The statistics below represent IT contracts advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Technical Support Analyst
UK / England
Rank 546 548 561
Rank change year-on-year
+2 +13
Contract jobs requiring a Technical Support Analyst 31 41 38
As % of all contract IT jobs located in England 0.074% 0.087% 0.080%
As % of the Job Titles category 0.078% 0.092% 0.084%
Number of daily rates quoted 20 31 20
Median daily rate £141 £225 £273
Median daily rate % change year-on-year
-37.22% -17.43%
90% offered a daily rate of more than £135 £105 £197
10% offered a daily rate of more than £330 £400 £452
UK excluding London median daily rate £175 £238 £288
% change year-on-year
-26.31% -17.39%
Number of hourly rates quoted 1 8 8
Median hourly rate £19.50 £19.75 £27.50
Median hourly rate % change year-on-year
-1.26% -28.18%
UK excluding London median hourly rate £19.50 £11.50 £27.50
% change year-on-year
+69.56% -58.18%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39800 44770 45194
As % of all contract IT jobs located in England 94.70% 95.09% 94.75%
Number of daily rates quoted 26166 29219 28232
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £263 £263 £245
10% offered a daily rate of more than £600 £590 £568
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1406 1507 1784
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.32 £11.08 £11.00
10% offered a hourly rate of more than £47.00 £48.00 £42.00
UK excluding London median hourly rate £17.50 £18.48 £16.85
% change year-on-year
-5.27% +9.64%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 27 February 2017.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 13 £135 -28.00% 2
East of England -3 6 £159 -36.50% 2
East Midlands +4 5 £150 -43.92% 1
North West +16 2 £165 -58.75% 3
South East +9 2 - - 4
West Midlands +9 1 - - 4
South West -2 1 £320 +40.65%
Yorkshire - 1 - - 3
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 27 February 2017, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Technical Support Analyst in the job title.

1 30 (49.18%) Windows
1 30 (49.18%) Active Directory
2 26 (42.62%) Microsoft
3 21 (34.43%) Windows 7
4 19 (31.15%) VMware
5 18 (29.51%) ITIL
6 17 (27.87%) MS Office
6 17 (27.87%) MS Excel
6 17 (27.87%) Cisco
6 17 (27.87%) VMware Infrastructure
7 16 (26.23%) Windows 10
7 16 (26.23%) Wireless
7 16 (26.23%) TCP/IP
8 13 (21.31%) SLA
9 12 (19.67%) Virtual Desktop
9 12 (19.67%) LANDesk
9 12 (19.67%) Problem Management
9 12 (19.67%) vSphere
9 12 (19.67%) Root Cause Analysis
9 12 (19.67%) ITIL Certification
9 12 (19.67%) Mac OS X
9 12 (19.67%) SQL
9 12 (19.67%) Information Security
9 12 (19.67%) Service Management
9 12 (19.67%) Blackberry
9 12 (19.67%) Blackberry Enterprise Server
10 10 (16.39%) LAN
11 8 (13.11%) Finance
12 7 (11.48%) Degree
12 7 (11.48%) HTML

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (19.67%) Blackberry Enterprise Server
2 6 (9.84%) CMS
2 6 (9.84%) Drupal
2 6 (9.84%) WordPress
3 5 (8.20%) MS Exchange
4 3 (4.92%) IBM Notes
5 1 (1.64%) Exchange Server 2003
5 1 (1.64%) Exchange Server 2007
5 1 (1.64%) Exchange Server 2013
5 1 (1.64%) Skype for Business
Applications
1 17 (27.87%) MS Excel
1 17 (27.87%) MS Office
2 2 (3.28%) MS PowerPoint
Business Applications
1 2 (3.28%) Infor CloudSuite
1 2 (3.28%) Infor CloudSuite Industrial (formerly SyteLine)
1 2 (3.28%) Infor CRM
2 1 (1.64%) SAP Oil and Gas
Cloud Services
1 5 (8.20%) Office 365
Communications & Networking
1 16 (26.23%) TCP/IP
1 16 (26.23%) Wireless
2 10 (16.39%) LAN
3 6 (9.84%) VPN
3 6 (9.84%) WAN
4 5 (8.20%) Firewall
5 4 (6.56%) SAN
6 3 (4.92%) Unified Communications
6 3 (4.92%) VoIP
7 2 (3.28%) BGP
7 2 (3.28%) iSCSI
7 2 (3.28%) MPLS
7 2 (3.28%) OSPF
7 2 (3.28%) Structured Cabling
7 2 (3.28%) VXLAN
8 1 (1.64%) 3G
8 1 (1.64%) DHCP
8 1 (1.64%) DNS
8 1 (1.64%) Internet
8 1 (1.64%) IPv4
Database & Business Intelligence
1 3 (4.92%) SQL Server
2 1 (1.64%) BusinessObjects
2 1 (1.64%) DataStage
2 1 (1.64%) OLAP
2 1 (1.64%) Oracle OLAP
2 1 (1.64%) Oracle OWB
Development Applications
1 3 (4.92%) Team Foundation Server
1 3 (4.92%) Visual Studio
General
1 8 (13.11%) Finance
2 2 (3.28%) Banking
3 1 (1.64%) Automotive
3 1 (1.64%) Electronics
3 1 (1.64%) Local Government
3 1 (1.64%) Manufacturing
3 1 (1.64%) Marketing
3 1 (1.64%) Retail
3 1 (1.64%) Telecoms
Libraries, Frameworks & Software Standards
1 7 (11.48%) HTML
2 6 (9.84%) CSS
3 4 (6.56%) .NET
3 4 (6.56%) WCF
3 4 (6.56%) Web Services
4 3 (4.92%) Java SE
4 3 (4.92%) WPF
5 1 (1.64%) XML
Miscellaneous
1 12 (19.67%) Blackberry
2 6 (9.84%) Data Centre
3 3 (4.92%) Analytical Skills
3 3 (4.92%) Enterprise Storage
4 2 (3.28%) iPhone
4 2 (3.28%) NHS
4 2 (3.28%) Over-the-Top Content
4 2 (3.28%) Video on Demand
5 1 (1.64%) Computer Science
5 1 (1.64%) Driving Licence
5 1 (1.64%) Fat Client
5 1 (1.64%) iPad
5 1 (1.64%) Thin Client
5 1 (1.64%) User Experience
Operating Systems
1 30 (49.18%) Windows
2 21 (34.43%) Windows 7
3 16 (26.23%) Windows 10
4 12 (19.67%) Mac OS X
5 5 (8.20%) Windows Server
6 3 (4.92%) Windows 8
7 2 (3.28%) Unix
7 2 (3.28%) Windows Server 2012
8 1 (1.64%) Apple iOS
8 1 (1.64%) Windows Server 2003
8 1 (1.64%) Windows Server 2008
Processes & Methodologies
1 18 (29.51%) ITIL
2 12 (19.67%) Information Security
2 12 (19.67%) Problem Management
2 12 (19.67%) Root Cause Analysis
2 12 (19.67%) Service Management
3 6 (9.84%) Content Management
4 5 (8.20%) Migration
5 4 (6.56%) Server Monitoring
6 3 (4.92%) Change Management
6 3 (4.92%) Disaster Recovery
6 3 (4.92%) Software Deployment
6 3 (4.92%) Software Distribution
7 2 (3.28%) CRM
7 2 (3.28%) Data Migration
7 2 (3.28%) ERP
7 2 (3.28%) Investment Management
7 2 (3.28%) Network Management
7 2 (3.28%) PLM
8 1 (1.64%) Asset Management
8 1 (1.64%) Programme Management
Programming Languages
1 12 (19.67%) SQL
2 5 (8.20%) C#
3 4 (6.56%) JavaScript
3 4 (6.56%) PL/SQL
4 3 (4.92%) Perl
5 2 (3.28%) Shell Script
6 1 (1.64%) Korn
6 1 (1.64%) PHP
Qualifications
1 12 (19.67%) ITIL Certification
2 7 (11.48%) Degree
3 4 (6.56%) A+ Certification
4 2 (3.28%) CCNA
4 2 (3.28%) CCNP
4 2 (3.28%) Cisco Certification
4 2 (3.28%) DBS Check
4 2 (3.28%) MCSE
4 2 (3.28%) Microsoft Certification
5 1 (1.64%) MCITP
5 1 (1.64%) MCP
5 1 (1.64%) MCSA
5 1 (1.64%) SC Cleared
5 1 (1.64%) Security Cleared
Quality Assurance & Compliance
1 13 (21.31%) SLA
2 3 (4.92%) QA
3 1 (1.64%) PMO
System Software
1 30 (49.18%) Active Directory
2 17 (27.87%) VMware Infrastructure
3 12 (19.67%) Virtual Desktop
3 12 (19.67%) vSphere
4 3 (4.92%) Hyper-V
4 3 (4.92%) Microsoft App-V
4 3 (4.92%) Microsoft Virtual Server
4 3 (4.92%) Virtual Servers
5 2 (3.28%) VMware ESX
6 1 (1.64%) Terminal Services
Systems Management
1 5 (8.20%) SCCM
2 2 (3.28%) AirWatch
2 2 (3.28%) Norton AntiVirus
Vendors
1 26 (42.62%) Microsoft
2 19 (31.15%) VMware
3 17 (27.87%) Cisco
4 12 (19.67%) LANDesk
5 5 (8.20%) Oracle
6 3 (4.92%) Apple
6 3 (4.92%) Citrix
6 3 (4.92%) Dell
6 3 (4.92%) Lotus
6 3 (4.92%) Palo Alto
7 2 (3.28%) Arista
7 2 (3.28%) Fortinet
7 2 (3.28%) Infor
7 2 (3.28%) SolarWinds
7 2 (3.28%) Symantec
8 1 (1.64%) Google
8 1 (1.64%) IBM
8 1 (1.64%) Intel Security
8 1 (1.64%) NetApp
8 1 (1.64%) SAP
Manchester, Lancashire
The One Group
Rate: £120 - 150 per day
Posted: 5 days ago