The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 25 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 May 2016
Same period 2015 Same period 2014
Service Management
Rank 43 26 48
Rank change year-on-year
-17 +22
Contract jobs citing Service Management 15 31 11
As % of all contract IT jobs located in Wiltshire 2.31% 4.98% 1.71%
As % of the Processes & Methodologies category 3.06% 6.44% 2.17%
Number of daily rates quoted 14 20 7
Median daily rate £249 £394 £400
Median daily rate % change year-on-year
-36.88% -1.56%
90% offered a daily rate of more than £224 £350 £210
10% offered a daily rate of more than £499 £476 £410
UK excluding London median daily rate £400 £361 £350
% change year-on-year
+10.80% +3.14%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £14.50 £13.35 £19.76
% change year-on-year
+8.61% -32.43%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
490 481 507
As % of all contract IT jobs located in Wiltshire 75.38% 77.21% 78.60%
Number of daily rates quoted 329 345 349
Median daily rate £400 £400 £400
90% offered a daily rate of more than £270 £284 £259
10% offered a daily rate of more than £600 £540 £513
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 19 15 14
Median hourly rate £37.50 £21.00 £37.50
Median hourly rate % change year-on-year
+78.57% -44.00%
90% offered a hourly rate of more than £23.00 £13.00 £22.50
10% offered a hourly rate of more than £47.55 £22.50 £53.50
UK excluding London median hourly rate £33.75 £30.50 £30.00
% change year-on-year
+10.65% +1.66%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of contract jobs across the Wiltshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 25 May 2016.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 25 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham +2 10 £230 -42.50%
Swindon -9 1 £550 +49.15%
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 25 May 2016, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Management.

1 30 (81.08%) ITIL
2 21 (56.76%) Security Cleared
3 20 (54.05%) Incident Management
4 17 (45.95%) Problem Management
4 17 (45.95%) Service Delivery
5 14 (37.84%) Knowledge Management
5 14 (37.84%) SC Cleared
6 13 (35.14%) ISO 9001
7 12 (32.43%) HP
8 11 (29.73%) Windows
9 10 (27.03%) Active Directory
10 9 (24.32%) VMware
11 8 (21.62%) Replication
11 8 (21.62%) VMware Infrastructure
12 7 (18.92%) ITIL Certification
13 6 (16.22%) OpenView Configuration Management
13 6 (16.22%) ITSM
13 6 (16.22%) Root Cause Analysis
13 6 (16.22%) ITIL V3
14 5 (13.51%) Continuous Improvement
15 4 (10.81%) Cisco
15 4 (10.81%) Microsoft
15 4 (10.81%) MS Exchange
15 4 (10.81%) DV Cleared
16 3 (8.11%) Windows Server 2008
16 3 (8.11%) SQL Server
16 3 (8.11%) Project Management
16 3 (8.11%) Firewall
16 3 (8.11%) Business Continuity
17 2 (5.41%) Military

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.81%) MS Exchange
2 2 (5.41%) Exchange Server 2003
3 1 (2.70%) IBM Domino
3 1 (2.70%) IBM Notes
3 1 (2.70%) IIS
3 1 (2.70%) SharePoint
3 1 (2.70%) Skype for Business
Applications
1 2 (5.41%) MS Office
2 1 (2.70%) MS Excel
2 1 (2.70%) MS Project
2 1 (2.70%) MS Visio
Business Applications
1 1 (2.70%) Remedy ITSM
Cloud Services
1 1 (2.70%) Yammer
Communications & Networking
1 3 (8.11%) Firewall
2 2 (5.41%) SAN
3 1 (2.70%) ATM
3 1 (2.70%) DHCP
3 1 (2.70%) DNS
3 1 (2.70%) Ethernet
3 1 (2.70%) LAN
3 1 (2.70%) MPLS
3 1 (2.70%) Multicast
3 1 (2.70%) NAS
3 1 (2.70%) Skype
3 1 (2.70%) TCP/IP
3 1 (2.70%) VLAN
3 1 (2.70%) WAN
Database & Business Intelligence
1 3 (8.11%) SQL Server
General
1 2 (5.41%) Billing
1 2 (5.41%) Military
2 1 (2.70%) Finance
Job Titles
1 11 (29.73%) Coordinator
2 10 (27.03%) Incident Coordinator
3 5 (13.51%) Incident Manager
4 2 (5.41%) 3rd Line Engineer
4 2 (5.41%) Analyst
4 2 (5.41%) Major Incident Manager
4 2 (5.41%) Project Manager
4 2 (5.41%) Service Manager
5 1 (2.70%) Automation Test Lead
5 1 (2.70%) Delivery Manager
5 1 (2.70%) Escalation Manager
5 1 (2.70%) Information Analyst
5 1 (2.70%) Information Security Analyst
5 1 (2.70%) NOC Engineer
5 1 (2.70%) Senior Infrastructure Engineer
5 1 (2.70%) Service Desk Analyst
5 1 (2.70%) Service Management Manager
5 1 (2.70%) Service Transition Manager
5 1 (2.70%) Test Leader
5 1 (2.70%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (5.41%) J2EE
Miscellaneous
1 8 (21.62%) Replication
2 2 (5.41%) CESG
2 2 (5.41%) Clustering
2 2 (5.41%) Management Information System
3 1 (2.70%) Analytical Skills
3 1 (2.70%) Data Centre
3 1 (2.70%) EqualLogic
3 1 (2.70%) iPad
3 1 (2.70%) iPhone
3 1 (2.70%) Security Operations Centre
Operating Systems
1 11 (29.73%) Windows
2 3 (8.11%) Windows Server 2008
3 2 (5.41%) Windows Server 2003
4 1 (2.70%) Windows 8
4 1 (2.70%) Windows Server
4 1 (2.70%) Windows Server 2012
4 1 (2.70%) Windows Vista
4 1 (2.70%) Windows XP
Processes & Methodologies
1 30 (81.08%) ITIL
2 20 (54.05%) Incident Management
3 17 (45.95%) Problem Management
3 17 (45.95%) Service Delivery
4 14 (37.84%) Knowledge Management
5 6 (16.22%) ITIL V3
5 6 (16.22%) ITSM
5 6 (16.22%) Root Cause Analysis
6 5 (13.51%) Continuous Improvement
7 3 (8.11%) Business Continuity
7 3 (8.11%) Project Management
8 2 (5.41%) BDD
8 2 (5.41%) Change Management
8 2 (5.41%) High Availability
8 2 (5.41%) Service Design
8 2 (5.41%) Test Automation
8 2 (5.41%) User Acceptance Testing
9 1 (2.70%) Disaster Recovery
9 1 (2.70%) Network Load Balancing
9 1 (2.70%) Requirements Analysis
Programming Languages
1 2 (5.41%) Java
2 1 (2.70%) SQL
Qualifications
1 21 (56.76%) Security Cleared
2 14 (37.84%) SC Cleared
3 7 (18.92%) ITIL Certification
4 4 (10.81%) DV Cleared
5 1 (2.70%) CCNA
5 1 (2.70%) CESG Certified Professional
5 1 (2.70%) Cisco Certification
5 1 (2.70%) Degree
5 1 (2.70%) HND
5 1 (2.70%) Microsoft Certification
Quality Assurance & Compliance
1 13 (35.14%) ISO 9001
2 1 (2.70%) COBIT
2 1 (2.70%) HMG Infosec
2 1 (2.70%) JSP 440
2 1 (2.70%) RMADS
2 1 (2.70%) SLA
System Software
1 10 (27.03%) Active Directory
2 8 (21.62%) VMware Infrastructure
3 2 (5.41%) VMware ESXi
4 1 (2.70%) Xen
Systems Management
1 6 (16.22%) OpenView Configuration Management
2 1 (2.70%) Hyperic
2 1 (2.70%) McAfee ePO
2 1 (2.70%) NetBackup
2 1 (2.70%) Tivoli
2 1 (2.70%) WSUS
Vendors
1 12 (32.43%) HP
2 9 (24.32%) VMware
3 4 (10.81%) Cisco
3 4 (10.81%) Microsoft
4 2 (5.41%) Dell
4 2 (5.41%) IBM
4 2 (5.41%) Oracle
4 2 (5.41%) Red Hat
5 1 (2.70%) BMC
5 1 (2.70%) Intel Security
5 1 (2.70%) Lotus
5 1 (2.70%) NetApp
5 1 (2.70%) Remedy
5 1 (2.70%) Riverbed
5 1 (2.70%) ServiceNow
5 1 (2.70%) SolarWinds