The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 77 73 73
Rank change year-on-year
-4 0
Permanent jobs requiring a 2nd Line Support 15 13 8
As % of all permanent IT jobs located in Southampton 1.70% 1.44% 1.03%
As % of the Job Titles category 1.78% 1.49% 1.06%
Number of salaries quoted 15 10 8
Average salary £22,500 £24,750 £22,500
Average salary % change year-on-year
-9.09% +10.00%
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Southampton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
842 872 754
As % of all permanent IT jobs located in Southampton 95.46% 96.35% 97.29%
Number of salaries quoted 700 744 701
Average salary £37,500 £35,000 £37,000
Average salary % change year-on-year
+7.14% -5.40%
90% offered a salary of more than £23,000 £22,500 £22,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Southampton

2nd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Southampton region.

2nd Line Support Salary Trend in Southampton

2nd Line Support
Top 30 Related IT Skills in Southampton

For the 6 months to 30 January 2015, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 45 (100.00%) Windows
2 40 (88.89%) Microsoft
3 35 (77.78%) Windows XP
4 33 (73.33%) Active Directory
4 33 (73.33%) Windows 7
5 26 (57.78%) MS Office
6 22 (48.89%) Windows Server 2008
6 22 (48.89%) Windows Server 2012
7 19 (42.22%) Windows 8
8 17 (37.78%) Citrix
9 16 (35.56%) Backup Exec
10 15 (33.33%) Windows Mobile
11 14 (31.11%) MS Excel
11 14 (31.11%) Root Cause Analysis
12 13 (28.89%) Software Deployment
12 13 (28.89%) iSeries
12 13 (28.89%) AS400
12 13 (28.89%) Asset Management
12 13 (28.89%) SCCM
13 11 (24.44%) MS Exchange
14 8 (17.78%) Windows Server 2003
14 8 (17.78%) Incident Management
15 6 (13.33%) MCITP
15 6 (13.33%) Microsoft Certification
15 6 (13.33%) MCSA
16 5 (11.11%) ITIL
16 5 (11.11%) Exchange Server 2007
17 4 (8.89%) Exchange Server 2010
17 4 (8.89%) Cisco
17 4 (8.89%) VMware Infrastructure

2nd Line Support
Top Related IT Skills in Southampton by Category

For the 6 months to 30 January 2015, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (24.44%) MS Exchange
2 5 (11.11%) Exchange Server 2007
3 4 (8.89%) Exchange Server 2010
4 3 (6.67%) Exchange Server 2013
5 2 (4.44%) Lync
6 1 (2.22%) IIS
Applications
1 26 (57.78%) MS Office
2 14 (31.11%) MS Excel
3 1 (2.22%) MS PowerPoint
Business Applications
1 1 (2.22%) Sage 200
Communications & Networking
1 3 (6.67%) TCP/IP
1 3 (6.67%) Internet
2 1 (2.22%) Firewall
2 1 (2.22%) ADSL
2 1 (2.22%) Broadband
2 1 (2.22%) LAN
2 1 (2.22%) WAN
2 1 (2.22%) DHCP
2 1 (2.22%) Ethernet
2 1 (2.22%) DVB
2 1 (2.22%) VPN
2 1 (2.22%) DNS
Database & Business Intelligence
1 1 (2.22%) SQL Server 2008
1 1 (2.22%) SQL Server
1 1 (2.22%) Informix
1 1 (2.22%) SQL Server 2012
General
1 1 (2.22%) Telecoms
Miscellaneous
1 13 (28.89%) iSeries
1 13 (28.89%) AS400
2 3 (6.67%) Analytical Skills
3 2 (4.44%) Thin Client
3 2 (4.44%) Fat Client
4 1 (2.22%) IPTV
4 1 (2.22%) MPEG
4 1 (2.22%) DTV
Operating Systems
1 45 (100.00%) Windows
2 35 (77.78%) Windows XP
3 33 (73.33%) Windows 7
4 22 (48.89%) Windows Server 2008
4 22 (48.89%) Windows Server 2012
5 19 (42.22%) Windows 8
6 15 (33.33%) Windows Mobile
7 8 (17.78%) Windows Server 2003
8 1 (2.22%) Windows 2000
8 1 (2.22%) Windows NT
Processes & Methodologies
1 14 (31.11%) Root Cause Analysis
2 13 (28.89%) Software Deployment
2 13 (28.89%) Asset Management
3 8 (17.78%) Incident Management
4 5 (11.11%) ITIL
5 2 (4.44%) Software Distribution
6 1 (2.22%) Service Management
Programming Languages
1 2 (4.44%) SQL
2 1 (2.22%) PowerShell
Qualifications
1 6 (13.33%) MCITP
1 6 (13.33%) Microsoft Certification
1 6 (13.33%) MCSA
2 4 (8.89%) MCTS
2 4 (8.89%) MCP
2 4 (8.89%) MCSE
3 2 (4.44%) VMware Certified Professional (VCP)
4 1 (2.22%) Degree
System Software
1 33 (73.33%) Active Directory
2 4 (8.89%) VMware Infrastructure
3 2 (4.44%) Microsoft Virtual Server
3 2 (4.44%) Hyper-V
4 1 (2.22%) Terminal Services
4 1 (2.22%) vSphere
Systems Management
1 16 (35.56%) Backup Exec
2 13 (28.89%) SCCM
Vendors
1 40 (88.89%) Microsoft
2 17 (37.78%) Citrix
3 4 (8.89%) Cisco
3 4 (8.89%) VMware
4 2 (4.44%) Veeam
5 1 (2.22%) Oracle
5 1 (2.22%) HP
Southampton
Spectrum IT
Salary: £25000 - £29000 per annum + benefits
Posted: 3 days ago