The table below looks at the statistics for the Help Desk Analyst role in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Help Desk Analyst
Rank 237 199 203
Rank change year-on-year
-38 +4
Contract jobs requiring a Help Desk Analyst 23 44 29
As % of all contract IT jobs located in the South East 0.24% 0.49% 0.36%
As % of the Job Titles category 0.27% 0.54% 0.39%
Number of daily rates quoted 13 20 8
Average daily rate
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£140 £130 £125
Average daily rate % change year-on-year
+7.69% +4.00%
90% offered a daily rate of more than £130 £100 £118
10% offered a daily rate of more than £169 £180 £130
UK excluding London average daily rate £135 £120 £120
% change year-on-year
+12.50% -
Number of hourly rates quoted 2 18 16
Average hourly rate £10.00 £14.67 £14.00
Average hourly rate % change year-on-year
-31.83% +4.78%
90% offered a hourly rate of more than £9.20 £12.50 £13.00
10% offered a hourly rate of more than £10.80 £17.50 £15.50
UK excluding London average hourly rate £14.00 £14.00 £13.35
% change year-on-year
- +4.86%
Help Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
8669 8213 7418
As % of all contract IT jobs located in the South East 91.83% 91.88% 92.46%
Number of daily rates quoted 4887 4545 3774
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £235 £210 £210
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 413 435 580
Average hourly rate £16.50 £17.00 £17.50
Average hourly rate % change year-on-year
-2.94% -2.85%
90% offered a hourly rate of more than £11.00 £11.25 £12.00
10% offered a hourly rate of more than £40.00 £45.00 £39.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Help Desk Analyst
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Daily Rate Trend in the South East

Help Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Hourly Rate Trend in the South East

Help Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 7 £140 - 2
Oxfordshire - 5 £130 -
Surrey +2 4 £140 +40.00%
Berkshire -12 2 - -
Buckinghamshire -20 2 £248 +62.29%
West Sussex - 2 £135 -
Kent 0 1 £170 +54.54% 1
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the South East

For the 6 months to 27 May 2015, IT contractor jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 30 (66.67%) Windows
2 23 (51.11%) MS Office
3 21 (46.67%) Active Directory
4 16 (35.56%) Microsoft
5 12 (26.67%) MS Excel
5 12 (26.67%) Windows XP
6 11 (24.44%) ITIL
7 10 (22.22%) Windows 7
8 9 (20.00%) SLA
8 9 (20.00%) Citrix
8 9 (20.00%) WAN
9 8 (17.78%) TCP/IP
10 7 (15.56%) VPN
10 7 (15.56%) LAN
10 7 (15.56%) Finance
11 6 (13.33%) DNS
11 6 (13.33%) MS Exchange
11 6 (13.33%) Mobile Computing
11 6 (13.33%) Analytical Skills
12 5 (11.11%) Telecoms
12 5 (11.11%) DHCP
12 5 (11.11%) Microsoft Certification
13 4 (8.89%) VoIP
13 4 (8.89%) Mitel
13 4 (8.89%) Incident Management
13 4 (8.89%) Japanese Language
13 4 (8.89%) Security Cleared
14 3 (6.67%) ISO/IEC 20000
14 3 (6.67%) SaaS
14 3 (6.67%) XenApp

Help Desk Analyst
Top Related IT Skills in the South East by Category

For the 6 months to 27 May 2015, IT contractor jobs across the South East region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.33%) MS Exchange
2 2 (4.44%) Exchange Server 2010
3 1 (2.22%) Exchange Server 2013
3 1 (2.22%) Blackberry Enterprise Server
3 1 (2.22%) Exchange Server 2003
3 1 (2.22%) SharePoint
Applications
1 23 (51.11%) MS Office
2 12 (26.67%) MS Excel
3 1 (2.22%) MS PowerPoint
Business Applications
1 1 (2.22%) assyst
Cloud Services
1 3 (6.67%) SaaS
2 2 (4.44%) Office 365
3 1 (2.22%) Google Apps
Communications & Networking
1 9 (20.00%) WAN
2 8 (17.78%) TCP/IP
3 7 (15.56%) VPN
3 7 (15.56%) LAN
4 6 (13.33%) DNS
5 5 (11.11%) DHCP
6 4 (8.89%) VoIP
7 1 (2.22%) Broadband
7 1 (2.22%) PBX
7 1 (2.22%) Firewall
7 1 (2.22%) Wireless
7 1 (2.22%) Asterisk PBX
Database & Business Intelligence
1 3 (6.67%) Oracle Database
General
1 7 (15.56%) Finance
2 5 (11.11%) Telecoms
3 4 (8.89%) Japanese Language
4 3 (6.67%) Manufacturing
4 3 (6.67%) Advertising
5 2 (4.44%) Retail
6 1 (2.22%) Law
Libraries, Frameworks & Software Standards
1 1 (2.22%) EDI
Miscellaneous
1 6 (13.33%) Mobile Computing
1 6 (13.33%) Analytical Skills
2 3 (6.67%) PDA
3 1 (2.22%) Statistics
3 1 (2.22%) Fat Client
3 1 (2.22%) Video Conferencing
3 1 (2.22%) iPhone
3 1 (2.22%) iPad
3 1 (2.22%) EPoS
3 1 (2.22%) Thin Client
3 1 (2.22%) Blackberry
3 1 (2.22%) Management Information System
3 1 (2.22%) Mobile App
Operating Systems
1 30 (66.67%) Windows
2 12 (26.67%) Windows XP
3 10 (22.22%) Windows 7
4 3 (6.67%) Windows 8
4 3 (6.67%) Windows Vista
4 3 (6.67%) Windows Server 2008
4 3 (6.67%) Windows 2000 Server
4 3 (6.67%) AIX
5 2 (4.44%) Windows Server 2003
6 1 (2.22%) Windows Server 2012
6 1 (2.22%) UNIX
Processes & Methodologies
1 11 (24.44%) ITIL
2 4 (8.89%) Incident Management
3 3 (6.67%) CRM
3 3 (6.67%) ERP
3 3 (6.67%) B2B
3 3 (6.67%) Asset Management
4 2 (4.44%) Service Management
5 1 (2.22%) Change Management
5 1 (2.22%) ITSM
5 1 (2.22%) Problem Management
5 1 (2.22%) Data Entry
5 1 (2.22%) Network Management
5 1 (2.22%) ITIL V3
5 1 (2.22%) Root Cause Analysis
5 1 (2.22%) Document Management
Programming Languages
1 2 (4.44%) SQL
Qualifications
1 5 (11.11%) Microsoft Certification
2 4 (8.89%) Security Cleared
3 3 (6.67%) A+ Certification
3 3 (6.67%) MCSA
3 3 (6.67%) CCNA
3 3 (6.67%) Cisco Certification
3 3 (6.67%) Network+ Certification
4 2 (4.44%) Degree
4 2 (4.44%) MCSE
4 2 (4.44%) ITIL Certification
5 1 (2.22%) ITIL Foundation Certificate
5 1 (2.22%) MCP
5 1 (2.22%) SC Cleared
5 1 (2.22%) DV Cleared
Quality Assurance & Compliance
1 9 (20.00%) SLA
2 3 (6.67%) ISO/IEC 20000
System Software
1 21 (46.67%) Active Directory
2 3 (6.67%) XenApp
3 1 (2.22%) Samba
Systems Management
1 3 (6.67%) Tivoli
2 1 (2.22%) Backup Exec
2 1 (2.22%) OVSD
2 1 (2.22%) Cisco CUCM
Vendors
1 16 (35.56%) Microsoft
2 9 (20.00%) Citrix
3 4 (8.89%) Mitel
4 3 (6.67%) Avaya
4 3 (6.67%) Remedy
4 3 (6.67%) Oracle
5 2 (4.44%) SAP
5 2 (4.44%) Cisco
6 1 (2.22%) HP
6 1 (2.22%) Google
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 6 days ago