The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Southampton region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Second Line Support
Rank 38 37 22
Rank change year-on-year
-1 -15
Contract jobs requiring a 2nd Line Support 6 1 3
As % of all contract IT jobs located in Southampton 1.82% 0.34% 1.43%
As % of the Job Titles category 1.95% 0.35% 1.59%
Number of daily rates quoted 5 0 0
Average daily rate
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£190 - -
UK excluding London average daily rate £165 £150 £140
% change year-on-year
+10.00% +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.98 £14.50 £14.00
% change year-on-year
-3.62% +3.57%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Southampton
Contract IT job ads with a match in the
Job Titles category
308 283 189
As % of all contract IT jobs located in Southampton 93.33% 97.25% 90.00%
Number of daily rates quoted 184 186 88
Average daily rate £350 £350 £320
Average daily rate % change year-on-year
- +9.37%
90% offered a daily rate of more than £200 £218 £207
10% offered a daily rate of more than £485 £650 £445
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 30 40 34
Average hourly rate £13.00 £15.75 £14.00
Average hourly rate % change year-on-year
-17.46% +12.50%
90% offered a hourly rate of more than £10.50 £11.50 £9.00
10% offered a hourly rate of more than £25.94 £28.00 £30.45
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Southampton

2nd Line Support
Daily Rate Trend in Southampton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Southampton region.

2nd Line Support Daily Rate Trend in Southampton

2nd Line Support
Daily Rate Histogram in Southampton

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support across the Southampton region over the 3 months to 17 December 2014.

2nd Line Support Daily Rate Histogram in Southampton

2nd Line Support
Hourly Rate Trend in Southampton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Southampton region.

2nd Line Support Hourly Rate Trend in Southampton

2nd Line Support
Top 30 Related IT Skills in Southampton

For the 6 months to 17 December 2014, IT contractor jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 8 (66.67%) Windows
2 6 (50.00%) Microsoft
3 5 (41.67%) MS Office
3 5 (41.67%) Citrix
3 5 (41.67%) Windows 7
4 4 (33.33%) Windows XP
5 3 (25.00%) MS Excel
5 3 (25.00%) VMware
5 3 (25.00%) Windows Server 2008
6 2 (16.67%) VMware Workstation
6 2 (16.67%) SCCM
6 2 (16.67%) Security Cleared
6 2 (16.67%) VMware Infrastructure
6 2 (16.67%) Telecoms
6 2 (16.67%) Windows Vista
6 2 (16.67%) Citrix Presentation Server
6 2 (16.67%) Capacity Planning
6 2 (16.67%) Performance Analysis
6 2 (16.67%) Active Directory
6 2 (16.67%) Windows Server 2003
6 2 (16.67%) Windows 2000
6 2 (16.67%) ITIL
7 1 (8.33%) MCP
7 1 (8.33%) C#
7 1 (8.33%) SQL
7 1 (8.33%) MCSA
7 1 (8.33%) SharePoint
7 1 (8.33%) LAN
7 1 (8.33%) WLAN
7 1 (8.33%) WAN

2nd Line Support
Top Related IT Skills in Southampton by Category

For the 6 months to 17 December 2014, IT contractor jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) SharePoint
Applications
1 5 (41.67%) MS Office
2 3 (25.00%) MS Excel
Communications & Networking
1 1 (8.33%) LAN
1 1 (8.33%) WLAN
1 1 (8.33%) WAN
1 1 (8.33%) Wi-Fi
General
1 2 (16.67%) Telecoms
2 1 (8.33%) Legal
Miscellaneous
1 1 (8.33%) NHS
1 1 (8.33%) Blackberry
1 1 (8.33%) Management Information System
Operating Systems
1 8 (66.67%) Windows
2 5 (41.67%) Windows 7
3 4 (33.33%) Windows XP
4 3 (25.00%) Windows Server 2008
5 2 (16.67%) Windows Vista
5 2 (16.67%) Windows Server 2003
5 2 (16.67%) Windows 2000
Processes & Methodologies
1 2 (16.67%) Capacity Planning
1 2 (16.67%) Performance Analysis
1 2 (16.67%) ITIL
2 1 (8.33%) B2B
2 1 (8.33%) Service Management
2 1 (8.33%) Network Monitoring
2 1 (8.33%) User Acceptance Testing
Programming Languages
1 1 (8.33%) C#
1 1 (8.33%) SQL
Qualifications
1 2 (16.67%) Security Cleared
2 1 (8.33%) MCP
2 1 (8.33%) MCSA
2 1 (8.33%) Microsoft Certification
2 1 (8.33%) MCDST
2 1 (8.33%) MCTS
System Software
1 2 (16.67%) VMware Workstation
1 2 (16.67%) VMware Infrastructure
1 2 (16.67%) Citrix Presentation Server
1 2 (16.67%) Active Directory
2 1 (8.33%) Hyper-V
Systems Management
1 2 (16.67%) SCCM
2 1 (8.33%) ARCserve
Vendors
1 6 (50.00%) Microsoft
2 5 (41.67%) Citrix
3 3 (25.00%) VMware
4 1 (8.33%) Cisco
4 1 (8.33%) NetApp
4 1 (8.33%) Borland
4 1 (8.33%) Mitel