The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Support Engineer
Rank 62 68 41
Rank change year-on-year
+6 -27
Contract jobs requiring a Support Engineer 65 74 92
As % of all contract IT jobs located in the East of England 2.44% 2.52% 3.93%
As % of the Job Titles category 2.58% 2.70% 4.21%
Number of daily rates quoted 26 33 42
Average daily rate
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£168 £200 £230
Average daily rate % change year-on-year
-16.25% -13.04%
90% offered a daily rate of more than £104 £119 £150
10% offered a daily rate of more than £263 £425 £300
UK excluding London average daily rate £207 £200 £230
% change year-on-year
+3.50% -13.04%
Number of hourly rates quoted 19 10 23
Average hourly rate £14.93 £14.44 £12.42
Average hourly rate % change year-on-year
+3.39% +16.22%
90% offered a hourly rate of more than £11.70 £9.00 £10.10
10% offered a hourly rate of more than £40.00 £119.25 £18.80
UK excluding London average hourly rate £15.50 £15.00 £15.00
% change year-on-year
+3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2516 2736 2186
As % of all contract IT jobs located in the East of England 94.37% 93.25% 93.46%
Number of daily rates quoted 1423 1530 1136
Average daily rate £400 £368 £350
Average daily rate % change year-on-year
+8.84% +5.00%
90% offered a daily rate of more than £200 £210 £190
10% offered a daily rate of more than £538 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 238 218 241
Average hourly rate £16.50 £22.00 £19.00
Average hourly rate % change year-on-year
-25.00% +15.78%
90% offered a hourly rate of more than £11.50 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £45.00 £40.00
UK excluding London average hourly rate £16.70 £17.00 £17.50
% change year-on-year
-1.76% -2.85%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the East of England region.

Support Engineer Daily Rate Trend in the East of England

Support Engineer
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 31 March 2015.

Support Engineer Daily Rate Histogram in the East of England

Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the East of England region.

Support Engineer Hourly Rate Trend in the East of England

Support Engineer
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 31 March 2015.

Support Engineer Hourly Rate Histogram in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +7 20 £175 -52.38% 13
Hertfordshire -6 17 £160 - 7
Suffolk +6 10 £200 - 2
Norfolk -2 6 £180 +50.00% 2
Essex -3 6 £190 -55.29% 3
Bedfordshire -6 6 £100 -50.00% 3
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 31 March 2015, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 83 (64.84%) Windows
2 49 (38.28%) Active Directory
3 43 (33.59%) Microsoft
4 34 (26.56%) MS Office
4 34 (26.56%) Windows 7
5 32 (25.00%) VMware
6 27 (21.09%) Windows Server 2008
7 23 (17.97%) Windows XP
8 22 (17.19%) ITIL
9 21 (16.41%) MS Excel
9 21 (16.41%) MS Exchange
9 21 (16.41%) Cisco
10 19 (14.84%) Linux
11 18 (14.06%) Citrix
12 15 (11.72%) Windows Server 2012
12 15 (11.72%) LAN
13 14 (10.94%) TCP/IP
13 14 (10.94%) Oracle
13 14 (10.94%) Windows Server 2003
14 13 (10.16%) SLA
14 13 (10.16%) WAN
15 12 (9.38%) Cisco Certification
15 12 (9.38%) CCNA
15 12 (9.38%) Firewall
16 11 (8.59%) Microsoft Certification
16 11 (8.59%) NHS
16 11 (8.59%) VPN
16 11 (8.59%) Exchange Server 2010
16 11 (8.59%) Windows 8
16 11 (8.59%) VMware Infrastructure

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 31 March 2015, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (16.41%) MS Exchange
2 11 (8.59%) Exchange Server 2010
3 6 (4.69%) Exchange Server 2007
4 5 (3.91%) Exchange Server 2003
5 4 (3.13%) Lync
6 3 (2.34%) Blackberry Enterprise Server
6 3 (2.34%) IBM Notes
6 3 (2.34%) Apache
7 2 (1.56%) Tomcat
7 2 (1.56%) Zope
7 2 (1.56%) Plone
7 2 (1.56%) Exchange Server 2013
8 1 (0.78%) WebLogic
8 1 (0.78%) IIS
Applications
1 34 (26.56%) MS Office
2 21 (16.41%) MS Excel
3 3 (2.34%) MS Visio
4 1 (0.78%) Acrobat
4 1 (0.78%) MS PowerPoint
4 1 (0.78%) MS Project
Business Applications
1 1 (0.78%) Dynamics NAV
Cloud Services
1 2 (1.56%) Office 365
1 2 (1.56%) Route 53
1 2 (1.56%) Amazon ELB
1 2 (1.56%) AWS CloudFormation
1 2 (1.56%) Amazon CloudWatch
1 2 (1.56%) AWS Elastic Beanstalk
1 2 (1.56%) Amazon AWS
2 1 (0.78%) Google Apps
Communications & Networking
1 15 (11.72%) LAN
2 14 (10.94%) TCP/IP
3 13 (10.16%) WAN
4 12 (9.38%) Firewall
5 11 (8.59%) VPN
6 7 (5.47%) DNS
6 7 (5.47%) DHCP
6 7 (5.47%) VoIP
7 6 (4.69%) Wireless
8 5 (3.91%) IP Telephony
8 5 (3.91%) SAN
9 4 (3.13%) Internet
9 4 (3.13%) Wi-Fi
10 3 (2.34%) VLAN
11 2 (1.56%) Cisco ASA
11 2 (1.56%) Structured Cabling
12 1 (0.78%) ISDN
12 1 (0.78%) MPLS
Database & Business Intelligence
1 5 (3.91%) SQL Server
2 2 (1.56%) PostgreSQL
2 2 (1.56%) Amazon RDS
3 1 (0.78%) Oracle Database
3 1 (0.78%) MySQL
Development Applications
1 1 (0.78%) JIRA
1 1 (0.78%) Rational DOORS
General
1 9 (7.03%) Telecoms
2 4 (3.13%) Pharmaceutical
3 1 (0.78%) Finance
3 1 (0.78%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (2.34%) Web Services
2 1 (0.78%) Application Packaging
2 1 (0.78%) JSP
Miscellaneous
1 11 (8.59%) NHS
2 6 (4.69%) Management Information System
3 4 (3.13%) Analytical Skills
3 4 (3.13%) Blackberry
4 3 (2.34%) iPhone
4 3 (2.34%) iPad
5 2 (1.56%) Thin Client
5 2 (1.56%) Freedom of Information
5 2 (1.56%) Wiki
5 2 (1.56%) Fat Client
5 2 (1.56%) Video Conferencing
6 1 (0.78%) Client/Server
6 1 (0.78%) Mobile App
6 1 (0.78%) Handset
6 1 (0.78%) Clustering
Operating Systems
1 83 (64.84%) Windows
2 34 (26.56%) Windows 7
3 27 (21.09%) Windows Server 2008
4 23 (17.97%) Windows XP
5 19 (14.84%) Linux
6 15 (11.72%) Windows Server 2012
7 14 (10.94%) Windows Server 2003
8 11 (8.59%) Windows 8
9 10 (7.81%) Red Hat Enterprise Linux
10 8 (6.25%) Android
11 5 (3.91%) Windows Vista
11 5 (3.91%) Mac OS X
12 3 (2.34%) Windows 2000 Server
12 3 (2.34%) CentOS
13 2 (1.56%) Debian
13 2 (1.56%) Windows 2000
13 2 (1.56%) Solaris
14 1 (0.78%) UNIX
14 1 (0.78%) Apple iOS
Processes & Methodologies
1 22 (17.19%) ITIL
2 10 (7.81%) Project Management
3 8 (6.25%) Service Delivery
4 6 (4.69%) Incident Management
5 4 (3.13%) Change Management
5 4 (3.13%) Problem Management
5 4 (3.13%) Change Control
5 4 (3.13%) Coaching
6 3 (2.34%) CAD
7 2 (1.56%) HOOD
7 2 (1.56%) Project Planning
7 2 (1.56%) Web Development
7 2 (1.56%) Migration
7 2 (1.56%) Information Security
7 2 (1.56%) Asset Management
7 2 (1.56%) Information Management
7 2 (1.56%) Logistics
7 2 (1.56%) Systems Analysis
7 2 (1.56%) Auto-Scaling
7 2 (1.56%) Kalman Filter
Programming Languages
1 5 (3.91%) PowerShell
2 4 (3.13%) SQL
3 2 (1.56%) Python
3 2 (1.56%) Bash Shell
Qualifications
1 12 (9.38%) CCNA
1 12 (9.38%) Cisco Certification
2 11 (8.59%) Microsoft Certification
3 9 (7.03%) Security Cleared
4 8 (6.25%) MCSE
5 7 (5.47%) SC Cleared
6 6 (4.69%) MCP
7 4 (3.13%) MCITP
7 4 (3.13%) ITIL Certification
8 3 (2.34%) VMware Certified Professional (VCP)
8 3 (2.34%) Degree
8 3 (2.34%) Citrix Certification
9 2 (1.56%) CCNP
9 2 (1.56%) LPIC
10 1 (0.78%) MCTS
10 1 (0.78%) DV Cleared
10 1 (0.78%) MCSA
10 1 (0.78%) A+ Certification
10 1 (0.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 13 (10.16%) SLA
System Software
1 49 (38.28%) Active Directory
2 11 (8.59%) VMware Infrastructure
3 8 (6.25%) XenApp
4 3 (2.34%) Terminal Server
4 3 (2.34%) XenDesktop
5 2 (1.56%) vSphere
5 2 (1.56%) VMware ESXi
5 2 (1.56%) Microsoft App-V
5 2 (1.56%) Terminal Services
5 2 (1.56%) XenServer
5 2 (1.56%) Hyper-V
6 1 (0.78%) VMware ESX
6 1 (0.78%) Firmware
Systems Management
1 9 (7.03%) SCCM
2 8 (6.25%) NSN NetAct
3 2 (1.56%) SAP Afaria
3 2 (1.56%) Systems Management Server (SMS)
3 2 (1.56%) ARCserve
4 1 (0.78%) SCVMM
4 1 (0.78%) FortiGate
Vendors
1 43 (33.59%) Microsoft
2 32 (25.00%) VMware
3 21 (16.41%) Cisco
4 18 (14.06%) Citrix
5 14 (10.94%) Oracle
6 10 (7.81%) Red Hat
7 7 (5.47%) Apple
7 7 (5.47%) Avaya
7 7 (5.47%) HP
8 5 (3.91%) Symantec
8 5 (3.91%) Sophos
8 5 (3.91%) Wyse
9 4 (3.13%) Dell
9 4 (3.13%) Adobe
9 4 (3.13%) Google
10 3 (2.34%) Altiris
10 3 (2.34%) MobileIron
10 3 (2.34%) Remedy
10 3 (2.34%) Lotus
10 3 (2.34%) Mapinfo
Norfolk
Marcus Donald People
Rate: £9 - £11 per hour
Posted: 13 hours ago
Norwich, Norfolk
Cooper Lomaz Recruitment Ltd
Rate: £300 - 375 per day
Posted: 3 days ago
Cambridge, Cambridgeshire
TEKsystems
Rate: £200 - £250 per day
Posted: 5 days ago
Ipswich, Suffolk
Intapeople
Rate: £180 - £220 per day
Posted: 5 days ago
Bedfordshire
Oscar Associates (UK) Ltd
Rate: £20 - £250 per day
Posted: 6 days ago
Cambridgeshire
Northgate Public Services
Rate: Competitive
Posted: 24 days ago