The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 540 534 499
Rank change year-on-year
-6 -35
Contract jobs requiring a Technical Support Analyst 50 52 59
As % of all contract IT jobs located in England 0.094% 0.10% 0.12%
As % of the Job Titles category 0.10% 0.11% 0.13%
Number of daily rates quoted 17 28 25
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£290 £235 £250
Average daily rate % change year-on-year
+23.40% -6.00%
90% offered a daily rate of more than £135 £124 £165
10% offered a daily rate of more than £475 £437 £445
UK excluding London average daily rate £450 £228 £250
% change year-on-year
+97.80% -9.00%
Number of hourly rates quoted 9 13 5
Average hourly rate £25.00 £16.50 £10.00
Average hourly rate % change year-on-year
+51.51% +65.00%
UK excluding London average hourly rate £22.75 £16.79 £12.75
% change year-on-year
+35.53% +31.64%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
49243 46583 44268
As % of all contract IT jobs located in England 92.84% 92.15% 92.92%
Number of daily rates quoted 32057 28819 26941
Average daily rate £405 £400 £400
Average daily rate % change year-on-year
+1.25% -
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1828 1854 1961
Average hourly rate £17.50 £17.00 £17.50
Average hourly rate % change year-on-year
+2.92% -2.85%
90% offered a hourly rate of more than £11.00 £10.53 £11.00
10% offered a hourly rate of more than £42.50 £40.00 £41.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 4 September 2015.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 4 September 2015.

Technical Support Analyst Hourly Rate Histogram in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +2 20 £205 -36.92% 3
South East -24 14 £350 +48.93% 5
Yorkshire -26 4 - - 4
East Midlands - 4 - - 1
South West - 3 £450 - 1
West Midlands +7 1 - - 2
East of England +5 1 £111 -10.84% 3
North East -32 1 - -
North West -33 1 - - 2
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 41 (50.00%) Windows
2 27 (32.93%) SQL
3 26 (31.71%) Linux
3 26 (31.71%) ITIL
4 23 (28.05%) Oracle
4 23 (28.05%) Microsoft
5 21 (25.61%) UNIX
6 18 (21.95%) Active Directory
7 17 (20.73%) MS Excel
8 15 (18.29%) Finance
9 13 (15.85%) Windows 7
9 13 (15.85%) Analytical Skills
10 10 (12.20%) Middleware
10 10 (12.20%) HP
11 9 (10.98%) DB2
11 9 (10.98%) Java
12 8 (9.76%) WebSphere Application Server
12 8 (9.76%) MS Office
12 8 (9.76%) IBM
12 8 (9.76%) Microsoft Certification
12 8 (9.76%) Tomcat
12 8 (9.76%) Service Management
12 8 (9.76%) WebSphere
13 7 (8.54%) VMware
13 7 (8.54%) IBM HTTP Server
13 7 (8.54%) Root Cause Analysis
13 7 (8.54%) E-Commerce
13 7 (8.54%) CRM
13 7 (8.54%) HTTP
13 7 (8.54%) AIX

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 4 September 2015, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.76%) WebSphere Application Server
1 8 (9.76%) Tomcat
1 8 (9.76%) WebSphere
2 7 (8.54%) IIS
2 7 (8.54%) IBM HTTP Server
3 6 (7.32%) MS Exchange
4 3 (3.66%) Oracle Workflow
5 2 (2.44%) WorkSite
5 2 (2.44%) Exchange Server 2007
6 1 (1.22%) WordPress
6 1 (1.22%) Blackberry Enterprise Server
6 1 (1.22%) Exchange Server 2003
6 1 (1.22%) Apache
6 1 (1.22%) SharePoint
Applications
1 17 (20.73%) MS Excel
2 8 (9.76%) MS Office
3 4 (4.88%) MS PowerPoint
Business Applications
1 4 (4.88%) Dynamics CRM
2 3 (3.66%) Oracle EBS R12
2 3 (3.66%) Oracle EBS
2 3 (3.66%) Oracle ERP
3 1 (1.22%) Academy Housing
3 1 (1.22%) Orchard Housing
3 1 (1.22%) Aareon QL
3 1 (1.22%) OPENHousing
3 1 (1.22%) Northgate Housing
Communications & Networking
1 7 (8.54%) HTTP
2 5 (6.10%) Firewall
2 5 (6.10%) IP Telephony
2 5 (6.10%) LDAP
3 4 (4.88%) Network Security
4 3 (3.66%) FTP
4 3 (3.66%) Cisco IPT
4 3 (3.66%) SAN
4 3 (3.66%) TCP/IP
5 2 (2.44%) DNS
5 2 (2.44%) SSH
5 2 (2.44%) Wireless
5 2 (2.44%) LAN
5 2 (2.44%) WAN
5 2 (2.44%) Multicast
5 2 (2.44%) NAS
6 1 (1.22%) 4G
6 1 (1.22%) Radio Access Network
6 1 (1.22%) DHCP
6 1 (1.22%) DMZ
Database & Business Intelligence
1 9 (10.98%) DB2
2 3 (3.66%) Oracle Database 11g
2 3 (3.66%) Oracle Database 10g
2 3 (3.66%) Oracle BI EE
2 3 (3.66%) Oracle Database
2 3 (3.66%) SQL Server
3 2 (2.44%) Informix
4 1 (1.22%) SQL Server Analysis Services
4 1 (1.22%) SQLPlus
4 1 (1.22%) IDOL
4 1 (1.22%) SQL Server Reporting Services
4 1 (1.22%) SQL Server Integration Services
Development Applications
1 5 (6.10%) Ant
2 3 (3.66%) JDeveloper
2 3 (3.66%) JIRA
3 1 (1.22%) Oracle APEX
3 1 (1.22%) Trac
3 1 (1.22%) Introscope
3 1 (1.22%) Bugzilla
General
1 15 (18.29%) Finance
2 6 (7.32%) Legal
3 4 (4.88%) Banking
3 4 (4.88%) Law
3 4 (4.88%) Telecoms
4 3 (3.66%) Retail
5 1 (1.22%) Marketing
5 1 (1.22%) Manufacturing
5 1 (1.22%) Financial Institution
5 1 (1.22%) Back Office
Libraries, Frameworks & Software Standards
1 10 (12.20%) Middleware
2 4 (4.88%) .NET
3 3 (3.66%) XSLT
3 3 (3.66%) Oracle Fusion
4 2 (2.44%) FIX Protocol
4 2 (2.44%) WebSphere MQ
4 2 (2.44%) Rendezvous
4 2 (2.44%) HTML
4 2 (2.44%) CSS
4 2 (2.44%) Web Services
4 2 (2.44%) XML
5 1 (1.22%) DHTML
5 1 (1.22%) Oracle Streams
5 1 (1.22%) Java EE
Miscellaneous
1 13 (15.85%) Analytical Skills
2 6 (7.32%) Blackberry
3 4 (4.88%) Data Centre
4 3 (3.66%) Hedge funds
5 2 (2.44%) Derivative
5 2 (2.44%) Client/Server
5 2 (2.44%) Foreign Exchange (FX)
5 2 (2.44%) AS400
6 1 (1.22%) Replication
6 1 (1.22%) Clustering
6 1 (1.22%) PKI
6 1 (1.22%) Management Information System
6 1 (1.22%) Life Science
6 1 (1.22%) HP StoreVirtual
Operating Systems
1 41 (50.00%) Windows
2 26 (31.71%) Linux
3 21 (25.61%) UNIX
4 13 (15.85%) Windows 7
5 7 (8.54%) AIX
6 6 (7.32%) Red Hat Enterprise Linux
7 5 (6.10%) Android
7 5 (6.10%) Windows Server 2008
7 5 (6.10%) Windows Server 2003
8 4 (4.88%) Windows Vista
8 4 (4.88%) HPUX
8 4 (4.88%) Windows Server 2012
9 3 (3.66%) Solaris
10 2 (2.44%) Apple iOS
10 2 (2.44%) BlackBerry OS
10 2 (2.44%) Windows 8
11 1 (1.22%) Windows XP
Processes & Methodologies
1 26 (31.71%) ITIL
2 8 (9.76%) Service Management
3 7 (8.54%) CRM
3 7 (8.54%) E-Commerce
3 7 (8.54%) Root Cause Analysis
4 5 (6.10%) Technical Analysis
4 5 (6.10%) SOA
5 4 (4.88%) Migration
6 3 (3.66%) BPEL
6 3 (3.66%) Business Intelligence
6 3 (3.66%) ERP
6 3 (3.66%) User Acceptance Testing
6 3 (3.66%) Knowledge Management
6 3 (3.66%) Workflow
6 3 (3.66%) Continuous Improvement
7 2 (2.44%) Incident Management
7 2 (2.44%) Load Balancing
7 2 (2.44%) Unit Testing
7 2 (2.44%) Operational Acceptance Testing
7 2 (2.44%) Capacity Management
Programming Languages
1 27 (32.93%) SQL
2 9 (10.98%) Java
3 6 (7.32%) PL/SQL
4 5 (6.10%) Python
4 5 (6.10%) Jython
5 4 (4.88%) Shell Script
5 4 (4.88%) C#
6 3 (3.66%) XQuery
7 1 (1.22%) JavaScript
7 1 (1.22%) Perl
7 1 (1.22%) PHP
Qualifications
1 8 (9.76%) Microsoft Certification
2 5 (6.10%) MCDST
3 4 (4.88%) MOS
3 4 (4.88%) MCSE
3 4 (4.88%) SC Cleared
3 4 (4.88%) Security Cleared
4 2 (2.44%) MCSA
5 1 (1.22%) ITIL Certification
5 1 (1.22%) MCP
5 1 (1.22%) Degree
Quality Assurance & Compliance
1 3 (3.66%) SLA
2 2 (2.44%) Sarbanes-Oxley
3 1 (1.22%) QA
3 1 (1.22%) PCI DSS
System Software
1 18 (21.95%) Active Directory
2 4 (4.88%) VMware Infrastructure
3 2 (2.44%) Microsoft Virtual Server
3 2 (2.44%) vSphere
3 2 (2.44%) VMware ESXi
4 1 (1.22%) Hyper-V
4 1 (1.22%) DFS Replication
Systems Management
1 4 (4.88%) NetBackup
1 4 (4.88%) SCOM
2 3 (3.66%) SCCM
3 2 (2.44%) Symantec Endpoint Protection
3 2 (2.44%) ITRS Geneos
3 2 (2.44%) Norton AntiVirus
3 2 (2.44%) ServiceCenter
3 2 (2.44%) Control-M
4 1 (1.22%) Nagios
4 1 (1.22%) Unicenter
4 1 (1.22%) Tivoli Storage Manager
4 1 (1.22%) WSUS
4 1 (1.22%) CA Wily
Vendors
1 23 (28.05%) Oracle
1 23 (28.05%) Microsoft
2 10 (12.20%) HP
3 8 (9.76%) IBM
4 7 (8.54%) VMware
5 6 (7.32%) Red Hat
6 5 (6.10%) Cisco
7 4 (4.88%) Symantec
8 3 (3.66%) Remedy
8 3 (3.66%) Isilon
8 3 (3.66%) Siebel
8 3 (3.66%) Apple
8 3 (3.66%) Informatica
9 2 (2.44%) Sun
9 2 (2.44%) TIBCO
9 2 (2.44%) webMethods
9 2 (2.44%) Intel
10 1 (1.22%) Citrix
10 1 (1.22%) CA
10 1 (1.22%) Sybase
Maidenhead, Berkshire
Austin Fraser
Rate: £170 - £190 per day + Overtime
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Rate: Unspecified Marker Rate
Posted: 3 days ago
Warwickshire
Interquest - IQ Telecom
Rate: £150 - £200 per day
Posted: 14 days ago