The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 60 76 75
Rank change year-on-year
+16 -1
Contract jobs citing Incident Management 27 13 15
As % of all contract IT jobs located in Surrey 2.03% 0.98% 1.15%
As % of the Processes & Methodologies category 2.77% 1.33% 1.62%
Number of daily rates quoted 11 10 12
Average daily rate
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£150 £286 £256
Average daily rate % change year-on-year
-47.59% +11.70%
90% offered a daily rate of more than £125 £150 £154
10% offered a daily rate of more than £335 £398 £377
UK excluding London average daily rate £310 £300 £330
% change year-on-year
+3.33% -9.09%
Number of hourly rates quoted 3 0 0
Average hourly rate £47.50 - -
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Surrey region.

Processes & Methodologies Category
Surrey
Contract IT job ads with a match in the
Processes & Methodologies category
974 979 925
As % of all contract IT jobs located in Surrey 73.29% 73.78% 70.77%
Number of daily rates quoted 569 610 459
Average daily rate £388 £400 £375
Average daily rate % change year-on-year
-3.12% +6.66%
90% offered a daily rate of more than £245 £250 £263
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 38 38 49
Average hourly rate £45.00 £30.00 £42.50
Average hourly rate % change year-on-year
+50.00% -29.41%
90% offered a hourly rate of more than £14.00 £16.50 £15.50
10% offered a hourly rate of more than £52.50 £45.00 £45.00
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

Incident Management
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Surrey region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Surrey

Incident Management
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Surrey region.

Incident Management Daily Rate Trend in Surrey

Incident Management
Daily Rate Histogram in Surrey

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Surrey region over the 3 months to 22 September 2014.

Incident Management Daily Rate Histogram in Surrey

Incident Management
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Surrey region.

Incident Management Hourly Rate Trend in Surrey

Incident Management
Hourly Rate Histogram in Surrey

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the Surrey region over the 3 months to 22 September 2014.

Incident Management Hourly Rate Histogram in Surrey

Incident Management
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Surrey region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Epsom - 3 £335 -
Guildford - 2 - -
Woking - 2 £140 -
Egham - 1 - -
Chertsey - - - -
Dorking - - - -
Reigate - - - -
Weybridge - - - - 1
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Surrey

For the 6 months to 22 September 2014, IT contractor jobs across the Surrey region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 22 (39.29%) Microsoft
2 20 (35.71%) Windows
3 15 (26.79%) MS Excel
4 14 (25.00%) Problem Management
5 13 (23.21%) SolarWinds
5 13 (23.21%) Active Directory
5 13 (23.21%) Analytical Skills
6 12 (21.43%) SCSM
6 12 (21.43%) Capacity Management
6 12 (21.43%) ITIL
6 12 (21.43%) Release Management
7 11 (19.64%) SolarWinds Orion
8 10 (17.86%) MS Office
8 10 (17.86%) SCOM
8 10 (17.86%) Change Management
9 9 (16.07%) PowerShell
9 9 (16.07%) BMC
9 9 (16.07%) BMC PATROL
10 7 (12.50%) Citrix
10 7 (12.50%) VBScript
10 7 (12.50%) VB
11 6 (10.71%) SLA
11 6 (10.71%) Windows 7
11 6 (10.71%) Performance Management
11 6 (10.71%) Degree
11 6 (10.71%) Root Cause Analysis
12 5 (8.93%) ITIL V2
12 5 (8.93%) VMware
12 5 (8.93%) LAN
12 5 (8.93%) VoIP

Incident Management
Top Related IT Skills in Surrey by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Surrey region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (7.14%) MS Exchange
2 2 (3.57%) IBM Notes
3 1 (1.79%) CMS
Applications
1 15 (26.79%) MS Excel
2 10 (17.86%) MS Office
Communications & Networking
1 5 (8.93%) LAN
1 5 (8.93%) VoIP
1 5 (8.93%) WAN
2 4 (7.14%) TCP/IP
3 3 (5.36%) Firewall
3 3 (5.36%) Internet
4 2 (3.57%) DNS
4 2 (3.57%) SAN
5 1 (1.79%) VPN
5 1 (1.79%) Wi-Fi
5 1 (1.79%) Wireless
5 1 (1.79%) IP Telephony
5 1 (1.79%) Cisco ICM
5 1 (1.79%) Cisco ASA
5 1 (1.79%) DHCP
5 1 (1.79%) Ethernet
5 1 (1.79%) PSTN
5 1 (1.79%) Broadband
5 1 (1.79%) ISDN
5 1 (1.79%) MPLS
General
1 2 (3.57%) Finance
2 1 (1.79%) Law
2 1 (1.79%) Financial Institution
Job Titles
1 14 (25.00%) Analyst
2 12 (21.43%) Service Desk Analyst
3 11 (19.64%) Service Analyst
3 11 (19.64%) Release Manager
4 9 (16.07%) Consultant
5 8 (14.29%) Administrator
6 6 (10.71%) Infrastructure Manager
7 5 (8.93%) 1st Line Support
8 4 (7.14%) Desktop Support
9 3 (5.36%) Support Analyst
9 3 (5.36%) IT Administrator
9 3 (5.36%) Monitoring Specialist
10 2 (3.57%) Remote Desktop Support
10 2 (3.57%) Remote Desktop Engineer
10 2 (3.57%) Service Desk Engineer
10 2 (3.57%) Support Engineer
10 2 (3.57%) Security Consultant
10 2 (3.57%) Systems Administrator
10 2 (3.57%) Systems Support
10 2 (3.57%) 2nd Line Support
Miscellaneous
1 13 (23.21%) Analytical Skills
2 4 (7.14%) Blackberry
3 3 (5.36%) Mathematics
3 3 (5.36%) Computer Science
4 1 (1.79%) Wiki
4 1 (1.79%) Video Conferencing
4 1 (1.79%) Management Information System
Operating Systems
1 20 (35.71%) Windows
2 6 (10.71%) Windows 7
3 4 (7.14%) Windows XP
4 3 (5.36%) UNIX
5 2 (3.57%) Linux
6 1 (1.79%) Windows NT
6 1 (1.79%) Solaris
6 1 (1.79%) Windows 8
Processes & Methodologies
1 14 (25.00%) Problem Management
2 12 (21.43%) Release Management
2 12 (21.43%) ITIL
2 12 (21.43%) Capacity Management
3 10 (17.86%) Change Management
4 6 (10.71%) Performance Management
4 6 (10.71%) Root Cause Analysis
5 5 (8.93%) ITIL V2
6 4 (7.14%) Logistics
6 4 (7.14%) Service Management
7 3 (5.36%) Business Continuity
7 3 (5.36%) Project Management
8 2 (3.57%) Configuration Management
8 2 (3.57%) PRINCE2
8 2 (3.57%) Risk Assessment
8 2 (3.57%) Technical Architecture
8 2 (3.57%) Business Continuity Management
9 1 (1.79%) Software Licensing
9 1 (1.79%) IT Asset Management
9 1 (1.79%) Business Development
Programming Languages
1 9 (16.07%) PowerShell
2 7 (12.50%) VBScript
2 7 (12.50%) VB
3 1 (1.79%) SQL
Qualifications
1 6 (10.71%) Degree
2 5 (8.93%) Microsoft Certification
3 3 (5.36%) SC Cleared
3 3 (5.36%) Security Cleared
4 2 (3.57%) Cisco Certification
5 1 (1.79%) Avaya Certification
5 1 (1.79%) MCTS
5 1 (1.79%) MCP
5 1 (1.79%) CCIE
5 1 (1.79%) CCNP
Quality Assurance & Compliance
1 6 (10.71%) SLA
2 1 (1.79%) PCI DSS
System Software
1 13 (23.21%) Active Directory
2 1 (1.79%) Terminal Services
2 1 (1.79%) VMware Server
2 1 (1.79%) VMware Infrastructure
2 1 (1.79%) XenApp
2 1 (1.79%) XenDesktop
Systems Management
1 12 (21.43%) SCSM
2 11 (19.64%) SolarWinds Orion
3 10 (17.86%) SCOM
4 9 (16.07%) BMC PATROL
5 4 (7.14%) SCOrch
6 1 (1.79%) ARCserve
6 1 (1.79%) Unicenter
Vendors
1 22 (39.29%) Microsoft
2 13 (23.21%) SolarWinds
3 9 (16.07%) BMC
4 7 (12.50%) Citrix
5 5 (8.93%) Avaya
5 5 (8.93%) VMware
6 3 (5.36%) Cisco
6 3 (5.36%) HP
7 2 (3.57%) CA
7 2 (3.57%) NetApp
7 2 (3.57%) Lotus
7 2 (3.57%) 3PAR
8 1 (1.79%) Verint
8 1 (1.79%) Symantec
8 1 (1.79%) Remedy
8 1 (1.79%) BT
8 1 (1.79%) Wyse
8 1 (1.79%) Royalblue
8 1 (1.79%) FrontRange
8 1 (1.79%) Barracuda Networks
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