The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the East of England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 87 56 72
Rank change year-on-year
-31 +16
Contract jobs requiring a Support Engineer 61 101 53
As % of all contract IT jobs located in the East of England 1.95% 3.34% 2.22%
As % of the Job Titles category 2.09% 3.61% 2.36%
Number of daily rates quoted 32 63 14
Average daily rate
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of your Daily Rate
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£185 £188 £255
Average daily rate % change year-on-year
-1.33% -26.47%
90% offered a daily rate of more than £120 £120 £145
10% offered a daily rate of more than £300 £276 £344
UK excluding London average daily rate £208 £208 £225
% change year-on-year
- -7.77%
Number of hourly rates quoted 7 16 18
Average hourly rate £19.00 £16.00 £15.50
Average hourly rate % change year-on-year
+18.75% +3.22%
90% offered a hourly rate of more than £11.80 £12.50 £11.99
10% offered a hourly rate of more than £33.10 £26.50 £32.50
UK excluding London average hourly rate £16.00 £15.26 £15.76
% change year-on-year
+4.83% -3.15%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2917 2798 2250
As % of all contract IT jobs located in the East of England 93.31% 92.47% 94.06%
Number of daily rates quoted 1787 1637 1134
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £210 £200 £211
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 230 229 242
Average hourly rate £19.00 £16.50 £20.00
Average hourly rate % change year-on-year
+15.15% -17.50%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £42.00 £38.50 £42.50
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

Support Engineer
Jobs Demand Trend in the East of England

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the East of England region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the East of England

Support Engineer
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the East of England region.

Support Engineer Daily Rate Trend in the East of England

Support Engineer
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 28 July 2015.

Support Engineer Daily Rate Histogram in the East of England

Support Engineer
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the East of England region.

Support Engineer Hourly Rate Trend in the East of England

Support Engineer
Hourly Rate Histogram in the East of England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the East of England region over the 3 months to 28 July 2015.

Support Engineer Hourly Rate Histogram in the East of England

Support Engineer
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the East of England region over the 3 months to 28 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -13 24 £120 -26.15% 11
Cambridgeshire -19 14 £250 +108.33% 14
Norfolk -11 8 £175 -14.63%
Suffolk 0 6 £180 -5.26% 2
Essex -23 6 £275 +44.73% 1
Bedfordshire +7 5 £288 +10.04% 3
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in the East of England

For the 6 months to 28 July 2015, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 90 (67.67%) Windows
2 53 (39.85%) Active Directory
3 48 (36.09%) Microsoft
4 41 (30.83%) Windows 7
5 35 (26.32%) VMware
6 30 (22.56%) MS Excel
7 28 (21.05%) Windows Server 2008
8 27 (20.30%) MS Office
9 26 (19.55%) ITIL
10 24 (18.05%) MS Exchange
10 24 (18.05%) Citrix
11 22 (16.54%) Cisco
12 19 (14.29%) SLA
13 17 (12.78%) Windows XP
13 17 (12.78%) Linux
13 17 (12.78%) Windows Server 2003
13 17 (12.78%) SCCM
14 16 (12.03%) Windows Server 2012
15 15 (11.28%) Microsoft Certification
16 14 (10.53%) SC Cleared
16 14 (10.53%) Security Cleared
16 14 (10.53%) VMware Infrastructure
17 13 (9.77%) Oracle
18 12 (9.02%) Cisco Certification
18 12 (9.02%) Firewall
18 12 (9.02%) Management Information System
19 11 (8.27%) Service Delivery
19 11 (8.27%) Project Management
19 11 (8.27%) VPN
19 11 (8.27%) SharePoint

Support Engineer
Top Related IT Skills in the East of England by Category

For the 6 months to 28 July 2015, IT contractor jobs across the East of England region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (18.05%) MS Exchange
2 11 (8.27%) SharePoint
3 9 (6.77%) Exchange Server 2010
4 5 (3.76%) Exchange Server 2003
4 5 (3.76%) Apache
5 4 (3.01%) Tomcat
5 4 (3.01%) BizTalk Server
5 4 (3.01%) Zope
5 4 (3.01%) Plone
5 4 (3.01%) Exchange Server 2007
5 4 (3.01%) Lync
6 3 (2.26%) SharePoint 2010
6 3 (2.26%) Blackberry Enterprise Server
6 3 (2.26%) IIS
7 2 (1.50%) LiveLink
7 2 (1.50%) SharePoint 2013
8 1 (0.75%) Exchange Server 2013
8 1 (0.75%) WebLogic
Applications
1 30 (22.56%) MS Excel
2 27 (20.30%) MS Office
3 3 (2.26%) MS PowerPoint
4 2 (1.50%) MS Visio
Business Applications
1 5 (3.76%) Dynamics CRM
2 2 (1.50%) Agresso
2 2 (1.50%) SAP CRM
3 1 (0.75%) assyst
Cloud Services
1 7 (5.26%) Office 365
2 1 (0.75%) Google Apps
Communications & Networking
1 12 (9.02%) Firewall
2 11 (8.27%) VPN
3 10 (7.52%) TCP/IP
4 9 (6.77%) DNS
5 8 (6.02%) SAN
5 8 (6.02%) LAN
5 8 (6.02%) DHCP
6 7 (5.26%) WAN
7 5 (3.76%) Wi-Fi
7 5 (3.76%) Internet
8 4 (3.01%) VLAN
9 3 (2.26%) Cisco ASA
9 3 (2.26%) Wireless
9 3 (2.26%) Intranet
9 3 (2.26%) VoIP
9 3 (2.26%) ISDN
10 2 (1.50%) LDAP
10 2 (1.50%) IP Telephony
10 2 (1.50%) OSPF
11 1 (0.75%) RFID
Database & Business Intelligence
1 9 (6.77%) SQL Server
2 4 (3.01%) PostgreSQL
3 2 (1.50%) SQL Server Reporting Services
3 2 (1.50%) SQL Server Integration Services
3 2 (1.50%) SQL Server Analysis Services
4 1 (0.75%) SQL Server 2008
4 1 (0.75%) Oracle Database
4 1 (0.75%) MS Access
4 1 (0.75%) Oracle Database 11g
4 1 (0.75%) MySQL
Development Applications
1 2 (1.50%) JIRA
2 1 (0.75%) Rational DOORS
2 1 (0.75%) MSI
General
1 6 (4.51%) Telecoms
2 5 (3.76%) Finance
3 2 (1.50%) Pharmaceutical
4 1 (0.75%) Banking
Libraries, Frameworks & Software Standards
1 2 (1.50%) .NET
2 1 (0.75%) JSP
2 1 (0.75%) Web Services
Miscellaneous
1 12 (9.02%) Management Information System
2 4 (3.01%) NHS
3 3 (2.26%) Thin Client
3 3 (2.26%) Blackberry
3 3 (2.26%) Fat Client
3 3 (2.26%) iPhone
3 3 (2.26%) iPad
3 3 (2.26%) Analytical Skills
3 3 (2.26%) Data Centre
4 2 (1.50%) Freedom of Information
5 1 (0.75%) CCTV
5 1 (0.75%) Wiki
5 1 (0.75%) Clustering
5 1 (0.75%) Client/Server
5 1 (0.75%) EPoS
5 1 (0.75%) Enterprise Storage
5 1 (0.75%) Mobile App
Operating Systems
1 90 (67.67%) Windows
2 41 (30.83%) Windows 7
3 28 (21.05%) Windows Server 2008
4 17 (12.78%) Linux
4 17 (12.78%) Windows XP
4 17 (12.78%) Windows Server 2003
5 16 (12.03%) Windows Server 2012
6 11 (8.27%) Windows 8
7 7 (5.26%) Android
8 5 (3.76%) Red Hat Enterprise Linux
9 4 (3.01%) Windows 2000 Server
9 4 (3.01%) Debian
10 3 (2.26%) Mac OS X
10 3 (2.26%) Solaris
11 1 (0.75%) Windows 2000
11 1 (0.75%) UNIX
Processes & Methodologies
1 26 (19.55%) ITIL
2 11 (8.27%) Project Management
2 11 (8.27%) Service Delivery
3 8 (6.02%) Migration
4 7 (5.26%) Change Management
5 6 (4.51%) CRM
5 6 (4.51%) Problem Management
5 6 (4.51%) Change Control
5 6 (4.51%) Incident Management
6 5 (3.76%) Coaching
7 4 (3.01%) CAD
8 3 (2.26%) Workflow
8 3 (2.26%) Stakeholder Engagement
9 2 (1.50%) Project Planning
9 2 (1.50%) Load Balancing
9 2 (1.50%) Release Management
9 2 (1.50%) Data Protection
9 2 (1.50%) Information Architecture
9 2 (1.50%) Systems Analysis
9 2 (1.50%) Information Management
Programming Languages
1 10 (7.52%) SQL
2 6 (4.51%) PowerShell
3 4 (3.01%) Bash Shell
3 4 (3.01%) Python
4 2 (1.50%) C
5 1 (0.75%) VBA
Qualifications
1 15 (11.28%) Microsoft Certification
2 14 (10.53%) SC Cleared
2 14 (10.53%) Security Cleared
3 12 (9.02%) Cisco Certification
4 11 (8.27%) MCSE
5 9 (6.77%) CCNA
6 6 (4.51%) MCP
7 5 (3.76%) CCNP
7 5 (3.76%) Citrix Certification
7 5 (3.76%) Degree
8 4 (3.01%) LPIC
9 3 (2.26%) VMware Certified Professional (VCP)
9 3 (2.26%) A+ Certification
9 3 (2.26%) ITIL Certification
10 2 (1.50%) MCSA
10 2 (1.50%) CCIE
10 2 (1.50%) MCITP
11 1 (0.75%) DV Cleared
11 1 (0.75%) ITIL Foundation Certificate
11 1 (0.75%) HNC
Quality Assurance & Compliance
1 19 (14.29%) SLA
2 1 (0.75%) Data Quality
System Software
1 53 (39.85%) Active Directory
2 14 (10.53%) VMware Infrastructure
3 9 (6.77%) XenApp
4 4 (3.01%) Terminal Services
4 4 (3.01%) Xen
5 3 (2.26%) Terminal Server
5 3 (2.26%) Hyper-V
5 3 (2.26%) XenDesktop
5 3 (2.26%) vSphere
5 3 (2.26%) VMware ESXi
6 2 (1.50%) Microsoft App-V
6 2 (1.50%) Citrix Presentation Server
7 1 (0.75%) VMware ESX
7 1 (0.75%) NDS
7 1 (0.75%) MetaFrame
7 1 (0.75%) XenServer
Systems Management
1 17 (12.78%) SCCM
2 5 (3.76%) Backup Exec
2 5 (3.76%) NSN NetAct
3 3 (2.26%) SCOM
4 2 (1.50%) ARCserve
5 1 (0.75%) NetBackup
5 1 (0.75%) WSUS
5 1 (0.75%) SCVMM
5 1 (0.75%) Cacti
5 1 (0.75%) SolarWinds Orion
5 1 (0.75%) Cisco UCCX
5 1 (0.75%) Cisco CUCM
5 1 (0.75%) SAP Afaria
Vendors
1 48 (36.09%) Microsoft
2 35 (26.32%) VMware
3 24 (18.05%) Citrix
4 22 (16.54%) Cisco
5 13 (9.77%) Oracle
6 9 (6.77%) HP
6 9 (6.77%) Red Hat
7 7 (5.26%) Symantec
8 5 (3.76%) Remedy
8 5 (3.76%) Dell
8 5 (3.76%) Wyse
9 4 (3.01%) SAP
9 4 (3.01%) Apple
10 3 (2.26%) Sophos
10 3 (2.26%) Avaya
10 3 (2.26%) Hitachi
10 3 (2.26%) IBM
10 3 (2.26%) Adobe
10 3 (2.26%) Mapinfo
10 3 (2.26%) Google
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