The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 87 80 -
Rank change year-on-year
-7 -
Contract jobs requiring a Help Desk Support 6 9 0
As % of all contract IT jobs located in Surrey 0.40% 0.69% -
As % of the Job Titles category 0.43% 0.75% -
Number of daily rates quoted 3 2 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£150 £203 -
Average daily rate % change year-on-year
-25.92% -
UK excluding London average daily rate £125 £128 £110
% change year-on-year
-1.96% +15.90%
Number of hourly rates quoted 1 0 0
Average hourly rate £11.90 - -
UK excluding London average hourly rate £12.00 £12.00 £12.00
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1397 1195 1205
As % of all contract IT jobs located in Surrey 92.64% 91.01% 90.47%
Number of daily rates quoted 753 691 643
Average daily rate £360 £363 £363
Average daily rate % change year-on-year
-0.68% -
90% offered a daily rate of more than £220 £225 £220
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 68 70 115
Average hourly rate £17.50 £17.50 £25.00
Average hourly rate % change year-on-year
- -30.00%
90% offered a hourly rate of more than £13.00 £11.25 £13.00
10% offered a hourly rate of more than £55.00 £40.00 £48.92
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Help Desk Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Surrey

Help Desk Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Surrey region.

Help Desk Support Daily Rate Trend in Surrey

Help Desk Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Surrey region.

Help Desk Support Hourly Rate Trend in Surrey

Help Desk Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -11 2 - -
Redhill - - - -
Reigate - - - -
Woking - - - -
Dorking - - - -
Esher - - - -
Help Desk Support
South East

Help Desk Support
Top 30 Related IT Skills in Surrey

For the 6 months to 24 December 2014, IT contractor jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 15 (93.75%) Windows
2 12 (75.00%) Active Directory
3 10 (62.50%) Windows XP
3 10 (62.50%) Windows 7
4 8 (50.00%) Microsoft
5 7 (43.75%) MS Office
6 6 (37.50%) Citrix
6 6 (37.50%) Windows Server 2003
6 6 (37.50%) Windows Server 2008
7 5 (31.25%) Law
8 4 (25.00%) MS Excel
8 4 (25.00%) MS Exchange
8 4 (25.00%) WorkSite
9 3 (18.75%) ITIL
9 3 (18.75%) TCP/IP
10 2 (12.50%) ITSM
10 2 (12.50%) Finance
10 2 (12.50%) VPN
10 2 (12.50%) SLA
11 1 (6.25%) Exchange Server 2010
11 1 (6.25%) Software Deployment
11 1 (6.25%) ITIL Foundation Certificate
11 1 (6.25%) Software Licensing
11 1 (6.25%) Altiris
11 1 (6.25%) FrontRange
11 1 (6.25%) Incident Management
11 1 (6.25%) LANDesk
11 1 (6.25%) SCCM
11 1 (6.25%) Windows 2000 Server
11 1 (6.25%) Royalblue

Help Desk Support
Top Related IT Skills in Surrey by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (25.00%) MS Exchange
1 4 (25.00%) WorkSite
2 1 (6.25%) Exchange Server 2010
Applications
1 7 (43.75%) MS Office
2 4 (25.00%) MS Excel
Communications & Networking
1 3 (18.75%) TCP/IP
2 2 (12.50%) VPN
3 1 (6.25%) Internet
3 1 (6.25%) LAN
3 1 (6.25%) VoIP
3 1 (6.25%) WAN
3 1 (6.25%) DHCP
3 1 (6.25%) Ethernet
General
1 5 (31.25%) Law
2 2 (12.50%) Finance
Operating Systems
1 15 (93.75%) Windows
2 10 (62.50%) Windows 7
2 10 (62.50%) Windows XP
3 6 (37.50%) Windows Server 2003
3 6 (37.50%) Windows Server 2008
4 1 (6.25%) Windows 2000 Server
4 1 (6.25%) Windows NT
Processes & Methodologies
1 3 (18.75%) ITIL
2 2 (12.50%) ITSM
3 1 (6.25%) Incident Management
3 1 (6.25%) Software Deployment
3 1 (6.25%) Software Licensing
3 1 (6.25%) Service Management
3 1 (6.25%) Service Delivery
Qualifications
1 1 (6.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (12.50%) SLA
System Software
1 12 (75.00%) Active Directory
2 1 (6.25%) Terminal Services
Systems Management
1 1 (6.25%) Unicenter
1 1 (6.25%) Norton AntiVirus
1 1 (6.25%) SCCM
Vendors
1 8 (50.00%) Microsoft
2 6 (37.50%) Citrix
3 1 (6.25%) CA
3 1 (6.25%) Symantec
3 1 (6.25%) Altiris
3 1 (6.25%) FrontRange
3 1 (6.25%) LANDesk
3 1 (6.25%) Royalblue
3 1 (6.25%) HP