The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Second Line Support
Rank 80 87 76
Rank change year-on-year
+7 -11
Permanent jobs requiring a 2nd Line Support 11 8 12
As % of all permanent IT jobs located in Southampton 1.32% 0.89% 1.28%
As % of the Job Titles category 1.34% 0.89% 1.31%
Number of salaries quoted 11 8 11
Average salary £26,500 £27,000 £26,000
Average salary % change year-on-year
-1.85% +3.84%
90% offered a salary of more than £22,500 £22,050 £21,500
10% offered a salary of more than £27,500 £27,650 £28,500
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
818 894 915
As % of all permanent IT jobs located in Southampton 97.96% 99.00% 97.55%
Number of salaries quoted 773 687 814
Average salary £40,000 £40,000 £38,500
Average salary % change year-on-year
- +3.89%
90% offered a salary of more than £26,500 £23,500 £22,500
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Southampton

2nd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Southampton region.

2nd Line Support Salary Trend in Southampton

2nd Line Support
Top 27 Related IT Skills in Southampton

For the 6 months to 29 April 2016, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 8 (72.73%) SQL
1 8 (72.73%) Windows
2 7 (63.64%) MS Excel
3 5 (45.45%) SQL Server
3 5 (45.45%) Finance
3 5 (45.45%) Analytical Skills
4 2 (18.18%) Microsoft
4 2 (18.18%) Active Directory
4 2 (18.18%) Windows Server 2003
4 2 (18.18%) MS Office
4 2 (18.18%) MS Exchange
4 2 (18.18%) Exchange Server 2007
4 2 (18.18%) Exchange Server 2010
4 2 (18.18%) Windows Server 2008
4 2 (18.18%) Exchange Server 2013
5 1 (9.09%) Software Deployment
5 1 (9.09%) Windows Server 2012
5 1 (9.09%) Windows Server
5 1 (9.09%) VMware Infrastructure
5 1 (9.09%) Windows 7
5 1 (9.09%) VMware
5 1 (9.09%) Incident Management
5 1 (9.09%) Exchange Server 2003
5 1 (9.09%) TCP/IP
5 1 (9.09%) VPN
5 1 (9.09%) Windows XP
5 1 (9.09%) ITIL

2nd Line Support
Top Related IT Skills in Southampton by Category

For the 6 months to 29 April 2016, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (18.18%) Exchange Server 2007
1 2 (18.18%) Exchange Server 2010
1 2 (18.18%) Exchange Server 2013
1 2 (18.18%) MS Exchange
2 1 (9.09%) Exchange Server 2003
Applications
1 7 (63.64%) MS Excel
2 2 (18.18%) MS Office
Communications & Networking
1 1 (9.09%) TCP/IP
1 1 (9.09%) VPN
Database & Business Intelligence
1 5 (45.45%) SQL Server
General
1 5 (45.45%) Finance
Miscellaneous
1 5 (45.45%) Analytical Skills
Operating Systems
1 8 (72.73%) Windows
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows Server 2008
3 1 (9.09%) Windows 7
3 1 (9.09%) Windows Server
3 1 (9.09%) Windows Server 2012
3 1 (9.09%) Windows XP
Processes & Methodologies
1 1 (9.09%) Incident Management
1 1 (9.09%) ITIL
1 1 (9.09%) Software Deployment
Programming Languages
1 8 (72.73%) SQL
System Software
1 2 (18.18%) Active Directory
2 1 (9.09%) VMware Infrastructure
Vendors
1 2 (18.18%) Microsoft
2 1 (9.09%) VMware
Southampton, Hampshire
ninesharp
Salary: £20000 - £22000 per annum + 25 Days Holiday, Healthcare
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 3 days ago