The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Surrey region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 170 162 176
Rank change year-on-year
-8 +14
Permanent jobs requiring a 3rd Line Support 51 48 45
As % of all permanent IT jobs located in Surrey 1.07% 1.03% 0.86%
As % of the Job Titles category 1.12% 1.08% 0.89%
Number of salaries quoted 48 45 40
Average salary £35,000 £32,500 £37,500
Average salary % change year-on-year
+7.69% -13.33%
90% offered a salary of more than £30,000 £29,100 £32,500
10% offered a salary of more than £42,500 £37,500 £47,650
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Surrey
Permanent IT job ads with a match in the
Job Titles category
4536 4456 5033
As % of all permanent IT jobs located in Surrey 95.23% 95.52% 96.18%
Number of salaries quoted 3674 3630 4329
Average salary £45,000 £42,500 £41,000
Average salary % change year-on-year
+5.88% +3.65%
90% offered a salary of more than £25,500 £25,000 £25,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Surrey

3rd Line Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Surrey region.

3rd Line Support Salary Trend in Surrey

3rd Line Support
Salary Histogram in Surrey

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Surrey region over the 3 months to 18 September 2014.

3rd Line Support Salary Histogram in Surrey

3rd Line Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Surrey region over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +10 10 £37,500 +34.07% 2
Redhill -15 7 £42,500 +13.33%
Woking +12 6 £32,500 -18.75%
Staines - 3 £41,500 - 1
Camberley -1 2 £28,000 -9.67%
Epsom - 2 £46,250 -
Farnham - 1 £30,000 -
Leatherhead - 1 £29,000 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Surrey

For the 6 months to 18 September 2014, IT jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 95 (72.52%) Windows
2 67 (51.15%) VMware
3 65 (49.62%) Active Directory
3 65 (49.62%) Windows Server 2008
4 58 (44.27%) Microsoft
5 48 (36.64%) Windows Server 2003
5 48 (36.64%) Firewall
6 44 (33.59%) Citrix
7 42 (32.06%) SQL
7 42 (32.06%) Hyper-V
8 39 (29.77%) MS Excel
9 38 (29.01%) Windows Server 2012
10 35 (26.72%) VMware Infrastructure
11 33 (25.19%) Cisco
12 31 (23.66%) MS Exchange
12 31 (23.66%) Microsoft Certification
12 31 (23.66%) SAN
12 31 (23.66%) ITIL
13 26 (19.85%) TCP/IP
14 24 (18.32%) XenApp
15 22 (16.79%) SQL Server
16 21 (16.03%) MCSE
17 20 (15.27%) IIS
17 20 (15.27%) DNS
18 19 (14.50%) VPN
19 18 (13.74%) SCCM
20 17 (12.98%) XenServer
20 17 (12.98%) XenDesktop
21 16 (12.21%) WSUS
21 16 (12.21%) Exchange Server 2010

3rd Line Support
Top Related IT Skills in Surrey by Category

For the 6 months to 18 September 2014, IT jobs across the Surrey region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (23.66%) MS Exchange
2 20 (15.27%) IIS
3 16 (12.21%) Exchange Server 2010
4 10 (7.63%) Oracle Workflow
4 10 (7.63%) Lync
5 7 (5.34%) Exchange Server 2013
6 6 (4.58%) Exchange Server 2003
7 4 (3.05%) ColdFusion
8 3 (2.29%) WebSphere
9 2 (1.53%) Exchange Server 2007
9 2 (1.53%) SharePoint
10 1 (0.76%) Exchange Server 2000
Applications
1 39 (29.77%) MS Excel
2 2 (1.53%) MS Office
3 1 (0.76%) MS PowerPoint
Cloud Services
1 5 (3.82%) Office 365
2 2 (1.53%) SaaS
3 1 (0.76%) PaaS
3 1 (0.76%) IaaS
Communications & Networking
1 48 (36.64%) Firewall
2 31 (23.66%) SAN
3 26 (19.85%) TCP/IP
4 20 (15.27%) DNS
5 19 (14.50%) VPN
6 15 (11.45%) SSL
7 14 (10.69%) DHCP
8 12 (9.16%) WAN
8 12 (9.16%) LAN
9 8 (6.11%) Cisco ASA
9 8 (6.11%) NetScreen
10 6 (4.58%) IP Telephony
10 6 (4.58%) Broadband
11 5 (3.82%) Wireless
11 5 (3.82%) IPsec
11 5 (3.82%) NAS
12 3 (2.29%) VoIP
12 3 (2.29%) VLAN
12 3 (2.29%) Asterisk PBX
13 2 (1.53%) Cisco Nexus
Database & Business Intelligence
1 22 (16.79%) SQL Server
2 3 (2.29%) MySQL
2 3 (2.29%) SQL Server 2000
2 3 (2.29%) SQL Server 2008
2 3 (2.29%) SQL Server 2005
3 2 (1.53%) Relational Database
General
1 5 (3.82%) Law
1 5 (3.82%) Retail
2 3 (2.29%) Finance
3 1 (0.76%) Telecoms
3 1 (0.76%) Marketing
Libraries, Frameworks & Software Standards
1 12 (9.16%) ASP.NET
1 12 (9.16%) .NET
2 4 (3.05%) jQuery
2 4 (3.05%) HTML
2 4 (3.05%) CSS
3 3 (2.29%) XHTML
4 2 (1.53%) J2EE
Miscellaneous
1 4 (3.05%) Clustering
1 4 (3.05%) Client/Server
2 3 (2.29%) iSeries
2 3 (2.29%) Analytical Skills
3 2 (1.53%) Wiki
3 2 (1.53%) Blackberry
4 1 (0.76%) Replication
4 1 (0.76%) PDA
4 1 (0.76%) EqualLogic
Operating Systems
1 95 (72.52%) Windows
2 65 (49.62%) Windows Server 2008
3 48 (36.64%) Windows Server 2003
4 38 (29.01%) Windows Server 2012
5 13 (9.92%) Linux
6 10 (7.63%) Windows 7
7 8 (6.11%) Windows 8
7 8 (6.11%) Windows XP
8 7 (5.34%) Solaris
9 6 (4.58%) Windows Vista
10 3 (2.29%) UNIX
10 3 (2.29%) Windows 2000
11 2 (1.53%) CentOS
11 2 (1.53%) Red Hat Enterprise Linux
12 1 (0.76%) Mac OS X
12 1 (0.76%) Windows 2000 Server
Processes & Methodologies
1 31 (23.66%) ITIL
2 14 (10.69%) Project Management
3 12 (9.16%) Incident Management
4 10 (7.63%) Workflow
4 10 (7.63%) Workflow Management
5 7 (5.34%) PRINCE2
5 7 (5.34%) E-Commerce
5 7 (5.34%) Service Delivery
6 6 (4.58%) Load Balancing
6 6 (4.58%) Disaster Recovery
7 5 (3.82%) Service Management
8 4 (3.05%) Software Testing
8 4 (3.05%) Change Management
9 3 (2.29%) SEO
9 3 (2.29%) ITSM
9 3 (2.29%) Stakeholder Management
9 3 (2.29%) Technical Architecture
9 3 (2.29%) Content Management
9 3 (2.29%) Network Management
9 3 (2.29%) Capacity Planning
Programming Languages
1 42 (32.06%) SQL
2 8 (6.11%) Java
3 5 (3.82%) VBScript
3 5 (3.82%) PHP
3 5 (3.82%) PowerShell
4 4 (3.05%) Ruby
4 4 (3.05%) JavaScript
5 2 (1.53%) Python
6 1 (0.76%) C#
6 1 (0.76%) C++
Qualifications
1 31 (23.66%) Microsoft Certification
2 21 (16.03%) MCSE
3 15 (11.45%) CCA
3 15 (11.45%) Citrix Certification
4 13 (9.92%) MCTS
4 13 (9.92%) Cisco Certification
5 10 (7.63%) CCNA
6 7 (5.34%) Degree
7 6 (4.58%) MCSA
8 5 (3.82%) MCP
8 5 (3.82%) MCITP
9 3 (2.29%) CCNP
10 2 (1.53%) Security Cleared
10 2 (1.53%) HND
10 2 (1.53%) ITIL Certification
11 1 (0.76%) A+ Certification
11 1 (0.76%) Network+ Certification
11 1 (0.76%) DV Cleared
Quality Assurance & Compliance
1 15 (11.45%) SLA
2 1 (0.76%) QA
System Software
1 65 (49.62%) Active Directory
2 42 (32.06%) Hyper-V
3 35 (26.72%) VMware Infrastructure
4 24 (18.32%) XenApp
5 17 (12.98%) XenServer
5 17 (12.98%) XenDesktop
6 10 (7.63%) vSphere
7 8 (6.11%) UAG
8 5 (3.82%) VMware ESX
9 3 (2.29%) vCloud
10 2 (1.53%) Xen
10 2 (1.53%) VMware Workstation
10 2 (1.53%) Terminal Services
11 1 (0.76%) Terminal Server
Systems Management
1 18 (13.74%) SCCM
2 16 (12.21%) WSUS
3 7 (5.34%) Backup Exec
4 6 (4.58%) SCOM
5 1 (0.76%) Nagios
5 1 (0.76%) NetBackup
5 1 (0.76%) SCVMM
Vendors
1 67 (51.15%) VMware
2 58 (44.27%) Microsoft
3 44 (33.59%) Citrix
4 33 (25.19%) Cisco
5 15 (11.45%) HP
5 15 (11.45%) Dell
6 14 (10.69%) CommVault
6 14 (10.69%) Nimsoft
7 13 (9.92%) Juniper
8 11 (8.40%) Oracle
9 8 (6.11%) SolarWinds
10 7 (5.34%) Symantec
11 4 (3.05%) Apple
12 3 (2.29%) NetApp
12 3 (2.29%) IBM
12 3 (2.29%) Websense
12 3 (2.29%) LANDesk
12 3 (2.29%) Altiris
12 3 (2.29%) 3PAR
13 2 (1.53%) Veeam
Reigate
Capita - ITIN
Salary: £28000 - £33000 per annum + Benefits
Posted: Yesterday
Sutton, Surrey
Reed Business Information Ltd
Salary: From £25,000 to £28,000 per annum + 29 days holiday + share op's + pen
Posted: 3 days ago
Staines, Middlesex
Zorba Consulting Limited
Salary: From £38,000 to £45,000 per annum + bonus + benefits
Posted: 3 days ago
Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum + Bens
Posted: 6 days ago
Surrey
NFP Group Ltd
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 16 days ago
Guildford
NFP Group Ltd
Salary: £35000 - £45000 per annum + Bonus + Benefits
Posted: 22 days ago