The statistics below represent IT contracts advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 587 579 524
Rank change year-on-year
-8 -55
Contract jobs requiring a Technical Support Analyst 36 40 63
As % of all contract IT jobs located in England 0.072% 0.078% 0.13%
As % of the Job Titles category 0.076% 0.082% 0.14%
Number of daily rates quoted 16 21 34
Median daily rate £234 £220 £230
Median daily rate % change year-on-year
+6.25% -4.34%
90% offered a daily rate of more than £130 £135 £140
10% offered a daily rate of more than £450 £450 £392
UK excluding London median daily rate £249 £175 £225
% change year-on-year
+42.14% -22.22%
Number of hourly rates quoted 3 6 17
Median hourly rate £17.50 £20.00 £18.97
Median hourly rate % change year-on-year
-12.50% +5.45%
90% offered a hourly rate of more than £11.90 £13.78 £12.80
10% offered a hourly rate of more than £19.10 £60.10 £22.00
UK excluding London median hourly rate £15.00 £20.00 £18.00
% change year-on-year
-25.00% +11.11%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47291 48931 46133
As % of all contract IT jobs located in England 94.80% 94.82% 94.86%
Number of daily rates quoted 31081 31593 28481
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1412 1847 1900
Median hourly rate £17.00 £16.61 £16.50
Median hourly rate % change year-on-year
+2.34% +0.66%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 25 July 2016.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -7 14 £200 -9.09% 3
North West +14 7 £196 - 4
South East -6 5 £255 +70.00% 4
East of England +23 4 £90 -
West Midlands -27 4 £375 - 1
East Midlands -6 1 - - 2
South West - 1 £450 - 3
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 July 2016, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Technical Support Analyst in the job title.

1 55 (64.71%) Windows
2 43 (50.59%) Active Directory
3 30 (35.29%) ITIL
4 26 (30.59%) Microsoft
5 22 (25.88%) Windows Server
6 21 (24.71%) Windows 7
7 18 (21.18%) MS Excel
8 17 (20.00%) VMware
9 16 (18.82%) Linux
9 16 (18.82%) SQL
9 16 (18.82%) MS Office
9 16 (18.82%) MS Exchange
10 14 (16.47%) VMware Infrastructure
11 13 (15.29%) Finance
12 11 (12.94%) SharePoint
12 11 (12.94%) Oracle
13 10 (11.76%) Intranet
14 9 (10.59%) Cisco
14 9 (10.59%) Exchange Server 2010
14 9 (10.59%) Windows Server 2008
14 9 (10.59%) Office 365
15 8 (9.41%) Microsoft Certification
15 8 (9.41%) Unix
16 7 (8.24%) Service Management
16 7 (8.24%) TCP/IP
16 7 (8.24%) SCCM
16 7 (8.24%) Windows 8
16 7 (8.24%) Windows Server 2012
17 6 (7.06%) Security Cleared
17 6 (7.06%) Red Hat Enterprise Linux

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (18.82%) MS Exchange
2 11 (12.94%) SharePoint
3 9 (10.59%) Exchange Server 2010
4 6 (7.06%) Blackberry Enterprise Server
5 5 (5.88%) WordPress
6 4 (4.71%) Exchange Server 2013
7 3 (3.53%) Skype for Business
8 2 (2.35%) Exchange Server 2003
8 2 (2.35%) Exchange Server 2007
8 2 (2.35%) IIS
9 1 (1.18%) Apache
9 1 (1.18%) MQSeries
9 1 (1.18%) Oracle Workflow
9 1 (1.18%) SharePoint 2010
9 1 (1.18%) WebSphere
Applications
1 18 (21.18%) MS Excel
2 16 (18.82%) MS Office
3 1 (1.18%) MS PowerPoint
3 1 (1.18%) MS Visio
Business Applications
1 2 (2.35%) Hi Portfolio
1 2 (2.35%) Oracle EBS
2 1 (1.18%) BASE24
2 1 (1.18%) Dynamics CRM
2 1 (1.18%) Eagle PACE
2 1 (1.18%) LatentZero
2 1 (1.18%) Markit EDM
2 1 (1.18%) Oracle Applications
2 1 (1.18%) Oracle EBS R12
2 1 (1.18%) Oracle Procure-to-Pay
2 1 (1.18%) thinkFolio
Cloud Services
1 9 (10.59%) Office 365
2 1 (1.18%) Microsoft Azure
2 1 (1.18%) Veeva
Communications & Networking
1 10 (11.76%) Intranet
2 7 (8.24%) TCP/IP
3 6 (7.06%) DHCP
3 6 (7.06%) DNS
3 6 (7.06%) Wireless
4 5 (5.88%) Internet
4 5 (5.88%) WAN
5 4 (4.71%) LAN
5 4 (4.71%) LDAP
6 3 (3.53%) VoIP
7 2 (2.35%) Firewall
7 2 (2.35%) IP Telephony
7 2 (2.35%) Remote Desktop
7 2 (2.35%) SAN
8 1 (1.18%) 802.11
8 1 (1.18%) Cisco IOS
8 1 (1.18%) Cisco IPT
8 1 (1.18%) IPsec
8 1 (1.18%) Network Security
8 1 (1.18%) Radio Access Network
Database & Business Intelligence
1 3 (3.53%) SQL Server
2 1 (1.18%) Oracle BI Publisher
2 1 (1.18%) Oracle Database
2 1 (1.18%) Oracle Database 11g
2 1 (1.18%) Oracle Reports
2 1 (1.18%) PostgreSQL
2 1 (1.18%) QlikView
2 1 (1.18%) SQL Server 2008
2 1 (1.18%) SQL Server 2012
2 1 (1.18%) SQL Server 2014
2 1 (1.18%) SQL Server Integration Services
2 1 (1.18%) SQL Server Reporting Services
2 1 (1.18%) SQLPlus
Development Applications
1 1 (1.18%) JDeveloper
1 1 (1.18%) Oracle Forms
1 1 (1.18%) Team Foundation Server
1 1 (1.18%) Visual Studio
General
1 13 (15.29%) Finance
2 5 (5.88%) Law
3 3 (3.53%) Back Office
3 3 (3.53%) Legal
4 2 (2.35%) Banking
4 2 (2.35%) Manufacturing
5 1 (1.18%) Investment Banking
5 1 (1.18%) Local Government
5 1 (1.18%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (4.71%) .NET
2 3 (3.53%) WCF
2 3 (3.53%) WPF
3 2 (2.35%) ASP.NET
4 1 (1.18%) 802.1X
4 1 (1.18%) J2EE
4 1 (1.18%) OAuth
4 1 (1.18%) OpenID
4 1 (1.18%) SAML
4 1 (1.18%) Web Services
4 1 (1.18%) WebSphere MQ
4 1 (1.18%) XML
Miscellaneous
1 6 (7.06%) Blackberry
2 4 (4.71%) Analytical Skills
2 4 (4.71%) Data Centre
3 3 (3.53%) EMC VNX
4 2 (2.35%) CMDB
4 2 (2.35%) Management Information System
5 1 (1.18%) AS400
5 1 (1.18%) Clustering
5 1 (1.18%) EMV
5 1 (1.18%) Fat Client
5 1 (1.18%) IBM Mainframe
5 1 (1.18%) iSeries
5 1 (1.18%) Life Science
5 1 (1.18%) Mainframe
5 1 (1.18%) Mathematics
5 1 (1.18%) Smartphone
5 1 (1.18%) Tandem
5 1 (1.18%) Thin Client
Operating Systems
1 55 (64.71%) Windows
2 22 (25.88%) Windows Server
3 21 (24.71%) Windows 7
4 16 (18.82%) Linux
5 9 (10.59%) Windows Server 2008
6 8 (9.41%) Unix
7 7 (8.24%) Windows 8
7 7 (8.24%) Windows Server 2012
8 6 (7.06%) Red Hat Enterprise Linux
9 4 (4.71%) Mac OS X
9 4 (4.71%) Windows 10
9 4 (4.71%) Windows Server 2003
10 3 (3.53%) Android
10 3 (3.53%) Solaris
10 3 (3.53%) Windows Vista
10 3 (3.53%) Windows XP
Processes & Methodologies
1 30 (35.29%) ITIL
2 7 (8.24%) Service Management
3 6 (7.06%) Configuration Management
3 6 (7.06%) Incident Management
4 5 (5.88%) Disaster Recovery
4 5 (5.88%) Information Security
4 5 (5.88%) ITIL V2
4 5 (5.88%) ITIL V3
4 5 (5.88%) Problem Management
5 4 (4.71%) Change Management
5 4 (4.71%) Root Cause Analysis
6 3 (3.53%) Business Analysis
6 3 (3.53%) Service Delivery
6 3 (3.53%) Virtual Environments
7 2 (2.35%) Application Virtualisation
7 2 (2.35%) Data Protection
7 2 (2.35%) Identity Access Management
7 2 (2.35%) Identity Management
7 2 (2.35%) User Acceptance Testing
7 2 (2.35%) Workflow
Programming Languages
1 16 (18.82%) SQL
2 4 (4.71%) C#
3 2 (2.35%) Perl
3 2 (2.35%) PL/SQL
3 2 (2.35%) PowerShell
4 1 (1.18%) COBOL
4 1 (1.18%) Java
4 1 (1.18%) JavaScript
4 1 (1.18%) Python
4 1 (1.18%) RPG IV
4 1 (1.18%) T-SQL
Qualifications
1 8 (9.41%) Microsoft Certification
2 6 (7.06%) Security Cleared
3 5 (5.88%) Degree
3 5 (5.88%) ITIL Certification
4 3 (3.53%) DV Cleared
4 3 (3.53%) EMCSA
4 3 (3.53%) SC Cleared
5 2 (2.35%) ITIL Foundation Certificate
5 2 (2.35%) MCSA
5 2 (2.35%) MCSE
6 1 (1.18%) DBS Check
6 1 (1.18%) MCITP
6 1 (1.18%) MCP
Quality Assurance & Compliance
1 6 (7.06%) SLA
2 3 (3.53%) ISO/IEC 27001
3 2 (2.35%) QA
System Software
1 43 (50.59%) Active Directory
2 14 (16.47%) VMware Infrastructure
3 4 (4.71%) Virtual Desktop
3 4 (4.71%) vSphere
4 3 (3.53%) Virtual Machines
4 3 (3.53%) Virtual Servers
5 2 (2.35%) DFS Replication
5 2 (2.35%) Hyper-V
5 2 (2.35%) Microsoft App-V
6 1 (1.18%) XenApp
6 1 (1.18%) XenDesktop
6 1 (1.18%) XenServer
Systems Management
1 7 (8.24%) SCCM
2 5 (5.88%) SCOM
3 3 (3.53%) EMC NetWorker
3 3 (3.53%) Microsoft Data Protection Manager
3 3 (3.53%) WSUS
4 2 (2.35%) SCDPM
4 2 (2.35%) SCOrch
4 2 (2.35%) SCSM
4 2 (2.35%) SCVMM
5 1 (1.18%) Microsoft Clustering
5 1 (1.18%) NetBackup
5 1 (1.18%) Norton AntiVirus
5 1 (1.18%) Oracle Identity Management
Vendors
1 26 (30.59%) Microsoft
2 17 (20.00%) VMware
3 11 (12.94%) Oracle
4 9 (10.59%) Cisco
5 6 (7.06%) LANDesk
5 6 (7.06%) Red Hat
6 4 (4.71%) Apple
6 4 (4.71%) HP
7 3 (3.53%) Citrix
7 3 (3.53%) EMC
8 2 (2.35%) IBM
8 2 (2.35%) iManage
9 1 (1.18%) Altiris
9 1 (1.18%) Fidessa
9 1 (1.18%) Informatica
9 1 (1.18%) Intel Security
9 1 (1.18%) Salesforce.com
9 1 (1.18%) SAP
9 1 (1.18%) Symantec
9 1 (1.18%) Veeam
Manchester, Lancashire
FDM Group
Rate: Negotiable
Posted: 5 days ago
Plymouth
Hays Specialist Recruitment Ltd
Rate: £300.00 - £350.00 per day
Posted: 6 days ago
South Yorkshire
Executive Resource Group
Rate: £120 - £145 per day
Posted: 6 days ago