The statistics below represent IT contracts advertised across the Wales region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 43 79 67
Rank change year-on-year
+36 -12
Contract jobs requiring a 2nd Line Support 14 2 2
As % of all contract IT jobs located in Wales 2.33% 0.22% 0.28%
As % of the Job Titles category 2.36% 0.23% 0.28%
Number of daily rates quoted 6 0 1
Median daily rate £135 - £160
UK excluding London median daily rate £150 £168 £160
% change year-on-year
-10.44% +4.68%
Number of hourly rates quoted 4 2 0
Median hourly rate £11.06 £17.00 -
Median hourly rate % change year-on-year
-34.92% -
UK excluding London median hourly rate £15.00 £15.26 £14.00
% change year-on-year
-1.70% +9.00%
2nd Line Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wales
Contract IT job ads with a match in the
Job Titles category
593 871 709
As % of all contract IT jobs located in Wales 98.50% 96.35% 97.52%
Number of daily rates quoted 363 603 487
Median daily rate £375 £356 £350
Median daily rate % change year-on-year
+5.33% +1.71%
90% offered a daily rate of more than £185 £210 £200
10% offered a daily rate of more than £525 £460 £475
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 53 45 28
Median hourly rate £12.50 £12.50 £16.00
Median hourly rate % change year-on-year
- -21.87%
90% offered a hourly rate of more than £10.00 £9.00 £10.50
10% offered a hourly rate of more than £25.25 £29.50 £52.50
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

2nd Line Support
Jobs Demand Trend in Wales

The demand trend of IT contracts across the Wales region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Wales

2nd Line Support
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Wales region.

2nd Line Support Daily Rate Trend in Wales

2nd Line Support
Daily Rate Histogram in Wales

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Wales region over the 3 months to 27 August 2016.

2nd Line Support Daily Rate Histogram in Wales

2nd Line Support
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Wales region.

2nd Line Support Hourly Rate Trend in Wales

2nd Line Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Wales region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +34 14 £135 - 1
2nd Line Support
UK

2nd Line Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 27 August 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region featuring 2nd Line Support in the job title.

1 24 (96.00%) Windows
2 19 (76.00%) Windows 7
3 15 (60.00%) Active Directory
4 11 (44.00%) MS Office
5 10 (40.00%) Windows Server
6 9 (36.00%) Microsoft
7 8 (32.00%) Windows XP
7 8 (32.00%) VMware
8 7 (28.00%) SCCM
9 6 (24.00%) Migration
9 6 (24.00%) MS Excel
10 4 (16.00%) MS Exchange
10 4 (16.00%) Cisco
11 3 (12.00%) SQL
11 3 (12.00%) Windows 10
12 2 (8.00%) Office 365
12 2 (8.00%) Office Automation
12 2 (8.00%) LAN
12 2 (8.00%) Citrix
13 1 (4.00%) Cisco Certification
13 1 (4.00%) Windows Server 2003
13 1 (4.00%) CCNA
13 1 (4.00%) VoIP
13 1 (4.00%) SLA
13 1 (4.00%) Incident Management
13 1 (4.00%) SC Cleared
13 1 (4.00%) Security Cleared
13 1 (4.00%) VMware Infrastructure
13 1 (4.00%) Android
13 1 (4.00%) Windows Server 2008

2nd Line Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.00%) MS Exchange
Applications
1 11 (44.00%) MS Office
2 6 (24.00%) MS Excel
Cloud Services
1 2 (8.00%) Office 365
Communications & Networking
1 2 (8.00%) LAN
2 1 (4.00%) VoIP
General
1 1 (4.00%) Finance
Operating Systems
1 24 (96.00%) Windows
2 19 (76.00%) Windows 7
3 10 (40.00%) Windows Server
4 8 (32.00%) Windows XP
5 3 (12.00%) Windows 10
6 1 (4.00%) Android
6 1 (4.00%) Apple iOS
6 1 (4.00%) Windows 8
6 1 (4.00%) Windows Server 2003
6 1 (4.00%) Windows Server 2008
Processes & Methodologies
1 6 (24.00%) Migration
2 2 (8.00%) Office Automation
3 1 (4.00%) Incident Management
Programming Languages
1 3 (12.00%) SQL
Qualifications
1 1 (4.00%) CCNA
1 1 (4.00%) Cisco Certification
1 1 (4.00%) SC Cleared
1 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 15 (60.00%) Active Directory
2 1 (4.00%) VMware Infrastructure
Systems Management
1 7 (28.00%) SCCM
Vendors
1 9 (36.00%) Microsoft
2 8 (32.00%) VMware
3 4 (16.00%) Cisco
4 2 (8.00%) Citrix