The statistics below represent IT contracts advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 226 245 201
Rank change year-on-year
+19 -44
Contract jobs requiring a Help Desk Analyst 24 22 58
As % of all contract IT jobs located in the South East 0.28% 0.23% 0.63%
As % of the Job Titles category 0.30% 0.24% 0.66%
Number of daily rates quoted 11 6 16
Median daily rate £130 £133 £115
Median daily rate % change year-on-year
-1.88% +15.21%
90% offered a daily rate of more than £107 £110 £110
10% offered a daily rate of more than £260 £165 £155
UK excluding London median daily rate £125 £125 £113
% change year-on-year
- +11.11%
Number of hourly rates quoted 5 14 24
Median hourly rate £15.00 £13.61 £14.00
Median hourly rate % change year-on-year
+10.19% -2.76%
90% offered a hourly rate of more than £12.60 £10.00 £12.00
10% offered a hourly rate of more than £17.40 £20.65 £17.00
UK excluding London median hourly rate £14.75 £13.23 £12.75
% change year-on-year
+11.53% +3.72%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
7936 9237 8730
As % of all contract IT jobs located in the South East 93.78% 94.71% 94.28%
Number of daily rates quoted 4810 5562 4816
Median daily rate £400 £380 £350
Median daily rate % change year-on-year
+5.26% +8.57%
90% offered a daily rate of more than £225 £250 £200
10% offered a daily rate of more than £538 £500 £500
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 374 433 463
Median hourly rate £18.00 £18.25 £16.14
Median hourly rate % change year-on-year
-1.36% +13.07%
90% offered a hourly rate of more than £11.25 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £42.50 £42.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Daily Rate Trend in the South East

Help Desk Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the South East region over the 3 months to 26 September 2016.

Help Desk Analyst Daily Rate Histogram in the South East

Help Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Hourly Rate Trend in the South East

Help Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +25 9 £100 -31.03%
Surrey +11 7 £130 - 1
Berkshire +10 6 £110 -33.33%
Kent - 2 £260 -
West Sussex -7 1 £260 +116.66%
Oxfordshire -8 1 £150 - 1
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 September 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Help Desk Analyst in the job title.

1 36 (67.92%) Windows
2 24 (45.28%) MS Office
3 20 (37.74%) Active Directory
4 19 (35.85%) Microsoft
5 18 (33.96%) ITIL
6 13 (24.53%) Incident Management
6 13 (24.53%) Windows 7
7 12 (22.64%) MS Excel
8 9 (16.98%) Finance
8 9 (16.98%) Windows XP
9 8 (15.09%) TCP/IP
9 8 (15.09%) Internet
9 8 (15.09%) Service Management
10 7 (13.21%) Wi-Fi
10 7 (13.21%) VPN
11 5 (9.43%) ITSM
12 4 (7.55%) Service Delivery
12 4 (7.55%) Retail
12 4 (7.55%) Asset Management
12 4 (7.55%) HP
12 4 (7.55%) Lotus
12 4 (7.55%) LAN
12 4 (7.55%) WAN
12 4 (7.55%) Ethernet
12 4 (7.55%) Windows NT
12 4 (7.55%) SAP
12 4 (7.55%) IBM Notes
12 4 (7.55%) ServiceNow
12 4 (7.55%) Software Licensing
12 4 (7.55%) Mandarin Language

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.55%) IBM Notes
2 3 (5.66%) SharePoint
3 2 (3.77%) Blackberry Enterprise Server
3 2 (3.77%) Exchange Server 2003
3 2 (3.77%) MS Exchange
3 2 (3.77%) SharePoint 2010
4 1 (1.89%) Skype for Business
Applications
1 24 (45.28%) MS Office
2 12 (22.64%) MS Excel
3 3 (5.66%) Acrobat
4 1 (1.89%) MS Visio
Business Applications
1 3 (5.66%) Dynamics CRM
Cloud Services
1 1 (1.89%) Office 365
Communications & Networking
1 8 (15.09%) Internet
1 8 (15.09%) TCP/IP
2 7 (13.21%) VPN
2 7 (13.21%) Wi-Fi
3 4 (7.55%) Ethernet
3 4 (7.55%) LAN
3 4 (7.55%) WAN
4 1 (1.89%) Skype
Development Applications
1 1 (1.89%) Redmine
General
1 9 (16.98%) Finance
2 4 (7.55%) Cantonese Language
2 4 (7.55%) Mandarin Language
2 4 (7.55%) Retail
Miscellaneous
1 2 (3.77%) Blackberry
1 2 (3.77%) Data Centre
1 2 (3.77%) Driving Licence
1 2 (3.77%) Enterprise Software
2 1 (1.89%) Analytical Skills
2 1 (1.89%) Clustering
2 1 (1.89%) Management Information System
Operating Systems
1 36 (67.92%) Windows
2 13 (24.53%) Windows 7
3 9 (16.98%) Windows XP
4 4 (7.55%) Windows NT
5 3 (5.66%) Unix
5 3 (5.66%) Windows 2000
5 3 (5.66%) Windows Server
5 3 (5.66%) Windows Server 2008
6 2 (3.77%) Windows 8
7 1 (1.89%) Windows Server 2012
Processes & Methodologies
1 18 (33.96%) ITIL
2 13 (24.53%) Incident Management
3 8 (15.09%) Service Management
4 5 (9.43%) ITSM
5 4 (7.55%) Asset Management
5 4 (7.55%) Service Delivery
5 4 (7.55%) Software Licensing
6 3 (5.66%) Change Management
6 3 (5.66%) CRM
6 3 (5.66%) Customer Engagement
7 1 (1.89%) Agile Software Development
7 1 (1.89%) Disaster Recovery
7 1 (1.89%) High Availability
7 1 (1.89%) Load Balancing
7 1 (1.89%) Service Desk Management
Programming Languages
1 1 (1.89%) PowerShell
Qualifications
1 3 (5.66%) ITIL Certification
2 1 (1.89%) CCNA
2 1 (1.89%) Cisco Certification
2 1 (1.89%) SC Cleared
2 1 (1.89%) Security Cleared
Quality Assurance & Compliance
1 1 (1.89%) SLA
System Software
1 20 (37.74%) Active Directory
2 2 (3.77%) Terminal Services
3 1 (1.89%) Hyper-V
3 1 (1.89%) VMware Infrastructure
Systems Management
1 3 (5.66%) BMC Marimba
1 3 (5.66%) DameWare
Vendors
1 19 (35.85%) Microsoft
2 4 (7.55%) HP
2 4 (7.55%) Lotus
2 4 (7.55%) SAP
2 4 (7.55%) ServiceNow
3 3 (5.66%) Adobe
3 3 (5.66%) BMC
3 3 (5.66%) Citrix
3 3 (5.66%) PeopleSoft
4 2 (3.77%) ThinPrint
5 1 (1.89%) Avaya
5 1 (1.89%) Cisco
5 1 (1.89%) Computacenter
5 1 (1.89%) Salesforce.com
5 1 (1.89%) VMware