The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Second Line Support
Rank 77 75 70
Rank change year-on-year
-2 -5
Permanent jobs requiring a 2nd Line Support 9 14 3
As % of all permanent IT jobs located in Southampton 1.082% 1.518% 0.476%
As % of the Job Titles category 1.107% 1.556% 0.495%
Number of salaries quoted 9 14 3
Average salary £22,500 £31,500 £19,500
Average salary % change year-on-year
-28.57% +61.53%
90% offered a salary of more than £19,000 £28,600 £19,100
10% offered a salary of more than £35,200 £32,356 £21,100
UK excluding London average salary £25,000 £24,500 £24,000
% change year-on-year
+2.04% +2.08%
All Job Titles
Southampton
Permanent IT job ads with a match in the
Job Titles category
813 900 606
As % of all permanent IT jobs located in Southampton 97.72% 97.61% 96.19%
Number of salaries quoted 740 842 549
Average salary £37,500 £38,500 £35,000
Average salary % change year-on-year
-2.59% +10.00%
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £60,000 £60,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
2nd Line Support
Hampshire

2nd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support across the Southampton region as a proportion of the total demand within the Job Titles category.

Southampton 2nd Line Support Jobs Demand Trend

2nd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Southampton region.

Southampton 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Southampton region over the 3 months to 23 May 2013.

Southampton 2nd Line Support Salary Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 16 (94.12%) Windows
2 11 (64.71%) UNIX
3 10 (58.82%) Linux
4 9 (52.94%) MS Office
4 9 (52.94%) Microsoft
5 7 (41.18%) TCP/IP
5 7 (41.18%) Degree
6 6 (35.29%) MS Excel
7 5 (29.41%) SQL
7 5 (29.41%) Finance
8 4 (23.53%) MS Exchange
8 4 (23.53%) Active Directory
8 4 (23.53%) Java
9 3 (17.65%) ITIL
9 3 (17.65%) Windows 7
10 2 (11.76%) ITIL V3
10 2 (11.76%) LAN
10 2 (11.76%) WAN
10 2 (11.76%) Remedy
10 2 (11.76%) SLA
10 2 (11.76%) Cisco
10 2 (11.76%) Banking
10 2 (11.76%) Exchange Server 2003
10 2 (11.76%) Dutch Language
10 2 (11.76%) French Language
10 2 (11.76%) German Language
10 2 (11.76%) Italian Language
10 2 (11.76%) Romanian Language
10 2 (11.76%) Spanish Language
10 2 (11.76%) Exchange Server 2007

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (23.53%) MS Exchange
2 2 (11.76%) Exchange Server 2003
2 2 (11.76%) Exchange Server 2007
Applications
1 9 (52.94%) MS Office
2 6 (35.29%) MS Excel
Communications & Networking
1 7 (41.18%) TCP/IP
2 2 (11.76%) LAN
2 2 (11.76%) WAN
3 1 (5.882%) Broadband
Database & Business Intelligence
1 1 (5.882%) SQL Server
General
1 5 (29.41%) Finance
2 2 (11.76%) Banking
2 2 (11.76%) Dutch Language
2 2 (11.76%) French Language
2 2 (11.76%) German Language
2 2 (11.76%) Italian Language
2 2 (11.76%) Romanian Language
2 2 (11.76%) Spanish Language
3 1 (5.882%) Telecoms
Operating Systems
1 16 (94.12%) Windows
2 11 (64.71%) UNIX
3 10 (58.82%) Linux
4 3 (17.65%) Windows 7
Processes & Methodologies
1 3 (17.65%) ITIL
2 2 (11.76%) ITIL V3
Programming Languages
1 5 (29.41%) SQL
2 4 (23.53%) Java
Qualifications
1 7 (41.18%) Degree
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 4 (23.53%) Active Directory
Vendors
1 9 (52.94%) Microsoft
2 2 (11.76%) Remedy
2 2 (11.76%) Cisco