The statistics below represent IT contracts advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Help Desk Analyst
Rank 246 252 186
Rank change year-on-year
+6 -66
Contract jobs requiring a Help Desk Analyst 16 26 67
As % of all contract IT jobs located in the South East 0.18% 0.26% 0.72%
As % of the Job Titles category 0.19% 0.28% 0.76%
Number of daily rates quoted 7 6 17
Median daily rate £260 £155 £115
Median daily rate % change year-on-year
+67.74% +34.78%
UK excluding London median daily rate £150 £130 £110
% change year-on-year
+15.38% +18.18%
Number of hourly rates quoted 2 15 30
Median hourly rate £11.50 £14.00 £16.75
Median hourly rate % change year-on-year
-17.85% -16.41%
90% offered a hourly rate of more than £11.10 £10.60 £12.00
10% offered a hourly rate of more than £11.90 £20.20 £17.60
UK excluding London median hourly rate £15.25 £14.00 £13.68
% change year-on-year
+8.92% +2.37%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8225 9311 8784
As % of all contract IT jobs located in the South East 94.03% 94.88% 94.59%
Number of daily rates quoted 4978 5589 4859
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £250 £230 £200
10% offered a daily rate of more than £525 £500 £498
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 366 436 426
Median hourly rate £21.50 £17.00 £16.50
Median hourly rate % change year-on-year
+26.47% +3.03%
90% offered a hourly rate of more than £11.00 £11.50 £11.00
10% offered a hourly rate of more than £48.00 £40.00 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Daily Rate Trend in the South East

Help Desk Analyst
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Analyst across the South East region over the 3 months to 26 August 2016.

Help Desk Analyst Daily Rate Histogram in the South East

Help Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Hourly Rate Trend in the South East

Help Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +18 5 - -
Berkshire +6 5 £110 -33.33%
Surrey +5 4 £193 +11.27% 2
Kent - 3 £260 -
West Sussex -5 2 £260 +116.66% 2
Hampshire +3 1 £175 - 2
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 August 2016, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Help Desk Analyst in the job title.

1 32 (60.38%) Windows
2 19 (35.85%) Microsoft
3 18 (33.96%) MS Office
4 17 (32.08%) Active Directory
5 16 (30.19%) ITIL
6 14 (26.42%) MS Excel
7 11 (20.75%) Windows 7
8 10 (18.87%) Incident Management
9 9 (16.98%) Finance
9 9 (16.98%) Windows XP
10 8 (15.09%) TCP/IP
10 8 (15.09%) VPN
10 8 (15.09%) Internet
11 7 (13.21%) Service Management
12 6 (11.32%) LAN
12 6 (11.32%) WAN
13 5 (9.43%) IBM Notes
13 5 (9.43%) SLA
13 5 (9.43%) Lotus
13 5 (9.43%) Service Delivery
14 4 (7.55%) Windows Server
14 4 (7.55%) Windows Server 2008
14 4 (7.55%) Mandarin Language
14 4 (7.55%) Cantonese Language
14 4 (7.55%) BMC Marimba
14 4 (7.55%) Change Management
14 4 (7.55%) ITSM
14 4 (7.55%) BMC
14 4 (7.55%) Retail
14 4 (7.55%) Asset Management

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.43%) IBM Notes
2 4 (7.55%) SharePoint
3 3 (5.66%) Blackberry Enterprise Server
3 3 (5.66%) Exchange Server 2003
3 3 (5.66%) MS Exchange
3 3 (5.66%) SharePoint 2010
4 1 (1.89%) Skype for Business
Applications
1 18 (33.96%) MS Office
2 14 (26.42%) MS Excel
3 4 (7.55%) Acrobat
4 1 (1.89%) MS Visio
Business Applications
1 2 (3.77%) Dynamics CRM
Cloud Services
1 1 (1.89%) Office 365
Communications & Networking
1 8 (15.09%) Internet
1 8 (15.09%) TCP/IP
1 8 (15.09%) VPN
2 6 (11.32%) LAN
2 6 (11.32%) WAN
3 4 (7.55%) Wi-Fi
4 3 (5.66%) Ethernet
5 1 (1.89%) Skype
General
1 9 (16.98%) Finance
2 4 (7.55%) Cantonese Language
2 4 (7.55%) Mandarin Language
2 4 (7.55%) Retail
Miscellaneous
1 3 (5.66%) Blackberry
1 3 (5.66%) Driving Licence
2 2 (3.77%) Data Centre
2 2 (3.77%) Enterprise Software
3 1 (1.89%) Analytical Skills
3 1 (1.89%) Clustering
3 1 (1.89%) Management Information System
Operating Systems
1 32 (60.38%) Windows
2 11 (20.75%) Windows 7
3 9 (16.98%) Windows XP
4 4 (7.55%) Unix
4 4 (7.55%) Windows 2000
4 4 (7.55%) Windows Server
4 4 (7.55%) Windows Server 2008
5 3 (5.66%) Windows NT
6 2 (3.77%) Windows 8
7 1 (1.89%) Windows Server 2012
Processes & Methodologies
1 16 (30.19%) ITIL
2 10 (18.87%) Incident Management
3 7 (13.21%) Service Management
4 5 (9.43%) Service Delivery
5 4 (7.55%) Asset Management
5 4 (7.55%) Change Management
5 4 (7.55%) ITSM
6 3 (5.66%) Software Licensing
7 2 (3.77%) CRM
7 2 (3.77%) Customer Engagement
8 1 (1.89%) Agile Software Development
8 1 (1.89%) Disaster Recovery
8 1 (1.89%) High Availability
8 1 (1.89%) Load Balancing
8 1 (1.89%) Service Desk Management
Programming Languages
1 1 (1.89%) PowerShell
Qualifications
1 4 (7.55%) CCNA
1 4 (7.55%) Cisco Certification
2 1 (1.89%) ITIL Certification
2 1 (1.89%) SC Cleared
2 1 (1.89%) Security Cleared
Quality Assurance & Compliance
1 5 (9.43%) SLA
System Software
1 17 (32.08%) Active Directory
2 3 (5.66%) Terminal Services
Systems Management
1 4 (7.55%) BMC Marimba
1 4 (7.55%) DameWare
Vendors
1 19 (35.85%) Microsoft
2 5 (9.43%) Lotus
3 4 (7.55%) Adobe
3 4 (7.55%) BMC
3 4 (7.55%) Cisco
3 4 (7.55%) Citrix
3 4 (7.55%) PeopleSoft
3 4 (7.55%) SAP
4 3 (5.66%) HP
4 3 (5.66%) ServiceNow
4 3 (5.66%) ThinPrint
5 1 (1.89%) Avaya
5 1 (1.89%) Computacenter
5 1 (1.89%) Salesforce.com