The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the Suffolk region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 36 25 32
Rank change year-on-year
-11 +7
Contract jobs requiring a Support Engineer 5 8 11
As % of all contract IT jobs located in Suffolk 2.12% 4.28% 4.14%
As % of the Job Titles category 2.22% 4.47% 4.28%
Number of daily rates quoted 3 3 4
Average daily rate
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£190 £255 £250
Average daily rate % change year-on-year
-25.49% +2.00%
UK excluding London average daily rate £205 £230 £243
% change year-on-year
-10.86% -5.15%
Number of hourly rates quoted 1 4 4
Average hourly rate £12.50 £10.75 £16.00
Average hourly rate % change year-on-year
+16.27% -32.81%
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Engineer
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Suffolk region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Suffolk
Contract IT job ads with a match in the
Job Titles category
225 179 257
As % of all contract IT jobs located in Suffolk 95.34% 95.72% 96.62%
Number of daily rates quoted 171 126 172
Average daily rate £413 £400 £375
Average daily rate % change year-on-year
+3.12% +6.66%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £475 £451 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 9 14 27
Average hourly rate £12.50 £26.00 £19.00
Average hourly rate % change year-on-year
-51.92% +36.84%
90% offered a hourly rate of more than £9.99 £10.50 £14.00
10% offered a hourly rate of more than £27.00 £35.30 £35.00
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Support Engineer
Jobs Demand Trend in Suffolk

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the Suffolk region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in Suffolk

Support Engineer
Daily Rate Trend in Suffolk

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the Suffolk region.

Support Engineer Daily Rate Trend in Suffolk

Support Engineer
Hourly Rate Trend in Suffolk

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the Suffolk region.

Support Engineer Hourly Rate Trend in Suffolk

Support Engineer
Contract Job Locations in Suffolk

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the Suffolk region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich - 2 £190 - 1
Bury St Edmunds - - - -
Support Engineer
East of England

Support Engineer
Top 30 Related IT Skills in Suffolk

For the 6 months to 27 August 2014, IT contractor jobs across the Suffolk region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 14 (66.67%) Windows
2 10 (47.62%) MS Exchange
3 9 (42.86%) Microsoft
3 9 (42.86%) SCCM
4 8 (38.10%) Windows Server 2008
4 8 (38.10%) TCP/IP
4 8 (38.10%) Active Directory
5 7 (33.33%) Windows Server 2003
6 6 (28.57%) MS Excel
6 6 (28.57%) VMware
6 6 (28.57%) Windows 7
7 5 (23.81%) Blackberry Enterprise Server
7 5 (23.81%) SharePoint
8 4 (19.05%) Cisco
8 4 (19.05%) Cisco CUCM
9 3 (14.29%) Exchange Server 2010
9 3 (14.29%) Exchange Server 2003
9 3 (14.29%) Terminal Services
9 3 (14.29%) WAN
9 3 (14.29%) ARCserve
9 3 (14.29%) SAN
9 3 (14.29%) Intel
9 3 (14.29%) LAN
9 3 (14.29%) SQL Server
9 3 (14.29%) MS Office
10 2 (9.52%) Crystal Reports
10 2 (9.52%) Cognos
10 2 (9.52%) Cognos Impromptu
10 2 (9.52%) SQL
10 2 (9.52%) PRINCE2

Support Engineer
Top Related IT Skills in Suffolk by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Suffolk region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (47.62%) MS Exchange
2 5 (23.81%) Blackberry Enterprise Server
2 5 (23.81%) SharePoint
3 3 (14.29%) Exchange Server 2010
3 3 (14.29%) Exchange Server 2003
4 2 (9.52%) Exchange Server 2007
Applications
1 6 (28.57%) MS Excel
2 3 (14.29%) MS Office
Communications & Networking
1 8 (38.10%) TCP/IP
2 3 (14.29%) LAN
2 3 (14.29%) SAN
2 3 (14.29%) WAN
3 2 (9.52%) Cisco ICM
4 1 (4.76%) Unified Communications
4 1 (4.76%) PSTN
4 1 (4.76%) VoIP
4 1 (4.76%) DNS
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 2 (9.52%) Crystal Reports
2 2 (9.52%) Cognos Impromptu
General
1 1 (4.76%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.76%) Application Packaging
1 1 (4.76%) Software Packaging
Miscellaneous
1 2 (9.52%) Thin Client
1 2 (9.52%) IVR
1 2 (9.52%) Fat Client
Operating Systems
1 14 (66.67%) Windows
2 8 (38.10%) Windows Server 2008
3 7 (33.33%) Windows Server 2003
4 6 (28.57%) Windows 7
5 1 (4.76%) Windows XP
Processes & Methodologies
1 2 (9.52%) PRINCE2
1 2 (9.52%) Contact Management
2 1 (4.76%) Migration
2 1 (4.76%) Root Cause Analysis
Programming Languages
1 2 (9.52%) SQL
Qualifications
1 2 (9.52%) CCNP
1 2 (9.52%) Cisco Certification
2 1 (4.76%) CCIP
2 1 (4.76%) MCP
2 1 (4.76%) CCIE
System Software
1 8 (38.10%) Active Directory
2 3 (14.29%) Terminal Services
3 1 (4.76%) VMware Infrastructure
Systems Management
1 9 (42.86%) SCCM
2 4 (19.05%) Cisco CUCM
3 3 (14.29%) ARCserve
4 1 (4.76%) WSUS
Vendors
1 9 (42.86%) Microsoft
2 6 (28.57%) VMware
3 4 (19.05%) Cisco
4 3 (14.29%) Intel
5 2 (9.52%) Cognos
5 2 (9.52%) HP
6 1 (4.76%) Mitel
6 1 (4.76%) ProCurve