The table below looks at the statistics for Service Management skills in IT contracts advertised for the Swindon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 43 31 35
Rank change year-on-year
-12 +4
Contract jobs citing Service Management 5 7 10
As % of all contract IT jobs located in Swindon 1.11% 2.17% 2.65%
As % of the Processes & Methodologies category 1.36% 2.85% 3.46%
Number of daily rates quoted 5 7 8
Average daily rate
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£425 £398 £575
Average daily rate % change year-on-year
+6.91% -30.86%
90% offered a daily rate of more than £272 £325 £513
10% offered a daily rate of more than £462 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £16.08 £18.00
% change year-on-year
-6.68% -10.69%
Service Management
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Contract IT job ads with a match in the
Processes & Methodologies category
368 246 289
As % of all contract IT jobs located in Swindon 81.42% 76.16% 76.66%
Number of daily rates quoted 280 188 246
Average daily rate £450 £400 £425
Average daily rate % change year-on-year
+12.50% -5.88%
90% offered a daily rate of more than £300 £225 £300
10% offered a daily rate of more than £575 £520 £545
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 11 7 8
Average hourly rate £22.69 £22.50 £14.50
Average hourly rate % change year-on-year
+0.84% +55.17%
90% offered a hourly rate of more than £13.00 £13.50 £13.50
10% offered a hourly rate of more than £42.50 £22.50 £42.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Swindon

Service Management
Daily Rate Trend in Swindon

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Swindon region.

Service Management Daily Rate Trend in Swindon

Service Management
Daily Rate Histogram in Swindon

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Swindon region over the 3 months to 24 December 2014.

Service Management Daily Rate Histogram in Swindon

Service Management
Hourly Rate Trend in Swindon

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Swindon region.

Service Management Hourly Rate Trend in Swindon

Service Management
Top 30 Related IT Skills in Swindon

For the 6 months to 24 December 2014, IT contractor jobs across the Swindon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 9 (64.29%) ITIL
2 6 (42.86%) Finance
3 3 (21.43%) Incident Management
3 3 (21.43%) Windows
3 3 (21.43%) Microsoft
3 3 (21.43%) Project Management
4 2 (14.29%) Remedy
4 2 (14.29%) McAfee
4 2 (14.29%) Change Management
4 2 (14.29%) ITSM
4 2 (14.29%) PRINCE
4 2 (14.29%) EMC
4 2 (14.29%) PMI
4 2 (14.29%) PMI Certification
4 2 (14.29%) Juniper
4 2 (14.29%) PRINCE2
4 2 (14.29%) MS Project
4 2 (14.29%) Cisco
4 2 (14.29%) Knowledge Management
4 2 (14.29%) Problem Management
4 2 (14.29%) Security Cleared
4 2 (14.29%) Windows Server 2008
4 2 (14.29%) Network Management
4 2 (14.29%) ITIL V3
4 2 (14.29%) EMC RecoverPoint
4 2 (14.29%) Windows 7
5 1 (7.14%) Portfolio Management
5 1 (7.14%) Demand Management
5 1 (7.14%) Capacity Management
5 1 (7.14%) Windows Server 2012

Service Management
Top Related IT Skills in Swindon by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Swindon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) IBM Notes
1 1 (7.14%) MS Exchange
1 1 (7.14%) Exchange Server 2003
1 1 (7.14%) Exchange Server 2013
Applications
1 2 (14.29%) MS Project
Business Applications
1 1 (7.14%) Remedy ITSM
Communications & Networking
1 1 (7.14%) LAN
1 1 (7.14%) WAN
1 1 (7.14%) DHCP
1 1 (7.14%) DNS
1 1 (7.14%) Firewall
General
1 6 (42.86%) Finance
Job Titles
1 4 (28.57%) Service Manager
2 3 (21.43%) Process Manager
3 2 (14.29%) Consultant
3 2 (14.29%) Project Manager
3 2 (14.29%) Integration Manager
4 1 (7.14%) Design Engineer
4 1 (7.14%) Management Consultant
4 1 (7.14%) IT Consultant
4 1 (7.14%) Network Engineer
4 1 (7.14%) Infrastructure Project Manager
4 1 (7.14%) Systems Designer
4 1 (7.14%) Senior Manager
4 1 (7.14%) Security Consultant
4 1 (7.14%) Administrator
4 1 (7.14%) Service Integration Manager
4 1 (7.14%) Designer
4 1 (7.14%) Build Engineer
4 1 (7.14%) Project Administrator
4 1 (7.14%) IT Security Consultant
4 1 (7.14%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 1 (7.14%) X-Windows
Miscellaneous
1 2 (14.29%) PMI
2 1 (7.14%) Analytical Skills
Operating Systems
1 3 (21.43%) Windows
2 2 (14.29%) Windows Server 2008
2 2 (14.29%) Windows 7
3 1 (7.14%) Windows Server 2012
3 1 (7.14%) Windows Server 2003
Processes & Methodologies
1 9 (64.29%) ITIL
2 3 (21.43%) Project Management
2 3 (21.43%) Incident Management
3 2 (14.29%) Problem Management
3 2 (14.29%) Network Management
3 2 (14.29%) ITIL V3
3 2 (14.29%) Change Management
3 2 (14.29%) ITSM
3 2 (14.29%) PRINCE2
3 2 (14.29%) PRINCE
3 2 (14.29%) Knowledge Management
4 1 (7.14%) Configuration Management
4 1 (7.14%) Migration
4 1 (7.14%) Network Design
4 1 (7.14%) Portfolio Management
4 1 (7.14%) Demand Management
4 1 (7.14%) Capacity Management
4 1 (7.14%) Service Continuity Management
4 1 (7.14%) Coaching
4 1 (7.14%) User Acceptance Testing
Qualifications
1 2 (14.29%) PMI Certification
1 2 (14.29%) Security Cleared
2 1 (7.14%) DV Cleared
Quality Assurance & Compliance
1 1 (7.14%) COBIT
1 1 (7.14%) QA
1 1 (7.14%) PCI DSS
System Software
1 2 (14.29%) EMC RecoverPoint
2 1 (7.14%) Active Directory
2 1 (7.14%) Microsoft App-V
2 1 (7.14%) VMware Infrastructure
2 1 (7.14%) Hyper-V
Systems Management
1 1 (7.14%) SCCM
Vendors
1 3 (21.43%) Microsoft
2 2 (14.29%) Cisco
2 2 (14.29%) EMC
2 2 (14.29%) Juniper
2 2 (14.29%) Remedy
2 2 (14.29%) McAfee
3 1 (7.14%) Sophos
3 1 (7.14%) BT
3 1 (7.14%) VMware
3 1 (7.14%) ServiceNow
3 1 (7.14%) BMC
3 1 (7.14%) Lotus
3 1 (7.14%) Oracle
3 1 (7.14%) HP