The first table below looks at the demand for the Technical Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Technical Support Analyst
Rank 515 493 484
Rank change year-on-year
-22 -9
Contract jobs requiring a Technical Support Analyst 55 49 76
As % of all contract IT jobs located in England 0.11% 0.11% 0.14%
As % of the Job Titles category 0.12% 0.11% 0.16%
Number of daily rates quoted 29 16 29
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£230 £238 £213
Average daily rate % change year-on-year
-3.15% +11.76%
90% offered a daily rate of more than £135 £165 £160
10% offered a daily rate of more than £432 £370 £425
UK excluding London average daily rate £228 £238 £185
% change year-on-year
-4.21% +28.37%
Number of hourly rates quoted 15 6 17
Average hourly rate £19.00 £16.50 £15.00
Average hourly rate % change year-on-year
+15.15% +10.00%
90% offered a hourly rate of more than £12.70 £10.00 £13.50
10% offered a hourly rate of more than £22.00 £19.75 £35.50
UK excluding London average hourly rate £18.02 £10.00 £14.84
% change year-on-year
+80.17% -32.59%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45677 43067 48985
As % of all contract IT jobs located in England 92.52% 92.59% 92.57%
Number of daily rates quoted 28255 25820 27968
Average daily rate £400 £400 £395
Average daily rate % change year-on-year
- +1.26%
90% offered a daily rate of more than £228 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £348
% change year-on-year
- +0.71%
Number of hourly rates quoted 1840 1987 2538
Average hourly rate £16.50 £18.00 £20.00
Average hourly rate % change year-on-year
-8.33% -10.00%
90% offered a hourly rate of more than £10.50 £11.24 £11.50
10% offered a hourly rate of more than £37.80 £41.00 £40.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Technical Support Analyst
UK

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 25 July 2014.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 25 July 2014.

Technical Support Analyst Hourly Rate Histogram in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 24 £248 -7.47% 13
South East -2 17 £230 -8.00% 4
West Midlands -12 4 £188 - 2
East of England -23 3 £125 -58.33% 2
North East - 3 £415 - 2
North West -2 2 £219 +2.94% 3
East Midlands -2 1 £110 -51.11% 4
South West - 1 - - 3
Midlands - - - -
Yorkshire - - - - 3
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 25 July 2014, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 59 (56.73%) Windows
2 43 (41.35%) Microsoft
3 39 (37.50%) Active Directory
4 35 (33.65%) SQL
5 32 (30.77%) MS Office
6 31 (29.81%) MS Exchange
7 29 (27.88%) ITIL
8 27 (25.96%) Windows 7
9 24 (23.08%) Windows Server 2003
9 24 (23.08%) Finance
10 20 (19.23%) Windows Server 2008
10 20 (19.23%) Cisco
11 19 (18.27%) Microsoft Certification
12 18 (17.31%) SQL Server
12 18 (17.31%) VMware
13 17 (16.35%) Citrix
14 16 (15.38%) MS Excel
15 15 (14.42%) Exchange Server 2010
16 14 (13.46%) MCSE
16 14 (13.46%) Oracle
17 13 (12.50%) UNIX
17 13 (12.50%) Windows XP
18 12 (11.54%) HP
18 12 (11.54%) Migration
18 12 (11.54%) Firewall
19 11 (10.58%) SLA
19 11 (10.58%) Java
19 11 (10.58%) .NET
20 10 (9.62%) IIS
20 10 (9.62%) XML

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 25 July 2014, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (29.81%) MS Exchange
2 15 (14.42%) Exchange Server 2010
3 10 (9.62%) Exchange Server 2003
3 10 (9.62%) IIS
4 9 (8.65%) Exchange Server 2007
5 7 (6.73%) SharePoint
5 7 (6.73%) Blackberry Enterprise Server
6 4 (3.85%) Documentum
7 3 (2.88%) WebSphere
8 2 (1.92%) SharePoint 2010
8 2 (1.92%) Lync
8 2 (1.92%) Oracle Application Server
8 2 (1.92%) Exchange Server 2000
8 2 (1.92%) BizTalk Server
8 2 (1.92%) Tomcat
9 1 (0.96%) MTS
9 1 (0.96%) Oracle Workflow
9 1 (0.96%) SharePoint Server
Applications
1 32 (30.77%) MS Office
2 16 (15.38%) MS Excel
3 2 (1.92%) MS Visio
4 1 (0.96%) Spreadsheet
Business Applications
1 5 (4.81%) ION MarketView
2 3 (2.88%) Oracle General Ledger
2 3 (2.88%) Aligne
2 3 (2.88%) Oracle Payables
2 3 (2.88%) Endur
2 3 (2.88%) Oracle EBS
2 3 (2.88%) Oracle Receivables
2 3 (2.88%) Oracle Cash Management
3 2 (1.92%) Oracle Assets
3 2 (1.92%) Oracle Financials
3 2 (1.92%) Oracle 11i
3 2 (1.92%) Oracle CRM
3 2 (1.92%) ZaiNet
4 1 (0.96%) Academy Housing
4 1 (0.96%) Remedy ITSM
4 1 (0.96%) Oracle Applications
4 1 (0.96%) Movex
4 1 (0.96%) Oracle Procure-to-Pay
4 1 (0.96%) ReMetrica
4 1 (0.96%) Infor M3
Cloud Services
1 2 (1.92%) Office 365
2 1 (0.96%) SaaS
Communications & Networking
1 12 (11.54%) Firewall
2 10 (9.62%) LAN
2 10 (9.62%) TCP/IP
3 9 (8.65%) VPN
3 9 (8.65%) WAN
4 8 (7.69%) DNS
5 7 (6.73%) DHCP
6 6 (5.77%) Wireless
7 5 (4.81%) Cisco ASA
7 5 (4.81%) FTP
7 5 (4.81%) SAN
8 4 (3.85%) Internet
9 3 (2.88%) Wi-Fi
9 3 (2.88%) HTTP
9 3 (2.88%) SSL
9 3 (2.88%) IP Telephony
10 2 (1.92%) SSH
10 2 (1.92%) Cisco IOS
10 2 (1.92%) Structured Cabling
10 2 (1.92%) LDAP
Database & Business Intelligence
1 18 (17.31%) SQL Server
2 7 (6.73%) SQL Server 2008
3 5 (4.81%) SQL Server 2000
3 5 (4.81%) SQL Server Reporting Services
3 5 (4.81%) SQL Server Integration Services
4 3 (2.88%) SQL Server 2005
4 3 (2.88%) PowerCenter
4 3 (2.88%) Oracle Reports
4 3 (2.88%) DTS
5 2 (1.92%) MySQL
5 2 (1.92%) Oracle Database 10g
5 2 (1.92%) Data Warehouse
5 2 (1.92%) Oracle Database
5 2 (1.92%) Oracle BI Publisher
5 2 (1.92%) Oracle Database 11g
6 1 (0.96%) DB2
6 1 (0.96%) Oracle Discoverer
Development Applications
1 4 (3.85%) Visual Studio
2 3 (2.88%) Oracle Forms
General
1 24 (23.08%) Finance
2 4 (3.85%) Banking
2 4 (3.85%) Investment Banking
3 2 (1.92%) Front Office
4 1 (0.96%) Back Office
4 1 (0.96%) Legal
4 1 (0.96%) Publishing
4 1 (0.96%) General Ledger
4 1 (0.96%) German Language
4 1 (0.96%) Italian Language
4 1 (0.96%) Spanish Language
4 1 (0.96%) Financial Institution
Libraries, Frameworks & Software Standards
1 11 (10.58%) .NET
2 10 (9.62%) XML
3 6 (5.77%) HTML
4 5 (4.81%) ASP.NET
4 5 (4.81%) COM+
5 3 (2.88%) CSS
6 2 (1.92%) WAP
6 2 (1.92%) FIXML
7 1 (0.96%) Spring
7 1 (0.96%) XMPP
7 1 (0.96%) Spring MVC
7 1 (0.96%) REST
7 1 (0.96%) JSP
7 1 (0.96%) SOAP
7 1 (0.96%) Web Services
7 1 (0.96%) XSLT
7 1 (0.96%) JMS
7 1 (0.96%) J2EE
Miscellaneous
1 10 (9.62%) Blackberry
2 5 (4.81%) Fixed Income
3 4 (3.85%) Clustering
4 3 (2.88%) FlexPod
5 2 (1.92%) SWIFT
5 2 (1.92%) EPoS
5 2 (1.92%) NHS
5 2 (1.92%) iPad
5 2 (1.92%) Cryptography
5 2 (1.92%) Derivative
6 1 (0.96%) CMDB
6 1 (0.96%) iPhone
6 1 (0.96%) Mainframe
6 1 (0.96%) Management Information System
6 1 (0.96%) AS400
6 1 (0.96%) HP StorageWorks
6 1 (0.96%) Enterprise Storage
6 1 (0.96%) Client/Server
Operating Systems
1 59 (56.73%) Windows
2 27 (25.96%) Windows 7
3 24 (23.08%) Windows Server 2003
4 20 (19.23%) Windows Server 2008
5 13 (12.50%) Windows XP
5 13 (12.50%) UNIX
6 8 (7.69%) Windows 2000
7 7 (6.73%) Mac OS X
8 5 (4.81%) Linux
8 5 (4.81%) Red Hat Enterprise Linux
8 5 (4.81%) Windows 8
9 4 (3.85%) Windows 2000 Server
10 3 (2.88%) Mac OS
10 3 (2.88%) Windows Vista
11 2 (1.92%) Android
12 1 (0.96%) HPUX
12 1 (0.96%) Windows Phone
12 1 (0.96%) Apple iOS
Processes & Methodologies
1 29 (27.88%) ITIL
2 12 (11.54%) Migration
3 6 (5.77%) CRM
4 5 (4.81%) Business Intelligence
4 5 (4.81%) Time Management
4 5 (4.81%) Capacity Planning
4 5 (4.81%) Change Control
5 4 (3.85%) Service Delivery
5 4 (3.85%) Workflow
5 4 (3.85%) Configuration Management
6 3 (2.88%) Identity Management
6 3 (2.88%) Stakeholder Management
6 3 (2.88%) Change Management
6 3 (2.88%) ITIL V3
6 3 (2.88%) ETRM
6 3 (2.88%) Problem Management
6 3 (2.88%) User Acceptance Testing
6 3 (2.88%) Business Continuity
6 3 (2.88%) Incident Management
6 3 (2.88%) Root Cause Analysis
Programming Languages
1 35 (33.65%) SQL
2 11 (10.58%) Java
3 9 (8.65%) PL/SQL
3 9 (8.65%) VB
4 7 (6.73%) PowerShell
5 5 (4.81%) VB.NET
5 5 (4.81%) VB6
5 5 (4.81%) JavaScript
6 4 (3.85%) C#
6 4 (3.85%) VBScript
6 4 (3.85%) ActionScript
6 4 (3.85%) ActionScript 2.0
7 2 (1.92%) R
7 2 (1.92%) Python
7 2 (1.92%) Tcl
7 2 (1.92%) Shell Script
7 2 (1.92%) Perl
7 2 (1.92%) T-SQL
8 1 (0.96%) C
8 1 (0.96%) C++
Qualifications
1 19 (18.27%) Microsoft Certification
2 14 (13.46%) MCSE
3 9 (8.65%) MCP
4 7 (6.73%) Degree
5 6 (5.77%) ITIL Certification
5 6 (5.77%) MCSA
6 5 (4.81%) MCITP
7 4 (3.85%) MOS
7 4 (3.85%) SC Cleared
7 4 (3.85%) Security Cleared
8 2 (1.92%) DV Cleared
8 2 (1.92%) CCNA
8 2 (1.92%) Citrix Certification
8 2 (1.92%) Cisco Certification
Quality Assurance & Compliance
1 11 (10.58%) SLA
2 1 (0.96%) Sarbanes-Oxley
2 1 (0.96%) QA
System Software
1 39 (37.50%) Active Directory
2 10 (9.62%) VMware Infrastructure
3 5 (4.81%) Hyper-V
3 5 (4.81%) XenApp
3 5 (4.81%) VMware ESX
4 2 (1.92%) XenDesktop
4 2 (1.92%) vSphere
5 1 (0.96%) VMware ESXi
5 1 (0.96%) VMware Server
5 1 (0.96%) Terminal Services
Systems Management
1 4 (3.85%) SCCM
2 2 (1.92%) SCOM
2 2 (1.92%) CA SiteMinder
Vendors
1 43 (41.35%) Microsoft
2 20 (19.23%) Cisco
3 18 (17.31%) VMware
4 17 (16.35%) Citrix
5 14 (13.46%) Oracle
6 12 (11.54%) HP
7 8 (7.69%) Apple
8 5 (4.81%) ION Trading
8 5 (4.81%) Remedy
8 5 (4.81%) Sophos
8 5 (4.81%) Civica
9 4 (3.85%) Avaya
10 3 (2.88%) Informatica
10 3 (2.88%) Red Hat
10 3 (2.88%) Reuters
10 3 (2.88%) Bloomberg
10 3 (2.88%) F5
11 2 (1.92%) Tumbleweed
11 2 (1.92%) Axway
11 2 (1.92%) Symantec
Gateshead
Reed Technology - UK Posting Account
Rate: £12 - £14 per hour
Posted: 13 days ago
Watford
Interquest - Sand Resources
Rate: £13 - £15 per hour
Posted: 15 days ago