The statistics below represent IT contracts advertised across the South East region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / South East
Rank 238 237 229
Rank change year-on-year
-1 -8
Contract jobs requiring a Help Desk Analyst 3 20 34
As % of all contract IT jobs located in the South East 0.042% 0.24% 0.37%
As % of the Job Titles category 0.045% 0.26% 0.39%
Number of daily rates quoted 2 7 19
Median daily rate £128 £150 £140
Median daily rate % change year-on-year
-15.00% +7.14%
90% offered a daily rate of more than £114 £126 £108
10% offered a daily rate of more than £142 £175 £157
UK excluding London median daily rate £130 £115 £135
% change year-on-year
+13.04% -14.81%
Number of hourly rates quoted 1 6 11
Median hourly rate £10.00 £12.50 £13.50
Median hourly rate % change year-on-year
-20.00% -7.40%
UK excluding London median hourly rate £13.00 £15.25 £13.50
% change year-on-year
-14.75% +12.96%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South East
Contract IT job ads with a match in the
Job Titles category
6675 7841 8696
As % of all contract IT jobs located in the South East 93.32% 94.22% 93.81%
Number of daily rates quoted 3855 4600 4711
Median daily rate £401 £392 £375
Median daily rate % change year-on-year
+2.16% +4.53%
90% offered a daily rate of more than £235 £250 £220
10% offered a daily rate of more than £550 £525 £518
UK excluding London median daily rate £390 £375 £375
% change year-on-year
+4.00% -
Number of hourly rates quoted 337 408 427
Median hourly rate £17.43 £17.50 £16.50
Median hourly rate % change year-on-year
-0.40% +6.06%
90% offered a hourly rate of more than £10.80 £11.50 £10.50
10% offered a hourly rate of more than £43.50 £54.00 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.00
% change year-on-year
- +9.37%

Help Desk Analyst
Jobs Demand Trend in the South East

The demand trend of IT contracts across the South East region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the South East

Help Desk Analyst
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Daily Rate Trend in the South East

Help Desk Analyst
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the South East region.

Help Desk Analyst Hourly Rate Trend in the South East

Help Desk Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the South East region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +12 2 £145 - 3
Oxfordshire -2 1 £110 -15.38%
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 21 January 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Help Desk Analyst in the job title.

1 17 (56.67%) MS Office
2 16 (53.33%) Windows
3 13 (43.33%) Microsoft
4 8 (26.67%) Active Directory
4 8 (26.67%) MS Excel
5 7 (23.33%) CRM
6 5 (16.67%) ITIL
6 5 (16.67%) Incident Management
6 5 (16.67%) Windows 7
7 4 (13.33%) Dynamics CRM
7 4 (13.33%) Customer Engagement
7 4 (13.33%) Wi-Fi
8 3 (10.00%) ITIL Certification
8 3 (10.00%) SAP
8 3 (10.00%) Mandarin Language
8 3 (10.00%) Cantonese Language
8 3 (10.00%) Retail
8 3 (10.00%) Asset Management
8 3 (10.00%) Telecoms
9 2 (6.67%) Stakeholder Management
9 2 (6.67%) Internet
9 2 (6.67%) ServiceNow
9 2 (6.67%) TCP/IP
9 2 (6.67%) VPN
9 2 (6.67%) Service Management
10 1 (3.33%) Service Delivery
10 1 (3.33%) Change Management
10 1 (3.33%) ITSM
10 1 (3.33%) DameWare
10 1 (3.33%) BMC

Help Desk Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.33%) IBM Notes
1 1 (3.33%) Skype for Business
Applications
1 17 (56.67%) MS Office
2 8 (26.67%) MS Excel
3 1 (3.33%) Acrobat
Business Applications
1 4 (13.33%) Dynamics CRM
Communications & Networking
1 4 (13.33%) Wi-Fi
2 2 (6.67%) Internet
2 2 (6.67%) TCP/IP
2 2 (6.67%) VPN
3 1 (3.33%) Ethernet
3 1 (3.33%) LAN
3 1 (3.33%) Skype
3 1 (3.33%) WAN
Development Applications
1 1 (3.33%) Redmine
General
1 3 (10.00%) Cantonese Language
1 3 (10.00%) Mandarin Language
1 3 (10.00%) Retail
1 3 (10.00%) Telecoms
Miscellaneous
1 1 (3.33%) EPoS
Operating Systems
1 16 (53.33%) Windows
2 5 (16.67%) Windows 7
3 1 (3.33%) Apple iOS
3 1 (3.33%) Windows 2000
3 1 (3.33%) Windows NT
3 1 (3.33%) Windows XP
Processes & Methodologies
1 7 (23.33%) CRM
2 5 (16.67%) Incident Management
2 5 (16.67%) ITIL
3 4 (13.33%) Customer Engagement
4 3 (10.00%) Asset Management
5 2 (6.67%) Service Management
5 2 (6.67%) Stakeholder Management
6 1 (3.33%) Change Management
6 1 (3.33%) ITSM
6 1 (3.33%) Service Delivery
6 1 (3.33%) Software Licensing
Qualifications
1 3 (10.00%) ITIL Certification
2 1 (3.33%) SC Cleared
2 1 (3.33%) Security Cleared
System Software
1 8 (26.67%) Active Directory
2 1 (3.33%) Hyper-V
2 1 (3.33%) VMware Infrastructure
Systems Management
1 1 (3.33%) BMC Marimba
1 1 (3.33%) DameWare
Vendors
1 13 (43.33%) Microsoft
2 3 (10.00%) SAP
3 2 (6.67%) ServiceNow
4 1 (3.33%) Adobe
4 1 (3.33%) Apple
4 1 (3.33%) BMC
4 1 (3.33%) HP
4 1 (3.33%) Lotus
4 1 (3.33%) PeopleSoft
4 1 (3.33%) VMware