The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Desktop Support
Rank 73 77 67
Rank change year-on-year
+4 -10
Contract jobs requiring a Desktop Support 17 9 20
As % of all contract IT jobs located in Surrey 1.22% 0.70% 1.50%
As % of the Job Titles category 1.31% 0.77% 1.69%
Number of daily rates quoted 6 3 4
Average daily rate
Keep up to 90%
of your Daily Rate
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£150 £195 £153
Average daily rate % change year-on-year
-23.07% +27.86%
90% offered a daily rate of more than £140 £171 £130
10% offered a daily rate of more than £218 £195 £167
UK excluding London average daily rate £145 £140 £150
% change year-on-year
+3.57% -6.66%
Number of hourly rates quoted 10 5 14
Average hourly rate £14.86 £16.16 £17.50
Average hourly rate % change year-on-year
-8.02% -7.65%
90% offered a hourly rate of more than £10.30 £14.79 £14.00
10% offered a hourly rate of more than £17.60 £21.68 £22.85
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1294 1169 1183
As % of all contract IT jobs located in Surrey 92.69% 90.76% 88.95%
Number of daily rates quoted 709 643 599
Average daily rate £370 £363 £375
Average daily rate % change year-on-year
+2.06% -3.33%
90% offered a daily rate of more than £240 £223 £225
10% offered a daily rate of more than £500 £520 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 46 59 116
Average hourly rate £18.50 £16.16 £22.50
Average hourly rate % change year-on-year
+14.48% -28.17%
90% offered a hourly rate of more than £13.00 £11.25 £13.00
10% offered a hourly rate of more than £55.00 £37.50 £48.92
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Desktop Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Surrey

Desktop Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Surrey region.

Desktop Support Daily Rate Trend in Surrey

Desktop Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Surrey region.

Desktop Support Hourly Rate Trend in Surrey

Desktop Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Surrey region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cobham - 1 - - 1
Leatherhead - 1 - -
Reigate - - - -
Woking - - - -
Egham - - - -
Epsom - - - -
Guildford - - - -
Horley - - - -
Desktop Support
South East

Desktop Support
Top 30 Related IT Skills in Surrey

For the 6 months to 27 January 2015, IT contractor jobs across the Surrey region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 27 (62.79%) Windows
2 24 (55.81%) Active Directory
3 22 (51.16%) Microsoft
3 22 (51.16%) MS Office
4 13 (30.23%) Windows 7
5 12 (27.91%) MS Excel
5 12 (27.91%) Windows XP
6 8 (18.60%) MS Exchange
6 8 (18.60%) ITIL
6 8 (18.60%) HP
6 8 (18.60%) Windows Server 2008
6 8 (18.60%) VMware
7 7 (16.28%) Windows 8
7 7 (16.28%) Windows Server 2012
8 6 (13.95%) Incident Management
8 6 (13.95%) TCP/IP
8 6 (13.95%) Windows Server 2003
9 5 (11.63%) Apple
9 5 (11.63%) LAN
9 5 (11.63%) WAN
9 5 (11.63%) SLA
9 5 (11.63%) Service Delivery
10 4 (9.30%) Exchange Server 2010
10 4 (9.30%) Degree
10 4 (9.30%) Blackberry
10 4 (9.30%) Internet
11 3 (6.98%) Service Management
11 3 (6.98%) CCNA
11 3 (6.98%) VPN
11 3 (6.98%) Cisco Certification

Desktop Support
Top Related IT Skills in Surrey by Category

For the 6 months to 27 January 2015, IT contractor jobs across the Surrey region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (18.60%) MS Exchange
2 4 (9.30%) Exchange Server 2010
3 3 (6.98%) Exchange Server 2007
4 2 (4.65%) Exchange Server 2013
4 2 (4.65%) SharePoint
4 2 (4.65%) IBM Notes
5 1 (2.33%) Blackberry Enterprise Server
5 1 (2.33%) Lync
Applications
1 22 (51.16%) MS Office
2 12 (27.91%) MS Excel
3 1 (2.33%) MS Visio
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 6 (13.95%) TCP/IP
2 5 (11.63%) LAN
2 5 (11.63%) WAN
3 4 (9.30%) Internet
4 3 (6.98%) VPN
4 3 (6.98%) GSM
5 2 (4.65%) Firewall
6 1 (2.33%) DSL
6 1 (2.33%) 3G
6 1 (2.33%) DNS
6 1 (2.33%) Ethernet
6 1 (2.33%) IP Telephony
General
1 1 (2.33%) Banking
1 1 (2.33%) Finance
1 1 (2.33%) Manufacturing
1 1 (2.33%) Advertising
Libraries, Frameworks & Software Standards
1 1 (2.33%) X-Windows
Miscellaneous
1 4 (9.30%) Blackberry
2 2 (4.65%) Analytical Skills
2 2 (4.65%) Management Information System
3 1 (2.33%) Client/Server
3 1 (2.33%) SecurID
3 1 (2.33%) Smartphone
3 1 (2.33%) Mathematics
3 1 (2.33%) iPad
3 1 (2.33%) Video Conferencing
Operating Systems
1 27 (62.79%) Windows
2 13 (30.23%) Windows 7
3 12 (27.91%) Windows XP
4 8 (18.60%) Windows Server 2008
5 7 (16.28%) Windows 8
5 7 (16.28%) Windows Server 2012
6 6 (13.95%) Windows Server 2003
7 2 (4.65%) Windows 2000 Server
7 2 (4.65%) Linux
8 1 (2.33%) Mac OS X
8 1 (2.33%) Windows NT
8 1 (2.33%) Windows Vista
Processes & Methodologies
1 8 (18.60%) ITIL
2 6 (13.95%) Incident Management
3 5 (11.63%) Service Delivery
4 3 (6.98%) Service Management
4 3 (6.98%) Disaster Recovery
5 2 (4.65%) Line Management
5 2 (4.65%) Change Management
5 2 (4.65%) Asset Management
5 2 (4.65%) PRINCE2
5 2 (4.65%) Project Management
5 2 (4.65%) Process Management
5 2 (4.65%) Configuration Management
6 1 (2.33%) CRM
6 1 (2.33%) Migration
6 1 (2.33%) Stakeholder Management
6 1 (2.33%) ITSM
6 1 (2.33%) Software Licensing
6 1 (2.33%) IT Asset Management
6 1 (2.33%) Software Deployment
Qualifications
1 4 (9.30%) Degree
2 3 (6.98%) CCNA
2 3 (6.98%) Cisco Certification
3 2 (4.65%) Security Cleared
3 2 (4.65%) MCP
3 2 (4.65%) Microsoft Certification
4 1 (2.33%) ITIL Certification
4 1 (2.33%) MCSE
4 1 (2.33%) MCTS
4 1 (2.33%) SC Cleared
Quality Assurance & Compliance
1 5 (11.63%) SLA
System Software
1 24 (55.81%) Active Directory
2 3 (6.98%) VMware Infrastructure
3 1 (2.33%) VMware ESX
Systems Management
1 2 (4.65%) SCCM
2 1 (2.33%) Unicenter
2 1 (2.33%) ARCserve
2 1 (2.33%) WSUS
2 1 (2.33%) Casper Suite
Vendors
1 22 (51.16%) Microsoft
2 8 (18.60%) HP
2 8 (18.60%) VMware
3 5 (11.63%) Apple
4 3 (6.98%) LANDesk
5 2 (4.65%) Dell
5 2 (4.65%) Citrix
5 2 (4.65%) Cisco
5 2 (4.65%) CA
5 2 (4.65%) Lotus
5 2 (4.65%) Remedy
6 1 (2.33%) Sophos
6 1 (2.33%) Sage
6 1 (2.33%) Symantec
6 1 (2.33%) Toshiba
6 1 (2.33%) Websense
6 1 (2.33%) Adobe
6 1 (2.33%) Royalblue
6 1 (2.33%) Avaya
6 1 (2.33%) Mitel