The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 229 219 184
Rank change year-on-year
-10 -35
Contract jobs requiring a Help Desk Analyst 24 36 55
As % of all contract IT jobs located in the South East 0.28% 0.39% 0.66%
As % of the Job Titles category 0.30% 0.41% 0.70%
Number of daily rates quoted 6 21 11
Average daily rate £150 £130 £115
Average daily rate % change year-on-year
+15.38% +13.04%
90% offered a daily rate of more than £138 £112 £103
10% offered a daily rate of more than £175 £154 £140
UK excluding London average daily rate £100 £128 £110
% change year-on-year
-21.56% +15.90%
Number of hourly rates quoted 9 11 26
Average hourly rate £13.00 £13.50 £13.35
Average hourly rate % change year-on-year
-3.70% +1.12%
90% offered a hourly rate of more than £12.00 £9.00 £11.50
10% offered a hourly rate of more than £39.80 £15.50 £15.33
UK excluding London average hourly rate £13.00 £13.06 £13.35
% change year-on-year
-0.42% -2.20%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8034 8717 7813
As % of all contract IT jobs located in the South East 93.91% 93.76% 93.33%
Number of daily rates quoted 4854 4667 4070
Average daily rate £385 £375 £370
Average daily rate % change year-on-year
+2.66% +1.35%
90% offered a daily rate of more than £239 £225 £220
10% offered a daily rate of more than £525 £518 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 411 421 454
Average hourly rate £17.50 £17.00 £16.50
Average hourly rate % change year-on-year
+2.94% +3.03%
90% offered a hourly rate of more than £11.50 £11.00 £11.50
10% offered a hourly rate of more than £55.28 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Daily Rate Trend in the South East

Help Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Hourly Rate Trend in the South East

Help Desk Analyst
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Help Desk Analyst across the South East region over the 3 months to 5 February 2016.

Help Desk Analyst Hourly Rate Histogram in the South East

Help Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Sussex +9 4 - -
Berkshire +6 4 £175 +75.00% 1
Surrey -6 4 - - 1
Kent -12 4 £150 +20.00% 1
Buckinghamshire +14 3 £145 -3.33%
Hampshire +1 2 - -
Oxfordshire -2 2 £130 -13.33% 3
East Sussex +7 1 - - 2
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT contractor jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 21 (52.50%) Windows
2 20 (50.00%) Active Directory
3 17 (42.50%) Microsoft
3 17 (42.50%) MS Office
4 9 (22.50%) Windows XP
5 8 (20.00%) Windows 7
6 7 (17.50%) Windows Server 2008
6 7 (17.50%) Mobile Computing
6 7 (17.50%) VPN
6 7 (17.50%) ITIL
7 6 (15.00%) MS Exchange
7 6 (15.00%) Finance
7 6 (15.00%) Windows 8
7 6 (15.00%) Windows Server 2012
8 5 (12.50%) Office 365
9 4 (10.00%) Exchange Server 2010
9 4 (10.00%) Google
9 4 (10.00%) Incident Management
9 4 (10.00%) Exchange Server 2003
9 4 (10.00%) Google Apps
9 4 (10.00%) Cisco
10 3 (7.50%) DNS
10 3 (7.50%) VoIP
10 3 (7.50%) Unix
10 3 (7.50%) Windows Server 2003
10 3 (7.50%) Remedy
10 3 (7.50%) Security Cleared
11 2 (5.00%) Apple iOS
11 2 (5.00%) Hyper-V
11 2 (5.00%) Video Conferencing

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT contractor jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.00%) MS Exchange
2 4 (10.00%) Exchange Server 2003
2 4 (10.00%) Exchange Server 2010
3 2 (5.00%) Exchange Server 2007
3 2 (5.00%) Exchange Server 2013
4 1 (2.50%) SharePoint
Applications
1 17 (42.50%) MS Office
2 1 (2.50%) MS Excel
Cloud Services
1 5 (12.50%) Office 365
2 4 (10.00%) Google Apps
Communications & Networking
1 7 (17.50%) VPN
2 3 (7.50%) DNS
2 3 (7.50%) VoIP
3 2 (5.00%) Firewall
3 2 (5.00%) LAN
3 2 (5.00%) PBX
3 2 (5.00%) TCP/IP
3 2 (5.00%) WAN
3 2 (5.00%) Wireless
4 1 (2.50%) Asterisk PBX
4 1 (2.50%) Remote Desktop
4 1 (2.50%) SAN
General
1 6 (15.00%) Finance
2 1 (2.50%) Retail
2 1 (2.50%) Telecoms
Miscellaneous
1 7 (17.50%) Mobile Computing
2 2 (5.00%) NHS
2 2 (5.00%) Video Conferencing
3 1 (2.50%) Blackberry
3 1 (2.50%) IVR
3 1 (2.50%) PDA
3 1 (2.50%) Statistics
Operating Systems
1 21 (52.50%) Windows
2 9 (22.50%) Windows XP
3 8 (20.00%) Windows 7
4 7 (17.50%) Windows Server 2008
5 6 (15.00%) Windows 8
5 6 (15.00%) Windows Server 2012
6 3 (7.50%) Unix
6 3 (7.50%) Windows Server 2003
7 2 (5.00%) Apple iOS
7 2 (5.00%) Linux
7 2 (5.00%) Mac OS X
7 2 (5.00%) Windows 10
7 2 (5.00%) Windows Server
7 2 (5.00%) Windows Vista
8 1 (2.50%) Android
8 1 (2.50%) Windows Phone
Processes & Methodologies
1 7 (17.50%) ITIL
2 4 (10.00%) Incident Management
3 2 (5.00%) ITSM
3 2 (5.00%) Network Monitoring
3 2 (5.00%) Service Delivery
3 2 (5.00%) Service Management
3 2 (5.00%) Ticket Management
4 1 (2.50%) ITIL V3
4 1 (2.50%) Line Management
4 1 (2.50%) Process Improvement
4 1 (2.50%) Project Management
4 1 (2.50%) Time Management
Programming Languages
1 1 (2.50%) SQL
Qualifications
1 3 (7.50%) Security Cleared
2 2 (5.00%) CCNA
2 2 (5.00%) Cisco Certification
3 1 (2.50%) A+ Certification
3 1 (2.50%) DV Cleared
3 1 (2.50%) ITIL Foundation Certificate
3 1 (2.50%) SC Cleared
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 20 (50.00%) Active Directory
2 2 (5.00%) Hyper-V
3 1 (2.50%) Samba
Systems Management
1 1 (2.50%) Cisco CUCM
1 1 (2.50%) MIMEsweeper
1 1 (2.50%) Norton AntiVirus
1 1 (2.50%) OVSD
1 1 (2.50%) SCCM
1 1 (2.50%) SCOM
Vendors
1 17 (42.50%) Microsoft
2 4 (10.00%) Cisco
2 4 (10.00%) Google
3 3 (7.50%) Remedy
4 2 (5.00%) Citrix
5 1 (2.50%) Altiris
5 1 (2.50%) HP
5 1 (2.50%) LANDesk
5 1 (2.50%) NetApp
5 1 (2.50%) Sophos
Kent
Volt
Posted: 2 days ago