Surrey CRM Contracts

This section looks at the demand for Customer Relationship Management (CRM) skills within the Surrey region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited CRM over the 3 months to 25 July 2008 with a comparison to the same period last year.

Customer Relationship Management (CRM)
Location Abingdon Andover Basingstoke Bath Bedford Bedfordshire Belfast Berkshire Birmingham Blackpool Borehamwood Bournemouth Bracknell Bradford Brentford Brighton Bristol Bromley Buckinghamshire Burton-upon-Trent Camberley Cambridge Cambridgeshire Canary Wharf Cardiff Chelmsford Cheltenham Cheshire Chester Chesterfield City of London Clapham County Antrim Coventry Crawley Croydon Darlington Derby Derbyshire Devon Docklands, London Dorset Durham East Anglia East Midlands East of England East Sussex Eastleigh Edinburgh England Epsom Essex Gerrards Cross Glasgow Gloucester Gloucestershire Greenwich Halifax Hammersmith Hampshire Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Home Counties Inverness Kent Kingston Upon Thames Lancashire Leeds Leicester Leicestershire Liverpool Livingston London Loughborough M4 Corridor Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Newbury Newcastle Newport North East North West North Yorkshire Northampton Northamptonshire Northern Ireland Nottingham Nottinghamshire Oxford Oxfordshire Paddington Peterborough Plymouth Potters Bar Preston Reading Salford Scotland Slough Somerset South Coast South East South Wales South West South Yorkshire Southampton Southport Staffordshire Staines Surbiton Surrey Swansea Swindon Tadworth Taunton Thame Thames Valley Tunbridge Wells Tyne and Wear UK Uxbridge Wales Warrington Watford West Lothian West Malling West Midlands West Sussex West Wales West Yorkshire Wiltshire Wimbledon Winchester Windsor Woking Wokingham Wolverhampton Yeovil York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	66	95
Rank change on same period last year	+29
Matching contract IT job ads	47	16
As % of all UK contract IT job ads sampled	0.063 %	0.016 %
As % of the category below	3.862 %	1.342 %
Daily rates quoted	8	2
Average minimum daily rate	£331	£300
Average daily rate	£338	£325
% change on same period last year	+3.84 %
Average maximum daily rate	£344	£350
UK excluding London average daily rate	£386	£385
% change on same period last year	+0.22 %
Hourly rates quoted	1	1
Average minimum hourly rate	£10.00	£10.00
Average hourly rate	£11.00	£11.25
% change on same period last year	-2.22 %
Average maximum hourly rate	£12.00	£12.50
UK excluding London average hourly rate	£25.20	£23.49
% change on same period last year	+7.28 %
Processes & Methodologies Surrey
Matching contract IT job ads	1217	1192
As % of all UK contract IT job ads sampled	1.622 %	1.206 %
Daily rates quoted	403	348
Average minimum daily rate	£340	£353
Average daily rate	£359	£374
% change on same period last year	-4.07 %
Average maximum daily rate	£378	£395
UK excluding London average daily rate	£380	£376
% change on same period last year	+1.21 %
Hourly rates quoted	89	93
Average minimum hourly rate	£27.34	£29.74
Average hourly rate	£28.76	£30.96
% change on same period last year	-7.12 %
Average maximum hourly rate	£30.18	£32.18
UK excluding London average hourly rate	£29.33	£30.16
% change on same period last year	-2.72 %
CRM South East

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing CRM across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

CRM
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Surrey region.

CRM
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Surrey region over the 3 months to 25 July 2008.

CRM
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Surrey region.

CRM
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Surrey region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Staines	0	13	£325	-
Epsom	-	9	-	-
Camberley	+4	1	-	-
Tadworth	-	1	-	-
Woking	-	1	£200	-

CRM South East

CRM
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Surrey region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 21 (20.19 %) SAP 2 17 (16.35 %) PRINCE2 2 17 (16.35 %) SQL 3 15 (14.42 %) Marketing 4 14 (13.46 %) .NET 5 13 (12.50 %) Windows 5 13 (12.50 %) Microsoft CRM 5 13 (12.50 %) Web Development 6 12 (11.54 %) Microsoft 6 12 (11.54 %) JavaScript 7 11 (10.58 %) CSS 7 11 (10.58 %) PRINCE2 Certification 7 11 (10.58 %) Billing 8 10 (9.615 %) Insurance 8 10 (9.615 %) Degree

8 10 (9.615 %) MS Excel 8 10 (9.615 %) Datawarehouse 8 10 (9.615 %) XML 8 10 (9.615 %) Project Management 9 9 (8.654 %) PHP 9 9 (8.654 %) OO 9 9 (8.654 %) XHTML 9 9 (8.654 %) JSON 9 9 (8.654 %) Zend 9 9 (8.654 %) Zend Framework 9 9 (8.654 %) PHP5 9 9 (8.654 %) AJAX 9 9 (8.654 %) SAP CRM 10 7 (6.731 %) BODI 10 7 (6.731 %) SQL Server Integration Services

CRM
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Surrey region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Development 1 14 (13.46 %) .NET 2 11 (10.58 %) CSS 3 10 (9.615 %) XML 4 9 (8.654 %) XHTML 4 9 (8.654 %) JSON 4 9 (8.654 %) Zend Framework 4 9 (8.654 %) AJAX 5 6 (5.769 %) HTML 6 4 (3.846 %) script.aculo.us 6 4 (3.846 %) MooTools 6 4 (3.846 %) J2EE 7 3 (2.885 %) WAP 8 1 (0.962 %) Middleware 8 1 (0.962 %) XML Messaging 8 1 (0.962 %) SAP BSP 8 1 (0.962 %) ASP.NET 8 1 (0.962 %) Struts 8 1 (0.962 %) WebServices 8 1 (0.962 %) .NET Framework	Application Platforms 1 7 (6.731 %) CMS 2 6 (5.769 %) MS Exchange 3 4 (3.846 %) JBoss 4 3 (2.885 %) Exchange Server 2000 4 3 (2.885 %) Exchange Server 2003 5 2 (1.923 %) Blackberry Enterprise Server 6 1 (0.962 %) IIS 6 1 (0.962 %) SharePoint 6 1 (0.962 %) SAS 6 1 (0.962 %) WebLogic Portal
Applications 1 10 (9.615 %) MS Excel 2 5 (4.808 %) MS Office 3 4 (3.846 %) Photoshop 3 4 (3.846 %) MS Project 4 1 (0.962 %) SPSS 4 1 (0.962 %) Adobe Illustrator	Business Applications 1 13 (12.50 %) Microsoft CRM 2 9 (8.654 %) SAP CRM 3 6 (5.769 %) SAP SD 4 3 (2.885 %) Line 50 5 2 (1.923 %) Pivotal CRM 6 1 (0.962 %) SAP Oil and Gas 6 1 (0.962 %) Dynamics CRM 6 1 (0.962 %) Oracle CRM 6 1 (0.962 %) Oracle Applications
Communications & Networking 1 7 (6.731 %) Internet 2 3 (2.885 %) Firewall 2 3 (2.885 %) VLAN 2 3 (2.885 %) VPN 3 1 (0.962 %) Intranet	Database & Business Intelligence 1 10 (9.615 %) Datawarehouse 2 7 (6.731 %) DTS 2 7 (6.731 %) BODI 2 7 (6.731 %) SQL Server Integration Services 3 5 (4.808 %) BusinessObjects 4 4 (3.846 %) SQL Server 5 2 (1.923 %) Crystal Reports 5 2 (1.923 %) GIS 6 1 (0.962 %) Data Cleansing 6 1 (0.962 %) Reference Data
Development Applications 1 2 (1.923 %) Visual Studio 2 1 (0.962 %) Flash 2 1 (0.962 %) Dreamweaver 2 1 (0.962 %) CruiseControl	General 1 15 (14.42 %) Marketing 2 11 (10.58 %) Billing 3 10 (9.615 %) Insurance 4 6 (5.769 %) Finance 5 4 (3.846 %) Government 5 4 (3.846 %) FMCG 5 4 (3.846 %) Retail 6 3 (2.885 %) Education 6 3 (2.885 %) Electronics 7 2 (1.923 %) Telecoms 7 2 (1.923 %) Construction 8 1 (0.962 %) Pharmaceutical 8 1 (0.962 %) Telemarketing 8 1 (0.962 %) Automotive 8 1 (0.962 %) Health 8 1 (0.962 %) Legal 8 1 (0.962 %) Publishing
Job Titles 1 20 (19.23 %) Developer 2 16 (15.38 %) Consultant 3 14 (13.46 %) Project Manager 4 12 (11.54 %) Analyst 5 9 (8.654 %) Architect 5 9 (8.654 %) SAP Consultant 6 7 (6.731 %) Web Developer 7 6 (5.769 %) CRM Consultant 7 6 (5.769 %) Marketing Executive 8 5 (4.808 %) Business Analyst 8 5 (4.808 %) Test Manager 9 4 (3.846 %) Desktop Support 9 4 (3.846 %) Web Project Manager 9 4 (3.846 %) Web Manager 9 4 (3.846 %) Support Specialist 9 4 (3.846 %) SAP SD Consultant 9 4 (3.846 %) SAP CRM Consultant 10 3 (2.885 %) .NET Developer 10 3 (2.885 %) Web Development Manager 10 3 (2.885 %) Development Project Manager	Miscellaneous 1 5 (4.808 %) Management Information System 2 1 (0.962 %) Computer Science 2 1 (0.962 %) Dutch Language
Operating Systems 1 13 (12.50 %) Windows 2 4 (3.846 %) Windows 2000 3 3 (2.885 %) Windows Server 2003 4 1 (0.962 %) UNIX 4 1 (0.962 %) Windows XP	Processes & Methodologies 1 17 (16.35 %) PRINCE2 2 13 (12.50 %) Web Development 3 10 (9.615 %) Project Management 4 9 (8.654 %) OO 5 6 (5.769 %) Software Testing 5 6 (5.769 %) Internet Marketing 6 5 (4.808 %) Business Analysis 6 5 (4.808 %) UML 7 4 (3.846 %) ERP 7 4 (3.846 %) Digital Marketing 8 3 (2.885 %) Direct Marketing 8 3 (2.885 %) SC Cleared 8 3 (2.885 %) Pay per click 8 3 (2.885 %) Regression Testing 8 3 (2.885 %) Data Security 8 3 (2.885 %) SEO 8 3 (2.885 %) Security Cleared 9 2 (1.923 %) Data Modelling 9 2 (1.923 %) Business Intelligence 10 1 (0.962 %) B2B
Programming Languages 1 17 (16.35 %) SQL 2 12 (11.54 %) JavaScript 3 9 (8.654 %) PHP 3 9 (8.654 %) PHP5 4 7 (6.731 %) Java 5 5 (4.808 %) ABAP 6 3 (2.885 %) VB.NET 7 1 (0.962 %) Transact-SQL 7 1 (0.962 %) VB 7 1 (0.962 %) C#	Qualifications 1 11 (10.58 %) PRINCE2 Certification 2 10 (9.615 %) Degree 3 6 (5.769 %) ISEB Practitioner 3 6 (5.769 %) ISTQB 3 6 (5.769 %) ISEB 3 6 (5.769 %) Microsoft Certification 4 5 (4.808 %) MCP 5 4 (3.846 %) MCSE 5 4 (3.846 %) PRINCE2 Practitioner
Quality Assurance & Compliance 1 5 (4.808 %) QA	System Software 1 6 (5.769 %) Active Directory 2 1 (0.962 %) AquaLogic
Systems Management 1 3 (2.885 %) MOM 1 3 (2.885 %) Systems Management Server (SMS) 1 3 (2.885 %) MAILsweeper	Vendors 1 21 (20.19 %) SAP 2 12 (11.54 %) Microsoft 3 9 (8.654 %) Zend 4 7 (6.731 %) Oracle 5 5 (4.808 %) Business Objects 6 4 (3.846 %) HP 6 4 (3.846 %) Sage 7 3 (2.885 %) 3Com 7 3 (2.885 %) Adobe 7 3 (2.885 %) Cognos 8 2 (1.923 %) Citrix 8 2 (1.923 %) salesforce.com 8 2 (1.923 %) Remedy 9 1 (0.962 %) BEA 9 1 (0.962 %) Siebel 9 1 (0.962 %) Vignette