The statistics below represent IT contracts advertised across the East of England region that had Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 4 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
4 Dec 2016
Same period 2015 Same period 2014
Support Engineer
Rank 67 64 83
Rank change year-on-year
-3 +19
Contract jobs requiring a Support Engineer 59 69 65
As % of all contract IT jobs located in the East of England 2.61% 2.66% 2.22%
As % of the Job Titles category 2.74% 2.80% 2.34%
Number of daily rates quoted 32 33 34
Median daily rate £163 £125 £160
Median daily rate % change year-on-year
+30.00% -21.87%
90% offered a daily rate of more than £110 £115 £100
10% offered a daily rate of more than £220 £250 £286
UK excluding London median daily rate £175 £220 £240
% change year-on-year
-20.45% -8.33%
Number of hourly rates quoted 12 18 18
Median hourly rate £14.50 £15.89 £14.00
Median hourly rate % change year-on-year
-8.71% +13.46%
90% offered a hourly rate of more than £11.33 £10.40 £11.50
10% offered a hourly rate of more than £17.40 £20.00 £27.00
UK excluding London median hourly rate £14.53 £15.00 £14.50
% change year-on-year
-3.11% +3.44%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2151 2461 2776
As % of all contract IT jobs located in the East of England 95.30% 94.91% 94.87%
Number of daily rates quoted 1220 1430 1771
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £200 £213 £170
10% offered a daily rate of more than £525 £550 £550
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.76% +2.66%
Number of hourly rates quoted 174 261 191
Median hourly rate £16.50 £18.00 £16.30
Median hourly rate % change year-on-year
-8.33% +10.42%
90% offered a hourly rate of more than £12.05 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £43.75 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.71
% change year-on-year
-2.94% +8.21%

Support Engineer
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Support Engineer in the job title.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the East of England region.

Support Engineer Daily Rate Trend in the East of England

Support Engineer
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 4 December 2016.

Support Engineer Daily Rate Histogram in the East of England

Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the East of England region.

Support Engineer Hourly Rate Trend in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 4 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +10 24 £118 -26.56% 7
Hertfordshire -14 16 £173 +43.75% 7
Suffolk +9 9 £190 -36.66% 2
Norfolk +5 5 £180 -5.26%
Essex 0 3 £143 -25.97% 5
Bedfordshire +2 2 £185 +60.86% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 4 December 2016, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Support Engineer in the job title.

1 62 (50.41%) Windows
2 34 (27.64%) Active Directory
3 28 (22.76%) Windows 7
4 27 (21.95%) Microsoft
5 22 (17.89%) ITIL
6 21 (17.07%) MS Office
7 20 (16.26%) Windows Server
7 20 (16.26%) Analytical Skills
8 19 (15.45%) MS Exchange
8 19 (15.45%) Cisco
9 17 (13.82%) Windows Server 2008
9 17 (13.82%) VMware
9 17 (13.82%) SQL
10 16 (13.01%) Windows Server 2012
10 16 (13.01%) SCCM
11 12 (9.76%) Firewall
11 12 (9.76%) Cisco Certification
12 11 (8.94%) VPN
12 11 (8.94%) LAN
12 11 (8.94%) Linux
12 11 (8.94%) Office 365
13 10 (8.13%) WAN
13 10 (8.13%) Microsoft Certification
13 10 (8.13%) SLA
13 10 (8.13%) Exchange Server 2010
13 10 (8.13%) Degree
14 9 (7.32%) Security Cleared
14 9 (7.32%) Windows Server 2003
14 9 (7.32%) HP
15 8 (6.50%) Windows 8

Support Engineer Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (15.45%) MS Exchange
2 10 (8.13%) Exchange Server 2010
3 5 (4.07%) Exchange Server 2007
3 5 (4.07%) IIS
4 4 (3.25%) Exchange Server 2000
4 4 (3.25%) SharePoint
4 4 (3.25%) WebLogic
5 3 (2.44%) BizTalk Server
6 1 (0.81%) Apache
6 1 (0.81%) Exchange Server 2003
6 1 (0.81%) Skype for Business
Applications
1 21 (17.07%) MS Office
2 7 (5.69%) MS Excel
3 4 (3.25%) Spreadsheet
4 1 (0.81%) MS Visio
Business Applications
1 2 (1.63%) Traffica
2 1 (0.81%) assyst
2 1 (0.81%) Remedy ITSM
2 1 (0.81%) Temenos T24
Cloud Services
1 11 (8.94%) Office 365
2 1 (0.81%) Amazon AWS
2 1 (0.81%) Microsoft Azure
2 1 (0.81%) OneDrive
2 1 (0.81%) SaaS
Communications & Networking
1 12 (9.76%) Firewall
2 11 (8.94%) LAN
2 11 (8.94%) VPN
3 10 (8.13%) WAN
4 8 (6.50%) DNS
4 8 (6.50%) Internet
4 8 (6.50%) TCP/IP
5 7 (5.69%) SAN
6 6 (4.88%) Wireless
7 5 (4.07%) ISDN
7 5 (4.07%) VoIP
7 5 (4.07%) Wi-Fi
8 4 (3.25%) Broadband
8 4 (3.25%) DHCP
8 4 (3.25%) iSCSI
8 4 (3.25%) Remote Desktop
8 4 (3.25%) VLAN
9 3 (2.44%) IP Telephony
9 3 (2.44%) Network Security
9 3 (2.44%) WLAN
Database & Business Intelligence
1 5 (4.07%) SQL Server
2 2 (1.63%) RDBMS
2 2 (1.63%) Relational Database
2 2 (1.63%) SQL Server 2008
3 1 (0.81%) Crystal Reports
3 1 (0.81%) MySQL
3 1 (0.81%) OLAP
3 1 (0.81%) Oracle BI Publisher
3 1 (0.81%) Oracle Database
3 1 (0.81%) Oracle Database 10g
3 1 (0.81%) Oracle Reports
General
1 6 (4.88%) Finance
2 4 (3.25%) Back Office
2 4 (3.25%) Front Office
2 4 (3.25%) Telecoms
3 1 (0.81%) Advertising
3 1 (0.81%) Automotive
3 1 (0.81%) Banking
3 1 (0.81%) Dutch Language
3 1 (0.81%) Financial Institution
3 1 (0.81%) French Language
3 1 (0.81%) German Language
3 1 (0.81%) Legal
3 1 (0.81%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.63%) HTML
2 1 (0.81%) .NET
2 1 (0.81%) Hibernate
2 1 (0.81%) Java EE
2 1 (0.81%) JSF
2 1 (0.81%) JSP
2 1 (0.81%) Middleware
2 1 (0.81%) Spring
2 1 (0.81%) Struts
2 1 (0.81%) Web Services
2 1 (0.81%) XML
2 1 (0.81%) XMPP
2 1 (0.81%) XSL
2 1 (0.81%) XSLT
Miscellaneous
1 20 (16.26%) Analytical Skills
2 3 (2.44%) Data Centre
2 3 (2.44%) Driving Licence
2 3 (2.44%) NHS
3 2 (1.63%) Computer Science
3 2 (1.63%) EFT
3 2 (1.63%) Enterprise Software
3 2 (1.63%) Management Information System
3 2 (1.63%) Statistics
4 1 (0.81%) CCTV
4 1 (0.81%) Handset
4 1 (0.81%) iPad
4 1 (0.81%) iPhone
4 1 (0.81%) IVR
4 1 (0.81%) Mathematics
4 1 (0.81%) RIA
4 1 (0.81%) Video Conferencing
4 1 (0.81%) Wiki
Operating Systems
1 62 (50.41%) Windows
2 28 (22.76%) Windows 7
3 20 (16.26%) Windows Server
4 17 (13.82%) Windows Server 2008
5 16 (13.01%) Windows Server 2012
6 11 (8.94%) Linux
7 9 (7.32%) Windows Server 2003
8 8 (6.50%) Windows 8
9 6 (4.88%) Red Hat Enterprise Linux
10 4 (3.25%) CentOS
10 4 (3.25%) Ubuntu
10 4 (3.25%) Unix
10 4 (3.25%) Windows 10
11 3 (2.44%) Windows XP
12 2 (1.63%) Solaris
12 2 (1.63%) Windows Vista
13 1 (0.81%) Apple iOS
13 1 (0.81%) Mac OS
13 1 (0.81%) Mac OS X Server
Processes & Methodologies
1 22 (17.89%) ITIL
2 6 (4.88%) Asset Management
2 6 (4.88%) Creative Problem-Solving
3 5 (4.07%) Incident Management
3 5 (4.07%) Migration
3 5 (4.07%) Time Management
4 4 (3.25%) Network Management
4 4 (3.25%) Performance Monitoring
5 3 (2.44%) Business Intelligence
5 3 (2.44%) Data Analysis
5 3 (2.44%) High Availability
5 3 (2.44%) Network Monitoring
6 2 (1.63%) CRM
6 2 (1.63%) Network Design
6 2 (1.63%) Service Management
6 2 (1.63%) Strategic Planning
6 2 (1.63%) Technical Analysis
7 1 (0.81%) Kalman Filter
7 1 (0.81%) Line Management
7 1 (0.81%) Mentoring
Programming Languages
1 17 (13.82%) SQL
2 4 (3.25%) T-SQL
3 3 (2.44%) PowerShell
4 2 (1.63%) Java
4 2 (1.63%) Shell Script
5 1 (0.81%) C#
5 1 (0.81%) PL/SQL
5 1 (0.81%) Python
Qualifications
1 12 (9.76%) Cisco Certification
2 10 (8.13%) Degree
2 10 (8.13%) Microsoft Certification
3 9 (7.32%) Security Cleared
4 8 (6.50%) CCNA
4 8 (6.50%) MCSE
5 7 (5.69%) SC Cleared
6 6 (4.88%) MCP
7 5 (4.07%) CCA
7 5 (4.07%) Citrix Certification
7 5 (4.07%) DBS Check
8 3 (2.44%) A+ Certification
8 3 (2.44%) CCNP
9 2 (1.63%) MCITP
9 2 (1.63%) MCTS
9 2 (1.63%) Network+ Certification
9 2 (1.63%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (8.13%) SLA
2 1 (0.81%) Disclosure Scotland
2 1 (0.81%) PCI DSS
2 1 (0.81%) QA
System Software
1 34 (27.64%) Active Directory
2 8 (6.50%) VMware Infrastructure
3 6 (4.88%) Hyper-V
4 5 (4.07%) vSphere
5 3 (2.44%) VMware ESX
6 2 (1.63%) Virtual Desktop
6 2 (1.63%) XenApp
6 2 (1.63%) XenDesktop
7 1 (0.81%) BitLocker
7 1 (0.81%) Firmware
7 1 (0.81%) Oracle RAC
7 1 (0.81%) Terminal Server
7 1 (0.81%) Virtual Servers
7 1 (0.81%) VMware ESXi
Systems Management
1 16 (13.01%) SCCM
2 8 (6.50%) WSUS
3 2 (1.63%) NSN NetAct
3 2 (1.63%) Systems Management Server (SMS)
4 1 (0.81%) AirWatch
4 1 (0.81%) Backup Exec
4 1 (0.81%) Cisco CUCM
4 1 (0.81%) Cisco UCCX
4 1 (0.81%) DameWare
4 1 (0.81%) Microsoft Data Protection Manager
4 1 (0.81%) Nagios
Vendors
1 27 (21.95%) Microsoft
2 19 (15.45%) Cisco
3 17 (13.82%) VMware
4 9 (7.32%) HP
5 8 (6.50%) Citrix
5 8 (6.50%) Dell
5 8 (6.50%) Juniper
6 6 (4.88%) Apple
6 6 (4.88%) CheckPoint
6 6 (4.88%) Oracle
6 6 (4.88%) Red Hat
7 5 (4.07%) Avaya
7 5 (4.07%) Veeam
8 3 (2.44%) Remedy
9 2 (1.63%) Epicor
9 2 (1.63%) IBM
9 2 (1.63%) Intel Security
9 2 (1.63%) LANDesk
9 2 (1.63%) Mitel
9 2 (1.63%) Nokia
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