The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 47 41 46
Rank change year-on-year
-6 +5
Contract jobs citing Service Management 15 12 15
As % of all contract IT jobs located in Wiltshire 2.09% 2.23% 2.08%
As % of the Processes & Methodologies category 2.76% 3.05% 3.04%
Number of daily rates quoted 13 9 9
Average daily rate
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£388 £350 £400
Average daily rate % change year-on-year
+10.71% -12.50%
90% offered a daily rate of more than £203 £326 £233
10% offered a daily rate of more than £492 £468 £500
UK excluding London average daily rate £360 £350 £360
% change year-on-year
+2.85% -2.77%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.00 £15.50
% change year-on-year
+7.14% -9.67%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
543 394 493
As % of all contract IT jobs located in Wiltshire 75.84% 73.10% 68.38%
Number of daily rates quoted 364 262 326
Average daily rate £420 £400 £400
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £225 £277 £263
10% offered a daily rate of more than £550 £513 £525
UK excluding London average daily rate £375 £365 £363
% change year-on-year
+2.73% +0.68%
Number of hourly rates quoted 9 27 21
Average hourly rate £20.25 £30.00 £35.00
Average hourly rate % change year-on-year
-32.50% -14.28%
90% offered a hourly rate of more than £13.00 £8.00 £15.50
10% offered a hourly rate of more than £67.25 £55.00 £97.50
UK excluding London average hourly rate £26.38 £30.00 £29.00
% change year-on-year
-12.08% +3.44%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 2 October 2014.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 2 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -4 9 £463 +0.54% 1
Corsham -3 1 £470 +36.42% 1
Chippenham - - - - 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 2 October 2014, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (68.18%) ITIL
2 10 (45.45%) Finance
3 6 (27.27%) ITIL V3
4 5 (22.73%) Incident Management
5 4 (18.18%) Information Security
5 4 (18.18%) Change Management
5 4 (18.18%) ITSM
5 4 (18.18%) LAN
5 4 (18.18%) Cisco
5 4 (18.18%) ISEB
5 4 (18.18%) WAN
5 4 (18.18%) DV Cleared
5 4 (18.18%) Security Cleared
5 4 (18.18%) Capacity Management
5 4 (18.18%) Problem Management
6 3 (13.64%) Cisco IOS
6 3 (13.64%) Cisco ASA
6 3 (13.64%) FWSM
6 3 (13.64%) Knowledge Management
6 3 (13.64%) Root Cause Analysis
6 3 (13.64%) PRINCE2 Practitioner
6 3 (13.64%) Cisco Prime
6 3 (13.64%) BGP
6 3 (13.64%) SLA
6 3 (13.64%) Remedy
6 3 (13.64%) EIGRP
6 3 (13.64%) Cisco Certification
6 3 (13.64%) Microsoft
6 3 (13.64%) CCNP
6 3 (13.64%) CCNA

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 2 October 2014, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) Exchange Server 2013
1 1 (4.55%) SharePoint 2010
1 1 (4.55%) SharePoint
1 1 (4.55%) MS Exchange
1 1 (4.55%) Exchange Server 2003
Applications
1 3 (13.64%) MS Excel
Business Applications
1 1 (4.55%) Remedy ITSM
Communications & Networking
1 4 (18.18%) LAN
1 4 (18.18%) WAN
2 3 (13.64%) Cisco IOS
2 3 (13.64%) Cisco ASA
2 3 (13.64%) FWSM
2 3 (13.64%) BGP
2 3 (13.64%) EIGRP
2 3 (13.64%) Wireshark
3 1 (4.55%) DHCP
3 1 (4.55%) DNS
3 1 (4.55%) VoIP
3 1 (4.55%) Wi-Fi
General
1 10 (45.45%) Finance
2 3 (13.64%) Banking
3 1 (4.55%) Telecoms
Job Titles
1 6 (27.27%) Service Manager
2 4 (18.18%) Network Engineer
3 3 (13.64%) Senior Network Engineer
3 3 (13.64%) Project Manager
3 3 (13.64%) Process Manager
4 2 (9.09%) Integration Manager
4 2 (9.09%) Consultant
5 1 (4.55%) Problem Manager
5 1 (4.55%) Delivery Manager
5 1 (4.55%) Senior Manager
5 1 (4.55%) Configuration Manager
5 1 (4.55%) Administrator
5 1 (4.55%) Management Consultant
5 1 (4.55%) Analyst
5 1 (4.55%) Project Administrator
5 1 (4.55%) Services Delivery Manager
5 1 (4.55%) Design Engineer
5 1 (4.55%) Service Management Consultant
5 1 (4.55%) Network Design Engineer
5 1 (4.55%) Service Integration Manager
Miscellaneous
1 3 (13.64%) Management Information System
2 1 (4.55%) Video Conferencing
2 1 (4.55%) Analytical Skills
2 1 (4.55%) Data Protection Act
2 1 (4.55%) CMDB
Operating Systems
1 1 (4.55%) Windows Server 2008
1 1 (4.55%) Windows 7
1 1 (4.55%) Windows
1 1 (4.55%) Windows Server 2003
Processes & Methodologies
1 15 (68.18%) ITIL
2 6 (27.27%) ITIL V3
3 5 (22.73%) Incident Management
4 4 (18.18%) Information Security
4 4 (18.18%) Change Management
4 4 (18.18%) ITSM
4 4 (18.18%) Capacity Management
4 4 (18.18%) Problem Management
5 3 (13.64%) Knowledge Management
5 3 (13.64%) Root Cause Analysis
5 3 (13.64%) PRINCE2
5 3 (13.64%) Risk Management
5 3 (13.64%) Stakeholder Management
6 2 (9.09%) Service Delivery
6 2 (9.09%) Configuration Management
7 1 (4.55%) Service Continuity Management
7 1 (4.55%) Demand Management
7 1 (4.55%) Data Protection
7 1 (4.55%) Portfolio Management
7 1 (4.55%) Information Assurance
Programming Languages
1 1 (4.55%) SQL
Qualifications
1 4 (18.18%) ISEB
1 4 (18.18%) DV Cleared
1 4 (18.18%) Security Cleared
2 3 (13.64%) PRINCE2 Practitioner
2 3 (13.64%) Cisco Certification
2 3 (13.64%) CCNP
2 3 (13.64%) CCNA
3 1 (4.55%) SC Cleared
3 1 (4.55%) ISEB Practitioner
Quality Assurance & Compliance
1 3 (13.64%) SLA
2 1 (4.55%) QA
2 1 (4.55%) COBIT
System Software
1 1 (4.55%) VMware Infrastructure
1 1 (4.55%) Hyper-V
1 1 (4.55%) Active Directory
Systems Management
1 3 (13.64%) Cisco Prime
Vendors
1 4 (18.18%) Cisco
2 3 (13.64%) Remedy
2 3 (13.64%) Microsoft
3 2 (9.09%) McAfee
3 2 (9.09%) ServiceNow
4 1 (4.55%) Sophos
4 1 (4.55%) Oracle
4 1 (4.55%) HP
4 1 (4.55%) Juniper
4 1 (4.55%) VMware
4 1 (4.55%) BT
Wiltshire
Interquest - IQ ESM
Rate: £400 - £500 per day
Posted: 5 days ago