The first table below looks at the demand for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wiltshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 59 39 27
Rank change year-on-year
-20 -12
Contract jobs citing Service Management 10 12 32
As % of all contract IT jobs located in Wiltshire 1.40% 2.59% 4.55%
As % of the Processes & Methodologies category 1.89% 3.31% 6.88%
Number of daily rates quoted 4 6 24
Average daily rate £300 £375 £219
Average daily rate % change year-on-year
-20.00% +71.42%
90% offered a daily rate of more than £180 £334 £138
10% offered a daily rate of more than £385 £425 £335
UK excluding London average daily rate £354 £365 £350
% change year-on-year
-3.15% +4.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.02 £16.00 £16.50
% change year-on-year
+25.09% -3.03%
Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
528 363 465
As % of all contract IT jobs located in Wiltshire 74.16% 78.23% 66.05%
Number of daily rates quoted 352 259 283
Average daily rate £400 £420 £385
Average daily rate % change year-on-year
-4.76% +9.09%
90% offered a daily rate of more than £263 £280 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 14 10 33
Average hourly rate £40.00 £32.50 £25.00
Average hourly rate % change year-on-year
+23.07% +30.00%
90% offered a hourly rate of more than £22.50 £13.73 £12.00
10% offered a hourly rate of more than £55.00 £37.50 £42.10
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Service Management
South West

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 18 April 2014.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Swindon -8 9 £300 -25.00% 4
Chippenham - - - -
Corsham - - - -
Salisbury - - - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 18 April 2014, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 22 (68.75%) ITIL
2 14 (43.75%) Finance
3 12 (37.50%) ITSM
4 9 (28.13%) ITIL Certification
5 8 (25.00%) Security Cleared
6 6 (18.75%) SC Cleared
7 4 (12.50%) SAP
7 4 (12.50%) Windows
7 4 (12.50%) Microsoft
7 4 (12.50%) Service Delivery
7 4 (12.50%) Stakeholder Management
7 4 (12.50%) VMware
7 4 (12.50%) Asset Management
7 4 (12.50%) ITIL V3
7 4 (12.50%) VMware Infrastructure
8 3 (9.38%) Validation
8 3 (9.38%) Change Management
8 3 (9.38%) MS Visio
8 3 (9.38%) SLA
8 3 (9.38%) MS Excel
8 3 (9.38%) MS Office
9 2 (6.25%) Project Management
9 2 (6.25%) Mainframe
9 2 (6.25%) Remedy
9 2 (6.25%) PRINCE2
9 2 (6.25%) IBM
9 2 (6.25%) Unisys
9 2 (6.25%) HP
9 2 (6.25%) Risk Management
9 2 (6.25%) Publishing

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 3 (9.38%) MS Visio
1 3 (9.38%) MS Excel
1 3 (9.38%) MS Office
Business Applications
1 2 (6.25%) SAP EBP
1 2 (6.25%) SAP SRM
2 1 (3.13%) Remedy ITSM
Cloud Services
1 1 (3.13%) IaaS
Development Applications
1 2 (6.25%) LSMW
General
1 14 (43.75%) Finance
2 2 (6.25%) Publishing
2 2 (6.25%) Banking
3 1 (3.13%) Manufacturing
Job Titles
1 5 (15.63%) Architect
1 5 (15.63%) Analyst
2 3 (9.38%) Service Manager
2 3 (9.38%) Consultant
2 3 (9.38%) Service Analyst
3 2 (6.25%) Senior Manager
3 2 (6.25%) Management Consultant
3 2 (6.25%) Problem Manager
3 2 (6.25%) ITIL Manager
4 1 (3.13%) Software Licensing Analyst
4 1 (3.13%) Service Design Consultant
4 1 (3.13%) Senior Communications Manager
4 1 (3.13%) Performance Analyst
4 1 (3.13%) SAP Support
4 1 (3.13%) Service Management Consultant
4 1 (3.13%) Service Management Analyst
4 1 (3.13%) Services Delivery Consultant
4 1 (3.13%) Deskside Support
4 1 (3.13%) Change Manager
4 1 (3.13%) Communications Manager
Miscellaneous
1 2 (6.25%) Mainframe
2 1 (3.13%) PDA
Operating Systems
1 4 (12.50%) Windows
2 1 (3.13%) Windows Vista
2 1 (3.13%) Windows XP
Processes & Methodologies
1 22 (68.75%) ITIL
2 12 (37.50%) ITSM
3 4 (12.50%) Service Delivery
3 4 (12.50%) Stakeholder Management
3 4 (12.50%) Asset Management
3 4 (12.50%) ITIL V3
4 3 (9.38%) Validation
4 3 (9.38%) Change Management
5 2 (6.25%) Project Management
5 2 (6.25%) PRINCE2
5 2 (6.25%) Risk Management
5 2 (6.25%) Business Analysis
5 2 (6.25%) Content Management
5 2 (6.25%) Incident Management
6 1 (3.13%) Problem Management
6 1 (3.13%) Release Management
6 1 (3.13%) ITIL V2
6 1 (3.13%) Portfolio Management
6 1 (3.13%) Continuous Improvement
6 1 (3.13%) Infrastructure Management
Qualifications
1 9 (28.13%) ITIL Certification
2 8 (25.00%) Security Cleared
3 6 (18.75%) SC Cleared
4 2 (6.25%) PRINCE2 Practitioner
5 1 (3.13%) ISEB
Quality Assurance & Compliance
1 3 (9.38%) SLA
System Software
1 4 (12.50%) VMware Infrastructure
Systems Management
1 1 (3.13%) Control-M
Vendors
1 4 (12.50%) SAP
1 4 (12.50%) Microsoft
1 4 (12.50%) VMware
2 2 (6.25%) Remedy
2 2 (6.25%) IBM
2 2 (6.25%) Unisys
2 2 (6.25%) HP
3 1 (3.13%) Fujitsu
3 1 (3.13%) Compaq