South East Helpdesk Analyst Contracts

The table below looks at the demand for the Helpdesk Analyst role in IT contracts within the South East region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 7 January 2009 with a comparison to the same period last year.

Help Desk Analyst
Location Aberdeen Ayr Basildon Bedford Bedfordshire Berkshire Birmingham Bootle Bournemouth Bracknell Bradford Brighton Bristol Buckinghamshire Cambridge Cambridgeshire Canary Wharf Cardiff Cheltenham Cheshire City of London Clydebank Colchester Cornwall Coventry Crawley Derby Derbyshire Devon Docklands, London Dorset Dudley Durham East Grinstead East Midlands East of England East Sussex Eastleigh Edinburgh England Essex Exeter Fife Folkestone Gatwick Glasgow Gloucestershire Hampshire Hertfordshire High Wycombe Horsham Huntingdon Ilford Kegworth Kent Kingston Upon Thames Lancashire Leatherhead Leeds Leicester Leicestershire Lewes Liverpool London Luton Macclesfield Maidenhead Manchester Merseyside Middlesex Midlands Milton Keynes Motherwell Newcastle Upon Tyne North East North Lanarkshire North West North Yorkshire Northallerton Northampton Northamptonshire Nottingham Nottinghamshire Oxford Oxfordshire Pershore Peterborough Portsmouth Prescot Reading Rochdale Rugby Sandwich Scotland Sheffield Shropshire Somerset South Ayrshire South East South Wales South West South Yorkshire Southampton St Ives Staffordshire Staines Surrey Tadworth Telford Thames Valley Tyne and Wear UK Wakefield Wales Walton-on-Thames Warrington Warwickshire Watford West Dunbartonshire West Midlands West Sussex West Yorkshire Weston-super-Mare Witham Wolverhampton Worcestershire York Yorkshire	3 months to 7 Jan 2009	Same period last year
Rank	123	125
Rank change on same period last year	+2
Matching contract IT job ads	92	165
As % of all UK contract IT job ads sampled	0.184 %	0.206 %
As % of the category below	1.158 %	1.305 %
Daily rates quoted	2	2
Average minimum daily rate	£108	£115
Average daily rate	£109	£115
% change on same period last year	-5.43 %
Average maximum daily rate	£110	£115
UK excluding London average daily rate	£118	£122
% change on same period last year	-3.64 %
Hourly rates quoted	54	77
Average minimum hourly rate	£12.39	£11.05
Average hourly rate	£12.81	£11.67
% change on same period last year	+9.80 %
Average maximum hourly rate	£13.24	£12.28
UK excluding London average hourly rate	£12.14	£11.94
% change on same period last year	+1.64 %
Job Titles South East
Matching contract IT job ads	7942	12642
As % of all UK contract IT job ads sampled	15.85 %	15.82 %
Daily rates quoted	2034	3044
Average minimum daily rate	£332	£338
Average daily rate	£353	£356
% change on same period last year	-0.94 %
Average maximum daily rate	£374	£375
UK excluding London average daily rate	£350	£357
% change on same period last year	-2.06 %
Hourly rates quoted	942	1652
Average minimum hourly rate	£21.62	£22.99
Average hourly rate	£23.04	£24.53
% change on same period last year	-6.08 %
Average maximum hourly rate	£24.46	£26.07
UK excluding London average hourly rate	£23.14	£23.50
% change on same period last year	-1.52 %
Helpdesk Analyst England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Helpdesk Analyst across the South East region as a proportion of the total demand within the Job Titles category.

Helpdesk Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Helpdesk Analyst across the South East region.

Helpdesk Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Helpdesk Analyst across the South East region over the 3 months to 7 January 2009.

Helpdesk Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Helpdesk Analyst across the South East region.

Helpdesk Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Helpdesk Analyst across the South East region over the 3 months to 7 January 2009.

Helpdesk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Helpdesk Analyst within the South East region over the 3 months to 7 January 2009. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Buckinghamshire	+8	37	£100	-
Hampshire	+24	18	-	-
Surrey	+38	10	-	-
Berkshire	-10	9	-	-
West Sussex	+6	9	-	-
Kent	-6	3	-	-
East Sussex	+20	2	-	-
Oxfordshire	-2	2	-	-
Thames Valley	-	1	-	-
Middlesex	-	1	£118	-

Helpdesk Analyst England

Helpdesk Analyst
Top 30 Related IT Skills

For the 6 months to 7 January 2009, IT contractor jobs across the South East region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title.

1 118 (55.66 %) Windows 2 88 (41.51 %) MS Office 3 60 (28.30 %) Microsoft 4 53 (25.00 %) MS Excel 5 46 (21.70 %) Windows XP 6 43 (20.28 %) Windows 2000 7 33 (15.57 %) Remedy 8 25 (11.79 %) Active Directory 9 22 (10.38 %) MS Exchange 10 19 (8.962 %) Windows Vista 11 17 (8.019 %) Linux 11 17 (8.019 %) ITIL 12 16 (7.547 %) TCP/IP 12 16 (7.547 %) Internet 12 16 (7.547 %) Security Cleared

13 14 (6.604 %) SC Cleared 13 14 (6.604 %) Systems Management Server (SMS) 13 14 (6.604 %) UNIX 14 13 (6.132 %) Italian Language 14 13 (6.132 %) Spanish Language 15 12 (5.660 %) Finance 15 12 (5.660 %) Government 15 12 (5.660 %) LAN 16 11 (5.189 %) French Language 16 11 (5.189 %) German Language 17 10 (4.717 %) SAP 18 9 (4.245 %) Dutch Language 18 9 (4.245 %) Retail 19 8 (3.774 %) Telecoms 19 8 (3.774 %) Degree

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 7 January 2009, IT contractor jobs across the South East region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

Application Development 1 1 (0.472 %) COM	Application Platforms 1 22 (10.38 %) MS Exchange 2 4 (1.887 %) Lotus Notes 3 3 (1.415 %) Exchange Server 2003 4 2 (0.943 %) Exchange Server 5.5 5 1 (0.472 %) Exchange Server 2000 5 1 (0.472 %) Exchange Server 2007
Applications 1 88 (41.51 %) MS Office 2 53 (25.00 %) MS Excel	Business Applications 1 3 (1.415 %) Remedy AR System 2 1 (0.472 %) SAP MM
Communications & Networking 1 16 (7.547 %) TCP/IP 1 16 (7.547 %) Internet 2 12 (5.660 %) LAN 3 7 (3.302 %) VPN 4 6 (2.830 %) ADSL 4 6 (2.830 %) Broadband 5 3 (1.415 %) SMS 5 3 (1.415 %) WAN 6 2 (0.943 %) DHCP 6 2 (0.943 %) DNS 6 2 (0.943 %) Wireless 7 1 (0.472 %) 3G 7 1 (0.472 %) Wi-Fi 7 1 (0.472 %) HTTPS 7 1 (0.472 %) Intranet 7 1 (0.472 %) Ethernet 7 1 (0.472 %) HTTP	Database & Business Intelligence 1 1 (0.472 %) MySQL 1 1 (0.472 %) SQL Server 1 1 (0.472 %) Oracle Reports 1 1 (0.472 %) MS Access
General 1 12 (5.660 %) Finance 1 12 (5.660 %) Government 2 9 (4.245 %) Retail 3 8 (3.774 %) Telecoms 4 7 (3.302 %) Legal 5 4 (1.887 %) Pharmaceutical 6 2 (0.943 %) Chemicals 6 2 (0.943 %) Manufacturing 7 1 (0.472 %) Banking	Miscellaneous 1 13 (6.132 %) Italian Language 1 13 (6.132 %) Spanish Language 2 11 (5.189 %) French Language 2 11 (5.189 %) German Language 3 9 (4.245 %) Dutch Language 4 5 (2.358 %) Statistics 5 4 (1.887 %) Blackberry 6 3 (1.415 %) Swedish Language 6 3 (1.415 %) Japanese Language 6 3 (1.415 %) Norwegian Language 7 2 (0.943 %) Mainframe 7 2 (0.943 %) AS400 7 2 (0.943 %) SecurID 7 2 (0.943 %) EPoS 8 1 (0.472 %) NHS 8 1 (0.472 %) Computer Science 8 1 (0.472 %) PDA
Operating Systems 1 118 (55.66 %) Windows 2 46 (21.70 %) Windows XP 3 43 (20.28 %) Windows 2000 4 19 (8.962 %) Windows Vista 5 17 (8.019 %) Linux 6 14 (6.604 %) UNIX 7 4 (1.887 %) Red Hat Linux 8 3 (1.415 %) NetWare 8 3 (1.415 %) Windows Server 2003 9 2 (0.943 %) HPUX 9 2 (0.943 %) Solaris 10 1 (0.472 %) Windows NT 10 1 (0.472 %) Windows Server 2008 10 1 (0.472 %) Windows 2000 Server	Processes & Methodologies 1 17 (8.019 %) ITIL 2 8 (3.774 %) Business Intelligence 3 3 (1.415 %) CRM 4 2 (0.943 %) Performance Management 5 1 (0.472 %) Service Management 5 1 (0.472 %) Service Delivery 5 1 (0.472 %) Software Testing 5 1 (0.472 %) Incident Management
Programming Languages 1 5 (2.358 %) SQL 2 1 (0.472 %) VB 2 1 (0.472 %) VBA 2 1 (0.472 %) C	Qualifications 1 16 (7.547 %) Security Cleared 2 14 (6.604 %) SC Cleared 3 8 (3.774 %) Degree 4 5 (2.358 %) MCP 4 5 (2.358 %) Microsoft Certification 5 2 (0.943 %) ITIL Certification 5 2 (0.943 %) MCSE 5 2 (0.943 %) MCSA 6 1 (0.472 %) DV Cleared
Quality Assurance & Compliance 1 8 (3.774 %) SLA	System Software 1 25 (11.79 %) Active Directory 2 1 (0.472 %) Terminal Services
Systems Management 1 14 (6.604 %) Systems Management Server (SMS) 2 1 (0.472 %) ServiceCenter 2 1 (0.472 %) Unicenter	Vendors 1 60 (28.30 %) Microsoft 2 33 (15.57 %) Remedy 3 10 (4.717 %) SAP 4 6 (2.830 %) Oracle 4 6 (2.830 %) Citrix 5 5 (2.358 %) Dell 5 5 (2.358 %) Siebel 5 5 (2.358 %) Peregrine 6 4 (1.887 %) Lotus 6 4 (1.887 %) Red Hat 6 4 (1.887 %) Novell 7 1 (0.472 %) Royalblue 7 1 (0.472 %) HP 7 1 (0.472 %) Apple 7 1 (0.472 %) JD Edwards 7 1 (0.472 %) VERITAS 7 1 (0.472 %) FrontRange 7 1 (0.472 %) LANDesk