The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 70 69 50
Rank change year-on-year
-1 -19
Contract jobs requiring a Support Engineer 82 52 115
As % of all contract IT jobs located in the East of England 2.58% 2.14% 3.74%
As % of the Job Titles category 2.76% 2.28% 3.96%
Number of daily rates quoted 49 12 32
Average daily rate
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£190 £253 £250
Average daily rate % change year-on-year
-24.75% +1.00%
90% offered a daily rate of more than £120 £143 £130
10% offered a daily rate of more than £304 £335 £370
UK excluding London average daily rate £210 £230 £245
% change year-on-year
-8.69% -6.12%
Number of hourly rates quoted 14 19 31
Average hourly rate £15.63 £16.00 £17.50
Average hourly rate % change year-on-year
-2.34% -8.57%
90% offered a hourly rate of more than £11.45 £10.50 £11.50
10% offered a hourly rate of more than £25.30 £32.50 £110.00
UK excluding London average hourly rate £15.00 £15.00 £15.50
% change year-on-year
- -3.22%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2972 2284 2902
As % of all contract IT jobs located in the East of England 93.40% 94.07% 94.37%
Number of daily rates quoted 1775 1159 1449
Average daily rate £375 £360 £338
Average daily rate % change year-on-year
+4.16% +6.66%
90% offered a daily rate of more than £200 £200 £188
10% offered a daily rate of more than £500 £500 £450
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 230 211 347
Average hourly rate £20.00 £16.00 £22.50
Average hourly rate % change year-on-year
+25.00% -28.88%
90% offered a hourly rate of more than £11.00 £10.50 £11.25
10% offered a hourly rate of more than £37.92 £45.00 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the East of England region.

Support Engineer Daily Rate Trend in the East of England

Support Engineer
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 22 August 2014.

Support Engineer Daily Rate Histogram in the East of England

Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the East of England region.

Support Engineer Hourly Rate Trend in the East of England

Support Engineer
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 22 August 2014.

Support Engineer Hourly Rate Histogram in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +8 25 £175 - 8
Hertfordshire -13 22 £160 +6.66% 5
Norfolk +2 13 £225 -11.76% 2
Essex 0 11 £208 -19.41%
Suffolk -18 6 £190 -25.49% 5
Bedfordshire -15 5 £363 - 3
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 22 August 2014, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 123 (71.93%) Windows
2 77 (45.03%) Active Directory
3 67 (39.18%) Windows 7
4 65 (38.01%) Microsoft
5 50 (29.24%) Windows Server 2008
6 40 (23.39%) MS Exchange
7 38 (22.22%) MS Office
8 34 (19.88%) MS Excel
9 30 (17.54%) TCP/IP
10 29 (16.96%) SCCM
11 26 (15.20%) Windows Server 2003
11 26 (15.20%) DNS
11 26 (15.20%) Cisco
11 26 (15.20%) VMware
12 23 (13.45%) Windows XP
13 21 (12.28%) WAN
13 21 (12.28%) Microsoft Certification
13 21 (12.28%) Windows 8
14 20 (11.70%) LAN
15 19 (11.11%) MCSE
16 18 (10.53%) DHCP
16 18 (10.53%) Blackberry
17 17 (9.94%) Exchange Server 2010
18 16 (9.36%) Symantec
18 16 (9.36%) SQL
19 15 (8.77%) ITIL
19 15 (8.77%) VoIP
19 15 (8.77%) VPN
20 14 (8.19%) Citrix
20 14 (8.19%) Windows Server 2012

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 22 August 2014, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (23.39%) MS Exchange
2 17 (9.94%) Exchange Server 2010
3 12 (7.02%) Exchange Server 2007
4 11 (6.43%) Blackberry Enterprise Server
5 10 (5.85%) Exchange Server 2003
6 9 (5.26%) SharePoint
7 7 (4.09%) IIS
8 6 (3.51%) IBM Notes
9 4 (2.34%) Exchange Server 2013
10 3 (1.75%) Lync
11 2 (1.17%) Apache
11 2 (1.17%) WebLogic
12 1 (0.58%) Tomcat
12 1 (0.58%) GlassFish
12 1 (0.58%) CMS
Applications
1 38 (22.22%) MS Office
2 34 (19.88%) MS Excel
3 6 (3.51%) MS PowerPoint
Business Applications
1 2 (1.17%) Summit
Cloud Services
1 7 (4.09%) Office 365
2 3 (1.75%) Microsoft Azure
Communications & Networking
1 30 (17.54%) TCP/IP
2 26 (15.20%) DNS
3 21 (12.28%) WAN
4 20 (11.70%) LAN
5 18 (10.53%) DHCP
6 15 (8.77%) VoIP
6 15 (8.77%) VPN
7 13 (7.60%) SAN
8 10 (5.85%) Firewall
9 4 (2.34%) Wireless
9 4 (2.34%) Internet
10 3 (1.75%) Wi-Fi
10 3 (1.75%) FTP
10 3 (1.75%) Cisco IOS
11 2 (1.17%) IP Telephony
11 2 (1.17%) NAS
11 2 (1.17%) Cisco ASA
11 2 (1.17%) Cisco IPT
11 2 (1.17%) Cisco ICM
11 2 (1.17%) VLAN
Database & Business Intelligence
1 8 (4.68%) SQL Server
2 2 (1.17%) Cognos Impromptu
2 2 (1.17%) Crystal Reports
2 2 (1.17%) Oracle ODI
3 1 (0.58%) SQL Server 2012
3 1 (0.58%) Oracle Reports
3 1 (0.58%) SQL Server Integration Services
3 1 (0.58%) SQL Server 2008
3 1 (0.58%) SQL Server Reporting Services
Development Applications
1 2 (1.17%) Team Foundation Server
2 1 (0.58%) VisualVM
2 1 (0.58%) MSI
2 1 (0.58%) JIRA
General
1 7 (4.09%) Finance
2 6 (3.51%) Telecoms
3 3 (1.75%) Legal
4 2 (1.17%) Publishing
4 2 (1.17%) Retail
5 1 (0.58%) Multimedia
5 1 (0.58%) Local Government
5 1 (0.58%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (1.17%) Application Packaging
2 1 (0.58%) Middleware
2 1 (0.58%) .NET
2 1 (0.58%) HTML
2 1 (0.58%) SOAP
2 1 (0.58%) XML
2 1 (0.58%) MSMQ
2 1 (0.58%) Software Packaging
2 1 (0.58%) XMPP
Miscellaneous
1 18 (10.53%) Blackberry
2 5 (2.92%) Video Conferencing
3 4 (2.34%) Clustering
3 4 (2.34%) iPhone
3 4 (2.34%) Fat Client
3 4 (2.34%) EPoS
3 4 (2.34%) Thin Client
4 3 (1.75%) Mainframe
4 3 (1.75%) AS400
4 3 (1.75%) iPad
4 3 (1.75%) HP StorageWorks
5 2 (1.17%) IVR
5 2 (1.17%) Smartphone
5 2 (1.17%) Management Information System
6 1 (0.58%) Client/Server
6 1 (0.58%) CMDB
6 1 (0.58%) e-Health
6 1 (0.58%) Replication
Operating Systems
1 123 (71.93%) Windows
2 67 (39.18%) Windows 7
3 50 (29.24%) Windows Server 2008
4 26 (15.20%) Windows Server 2003
5 23 (13.45%) Windows XP
6 21 (12.28%) Windows 8
7 14 (8.19%) Windows Server 2012
8 7 (4.09%) Linux
9 5 (2.92%) UNIX
10 4 (2.34%) Android
11 3 (1.75%) MVS
12 2 (1.17%) Red Hat Enterprise Linux
12 2 (1.17%) Windows Vista
13 1 (0.58%) Windows Phone
13 1 (0.58%) Mac OS X
13 1 (0.58%) VMS
13 1 (0.58%) Solaris
13 1 (0.58%) Windows 2000 Server
Processes & Methodologies
1 15 (8.77%) ITIL
2 10 (5.85%) Incident Management
3 7 (4.09%) E-Commerce
4 6 (3.51%) Capacity Planning
5 5 (2.92%) Software Deployment
5 5 (2.92%) Service Management
6 4 (2.34%) Disaster Recovery
6 4 (2.34%) Configuration Management
7 3 (1.75%) Database Security
7 3 (1.75%) ITIL V3
7 3 (1.75%) Service Delivery
7 3 (1.75%) Change Management
7 3 (1.75%) PRINCE2
7 3 (1.75%) Load Balancing
7 3 (1.75%) Knowledge Management
8 2 (1.17%) Contact Management
8 2 (1.17%) Migration
8 2 (1.17%) Stakeholder Management
8 2 (1.17%) CRM
8 2 (1.17%) Project Management
Programming Languages
1 16 (9.36%) SQL
2 5 (2.92%) PowerShell
3 2 (1.17%) T-SQL
4 1 (0.58%) Shell Script
4 1 (0.58%) Java
Qualifications
1 21 (12.28%) Microsoft Certification
2 19 (11.11%) MCSE
3 13 (7.60%) Security Cleared
4 12 (7.02%) MCP
5 11 (6.43%) SC Cleared
6 10 (5.85%) A+ Certification
7 7 (4.09%) Cisco Certification
8 5 (2.92%) VMware Certified Professional (VCP)
9 4 (2.34%) CCNP
10 3 (1.75%) CCNA
10 3 (1.75%) MCSA
11 2 (1.17%) Network+ Certification
11 2 (1.17%) MOS
11 2 (1.17%) MCITP
11 2 (1.17%) CCDP
11 2 (1.17%) ITIL Certification
11 2 (1.17%) VCP5
12 1 (0.58%) NCDA
12 1 (0.58%) NCIE
12 1 (0.58%) CCIP
Quality Assurance & Compliance
1 11 (6.43%) SLA
2 2 (1.17%) PCI DSS
System Software
1 77 (45.03%) Active Directory
2 11 (6.43%) VMware Infrastructure
3 8 (4.68%) Hyper-V
4 5 (2.92%) Terminal Services
4 5 (2.92%) vSphere
5 2 (1.17%) Microsoft App-V
5 2 (1.17%) XenApp
6 1 (0.58%) KVM
6 1 (0.58%) Microsoft Virtual Server
6 1 (0.58%) XenServer
6 1 (0.58%) XenDesktop
6 1 (0.58%) VMware ESX
6 1 (0.58%) VMware Workstation
Systems Management
1 29 (16.96%) SCCM
2 8 (4.68%) Backup Exec
3 6 (3.51%) Cisco CUCM
4 5 (2.92%) WSUS
5 4 (2.34%) SCOM
6 3 (1.75%) HP SIM
6 3 (1.75%) ARCserve
6 3 (1.75%) Norton AntiVirus
6 3 (1.75%) OpenView
6 3 (1.75%) EMC NetWorker
7 2 (1.17%) OpenView Configuration Management
7 2 (1.17%) Symantec Enterprise Vault
7 2 (1.17%) Opsview
8 1 (0.58%) Cisco Prime
8 1 (0.58%) CA Spectrum
8 1 (0.58%) Nagios
8 1 (0.58%) Cacti
8 1 (0.58%) McAfee ePO
8 1 (0.58%) NetBackup
Vendors
1 65 (38.01%) Microsoft
2 26 (15.20%) Cisco
2 26 (15.20%) VMware
3 16 (9.36%) Symantec
4 14 (8.19%) Citrix
5 12 (7.02%) HP
6 8 (4.68%) Altiris
7 6 (3.51%) EMC
7 6 (3.51%) Lotus
7 6 (3.51%) CheckPoint
8 5 (2.92%) Avaya
8 5 (2.92%) Oracle
9 4 (2.34%) Intel
9 4 (2.34%) NetApp
10 3 (1.75%) Apple
10 3 (1.75%) Dell
10 3 (1.75%) Wyse
11 2 (1.17%) Mitel
11 2 (1.17%) Polycom
11 2 (1.17%) WatchGuard
Cambridge, Cambridgeshire
Verticality Ltd
Rate: £275 to £300 per annum
Posted: 2 days ago
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Rate: £350 - £375 per day
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Rate: £12 - £13 per hour
Posted: 23 days ago