The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 515 498 486
Rank change year-on-year
-17 -12
Contract jobs requiring a Technical Support Analyst 54 56 86
As % of all contract IT jobs located in England 0.11% 0.12% 0.16%
As % of the Job Titles category 0.11% 0.13% 0.17%
Number of daily rates quoted 27 20 26
Average daily rate
Keep up to 90%
of your Daily Rate
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£240 £225 £213
Average daily rate % change year-on-year
+6.66% +5.88%
90% offered a daily rate of more than £137 £165 £160
10% offered a daily rate of more than £416 £355 £438
UK excluding London average daily rate £230 £225 £180
% change year-on-year
+2.22% +25.00%
Number of hourly rates quoted 15 7 20
Average hourly rate £18.97 £15.50 £15.00
Average hourly rate % change year-on-year
+22.35% +3.33%
90% offered a hourly rate of more than £12.70 £10.00 £13.03
10% offered a hourly rate of more than £22.00 £17.70 £22.50
UK excluding London average hourly rate £18.02 £12.75 £14.00
% change year-on-year
+41.31% -8.92%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47054 44428 49354
As % of all contract IT jobs located in England 92.49% 92.75% 92.92%
Number of daily rates quoted 29070 26959 28367
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £238 £235
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 1866 1936 2487
Average hourly rate £17.00 £17.50 £19.50
Average hourly rate % change year-on-year
-2.85% -10.25%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £41.50
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.96%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 21 August 2014.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 21 August 2014.

Technical Support Analyst Hourly Rate Histogram in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 26 £275 +22.22% 15
South East +6 15 £240 -4.00% 7
West Midlands -13 4 £206 -
East of England -23 4 £125 -58.33% 1
Yorkshire -3 2 £123 -
North East -18 2 - - 1
North West -2 1 £300 +41.17% 2
South West - - - - 1
East Midlands - - - -
Midlands - - - -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 21 August 2014, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 54 (54.00%) Windows
2 38 (38.00%) Active Directory
3 34 (34.00%) Microsoft
4 30 (30.00%) MS Exchange
5 28 (28.00%) SQL
6 27 (27.00%) MS Office
6 27 (27.00%) ITIL
7 23 (23.00%) Windows 7
8 22 (22.00%) Windows Server 2003
8 22 (22.00%) Finance
9 17 (17.00%) Cisco
9 17 (17.00%) VMware
9 17 (17.00%) Windows Server 2008
10 16 (16.00%) MS Excel
11 15 (15.00%) SQL Server
11 15 (15.00%) UNIX
11 15 (15.00%) Citrix
11 15 (15.00%) Microsoft Certification
11 15 (15.00%) Firewall
11 15 (15.00%) Exchange Server 2010
12 14 (14.00%) Oracle
13 12 (12.00%) Java
13 12 (12.00%) SLA
13 12 (12.00%) HP
14 11 (11.00%) IIS
15 10 (10.00%) .NET
15 10 (10.00%) XML
15 10 (10.00%) Linux
15 10 (10.00%) MCSE
15 10 (10.00%) Windows XP

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 21 August 2014, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (30.00%) MS Exchange
2 15 (15.00%) Exchange Server 2010
3 11 (11.00%) IIS
4 8 (8.00%) Exchange Server 2007
4 8 (8.00%) Exchange Server 2003
5 7 (7.00%) SharePoint
5 7 (7.00%) Blackberry Enterprise Server
6 4 (4.00%) Documentum
7 3 (3.00%) WebSphere
8 2 (2.00%) SharePoint 2010
8 2 (2.00%) Lync
8 2 (2.00%) Oracle Application Server
8 2 (2.00%) Exchange Server 2000
8 2 (2.00%) BizTalk Server
8 2 (2.00%) Tomcat
9 1 (1.00%) MTS
9 1 (1.00%) Oracle Workflow
9 1 (1.00%) SharePoint Server
Applications
1 27 (27.00%) MS Office
2 16 (16.00%) MS Excel
3 2 (2.00%) MS Visio
4 1 (1.00%) Spreadsheet
Business Applications
1 5 (5.00%) ION MarketView
2 3 (3.00%) Oracle General Ledger
2 3 (3.00%) Aligne
2 3 (3.00%) Oracle Payables
2 3 (3.00%) Endur
2 3 (3.00%) Oracle EBS
2 3 (3.00%) Oracle Receivables
2 3 (3.00%) Oracle Cash Management
3 2 (2.00%) Oracle Assets
3 2 (2.00%) Oracle Financials
3 2 (2.00%) Oracle 11i
3 2 (2.00%) Oracle CRM
3 2 (2.00%) ZaiNet
4 1 (1.00%) Academy Housing
4 1 (1.00%) Remedy ITSM
4 1 (1.00%) Oracle Applications
4 1 (1.00%) Movex
4 1 (1.00%) Oracle Procure-to-Pay
4 1 (1.00%) ReMetrica
4 1 (1.00%) Infor M3
Cloud Services
1 2 (2.00%) Office 365
2 1 (1.00%) SaaS
Communications & Networking
1 15 (15.00%) Firewall
2 9 (9.00%) TCP/IP
3 8 (8.00%) WAN
4 7 (7.00%) LAN
4 7 (7.00%) VPN
4 7 (7.00%) DNS
5 6 (6.00%) DHCP
6 5 (5.00%) Internet
6 5 (5.00%) FTP
6 5 (5.00%) SAN
6 5 (5.00%) Wireless
6 5 (5.00%) Cisco ASA
7 3 (3.00%) Multicast
7 3 (3.00%) IP Telephony
7 3 (3.00%) HTTP
7 3 (3.00%) SSL
8 2 (2.00%) Intranet
8 2 (2.00%) 3G
8 2 (2.00%) X.509
8 2 (2.00%) Wi-Fi
Database & Business Intelligence
1 15 (15.00%) SQL Server
2 7 (7.00%) SQL Server 2008
3 5 (5.00%) SQL Server 2000
4 3 (3.00%) PowerCenter
4 3 (3.00%) Oracle Reports
4 3 (3.00%) DTS
5 2 (2.00%) Data Warehouse
5 2 (2.00%) MySQL
5 2 (2.00%) Informix
5 2 (2.00%) Oracle Database 10g
5 2 (2.00%) Oracle Database
5 2 (2.00%) Oracle BI Publisher
5 2 (2.00%) SQL Server 2005
5 2 (2.00%) Oracle Database 11g
6 1 (1.00%) PostgreSQL
6 1 (1.00%) DB2
6 1 (1.00%) Oracle Discoverer
Development Applications
1 4 (4.00%) Visual Studio
2 3 (3.00%) Oracle Forms
3 2 (2.00%) JIRA
General
1 22 (22.00%) Finance
2 6 (6.00%) Banking
3 4 (4.00%) Investment Banking
4 2 (2.00%) Front Office
5 1 (1.00%) Back Office
5 1 (1.00%) Legal
5 1 (1.00%) Publishing
5 1 (1.00%) General Ledger
5 1 (1.00%) German Language
5 1 (1.00%) Italian Language
5 1 (1.00%) Spanish Language
5 1 (1.00%) Financial Institution
Libraries, Frameworks & Software Standards
1 10 (10.00%) .NET
1 10 (10.00%) XML
2 7 (7.00%) HTML
3 5 (5.00%) COM+
4 4 (4.00%) ASP.NET
5 3 (3.00%) CSS
5 3 (3.00%) Rendezvous
6 2 (2.00%) FIXML
6 2 (2.00%) FIX Protocol
6 2 (2.00%) WebSphere MQ
7 1 (1.00%) Software Packaging
7 1 (1.00%) Spring MVC
7 1 (1.00%) REST
7 1 (1.00%) Spring
7 1 (1.00%) XMPP
7 1 (1.00%) XSLT
7 1 (1.00%) JMS
7 1 (1.00%) WAP
7 1 (1.00%) JSP
7 1 (1.00%) SOAP
Miscellaneous
1 10 (10.00%) Blackberry
2 5 (5.00%) Fixed Income
3 3 (3.00%) Foreign Exchange (FX)
3 3 (3.00%) Derivative
3 3 (3.00%) FlexPod
4 2 (2.00%) SWIFT
4 2 (2.00%) iPad
4 2 (2.00%) EPoS
4 2 (2.00%) NHS
4 2 (2.00%) Clustering
4 2 (2.00%) Cryptography
5 1 (1.00%) Mainframe
5 1 (1.00%) Management Information System
5 1 (1.00%) AS400
5 1 (1.00%) HP StorageWorks
5 1 (1.00%) Enterprise Storage
5 1 (1.00%) CMDB
5 1 (1.00%) iPhone
5 1 (1.00%) Client/Server
Operating Systems
1 54 (54.00%) Windows
2 23 (23.00%) Windows 7
3 22 (22.00%) Windows Server 2003
4 17 (17.00%) Windows Server 2008
5 15 (15.00%) UNIX
6 10 (10.00%) Windows XP
6 10 (10.00%) Linux
7 6 (6.00%) Mac OS X
7 6 (6.00%) Red Hat Enterprise Linux
8 5 (5.00%) Windows 8
8 5 (5.00%) Windows 2000
9 4 (4.00%) Mac OS
10 2 (2.00%) Windows 2000 Server
10 2 (2.00%) HPUX
10 2 (2.00%) Windows Vista
10 2 (2.00%) Android
11 1 (1.00%) CentOS
11 1 (1.00%) Windows Server 2012
11 1 (1.00%) Windows Phone
11 1 (1.00%) Apple iOS
Processes & Methodologies
1 27 (27.00%) ITIL
2 10 (10.00%) Migration
3 6 (6.00%) CRM
4 5 (5.00%) Business Intelligence
4 5 (5.00%) Configuration Management
4 5 (5.00%) Workflow
4 5 (5.00%) Time Management
4 5 (5.00%) Capacity Planning
4 5 (5.00%) Change Control
5 4 (4.00%) Problem Management
5 4 (4.00%) Incident Management
5 4 (4.00%) Stakeholder Management
5 4 (4.00%) Service Delivery
6 3 (3.00%) Change Management
6 3 (3.00%) Identity Management
6 3 (3.00%) Business Continuity
6 3 (3.00%) User Acceptance Testing
6 3 (3.00%) ETRM
6 3 (3.00%) ITIL V3
7 2 (2.00%) Mobile Device Management
Programming Languages
1 28 (28.00%) SQL
2 12 (12.00%) Java
3 8 (8.00%) VB
3 8 (8.00%) PowerShell
4 7 (7.00%) PL/SQL
5 6 (6.00%) JavaScript
6 5 (5.00%) VB.NET
6 5 (5.00%) VB6
7 4 (4.00%) ActionScript 2.0
7 4 (4.00%) ActionScript
7 4 (4.00%) VBScript
7 4 (4.00%) C#
8 3 (3.00%) Python
9 2 (2.00%) Tcl
9 2 (2.00%) Shell Script
9 2 (2.00%) T-SQL
9 2 (2.00%) Perl
9 2 (2.00%) R
10 1 (1.00%) PHP
10 1 (1.00%) C
Qualifications
1 15 (15.00%) Microsoft Certification
2 10 (10.00%) MCSE
3 8 (8.00%) MCP
4 6 (6.00%) Degree
4 6 (6.00%) MCSA
5 4 (4.00%) ITIL Certification
5 4 (4.00%) MOS
5 4 (4.00%) SC Cleared
5 4 (4.00%) Security Cleared
6 3 (3.00%) MCITP
7 2 (2.00%) CCNA
7 2 (2.00%) Cisco Certification
7 2 (2.00%) DV Cleared
8 1 (1.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (12.00%) SLA
2 1 (1.00%) Sarbanes-Oxley
2 1 (1.00%) QA
System Software
1 38 (38.00%) Active Directory
2 9 (9.00%) VMware Infrastructure
3 5 (5.00%) Hyper-V
3 5 (5.00%) XenApp
3 5 (5.00%) VMware ESX
4 3 (3.00%) vSphere
5 2 (2.00%) XenDesktop
6 1 (1.00%) VMware Server
6 1 (1.00%) Terminal Services
6 1 (1.00%) VMware ESXi
Systems Management
1 4 (4.00%) SCCM
2 3 (3.00%) Control-M
3 2 (2.00%) CA SiteMinder
4 1 (1.00%) Nagios
4 1 (1.00%) Puppet
Vendors
1 34 (34.00%) Microsoft
2 17 (17.00%) Cisco
2 17 (17.00%) VMware
3 15 (15.00%) Citrix
4 14 (14.00%) Oracle
5 12 (12.00%) HP
6 8 (8.00%) Remedy
7 7 (7.00%) Apple
8 5 (5.00%) Red Hat
8 5 (5.00%) Sophos
8 5 (5.00%) ION Trading
9 4 (4.00%) Avaya
10 3 (3.00%) Informatica
10 3 (3.00%) TIBCO
10 3 (3.00%) Reuters
10 3 (3.00%) Bloomberg
10 3 (3.00%) F5
11 2 (2.00%) Radianz
11 2 (2.00%) Axway
11 2 (2.00%) Symantec
Gateshead, Tyne and Wear
NES Global Talent
Rate: £13 to £15 per hour
Posted: 22 hours ago
London
Oliver Bernard
Rate: From £400 to £420 per day 12 Month Contract
Posted: Yesterday
Kingston upon Thames
Hays IT - Uk Posting account
Rate: £15.00 - £20.00 per hour
Posted: 17 days ago