The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 48 52 36
Rank change year-on-year
+4 -16
Contract jobs citing Service Management 22 11 15
As % of all contract IT jobs located in Wiltshire 2.77% 1.54% 2.64%
As % of the Processes & Methodologies category 3.62% 2.08% 3.52%
Number of daily rates quoted 11 9 8
Average daily rate
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of your Daily Rate
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£400 £450 £400
Average daily rate % change year-on-year
-11.11% +12.50%
90% offered a daily rate of more than £375 £168 £211
10% offered a daily rate of more than £570 £530 £471
UK excluding London average daily rate £375 £351 £350
% change year-on-year
+6.83% +0.28%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
608 528 426
As % of all contract IT jobs located in Wiltshire 76.67% 73.85% 74.87%
Number of daily rates quoted 407 351 274
Average daily rate £401 £418 £400
Average daily rate % change year-on-year
-3.95% +4.37%
90% offered a daily rate of more than £260 £275 £250
10% offered a daily rate of more than £525 £525 £525
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 20 7 22
Average hourly rate £32.50 £20.00 £32.50
Average hourly rate % change year-on-year
+62.50% -38.46%
90% offered a hourly rate of more than £10.30 £19.00 £8.00
10% offered a hourly rate of more than £40.00 £105.00 £55.00
UK excluding London average hourly rate £32.50 £26.83 £30.25
% change year-on-year
+21.13% -11.30%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 2 September 2015.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon 0 11 £388 -21.31% 6
Corsham - 6 £425 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 2 September 2015, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 38 (77.55%) ITIL
2 21 (42.86%) Security Cleared
3 14 (28.57%) Service Delivery
4 13 (26.53%) SC Cleared
5 11 (22.45%) PRINCE2
5 11 (22.45%) Mentoring
6 10 (20.41%) Coaching
6 10 (20.41%) ITIL Foundation Certificate
6 10 (20.41%) Stakeholder Management
7 9 (18.37%) Finance
8 8 (16.33%) ITSM
9 7 (14.29%) Incident Management
10 6 (12.24%) Change Management
10 6 (12.24%) Windows
11 5 (10.20%) MS Excel
11 5 (10.20%) Active Directory
11 5 (10.20%) ITIL Certification
11 5 (10.20%) Project Management
11 5 (10.20%) APMP
11 5 (10.20%) ArcSight
11 5 (10.20%) Analytical Skills
12 4 (8.16%) Continuous Improvement
12 4 (8.16%) ITIL V3
12 4 (8.16%) DV Cleared
12 4 (8.16%) Banking
12 4 (8.16%) Degree
12 4 (8.16%) Agile Software Development
12 4 (8.16%) Microsoft
12 4 (8.16%) MS Visio
12 4 (8.16%) SharePoint

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (8.16%) SharePoint
2 3 (6.12%) Lync
2 3 (6.12%) Exchange Server 2013
3 2 (4.08%) MS Exchange
4 1 (2.04%) Exchange Server 2003
4 1 (2.04%) SharePoint 2013
4 1 (2.04%) IIS
Applications
1 5 (10.20%) MS Excel
2 4 (8.16%) MS Visio
2 4 (8.16%) MS Office
3 3 (6.12%) MS PowerPoint
4 2 (4.08%) MS Project
Communications & Networking
1 3 (6.12%) DHCP
1 3 (6.12%) DNS
2 2 (4.08%) HTTP
2 2 (4.08%) TCP/IP
2 2 (4.08%) VLAN
3 1 (2.04%) NAS
3 1 (2.04%) Multicast
3 1 (2.04%) Spanning Tree
3 1 (2.04%) LAN
3 1 (2.04%) VoIP
3 1 (2.04%) WAN
3 1 (2.04%) SAN
3 1 (2.04%) Internet
3 1 (2.04%) OSPF
3 1 (2.04%) EIGRP
3 1 (2.04%) Firewall
Database & Business Intelligence
1 1 (2.04%) SQL Server
General
1 9 (18.37%) Finance
2 4 (8.16%) Banking
3 2 (4.08%) Law
3 2 (4.08%) Telecoms
4 1 (2.04%) Military
4 1 (2.04%) Retail
4 1 (2.04%) Retail Banking
4 1 (2.04%) Marketing
Job Titles
1 15 (30.61%) Service Manager
2 7 (14.29%) Delivery Manager
2 7 (14.29%) Services Delivery Manager
3 5 (10.20%) Project Manager
4 4 (8.16%) Architect
4 4 (8.16%) Infrastructure Engineer
4 4 (8.16%) ITIL Process Owner
5 3 (6.12%) Incident Manager
5 3 (6.12%) Customer Services Manager
5 3 (6.12%) Designer
5 3 (6.12%) Solutions Architect
6 2 (4.08%) Analyst
6 2 (4.08%) Change Manager
6 2 (4.08%) Deployment Manager
6 2 (4.08%) Service Design Manager
7 1 (2.04%) Middleware Architect
7 1 (2.04%) ITIL Service Manager
7 1 (2.04%) IT Support
7 1 (2.04%) ITIL Manager
7 1 (2.04%) Service Management Consultant
Libraries, Frameworks & Software Standards
1 1 (2.04%) J2EE
1 1 (2.04%) Middleware
1 1 (2.04%) Doctrine
Miscellaneous
1 5 (10.20%) Analytical Skills
2 3 (6.12%) Replication
3 2 (4.08%) Statistics
3 2 (4.08%) Management Information System
3 2 (4.08%) Data Centre
4 1 (2.04%) Client/Server
4 1 (2.04%) Private Cloud
4 1 (2.04%) Computer Science
4 1 (2.04%) Visualisation
4 1 (2.04%) User Experience
Operating Systems
1 6 (12.24%) Windows
2 3 (6.12%) Windows Server 2008
3 2 (4.08%) Windows 7
3 2 (4.08%) Windows Server 2012
3 2 (4.08%) Linux
3 2 (4.08%) Windows Server 2003
Processes & Methodologies
1 38 (77.55%) ITIL
2 14 (28.57%) Service Delivery
3 11 (22.45%) PRINCE2
3 11 (22.45%) Mentoring
4 10 (20.41%) Coaching
4 10 (20.41%) Stakeholder Management
5 8 (16.33%) ITSM
6 7 (14.29%) Incident Management
7 6 (12.24%) Change Management
8 5 (10.20%) Project Management
9 4 (8.16%) Agile Software Development
9 4 (8.16%) ITIL V3
9 4 (8.16%) Continuous Improvement
10 3 (6.12%) Business Continuity
10 3 (6.12%) Migration
10 3 (6.12%) TOGAF
10 3 (6.12%) Data Modelling
10 3 (6.12%) SOA
11 2 (4.08%) Six Sigma
11 2 (4.08%) Process Management
Programming Languages
1 1 (2.04%) Java
Qualifications
1 21 (42.86%) Security Cleared
2 13 (26.53%) SC Cleared
3 10 (20.41%) ITIL Foundation Certificate
4 5 (10.20%) APMP
4 5 (10.20%) ITIL Certification
5 4 (8.16%) Degree
5 4 (8.16%) DV Cleared
6 1 (2.04%) CCNP
6 1 (2.04%) CCNA
6 1 (2.04%) Cisco Certification
Quality Assurance & Compliance
1 3 (6.12%) ISO 9001
1 3 (6.12%) SLA
2 2 (4.08%) ISO/IEC 27001
2 2 (4.08%) PCI DSS
3 1 (2.04%) COBIT
System Software
1 5 (10.20%) Active Directory
2 3 (6.12%) Microsoft App-V
2 3 (6.12%) Hyper-V
3 2 (4.08%) VMware ESXi
4 1 (2.04%) DFS Replication
4 1 (2.04%) Xen
4 1 (2.04%) VMware Infrastructure
Systems Management
1 2 (4.08%) WSUS
2 1 (2.04%) SCCM
2 1 (2.04%) SCOM
2 1 (2.04%) SCVMM
2 1 (2.04%) McAfee ePO
2 1 (2.04%) SCDPM
2 1 (2.04%) SCOrch
2 1 (2.04%) SCSM
2 1 (2.04%) Cisco LMS
Vendors
1 5 (10.20%) ArcSight
2 4 (8.16%) Microsoft
3 3 (6.12%) McAfee
4 2 (4.08%) HP
4 2 (4.08%) Dell
4 2 (4.08%) Cisco
4 2 (4.08%) Splunk
4 2 (4.08%) ServiceNow
5 1 (2.04%) Lumension
5 1 (2.04%) Remedy
5 1 (2.04%) VMware
5 1 (2.04%) Capita
5 1 (2.04%) Oracle
5 1 (2.04%) SAP