The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 28 34 42
Rank change year-on-year
+6 +8
Contract jobs citing Service Management 35 28 21
As % of all contract IT jobs located in Wiltshire 4.85% 3.81% 2.97%
As % of the Processes & Methodologies category 5.93% 4.85% 3.60%
Number of daily rates quoted 25 22 19
Median daily rate £320 £325 £450
Median daily rate % change year-on-year
-1.53% -27.77%
90% offered a daily rate of more than £195 £221 £303
10% offered a daily rate of more than £540 £438 £510
UK excluding London median daily rate £400 £390 £350
% change year-on-year
+2.56% +11.42%
Number of hourly rates quoted 4 0 0
Median hourly rate £43.00 - -
UK excluding London median hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
590 577 583
As % of all contract IT jobs located in Wiltshire 81.83% 78.50% 82.58%
Number of daily rates quoted 438 416 400
Median daily rate £413 £375 £450
Median daily rate % change year-on-year
+10.00% -16.66%
90% offered a daily rate of more than £275 £255 £300
10% offered a daily rate of more than £600 £500 £563
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 18 14 36
Median hourly rate £41.00 £42.50 £28.50
Median hourly rate % change year-on-year
-3.52% +49.12%
90% offered a hourly rate of more than £31.50 £37.40 £13.00
10% offered a hourly rate of more than £45.00 £45.50 £41.45
UK excluding London median hourly rate £30.25 £34.00 £25.00
% change year-on-year
-11.02% +36.00%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of contract jobs across the Wiltshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 9 December 2016.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham -2 16 £410 +78.26%
Swindon 0 6 £463 +21.71% 3
Chippenham - 1 - - 1
Salisbury - 1 - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 9 December 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Management.

1 40 (68.97%) ITIL
2 36 (62.07%) Security Cleared
3 27 (46.55%) SC Cleared
4 22 (37.93%) Windows
5 16 (27.59%) Military
6 14 (24.14%) Problem Management
7 13 (22.41%) ITIL Certification
8 12 (20.69%) Active Directory
8 12 (20.69%) HP
8 12 (20.69%) VMware
8 12 (20.69%) Change Management
8 12 (20.69%) Business Continuity
8 12 (20.69%) DV Cleared
8 12 (20.69%) VMware Infrastructure
9 11 (18.97%) Analytical Skills
10 10 (17.24%) Cisco
11 9 (15.52%) Microsoft
11 9 (15.52%) SharePoint
11 9 (15.52%) Service Delivery
11 9 (15.52%) Windows Server
12 8 (13.79%) OpenView Configuration Management
13 7 (12.07%) CA
13 7 (12.07%) CCNA
13 7 (12.07%) Cisco Certification
13 7 (12.07%) Replication
13 7 (12.07%) Migration
13 7 (12.07%) ISO/IEC 27001
13 7 (12.07%) Windows 7
14 6 (10.34%) ITIL V3
14 6 (10.34%) Information Security

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (15.52%) SharePoint
2 4 (6.90%) IBM Notes
3 3 (5.17%) MS Exchange
Applications
1 6 (10.34%) MS Office
2 3 (5.17%) MS Visio
3 2 (3.45%) MS PowerPoint
4 1 (1.72%) MS Excel
Cloud Services
1 4 (6.90%) IaaS
1 4 (6.90%) PaaS
2 3 (5.17%) Microsoft Azure
2 3 (5.17%) Office 365
3 1 (1.72%) SaaS
Communications & Networking
1 5 (8.62%) VLAN
2 4 (6.90%) VoIP
3 3 (5.17%) Ethernet
3 3 (5.17%) SAN
4 2 (3.45%) Internet
4 2 (3.45%) LAN
4 2 (3.45%) WAN
5 1 (1.72%) ATM
5 1 (1.72%) DWDM
5 1 (1.72%) EIGRP
5 1 (1.72%) OSPF
5 1 (1.72%) Spanning Tree
Database & Business Intelligence
1 4 (6.90%) BusinessObjects
General
1 16 (27.59%) Military
2 5 (8.62%) Finance
3 4 (6.90%) Telecoms
4 3 (5.17%) Back Office
4 3 (5.17%) Banking
4 3 (5.17%) Retail
5 1 (1.72%) Legal
Job Titles
1 11 (18.97%) Problem Manager
2 10 (17.24%) Architect
3 8 (13.79%) Service Manager
4 5 (8.62%) Support Engineer
5 4 (6.90%) Analyst
5 4 (6.90%) Deskside Engineer
5 4 (6.90%) Deskside Support
5 4 (6.90%) Deskside Support Engineer
5 4 (6.90%) Information Architect
5 4 (6.90%) Information Security Architect
5 4 (6.90%) Security Architect
6 3 (5.17%) Consultant
6 3 (5.17%) Coordinator
6 3 (5.17%) IT Manager
6 3 (5.17%) NOC Engineer
6 3 (5.17%) Solutions Architect
7 2 (3.45%) Administrator
7 2 (3.45%) Operations Manager
7 2 (3.45%) Service Analyst
7 2 (3.45%) Support Technician
Miscellaneous
1 11 (18.97%) Analytical Skills
2 7 (12.07%) Replication
3 5 (8.62%) CMDB
4 4 (6.90%) Management Information System
5 3 (5.17%) CESG
5 3 (5.17%) Fat Client
5 3 (5.17%) Thin Client
6 2 (3.45%) Client/Server
6 2 (3.45%) Hybrid Cloud
6 2 (3.45%) Virtual Team
7 1 (1.72%) Computer Science
7 1 (1.72%) Data Protection Act
7 1 (1.72%) Enterprise Software
7 1 (1.72%) Mainframe
7 1 (1.72%) Mathematics
7 1 (1.72%) Reference Data
Operating Systems
1 22 (37.93%) Windows
2 9 (15.52%) Windows Server
3 7 (12.07%) Windows 7
4 3 (5.17%) Linux
4 3 (5.17%) Windows Server 2008
Processes & Methodologies
1 40 (68.97%) ITIL
2 14 (24.14%) Problem Management
3 12 (20.69%) Business Continuity
3 12 (20.69%) Change Management
4 9 (15.52%) Service Delivery
5 7 (12.07%) Migration
6 6 (10.34%) Information Security
6 6 (10.34%) ITIL V3
7 5 (8.62%) Configuration Management
7 5 (8.62%) Open Source
7 5 (8.62%) PRINCE2
8 4 (6.90%) Agile Software Development
8 4 (6.90%) Data Entry
8 4 (6.90%) ITSM
8 4 (6.90%) Knowledge Management
8 4 (6.90%) Scrum
8 4 (6.90%) Security Architecture
8 4 (6.90%) Six Sigma
8 4 (6.90%) Stakeholder Management
9 3 (5.17%) Prototyping
Programming Languages
1 3 (5.17%) PowerShell
1 3 (5.17%) SQL
Qualifications
1 36 (62.07%) Security Cleared
2 27 (46.55%) SC Cleared
3 13 (22.41%) ITIL Certification
4 12 (20.69%) DV Cleared
5 7 (12.07%) CCNA
5 7 (12.07%) Cisco Certification
6 6 (10.34%) Microsoft Certification
7 3 (5.17%) BPSS Clearance
7 3 (5.17%) CISSP
8 2 (3.45%) MCSE
9 1 (1.72%) BC Cleared
9 1 (1.72%) CCNP
9 1 (1.72%) Degree
9 1 (1.72%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (12.07%) ISO/IEC 27001
2 3 (5.17%) ISO 9001
2 3 (5.17%) JSP 440
2 3 (5.17%) PCI DSS
3 1 (1.72%) COBIT
3 1 (1.72%) SLA
System Software
1 12 (20.69%) Active Directory
1 12 (20.69%) VMware Infrastructure
2 3 (5.17%) VMware ESXi
3 2 (3.45%) Docker
3 2 (3.45%) Firmware
3 2 (3.45%) Hyper-V
3 2 (3.45%) Virtual Machines
4 1 (1.72%) Microsoft Virtual Server
4 1 (1.72%) Virtual Servers
Systems Management
1 8 (13.79%) OpenView Configuration Management
2 1 (1.72%) Cisco LMS
Vendors
1 12 (20.69%) HP
1 12 (20.69%) VMware
2 10 (17.24%) Cisco
3 9 (15.52%) Microsoft
4 7 (12.07%) CA
5 5 (8.62%) Remedy
6 4 (6.90%) Lotus
7 3 (5.17%) 3PAR
7 3 (5.17%) BT
7 3 (5.17%) Sophos
7 3 (5.17%) Veeam
8 2 (3.45%) Brocade
8 2 (3.45%) Juniper
8 2 (3.45%) ServiceNow
9 1 (1.72%) BMC
9 1 (1.72%) Ciena
9 1 (1.72%) Fujitsu
9 1 (1.72%) IBM
9 1 (1.72%) SolarWinds