The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Southampton region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Southampton region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support
Rank 74 74 80
Rank change year-on-year
0 +6
Permanent jobs requiring a 2nd Line Support 12 11 11
As % of all permanent IT jobs located in Southampton 1.26% 1.38% 1.14%
As % of the Job Titles category 1.31% 1.41% 1.19%
Number of salaries quoted 11 11 11
Average salary £26,000 £22,500 £30,500
Average salary % change year-on-year
+15.55% -26.22%
90% offered a salary of more than £21,500 £22,500 £23,000
10% offered a salary of more than £28,500 £35,000 £32,509
UK excluding London average salary £24,000 £25,000 £24,000
% change year-on-year
-4.00% +4.16%
Job Titles Category
Southampton
Permanent IT job ads with a match in the
Job Titles category
913 778 927
As % of all permanent IT jobs located in Southampton 95.70% 97.49% 96.46%
Number of salaries quoted 804 705 873
Average salary £39,500 £38,500 £40,000
Average salary % change year-on-year
+2.59% -3.75%
90% offered a salary of more than £22,500 £24,500 £24,000
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support
Hampshire

2nd Line Support
Jobs Demand Trend in Southampton

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Southampton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Southampton

2nd Line Support
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Southampton region.

2nd Line Support Salary Trend in Southampton

2nd Line Support
Salary Histogram in Southampton

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Southampton region over the 3 months to 18 April 2014.

2nd Line Support Salary Histogram in Southampton

2nd Line Support
Top 30 Related IT Skills in Southampton

For the 6 months to 18 April 2014, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (69.23%) Windows
1 18 (69.23%) Active Directory
2 12 (46.15%) TCP/IP
3 11 (42.31%) Microsoft
3 11 (42.31%) Windows 7
4 9 (34.62%) CCNA
4 9 (34.62%) Cisco Certification
5 8 (30.77%) Cisco
5 8 (30.77%) VPN
5 8 (30.77%) Linux
5 8 (30.77%) SQL
5 8 (30.77%) Windows Server 2008
5 8 (30.77%) Firewall
6 7 (26.92%) SharePoint
6 7 (26.92%) MS Exchange
7 6 (23.08%) LAN
7 6 (23.08%) WAN
7 6 (23.08%) Windows 8
8 5 (19.23%) Windows Server 2003
8 5 (19.23%) MS Office
8 5 (19.23%) ITIL
9 4 (15.38%) SQL Server
9 4 (15.38%) MCSE
9 4 (15.38%) MCSA
9 4 (15.38%) MS Excel
9 4 (15.38%) Microsoft Certification
9 4 (15.38%) C#
9 4 (15.38%) Clustering
9 4 (15.38%) Load Balancing
9 4 (15.38%) Windows Server 2012

2nd Line Support
Top Related IT Skills in Southampton by Category

For the 6 months to 18 April 2014, IT jobs across the Southampton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (26.92%) SharePoint
1 7 (26.92%) MS Exchange
2 4 (15.38%) Exchange Server 2010
3 1 (3.85%) SharePoint 2013
3 1 (3.85%) IIS
Applications
1 5 (19.23%) MS Office
2 4 (15.38%) MS Excel
Communications & Networking
1 12 (46.15%) TCP/IP
2 8 (30.77%) VPN
2 8 (30.77%) Firewall
3 6 (23.08%) LAN
3 6 (23.08%) WAN
4 3 (11.54%) VLAN
4 3 (11.54%) Internet
5 2 (7.69%) DNS
5 2 (7.69%) Network Security
6 1 (3.85%) IPsec
6 1 (3.85%) SSL
Database & Business Intelligence
1 4 (15.38%) SQL Server
2 3 (11.54%) SQL Server 2012
General
1 2 (7.69%) Back Office
1 2 (7.69%) Retail
Miscellaneous
1 4 (15.38%) Clustering
2 2 (7.69%) EPoS
3 1 (3.85%) PACS
Operating Systems
1 18 (69.23%) Windows
2 11 (42.31%) Windows 7
3 8 (30.77%) Linux
3 8 (30.77%) Windows Server 2008
4 6 (23.08%) Windows 8
5 5 (19.23%) Windows Server 2003
6 4 (15.38%) Windows Server 2012
7 3 (11.54%) Windows XP
8 1 (3.85%) Windows 2000
Processes & Methodologies
1 5 (19.23%) ITIL
2 4 (15.38%) Load Balancing
3 3 (11.54%) Network Management
4 2 (7.69%) ITIL V3
5 1 (3.85%) Incident Management
Programming Languages
1 8 (30.77%) SQL
2 4 (15.38%) C#
3 2 (7.69%) PowerShell
Qualifications
1 9 (34.62%) CCNA
1 9 (34.62%) Cisco Certification
2 4 (15.38%) MCSE
2 4 (15.38%) MCSA
2 4 (15.38%) Microsoft Certification
3 3 (11.54%) MCP
4 1 (3.85%) Security Cleared
System Software
1 18 (69.23%) Active Directory
2 2 (7.69%) VMware Infrastructure
3 1 (3.85%) Hyper-V
Systems Management
1 3 (11.54%) Backup Exec
Vendors
1 11 (42.31%) Microsoft
2 8 (30.77%) Cisco
3 3 (11.54%) Dell
3 3 (11.54%) Symantec
4 2 (7.69%) SAP
4 2 (7.69%) VMware
5 1 (3.85%) HP