The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Service Management
South West / Wiltshire
Rank 41 42 46
Rank change year-on-year
+1 +4
Contract jobs citing Service Management 21 22 11
As % of all contract IT jobs located in Wiltshire 3.03% 3.20% 1.70%
As % of the Processes & Methodologies category 3.84% 3.99% 2.11%
Number of daily rates quoted 13 18 9
Median daily rate £230 £240 £425
Median daily rate % change year-on-year
-4.16% -43.52%
90% offered a daily rate of more than £195 £189 £246
10% offered a daily rate of more than £520 £438 £454
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 2 1 0
Median hourly rate £41.00 £10.50 -
Median hourly rate % change year-on-year
+290.47% -
UK excluding London median hourly rate £12.50 £15.00 £15.00
% change year-on-year
-16.66% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
547 552 521
As % of all contract IT jobs located in Wiltshire 78.82% 80.35% 80.53%
Number of daily rates quoted 392 403 382
Median daily rate £413 £370 £450
Median daily rate % change year-on-year
+11.48% -17.77%
90% offered a daily rate of more than £275 £250 £311
10% offered a daily rate of more than £599 £500 £575
UK excluding London median daily rate £405 £400 £390
% change year-on-year
+1.25% +2.56%
Number of hourly rates quoted 15 13 25
Median hourly rate £38.50 £40.50 £28.50
Median hourly rate % change year-on-year
-4.93% +42.10%
UK excluding London median hourly rate £35.00 £40.00 £26.00
% change year-on-year
-12.50% +53.84%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of contract jobs across the Wiltshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 19 January 2017.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham -12 7 £320 +39.13%
Swindon +5 4 £525 +78.72% 2
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 19 January 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Management.

1 30 (62.50%) ITIL
2 29 (60.42%) Security Cleared
3 22 (45.83%) SC Cleared
4 19 (39.58%) Windows
5 15 (31.25%) Military
6 12 (25.00%) ITIL Certification
7 11 (22.92%) Business Continuity
7 11 (22.92%) DV Cleared
7 11 (22.92%) Problem Management
7 11 (22.92%) Analytical Skills
8 9 (18.75%) Migration
8 9 (18.75%) Cisco
8 9 (18.75%) Microsoft
8 9 (18.75%) HP
9 8 (16.67%) Active Directory
9 8 (16.67%) Change Management
9 8 (16.67%) VMware
9 8 (16.67%) VMware Infrastructure
9 8 (16.67%) Windows Server
10 7 (14.58%) Cisco Certification
10 7 (14.58%) CCNA
11 6 (12.50%) Microsoft Certification
11 6 (12.50%) PRINCE2
11 6 (12.50%) MS Office
11 6 (12.50%) OpenView Configuration Management
11 6 (12.50%) Replication
11 6 (12.50%) Windows 7
12 5 (10.42%) Open Source
12 5 (10.42%) Service Delivery
12 5 (10.42%) Information Security

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.33%) IBM Notes
2 3 (6.25%) SharePoint
3 2 (4.17%) MS Exchange
Applications
1 6 (12.50%) MS Office
2 2 (4.17%) MS PowerPoint
2 2 (4.17%) MS Visio
3 1 (2.08%) MS Excel
Cloud Services
1 3 (6.25%) IaaS
1 3 (6.25%) PaaS
2 2 (4.17%) Microsoft Azure
3 1 (2.08%) Office 365
Communications & Networking
1 5 (10.42%) VLAN
2 3 (6.25%) Ethernet
2 3 (6.25%) VoIP
3 2 (4.17%) Internet
3 2 (4.17%) LAN
3 2 (4.17%) SAN
3 2 (4.17%) WAN
4 1 (2.08%) ATM
4 1 (2.08%) DWDM
4 1 (2.08%) EIGRP
4 1 (2.08%) OSPF
4 1 (2.08%) Spanning Tree
Database & Business Intelligence
1 1 (2.08%) BusinessObjects
General
1 15 (31.25%) Military
2 4 (8.33%) Finance
3 3 (6.25%) Banking
3 3 (6.25%) Retail
4 2 (4.17%) Back Office
4 2 (4.17%) Telecoms
5 1 (2.08%) Legal
Job Titles
1 9 (18.75%) Architect
2 8 (16.67%) Problem Manager
3 7 (14.58%) Service Manager
4 5 (10.42%) Support Engineer
5 4 (8.33%) Deskside Engineer
5 4 (8.33%) Deskside Support
5 4 (8.33%) Deskside Support Engineer
5 4 (8.33%) Information Architect
5 4 (8.33%) Information Security Architect
5 4 (8.33%) Security Architect
6 3 (6.25%) Analyst
6 3 (6.25%) Consultant
6 3 (6.25%) Coordinator
6 3 (6.25%) NOC Engineer
6 3 (6.25%) Solutions Architect
7 2 (4.17%) Customer Services Manager
7 2 (4.17%) Designer
7 2 (4.17%) ICT Manager
7 2 (4.17%) ITIL Manager
7 2 (4.17%) ITIL Service Manager
Miscellaneous
1 11 (22.92%) Analytical Skills
2 6 (12.50%) Replication
3 4 (8.33%) Management Information System
4 3 (6.25%) Cyber Defence
4 3 (6.25%) Enterprise Software
5 2 (4.17%) CESG
5 2 (4.17%) Client/Server
5 2 (4.17%) Fat Client
5 2 (4.17%) Hybrid Cloud
5 2 (4.17%) Thin Client
5 2 (4.17%) Virtual Team
6 1 (2.08%) CMDB
6 1 (2.08%) Computer Science
6 1 (2.08%) Data Protection Act
6 1 (2.08%) Mainframe
6 1 (2.08%) Mathematics
6 1 (2.08%) Reference Data
Operating Systems
1 19 (39.58%) Windows
2 8 (16.67%) Windows Server
3 6 (12.50%) Windows 7
4 2 (4.17%) Linux
4 2 (4.17%) Windows Server 2008
Processes & Methodologies
1 30 (62.50%) ITIL
2 11 (22.92%) Business Continuity
2 11 (22.92%) Problem Management
3 9 (18.75%) Migration
4 8 (16.67%) Change Management
5 6 (12.50%) PRINCE2
6 5 (10.42%) Information Security
6 5 (10.42%) Open Source
6 5 (10.42%) Service Delivery
7 4 (8.33%) Agile Software Development
7 4 (8.33%) Scrum
7 4 (8.33%) Security Architecture
7 4 (8.33%) Six Sigma
8 3 (6.25%) ITSM
8 3 (6.25%) Prototyping
8 3 (6.25%) Stakeholder Management
9 2 (4.17%) DevOps
9 2 (4.17%) ITIL V3
9 2 (4.17%) Translating Business Requirements
9 2 (4.17%) Waterfall
Programming Languages
1 2 (4.17%) PowerShell
1 2 (4.17%) SQL
Qualifications
1 29 (60.42%) Security Cleared
2 22 (45.83%) SC Cleared
3 12 (25.00%) ITIL Certification
4 11 (22.92%) DV Cleared
5 7 (14.58%) CCNA
5 7 (14.58%) Cisco Certification
6 6 (12.50%) Microsoft Certification
7 3 (6.25%) CISSP
8 2 (4.17%) BPSS Clearance
8 2 (4.17%) MCSE
9 1 (2.08%) CCNP
9 1 (2.08%) Degree
9 1 (2.08%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (8.33%) ISO/IEC 27001
2 3 (6.25%) PCI DSS
3 2 (4.17%) JSP 440
4 1 (2.08%) COBIT
4 1 (2.08%) SLA
System Software
1 8 (16.67%) Active Directory
1 8 (16.67%) VMware Infrastructure
2 2 (4.17%) Docker
2 2 (4.17%) Firmware
2 2 (4.17%) Hyper-V
2 2 (4.17%) Virtual Machines
2 2 (4.17%) VMware ESXi
3 1 (2.08%) Microsoft Virtual Server
3 1 (2.08%) Virtual Servers
Systems Management
1 6 (12.50%) OpenView Configuration Management
2 1 (2.08%) Cisco LMS
Vendors
1 9 (18.75%) Cisco
1 9 (18.75%) HP
1 9 (18.75%) Microsoft
2 8 (16.67%) VMware
3 4 (8.33%) CA
3 4 (8.33%) Lotus
4 3 (6.25%) BT
5 2 (4.17%) 3PAR
5 2 (4.17%) Brocade
5 2 (4.17%) Juniper
5 2 (4.17%) Remedy
5 2 (4.17%) Sophos
5 2 (4.17%) Veeam
6 1 (2.08%) Ciena
6 1 (2.08%) Fujitsu
6 1 (2.08%) IBM
6 1 (2.08%) ServiceNow
6 1 (2.08%) SolarWinds