The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 83 79 84
Rank change year-on-year
-4 +5
Contract jobs requiring a Desktop Support 15 15 9
As % of all contract IT jobs located in Surrey 1.24% 1.07% 0.71%
As % of the Job Titles category 1.29% 1.14% 0.77%
Number of daily rates quoted 5 6 3
Average daily rate £160 £150 £195
Average daily rate % change year-on-year
+6.66% -23.07%
UK excluding London average daily rate £150 £140 £145
% change year-on-year
+7.14% -3.44%
Number of hourly rates quoted 7 9 5
Average hourly rate £12.50 £15.73 £18.50
Average hourly rate % change year-on-year
-20.50% -15.00%
90% offered a hourly rate of more than £9.00 £10.30 £16.16
10% offered a hourly rate of more than £17.60 £17.70 £22.68
UK excluding London average hourly rate £15.00 £15.00 £15.00
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1160 1313 1162
As % of all contract IT jobs located in Surrey 95.79% 94.05% 92.08%
Number of daily rates quoted 766 720 629
Average daily rate £413 £375 £375
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £270 £235 £195
10% offered a daily rate of more than £525 £500 £522
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 89 43 57
Average hourly rate £35.00 £17.50 £17.50
Average hourly rate % change year-on-year
+100.00% -
90% offered a hourly rate of more than £11.50 £13.00 £11.25
10% offered a hourly rate of more than £60.62 £47.50 £39.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Surrey

Desktop Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Surrey region.

Desktop Support Daily Rate Trend in Surrey

Desktop Support
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the Surrey region over the 3 months to 5 February 2016.

Desktop Support Daily Rate Histogram in Surrey

Desktop Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Surrey region.

Desktop Support Hourly Rate Trend in Surrey

Desktop Support
Hourly Rate Histogram in Surrey

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the Surrey region over the 3 months to 5 February 2016.

Desktop Support Hourly Rate Histogram in Surrey

Desktop Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Surrey region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Egham - 3 £160 -
Leatherhead -14 1 - -
Redhill -20 1 - -
Reigate - 1 £275 -
Staines - 1 - -
Woking - 1 - -
Desktop Support
South East

Desktop Support
Top 30 Related IT Skills in Surrey

For the 6 months to 5 February 2016, IT contractor jobs across the Surrey region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 17 (65.38%) Windows
2 13 (50.00%) Microsoft
3 12 (46.15%) Windows 7
4 10 (38.46%) Active Directory
5 7 (26.92%) Citrix
5 7 (26.92%) SLA
5 7 (26.92%) LAN
6 6 (23.08%) MS Office
6 6 (23.08%) MS Excel
6 6 (23.08%) Analytical Skills
6 6 (23.08%) Windows Server
7 5 (19.23%) Office 365
7 5 (19.23%) VoIP
8 4 (15.38%) Finance
8 4 (15.38%) WAN
8 4 (15.38%) ITIL
8 4 (15.38%) TCP/IP
8 4 (15.38%) Windows Server 2008
8 4 (15.38%) SCCM
9 3 (11.54%) Driving Licence
9 3 (11.54%) Windows 8
9 3 (11.54%) Exchange Server 2010
9 3 (11.54%) MS Exchange
9 3 (11.54%) DNS
9 3 (11.54%) Cisco
9 3 (11.54%) HP
9 3 (11.54%) Microsoft Certification
9 3 (11.54%) COM
9 3 (11.54%) DHCP
9 3 (11.54%) MCSE

Desktop Support
Top Related IT Skills in Surrey by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Surrey region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (11.54%) Exchange Server 2010
1 3 (11.54%) MS Exchange
2 1 (3.85%) Blackberry Enterprise Server
2 1 (3.85%) SharePoint
2 1 (3.85%) SharePoint 2010
Applications
1 6 (23.08%) MS Excel
1 6 (23.08%) MS Office
2 2 (7.69%) MS Visio
3 1 (3.85%) QuarkXPress
Cloud Services
1 5 (19.23%) Office 365
2 1 (3.85%) Adobe Creative Cloud
Communications & Networking
1 7 (26.92%) LAN
2 5 (19.23%) VoIP
3 4 (15.38%) TCP/IP
3 4 (15.38%) WAN
4 3 (11.54%) DHCP
4 3 (11.54%) DNS
4 3 (11.54%) Internet
5 1 (3.85%) Firewall
5 1 (3.85%) Intranet
5 1 (3.85%) VPN
5 1 (3.85%) Wireless
Database & Business Intelligence
1 1 (3.85%) FileMaker
General
1 4 (15.38%) Finance
2 1 (3.85%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (11.54%) COM
Miscellaneous
1 6 (23.08%) Analytical Skills
2 3 (11.54%) Driving Licence
3 2 (7.69%) Blackberry
3 2 (7.69%) Handset
3 2 (7.69%) iPhone
3 2 (7.69%) NHS
4 1 (3.85%) Data Centre
4 1 (3.85%) EPoS
4 1 (3.85%) Fat Client
4 1 (3.85%) iPad
4 1 (3.85%) Thin Client
4 1 (3.85%) Video Conferencing
Operating Systems
1 17 (65.38%) Windows
2 12 (46.15%) Windows 7
3 6 (23.08%) Windows Server
4 4 (15.38%) Windows Server 2008
5 3 (11.54%) Windows 8
5 3 (11.54%) Windows XP
6 2 (7.69%) Android
6 2 (7.69%) Apple iOS
6 2 (7.69%) Mac OS X
6 2 (7.69%) Windows 10
6 2 (7.69%) Windows Server 2003
7 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 4 (15.38%) ITIL
2 2 (7.69%) Patch Management
3 1 (3.85%) CRM
3 1 (3.85%) Disaster Recovery
3 1 (3.85%) Performance Monitoring
3 1 (3.85%) Service Delivery
3 1 (3.85%) Service Management
3 1 (3.85%) Software Delivery
Qualifications
1 3 (11.54%) MCSE
1 3 (11.54%) Microsoft Certification
2 2 (7.69%) A+ Certification
2 2 (7.69%) CCNA
2 2 (7.69%) Cisco Certification
2 2 (7.69%) ITIL Foundation Certificate
2 2 (7.69%) Network+ Certification
3 1 (3.85%) DBS Check
3 1 (3.85%) MCITP
3 1 (3.85%) MCP
Quality Assurance & Compliance
1 7 (26.92%) SLA
System Software
1 10 (38.46%) Active Directory
2 1 (3.85%) ISA Server
2 1 (3.85%) Terminal Services
2 1 (3.85%) VMware Infrastructure
2 1 (3.85%) VMware Workstation
2 1 (3.85%) XenApp
2 1 (3.85%) XenDesktop
Systems Management
1 4 (15.38%) SCCM
2 1 (3.85%) Sysprep
Vendors
1 13 (50.00%) Microsoft
2 7 (26.92%) Citrix
3 3 (11.54%) Cisco
3 3 (11.54%) HP
4 2 (7.69%) Apple
4 2 (7.69%) Remedy
4 2 (7.69%) VMware
4 2 (7.69%) Wyse
5 1 (3.85%) Adobe
5 1 (3.85%) Altiris
5 1 (3.85%) Dell
5 1 (3.85%) Siebel
5 1 (3.85%) ThinPrint