The first table below looks at the demand for the 3rd Line Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 72 91 86
Rank change year-on-year
+19 -5
Contract jobs requiring a 3rd Line Support 8 4 17
As % of all contract IT jobs located in Surrey 0.694% 0.248% 0.925%
As % of the Job Titles category 0.739% 0.267% 0.986%
Number of daily rates quoted 2 2 2
Average daily rate £325 £288 £300
Average daily rate % change year-on-year
+13.04% -4.16%
UK excluding London average daily rate £281 £258 £238
% change year-on-year
+9.22% +8.42%
Number of hourly rates quoted 3 0 2
Average hourly rate £17.00 - £31.25
UK excluding London average hourly rate £22.00 £20.03 £21.50
% change year-on-year
+9.83% -6.83%
All Job Titles
Surrey
Contract IT job ads with a match in the
Job Titles category
1082 1497 1725
As % of all contract IT jobs located in Surrey 93.84% 92.92% 93.90%
Number of daily rates quoted 539 803 858
Average daily rate £375 £350 £390
Average daily rate % change year-on-year
+7.14% -10.25%
90% offered a daily rate of more than £210 £225 £250
10% offered a daily rate of more than £550 £538 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 85 130 78
Average hourly rate £17.00 £17.50 £23.00
Average hourly rate % change year-on-year
-2.85% -23.91%
90% offered a hourly rate of more than £12.50 £10.50 £11.00
10% offered a hourly rate of more than £50.00 £42.50 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 3rd Line Support across the Surrey region as a proportion of the total demand within the Job Titles category.

Surrey 3rd Line Support Jobs Demand Trend

3rd Line Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Surrey region.

Surrey 3rd Line Support Daily Rate Trend

3rd Line Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Surrey region.

Surrey 3rd Line Support Hourly Rate Trend

3rd Line Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Surrey region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Redhill - 4 £325 -
Reigate - 2 - -
Walton-on-Thames - 2 - -
Dorking - 2 - -
Horley - 2 - -
Addlestone - 1 - -
Weybridge - 1 - -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 21 (87.50%) Windows
2 16 (66.67%) Microsoft
3 15 (62.50%) Active Directory
4 13 (54.17%) VMware
5 12 (50.00%) MS Exchange
6 11 (45.83%) MS Office
6 11 (45.83%) DHCP
6 11 (45.83%) DNS
7 10 (41.67%) Windows Server 2008
8 9 (37.50%) TCP/IP
8 9 (37.50%) Windows XP
9 8 (33.33%) Windows Server 2003
9 8 (33.33%) Blackberry Enterprise Server
10 7 (29.17%) Firewall
11 6 (25.00%) Blackberry
11 6 (25.00%) Finance
11 6 (25.00%) Citrix
11 6 (25.00%) WAN
12 5 (20.83%) ITIL
12 5 (20.83%) Cisco
12 5 (20.83%) Backup Exec
12 5 (20.83%) McAfee
12 5 (20.83%) Exchange Server 2010
12 5 (20.83%) Exchange Server 2007
13 4 (16.67%) Exchange Server 2003
13 4 (16.67%) Windows 7
13 4 (16.67%) SQL
14 3 (12.50%) Linux
14 3 (12.50%) MS Excel
14 3 (12.50%) SharePoint

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (50.00%) MS Exchange
2 8 (33.33%) Blackberry Enterprise Server
3 5 (20.83%) Exchange Server 2010
3 5 (20.83%) Exchange Server 2007
4 4 (16.67%) Exchange Server 2003
5 3 (12.50%) SharePoint
Applications
1 11 (45.83%) MS Office
2 3 (12.50%) MS Excel
Communications & Networking
1 11 (45.83%) DHCP
1 11 (45.83%) DNS
2 9 (37.50%) TCP/IP
3 7 (29.17%) Firewall
4 6 (25.00%) WAN
5 3 (12.50%) VPN
6 2 (8.333%) IPsec
6 2 (8.333%) SAN
6 2 (8.333%) LAN
7 1 (4.167%) Wi-Fi
7 1 (4.167%) IP Telephony
7 1 (4.167%) NAS
Database & Business Intelligence
1 1 (4.167%) SQL Server
1 1 (4.167%) SQL Server 2000
1 1 (4.167%) SQL Server 2005
1 1 (4.167%) SQL Server 2008
General
1 6 (25.00%) Finance
2 1 (4.167%) Back Office
Miscellaneous
1 6 (25.00%) Blackberry
2 2 (8.333%) Clustering
Operating Systems
1 21 (87.50%) Windows
2 10 (41.67%) Windows Server 2008
3 9 (37.50%) Windows XP
4 8 (33.33%) Windows Server 2003
5 4 (16.67%) Windows 7
6 3 (12.50%) Linux
7 2 (8.333%) AIX
7 2 (8.333%) UNIX
8 1 (4.167%) Windows Vista
8 1 (4.167%) Windows 8
8 1 (4.167%) Windows Server 2012
Processes & Methodologies
1 5 (20.83%) ITIL
2 3 (12.50%) Service Delivery
3 2 (8.333%) Continuous Improvement
4 1 (4.167%) Disaster Recovery
4 1 (4.167%) Incident Management
Programming Languages
1 4 (16.67%) SQL
2 3 (12.50%) PowerShell
Qualifications
1 3 (12.50%) MCITP
2 2 (8.333%) Microsoft Certification
2 2 (8.333%) MCP
3 1 (4.167%) MCSE
3 1 (4.167%) MCSA
3 1 (4.167%) MCDST
Quality Assurance & Compliance
1 2 (8.333%) ISO/IEC 27001
2 1 (4.167%) SLA
System Software
1 15 (62.50%) Active Directory
2 3 (12.50%) Terminal Services
2 3 (12.50%) VMware Infrastructure
2 3 (12.50%) XenApp
3 2 (8.333%) Hyper-V
3 2 (8.333%) DFS Replication
3 2 (8.333%) vSphere
4 1 (4.167%) ISA Server
Systems Management
1 5 (20.83%) Backup Exec
2 2 (8.333%) SCCM
3 1 (4.167%) Norton AntiVirus
3 1 (4.167%) McAfee ePO
3 1 (4.167%) HP SIM
3 1 (4.167%) WSUS
Vendors
1 16 (66.67%) Microsoft
2 13 (54.17%) VMware
3 6 (25.00%) Citrix
4 5 (20.83%) Cisco
4 5 (20.83%) McAfee
5 3 (12.50%) Dell
6 2 (8.333%) HP
6 2 (8.333%) CheckPoint
6 2 (8.333%) Symantec
6 2 (8.333%) Oracle
7 1 (4.167%) Nortel
7 1 (4.167%) NETGEAR