The statistics below represent IT contracts advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Technical Support Analyst
UK / England
Rank 556 563 552
Rank change year-on-year
+7 -11
Contract jobs requiring a Technical Support Analyst 21 28 32
As % of all contract IT jobs located in England 0.051% 0.061% 0.070%
As % of the Job Titles category 0.053% 0.065% 0.074%
Number of daily rates quoted 13 20 17
Median daily rate £165 £200 £230
Median daily rate % change year-on-year
-17.50% -13.04%
90% offered a daily rate of more than £135 £112 £188
10% offered a daily rate of more than £416 £400 £440
UK excluding London median daily rate £186 £330 £288
% change year-on-year
-43.78% +14.78%
Number of hourly rates quoted 3 1 4
Median hourly rate £13.00 £12.00 £27.50
Median hourly rate % change year-on-year
+8.33% -56.36%
90% offered a hourly rate of more than £12.19 £12.00 £22.25
10% offered a hourly rate of more than £18.00 £12.00 £28.55
UK excluding London median hourly rate £13.00 £12.00 £27.50
% change year-on-year
+8.33% -56.36%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39259 43355 43155
As % of all contract IT jobs located in England 94.68% 94.94% 94.72%
Number of daily rates quoted 25755 27927 27633
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1348 1585 1746
Median hourly rate £18.50 £17.50 £16.50
Median hourly rate % change year-on-year
+5.71% +6.06%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £45.00 £45.50 £37.50
UK excluding London median hourly rate £17.32 £17.50 £16.00
% change year-on-year
-1.02% +9.37%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 17 January 2017.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 9 £135 -18.18% 3
East Midlands +6 3 £150 -24.52% 1
West Midlands -6 3 - - 6
South East +17 2 £400 +128.57% 2
North West +15 2 £165 -58.75%
Yorkshire - 1 - - 1
South West - 1 £320 - 1
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 17 January 2017, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Technical Support Analyst in the job title.

1 27 (39.71%) Windows
2 26 (38.24%) Active Directory
3 22 (32.35%) Microsoft
4 19 (27.94%) Windows 7
5 18 (26.47%) ITIL
6 17 (25.00%) MS Excel
7 15 (22.06%) SQL
8 14 (20.59%) MS Office
9 13 (19.12%) Windows 10
9 13 (19.12%) VMware
10 12 (17.65%) Cisco
11 11 (16.18%) HTML
11 11 (16.18%) CSS
11 11 (16.18%) CMS
11 11 (16.18%) Service Management
11 11 (16.18%) VMware Infrastructure
11 11 (16.18%) Drupal
11 11 (16.18%) WordPress
11 11 (16.18%) Degree
12 10 (14.71%) Content Management
12 10 (14.71%) Root Cause Analysis
12 10 (14.71%) Finance
12 10 (14.71%) TCP/IP
12 10 (14.71%) SLA
13 9 (13.24%) Mac OS X
13 9 (13.24%) Information Security
13 9 (13.24%) Wireless
13 9 (13.24%) ITIL Certification
13 9 (13.24%) Blackberry
13 9 (13.24%) Blackberry Enterprise Server

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (16.18%) CMS
1 11 (16.18%) Drupal
1 11 (16.18%) WordPress
2 9 (13.24%) Blackberry Enterprise Server
3 4 (5.88%) MS Exchange
4 2 (2.94%) Skype for Business
5 1 (1.47%) Documentum
5 1 (1.47%) Exchange Server 2003
5 1 (1.47%) Exchange Server 2007
5 1 (1.47%) Exchange Server 2013
5 1 (1.47%) IIS
Applications
1 17 (25.00%) MS Excel
2 14 (20.59%) MS Office
3 1 (1.47%) MS PowerPoint
Business Applications
1 4 (5.88%) BASE24
2 2 (2.94%) Infor CloudSuite
2 2 (2.94%) Infor CloudSuite Industrial (formerly SyteLine)
2 2 (2.94%) Infor CRM
3 1 (1.47%) Maximo
3 1 (1.47%) Northgate Housing
3 1 (1.47%) SAP Oil and Gas
Cloud Services
1 7 (10.29%) Office 365
2 1 (1.47%) Amazon AWS
Communications & Networking
1 10 (14.71%) TCP/IP
2 9 (13.24%) Wireless
3 6 (8.82%) VPN
4 4 (5.88%) ATM
4 4 (5.88%) Firewall
5 3 (4.41%) MPLS
5 3 (4.41%) VoIP
5 3 (4.41%) WAN
6 2 (2.94%) Internet
6 2 (2.94%) LAN
7 1 (1.47%) 3G
7 1 (1.47%) ADSL
7 1 (1.47%) Broadband
7 1 (1.47%) DHCP
7 1 (1.47%) DNS
7 1 (1.47%) Intranet
7 1 (1.47%) IPv4
7 1 (1.47%) OSPF
7 1 (1.47%) SAN
7 1 (1.47%) SMS
Database & Business Intelligence
1 4 (5.88%) SQL Server
2 1 (1.47%) GIS
2 1 (1.47%) OLAP
2 1 (1.47%) Oracle OLAP
2 1 (1.47%) Oracle OWB
2 1 (1.47%) SQL Server 2008
Development Applications
1 2 (2.94%) Team Foundation Server
1 2 (2.94%) Visual Studio
General
1 10 (14.71%) Finance
2 2 (2.94%) Automotive
3 1 (1.47%) Back Office
3 1 (1.47%) Banking
3 1 (1.47%) Electronics
3 1 (1.47%) Legal
3 1 (1.47%) Manufacturing
3 1 (1.47%) Marketing
3 1 (1.47%) Publishing
3 1 (1.47%) Retail
3 1 (1.47%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (16.18%) CSS
1 11 (16.18%) HTML
2 4 (5.88%) J2EE
2 4 (5.88%) Web Services
3 3 (4.41%) .NET
3 3 (4.41%) WCF
4 2 (2.94%) WPF
5 1 (1.47%) XML
Miscellaneous
1 9 (13.24%) Blackberry
2 7 (10.29%) Management Information System
3 4 (5.88%) Analytical Skills
3 4 (5.88%) EMV
3 4 (5.88%) IBM Mainframe
3 4 (5.88%) Mainframe
3 4 (5.88%) Tandem
4 2 (2.94%) Data Centre
4 2 (2.94%) NHS
4 2 (2.94%) Over-the-Top Content
4 2 (2.94%) Video on Demand
5 1 (1.47%) Driving Licence
5 1 (1.47%) Fat Client
5 1 (1.47%) FMCG
5 1 (1.47%) iPhone
5 1 (1.47%) Mathematics
5 1 (1.47%) Thin Client
Operating Systems
1 27 (39.71%) Windows
2 19 (27.94%) Windows 7
3 13 (19.12%) Windows 10
4 9 (13.24%) Mac OS X
5 5 (7.35%) Unix
6 4 (5.88%) Windows Server
7 2 (2.94%) Windows Server 2012
8 1 (1.47%) Windows 8
8 1 (1.47%) Windows Server 2008
Processes & Methodologies
1 18 (26.47%) ITIL
2 11 (16.18%) Service Management
3 10 (14.71%) Content Management
3 10 (14.71%) Root Cause Analysis
4 9 (13.24%) Information Security
4 9 (13.24%) Problem Management
5 7 (10.29%) Project Management
6 5 (7.35%) Coaching
6 5 (7.35%) Incident Management
7 4 (5.88%) Server Monitoring
7 4 (5.88%) Supplier Management
8 3 (4.41%) Migration
9 2 (2.94%) Asset Management
9 2 (2.94%) Change Management
9 2 (2.94%) CRM
9 2 (2.94%) Data Migration
9 2 (2.94%) ERP
9 2 (2.94%) ITIL V3
9 2 (2.94%) PLM
9 2 (2.94%) Release Management
Programming Languages
1 15 (22.06%) SQL
2 4 (5.88%) C#
2 4 (5.88%) COBOL
2 4 (5.88%) Java
2 4 (5.88%) PL/SQL
3 2 (2.94%) JavaScript
3 2 (2.94%) Perl
4 1 (1.47%) Shell Script
Qualifications
1 11 (16.18%) Degree
2 9 (13.24%) ITIL Certification
3 2 (2.94%) DBS Check
3 2 (2.94%) MCSE
3 2 (2.94%) Microsoft Certification
4 1 (1.47%) A+ Certification
4 1 (1.47%) CCNA
4 1 (1.47%) CCNP
4 1 (1.47%) Cisco Certification
4 1 (1.47%) HNC
4 1 (1.47%) HND
4 1 (1.47%) MCITP
4 1 (1.47%) MCP
4 1 (1.47%) MCSA
4 1 (1.47%) SC Cleared
4 1 (1.47%) Security Cleared
Quality Assurance & Compliance
1 10 (14.71%) SLA
2 2 (2.94%) QA
3 1 (1.47%) Data Quality
System Software
1 26 (38.24%) Active Directory
2 11 (16.18%) VMware Infrastructure
3 9 (13.24%) Virtual Desktop
3 9 (13.24%) vSphere
4 3 (4.41%) Hyper-V
5 1 (1.47%) Terminal Services
5 1 (1.47%) UAG
Systems Management
1 3 (4.41%) SCCM
2 1 (1.47%) Norton AntiVirus
2 1 (1.47%) OpenView Configuration Management
Vendors
1 22 (32.35%) Microsoft
2 13 (19.12%) VMware
3 12 (17.65%) Cisco
4 9 (13.24%) LANDesk
5 5 (7.35%) Oracle
6 4 (5.88%) Apple
6 4 (5.88%) IBM
7 3 (4.41%) Citrix
8 2 (2.94%) Dell
8 2 (2.94%) Google
8 2 (2.94%) HP
8 2 (2.94%) Infor
8 2 (2.94%) Intel Security
8 2 (2.94%) SAP
9 1 (1.47%) Fortinet
9 1 (1.47%) Kaspersky
9 1 (1.47%) Palo Alto
9 1 (1.47%) SolarWinds
9 1 (1.47%) SonicWALL
9 1 (1.47%) WatchGuard
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Rate: From £13 to £17 per hour
Posted: 4 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 5 days ago