The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 76 55 56
Rank change year-on-year
-21 +1
Contract jobs requiring a Support Engineer 66 74 81
As % of all contract IT jobs located in the East of England 2.32% 3.05% 2.88%
As % of the Job Titles category 2.48% 3.25% 3.09%
Number of daily rates quoted 32 46 24
Average daily rate
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£165 £170 £233
Average daily rate % change year-on-year
-2.94% -26.88%
90% offered a daily rate of more than £120 £125 £120
10% offered a daily rate of more than £322 £320 £368
UK excluding London average daily rate £225 £230 £225
% change year-on-year
-2.17% +2.22%
Number of hourly rates quoted 16 13 22
Average hourly rate £13.75 £19.00 £17.25
Average hourly rate % change year-on-year
-27.63% +10.14%
90% offered a hourly rate of more than £10.25 £10.25 £11.10
10% offered a hourly rate of more than £24.94 £26.64 £21.50
UK excluding London average hourly rate £15.00 £14.50 £15.11
% change year-on-year
+3.41% -4.05%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2663 2274 2621
As % of all contract IT jobs located in the East of England 93.80% 93.77% 93.31%
Number of daily rates quoted 1687 1216 1374
Average daily rate £380 £338 £363
Average daily rate % change year-on-year
+12.59% -6.89%
90% offered a daily rate of more than £190 £175 £200
10% offered a daily rate of more than £550 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 177 273 286
Average hourly rate £16.50 £18.00 £17.50
Average hourly rate % change year-on-year
-8.33% +2.85%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £41.00 £40.00 £40.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the East of England region.

Support Engineer Daily Rate Trend in the East of England

Support Engineer
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 19 December 2014.

Support Engineer Daily Rate Histogram in the East of England

Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the East of England region.

Support Engineer Hourly Rate Trend in the East of England

Support Engineer
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 19 December 2014.

Support Engineer Hourly Rate Histogram in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 19 £160 +1.58% 7
Bedfordshire -8 16 £245 -3.92% 4
Cambridgeshire -16 15 £179 -20.55% 16
Essex -12 8 - - 4
Suffolk +1 4 £120 -47.82% 1
Norfolk +5 3 £140 +42.13%
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 19 December 2014, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 93 (71.54%) Windows
2 49 (37.69%) Active Directory
3 44 (33.85%) Microsoft
4 42 (32.31%) Windows 7
5 32 (24.62%) MS Office
6 27 (20.77%) MS Excel
6 27 (20.77%) Windows XP
7 25 (19.23%) Windows Server 2008
8 24 (18.46%) Cisco
9 21 (16.15%) LAN
10 20 (15.38%) WAN
10 20 (15.38%) DNS
10 20 (15.38%) VMware
11 19 (14.62%) DHCP
12 17 (13.08%) SCCM
12 17 (13.08%) MS Exchange
12 17 (13.08%) ITIL
13 16 (12.31%) TCP/IP
13 16 (12.31%) SAN
14 15 (11.54%) VPN
14 15 (11.54%) SLA
15 14 (10.77%) Windows 8
16 13 (10.00%) Windows Server 2012
16 13 (10.00%) Microsoft Certification
17 12 (9.23%) Linux
17 12 (9.23%) Telecoms
18 11 (8.46%) Firewall
18 11 (8.46%) Windows Server 2003
18 11 (8.46%) VoIP
18 11 (8.46%) Citrix

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 19 December 2014, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (13.08%) MS Exchange
2 9 (6.92%) Exchange Server 2010
3 7 (5.38%) IBM Notes
3 7 (5.38%) Exchange Server 2003
4 6 (4.62%) Lync
4 6 (4.62%) IIS
5 4 (3.08%) Exchange Server 2007
6 2 (1.54%) Exchange Server 2013
6 2 (1.54%) Blackberry Enterprise Server
7 1 (0.77%) Apache
Applications
1 32 (24.62%) MS Office
2 27 (20.77%) MS Excel
3 1 (0.77%) MS Project
3 1 (0.77%) MS Visio
3 1 (0.77%) Acrobat
3 1 (0.77%) MS PowerPoint
Business Applications
1 2 (1.54%) Summit
2 1 (0.77%) Dynamics NAV
Cloud Services
1 4 (3.08%) Microsoft Azure
2 2 (1.54%) Amazon AWS
2 2 (1.54%) Amazon ELB
2 2 (1.54%) Route 53
3 1 (0.77%) Google Apps
3 1 (0.77%) Office 365
Communications & Networking
1 21 (16.15%) LAN
2 20 (15.38%) WAN
2 20 (15.38%) DNS
3 19 (14.62%) DHCP
4 16 (12.31%) TCP/IP
4 16 (12.31%) SAN
5 15 (11.54%) VPN
6 11 (8.46%) Firewall
6 11 (8.46%) VoIP
7 4 (3.08%) Wi-Fi
7 4 (3.08%) Wireless
7 4 (3.08%) FTP
8 3 (2.31%) IP Telephony
8 3 (2.31%) Structured Cabling
9 2 (1.54%) VLAN
9 2 (1.54%) Internet
10 1 (0.77%) HTTP
10 1 (0.77%) SNMP
10 1 (0.77%) ISDN
10 1 (0.77%) IPsec
Database & Business Intelligence
1 3 (2.31%) SQL Server
2 2 (1.54%) Amazon RDS
3 1 (0.77%) SQL Server Reporting Services
3 1 (0.77%) SQL Server Integration Services
3 1 (0.77%) Oracle Database
Development Applications
1 1 (0.77%) MSI
General
1 12 (9.23%) Telecoms
2 5 (3.85%) Finance
3 4 (3.08%) Legal
4 2 (1.54%) Pharmaceutical
5 1 (0.77%) Military
5 1 (0.77%) Local Government
5 1 (0.77%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (2.31%) Application Packaging
2 2 (1.54%) Web Services
3 1 (0.77%) Middleware
3 1 (0.77%) Software Packaging
Miscellaneous
1 9 (6.92%) Blackberry
2 6 (4.62%) NHS
3 5 (3.85%) Video Conferencing
3 5 (3.85%) Analytical Skills
4 4 (3.08%) Clustering
5 3 (2.31%) Thin Client
5 3 (2.31%) Fat Client
6 2 (1.54%) Smartphone
6 2 (1.54%) Management Information System
7 1 (0.77%) Client/Server
7 1 (0.77%) AS400
7 1 (0.77%) Handset
7 1 (0.77%) CLARiiON
7 1 (0.77%) Mainframe
7 1 (0.77%) e-Health
7 1 (0.77%) Wiki
7 1 (0.77%) HP StorageWorks
Operating Systems
1 93 (71.54%) Windows
2 42 (32.31%) Windows 7
3 27 (20.77%) Windows XP
4 25 (19.23%) Windows Server 2008
5 14 (10.77%) Windows 8
6 13 (10.00%) Windows Server 2012
7 12 (9.23%) Linux
8 11 (8.46%) Windows Server 2003
9 6 (4.62%) Windows Vista
10 5 (3.85%) Android
10 5 (3.85%) Red Hat Enterprise Linux
11 4 (3.08%) Mac OS X
12 3 (2.31%) CentOS
13 2 (1.54%) Windows 2000
13 2 (1.54%) UNIX
14 1 (0.77%) VMS
14 1 (0.77%) MVS
14 1 (0.77%) Apple iOS
Processes & Methodologies
1 17 (13.08%) ITIL
2 6 (4.62%) Load Balancing
2 6 (4.62%) E-Commerce
3 4 (3.08%) Software Deployment
3 4 (3.08%) Database Security
4 3 (2.31%) Migration
4 3 (2.31%) Project Management
4 3 (2.31%) Incident Management
4 3 (2.31%) Performance Tuning
4 3 (2.31%) Coaching
5 2 (1.54%) Kalman Filter
5 2 (1.54%) Web Development
5 2 (1.54%) Knowledge Management
5 2 (1.54%) HOOD
5 2 (1.54%) Disaster Recovery
5 2 (1.54%) Service Management
5 2 (1.54%) Service Delivery
6 1 (0.77%) Change Management
6 1 (0.77%) ITSM
6 1 (0.77%) Workflow
Programming Languages
1 8 (6.15%) SQL
2 7 (5.38%) PowerShell
3 1 (0.77%) Shell Script
Qualifications
1 13 (10.00%) Microsoft Certification
2 9 (6.92%) MCSE
3 8 (6.15%) Security Cleared
4 6 (4.62%) SC Cleared
4 6 (4.62%) Cisco Certification
4 6 (4.62%) CCNA
5 5 (3.85%) MCP
5 5 (3.85%) MCITP
6 3 (2.31%) ITIL Certification
6 3 (2.31%) Degree
7 2 (1.54%) A+ Certification
7 2 (1.54%) MCSA
8 1 (0.77%) HNC
8 1 (0.77%) Citrix Certification
8 1 (0.77%) MOS
8 1 (0.77%) VMware Certified Professional (VCP)
8 1 (0.77%) MCTS
8 1 (0.77%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (11.54%) SLA
System Software
1 49 (37.69%) Active Directory
2 8 (6.15%) VMware Infrastructure
3 5 (3.85%) Terminal Services
3 5 (3.85%) vSphere
4 4 (3.08%) Microsoft App-V
5 3 (2.31%) XenApp
6 2 (1.54%) XenServer
6 2 (1.54%) Firmware
7 1 (0.77%) VMware ESXi
Systems Management
1 17 (13.08%) SCCM
2 8 (6.15%) SCOM
3 3 (2.31%) WSUS
3 3 (2.31%) NSN NetAct
4 2 (1.54%) HP SIM
4 2 (1.54%) Systems Management Server (SMS)
4 2 (1.54%) OpenView
5 1 (0.77%) Backup Exec
5 1 (0.77%) Norton AntiVirus
5 1 (0.77%) OpenView Configuration Management
5 1 (0.77%) ARCserve
5 1 (0.77%) EMC NetWorker
5 1 (0.77%) CA Spectrum
5 1 (0.77%) FortiGate
5 1 (0.77%) Symantec Enterprise Vault
5 1 (0.77%) Cisco Prime
5 1 (0.77%) SAP Afaria
5 1 (0.77%) McAfee ePO
Vendors
1 44 (33.85%) Microsoft
2 24 (18.46%) Cisco
3 20 (15.38%) VMware
4 11 (8.46%) Citrix
5 9 (6.92%) HP
5 9 (6.92%) Symantec
6 7 (5.38%) Lotus
7 6 (4.62%) Altiris
8 5 (3.85%) Oracle
8 5 (3.85%) EMC
8 5 (3.85%) Avaya
8 5 (3.85%) Apple
9 4 (3.08%) Wyse
10 3 (2.31%) Red Hat
10 3 (2.31%) CommVault
10 3 (2.31%) NetApp
10 3 (2.31%) CheckPoint
11 2 (1.54%) Kerio
11 2 (1.54%) Mitel
11 2 (1.54%) Polycom
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