The statistics below represent IT contracts advertised across the East of England region that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Support Engineer
England / East of England
Rank 52 69 68
Rank change year-on-year
+17 -1
Contract jobs requiring a Support Engineer 75 60 62
As % of all contract IT jobs located in the East of England 3.50% 2.56% 2.41%
As % of the Job Titles category 3.67% 2.69% 2.49%
Number of daily rates quoted 46 30 29
Median daily rate £175 £163 £170
Median daily rate % change year-on-year
+7.69% -4.41%
90% offered a daily rate of more than £119 £115 £100
10% offered a daily rate of more than £320 £252 £375
UK excluding London median daily rate £194 £229 £225
% change year-on-year
-15.30% +1.66%
Number of hourly rates quoted 9 17 17
Median hourly rate £14.50 £12.50 £13.00
Median hourly rate % change year-on-year
+16.00% -3.84%
90% offered a hourly rate of more than £11.25 £10.20 £11.44
10% offered a hourly rate of more than £17.50 £24.00 £19.80
UK excluding London median hourly rate £16.00 £15.96 £15.00
% change year-on-year
+0.25% +6.40%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2041 2234 2487
As % of all contract IT jobs located in the East of England 95.37% 95.19% 96.66%
Number of daily rates quoted 1171 1336 1509
Median daily rate £400 £400 £388
Median daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £200 £225 £188
10% offered a daily rate of more than £550 £555 £550
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 162 226 197
Median hourly rate £26.88 £17.50 £16.50
Median hourly rate % change year-on-year
+53.57% +6.06%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £47.50 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.08
% change year-on-year
- +8.83%

Support Engineer
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the East of England region.

Support Engineer Daily Rate Trend in the East of England

Support Engineer
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 19 January 2017.

Support Engineer Daily Rate Histogram in the East of England

Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the East of England region.

Support Engineer Hourly Rate Trend in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +2 30 £182 +51.66% 10
Cambridgeshire +3 14 £121 -42.94% 12
Suffolk +2 11 £170 -43.33%
Norfolk +12 8 £355 +86.84%
Essex -2 8 £190 -26.21% 2
Bedfordshire -1 3 £185 +60.86% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 19 January 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Engineer in the job title.

1 62 (47.69%) Windows
2 31 (23.85%) Active Directory
3 29 (22.31%) Windows 7
4 25 (19.23%) ITIL
5 23 (17.69%) Microsoft
6 21 (16.15%) SQL
7 18 (13.85%) DNS
8 17 (13.08%) Cisco
8 17 (13.08%) MS Office
8 17 (13.08%) Firewall
9 16 (12.31%) VMware
9 16 (12.31%) Analytical Skills
10 15 (11.54%) Windows Server
10 15 (11.54%) TCP/IP
11 14 (10.77%) MS Exchange
11 14 (10.77%) Office 365
12 13 (10.00%) Security Cleared
12 13 (10.00%) Windows Server 2012
12 13 (10.00%) Degree
13 12 (9.23%) Windows Server 2008
13 12 (9.23%) Windows Server 2003
13 12 (9.23%) Finance
13 12 (9.23%) VPN
13 12 (9.23%) SLA
14 11 (8.46%) LAN
14 11 (8.46%) Cisco Certification
14 11 (8.46%) SCCM
15 10 (7.69%) SC Cleared
15 10 (7.69%) Exchange Server 2010
15 10 (7.69%) Juniper

Support Engineer Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (10.77%) MS Exchange
2 10 (7.69%) Exchange Server 2010
3 7 (5.38%) IIS
4 6 (4.62%) BizTalk Server
4 6 (4.62%) Exchange Server 2007
4 6 (4.62%) SharePoint
5 3 (2.31%) Skype for Business
6 2 (1.54%) Exchange Server 2003
6 2 (1.54%) WebLogic
7 1 (0.77%) Apache
7 1 (0.77%) Tomcat
Applications
1 17 (13.08%) MS Office
2 7 (5.38%) MS Excel
3 2 (1.54%) Spreadsheet
Business Applications
1 6 (4.62%) Payment Gateway
2 1 (0.77%) Dynamics CRM
2 1 (0.77%) SAP Business One
2 1 (0.77%) Temenos T24
Cloud Services
1 14 (10.77%) Office 365
2 4 (3.08%) OneDrive
3 3 (2.31%) Microsoft Azure
Communications & Networking
1 18 (13.85%) DNS
2 17 (13.08%) Firewall
3 15 (11.54%) TCP/IP
4 12 (9.23%) VPN
5 11 (8.46%) LAN
6 9 (6.92%) Internet
6 9 (6.92%) WAN
6 9 (6.92%) Wireless
7 7 (5.38%) DHCP
7 7 (5.38%) Network Security
8 6 (4.62%) Broadband
8 6 (4.62%) ISDN
9 5 (3.85%) VLAN
10 3 (2.31%) Skype
11 2 (1.54%) ADSL
11 2 (1.54%) Cisco ASA
11 2 (1.54%) FTP
11 2 (1.54%) Remote Desktop
11 2 (1.54%) SAN
11 2 (1.54%) SSL
Database & Business Intelligence
1 3 (2.31%) SQL Server
2 2 (1.54%) RDBMS
2 2 (1.54%) Relational Database
3 1 (0.77%) BusinessObjects XI
3 1 (0.77%) MySQL
3 1 (0.77%) Oracle BI Publisher
3 1 (0.77%) Oracle Database
3 1 (0.77%) Oracle Database 10g
3 1 (0.77%) Oracle Reports
3 1 (0.77%) PostgreSQL
3 1 (0.77%) SQL Server 2005
General
1 12 (9.23%) Finance
2 3 (2.31%) Banking
3 2 (1.54%) Telecoms
4 1 (0.77%) Dutch Language
4 1 (0.77%) Financial Institution
4 1 (0.77%) French Language
4 1 (0.77%) German Language
4 1 (0.77%) Legal
4 1 (0.77%) Local Government
4 1 (0.77%) Manufacturing
Libraries, Frameworks & Software Standards
1 6 (4.62%) HTML
2 1 (0.77%) .NET
2 1 (0.77%) Hibernate
2 1 (0.77%) Java EE
2 1 (0.77%) jQuery
2 1 (0.77%) JSF
2 1 (0.77%) JSP
2 1 (0.77%) LAMP
2 1 (0.77%) LAPP Stack
2 1 (0.77%) Spring
2 1 (0.77%) Struts
2 1 (0.77%) XML
2 1 (0.77%) XMPP
2 1 (0.77%) XSL
2 1 (0.77%) XSLT
Miscellaneous
1 16 (12.31%) Analytical Skills
2 5 (3.85%) EFT
3 3 (2.31%) Driving Licence
3 3 (2.31%) NHS
4 2 (1.54%) Computer Science
4 2 (1.54%) Enterprise Software
4 2 (1.54%) Video Conferencing
5 1 (0.77%) Clustering
5 1 (0.77%) Data Centre
5 1 (0.77%) Handset
5 1 (0.77%) iPad
5 1 (0.77%) iPhone
5 1 (0.77%) IVR
5 1 (0.77%) Management Information System
5 1 (0.77%) Mathematics
5 1 (0.77%) RIA
5 1 (0.77%) Statistics
5 1 (0.77%) Wiki
Operating Systems
1 62 (47.69%) Windows
2 29 (22.31%) Windows 7
3 15 (11.54%) Windows Server
4 13 (10.00%) Windows Server 2012
5 12 (9.23%) Windows Server 2003
5 12 (9.23%) Windows Server 2008
6 8 (6.15%) Linux
6 8 (6.15%) Windows 8
7 5 (3.85%) Unix
7 5 (3.85%) Windows 10
8 4 (3.08%) Windows XP
9 3 (2.31%) Windows Vista
10 2 (1.54%) Mac OS
11 1 (0.77%) Apple iOS
Processes & Methodologies
1 25 (19.23%) ITIL
2 9 (6.92%) CRM
3 8 (6.15%) Network Management
4 7 (5.38%) Asset Management
5 6 (4.62%) Creative Problem-Solving
5 6 (4.62%) Migration
5 6 (4.62%) Network Monitoring
6 5 (3.85%) E-Commerce
6 5 (3.85%) Network Design
7 4 (3.08%) Incident Management
7 4 (3.08%) Line Management
8 3 (2.31%) Business Intelligence
8 3 (2.31%) High Availability
8 3 (2.31%) Service Delivery
9 2 (1.54%) Change Control
9 2 (1.54%) Information Security
9 2 (1.54%) Infrastructure Management
9 2 (1.54%) Performance Monitoring
9 2 (1.54%) Software Engineering
9 2 (1.54%) Technical Analysis
Programming Languages
1 21 (16.15%) SQL
2 8 (6.15%) Java
3 5 (3.85%) PHP
4 3 (2.31%) C#
4 3 (2.31%) PowerShell
5 2 (1.54%) C
5 2 (1.54%) JavaScript
5 2 (1.54%) PL/SQL
5 2 (1.54%) Python
6 1 (0.77%) Bash Shell
6 1 (0.77%) Perl
6 1 (0.77%) Ruby
Qualifications
1 13 (10.00%) Degree
1 13 (10.00%) Security Cleared
2 11 (8.46%) Cisco Certification
3 10 (7.69%) SC Cleared
4 8 (6.15%) Microsoft Certification
5 6 (4.62%) CCNA
5 6 (4.62%) MCSE
6 5 (3.85%) DBS Check
6 5 (3.85%) MCP
7 3 (2.31%) A+ Certification
7 3 (2.31%) CCA
7 3 (2.31%) Citrix Certification
8 2 (1.54%) DV Cleared
8 2 (1.54%) MCITP
8 2 (1.54%) MCTS
8 2 (1.54%) Network+ Certification
9 1 (0.77%) BPSS Clearance
9 1 (0.77%) CCNP
9 1 (0.77%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (9.23%) SLA
2 2 (1.54%) QA
3 1 (0.77%) Disclosure Scotland
3 1 (0.77%) PCI DSS
System Software
1 31 (23.85%) Active Directory
2 8 (6.15%) VMware Infrastructure
3 5 (3.85%) Hyper-V
3 5 (3.85%) Virtual Desktop
3 5 (3.85%) VMware ESX
4 1 (0.77%) Firmware
4 1 (0.77%) Oracle RAC
4 1 (0.77%) Terminal Server
4 1 (0.77%) Virtual Servers
4 1 (0.77%) XenApp
4 1 (0.77%) XenDesktop
Systems Management
1 11 (8.46%) SCCM
2 3 (2.31%) WSUS
3 2 (1.54%) Systems Management Server (SMS)
4 1 (0.77%) AirWatch
4 1 (0.77%) Backup Exec
4 1 (0.77%) Cisco CUCM
4 1 (0.77%) Cisco UCCX
4 1 (0.77%) DameWare
4 1 (0.77%) Microsoft Data Protection Manager
Vendors
1 23 (17.69%) Microsoft
2 17 (13.08%) Cisco
3 16 (12.31%) VMware
4 10 (7.69%) Juniper
5 7 (5.38%) Apple
5 7 (5.38%) Citrix
6 5 (3.85%) Avaya
6 5 (3.85%) CheckPoint
6 5 (3.85%) HP
7 4 (3.08%) Epicor
8 3 (2.31%) Dell
8 3 (2.31%) Oracle
8 3 (2.31%) Remedy
9 2 (1.54%) F5
9 2 (1.54%) Fortinet
9 2 (1.54%) IBM
9 2 (1.54%) LANDesk
9 2 (1.54%) Symantec
10 1 (0.77%) Adobe
10 1 (0.77%) Sun