The statistics below represent IT contracts advertised across the England region that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 May 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 588 571 535
Rank change year-on-year
-17 -36
Contract jobs requiring a Technical Support Analyst 37 40 53
As % of all contract IT jobs located in England 0.074% 0.080% 0.11%
As % of the Job Titles category 0.078% 0.084% 0.12%
Number of daily rates quoted 23 14 27
Median daily rate £150 £235 £265
Median daily rate % change year-on-year
-36.17% -11.32%
90% offered a daily rate of more than £121 £126 £145
10% offered a daily rate of more than £281 £351 £406
UK excluding London median daily rate £175 £233 £230
% change year-on-year
-24.73% +1.08%
Number of hourly rates quoted 1 4 12
Median hourly rate £17.00 £23.75 £19.00
Median hourly rate % change year-on-year
-28.42% +25.00%
UK excluding London median hourly rate - £23.75 £23.00
% change year-on-year
- +3.26%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47502 47488 45467
As % of all contract IT jobs located in England 94.92% 94.71% 94.59%
Number of daily rates quoted 31380 29845 28550
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £263 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 1349 1884 1941
Median hourly rate £18.00 £17.00 £17.00
Median hourly rate % change year-on-year
+5.88% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.50 £41.00 £40.00
UK excluding London median hourly rate £17.95 £16.16 £16.50
% change year-on-year
+11.04% -2.06%

Technical Support Analyst
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 28 May 2016.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 28 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -15 16 £135 -42.55% 8
South East -1 9 £200 +72.04% 6
North West -1 4 £150 -
West Midlands -7 3 - - 1
East Midlands +12 2 - -
East of England +10 2 £120 - 2
North East - 1 £375 - 1
Technical Support Analyst
UK

Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 May 2016, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Technical Support Analyst in the job title.

1 50 (64.10%) Windows
2 34 (43.59%) Active Directory
3 22 (28.21%) Microsoft
4 21 (26.92%) ITIL
5 18 (23.08%) Windows Server
6 17 (21.79%) SQL
6 17 (21.79%) Linux
6 17 (21.79%) Finance
7 16 (20.51%) Windows 7
8 15 (19.23%) VMware
8 15 (19.23%) MS Excel
9 14 (17.95%) MS Office
10 13 (16.67%) VMware Infrastructure
11 12 (15.38%) Unix
12 11 (14.10%) MS Exchange
13 9 (11.54%) Oracle
14 8 (10.26%) SharePoint
14 8 (10.26%) Cisco
14 8 (10.26%) Blackberry
14 8 (10.26%) Office 365
15 7 (8.97%) Exchange Server 2010
15 7 (8.97%) Blackberry Enterprise Server
15 7 (8.97%) Intranet
15 7 (8.97%) TCP/IP
15 7 (8.97%) Banking
16 6 (7.69%) Service Management
16 6 (7.69%) Wireless
16 6 (7.69%) Red Hat
16 6 (7.69%) SLA
16 6 (7.69%) Investment Banking

Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (14.10%) MS Exchange
2 8 (10.26%) SharePoint
3 7 (8.97%) Blackberry Enterprise Server
3 7 (8.97%) Exchange Server 2010
4 5 (6.41%) WordPress
5 2 (2.56%) Exchange Server 2007
5 2 (2.56%) IBM Notes
6 1 (1.28%) Apache
6 1 (1.28%) Exchange Server 2003
6 1 (1.28%) Exchange Server 2013
6 1 (1.28%) IIS
6 1 (1.28%) MQSeries
Applications
1 15 (19.23%) MS Excel
2 14 (17.95%) MS Office
3 2 (2.56%) MS PowerPoint
Business Applications
1 5 (6.41%) BASE24
2 2 (2.56%) Hi Portfolio
3 1 (1.28%) Dynamics CRM
3 1 (1.28%) Oracle EBS
Cloud Services
1 8 (10.26%) Office 365
2 1 (1.28%) Veeva
Communications & Networking
1 7 (8.97%) Intranet
1 7 (8.97%) TCP/IP
2 6 (7.69%) Wireless
3 5 (6.41%) ATM
4 4 (5.13%) DHCP
4 4 (5.13%) DNS
5 3 (3.85%) Internet
5 3 (3.85%) IP Telephony
5 3 (3.85%) LAN
5 3 (3.85%) LDAP
5 3 (3.85%) WAN
6 2 (2.56%) Cisco IPT
6 2 (2.56%) Firewall
6 2 (2.56%) SAN
6 2 (2.56%) VoIP
7 1 (1.28%) ADSL
7 1 (1.28%) Cisco IOS
7 1 (1.28%) Network Security
7 1 (1.28%) SSL
7 1 (1.28%) VPN
Database & Business Intelligence
1 1 (1.28%) PostgreSQL
1 1 (1.28%) QlikView
1 1 (1.28%) SQL Server
General
1 17 (21.79%) Finance
2 7 (8.97%) Banking
3 6 (7.69%) Investment Banking
4 5 (6.41%) Law
4 5 (6.41%) Legal
5 1 (1.28%) Back Office
5 1 (1.28%) Local Government
5 1 (1.28%) Manufacturing
5 1 (1.28%) Retail
5 1 (1.28%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (6.41%) J2EE
2 4 (5.13%) .NET
3 2 (2.56%) ASP.NET
3 2 (2.56%) WCF
3 2 (2.56%) WPF
4 1 (1.28%) OAuth
4 1 (1.28%) OpenID
4 1 (1.28%) SAML
Miscellaneous
1 8 (10.26%) Blackberry
2 5 (6.41%) EMV
2 5 (6.41%) IBM Mainframe
2 5 (6.41%) Mainframe
2 5 (6.41%) Tandem
3 4 (5.13%) Analytical Skills
4 3 (3.85%) EMC VNX
5 2 (2.56%) Smartphone
6 1 (1.28%) AS400
6 1 (1.28%) BYOD
6 1 (1.28%) iSeries
6 1 (1.28%) Life Science
6 1 (1.28%) Management Information System
6 1 (1.28%) Mobile App
Operating Systems
1 50 (64.10%) Windows
2 18 (23.08%) Windows Server
3 17 (21.79%) Linux
4 16 (20.51%) Windows 7
5 12 (15.38%) Unix
6 6 (7.69%) Red Hat Enterprise Linux
7 5 (6.41%) Android
7 5 (6.41%) Mac OS X
7 5 (6.41%) Windows 10
7 5 (6.41%) Windows 8
8 4 (5.13%) Windows Server 2008
9 3 (3.85%) Solaris
9 3 (3.85%) Windows Vista
9 3 (3.85%) Windows XP
10 2 (2.56%) Windows Server 2012
11 1 (1.28%) Apple iOS
11 1 (1.28%) Windows Server 2003
Processes & Methodologies
1 21 (26.92%) ITIL
2 6 (7.69%) Service Management
3 5 (6.41%) Disaster Recovery
3 5 (6.41%) Information Security
4 4 (5.13%) Configuration Management
4 4 (5.13%) Problem Management
4 4 (5.13%) Root Cause Analysis
4 4 (5.13%) Service Delivery
5 3 (3.85%) Business Analysis
5 3 (3.85%) Change Management
5 3 (3.85%) User Acceptance Testing
6 2 (2.56%) Application Virtualisation
6 2 (2.56%) Incident Management
6 2 (2.56%) ITIL V2
6 2 (2.56%) ITIL V3
6 2 (2.56%) Migration
7 1 (1.28%) Line Management
7 1 (1.28%) Mobile Device Management
7 1 (1.28%) Software Deployment
7 1 (1.28%) System Integration Testing
Programming Languages
1 17 (21.79%) SQL
2 5 (6.41%) COBOL
2 5 (6.41%) Java
3 3 (3.85%) C#
4 2 (2.56%) Perl
4 2 (2.56%) PowerShell
5 1 (1.28%) Python
5 1 (1.28%) RPG IV
Qualifications
1 5 (6.41%) ITIL Certification
1 5 (6.41%) Microsoft Certification
2 4 (5.13%) Security Cleared
3 3 (3.85%) EMCSA
3 3 (3.85%) SC Cleared
4 2 (2.56%) Degree
4 2 (2.56%) MCSE
5 1 (1.28%) DBS Check
5 1 (1.28%) DV Cleared
5 1 (1.28%) ITIL Foundation Certificate
5 1 (1.28%) MCITP
5 1 (1.28%) MCP
5 1 (1.28%) MCSA
Quality Assurance & Compliance
1 6 (7.69%) SLA
2 3 (3.85%) ISO/IEC 27001
System Software
1 34 (43.59%) Active Directory
2 13 (16.67%) VMware Infrastructure
3 4 (5.13%) vSphere
4 2 (2.56%) Microsoft App-V
5 1 (1.28%) Hyper-V
5 1 (1.28%) XenApp
5 1 (1.28%) XenDesktop
5 1 (1.28%) XenServer
Systems Management
1 5 (6.41%) SCCM
2 3 (3.85%) EMC NetWorker
3 1 (1.28%) Backup Exec
3 1 (1.28%) SCOM
3 1 (1.28%) WSUS
Vendors
1 22 (28.21%) Microsoft
2 15 (19.23%) VMware
3 9 (11.54%) Oracle
4 8 (10.26%) Cisco
5 6 (7.69%) Red Hat
6 5 (6.41%) HP
6 5 (6.41%) IBM
6 5 (6.41%) LANDesk
7 4 (5.13%) iManage
7 4 (5.13%) Symantec
8 3 (3.85%) Apple
8 3 (3.85%) Citrix
8 3 (3.85%) EMC
8 3 (3.85%) Intel Security
9 2 (2.56%) Adobe
9 2 (2.56%) Lotus
9 2 (2.56%) Salesforce.com
10 1 (1.28%) Avaya
10 1 (1.28%) Bloomberg
10 1 (1.28%) Reuters
Birmingham, West Midlands (County)
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Posted: 5 days ago
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