The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 239 224 235
Rank change year-on-year
-15 +11
Contract jobs requiring a Technical Support Analyst 11 14 15
As % of all contract IT jobs located in the South East 0.12% 0.16% 0.15%
As % of the Job Titles category 0.13% 0.17% 0.16%
Number of daily rates quoted 3 11 0
Average daily rate
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£230 £250 -
Average daily rate % change year-on-year
-8.00% -
UK excluding London average daily rate £196 £250 £193
% change year-on-year
-21.50% +29.87%
Number of hourly rates quoted 5 1 5
Average hourly rate £17.07 £13.00 £14.00
Average hourly rate % change year-on-year
+31.30% -7.14%
UK excluding London average hourly rate £17.00 £13.00 £13.50
% change year-on-year
+30.76% -3.70%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8541 8077 9134
As % of all contract IT jobs located in the South East 91.54% 92.76% 91.97%
Number of daily rates quoted 4717 4319 4217
Average daily rate £360 £363 £350
Average daily rate % change year-on-year
-0.68% +3.57%
90% offered a daily rate of more than £213 £215 £218
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 445 496 613
Average hourly rate £16.15 £16.20 £17.50
Average hourly rate % change year-on-year
-0.30% -7.42%
90% offered a hourly rate of more than £10.57 £11.25 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Technical Support Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Daily Rate Trend in the South East

Technical Support Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the South East region over the 3 months to 30 September 2014.

Technical Support Analyst Daily Rate Histogram in the South East

Technical Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Hourly Rate Trend in the South East

Technical Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +6 7 £265 -30.49% 3
Buckinghamshire +2 2 - - 1
Surrey -2 2 £170 -32.00% 1
West Sussex - - - -
Hampshire - - - - 2
Kent - - - -
Oxfordshire - - - -
Technical Support Analyst
England

Technical Support Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 30 September 2014, IT contractor jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 13 (59.09%) Windows
2 9 (40.91%) Microsoft
3 7 (31.82%) Active Directory
3 7 (31.82%) ITIL
3 7 (31.82%) SQL
4 6 (27.27%) MCSE
4 6 (27.27%) Microsoft Certification
4 6 (27.27%) SLA
4 6 (27.27%) Windows 7
5 5 (22.73%) SC Cleared
5 5 (22.73%) DV Cleared
5 5 (22.73%) Security Cleared
5 5 (22.73%) VB6
5 5 (22.73%) HP
5 5 (22.73%) SQL Server 2000
5 5 (22.73%) Symantec
5 5 (22.73%) Configuration Management
5 5 (22.73%) MCP
5 5 (22.73%) MS Visio
5 5 (22.73%) VB
5 5 (22.73%) VB.NET
5 5 (22.73%) Java
5 5 (22.73%) IIS
5 5 (22.73%) .NET
5 5 (22.73%) SQL Server
5 5 (22.73%) COM+
5 5 (22.73%) XML
6 4 (18.18%) HTML
6 4 (18.18%) VBScript
6 4 (18.18%) ASP.NET

Technical Support Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 30 September 2014, IT contractor jobs across the South East region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (22.73%) IIS
2 4 (18.18%) Documentum
3 1 (4.55%) Blackberry Enterprise Server
3 1 (4.55%) Exchange Server 2000
3 1 (4.55%) WebSphere
3 1 (4.55%) SharePoint
3 1 (4.55%) MS Exchange
Applications
1 5 (22.73%) MS Visio
2 3 (13.64%) MS Office
2 3 (13.64%) MS Excel
Business Applications
1 1 (4.55%) Academy Housing
Communications & Networking
1 1 (4.55%) VoIP
1 1 (4.55%) WAN
1 1 (4.55%) DHCP
1 1 (4.55%) TCP/IP
1 1 (4.55%) DNS
1 1 (4.55%) Firewall
Database & Business Intelligence
1 5 (22.73%) SQL Server
1 5 (22.73%) SQL Server 2000
2 3 (13.64%) DTS
3 2 (9.09%) PowerCenter
4 1 (4.55%) DB2
4 1 (4.55%) Data Warehouse
Development Applications
1 2 (9.09%) Visual Studio
General
1 2 (9.09%) Spanish Language
2 1 (4.55%) Finance
2 1 (4.55%) Publishing
2 1 (4.55%) French Language
2 1 (4.55%) German Language
Libraries, Frameworks & Software Standards
1 5 (22.73%) COM+
1 5 (22.73%) XML
1 5 (22.73%) .NET
2 4 (18.18%) ASP.NET
2 4 (18.18%) HTML
3 1 (4.55%) XSLT
3 1 (4.55%) Spring
3 1 (4.55%) Spring MVC
Miscellaneous
1 2 (9.09%) EPoS
1 2 (9.09%) Blackberry
1 2 (9.09%) Analytical Skills
2 1 (4.55%) Mainframe
2 1 (4.55%) iPad
Operating Systems
1 13 (59.09%) Windows
2 6 (27.27%) Windows 7
3 3 (13.64%) Windows Server 2003
4 2 (9.09%) Linux
4 2 (9.09%) UNIX
4 2 (9.09%) Red Hat Enterprise Linux
5 1 (4.55%) Windows 8
5 1 (4.55%) Mac OS X
5 1 (4.55%) Windows 2000 Server
Processes & Methodologies
1 7 (31.82%) ITIL
2 5 (22.73%) Configuration Management
3 4 (18.18%) CRM
4 2 (9.09%) Business Intelligence
4 2 (9.09%) Migration
5 1 (4.55%) Logistics
5 1 (4.55%) User Acceptance Testing
5 1 (4.55%) Change Control
5 1 (4.55%) Project Management
5 1 (4.55%) Service Management
5 1 (4.55%) Service Delivery
5 1 (4.55%) Change Management
5 1 (4.55%) Identity Management
5 1 (4.55%) MVC
Programming Languages
1 7 (31.82%) SQL
2 5 (22.73%) Java
2 5 (22.73%) VB
2 5 (22.73%) VB.NET
2 5 (22.73%) VB6
3 4 (18.18%) VBScript
4 2 (9.09%) JavaScript
4 2 (9.09%) C#
5 1 (4.55%) PL/SQL
5 1 (4.55%) PowerShell
5 1 (4.55%) VBA
Qualifications
1 6 (27.27%) MCSE
1 6 (27.27%) Microsoft Certification
2 5 (22.73%) SC Cleared
2 5 (22.73%) DV Cleared
2 5 (22.73%) Security Cleared
2 5 (22.73%) MCP
3 1 (4.55%) MCITP
3 1 (4.55%) CCNA
3 1 (4.55%) Cisco Certification
Quality Assurance & Compliance
1 6 (27.27%) SLA
2 1 (4.55%) Sarbanes-Oxley
System Software
1 7 (31.82%) Active Directory
Vendors
1 9 (40.91%) Microsoft
2 5 (22.73%) HP
2 5 (22.73%) Symantec
3 2 (9.09%) Informatica
3 2 (9.09%) Red Hat
4 1 (4.55%) Apple
4 1 (4.55%) Mitel
4 1 (4.55%) Northgate
4 1 (4.55%) Capita
4 1 (4.55%) Avaya
4 1 (4.55%) CA
4 1 (4.55%) SAP
4 1 (4.55%) Unisys
4 1 (4.55%) Cisco
4 1 (4.55%) IBM