The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 94 88 87
Rank change year-on-year
-6 -1
Contract jobs requiring a Help Desk Analyst 4 3 3
As % of all contract IT jobs located in Surrey 0.26% 0.22% 0.24%
As % of the Job Titles category 0.28% 0.24% 0.26%
Number of daily rates quoted 2 0 0
Average daily rate
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£145 - -
UK excluding London average daily rate £123 £120 £100
% change year-on-year
+2.08% +20.00%
Number of hourly rates quoted 1 0 2
Average hourly rate £13.50 - £11.75
UK excluding London average hourly rate £13.06 £13.50 £13.00
% change year-on-year
-3.29% +3.84%
Help Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1416 1272 1159
As % of all contract IT jobs located in Surrey 92.49% 94.01% 91.48%
Number of daily rates quoted 768 779 633
Average daily rate £375 £365 £350
Average daily rate % change year-on-year
+2.73% +4.28%
90% offered a daily rate of more than £200 £225 £190
10% offered a daily rate of more than £500 £500 £465
UK excluding London average daily rate £370 £350 £350
% change year-on-year
+5.71% -
Number of hourly rates quoted 81 76 91
Average hourly rate £20.00 £17.50 £31.00
Average hourly rate % change year-on-year
+14.28% -43.54%
90% offered a hourly rate of more than £13.50 £11.25 £11.83
10% offered a hourly rate of more than £47.50 £42.50 £48.92
UK excluding London average hourly rate £16.00 £16.00 £17.50
% change year-on-year
- -8.57%

Help Desk Analyst
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in Surrey

Help Desk Analyst
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Daily Rate Trend in Surrey

Help Desk Analyst
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the Surrey region.

Help Desk Analyst Hourly Rate Trend in Surrey

Help Desk Analyst
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the Surrey region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -15 1 - -
Dorking - - - -
Egham - - - -
Help Desk Analyst
South East

Help Desk Analyst
Top 30 Related IT Skills in Surrey

For the 6 months to 21 November 2014, IT contractor jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 13 (92.86%) Windows
2 11 (78.57%) Active Directory
2 11 (78.57%) Windows 7
3 8 (57.14%) Windows XP
4 7 (50.00%) Citrix
5 6 (42.86%) Windows Server 2003
5 6 (42.86%) Windows Server 2008
5 6 (42.86%) Law
6 5 (35.71%) WorkSite
7 4 (28.57%) MS Office
7 4 (28.57%) Microsoft
8 3 (21.43%) ITIL
8 3 (21.43%) MS Excel
9 2 (14.29%) MS Exchange
9 2 (14.29%) SLA
9 2 (14.29%) DHCP
9 2 (14.29%) TCP/IP
10 1 (7.14%) VPN
10 1 (7.14%) DNS
10 1 (7.14%) HP
10 1 (7.14%) LAN
10 1 (7.14%) VoIP
10 1 (7.14%) WAN
10 1 (7.14%) MCP
10 1 (7.14%) Service Delivery
10 1 (7.14%) ITSM
10 1 (7.14%) Finance
10 1 (7.14%) A+ Certification
10 1 (7.14%) Symantec
10 1 (7.14%) Remedy

Help Desk Analyst
Top Related IT Skills in Surrey by Category

For the 6 months to 21 November 2014, IT contractor jobs across the Surrey region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (35.71%) WorkSite
2 2 (14.29%) MS Exchange
Applications
1 4 (28.57%) MS Office
2 3 (21.43%) MS Excel
3 1 (7.14%) MS PowerPoint
Communications & Networking
1 2 (14.29%) DHCP
1 2 (14.29%) TCP/IP
2 1 (7.14%) VPN
2 1 (7.14%) DNS
2 1 (7.14%) LAN
2 1 (7.14%) VoIP
2 1 (7.14%) WAN
General
1 6 (42.86%) Law
2 1 (7.14%) Finance
Miscellaneous
1 1 (7.14%) Blackberry
1 1 (7.14%) Analytical Skills
Operating Systems
1 13 (92.86%) Windows
2 11 (78.57%) Windows 7
3 8 (57.14%) Windows XP
4 6 (42.86%) Windows Server 2003
4 6 (42.86%) Windows Server 2008
Processes & Methodologies
1 3 (21.43%) ITIL
2 1 (7.14%) Service Delivery
2 1 (7.14%) ITSM
2 1 (7.14%) Incident Management
2 1 (7.14%) Project Planning
2 1 (7.14%) Software Deployment
Qualifications
1 1 (7.14%) MCP
1 1 (7.14%) A+ Certification
1 1 (7.14%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 11 (78.57%) Active Directory
2 1 (7.14%) Citrix Presentation Server
2 1 (7.14%) XenApp
2 1 (7.14%) XenDesktop
Systems Management
1 1 (7.14%) Norton AntiVirus
1 1 (7.14%) SCCM
Vendors
1 7 (50.00%) Citrix
2 4 (28.57%) Microsoft
3 1 (7.14%) HP
3 1 (7.14%) Symantec
3 1 (7.14%) Remedy
3 1 (7.14%) Altiris