The table below looks at the statistics for the Technical Support Analyst role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Technical Support Analyst
Rank 525 505 458
Rank change year-on-year
-20 -47
Contract jobs requiring a Technical Support Analyst 34 49 51
As % of all contract IT jobs located in England 0.073% 0.11% 0.12%
As % of the Job Titles category 0.079% 0.11% 0.13%
Number of daily rates quoted 18 19 24
Average daily rate
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of your Daily Rate
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£280 £313 £231
Average daily rate % change year-on-year
-10.40% +35.13%
90% offered a daily rate of more than £204 £145 £131
10% offered a daily rate of more than £456 £377 £324
UK excluding London average daily rate £288 £278 £200
% change year-on-year
+3.60% +38.75%
Number of hourly rates quoted 7 7 15
Average hourly rate £27.50 £17.50 £20.00
Average hourly rate % change year-on-year
+57.14% -12.50%
90% offered a hourly rate of more than £22.70 £15.80 £12.40
10% offered a hourly rate of more than £86.00 £22.70 £21.00
UK excluding London average hourly rate £27.50 £17.25 £16.75
% change year-on-year
+59.42% +2.98%
Technical Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
43265 42840 38456
As % of all contract IT jobs located in England 92.40% 92.50% 92.80%
Number of daily rates quoted 27090 25773 22427
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £238
10% offered a daily rate of more than £563 £563 £575
UK excluding London average daily rate £375 £350 £348
% change year-on-year
+7.14% +0.71%
Number of hourly rates quoted 1673 1859 2173
Average hourly rate £17.50 £17.50 £18.40
Average hourly rate % change year-on-year
- -4.89%
90% offered a hourly rate of more than £11.00 £11.50 £10.69
10% offered a hourly rate of more than £41.50 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.15 £17.50
% change year-on-year
-2.50% -2.00%

Technical Support Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Technical Support Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Jobs Demand Trend in England

Technical Support Analyst
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Daily Rate Trend in England

Technical Support Analyst
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 26 February 2015.

Technical Support Analyst Daily Rate Histogram in England

Technical Support Analyst
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst across the England region.

Technical Support Analyst Hourly Rate Trend in England

Technical Support Analyst
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst across the England region over the 3 months to 26 February 2015.

Technical Support Analyst Hourly Rate Histogram in England

Technical Support Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the England region over the 3 months to 26 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -6 10 £230 -30.56% 9
South East -29 9 £325 +51.16% 2
West Midlands +1 6 £280 -17.03% 1
Yorkshire -10 3 £288 +150.00% 7
East of England +13 2 £450 +23.28%
North West -15 2 £263 - 3
East Midlands - 1 £470 - 2
South West - - - -
Technical Support Analyst
UK

Technical Support Analyst
Top 30 Related IT Skills in England

For the 6 months to 26 February 2015, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

1 40 (57.14%) Windows
2 28 (40.00%) ITIL
3 27 (38.57%) Microsoft
4 23 (32.86%) SQL
5 21 (30.00%) Linux
6 18 (25.71%) Active Directory
7 17 (24.29%) UNIX
7 17 (24.29%) Windows 7
8 16 (22.86%) MS Office
9 15 (21.43%) Analytical Skills
10 14 (20.00%) Cisco
11 11 (15.71%) IBM
11 11 (15.71%) TCP/IP
11 11 (15.71%) MS Exchange
12 10 (14.29%) Oracle
13 9 (12.86%) HPUX
13 9 (12.86%) Windows Server 2008
14 8 (11.43%) LAN
14 8 (11.43%) WAN
14 8 (11.43%) E-Commerce
14 8 (11.43%) Finance
15 7 (10.00%) Blackberry
15 7 (10.00%) Windows XP
15 7 (10.00%) MS Excel
15 7 (10.00%) VoIP
15 7 (10.00%) HP
15 7 (10.00%) Solaris
15 7 (10.00%) Java
16 6 (8.57%) SLA
16 6 (8.57%) Microsoft Certification

Technical Support Analyst
Top Related IT Skills in England by Category

For the 6 months to 26 February 2015, IT contractor jobs across the England region that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (15.71%) MS Exchange
2 6 (8.57%) WebSphere
3 5 (7.14%) IIS
4 4 (5.71%) Tomcat
4 4 (5.71%) IBM HTTP Server
4 4 (5.71%) Exchange Server 2010
4 4 (5.71%) WebSphere Application Server
5 3 (4.29%) SharePoint
5 3 (4.29%) IBM Notes
6 2 (2.86%) Exchange Server 2007
6 2 (2.86%) SharePoint 2010
7 1 (1.43%) Exchange Server 2013
7 1 (1.43%) Exchange Server 2003
7 1 (1.43%) SharePoint Server
Applications
1 16 (22.86%) MS Office
2 7 (10.00%) MS Excel
3 3 (4.29%) MS Visio
4 1 (1.43%) S-PLUS
4 1 (1.43%) Final Cut Pro
Business Applications
1 2 (2.86%) ION MarketView
2 1 (1.43%) IntelliMatch
2 1 (1.43%) Remedy ITSM
Cloud Services
1 1 (1.43%) Microsoft Azure
1 1 (1.43%) Google Apps
Communications & Networking
1 11 (15.71%) TCP/IP
2 8 (11.43%) LAN
2 8 (11.43%) WAN
3 7 (10.00%) VoIP
4 6 (8.57%) Intranet
5 4 (5.71%) VPN
5 4 (5.71%) HTTP
5 4 (5.71%) SAN
6 3 (4.29%) Internet
6 3 (4.29%) FTP
7 2 (2.86%) DHCP
7 2 (2.86%) 3G
7 2 (2.86%) DNS
7 2 (2.86%) SNMP
7 2 (2.86%) TACACS
7 2 (2.86%) Firewall
7 2 (2.86%) IP Telephony
7 2 (2.86%) SSH
7 2 (2.86%) NAS
8 1 (1.43%) SSL
Database & Business Intelligence
1 5 (7.14%) SQL Server
2 4 (5.71%) DB2
3 3 (4.29%) Relational Database
4 2 (2.86%) Data Warehouse
5 1 (1.43%) RDBMS
5 1 (1.43%) PostgreSQL
5 1 (1.43%) Oracle Database
Development Applications
1 1 (1.43%) Octopus Deploy
General
1 8 (11.43%) Finance
2 6 (8.57%) Banking
3 5 (7.14%) Investment Banking
4 3 (4.29%) Front Office
5 2 (2.86%) Publishing
6 1 (1.43%) Telecoms
6 1 (1.43%) Law
Libraries, Frameworks & Software Standards
1 4 (5.71%) Middleware
2 3 (4.29%) HTML
2 3 (4.29%) XML
3 2 (2.86%) XSLT
3 2 (2.86%) .NET
3 2 (2.86%) FpML
3 2 (2.86%) FIX Protocol
3 2 (2.86%) WebSphere Message Broker
3 2 (2.86%) CSS3
3 2 (2.86%) CSS
3 2 (2.86%) WebSphere MQ
4 1 (1.43%) ASP.NET
4 1 (1.43%) EDI
Miscellaneous
1 15 (21.43%) Analytical Skills
2 7 (10.00%) Blackberry
3 3 (4.29%) Client/Server
3 3 (4.29%) iSeries
4 2 (2.86%) Learning Management System
4 2 (2.86%) Computer Science
4 2 (2.86%) Web 2.0
4 2 (2.86%) Management Information System
4 2 (2.86%) AS400
4 2 (2.86%) Fixed Income
5 1 (1.43%) Clustering
5 1 (1.43%) E-Learning
5 1 (1.43%) Smartphone
5 1 (1.43%) Thin Client
5 1 (1.43%) CMDB
5 1 (1.43%) Credit Risk
5 1 (1.43%) Market Risk
5 1 (1.43%) Fat Client
5 1 (1.43%) EqualLogic
5 1 (1.43%) Enterprise Storage
Operating Systems
1 40 (57.14%) Windows
2 21 (30.00%) Linux
3 17 (24.29%) Windows 7
3 17 (24.29%) UNIX
4 9 (12.86%) HPUX
4 9 (12.86%) Windows Server 2008
5 7 (10.00%) Solaris
5 7 (10.00%) Windows XP
6 6 (8.57%) Windows Server 2003
7 5 (7.14%) AIX
7 5 (7.14%) Windows Server 2012
8 3 (4.29%) Windows 8
8 3 (4.29%) OS/400
8 3 (4.29%) Windows Vista
8 3 (4.29%) Red Hat Enterprise Linux
9 1 (1.43%) Mac OS
9 1 (1.43%) Windows 2000 Server
9 1 (1.43%) CentOS
9 1 (1.43%) i5/OS
9 1 (1.43%) Android
Processes & Methodologies
1 28 (40.00%) ITIL
2 8 (11.43%) E-Commerce
3 6 (8.57%) Change Management
3 6 (8.57%) Load Balancing
4 5 (7.14%) Change Control
5 4 (5.71%) Problem Management
5 4 (5.71%) Configuration Management
6 3 (4.29%) Service Management
6 3 (4.29%) Incident Management
6 3 (4.29%) Root Cause Analysis
6 3 (4.29%) Network Management
7 2 (2.86%) ITIL V3
7 2 (2.86%) Continuous Improvement
7 2 (2.86%) Line Management
7 2 (2.86%) Business Development
7 2 (2.86%) Time Management
7 2 (2.86%) Project Management
7 2 (2.86%) Migration
7 2 (2.86%) Stakeholder Management
7 2 (2.86%) Web Design
Programming Languages
1 23 (32.86%) SQL
2 7 (10.00%) Java
3 3 (4.29%) Shell Script
4 2 (2.86%) Perl
5 1 (1.43%) PHP
5 1 (1.43%) PL/SQL
5 1 (1.43%) JavaScript
5 1 (1.43%) PowerShell
5 1 (1.43%) VBA
5 1 (1.43%) Python
5 1 (1.43%) C#
Qualifications
1 6 (8.57%) Microsoft Certification
2 4 (5.71%) MCSE
2 4 (5.71%) SC Cleared
2 4 (5.71%) Security Cleared
3 3 (4.29%) MCP
4 2 (2.86%) ITIL Foundation Certificate
4 2 (2.86%) DV Cleared
4 2 (2.86%) MCITP
4 2 (2.86%) Degree
5 1 (1.43%) ITIL Certification
5 1 (1.43%) MCDST
5 1 (1.43%) CCNA
5 1 (1.43%) Citrix Certification
5 1 (1.43%) Cisco Certification
5 1 (1.43%) VCP4
Quality Assurance & Compliance
1 6 (8.57%) SLA
System Software
1 18 (25.71%) Active Directory
2 2 (2.86%) VMware ESX
2 2 (2.86%) Microsoft Virtual Server
2 2 (2.86%) VMware Infrastructure
3 1 (1.43%) Hyper-V
3 1 (1.43%) XenApp
3 1 (1.43%) XenDesktop
3 1 (1.43%) vSphere
Systems Management
1 5 (7.14%) SCCM
2 2 (2.86%) Cisco Prime
2 2 (2.86%) Netcool
2 2 (2.86%) Nagios
3 1 (1.43%) Norton AntiVirus
3 1 (1.43%) NetBackup
3 1 (1.43%) Icinga
3 1 (1.43%) SCOM
3 1 (1.43%) Puppet
Vendors
1 27 (38.57%) Microsoft
2 14 (20.00%) Cisco
3 11 (15.71%) IBM
4 10 (14.29%) Oracle
5 7 (10.00%) HP
6 5 (7.14%) Citrix
7 4 (5.71%) Red Hat
7 4 (5.71%) Symantec
7 4 (5.71%) VMware
8 3 (4.29%) McAfee
8 3 (4.29%) Sun
8 3 (4.29%) Lotus
9 2 (2.86%) Siemens
9 2 (2.86%) EMC
9 2 (2.86%) Adobe
9 2 (2.86%) SAP
9 2 (2.86%) Sage
9 2 (2.86%) CheckPoint
9 2 (2.86%) Mitel
9 2 (2.86%) ION Trading
Hayes, Middlesex
@ITS
Rate: £200 per day
Posted: 14 hours ago
London
Latcom Ltd
Rate: Unspecified - 3 Month Contract +
Posted: 2 days ago
Hammersmith and Fulham
Hays IT - Uk Posting account
Rate: £160.00 - £180.00 per annum
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Northampton
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Rate: £18000 - £20000 per annum
Posted: 22 days ago