technical Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Hourly Rate Trend in the South East

Technical Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -3 3 - - 1
Oxfordshire - 3 - - 1
Buckinghamshire -6 1 - -
East Sussex - - - -
Hampshire - - - -
Surrey - - - -
West Sussex - - - - 1
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 21 April 2015, IT contractor jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 8 (53.33%) SQL
2 7 (46.67%) Windows
3 6 (40.00%) Microsoft
4 4 (26.67%) Intranet
4 4 (26.67%) MS Excel
5 3 (20.00%) UNIX
5 3 (20.00%) Solaris
5 3 (20.00%) Linux
5 3 (20.00%) Oracle
5 3 (20.00%) ITIL
5 3 (20.00%) Client/Server
5 3 (20.00%) Sun
5 3 (20.00%) Active Directory
5 3 (20.00%) MS PowerPoint
5 3 (20.00%) Red Hat
5 3 (20.00%) Telecoms
5 3 (20.00%) Finance
5 3 (20.00%) Problem Management
5 3 (20.00%) Red Hat Enterprise Linux
5 3 (20.00%) Windows Server 2012
6 2 (13.33%) CSS3
6 2 (13.33%) Octopus Deploy
6 2 (13.33%) Icinga
6 2 (13.33%) NAS
6 2 (13.33%) Learning Management System
6 2 (13.33%) PowerShell
6 2 (13.33%) Windows Server 2008
6 2 (13.33%) Microsoft Azure
6 2 (13.33%) Amazon AWS
6 2 (13.33%) Time Management

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 21 April 2015, IT contractor jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (13.33%) IIS
2 1 (6.67%) IBM Notes
2 1 (6.67%) MS Exchange
Applications
1 4 (26.67%) MS Excel
2 3 (20.00%) MS PowerPoint
3 1 (6.67%) MS Office
Cloud Services
1 2 (13.33%) Microsoft Azure
1 2 (13.33%) Amazon AWS
Communications & Networking
1 4 (26.67%) Intranet
2 2 (13.33%) Internet
2 2 (13.33%) SSH
2 2 (13.33%) NAS
2 2 (13.33%) FTP
2 2 (13.33%) SAN
3 1 (6.67%) VPN
Database & Business Intelligence
1 2 (13.33%) Data Warehouse
2 1 (6.67%) RDBMS
2 1 (6.67%) Oracle Database
2 1 (6.67%) Relational Database
2 1 (6.67%) SQL Server
Development Applications
1 2 (13.33%) Octopus Deploy
General
1 3 (20.00%) Telecoms
1 3 (20.00%) Finance
2 2 (13.33%) Publishing
3 1 (6.67%) Banking
Libraries, Frameworks & Software Standards
1 2 (13.33%) HTML
1 2 (13.33%) CSS
1 2 (13.33%) CSS3
Miscellaneous
1 3 (20.00%) Client/Server
2 2 (13.33%) Management Information System
2 2 (13.33%) Web 2.0
2 2 (13.33%) Computer Science
2 2 (13.33%) Learning Management System
3 1 (6.67%) Enterprise Storage
3 1 (6.67%) Analytical Skills
3 1 (6.67%) CMDB
3 1 (6.67%) Fat Client
3 1 (6.67%) E-Learning
3 1 (6.67%) Thin Client
Operating Systems
1 7 (46.67%) Windows
2 3 (20.00%) Solaris
2 3 (20.00%) Linux
2 3 (20.00%) UNIX
2 3 (20.00%) Red Hat Enterprise Linux
2 3 (20.00%) Windows Server 2012
3 2 (13.33%) Windows Server 2008
4 1 (6.67%) Windows 7
4 1 (6.67%) Windows Server 2003
Processes & Methodologies
1 3 (20.00%) ITIL
1 3 (20.00%) Problem Management
2 2 (13.33%) Time Management
2 2 (13.33%) Business Development
2 2 (13.33%) PRINCE2
2 2 (13.33%) Change Management
2 2 (13.33%) Web Design
2 2 (13.33%) Information Management
3 1 (6.67%) Data Analysis
3 1 (6.67%) Asset Management
3 1 (6.67%) Configuration Management
3 1 (6.67%) Project Management
3 1 (6.67%) Service Delivery
3 1 (6.67%) Capacity Management
3 1 (6.67%) Line Management
Programming Languages
1 8 (53.33%) SQL
2 2 (13.33%) PowerShell
Qualifications
1 2 (13.33%) Degree
2 1 (6.67%) SC Cleared
2 1 (6.67%) Security Cleared
System Software
1 3 (20.00%) Active Directory
2 2 (13.33%) VMware ESX
2 2 (13.33%) Microsoft Virtual Server
Systems Management
1 2 (13.33%) Nagios
1 2 (13.33%) Icinga
2 1 (6.67%) Norton AntiVirus
2 1 (6.67%) NetBackup
2 1 (6.67%) SCCM
Vendors
1 6 (40.00%) Microsoft
2 3 (20.00%) Sun
2 3 (20.00%) Oracle
2 3 (20.00%) Red Hat
3 2 (13.33%) SAP
3 2 (13.33%) VMware
4 1 (6.67%) LANDesk
4 1 (6.67%) Cisco
4 1 (6.67%) Symantec
4 1 (6.67%) HP
4 1 (6.67%) Informatica
4 1 (6.67%) Lotus