The statistics below represent IT contracts advertised across the South East region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 264 258 237
Rank change year-on-year
-6 -21
Contract jobs requiring a Technical Support Analyst 5 13 17
As % of all contract IT jobs located in the South East 0.056% 0.14% 0.19%
As % of the Job Titles category 0.060% 0.14% 0.20%
Number of daily rates quoted 1 5 9
Median daily rate £255 £150 £230
Median daily rate % change year-on-year
+70.00% -34.78%
UK excluding London median daily rate £249 £175 £225
% change year-on-year
+42.14% -22.22%
Number of hourly rates quoted 0 3 3
Median hourly rate - £20.00 £17.07
Median hourly rate % change year-on-year
- +17.16%
UK excluding London median hourly rate £15.00 £20.00 £18.00
% change year-on-year
-25.00% +11.11%
Technical Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8365 9058 8542
As % of all contract IT jobs located in the South East 94.27% 94.70% 94.42%
Number of daily rates quoted 4989 5288 4621
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £210
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 378 426 430
Median hourly rate £21.00 £16.14 £16.25
Median hourly rate % change year-on-year
+30.11% -0.67%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £47.50 £41.37 £40.00
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Technical Support Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the South East

Technical Support Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Daily Rate Trend in the South East

Technical Support Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the South East region.

Technical Support Analyst Hourly Rate Trend in the South East

Technical Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the South East region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire 0 2 - - 1
Oxfordshire +8 1 - - 1
Surrey -7 1 £255 +21.42%
Middlesex - 1 - -
Technical Support Analyst
England

Technical Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 25 July 2016, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Technical Support Analyst in the job title.

1 11 (52.38%) Windows
2 8 (38.10%) Active Directory
3 6 (28.57%) SharePoint
3 6 (28.57%) MS Exchange
3 6 (28.57%) Linux
3 6 (28.57%) SQL
3 6 (28.57%) Oracle
3 6 (28.57%) Exchange Server 2010
4 5 (23.81%) Windows Server
4 5 (23.81%) Intranet
4 5 (23.81%) Disaster Recovery
4 5 (23.81%) VMware
4 5 (23.81%) WordPress
4 5 (23.81%) VMware Infrastructure
5 3 (14.29%) Microsoft
5 3 (14.29%) MS Excel
6 2 (9.52%) Business Analysis
6 2 (9.52%) Migration
6 2 (9.52%) Office 365
6 2 (9.52%) Analytical Skills
7 1 (4.76%) Server Building
7 1 (4.76%) Exchange Server 2013
7 1 (4.76%) Oracle Database
7 1 (4.76%) Oracle Identity Management
7 1 (4.76%) Radio Access Network
7 1 (4.76%) Data Entry
7 1 (4.76%) Microsoft Azure
7 1 (4.76%) Line Management
7 1 (4.76%) Virtual Machines
7 1 (4.76%) Identity Access Management

Technical Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (28.57%) Exchange Server 2010
1 6 (28.57%) MS Exchange
1 6 (28.57%) SharePoint
2 5 (23.81%) WordPress
3 1 (4.76%) Exchange Server 2013
Applications
1 3 (14.29%) MS Excel
2 1 (4.76%) MS Office
2 1 (4.76%) MS PowerPoint
Business Applications
1 1 (4.76%) Dynamics CRM
1 1 (4.76%) Hi Portfolio
Cloud Services
1 2 (9.52%) Office 365
2 1 (4.76%) Microsoft Azure
Communications & Networking
1 5 (23.81%) Intranet
2 1 (4.76%) Firewall
2 1 (4.76%) Radio Access Network
2 1 (4.76%) VPN
2 1 (4.76%) Wireless
Database & Business Intelligence
1 1 (4.76%) Oracle Database
1 1 (4.76%) Oracle Database 11g
1 1 (4.76%) PostgreSQL
General
1 1 (4.76%) Back Office
1 1 (4.76%) Finance
1 1 (4.76%) Telecoms
Miscellaneous
1 2 (9.52%) Analytical Skills
Operating Systems
1 11 (52.38%) Windows
2 6 (28.57%) Linux
3 5 (23.81%) Windows Server
4 1 (4.76%) Unix
Processes & Methodologies
1 5 (23.81%) Disaster Recovery
2 2 (9.52%) Business Analysis
2 2 (9.52%) Migration
3 1 (4.76%) Change Management
3 1 (4.76%) CRM
3 1 (4.76%) Data Analysis
3 1 (4.76%) Data Entry
3 1 (4.76%) Identity Access Management
3 1 (4.76%) Identity Management
3 1 (4.76%) ITIL
3 1 (4.76%) ITSM
3 1 (4.76%) Line Management
3 1 (4.76%) Operations Management
3 1 (4.76%) Server Building
3 1 (4.76%) Service Management
3 1 (4.76%) User Acceptance Testing
Programming Languages
1 6 (28.57%) SQL
Qualifications
1 1 (4.76%) MCP
1 1 (4.76%) MCSE
1 1 (4.76%) Microsoft Certification
System Software
1 8 (38.10%) Active Directory
2 5 (23.81%) VMware Infrastructure
3 1 (4.76%) Virtual Machines
Systems Management
1 1 (4.76%) Oracle Identity Management
Vendors
1 6 (28.57%) Oracle
2 5 (23.81%) VMware
3 3 (14.29%) Microsoft
4 1 (4.76%) SAP