The table below looks at the statistics for the Help Desk Support role in IT contracts advertised for the Surrey region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 91 84 79
Rank change year-on-year
-7 -5
Contract jobs requiring a Help Desk Support 8 9 13
As % of all contract IT jobs located in Surrey 0.67% 0.64% 1.02%
As % of the Job Titles category 0.70% 0.68% 1.11%
Number of daily rates quoted 1 5 4
Average daily rate £260 £150 £125
Average daily rate % change year-on-year
+73.33% +20.00%
UK excluding London average daily rate £140 £135 £125
% change year-on-year
+3.70% +8.00%
Number of hourly rates quoted 5 2 2
Average hourly rate £10.50 £12.70 £66.50
Average hourly rate % change year-on-year
-17.32% -80.90%
90% offered a hourly rate of more than £10.00 £12.06 £31.70
10% offered a hourly rate of more than £12.00 £13.34 £101.30
UK excluding London average hourly rate £12.00 £12.00 £12.00
Help Desk Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Surrey region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Surrey
Contract IT job ads with a match in the
Job Titles category
1151 1323 1174
As % of all contract IT jobs located in Surrey 95.68% 94.57% 92.22%
Number of daily rates quoted 761 716 626
Average daily rate £413 £375 £375
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £260 £250 £200
10% offered a daily rate of more than £525 £500 £525
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 96 49 54
Average hourly rate £35.00 £19.25 £17.00
Average hourly rate % change year-on-year
+81.81% +13.23%
90% offered a hourly rate of more than £11.50 £13.00 £11.25
10% offered a hourly rate of more than £60.62 £49.75 £39.60
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Help Desk Support
Jobs Demand Trend in Surrey

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Support in the job title across the Surrey region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Surrey

Help Desk Support
Daily Rate Trend in Surrey

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the Surrey region.

Help Desk Support Daily Rate Trend in Surrey

Help Desk Support
Hourly Rate Trend in Surrey

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the Surrey region.

Help Desk Support Hourly Rate Trend in Surrey

Help Desk Support
Contract Job Locations in Surrey

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support within the Surrey region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reigate -3 3 - -
Farnham - 2 - -
Guildford +6 1 - - 2
Redhill - 1 - -
Help Desk Support
South East

Help Desk Support
Top 29 Related IT Skills in Surrey

For the 6 months to 14 February 2016, IT contractor jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title.

1 7 (58.33%) Microsoft
2 4 (33.33%) Finance
2 4 (33.33%) Active Directory
2 4 (33.33%) MS Office
2 4 (33.33%) Windows
3 3 (25.00%) Ticket Management
3 3 (25.00%) Remedy
3 3 (25.00%) Mobile Computing
3 3 (25.00%) VPN
3 3 (25.00%) Information Security
3 3 (25.00%) Problem Management
4 2 (16.67%) Windows XP
5 1 (8.33%) MS Exchange
5 1 (8.33%) Service Delivery
5 1 (8.33%) Blackberry
5 1 (8.33%) MS Excel
5 1 (8.33%) ITIL
5 1 (8.33%) Exchange Server 2010
5 1 (8.33%) Office 365
5 1 (8.33%) Windows 8
5 1 (8.33%) Enterprise Software
5 1 (8.33%) Software License Management
5 1 (8.33%) Data Centre
5 1 (8.33%) Exchange Server 2007
5 1 (8.33%) Smartphone
5 1 (8.33%) Incident Management
5 1 (8.33%) Statistics
5 1 (8.33%) Windows Server
5 1 (8.33%) Windows 10

Help Desk Support
Top Related IT Skills in Surrey by Category

For the 6 months to 14 February 2016, IT contractor jobs across the Surrey region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (8.33%) Exchange Server 2007
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) MS Exchange
Applications
1 4 (33.33%) MS Office
2 1 (8.33%) MS Excel
Cloud Services
1 1 (8.33%) Office 365
Communications & Networking
1 3 (25.00%) VPN
General
1 4 (33.33%) Finance
Miscellaneous
1 3 (25.00%) Mobile Computing
2 1 (8.33%) Blackberry
2 1 (8.33%) Data Centre
2 1 (8.33%) Enterprise Software
2 1 (8.33%) Smartphone
2 1 (8.33%) Statistics
Operating Systems
1 4 (33.33%) Windows
2 2 (16.67%) Windows XP
3 1 (8.33%) Windows 10
3 1 (8.33%) Windows 8
3 1 (8.33%) Windows Server
Processes & Methodologies
1 3 (25.00%) Information Security
1 3 (25.00%) Problem Management
1 3 (25.00%) Ticket Management
2 1 (8.33%) Incident Management
2 1 (8.33%) ITIL
2 1 (8.33%) Service Delivery
2 1 (8.33%) Software License Management
System Software
1 4 (33.33%) Active Directory
Vendors
1 7 (58.33%) Microsoft
2 3 (25.00%) Remedy