The statistics below represent IT contracts advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 577 581 577
Rank change year-on-year
+4 -4
Contract jobs requiring a Technical Support Analyst 26 40 37
As % of all contract IT jobs located in England 0.057% 0.079% 0.072%
As % of the Job Titles category 0.060% 0.084% 0.077%
Number of daily rates quoted 13 19 19
Median daily rate £150 £225 £240
Median daily rate % change year-on-year
-33.33% -6.25%
90% offered a daily rate of more than £135 £135 £189
10% offered a daily rate of more than £386 £307 £480
UK excluding London median daily rate £241 £226 £225
% change year-on-year
+6.98% +0.22%
Number of hourly rates quoted 6 4 9
Median hourly rate £12.50 £15.00 £20.00
Median hourly rate % change year-on-year
-16.66% -25.00%
90% offered a hourly rate of more than £12.00 £12.30 £16.10
10% offered a hourly rate of more than £90.88 £22.60 £22.60
UK excluding London median hourly rate £12.00 £13.00 £17.00
% change year-on-year
-7.69% -23.52%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43322 47779 48205
As % of all contract IT jobs located in England 94.49% 94.87% 93.55%
Number of daily rates quoted 28576 30906 31008
Median daily rate £425 £425 £400
Median daily rate % change year-on-year
- +6.25%
90% offered a daily rate of more than £250 £263 £225
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1509 1853 2022
Median hourly rate £16.50 £17.00 £16.12
Median hourly rate % change year-on-year
-2.94% +5.45%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £43.50 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 10 December 2016.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 10 December 2016.

Technical Support Analyst Hourly Rate Histogram in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 8 £135 -32.50% 2
South East +17 5 £400 - 1
East Midlands +1 4 £240 +20.75%
West Midlands -14 4 - - 4
North West -1 2 £140 -37.77% 2
Yorkshire +22 1 - - 2
South West +7 1 £320 +10.34%
East of England -1 1 - - 2
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 10 December 2016, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Technical Support Analyst in the job title.

1 29 (39.73%) Windows
1 29 (39.73%) Active Directory
2 22 (30.14%) Microsoft
3 20 (27.40%) Windows 7
4 19 (26.03%) ITIL
5 14 (19.18%) SQL
6 13 (17.81%) MS Excel
6 13 (17.81%) Degree
7 12 (16.44%) MS Office
8 11 (15.07%) CSS
8 11 (15.07%) HTML
8 11 (15.07%) CMS
8 11 (15.07%) Finance
8 11 (15.07%) Drupal
8 11 (15.07%) WordPress
9 10 (13.70%) Office 365
9 10 (13.70%) Content Management
9 10 (13.70%) VMware
10 9 (12.33%) MS Exchange
11 8 (10.96%) Windows 10
11 8 (10.96%) Cisco
11 8 (10.96%) Project Management
11 8 (10.96%) Management Information System
11 8 (10.96%) Windows Server
12 7 (9.59%) Service Management
12 7 (9.59%) VMware Infrastructure
12 7 (9.59%) Incident Management
13 6 (8.22%) SCCM
13 6 (8.22%) Coaching
13 6 (8.22%) TCP/IP

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (15.07%) CMS
1 11 (15.07%) Drupal
1 11 (15.07%) WordPress
2 9 (12.33%) MS Exchange
3 5 (6.85%) Skype for Business
4 4 (5.48%) Blackberry Enterprise Server
4 4 (5.48%) Exchange Server 2013
5 3 (4.11%) SharePoint
6 2 (2.74%) Exchange Server 2003
6 2 (2.74%) Exchange Server 2010
7 1 (1.37%) Documentum
7 1 (1.37%) Exchange Server 2007
7 1 (1.37%) IIS
7 1 (1.37%) SharePoint 2010
Applications
1 13 (17.81%) MS Excel
2 12 (16.44%) MS Office
3 1 (1.37%) MS PowerPoint
3 1 (1.37%) MS Visio
Business Applications
1 5 (6.85%) BASE24
2 2 (2.74%) Infor CloudSuite
2 2 (2.74%) Infor CloudSuite Industrial (formerly SyteLine)
2 2 (2.74%) Infor CRM
3 1 (1.37%) Maximo
3 1 (1.37%) Northgate Housing
3 1 (1.37%) SAP Oil and Gas
Cloud Services
1 10 (13.70%) Office 365
2 1 (1.37%) Amazon AWS
2 1 (1.37%) Microsoft Azure
Communications & Networking
1 6 (8.22%) TCP/IP
1 6 (8.22%) VPN
2 5 (6.85%) ATM
2 5 (6.85%) Firewall
2 5 (6.85%) Wireless
3 4 (5.48%) DHCP
3 4 (5.48%) DNS
3 4 (5.48%) Internet
3 4 (5.48%) MPLS
3 4 (5.48%) VoIP
3 4 (5.48%) WAN
4 3 (4.11%) Intranet
5 2 (2.74%) LAN
5 2 (2.74%) Remote Desktop
6 1 (1.37%) ADSL
6 1 (1.37%) Broadband
6 1 (1.37%) LDAP
6 1 (1.37%) SMS
6 1 (1.37%) SMTP
6 1 (1.37%) WLAN
Database & Business Intelligence
1 5 (6.85%) SQL Server
2 1 (1.37%) GIS
2 1 (1.37%) OLAP
2 1 (1.37%) Oracle Database
2 1 (1.37%) Oracle Database 11g
2 1 (1.37%) Oracle OLAP
2 1 (1.37%) Oracle OWB
2 1 (1.37%) SQL Server 2008
Development Applications
1 1 (1.37%) Team Foundation Server
1 1 (1.37%) Visual Studio
General
1 11 (15.07%) Finance
2 2 (2.74%) Automotive
2 2 (2.74%) Back Office
3 1 (1.37%) Banking
3 1 (1.37%) Electronics
3 1 (1.37%) Legal
3 1 (1.37%) Manufacturing
3 1 (1.37%) Marketing
3 1 (1.37%) Publishing
3 1 (1.37%) Retail
3 1 (1.37%) Telecoms
Libraries, Frameworks & Software Standards
1 11 (15.07%) CSS
1 11 (15.07%) HTML
2 5 (6.85%) J2EE
3 3 (4.11%) Web Services
4 2 (2.74%) .NET
4 2 (2.74%) WCF
5 1 (1.37%) 802.1X
5 1 (1.37%) WPF
5 1 (1.37%) XML
Miscellaneous
1 8 (10.96%) Management Information System
2 5 (6.85%) Analytical Skills
2 5 (6.85%) EMV
2 5 (6.85%) IBM Mainframe
2 5 (6.85%) Mainframe
2 5 (6.85%) Tandem
3 4 (5.48%) Blackberry
3 4 (5.48%) Data Centre
4 2 (2.74%) Fat Client
4 2 (2.74%) Mathematics
4 2 (2.74%) NHS
4 2 (2.74%) Thin Client
5 1 (1.37%) Clustering
5 1 (1.37%) Driving Licence
5 1 (1.37%) FMCG
5 1 (1.37%) iPhone
Operating Systems
1 29 (39.73%) Windows
2 20 (27.40%) Windows 7
3 8 (10.96%) Windows 10
3 8 (10.96%) Windows Server
4 6 (8.22%) Unix
5 5 (6.85%) Windows Server 2008
5 5 (6.85%) Windows Server 2012
6 4 (5.48%) Mac OS X
7 3 (4.11%) Windows 8
8 2 (2.74%) Windows Server 2003
Processes & Methodologies
1 19 (26.03%) ITIL
2 10 (13.70%) Content Management
3 8 (10.96%) Project Management
4 7 (9.59%) Incident Management
4 7 (9.59%) Service Management
5 6 (8.22%) Coaching
6 5 (6.85%) Problem Management
6 5 (6.85%) Root Cause Analysis
6 5 (6.85%) Supplier Management
7 4 (5.48%) Information Security
7 4 (5.48%) ITIL V3
7 4 (5.48%) Server Monitoring
8 3 (4.11%) ITIL V2
8 3 (4.11%) Migration
9 2 (2.74%) Asset Management
9 2 (2.74%) Configuration Management
9 2 (2.74%) Data Migration
9 2 (2.74%) Data Protection
9 2 (2.74%) PLM
9 2 (2.74%) Release Management
Programming Languages
1 14 (19.18%) SQL
2 5 (6.85%) COBOL
2 5 (6.85%) Java
3 3 (4.11%) C#
3 3 (4.11%) PL/SQL
4 1 (1.37%) JavaScript
4 1 (1.37%) Shell Script
Qualifications
1 13 (17.81%) Degree
2 4 (5.48%) ITIL Certification
2 4 (5.48%) Microsoft Certification
3 3 (4.11%) Security Cleared
4 2 (2.74%) DBS Check
4 2 (2.74%) DV Cleared
4 2 (2.74%) MCSA
5 1 (1.37%) A+ Certification
5 1 (1.37%) CCNA
5 1 (1.37%) CCNP
5 1 (1.37%) Cisco Certification
5 1 (1.37%) HNC
5 1 (1.37%) HND
5 1 (1.37%) ITIL Foundation Certificate
5 1 (1.37%) MCP
5 1 (1.37%) MCSE
5 1 (1.37%) SC Cleared
Quality Assurance & Compliance
1 5 (6.85%) SLA
2 3 (4.11%) QA
3 1 (1.37%) Data Quality
System Software
1 29 (39.73%) Active Directory
2 7 (9.59%) VMware Infrastructure
3 4 (5.48%) Hyper-V
3 4 (5.48%) Virtual Desktop
3 4 (5.48%) vSphere
4 2 (2.74%) DFS Replication
4 2 (2.74%) Virtual Machines
5 1 (1.37%) Terminal Services
5 1 (1.37%) UAG
Systems Management
1 6 (8.22%) SCCM
2 3 (4.11%) SCOM
3 2 (2.74%) Microsoft Data Protection Manager
3 2 (2.74%) Norton AntiVirus
3 2 (2.74%) SCDPM
3 2 (2.74%) SCOrch
3 2 (2.74%) SCSM
3 2 (2.74%) SCVMM
3 2 (2.74%) WSUS
4 1 (1.37%) Microsoft Clustering
4 1 (1.37%) NetBackup
4 1 (1.37%) OpenView Configuration Management
4 1 (1.37%) Oracle Identity Management
Vendors
1 22 (30.14%) Microsoft
2 10 (13.70%) VMware
3 8 (10.96%) Cisco
4 5 (6.85%) Apple
4 5 (6.85%) IBM
4 5 (6.85%) Oracle
5 4 (5.48%) LANDesk
6 3 (4.11%) Citrix
7 2 (2.74%) Dell
7 2 (2.74%) Google
7 2 (2.74%) HP
7 2 (2.74%) Infor
7 2 (2.74%) Intel Security
7 2 (2.74%) SAP
7 2 (2.74%) Symantec
8 1 (1.37%) Fortinet
8 1 (1.37%) Kaspersky
8 1 (1.37%) Northgate
8 1 (1.37%) Palo Alto
8 1 (1.37%) SolarWinds
West London
Experis Ltd
Rate: £400.00 - £440.00 per day
Posted: 3 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 4 days ago