The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 526 499 468
Rank change year-on-year
-27 -31
Contract jobs requiring a Technical Support Analyst 31 40 54
As % of all contract IT jobs located in England 0.068% 0.090% 0.13%
As % of the Job Titles category 0.074% 0.097% 0.14%
Number of daily rates quoted 16 16 26
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£288 £240 £225
Average daily rate % change year-on-year
+19.79% +6.66%
90% offered a daily rate of more than £203 £138 £135
10% offered a daily rate of more than £450 £395 £338
UK excluding London average daily rate £310 £228 £208
% change year-on-year
+36.26% +9.63%
Number of hourly rates quoted 5 5 13
Average hourly rate £27.50 £17.50 £17.50
Average hourly rate % change year-on-year
+57.14% -
90% offered a hourly rate of more than £22.60 £15.40 £12.60
10% offered a hourly rate of more than £28.40 £19.00 £20.00
UK excluding London average hourly rate £27.50 £16.50 £17.50
% change year-on-year
+66.66% -5.71%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
42131 41322 38316
As % of all contract IT jobs located in England 92.43% 92.67% 92.96%
Number of daily rates quoted 26842 25081 22205
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £245 £230 £235
10% offered a daily rate of more than £575 £575 £563
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1651 1833 2326
Average hourly rate £16.50 £17.50 £18.68
Average hourly rate % change year-on-year
-5.71% -6.31%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £39.09 £40.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 28 January 2015.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +10 10 £208 -46.45% 7
South East -15 7 £325 +96.96% 3
East of England +3 4 £450 +23.28% 2
West Midlands +3 3 £288 -14.81% 3
North West 0 3 £240 - 3
Yorkshire -16 2 £319 +32.81% 4
East Midlands - 1 £470 -
South West - - - -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 28 January 2015, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 43 (54.43%) Windows
2 32 (40.51%) Microsoft
3 27 (34.18%) ITIL
4 25 (31.65%) Linux
5 23 (29.11%) Active Directory
6 21 (26.58%) SQL
7 20 (25.32%) MS Office
8 19 (24.05%) UNIX
8 19 (24.05%) Windows 7
9 16 (20.25%) MS Exchange
10 14 (17.72%) Finance
11 13 (16.46%) Cisco
11 13 (16.46%) Oracle
12 12 (15.19%) Analytical Skills
13 11 (13.92%) IBM
14 10 (12.66%) TCP/IP
14 10 (12.66%) HP
14 10 (12.66%) Windows XP
15 9 (11.39%) E-Commerce
15 9 (11.39%) MS Excel
15 9 (11.39%) Windows Server 2008
15 9 (11.39%) Banking
16 8 (10.13%) HPUX
16 8 (10.13%) Java
17 7 (8.86%) Solaris
17 7 (8.86%) SLA
17 7 (8.86%) LAN
17 7 (8.86%) VoIP
17 7 (8.86%) WAN
17 7 (8.86%) Blackberry

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 28 January 2015, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (20.25%) MS Exchange
2 6 (7.59%) WebSphere
3 5 (6.33%) Exchange Server 2010
3 5 (6.33%) IIS
4 4 (5.06%) IBM HTTP Server
4 4 (5.06%) WebSphere Application Server
4 4 (5.06%) SharePoint
4 4 (5.06%) Tomcat
5 3 (3.80%) Exchange Server 2007
6 2 (2.53%) IBM Notes
6 2 (2.53%) SharePoint 2010
7 1 (1.27%) Exchange Server 2003
7 1 (1.27%) SharePoint Server
7 1 (1.27%) Exchange Server 2013
Applications
1 20 (25.32%) MS Office
2 9 (11.39%) MS Excel
3 4 (5.06%) MS Visio
4 1 (1.27%) Final Cut Pro
4 1 (1.27%) S-PLUS
Business Applications
1 2 (2.53%) ION MarketView
2 1 (1.27%) IntelliMatch
Communications & Networking
1 10 (12.66%) TCP/IP
2 7 (8.86%) LAN
2 7 (8.86%) VoIP
2 7 (8.86%) WAN
3 6 (7.59%) Intranet
4 4 (5.06%) Firewall
4 4 (5.06%) Internet
4 4 (5.06%) HTTP
5 3 (3.80%) Multicast
5 3 (3.80%) FTP
5 3 (3.80%) SAN
6 2 (2.53%) 3G
6 2 (2.53%) TACACS
6 2 (2.53%) DHCP
6 2 (2.53%) SNMP
6 2 (2.53%) VPN
6 2 (2.53%) DNS
6 2 (2.53%) NAS
6 2 (2.53%) IP Telephony
6 2 (2.53%) SSH
Database & Business Intelligence
1 5 (6.33%) SQL Server
2 4 (5.06%) DB2
3 3 (3.80%) Relational Database
4 2 (2.53%) PostgreSQL
4 2 (2.53%) Informix
4 2 (2.53%) Data Warehouse
5 1 (1.27%) Oracle Database
5 1 (1.27%) RDBMS
Development Applications
1 2 (2.53%) JIRA
General
1 14 (17.72%) Finance
2 9 (11.39%) Banking
3 6 (7.59%) Investment Banking
4 2 (2.53%) Publishing
4 2 (2.53%) Front Office
5 1 (1.27%) French Language
5 1 (1.27%) German Language
5 1 (1.27%) Spanish Language
5 1 (1.27%) Law
Libraries, Frameworks & Software Standards
1 4 (5.06%) Middleware
1 4 (5.06%) WebSphere MQ
1 4 (5.06%) HTML
1 4 (5.06%) XML
1 4 (5.06%) FIX Protocol
2 3 (3.80%) Rendezvous
3 2 (2.53%) FpML
3 2 (2.53%) CSS
3 2 (2.53%) XSLT
3 2 (2.53%) .NET
3 2 (2.53%) CSS3
3 2 (2.53%) WebSphere Message Broker
4 1 (1.27%) Software Packaging
4 1 (1.27%) EDI
Miscellaneous
1 12 (15.19%) Analytical Skills
2 7 (8.86%) Blackberry
3 3 (3.80%) iSeries
3 3 (3.80%) Foreign Exchange (FX)
3 3 (3.80%) Client/Server
4 2 (2.53%) Fixed Income
4 2 (2.53%) Management Information System
4 2 (2.53%) AS400
4 2 (2.53%) Learning Management System
4 2 (2.53%) Computer Science
4 2 (2.53%) Life Science
4 2 (2.53%) Web 2.0
5 1 (1.27%) Smartphone
5 1 (1.27%) CMDB
5 1 (1.27%) Derivative
5 1 (1.27%) Fat Client
5 1 (1.27%) Enterprise Storage
5 1 (1.27%) Mobile App
5 1 (1.27%) Thin Client
5 1 (1.27%) Clustering
Operating Systems
1 43 (54.43%) Windows
2 25 (31.65%) Linux
3 19 (24.05%) UNIX
3 19 (24.05%) Windows 7
4 10 (12.66%) Windows XP
5 9 (11.39%) Windows Server 2008
6 8 (10.13%) HPUX
7 7 (8.86%) Solaris
7 7 (8.86%) Windows Server 2003
8 5 (6.33%) Windows Server 2012
8 5 (6.33%) AIX
9 4 (5.06%) Red Hat Enterprise Linux
9 4 (5.06%) Windows Vista
10 3 (3.80%) Windows 8
10 3 (3.80%) OS/400
11 2 (2.53%) CentOS
11 2 (2.53%) Mac OS
12 1 (1.27%) Android
12 1 (1.27%) i5/OS
12 1 (1.27%) Windows 2000 Server
Processes & Methodologies
1 27 (34.18%) ITIL
2 9 (11.39%) E-Commerce
3 6 (7.59%) Configuration Management
3 6 (7.59%) Load Balancing
4 4 (5.06%) Change Management
4 4 (5.06%) Change Control
4 4 (5.06%) Problem Management
5 3 (3.80%) Incident Management
5 3 (3.80%) Line Management
5 3 (3.80%) Root Cause Analysis
5 3 (3.80%) Stakeholder Management
6 2 (2.53%) Web Design
6 2 (2.53%) Workflow
6 2 (2.53%) Service Management
6 2 (2.53%) Project Management
6 2 (2.53%) Network Management
6 2 (2.53%) ITIL V3
6 2 (2.53%) Time Management
6 2 (2.53%) Business Development
7 1 (1.27%) Asset Management
Programming Languages
1 21 (26.58%) SQL
2 8 (10.13%) Java
3 3 (3.80%) Shell Script
4 2 (2.53%) VBA
4 2 (2.53%) JavaScript
4 2 (2.53%) Perl
4 2 (2.53%) PHP
4 2 (2.53%) Python
5 1 (1.27%) PowerShell
5 1 (1.27%) PL/SQL
Qualifications
1 5 (6.33%) ITIL Foundation Certificate
1 5 (6.33%) Microsoft Certification
2 4 (5.06%) MCSE
2 4 (5.06%) SC Cleared
2 4 (5.06%) Security Cleared
3 3 (3.80%) DV Cleared
3 3 (3.80%) Degree
3 3 (3.80%) MCP
4 1 (1.27%) MCDST
4 1 (1.27%) MCITP
4 1 (1.27%) CCNA
4 1 (1.27%) ITIL Certification
4 1 (1.27%) Citrix Certification
4 1 (1.27%) Cisco Certification
Quality Assurance & Compliance
1 7 (8.86%) SLA
System Software
1 23 (29.11%) Active Directory
2 3 (3.80%) VMware Infrastructure
3 2 (2.53%) vSphere
3 2 (2.53%) Microsoft Virtual Server
4 1 (1.27%) XenApp
4 1 (1.27%) XenDesktop
4 1 (1.27%) Hyper-V
4 1 (1.27%) VMware ESX
Systems Management
1 4 (5.06%) SCCM
2 3 (3.80%) Control-M
3 2 (2.53%) Nagios
3 2 (2.53%) Netcool
3 2 (2.53%) Puppet
3 2 (2.53%) Cisco Prime
4 1 (1.27%) SCOM
4 1 (1.27%) Norton AntiVirus
4 1 (1.27%) NetBackup
Vendors
1 32 (40.51%) Microsoft
2 13 (16.46%) Cisco
2 13 (16.46%) Oracle
3 11 (13.92%) IBM
4 10 (12.66%) HP
5 6 (7.59%) Red Hat
6 5 (6.33%) Citrix
6 5 (6.33%) Symantec
7 4 (5.06%) VMware
8 3 (3.80%) Sun
8 3 (3.80%) SAP
8 3 (3.80%) TIBCO
8 3 (3.80%) Remedy
8 3 (3.80%) McAfee
9 2 (2.53%) CheckPoint
9 2 (2.53%) Sage
9 2 (2.53%) Siemens
9 2 (2.53%) Lotus
9 2 (2.53%) EMC
9 2 (2.53%) Adobe
Blackburn, Lancashire
CRL
Rate: From £200 to £250 per day
Posted: 5 hours ago