Permanent IT Jobs Contract IT Jobs

The table below looks at the demand for the Helpdesk Analyst role in IT contracts within the South East region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Helpdesk Analyst in their job title over the 3 months to 7 January 2009 with a comparison to the same period last year.

 Help Desk Analyst
Location
3 months to
7 Jan 2009
Same period last year
Rank123125
Rank change on same period last yearUp+2
Matching contract IT job ads92165
As % of all UK contract IT job ads sampled0.184 %0.206 %
As % of the category below1.158 %1.305 %
Daily rates quoted22
Average minimum daily rate£108£115
Average daily rate£109£115
% change on same period last year-5.43 %
Average maximum daily rate£110£115
UK excluding London average daily rate£118£122
% change on same period last year-3.64 %
Hourly rates quoted5477
Average minimum hourly rate£12.39£11.05
Average hourly rate£12.81£11.67
% change on same period last year+9.80 %
Average maximum hourly rate£13.24£12.28
UK excluding London average hourly rate£12.14£11.94
% change on same period last year+1.64 %
South East IT Contractor Job Market, Job TitlesJob Titles
South East
Matching contract IT job ads794212642
As % of all UK contract IT job ads sampled15.85 %15.82 %
Daily rates quoted20343044
Average minimum daily rate£332£338
Average daily rate£353£356
% change on same period last year-0.94 %
Average maximum daily rate£374£375
UK excluding London average daily rate£350£357
% change on same period last year-2.06 %
Hourly rates quoted9421652
Average minimum hourly rate£21.62£22.99
Average hourly rate£23.04£24.53
% change on same period last year-6.08 %
Average maximum hourly rate£24.46£26.07
UK excluding London average hourly rate£23.14£23.50
% change on same period last year-1.52 %
Helpdesk Analyst EnglandHelpdesk Analyst
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Helpdesk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Helpdesk Analyst across the South East region as a proportion of the total demand within the Job Titles category.

South East Helpdesk Analyst Demand Trend

Helpdesk Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Helpdesk Analyst across the South East region.

South East Helpdesk Analyst Daily Rate Trend

Helpdesk Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Helpdesk Analyst across the South East region over the 3 months to 7 January 2009.

South East Helpdesk Analyst Daily Rate Histogram

Helpdesk Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Helpdesk Analyst across the South East region.

South East Helpdesk Analyst Hourly Rate Trend

Helpdesk Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Helpdesk Analyst across the South East region over the 3 months to 7 January 2009.

South East Helpdesk Analyst Hourly Rate Histogram

Helpdesk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Helpdesk Analyst within the South East region over the 3 months to 7 January 2009. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
BuckinghamshireUp+837£100-
HampshireUp+2418--
SurreyUp+3810--
BerkshireDown-109--
West SussexUp+69--
KentDown-63--
East SussexUp+202--
OxfordshireDown-22--
Thames ValleyNew entry-1--
MiddlesexNew entry-1£118-
Helpdesk Analyst EnglandHelpdesk Analyst
England

Helpdesk Analyst
Top 30 Related IT Skills

For the 6 months to 7 January 2009, IT contractor jobs across the South East region that cited Helpdesk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title.

1118 (55.66 %)Windows
288 (41.51 %)MS Office
360 (28.30 %)Microsoft
453 (25.00 %)MS Excel
546 (21.70 %)Windows XP
643 (20.28 %)Windows 2000
733 (15.57 %)Remedy
825 (11.79 %)Active Directory
922 (10.38 %)MS Exchange
1019 (8.962 %)Windows Vista
1117 (8.019 %)Linux
1117 (8.019 %)ITIL
1216 (7.547 %)TCP/IP
1216 (7.547 %)Internet
1216 (7.547 %)Security Cleared
1314 (6.604 %)SC Cleared
1314 (6.604 %)Systems Management Server (SMS)
1314 (6.604 %)UNIX
1413 (6.132 %)Italian Language
1413 (6.132 %)Spanish Language
1512 (5.660 %)Finance
1512 (5.660 %)Government
1512 (5.660 %)LAN
1611 (5.189 %)French Language
1611 (5.189 %)German Language
1710 (4.717 %)SAP
189 (4.245 %)Dutch Language
189 (4.245 %)Retail
198 (3.774 %)Telecoms
198 (3.774 %)Degree

Helpdesk Analyst
Top Related IT Skills by Category

For the 6 months to 7 January 2009, IT contractor jobs across the South East region that cited Helpdesk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Helpdesk Analyst in their job title. Up to 20 skills are shown per category.

South East IT Contractor Job Market, Application DevelopmentApplication Development
11 (0.472 %)COM
South East IT Contractor Job Market, Application PlatformsApplication Platforms
122 (10.38 %)MS Exchange
24 (1.887 %)Lotus Notes
33 (1.415 %)Exchange Server 2003
42 (0.943 %)Exchange Server 5.5
51 (0.472 %)Exchange Server 2000
51 (0.472 %)Exchange Server 2007
South East IT Contractor Job Market, ApplicationsApplications
188 (41.51 %)MS Office
253 (25.00 %)MS Excel
South East IT Contractor Job Market, Business ApplicationsBusiness Applications
13 (1.415 %)Remedy AR System
21 (0.472 %)SAP MM
South East IT Contractor Job Market, Communications & NetworkingCommunications & Networking
116 (7.547 %)TCP/IP
116 (7.547 %)Internet
212 (5.660 %)LAN
37 (3.302 %)VPN
46 (2.830 %)ADSL
46 (2.830 %)Broadband
53 (1.415 %)SMS
53 (1.415 %)WAN
62 (0.943 %)DHCP
62 (0.943 %)DNS
62 (0.943 %)Wireless
71 (0.472 %)3G
71 (0.472 %)Wi-Fi
71 (0.472 %)HTTPS
71 (0.472 %)Intranet
71 (0.472 %)Ethernet
71 (0.472 %)HTTP
South East IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (0.472 %)MySQL
11 (0.472 %)SQL Server
11 (0.472 %)Oracle Reports
11 (0.472 %)MS Access
South East IT Contractor Job Market, GeneralGeneral
112 (5.660 %)Finance
112 (5.660 %)Government
29 (4.245 %)Retail
38 (3.774 %)Telecoms
47 (3.302 %)Legal
54 (1.887 %)Pharmaceutical
62 (0.943 %)Chemicals
62 (0.943 %)Manufacturing
71 (0.472 %)Banking
South East IT Contractor Job Market, MiscellaneousMiscellaneous
113 (6.132 %)Italian Language
113 (6.132 %)Spanish Language
211 (5.189 %)French Language
211 (5.189 %)German Language
39 (4.245 %)Dutch Language
45 (2.358 %)Statistics
54 (1.887 %)Blackberry
63 (1.415 %)Swedish Language
63 (1.415 %)Japanese Language
63 (1.415 %)Norwegian Language
72 (0.943 %)Mainframe
72 (0.943 %)AS400
72 (0.943 %)SecurID
72 (0.943 %)EPoS
81 (0.472 %)NHS
81 (0.472 %)Computer Science
81 (0.472 %)PDA
South East IT Contractor Job Market, Operating SystemsOperating Systems
1118 (55.66 %)Windows
246 (21.70 %)Windows XP
343 (20.28 %)Windows 2000
419 (8.962 %)Windows Vista
517 (8.019 %)Linux
614 (6.604 %)UNIX
74 (1.887 %)Red Hat Linux
83 (1.415 %)NetWare
83 (1.415 %)Windows Server 2003
92 (0.943 %)HPUX
92 (0.943 %)Solaris
101 (0.472 %)Windows NT
101 (0.472 %)Windows Server 2008
101 (0.472 %)Windows 2000 Server
South East IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
117 (8.019 %)ITIL
28 (3.774 %)Business Intelligence
33 (1.415 %)CRM
42 (0.943 %)Performance Management
51 (0.472 %)Service Management
51 (0.472 %)Service Delivery
51 (0.472 %)Software Testing
51 (0.472 %)Incident Management
South East IT Contractor Job Market, Programming LanguagesProgramming Languages
15 (2.358 %)SQL
21 (0.472 %)VB
21 (0.472 %)VBA
21 (0.472 %)C
South East IT Contractor Job Market, QualificationsQualifications
116 (7.547 %)Security Cleared
214 (6.604 %)SC Cleared
38 (3.774 %)Degree
45 (2.358 %)MCP
45 (2.358 %)Microsoft Certification
52 (0.943 %)ITIL Certification
52 (0.943 %)MCSE
52 (0.943 %)MCSA
61 (0.472 %)DV Cleared
South East IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
18 (3.774 %)SLA
South East IT Contractor Job Market, System SoftwareSystem Software
125 (11.79 %)Active Directory
21 (0.472 %)Terminal Services
South East IT Contractor Job Market, Systems ManagementSystems Management
114 (6.604 %)Systems Management Server (SMS)
21 (0.472 %)ServiceCenter
21 (0.472 %)Unicenter
South East IT Contractor Job Market, VendorsVendors
160 (28.30 %)Microsoft
233 (15.57 %)Remedy
310 (4.717 %)SAP
46 (2.830 %)Oracle
46 (2.830 %)Citrix
55 (2.358 %)Dell
55 (2.358 %)Siebel
55 (2.358 %)Peregrine
64 (1.887 %)Lotus
64 (1.887 %)Red Hat
64 (1.887 %)Novell
71 (0.472 %)Royalblue
71 (0.472 %)HP
71 (0.472 %)Apple
71 (0.472 %)JD Edwards
71 (0.472 %)VERITAS
71 (0.472 %)FrontRange
71 (0.472 %)LANDesk