The first table below looks at the demand for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Wiltshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 50 36 31
Rank change year-on-year
-14 -5
Contract jobs citing Service Management 11 20 23
As % of all contract IT jobs located in Wiltshire 1.62% 3.50% 3.81%
As % of the Processes & Methodologies category 2.23% 4.66% 5.75%
Number of daily rates quoted 9 12 12
Average daily rate
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of your Daily Rate
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£400 £424 £263
Average daily rate % change year-on-year
-5.60% +61.42%
90% offered a daily rate of more than £288 £258 £188
10% offered a daily rate of more than £530 £457 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 0 1 0
Average hourly rate - £15.50 -
UK excluding London average hourly rate £15.00 £14.00 £16.00
% change year-on-year
+7.14% -12.50%
Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
493 429 400
As % of all contract IT jobs located in Wiltshire 72.82% 75.13% 66.33%
Number of daily rates quoted 333 287 241
Average daily rate £400 £413 £400
Average daily rate % change year-on-year
-3.03% +3.12%
90% offered a daily rate of more than £275 £275 £260
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 7 19 24
Average hourly rate £37.50 £27.00 £25.00
Average hourly rate % change year-on-year
+38.88% +8.00%
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
South West

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 29 July 2014.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 29 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -7 7 £493 +16.56% 3
Chippenham - - - - 2
Corsham - - - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 July 2014, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 12 (60.00%) ITIL
2 8 (40.00%) Finance
3 6 (30.00%) ITSM
4 5 (25.00%) Change Management
4 5 (25.00%) ITIL V3
5 4 (20.00%) Remedy
5 4 (20.00%) ISEB
6 3 (15.00%) Cisco
6 3 (15.00%) Microsoft
6 3 (15.00%) PRINCE2
6 3 (15.00%) MS Excel
6 3 (15.00%) LAN
6 3 (15.00%) WAN
6 3 (15.00%) Configuration Management
6 3 (15.00%) Risk Management
6 3 (15.00%) Incident Management
6 3 (15.00%) Problem Management
6 3 (15.00%) PRINCE2 Practitioner
6 3 (15.00%) Stakeholder Management
6 3 (15.00%) Information Security
6 3 (15.00%) Banking
7 2 (10.00%) Remedy ITSM
7 2 (10.00%) Cisco IOS
7 2 (10.00%) BGP
7 2 (10.00%) Service Delivery
7 2 (10.00%) EIGRP
7 2 (10.00%) SLA
7 2 (10.00%) CCNP
7 2 (10.00%) CCNA
7 2 (10.00%) Cisco Certification

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 July 2014, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.00%) SharePoint
1 1 (5.00%) SharePoint 2010
Applications
1 3 (15.00%) MS Excel
Business Applications
1 2 (10.00%) Remedy ITSM
Communications & Networking
1 3 (15.00%) WAN
1 3 (15.00%) LAN
2 2 (10.00%) BGP
2 2 (10.00%) EIGRP
2 2 (10.00%) Wireshark
2 2 (10.00%) Cisco IOS
2 2 (10.00%) Cisco ASA
2 2 (10.00%) FWSM
3 1 (5.00%) Wi-Fi
3 1 (5.00%) VoIP
General
1 8 (40.00%) Finance
2 3 (15.00%) Banking
3 1 (5.00%) Telecoms
Job Titles
1 4 (20.00%) Analyst
2 3 (15.00%) Consultant
2 3 (15.00%) Project Manager
3 2 (10.00%) Management Consultant
3 2 (10.00%) Network Engineer
3 2 (10.00%) Senior Manager
3 2 (10.00%) Configuration Manager
3 2 (10.00%) Service Manager
3 2 (10.00%) Senior Network Engineer
4 1 (5.00%) Problem Manager
4 1 (5.00%) Communications Manager
4 1 (5.00%) Services Delivery Analyst
4 1 (5.00%) Performance Analyst
4 1 (5.00%) Service Management Consultant
4 1 (5.00%) Service Management Analyst
4 1 (5.00%) Senior Service Manager
4 1 (5.00%) Senior Communications Manager
4 1 (5.00%) Software Licensing Analyst
4 1 (5.00%) Service Analyst
Miscellaneous
1 1 (5.00%) Management Information System
1 1 (5.00%) CMDB
1 1 (5.00%) Video Conferencing
Operating Systems
1 1 (5.00%) Windows
Processes & Methodologies
1 12 (60.00%) ITIL
2 6 (30.00%) ITSM
3 5 (25.00%) Change Management
3 5 (25.00%) ITIL V3
4 3 (15.00%) Risk Management
4 3 (15.00%) Stakeholder Management
4 3 (15.00%) Information Security
4 3 (15.00%) PRINCE2
4 3 (15.00%) Configuration Management
4 3 (15.00%) Incident Management
4 3 (15.00%) Problem Management
5 2 (10.00%) Service Delivery
5 2 (10.00%) Root Cause Analysis
5 2 (10.00%) Capacity Management
5 2 (10.00%) Knowledge Management
6 1 (5.00%) Infrastructure Management
6 1 (5.00%) Performance Engineering
6 1 (5.00%) ITIL V2
6 1 (5.00%) User Acceptance Testing
6 1 (5.00%) Test Scripting
Qualifications
1 4 (20.00%) ISEB
2 3 (15.00%) PRINCE2 Practitioner
3 2 (10.00%) CCNP
3 2 (10.00%) CCNA
3 2 (10.00%) Cisco Certification
4 1 (5.00%) ITIL Certification
4 1 (5.00%) ISEB Practitioner
4 1 (5.00%) DV Cleared
4 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 2 (10.00%) SLA
Systems Management
1 2 (10.00%) Cisco Prime
Vendors
1 4 (20.00%) Remedy
2 3 (15.00%) Cisco
2 3 (15.00%) Microsoft
3 2 (10.00%) ServiceNow
4 1 (5.00%) Juniper
4 1 (5.00%) McAfee
4 1 (5.00%) BT