The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 554 547 516
Rank change year-on-year
-7 -31
Contract jobs requiring a Technical Support Analyst 37 35 49
As % of all contract IT jobs located in England 0.078% 0.075% 0.11%
As % of the Job Titles category 0.083% 0.080% 0.12%
Number of daily rates quoted 28 19 19
Average daily rate £200 £288 £300
Average daily rate % change year-on-year
-30.43% -4.16%
90% offered a daily rate of more than £105 £197 £145
10% offered a daily rate of more than £400 £450 £377
UK excluding London average daily rate £213 £295 £240
% change year-on-year
-27.96% +22.91%
Number of hourly rates quoted 6 5 7
Average hourly rate £15.25 £27.50 £17.00
Average hourly rate % change year-on-year
-44.54% +61.76%
90% offered a hourly rate of more than £11.50 £22.60 £14.00
10% offered a hourly rate of more than £29.00 £28.40 £21.20
UK excluding London average hourly rate £11.50 £27.50 £16.25
% change year-on-year
-58.18% +69.23%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44757 43990 42263
As % of all contract IT jobs located in England 94.65% 94.48% 94.39%
Number of daily rates quoted 29198 27793 25435
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £263 £245 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1556 1772 1890
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.35 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 14 February 2016.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 14 February 2016.

Technical Support Analyst Hourly Rate Histogram in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 17 £188 -6.25% 9
South East +10 7 £145 -55.38% 9
North West -9 5 £400 +52.38% 2
East of England -3 3 £244 -45.83% 3
East Midlands -7 2 £199 -57.71%
West Midlands -16 2 £220 -24.46%
South West - 1 £205 - 4
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 14 February 2016, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 50 (55.56%) Windows
2 33 (36.67%) Active Directory
3 28 (31.11%) Microsoft
4 24 (26.67%) SQL
5 21 (23.33%) Windows 7
6 20 (22.22%) Finance
7 19 (21.11%) ITIL
8 17 (18.89%) Unix
9 15 (16.67%) MS Office
10 13 (14.44%) Oracle
10 13 (14.44%) MS Excel
11 12 (13.33%) IBM
11 12 (13.33%) Linux
12 10 (11.11%) Java
12 10 (11.11%) Red Hat Enterprise Linux
13 9 (10.00%) Microsoft Certification
13 9 (10.00%) Blackberry
13 9 (10.00%) Windows Server
14 8 (8.89%) Cisco
14 8 (8.89%) Office 365
15 7 (7.78%) hybris
15 7 (7.78%) SCCM
15 7 (7.78%) Banking
15 7 (7.78%) Windows Vista
15 7 (7.78%) E-Commerce
15 7 (7.78%) MS Exchange
15 7 (7.78%) LAN
15 7 (7.78%) DB2
15 7 (7.78%) Service Management
16 6 (6.67%) iManage

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 14 February 2016, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (7.78%) MS Exchange
2 6 (6.67%) WebSphere
3 5 (5.56%) Drupal
3 5 (5.56%) Tomcat
4 4 (4.44%) Exchange Server 2007
5 2 (2.22%) Blackberry Enterprise Server
5 2 (2.22%) Exchange Server 2010
5 2 (2.22%) IBM Notes
5 2 (2.22%) SharePoint
6 1 (1.11%) Apache
6 1 (1.11%) Exchange Server 2003
6 1 (1.11%) Exchange Server 2013
6 1 (1.11%) IBM HTTP Server
6 1 (1.11%) MQSeries
6 1 (1.11%) Oracle Workflow
6 1 (1.11%) WordPress
Applications
1 15 (16.67%) MS Office
2 13 (14.44%) MS Excel
3 3 (3.33%) MS PowerPoint
Business Applications
1 5 (5.56%) BASE24
1 5 (5.56%) Magento
2 1 (1.11%) Oracle EBS
2 1 (1.11%) Oracle EBS R12
2 1 (1.11%) Oracle ERP
Cloud Services
1 8 (8.89%) Office 365
Communications & Networking
1 7 (7.78%) LAN
2 6 (6.67%) DHCP
2 6 (6.67%) DNS
2 6 (6.67%) VPN
2 6 (6.67%) Wireless
3 5 (5.56%) ATM
3 5 (5.56%) IP Telephony
3 5 (5.56%) LDAP
4 4 (4.44%) Cisco IPT
4 4 (4.44%) Firewall
4 4 (4.44%) WAN
5 3 (3.33%) Cisco IOS
6 2 (2.22%) ADSL
6 2 (2.22%) Network Security
6 2 (2.22%) TCP/IP
7 1 (1.11%) Internet
7 1 (1.11%) SAN
7 1 (1.11%) SSL
7 1 (1.11%) VoIP
7 1 (1.11%) Wi-Fi
Database & Business Intelligence
1 7 (7.78%) DB2
2 5 (5.56%) MySQL
2 5 (5.56%) PostgreSQL
3 1 (1.11%) Oracle BI EE
3 1 (1.11%) Oracle Database
3 1 (1.11%) Oracle Database 10g
3 1 (1.11%) Oracle Database 11g
3 1 (1.11%) SQL Server
3 1 (1.11%) SQL Server Analysis Services
3 1 (1.11%) SQL Server Integration Services
3 1 (1.11%) SQL Server Reporting Services
3 1 (1.11%) SQLPlus
Development Applications
1 5 (5.56%) Ant
1 5 (5.56%) Git (software)
1 5 (5.56%) Jenkins
1 5 (5.56%) Subversion
2 4 (4.44%) Bugzilla
2 4 (4.44%) JIRA
2 4 (4.44%) Trac
3 1 (1.11%) JDeveloper
3 1 (1.11%) Oracle APEX
General
1 20 (22.22%) Finance
2 7 (7.78%) Banking
3 6 (6.67%) Investment Banking
3 6 (6.67%) Law
3 6 (6.67%) Legal
4 4 (4.44%) Retail
4 4 (4.44%) Telecoms
5 3 (3.33%) Advertising
6 1 (1.11%) Manufacturing
6 1 (1.11%) Publishing
Libraries, Frameworks & Software Standards
1 5 (5.56%) J2EE
2 3 (3.33%) .NET
3 2 (2.22%) HTML
3 2 (2.22%) XML
4 1 (1.11%) Ajax
4 1 (1.11%) ASP.NET
4 1 (1.11%) CSS
4 1 (1.11%) DHTML
4 1 (1.11%) Middleware
4 1 (1.11%) Oracle Fusion
4 1 (1.11%) Oracle Streams
4 1 (1.11%) Web Services
4 1 (1.11%) XSLT
Miscellaneous
1 9 (10.00%) Blackberry
2 5 (5.56%) Analytical Skills
2 5 (5.56%) EMV
2 5 (5.56%) IBM Mainframe
2 5 (5.56%) Mainframe
2 5 (5.56%) Tandem
3 4 (4.44%) AS400
4 2 (2.22%) Client/Server
5 1 (1.11%) BYOD
5 1 (1.11%) Credit Risk
5 1 (1.11%) Driving Licence
5 1 (1.11%) Market Risk
5 1 (1.11%) Mobile App
5 1 (1.11%) PKI
5 1 (1.11%) Replication
5 1 (1.11%) Smartphone
5 1 (1.11%) Video Conferencing
Operating Systems
1 50 (55.56%) Windows
2 21 (23.33%) Windows 7
3 17 (18.89%) Unix
4 12 (13.33%) Linux
5 10 (11.11%) Red Hat Enterprise Linux
6 9 (10.00%) Windows Server
7 7 (7.78%) Windows Vista
8 6 (6.67%) AIX
9 5 (5.56%) Android
9 5 (5.56%) Windows Server 2008
10 4 (4.44%) Windows 8
10 4 (4.44%) Windows Server 2012
11 3 (3.33%) Mac OS X
11 3 (3.33%) Windows Server 2003
11 3 (3.33%) Windows XP
12 2 (2.22%) Windows 10
13 1 (1.11%) Apple iOS
Processes & Methodologies
1 19 (21.11%) ITIL
2 7 (7.78%) E-Commerce
2 7 (7.78%) Service Management
3 4 (4.44%) Migration
3 4 (4.44%) Technical Analysis
3 4 (4.44%) Time Management
4 3 (3.33%) Business Analysis
4 3 (3.33%) Process Improvement
4 3 (3.33%) Service Delivery
4 3 (3.33%) SOA
4 3 (3.33%) Stakeholder Engagement
4 3 (3.33%) Unit Testing
5 2 (2.22%) Change Management
5 2 (2.22%) Document Management
5 2 (2.22%) Facilities Management
5 2 (2.22%) ITSM
5 2 (2.22%) User Acceptance Testing
6 1 (1.11%) Application Packaging
6 1 (1.11%) Business Intelligence
6 1 (1.11%) Vulnerability Assessment
Programming Languages
1 24 (26.67%) SQL
2 10 (11.11%) Java
3 5 (5.56%) COBOL
3 5 (5.56%) PHP
3 5 (5.56%) PL/SQL
3 5 (5.56%) Python
3 5 (5.56%) Ruby
4 4 (4.44%) PowerShell
5 3 (3.33%) Shell Script
6 2 (2.22%) C#
6 2 (2.22%) JavaScript
6 2 (2.22%) VBScript
7 1 (1.11%) Perl
7 1 (1.11%) VB
7 1 (1.11%) XQuery
Qualifications
1 9 (10.00%) Microsoft Certification
2 5 (5.56%) MCDST
2 5 (5.56%) MOS
3 3 (3.33%) Security Cleared
4 1 (1.11%) Degree
4 1 (1.11%) DV Cleared
4 1 (1.11%) ITIL Certification
4 1 (1.11%) ITIL Foundation Certificate
4 1 (1.11%) MCSA
Quality Assurance & Compliance
1 3 (3.33%) SLA
2 2 (2.22%) Disclosure Scotland
3 1 (1.11%) PCI DSS
3 1 (1.11%) QA
System Software
1 33 (36.67%) Active Directory
2 5 (5.56%) Microsoft App-V
3 4 (4.44%) VMware Infrastructure
4 3 (3.33%) vSphere
5 2 (2.22%) VMware ESXi
5 2 (2.22%) XenApp
6 1 (1.11%) BitLocker
6 1 (1.11%) Hyper-V
6 1 (1.11%) XenDesktop
Systems Management
1 7 (7.78%) SCCM
2 5 (5.56%) Ansible
2 5 (5.56%) Opscode Chef
2 5 (5.56%) Puppet
3 2 (2.22%) Backup Exec
3 2 (2.22%) Tivoli Storage Manager
4 1 (1.11%) Nagios
4 1 (1.11%) SCOM
Vendors
1 28 (31.11%) Microsoft
2 13 (14.44%) Oracle
3 12 (13.33%) IBM
4 8 (8.89%) Cisco
5 7 (7.78%) hybris
6 6 (6.67%) Apple
6 6 (6.67%) HP
6 6 (6.67%) iManage
7 5 (5.56%) Red Hat
7 5 (5.56%) Symantec
7 5 (5.56%) VMware
8 4 (4.44%) Citrix
9 3 (3.33%) Intel Security
9 3 (3.33%) LANDesk
10 2 (2.22%) Adobe
10 2 (2.22%) Avaya
10 2 (2.22%) Isilon
10 2 (2.22%) Lotus
10 2 (2.22%) Salesforce.com
10 2 (2.22%) webMethods
London
Total Recruitment Specialists Limited / TRG / Total recruitment group
Rate: £260 - £400 Per Day
Posted: 2 days ago
East London
Eaglecliff
Rate: From £25 to £33 per hour
Posted: 2 days ago
Walton-On-Thames, Surrey
Jenrick IT
Rate: £20 - £25 per hour
Posted: 4 days ago