The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 243 192 214
Rank change year-on-year
-51 +22
Contract jobs requiring a Help Desk Analyst 24 56 23
As % of all contract IT jobs located in the South East 0.25% 0.61% 0.27%
As % of the Job Titles category 0.27% 0.66% 0.29%
Number of daily rates quoted 6 15 7
Average daily rate
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£155 £113 £118
Average daily rate % change year-on-year
+37.77% -4.25%
90% offered a daily rate of more than £135 £110 £96
10% offered a daily rate of more than £169 £130 £127
UK excluding London average daily rate £140 £110 £108
% change year-on-year
+27.27% +1.85%
Number of hourly rates quoted 12 26 13
Average hourly rate £13.61 £16.50 £15.00
Average hourly rate % change year-on-year
-17.50% +10.00%
90% offered a hourly rate of more than £10.15 £12.00 £13.00
10% offered a hourly rate of more than £14.96 £17.00 £16.60
UK excluding London average hourly rate £14.50 £14.50 £13.35
% change year-on-year
- +8.61%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8790 8459 7868
As % of all contract IT jobs located in the South East 92.32% 91.87% 92.82%
Number of daily rates quoted 5225 4616 4110
Average daily rate £375 £350 £355
Average daily rate % change year-on-year
+7.14% -1.40%
90% offered a daily rate of more than £230 £213 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 401 403 531
Average hourly rate £16.00 £16.50 £17.00
Average hourly rate % change year-on-year
-3.03% -2.94%
90% offered a hourly rate of more than £11.17 £11.00 £11.75
10% offered a hourly rate of more than £40.00 £40.00 £37.50
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Daily Rate Trend in the South East

Help Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Hourly Rate Trend in the South East

Help Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -3 8 £173 +33.07% 1
West Sussex -7 7 £135 -
Hampshire -6 3 - - 1
East Sussex -12 3 - - 2
Berkshire -3 2 £165 +26.92% 2
Buckinghamshire -21 1 £145 -9.37%
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 3 August 2015, IT contractor jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 23 (48.94%) Windows
2 21 (44.68%) Active Directory
3 18 (38.30%) MS Office
4 14 (29.79%) Microsoft
5 13 (27.66%) ITIL
6 10 (21.28%) MS Excel
7 9 (19.15%) Windows 7
8 7 (14.89%) Windows XP
8 7 (14.89%) DNS
9 6 (12.77%) Microsoft Certification
9 6 (12.77%) DHCP
9 6 (12.77%) TCP/IP
9 6 (12.77%) Analytical Skills
10 5 (10.64%) Incident Management
10 5 (10.64%) LAN
10 5 (10.64%) WAN
10 5 (10.64%) SLA
11 4 (8.51%) Citrix
11 4 (8.51%) VPN
11 4 (8.51%) MS Exchange
11 4 (8.51%) A+ Certification
11 4 (8.51%) Telecoms
11 4 (8.51%) Finance
11 4 (8.51%) Japanese Language
11 4 (8.51%) Mitel
11 4 (8.51%) PDA
11 4 (8.51%) Security Cleared
11 4 (8.51%) Office 365
12 3 (6.38%) Windows Server 2008
12 3 (6.38%) Retail

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 3 August 2015, IT contractor jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.51%) MS Exchange
2 2 (4.26%) Exchange Server 2010
2 2 (4.26%) Exchange Server 2013
3 1 (2.13%) Exchange Server 2003
3 1 (2.13%) SharePoint
Applications
1 18 (38.30%) MS Office
2 10 (21.28%) MS Excel
3 1 (2.13%) MS PowerPoint
Cloud Services
1 4 (8.51%) Office 365
2 1 (2.13%) SaaS
2 1 (2.13%) Google Apps
Communications & Networking
1 7 (14.89%) DNS
2 6 (12.77%) DHCP
2 6 (12.77%) TCP/IP
3 5 (10.64%) LAN
3 5 (10.64%) WAN
4 4 (8.51%) VPN
5 3 (6.38%) VoIP
6 2 (4.26%) PBX
7 1 (2.13%) Asterisk PBX
Database & Business Intelligence
1 1 (2.13%) Oracle Database
General
1 4 (8.51%) Telecoms
1 4 (8.51%) Finance
1 4 (8.51%) Japanese Language
2 3 (6.38%) Retail
3 1 (2.13%) Law
3 1 (2.13%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.13%) EDI
Miscellaneous
1 6 (12.77%) Analytical Skills
2 4 (8.51%) PDA
3 2 (4.26%) Thin Client
3 2 (4.26%) Fat Client
3 2 (4.26%) Video Conferencing
4 1 (2.13%) iPhone
4 1 (2.13%) Mobile Computing
4 1 (2.13%) Mobile App
4 1 (2.13%) Blackberry
4 1 (2.13%) Management Information System
4 1 (2.13%) IVR
4 1 (2.13%) Statistics
4 1 (2.13%) EPoS
Operating Systems
1 23 (48.94%) Windows
2 9 (19.15%) Windows 7
3 7 (14.89%) Windows XP
4 3 (6.38%) Windows Server 2008
5 2 (4.26%) Windows Server 2012
6 1 (2.13%) UNIX
6 1 (2.13%) Windows 2000 Server
6 1 (2.13%) Windows 8
6 1 (2.13%) Windows Server 2003
6 1 (2.13%) Windows Vista
6 1 (2.13%) AIX
Processes & Methodologies
1 13 (27.66%) ITIL
2 5 (10.64%) Incident Management
3 3 (6.38%) B2B
4 2 (4.26%) Service Management
4 2 (4.26%) Problem Management
4 2 (4.26%) ITSM
4 2 (4.26%) Network Management
4 2 (4.26%) ITIL V3
4 2 (4.26%) Logistics
5 1 (2.13%) Root Cause Analysis
5 1 (2.13%) Line Management
5 1 (2.13%) Asset Management
5 1 (2.13%) Document Management
5 1 (2.13%) Data Entry
5 1 (2.13%) Change Management
5 1 (2.13%) CRM
5 1 (2.13%) ERP
Programming Languages
1 3 (6.38%) SQL
Qualifications
1 6 (12.77%) Microsoft Certification
2 4 (8.51%) A+ Certification
2 4 (8.51%) Security Cleared
3 3 (6.38%) MCSA
3 3 (6.38%) CCNA
3 3 (6.38%) Cisco Certification
3 3 (6.38%) Network+ Certification
4 2 (4.26%) Degree
4 2 (4.26%) SC Cleared
4 2 (4.26%) DV Cleared
4 2 (4.26%) MCSE
4 2 (4.26%) ITIL Foundation Certificate
4 2 (4.26%) ITIL Certification
5 1 (2.13%) MCP
Quality Assurance & Compliance
1 5 (10.64%) SLA
2 1 (2.13%) ISO/IEC 20000
System Software
1 21 (44.68%) Active Directory
2 2 (4.26%) XenApp
3 1 (2.13%) Samba
Systems Management
1 2 (4.26%) OVSD
1 2 (4.26%) SCCM
1 2 (4.26%) SCOM
2 1 (2.13%) Cisco CUCM
2 1 (2.13%) NetVault Backup
2 1 (2.13%) Tivoli
2 1 (2.13%) Backup Exec
Vendors
1 14 (29.79%) Microsoft
2 4 (8.51%) Citrix
2 4 (8.51%) Mitel
3 3 (6.38%) Avaya
3 3 (6.38%) Cisco
4 2 (4.26%) HP
5 1 (2.13%) Oracle
5 1 (2.13%) SAP
5 1 (2.13%) Remedy
5 1 (2.13%) Altiris
5 1 (2.13%) Google