The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 57 71 72
Rank change year-on-year
+14 +1
Contract jobs citing Incident Management 37 19 16
As % of all contract IT jobs located in Surrey 2.41% 1.46% 1.22%
As % of the Processes & Methodologies category 3.25% 1.92% 1.68%
Number of daily rates quoted 12 13 9
Average daily rate
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£198 £250 £320
Average daily rate % change year-on-year
-21.00% -21.87%
90% offered a daily rate of more than £131 £221 £286
10% offered a daily rate of more than £560 £467 £378
UK excluding London average daily rate £300 £300 £308
% change year-on-year
- -2.43%
Number of hourly rates quoted 4 1 3
Average hourly rate £37.36 £14.00 £38.50
Average hourly rate % change year-on-year
+166.87% -63.63%
90% offered a hourly rate of more than £15.22 £14.00 £37.70
10% offered a hourly rate of more than £59.00 £14.00 £38.90
UK excluding London average hourly rate £15.36 £16.50 £12.75
% change year-on-year
-6.89% +29.41%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
1138 988 950
As % of all contract IT jobs located in Surrey 74.09% 76.06% 72.35%
Number of daily rates quoted 629 579 519
Average daily rate £396 £375 £400
Average daily rate % change year-on-year
+5.60% -6.25%
90% offered a daily rate of more than £253 £240 £281
10% offered a daily rate of more than £522 £525 £500
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 33 41 63
Average hourly rate £42.50 £36.50 £37.50
Average hourly rate % change year-on-year
+16.43% -2.66%
90% offered a hourly rate of more than £15.00 £11.25 £16.61
10% offered a hourly rate of more than £90.00 £78.30 £48.92
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Incident Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Surrey

Incident Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Surrey region.

Incident Management Daily Rate Trend in Surrey

Incident Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Surrey region over the 3 months to 19 December 2014.

Incident Management Daily Rate Histogram in Surrey

Incident Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Surrey region.

Incident Management Hourly Rate Trend in Surrey

Incident Management
Hourly Rate Histogram in Surrey

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the Surrey region over the 3 months to 19 December 2014.

Incident Management Hourly Rate Histogram in Surrey

Incident Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redhill -2 6 £120 -52.00%
Guildford -7 4 £130 - 1
Woking +8 2 £140 -72.00%
Weybridge 0 1 £170 -
Reigate - - - - 1
Staines - - - -
Addlestone - - - -
Camberley - - - - 1
Cobham - - - -
Egham - - - -
Epsom - - - -
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Surrey

For the 6 months to 19 December 2014, IT contractor jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 32 (51.61%) Microsoft
2 27 (43.55%) Windows
3 21 (33.87%) Active Directory
4 17 (27.42%) ITIL
5 12 (19.35%) SCOM
5 12 (19.35%) Capacity Management
5 12 (19.35%) SCSM
6 11 (17.74%) MS Office
6 11 (17.74%) TCP/IP
6 11 (17.74%) MS Excel
7 10 (16.13%) MS Exchange
7 10 (16.13%) Change Management
8 8 (12.90%) VMware
8 8 (12.90%) SCOrch
8 8 (12.90%) SolarWinds
9 7 (11.29%) Exchange Server 2007
9 7 (11.29%) Exchange Server 2010
9 7 (11.29%) Firewall
9 7 (11.29%) Cisco
10 6 (9.68%) Citrix
10 6 (9.68%) SLA
10 6 (9.68%) PowerShell
10 6 (9.68%) SolarWinds Orion
10 6 (9.68%) Windows 7
11 5 (8.06%) VMware Infrastructure
11 5 (8.06%) Finance
11 5 (8.06%) Degree
11 5 (8.06%) Windows XP
11 5 (8.06%) SAN
12 4 (6.45%) MPLS

Incident Management
Top Related IT Skills in Surrey by Category

For the 6 months to 19 December 2014, IT contractor jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (16.13%) MS Exchange
2 7 (11.29%) Exchange Server 2007
2 7 (11.29%) Exchange Server 2010
3 2 (3.23%) Blackberry Enterprise Server
3 2 (3.23%) IBM Notes
3 2 (3.23%) SharePoint
4 1 (1.61%) CMS
Applications
1 11 (17.74%) MS Office
1 11 (17.74%) MS Excel
2 2 (3.23%) Spreadsheet
Communications & Networking
1 11 (17.74%) TCP/IP
2 7 (11.29%) Firewall
3 5 (8.06%) SAN
4 4 (6.45%) MPLS
4 4 (6.45%) OSPF
4 4 (6.45%) BGP
4 4 (6.45%) WAN
4 4 (6.45%) LAN
5 3 (4.84%) HSRP
5 3 (4.84%) Internet
6 2 (3.23%) VoIP
7 1 (1.61%) Network Security
7 1 (1.61%) Wi-Fi
7 1 (1.61%) Cisco ICM
7 1 (1.61%) DHCP
7 1 (1.61%) Ethernet
7 1 (1.61%) DNS
7 1 (1.61%) Broadband
Database & Business Intelligence
1 3 (4.84%) SQL Server
2 1 (1.61%) SQLite
General
1 5 (8.06%) Finance
2 4 (6.45%) Telecoms
2 4 (6.45%) Back Office
3 3 (4.84%) Legal
4 2 (3.23%) Marketing
5 1 (1.61%) Banking
5 1 (1.61%) Retail
5 1 (1.61%) Private Banking
Job Titles
1 19 (30.65%) Analyst
2 13 (20.97%) Service Desk Analyst
3 12 (19.35%) Service Analyst
3 12 (19.35%) Administrator
4 8 (12.90%) Systems Administrator
5 7 (11.29%) 1st Line Support
6 6 (9.68%) Desktop Support
7 5 (8.06%) Infrastructure Engineer
7 5 (8.06%) Consultant
8 4 (6.45%) Security Engineer
8 4 (6.45%) Desktop Engineer
8 4 (6.45%) Desktop Support Engineer
8 4 (6.45%) Support Engineer
8 4 (6.45%) Support Analyst
8 4 (6.45%) Back Office Engineer
8 4 (6.45%) IP Engineer
9 3 (4.84%) Service Desk Engineer
9 3 (4.84%) IT Support
9 3 (4.84%) Business Analyst
10 2 (3.23%) Server Specialist
Libraries, Frameworks & Software Standards
1 2 (3.23%) XML
Miscellaneous
1 4 (6.45%) Computer Science
1 4 (6.45%) Analytical Skills
2 3 (4.84%) Video Conferencing
2 3 (4.84%) Blackberry
3 2 (3.23%) Mathematics
3 2 (3.23%) iPhone
3 2 (3.23%) iPad
4 1 (1.61%) Replication
Operating Systems
1 27 (43.55%) Windows
2 6 (9.68%) Windows 7
3 5 (8.06%) Windows XP
4 2 (3.23%) UNIX
4 2 (3.23%) Linux
5 1 (1.61%) Windows 8
5 1 (1.61%) Android
5 1 (1.61%) Windows NT
5 1 (1.61%) Solaris
Processes & Methodologies
1 17 (27.42%) ITIL
2 12 (19.35%) Capacity Management
3 10 (16.13%) Change Management
4 4 (6.45%) Problem Management
4 4 (6.45%) Logistics
4 4 (6.45%) Service Management
4 4 (6.45%) Performance Management
4 4 (6.45%) Continuous Improvement
5 3 (4.84%) Root Cause Analysis
5 3 (4.84%) Capacity Planning
5 3 (4.84%) Migration
5 3 (4.84%) Business Continuity
6 2 (3.23%) BPR
6 2 (3.23%) Configuration Management
6 2 (3.23%) Project Management
6 2 (3.23%) PRINCE2
6 2 (3.23%) SSADM
6 2 (3.23%) RUP
6 2 (3.23%) DSDM
6 2 (3.23%) CRM
Programming Languages
1 6 (9.68%) PowerShell
2 4 (6.45%) VBScript
2 4 (6.45%) VB
3 1 (1.61%) SQL
Qualifications
1 5 (8.06%) Degree
2 3 (4.84%) SC Cleared
2 3 (4.84%) Security Cleared
2 3 (4.84%) Microsoft Certification
3 2 (3.23%) Cisco Certification
3 2 (3.23%) HNC
3 2 (3.23%) HND
3 2 (3.23%) CCNP
4 1 (1.61%) MCTS
4 1 (1.61%) MCP
Quality Assurance & Compliance
1 6 (9.68%) SLA
2 1 (1.61%) QA
2 1 (1.61%) Sarbanes-Oxley
System Software
1 21 (33.87%) Active Directory
2 5 (8.06%) VMware Infrastructure
3 1 (1.61%) XenApp
3 1 (1.61%) XenDesktop
3 1 (1.61%) VMware Server
Systems Management
1 12 (19.35%) SCOM
1 12 (19.35%) SCSM
2 8 (12.90%) SCOrch
3 6 (9.68%) SolarWinds Orion
4 4 (6.45%) BMC PATROL
5 1 (1.61%) SCCM
5 1 (1.61%) Unicenter
5 1 (1.61%) ARCserve
Vendors
1 32 (51.61%) Microsoft
2 8 (12.90%) VMware
2 8 (12.90%) SolarWinds
3 7 (11.29%) Cisco
4 6 (9.68%) Citrix
5 4 (6.45%) BMC
5 4 (6.45%) Avaya
5 4 (6.45%) HP
5 4 (6.45%) F5
6 3 (4.84%) Altiris
7 2 (3.23%) Remedy
7 2 (3.23%) Websense
7 2 (3.23%) Sage
7 2 (3.23%) CA
7 2 (3.23%) NetApp
7 2 (3.23%) Lotus
7 2 (3.23%) Juniper
7 2 (3.23%) Mitel
7 2 (3.23%) 3PAR
8 1 (1.61%) LogRhythm