The table below looks at the statistics for Service Management skills in IT contracts advertised for the Swindon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 39 38 26
Rank change year-on-year
-1 -12
Contract jobs citing Service Management 7 8 10
As % of all contract IT jobs located in Swindon 1.85% 1.90% 3.09%
As % of the Processes & Methodologies category 2.32% 2.36% 4.07%
Number of daily rates quoted 4 3 6
Average daily rate £260 £425 £340
Average daily rate % change year-on-year
-38.82% +25.00%
90% offered a daily rate of more than £253 £221 £271
10% offered a daily rate of more than £297 £497 £450
UK excluding London average daily rate £380 £375 £363
% change year-on-year
+1.33% +3.44%
Number of hourly rates quoted 2 0 1
Average hourly rate £11.25 - £15.50
UK excluding London average hourly rate £14.00 £15.79 £13.61
% change year-on-year
-11.33% +16.06%
Service Management
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Contract IT job ads with a match in the
Processes & Methodologies category
302 339 246
As % of all contract IT jobs located in Swindon 79.89% 80.52% 75.93%
Number of daily rates quoted 244 250 191
Average daily rate £388 £475 £371
Average daily rate % change year-on-year
-18.42% +28.20%
90% offered a daily rate of more than £294 £325 £180
10% offered a daily rate of more than £500 £575 £518
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 3 9 6
Average hourly rate £10.50 £21.47 £24.00
Average hourly rate % change year-on-year
-51.09% -10.54%
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Service Management
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Swindon

Service Management
Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Swindon region.

Service Management Daily Rate Trend in Swindon

Service Management
Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Swindon region.

Service Management Hourly Rate Trend in Swindon

Service Management
Top 30 Related IT Skills in Swindon

For the 6 months to 13 February 2016, IT contractor jobs across the Swindon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 14 (63.64%) ITIL
2 7 (31.82%) ITSM
2 7 (31.82%) Security Cleared
3 6 (27.27%) SC Cleared
3 6 (27.27%) Microsoft
4 5 (22.73%) Finance
5 4 (18.18%) MS Office
5 4 (18.18%) MS Excel
6 3 (13.64%) Data Modelling
6 3 (13.64%) Windows
6 3 (13.64%) Service Delivery
6 3 (13.64%) IBM
6 3 (13.64%) IP Telephony
6 3 (13.64%) Functional Testing
6 3 (13.64%) ServiceNow
7 2 (9.09%) Software Licensing
7 2 (9.09%) Critical Success Factor
7 2 (9.09%) Data Centre
7 2 (9.09%) Service Desk Management
7 2 (9.09%) ITIL V3
7 2 (9.09%) Incident Management
7 2 (9.09%) SCCM
7 2 (9.09%) SCOM
7 2 (9.09%) MS Exchange
7 2 (9.09%) Cisco
7 2 (9.09%) Active Directory
7 2 (9.09%) MS Project
8 1 (4.55%) SQL
8 1 (4.55%) SQL Server
8 1 (4.55%) IBM Notes

Service Management
Top Related IT Skills in Swindon by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Swindon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) MS Exchange
2 1 (4.55%) IBM Domino
2 1 (4.55%) IBM Notes
2 1 (4.55%) SharePoint
2 1 (4.55%) Skype for Business
Applications
1 4 (18.18%) MS Excel
1 4 (18.18%) MS Office
2 2 (9.09%) MS Project
Business Applications
1 1 (4.55%) Remedy ITSM
Cloud Services
1 1 (4.55%) Yammer
Communications & Networking
1 3 (13.64%) IP Telephony
2 1 (4.55%) Firewall
2 1 (4.55%) LAN
2 1 (4.55%) MPLS
2 1 (4.55%) Skype
2 1 (4.55%) WAN
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 5 (22.73%) Finance
2 1 (4.55%) Banking
2 1 (4.55%) Law
2 1 (4.55%) Telecoms
Job Titles
1 3 (13.64%) Architect
1 3 (13.64%) Designer
1 3 (13.64%) Solutions Architect
2 2 (9.09%) Analyst
2 2 (9.09%) Infrastructure Architect
2 2 (9.09%) Infrastructure Solutions Architect
2 2 (9.09%) Project Manager
3 1 (4.55%) Customer Services Manager
3 1 (4.55%) Delivery Manager
3 1 (4.55%) Incident Manager
3 1 (4.55%) Infrastructure Engineer
3 1 (4.55%) Relationships Manager
3 1 (4.55%) Senior Infrastructure Engineer
3 1 (4.55%) Service Analyst
3 1 (4.55%) Service Desk Analyst
3 1 (4.55%) Service Manager
3 1 (4.55%) Services Delivery Manager
3 1 (4.55%) Technical Solutions Architect
3 1 (4.55%) Test Analyst
3 1 (4.55%) Voice Engineer
Miscellaneous
1 2 (9.09%) Data Centre
2 1 (4.55%) Analytical Skills
2 1 (4.55%) EqualLogic
2 1 (4.55%) iPad
2 1 (4.55%) iPhone
Operating Systems
1 3 (13.64%) Windows
2 1 (4.55%) Windows 8
2 1 (4.55%) Windows Server
2 1 (4.55%) Windows Server 2008
2 1 (4.55%) Windows Server 2012
2 1 (4.55%) Windows Vista
2 1 (4.55%) Windows XP
Processes & Methodologies
1 14 (63.64%) ITIL
2 7 (31.82%) ITSM
3 3 (13.64%) Data Modelling
3 3 (13.64%) Functional Testing
3 3 (13.64%) Service Delivery
4 2 (9.09%) Critical Success Factor
4 2 (9.09%) Incident Management
4 2 (9.09%) ITIL V3
4 2 (9.09%) Service Desk Management
4 2 (9.09%) Software Licensing
5 1 (4.55%) Business Continuity
5 1 (4.55%) Business Continuity Management
5 1 (4.55%) CRM
5 1 (4.55%) Data Management
5 1 (4.55%) Email Filtering
5 1 (4.55%) Kalman Filter
5 1 (4.55%) Mobile Device Management
5 1 (4.55%) Performance Management
5 1 (4.55%) Stakeholder Management
5 1 (4.55%) Test Scripting
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 7 (31.82%) Security Cleared
2 6 (27.27%) SC Cleared
3 1 (4.55%) CCNA
3 1 (4.55%) Cisco Certification
3 1 (4.55%) HND
3 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.55%) SLA
System Software
1 2 (9.09%) Active Directory
2 1 (4.55%) VMware Infrastructure
Systems Management
1 2 (9.09%) SCCM
1 2 (9.09%) SCOM
2 1 (4.55%) NetBackup
Vendors
1 6 (27.27%) Microsoft
2 3 (13.64%) IBM
2 3 (13.64%) ServiceNow
3 2 (9.09%) Cisco
4 1 (4.55%) BMC
4 1 (4.55%) HP
4 1 (4.55%) Lotus
4 1 (4.55%) NetApp
4 1 (4.55%) Remedy
4 1 (4.55%) VMware