The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Surrey region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 163 170 141
Rank change year-on-year
+7 -29
Permanent jobs requiring a 3rd Line Support 57 57 75
As % of all permanent IT jobs located in Surrey 1.081% 0.947% 1.399%
As % of the Job Titles category 1.135% 0.987% 1.480%
Number of salaries quoted 57 55 62
Average salary £31,000 £37,500 £40,000
Average salary % change year-on-year
-17.33% -6.25%
90% offered a salary of more than £27,500 £28,400 £29,550
10% offered a salary of more than £43,000 £50,000 £44,800
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Surrey
Permanent IT job ads with a match in the
Job Titles category
5024 5773 5069
As % of all permanent IT jobs located in Surrey 95.26% 95.96% 94.54%
Number of salaries quoted 4066 5050 4444
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £27,000 £28,000 £25,000
10% offered a salary of more than £60,000 £57,500 £65,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Surrey region as a proportion of the total demand within the Job Titles category.

Surrey 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Surrey region.

Surrey 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Surrey region over the 3 months to 24 May 2013.

Surrey 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Surrey region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Camberley +18 13 £31,000 -26.19%
Woking +10 10 £28,500 +1.78%
Godalming - 5 £31,000 -
Chertsey +9 3 £30,000 -14.28%
Guildford -1 3 £32,500 +18.18%
Staines +25 2 £56,000 +12.00%
Redhill +13 2 £40,250 -10.55%
Egham - 2 £32,500 -
Weybridge +7 1 £40,000 +55.33%
Reigate -5 1 £43,000 +1.17%
Dorking -9 1 £43,000 +56.36%
Horley - 1 £43,000 -
Leatherhead - 1 £35,000 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 64 (84.21%) Windows
2 49 (64.47%) Microsoft
3 47 (61.84%) VMware
4 44 (57.89%) Windows Server 2008
5 38 (50.00%) VMware Infrastructure
5 38 (50.00%) MS Exchange
6 30 (39.47%) Firewall
7 29 (38.16%) Active Directory
8 28 (36.84%) Cisco
9 26 (34.21%) Exchange Server 2010
10 24 (31.58%) Windows Server 2003
11 21 (27.63%) LAN
12 20 (26.32%) Microsoft Certification
13 19 (25.00%) vSphere
14 17 (22.37%) VPN
15 16 (21.05%) DNS
15 16 (21.05%) WAN
15 16 (21.05%) SAN
16 15 (19.74%) ITIL
16 15 (19.74%) Cisco ASA
17 14 (18.42%) Windows 7
17 14 (18.42%) SQL
17 14 (18.42%) Cisco Certification
18 13 (17.11%) CCNA
19 12 (15.79%) Internet
19 12 (15.79%) MCSE
19 12 (15.79%) Juniper
20 11 (14.47%) NetScreen
20 11 (14.47%) Fortinet
20 11 (14.47%) SSL

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (2.632%) COM
Application Platforms
1 38 (50.00%) MS Exchange
2 26 (34.21%) Exchange Server 2010
3 9 (11.84%) Exchange Server 2007
4 8 (10.53%) SharePoint
5 7 (9.211%) Blackberry Enterprise Server
5 7 (9.211%) Exchange Server 2003
6 3 (3.947%) Lync
7 2 (2.632%) Exchange Server 2013
7 2 (2.632%) IIS
7 2 (2.632%) Lotus Notes
8 1 (1.316%) Escenic
Applications
1 10 (13.16%) MS Excel
2 9 (11.84%) MS Office
3 8 (10.53%) MS Project
4 1 (1.316%) Office 365
Communications & Networking
1 30 (39.47%) Firewall
2 21 (27.63%) LAN
3 17 (22.37%) VPN
4 16 (21.05%) DNS
4 16 (21.05%) WAN
4 16 (21.05%) SAN
5 15 (19.74%) Cisco ASA
6 12 (15.79%) Internet
7 11 (14.47%) NetScreen
7 11 (14.47%) SSL
8 10 (13.16%) DHCP
8 10 (13.16%) Wi-Fi
9 9 (11.84%) ADSL
10 8 (10.53%) NAS
11 7 (9.211%) TCP/IP
12 6 (7.895%) iSCSI
12 6 (7.895%) TELNET
13 5 (6.579%) Wireless
13 5 (6.579%) VLAN
14 4 (5.263%) OSPF
Database & Business Intelligence
1 7 (9.211%) SQL Server
2 2 (2.632%) SQL Server 2008
2 2 (2.632%) MySQL
2 2 (2.632%) SQL Server 2005
General
1 2 (2.632%) Finance
1 2 (2.632%) Front Office
1 2 (2.632%) Back Office
2 1 (1.316%) Telecoms
Miscellaneous
1 6 (7.895%) Handset
2 2 (2.632%) PDA
3 1 (1.316%) Computer Science
3 1 (1.316%) Clustering
3 1 (1.316%) Blackberry
3 1 (1.316%) Enterprise Storage
Operating Systems
1 64 (84.21%) Windows
2 44 (57.89%) Windows Server 2008
3 24 (31.58%) Windows Server 2003
4 14 (18.42%) Windows 7
5 9 (11.84%) Windows 2000
5 9 (11.84%) Windows 2000 Server
6 8 (10.53%) Windows XP
7 5 (6.579%) Linux
8 4 (5.263%) Windows Vista
9 3 (3.947%) UNIX
9 3 (3.947%) Windows 8
10 2 (2.632%) Windows Server 2012
10 2 (2.632%) Red Hat Enterprise Linux
11 1 (1.316%) AIX
Processes & Methodologies
1 15 (19.74%) ITIL
2 7 (9.211%) Infrastructure Management
3 6 (7.895%) Project Management
4 2 (2.632%) CRM
4 2 (2.632%) Service Management
4 2 (2.632%) Service Delivery
4 2 (2.632%) Disaster Recovery
4 2 (2.632%) Migration
4 2 (2.632%) Incident Management
5 1 (1.316%) Load Balancing
5 1 (1.316%) Resource Management
5 1 (1.316%) Risk Management
5 1 (1.316%) Release Management
5 1 (1.316%) Continuous Integration
5 1 (1.316%) Mobile Device Management
5 1 (1.316%) Continuous Improvement
5 1 (1.316%) Change Control
Programming Languages
1 14 (18.42%) SQL
2 2 (2.632%) Tcl
3 1 (1.316%) PowerShell
Qualifications
1 20 (26.32%) Microsoft Certification
2 14 (18.42%) Cisco Certification
3 13 (17.11%) CCNA
4 12 (15.79%) MCSE
5 9 (11.84%) Degree
6 4 (5.263%) MCSA
6 4 (5.263%) MCP
6 4 (5.263%) MCTS
7 3 (3.947%) CCNP
8 2 (2.632%) CCIP
8 2 (2.632%) ITIL Certification
8 2 (2.632%) MCITP
9 1 (1.316%) VMware Certified Professional (VCP)
9 1 (1.316%) JNCIA
9 1 (1.316%) JNCIS
9 1 (1.316%) JNCIP
9 1 (1.316%) JNCIE
9 1 (1.316%) RHCE
9 1 (1.316%) CCIE
9 1 (1.316%) CCSP
Quality Assurance & Compliance
1 9 (11.84%) SLA
2 1 (1.316%) ISO/IEC 27001
2 1 (1.316%) PCI DSS
System Software
1 38 (50.00%) VMware Infrastructure
2 29 (38.16%) Active Directory
3 19 (25.00%) vSphere
4 11 (14.47%) VMware ESXi
5 9 (11.84%) Hyper-V
6 6 (7.895%) Forefront TMG
7 2 (2.632%) XenApp
8 1 (1.316%) VMware ESX
8 1 (1.316%) ISA Server
8 1 (1.316%) XenDesktop
8 1 (1.316%) Varnish
8 1 (1.316%) vCloud
Systems Management
1 7 (9.211%) SCCM
2 2 (2.632%) NetBackup
3 1 (1.316%) WSUS
3 1 (1.316%) Norton AntiVirus
3 1 (1.316%) Puppet
3 1 (1.316%) McAfee ePO
Vendors
1 49 (64.47%) Microsoft
2 47 (61.84%) VMware
3 28 (36.84%) Cisco
4 12 (15.79%) Juniper
5 11 (14.47%) Fortinet
6 10 (13.16%) Citrix
7 5 (6.579%) CommVault
8 2 (2.632%) Oracle
8 2 (2.632%) Symantec
8 2 (2.632%) Lotus
8 2 (2.632%) Red Hat
9 1 (1.316%) CheckPoint
9 1 (1.316%) NetApp
9 1 (1.316%) McAfee
9 1 (1.316%) Websense
9 1 (1.316%) HP
9 1 (1.316%) EMC
9 1 (1.316%) 3PAR
9 1 (1.316%) Twitter
Redhill, Surrey
3rd Line Infrastructure Support / Microsoft / VMWare / Redhill... Essential skills: *3rd Line Server Support with Microsoft Products *Wintel Server 2003-08R2 *Active Directory *Working in a corporate IT environment...
Circle Recruitment
Salary: £35000 - £50000 per annum + Bonus
Posted: 22 May 2013
Camberley, Surrey
Technical Services Engineer - 2/3rd Line Support Engineer - Technical Support - Windows 2003 - 2008 - Exchange 2007 -2010 - CISCO Firewalls - LAN - WAN - Network Technologies - Juniper - MS SQL Administration - VMWare vSphere /...
Reflex Computer Recruitment
Salary: £30000 - £32000 per annum + On call allowance + Overtime
Posted: 22 May 2013
Staines, Middlesex
Hardware and software asset management... Don't just take our word for it: http://www.surreycc.gov.uk/get-involved/love-where-you-live-video This position is...
Think IT Recruitment
Salary: £40000.00 - £45000.00 per annum + 10% Bonus
Posted: 20 May 2013