The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the South Wales region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South Wales region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Second Line Support
Rank 32 37 49
Rank change year-on-year
+5 +12
Contract jobs requiring a 2nd Line Support 4 5 1
As % of all contract IT jobs located in South Wales 1.111% 1.225% 0.229%
As % of the Job Titles category 1.205% 1.333% 0.248%
Number of daily rates quoted 0 2 1
Average daily rate - £165 £108
Average daily rate % change year-on-year
- +53.48%
UK excluding London average daily rate £160 £140 £150
% change year-on-year
+14.28% -6.66%
Number of hourly rates quoted 0 3 0
Average hourly rate - £14.00 -
UK excluding London average hourly rate £15.00 £14.50 £14.00
% change year-on-year
+3.44% +3.57%
All Job Titles
South Wales
Contract IT job ads with a match in the
Job Titles category
332 375 403
As % of all contract IT jobs located in South Wales 92.22% 91.91% 92.43%
Number of daily rates quoted 209 204 216
Average daily rate £350 £330 £325
Average daily rate % change year-on-year
+6.06% +1.53%
90% offered a daily rate of more than £192 £200 £200
10% offered a daily rate of more than £450 £500 £426
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 23 22 17
Average hourly rate £14.50 £14.50 £17.25
Average hourly rate % change year-on-year
- -15.94%
90% offered a hourly rate of more than £10.69 £11.50 £12.00
10% offered a hourly rate of more than £35.00 £25.00 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support
Wales

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support across the South Wales region as a proportion of the total demand within the Job Titles category.

South Wales 2nd Line Support Jobs Demand Trend

2nd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the South Wales region.

South Wales 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the South Wales region.

South Wales 2nd Line Support Hourly Rate Trend

2nd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the South Wales region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cardiff +7 4 - -
Newport - - - -
2nd Line Support
Wales

2nd Line Support
Top 29 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the South Wales region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 5 (100.00%) Active Directory
1 5 (100.00%) Blackberry
2 4 (80.00%) Windows
3 3 (60.00%) LAN
3 3 (60.00%) WAN
4 2 (40.00%) Windows XP
4 2 (40.00%) VMware
4 2 (40.00%) Citrix
5 1 (20.00%) PDA
5 1 (20.00%) Exchange Server 2003
5 1 (20.00%) Windows Vista
5 1 (20.00%) Exchange Server 2007
5 1 (20.00%) SCOM
5 1 (20.00%) SC Cleared
5 1 (20.00%) Security Cleared
5 1 (20.00%) Windows Server 2008
5 1 (20.00%) HP SIM
5 1 (20.00%) Windows 7
5 1 (20.00%) Blackberry Enterprise Server
5 1 (20.00%) Veritas
5 1 (20.00%) Windows Server 2003
5 1 (20.00%) HP
5 1 (20.00%) NetBackup
5 1 (20.00%) Backup Exec
5 1 (20.00%) MS Exchange
5 1 (20.00%) Microsoft
5 1 (20.00%) Windows 2000
5 1 (20.00%) SQL
5 1 (20.00%) SAP

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the South Wales region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (20.00%) MS Exchange
1 1 (20.00%) Blackberry Enterprise Server
1 1 (20.00%) Exchange Server 2003
1 1 (20.00%) Exchange Server 2007
Communications & Networking
1 3 (60.00%) LAN
1 3 (60.00%) WAN
Miscellaneous
1 5 (100.00%) Blackberry
2 1 (20.00%) PDA
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows XP
3 1 (20.00%) Windows Server 2003
3 1 (20.00%) Windows Vista
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Windows 7
3 1 (20.00%) Windows 2000
Programming Languages
1 1 (20.00%) SQL
Qualifications
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 5 (100.00%) Active Directory
Systems Management
1 1 (20.00%) NetBackup
1 1 (20.00%) Backup Exec
1 1 (20.00%) SCOM
1 1 (20.00%) HP SIM
Vendors
1 2 (40.00%) Citrix
1 2 (40.00%) VMware
2 1 (20.00%) Veritas
2 1 (20.00%) SAP
2 1 (20.00%) Microsoft
2 1 (20.00%) HP
View 2nd Line Support jobs Nationwide