The table below looks at the statistics for the 3rd Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Third Line Support
Rank 84 86 86
Rank change year-on-year
+2 0
Contract jobs requiring a 3rd Line Support 13 8 8
As % of all contract IT jobs located in Surrey 1.10% 0.57% 0.62%
As % of the Job Titles category 1.15% 0.61% 0.68%
Number of daily rates quoted 5 4 3
Average daily rate £310 £325 £325
Average daily rate % change year-on-year
-4.61% -
UK excluding London average daily rate £263 £275 £253
% change year-on-year
-4.54% +8.91%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £21.15
UK excluding London average hourly rate £21.75 £24.06 £23.50
% change year-on-year
-9.61% +2.39%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1133 1322 1184
As % of all contract IT jobs located in Surrey 95.61% 94.56% 92.28%
Number of daily rates quoted 753 715 633
Average daily rate £413 £375 £375
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £260 £250 £200
10% offered a daily rate of more than £525 £500 £520
UK excluding London average daily rate £378 £375 £350
% change year-on-year
+0.66% +7.14%
Number of hourly rates quoted 92 49 55
Average hourly rate £35.00 £19.25 £17.00
Average hourly rate % change year-on-year
+81.81% +13.23%
90% offered a hourly rate of more than £11.50 £13.00 £11.25
10% offered a hourly rate of more than £60.62 £49.75 £39.20
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

3rd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Surrey

3rd Line Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Surrey region.

3rd Line Support Daily Rate Trend in Surrey

3rd Line Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Surrey region.

3rd Line Support Hourly Rate Trend in Surrey

3rd Line Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Surrey region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +2 2 - - 1
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 13 February 2016, IT contractor jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 15 (83.33%) Windows
2 11 (61.11%) Windows Server
3 10 (55.56%) Citrix
4 9 (50.00%) Linux
4 9 (50.00%) VMware
5 8 (44.44%) Microsoft
6 7 (38.89%) Active Directory
7 6 (33.33%) LAN
7 6 (33.33%) WAN
7 6 (33.33%) ITIL
7 6 (33.33%) PowerShell
8 5 (27.78%) Windows Server 2008
8 5 (27.78%) VMware Infrastructure
8 5 (27.78%) VMware ESXi
8 5 (27.78%) VPN
8 5 (27.78%) CommVault
9 4 (22.22%) SCCM
9 4 (22.22%) Wi-Fi
9 4 (22.22%) SAN
9 4 (22.22%) VoIP
9 4 (22.22%) B2B
9 4 (22.22%) MS Exchange
9 4 (22.22%) RightFax
9 4 (22.22%) Windows Server 2012
9 4 (22.22%) WSUS
10 3 (16.67%) Problem Management
10 3 (16.67%) vSphere
10 3 (16.67%) Data Centre
10 3 (16.67%) MS Excel
10 3 (16.67%) SLA

3rd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (22.22%) MS Exchange
2 1 (5.56%) Exchange Server 2003
2 1 (5.56%) Exchange Server 2010
2 1 (5.56%) Exchange Server 2013
Applications
1 3 (16.67%) MS Excel
2 1 (5.56%) MS Office
Communications & Networking
1 6 (33.33%) LAN
1 6 (33.33%) WAN
2 5 (27.78%) VPN
3 4 (22.22%) SAN
3 4 (22.22%) VoIP
3 4 (22.22%) Wi-Fi
4 2 (11.11%) Unified Communications
5 1 (5.56%) 2G
5 1 (5.56%) 3G
5 1 (5.56%) 4G
5 1 (5.56%) Firewall
5 1 (5.56%) LTE
5 1 (5.56%) VoLTE
5 1 (5.56%) WebEx
Database & Business Intelligence
1 1 (5.56%) SQL Server
General
1 2 (11.11%) Finance
2 1 (5.56%) Back Office
2 1 (5.56%) Telecoms
Miscellaneous
1 3 (16.67%) Data Centre
2 2 (11.11%) Analytical Skills
3 1 (5.56%) AS400
3 1 (5.56%) Computer Science
3 1 (5.56%) User Experience
Operating Systems
1 15 (83.33%) Windows
2 11 (61.11%) Windows Server
3 9 (50.00%) Linux
4 5 (27.78%) Windows Server 2008
5 4 (22.22%) Windows Server 2012
6 3 (16.67%) AIX
6 3 (16.67%) Windows Server 2003
7 1 (5.56%) Red Hat Enterprise Linux
7 1 (5.56%) Solaris
7 1 (5.56%) Unix
Processes & Methodologies
1 6 (33.33%) ITIL
2 4 (22.22%) B2B
3 3 (16.67%) Problem Management
4 2 (11.11%) Disaster Recovery
4 2 (11.11%) Server Building
4 2 (11.11%) Time Management
5 1 (5.56%) Risk Assessment
5 1 (5.56%) Risk Management
Programming Languages
1 6 (33.33%) PowerShell
2 1 (5.56%) SQL
Qualifications
1 3 (16.67%) Microsoft Certification
2 2 (11.11%) Cisco Certification
2 2 (11.11%) DBS Check
3 1 (5.56%) CCNA
3 1 (5.56%) CCNP
3 1 (5.56%) HNC
3 1 (5.56%) HND
3 1 (5.56%) MCSE
3 1 (5.56%) SC Cleared
3 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 3 (16.67%) SLA
System Software
1 7 (38.89%) Active Directory
2 5 (27.78%) VMware ESXi
2 5 (27.78%) VMware Infrastructure
3 3 (16.67%) vSphere
4 2 (11.11%) Hyper-V
5 1 (5.56%) Veritas Volume Manager
5 1 (5.56%) XenApp
Systems Management
1 4 (22.22%) SCCM
1 4 (22.22%) WSUS
2 2 (11.11%) NetBackup
3 1 (5.56%) Tivoli Storage Manager
3 1 (5.56%) yum
Vendors
1 10 (55.56%) Citrix
2 9 (50.00%) VMware
3 8 (44.44%) Microsoft
4 5 (27.78%) CommVault
5 4 (22.22%) RightFax
6 3 (16.67%) Cisco
7 2 (11.11%) Altiris
7 2 (11.11%) EMC
7 2 (11.11%) HP
7 2 (11.11%) Remedy
8 1 (5.56%) Ericsson
8 1 (5.56%) NetApp
8 1 (5.56%) Veritas