The table below looks at the statistics for Service Management skills in IT contracts advertised for the Swindon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 38 28 32
Rank change year-on-year
-10 +4
Contract jobs citing Service Management 7 10 8
As % of all contract IT jobs located in Swindon 1.63% 2.92% 2.23%
As % of the Processes & Methodologies category 2.13% 4.15% 3.27%
Number of daily rates quoted 5 6 5
Average daily rate
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£493 £375 £450
Average daily rate % change year-on-year
+31.33% -16.66%
90% offered a daily rate of more than £300 £185 £338
10% offered a daily rate of more than £540 £479 £500
UK excluding London average daily rate £350 £350 £360
% change year-on-year
- -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.00 £13.35 £16.00
% change year-on-year
+4.86% -16.56%
Service Management
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Contract IT job ads with a match in the
Processes & Methodologies category
328 241 245
As % of all contract IT jobs located in Swindon 76.28% 70.47% 68.25%
Number of daily rates quoted 257 174 158
Average daily rate £438 £420 £400
Average daily rate % change year-on-year
+4.16% +5.00%
90% offered a daily rate of more than £275 £250 £275
10% offered a daily rate of more than £525 £513 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 4 2 8
Average hourly rate £23.85 £16.75 £21.50
Average hourly rate % change year-on-year
+42.35% -22.09%
90% offered a hourly rate of more than £22.69 £12.15 £12.50
10% offered a hourly rate of more than £95.00 £21.35 £32.50
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Service Management
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Swindon

Service Management
Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Swindon region.

Service Management Daily Rate Trend in Swindon

Service Management
Daily Rate Histogram in Swindon

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Swindon region over the 3 months to 28 August 2014.

Service Management Daily Rate Histogram in Swindon

Service Management
Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Swindon region.

Service Management Hourly Rate Trend in Swindon

Service Management
Top 30 Related IT Skills in Swindon

For the 6 months to 28 August 2014, IT contractor jobs across the Swindon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 7 (53.85%) Finance
2 6 (46.15%) ITIL
3 4 (30.77%) Change Management
3 4 (30.77%) ISEB
4 3 (23.08%) Risk Management
4 3 (23.08%) PRINCE2
4 3 (23.08%) Microsoft
4 3 (23.08%) Remedy
4 3 (23.08%) MS Excel
4 3 (23.08%) Banking
4 3 (23.08%) Information Security
4 3 (23.08%) Stakeholder Management
4 3 (23.08%) PRINCE2 Practitioner
5 2 (15.38%) Customer Engagement
5 2 (15.38%) ServiceNow
5 2 (15.38%) Problem Management
5 2 (15.38%) McAfee
5 2 (15.38%) ITSM
6 1 (7.69%) Service Delivery
6 1 (7.69%) Juniper
6 1 (7.69%) Windows Server 2003
6 1 (7.69%) Wi-Fi
6 1 (7.69%) BT
6 1 (7.69%) Telecoms
6 1 (7.69%) Migration
6 1 (7.69%) Sophos
6 1 (7.69%) Configuration Management
6 1 (7.69%) Active Directory
6 1 (7.69%) HP
6 1 (7.69%) Windows

Service Management
Top Related IT Skills in Swindon by Category

For the 6 months to 28 August 2014, IT contractor jobs across the Swindon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.69%) MS Exchange
1 1 (7.69%) Exchange Server 2003
1 1 (7.69%) Exchange Server 2013
Applications
1 3 (23.08%) MS Excel
Communications & Networking
1 1 (7.69%) LAN
1 1 (7.69%) VoIP
1 1 (7.69%) WAN
1 1 (7.69%) DHCP
1 1 (7.69%) DNS
1 1 (7.69%) Wi-Fi
General
1 7 (53.85%) Finance
2 3 (23.08%) Banking
3 1 (7.69%) Telecoms
Job Titles
1 3 (23.08%) Project Manager
2 2 (15.38%) Consultant
2 2 (15.38%) Service Manager
3 1 (7.69%) Project Administrator
3 1 (7.69%) Problem Manager
3 1 (7.69%) Services Delivery Analyst
3 1 (7.69%) Service Management Consultant
3 1 (7.69%) Service Management Analyst
3 1 (7.69%) Network Design Engineer
3 1 (7.69%) Senior Service Manager
3 1 (7.69%) Network Engineer
3 1 (7.69%) Senior Manager
3 1 (7.69%) Service Analyst
3 1 (7.69%) Administrator
3 1 (7.69%) Design Engineer
3 1 (7.69%) Management Consultant
3 1 (7.69%) Analyst
Miscellaneous
1 1 (7.69%) Video Conferencing
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows Server 2003
1 1 (7.69%) Windows Server 2008
1 1 (7.69%) Windows 7
Processes & Methodologies
1 6 (46.15%) ITIL
2 4 (30.77%) Change Management
3 3 (23.08%) Risk Management
3 3 (23.08%) PRINCE2
3 3 (23.08%) Stakeholder Management
3 3 (23.08%) Information Security
4 2 (15.38%) Problem Management
4 2 (15.38%) Customer Engagement
4 2 (15.38%) ITSM
5 1 (7.69%) Migration
5 1 (7.69%) Configuration Management
5 1 (7.69%) Service Delivery
5 1 (7.69%) Network Management
5 1 (7.69%) User Acceptance Testing
5 1 (7.69%) Test Scripting
5 1 (7.69%) Network Design
Qualifications
1 4 (30.77%) ISEB
2 3 (23.08%) PRINCE2 Practitioner
3 1 (7.69%) DV Cleared
3 1 (7.69%) Security Cleared
3 1 (7.69%) ISEB Practitioner
Quality Assurance & Compliance
1 1 (7.69%) QA
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) VMware Infrastructure
1 1 (7.69%) Hyper-V
Vendors
1 3 (23.08%) Microsoft
1 3 (23.08%) Remedy
2 2 (15.38%) McAfee
2 2 (15.38%) ServiceNow
3 1 (7.69%) Sophos
3 1 (7.69%) BT
3 1 (7.69%) VMware
3 1 (7.69%) HP
3 1 (7.69%) Juniper
3 1 (7.69%) Oracle
3 1 (7.69%) Cisco