The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Service Management
Rank 30 51 52
Rank change year-on-year
+21 +1
Contract jobs citing Service Management 21 17 15
As % of all contract IT jobs located in Wiltshire 3.68% 2.15% 2.07%
As % of the Processes & Methodologies category 4.49% 2.84% 2.68%
Number of daily rates quoted 15 9 13
Median daily rate £295 £400 £388
Median daily rate % change year-on-year
-26.25% +3.22%
90% offered a daily rate of more than £130 £375 £203
10% offered a daily rate of more than £515 £452 £492
UK excluding London median daily rate £400 £390 £365
% change year-on-year
+2.56% +6.84%
Number of hourly rates quoted 2 0 0
Median hourly rate £45.00 - -
UK excluding London median hourly rate £14.50 £18.52 £15.00
% change year-on-year
-21.70% +23.46%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
468 599 560
As % of all contract IT jobs located in Wiltshire 82.11% 75.73% 77.24%
Number of daily rates quoted 329 398 364
Median daily rate £393 £410 £418
Median daily rate % change year-on-year
-4.26% -1.79%
90% offered a daily rate of more than £275 £275 £258
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 15 17 10
Median hourly rate £45.00 £32.50 £21.50
Median hourly rate % change year-on-year
+38.46% +51.16%
UK excluding London median hourly rate £32.50 £34.00 £25.75
% change year-on-year
-4.41% +32.03%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of contract jobs across the Wiltshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 30 September 2016.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +14 12 £150 -60.52%
Corsham -1 7 £323 -19.37%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 30 September 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Management.

1 23 (60.53%) ITIL
1 23 (60.53%) Security Cleared
2 14 (36.84%) SC Cleared
3 13 (34.21%) Service Delivery
4 11 (28.95%) Windows
5 8 (21.05%) DV Cleared
6 7 (18.42%) ISO/IEC 27001
6 7 (18.42%) Information Security
6 7 (18.42%) SharePoint
7 6 (15.79%) ISO 9001
7 6 (15.79%) Microsoft
7 6 (15.79%) HP
7 6 (15.79%) Knowledge Management
7 6 (15.79%) Incident Management
7 6 (15.79%) Problem Management
8 5 (13.16%) CMDB
8 5 (13.16%) VMware Infrastructure
8 5 (13.16%) Windows 7
8 5 (13.16%) VMware
8 5 (13.16%) MS Office
8 5 (13.16%) Active Directory
8 5 (13.16%) Configuration Management
8 5 (13.16%) Change Management
8 5 (13.16%) ITIL V3
9 4 (10.53%) Continuous Improvement
9 4 (10.53%) Security Architecture
9 4 (10.53%) Windows Server
9 4 (10.53%) Telecoms
9 4 (10.53%) Remedy
9 4 (10.53%) IBM Notes

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (18.42%) SharePoint
2 4 (10.53%) IBM Notes
3 1 (2.63%) MS Exchange
Applications
1 5 (13.16%) MS Office
2 2 (5.26%) MS Visio
3 1 (2.63%) MS PowerPoint
Cloud Services
1 2 (5.26%) IaaS
1 2 (5.26%) Microsoft Azure
1 2 (5.26%) Office 365
1 2 (5.26%) PaaS
2 1 (2.63%) SaaS
Communications & Networking
1 3 (7.89%) Ethernet
2 2 (5.26%) ATM
2 2 (5.26%) VLAN
3 1 (2.63%) Internet
3 1 (2.63%) LAN
3 1 (2.63%) SAN
3 1 (2.63%) VoIP
3 1 (2.63%) WAN
Database & Business Intelligence
1 4 (10.53%) BusinessObjects
General
1 4 (10.53%) Telecoms
2 3 (7.89%) Retail
3 2 (5.26%) Banking
3 2 (5.26%) Billing
3 2 (5.26%) Finance
4 1 (2.63%) Back Office
4 1 (2.63%) Military
Job Titles
1 7 (18.42%) Architect
2 4 (10.53%) Analyst
2 4 (10.53%) Deskside Engineer
2 4 (10.53%) Deskside Support
2 4 (10.53%) Deskside Support Engineer
2 4 (10.53%) Information Architect
2 4 (10.53%) Information Security Architect
2 4 (10.53%) Security Architect
2 4 (10.53%) Support Engineer
3 3 (7.89%) Coordinator
3 3 (7.89%) Incident Coordinator
3 3 (7.89%) IT Manager
3 3 (7.89%) Problem Manager
3 3 (7.89%) Service Manager
4 2 (5.26%) Administrator
4 2 (5.26%) Delivery Manager
4 2 (5.26%) Infrastructure Manager
4 2 (5.26%) Network Engineer
4 2 (5.26%) Operations Manager
4 2 (5.26%) Services Delivery Manager
Miscellaneous
1 5 (13.16%) CMDB
2 3 (7.89%) Management Information System
3 2 (5.26%) CESG
3 2 (5.26%) Replication
4 1 (2.63%) Client/Server
4 1 (2.63%) Fat Client
4 1 (2.63%) Hybrid Cloud
4 1 (2.63%) Mainframe
4 1 (2.63%) Security Operations Centre
4 1 (2.63%) Thin Client
4 1 (2.63%) Virtual Team
Operating Systems
1 11 (28.95%) Windows
2 5 (13.16%) Windows 7
3 4 (10.53%) Windows Server
4 1 (2.63%) Linux
4 1 (2.63%) Windows Server 2008
Processes & Methodologies
1 23 (60.53%) ITIL
2 13 (34.21%) Service Delivery
3 7 (18.42%) Information Security
4 6 (15.79%) Incident Management
4 6 (15.79%) Knowledge Management
4 6 (15.79%) Problem Management
5 5 (13.16%) Change Management
5 5 (13.16%) Configuration Management
5 5 (13.16%) ITIL V3
6 4 (10.53%) Continuous Improvement
6 4 (10.53%) Data Entry
6 4 (10.53%) Migration
6 4 (10.53%) Security Architecture
7 3 (7.89%) ITSM
7 3 (7.89%) PRINCE2
7 3 (7.89%) Prototyping
7 3 (7.89%) Root Cause Analysis
7 3 (7.89%) User Acceptance Testing
8 2 (5.26%) E-Commerce
8 2 (5.26%) Six Sigma
Programming Languages
1 1 (2.63%) PowerShell
1 1 (2.63%) SQL
Qualifications
1 23 (60.53%) Security Cleared
2 14 (36.84%) SC Cleared
3 8 (21.05%) DV Cleared
4 4 (10.53%) Microsoft Certification
5 3 (7.89%) CISSP
5 3 (7.89%) ITIL Certification
6 2 (5.26%) CCNA
6 2 (5.26%) Cisco Certification
7 1 (2.63%) BC Cleared
7 1 (2.63%) BPSS Clearance
7 1 (2.63%) CESG Certified Professional
7 1 (2.63%) Degree
Quality Assurance & Compliance
1 7 (18.42%) ISO/IEC 27001
2 6 (15.79%) ISO 9001
3 3 (7.89%) PCI DSS
4 2 (5.26%) JSP 440
5 1 (2.63%) HMG Infosec
5 1 (2.63%) RMADS
System Software
1 5 (13.16%) Active Directory
1 5 (13.16%) VMware Infrastructure
2 1 (2.63%) Docker
2 1 (2.63%) Hyper-V
2 1 (2.63%) Microsoft Virtual Server
2 1 (2.63%) Virtual Machines
2 1 (2.63%) Virtual Servers
2 1 (2.63%) VMware ESXi
Systems Management
1 3 (7.89%) OpenView Configuration Management
Vendors
1 6 (15.79%) HP
1 6 (15.79%) Microsoft
2 5 (13.16%) VMware
3 4 (10.53%) CA
3 4 (10.53%) Cisco
3 4 (10.53%) Lotus
3 4 (10.53%) Remedy
4 2 (5.26%) BT
4 2 (5.26%) SolarWinds
5 1 (2.63%) 3PAR
5 1 (2.63%) BMC
5 1 (2.63%) Brocade
5 1 (2.63%) Fujitsu
5 1 (2.63%) IBM
5 1 (2.63%) Juniper
5 1 (2.63%) ServiceNow
5 1 (2.63%) Sophos
5 1 (2.63%) Veeam