The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 63 90 72
Rank change year-on-year
+27 -18
Permanent jobs requiring a 2nd Line Support 18 5 13
As % of all permanent IT jobs located in Southampton 2.11% 0.55% 1.49%
As % of the Job Titles category 2.23% 0.57% 1.53%
Number of salaries quoted 18 5 13
Average salary £23,500 £21,500 £31,500
Average salary % change year-on-year
+9.30% -31.74%
90% offered a salary of more than £20,000 £19,000 £21,900
10% offered a salary of more than £25,650 £35,600 £32,000
UK excluding London average salary £24,750 £25,000 £25,000
% change year-on-year
-1.00% -
Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
808 883 852
As % of all permanent IT jobs located in Southampton 94.50% 97.25% 97.82%
Number of salaries quoted 715 831 810
Average salary £36,750 £35,000 £37,500
Average salary % change year-on-year
+5.00% -6.66%
90% offered a salary of more than £22,500 £22,000 £23,000
10% offered a salary of more than £55,000 £52,500 £45,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Hampshire

2nd Line Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Southampton

2nd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Southampton region.

2nd Line Support Salary Trend in Southampton

2nd Line Support
Top 30 Related IT Skills in Southampton

For the 6 months to 22 July 2014, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 27 (90.00%) Windows
2 18 (60.00%) MS Exchange
3 17 (56.67%) Active Directory
4 15 (50.00%) Windows Server 2008
5 13 (43.33%) MS Excel
6 12 (40.00%) Microsoft
6 12 (40.00%) Exchange Server 2010
7 11 (36.67%) Firewall
8 9 (30.00%) Windows XP
8 9 (30.00%) Windows 7
8 9 (30.00%) Windows 8
9 8 (26.67%) ITIL
9 8 (26.67%) Cisco
10 7 (23.33%) MCSE
10 7 (23.33%) MCSA
10 7 (23.33%) Microsoft Certification
10 7 (23.33%) Backup Exec
10 7 (23.33%) Exchange Server 2007
11 6 (20.00%) SharePoint
11 6 (20.00%) LAN
11 6 (20.00%) WAN
11 6 (20.00%) TCP/IP
11 6 (20.00%) HP
11 6 (20.00%) Windows Server 2003
11 6 (20.00%) VMware
11 6 (20.00%) VMware Infrastructure
12 5 (16.67%) A+ Certification
12 5 (16.67%) Technical Architecture
13 4 (13.33%) SQL
13 4 (13.33%) MCP

2nd Line Support
Top Related IT Skills in Southampton by Category

For the 6 months to 22 July 2014, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (60.00%) MS Exchange
2 12 (40.00%) Exchange Server 2010
3 7 (23.33%) Exchange Server 2007
4 6 (20.00%) SharePoint
5 3 (10.00%) Exchange Server 2013
6 1 (3.33%) SharePoint 2013
6 1 (3.33%) IIS
6 1 (3.33%) Exchange Server 2003
Applications
1 13 (43.33%) MS Excel
2 1 (3.33%) MS Office
Communications & Networking
1 11 (36.67%) Firewall
2 6 (20.00%) LAN
2 6 (20.00%) WAN
2 6 (20.00%) TCP/IP
3 3 (10.00%) Network Security
4 2 (6.67%) VLAN
4 2 (6.67%) VPN
5 1 (3.33%) SSL
5 1 (3.33%) IPsec
Database & Business Intelligence
1 3 (10.00%) SQL Server
2 2 (6.67%) SQL Server 2012
Miscellaneous
1 3 (10.00%) Clustering
1 3 (10.00%) PDA
2 1 (3.33%) PACS
Operating Systems
1 27 (90.00%) Windows
2 15 (50.00%) Windows Server 2008
3 9 (30.00%) Windows 7
3 9 (30.00%) Windows 8
3 9 (30.00%) Windows XP
4 6 (20.00%) Windows Server 2003
5 4 (13.33%) Windows Server 2012
6 3 (10.00%) Windows Vista
6 3 (10.00%) Linux
7 1 (3.33%) Windows 2000 Server
Processes & Methodologies
1 8 (26.67%) ITIL
2 5 (16.67%) Technical Architecture
3 3 (10.00%) Load Balancing
4 2 (6.67%) Network Management
5 1 (3.33%) Incident Management
Programming Languages
1 4 (13.33%) SQL
Qualifications
1 7 (23.33%) MCSE
1 7 (23.33%) MCSA
1 7 (23.33%) Microsoft Certification
2 5 (16.67%) A+ Certification
3 4 (13.33%) CCNA
3 4 (13.33%) Cisco Certification
3 4 (13.33%) MCP
4 3 (10.00%) MCITP
4 3 (10.00%) ITIL Certification
5 2 (6.67%) MCDST
6 1 (3.33%) MCTS
6 1 (3.33%) Security Cleared
Quality Assurance & Compliance
1 3 (10.00%) SLA
System Software
1 17 (56.67%) Active Directory
2 6 (20.00%) VMware Infrastructure
3 3 (10.00%) XenApp
4 1 (3.33%) XenDesktop
4 1 (3.33%) Hyper-V
Systems Management
1 7 (23.33%) Backup Exec
Vendors
1 12 (40.00%) Microsoft
2 8 (26.67%) Cisco
3 6 (20.00%) VMware
3 6 (20.00%) HP
4 4 (13.33%) Citrix
5 3 (10.00%) Remedy
6 2 (6.67%) Symantec
6 2 (6.67%) Dell
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £27000 per annum + benefits
Posted: 11 hours ago