The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Management
South West / Wiltshire
Rank 60 41 38
Rank change year-on-year
-19 -3
Contract jobs citing Service Management 6 24 24
As % of all contract IT jobs located in Wiltshire 0.88% 3.50% 3.41%
As % of the Processes & Methodologies category 1.07% 4.37% 4.21%
Number of daily rates quoted 2 17 12
Median daily rate £450 £260 £413
Median daily rate % change year-on-year
+73.07% -36.96%
90% offered a daily rate of more than £410 £226 £276
10% offered a daily rate of more than £490 £392 £468
UK excluding London median daily rate £405 £390 £380
% change year-on-year
+3.84% +2.63%
Number of hourly rates quoted 1 2 0
Median hourly rate £41.00 £11.25 -
Median hourly rate % change year-on-year
+264.44% -
UK excluding London median hourly rate £13.75 £13.75 £16.00
% change year-on-year
- -14.06%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
559 549 570
As % of all contract IT jobs located in Wiltshire 82.09% 80.03% 80.97%
Number of daily rates quoted 384 405 395
Median daily rate £400 £365 £425
Median daily rate % change year-on-year
+9.58% -14.11%
90% offered a daily rate of more than £255 £255 £300
10% offered a daily rate of more than £540 £500 £560
UK excluding London median daily rate £410 £400 £400
% change year-on-year
+2.50% -
Number of hourly rates quoted 16 10 12
Median hourly rate £38.50 £40.50 £20.25
Median hourly rate % change year-on-year
-4.93% +100.00%
90% offered a hourly rate of more than £35.00 £10.50 £11.78
10% offered a hourly rate of more than £41.00 £44.00 £28.50
UK excluding London median hourly rate £35.00 £40.00 £27.50
% change year-on-year
-12.50% +45.45%

Service Management
Jobs Demand Trend in Wiltshire

The demand trend of contract jobs across the Wiltshire region citing Service Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon 0 2 £400 +53.84% 1
Corsham -19 1 - - 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 22 February 2017, IT contractor jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Management.

1 29 (67.44%) ITIL
2 28 (65.12%) Security Cleared
3 20 (46.51%) SC Cleared
4 17 (39.53%) Windows
5 15 (34.88%) Military
6 12 (27.91%) ITIL Certification
6 12 (27.91%) Analytical Skills
7 11 (25.58%) Business Continuity
7 11 (25.58%) DV Cleared
7 11 (25.58%) Problem Management
8 9 (20.93%) Cisco
9 8 (18.60%) Active Directory
9 8 (18.60%) HP
9 8 (18.60%) Migration
9 8 (18.60%) VMware
9 8 (18.60%) VMware Infrastructure
10 7 (16.28%) Change Management
10 7 (16.28%) CCNA
10 7 (16.28%) Cisco Certification
10 7 (16.28%) Windows Server
11 6 (13.95%) Microsoft
11 6 (13.95%) PRINCE2
11 6 (13.95%) OpenView Configuration Management
11 6 (13.95%) Replication
12 5 (11.63%) Microsoft Certification
12 5 (11.63%) VLAN
12 5 (11.63%) Windows 7
13 4 (9.30%) Open Source
13 4 (9.30%) MS Office
13 4 (9.30%) Stakeholder Management

Service Management
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.98%) IBM Notes
2 2 (4.65%) MS Exchange
2 2 (4.65%) SharePoint
Applications
1 4 (9.30%) MS Office
2 2 (4.65%) MS Excel
2 2 (4.65%) MS PowerPoint
2 2 (4.65%) MS Visio
3 1 (2.33%) Spreadsheet
Cloud Services
1 2 (4.65%) IaaS
1 2 (4.65%) PaaS
2 1 (2.33%) Microsoft Azure
2 1 (2.33%) Office 365
Communications & Networking
1 5 (11.63%) VLAN
2 3 (6.98%) Ethernet
2 3 (6.98%) VoIP
3 2 (4.65%) Internet
3 2 (4.65%) LAN
3 2 (4.65%) SAN
3 2 (4.65%) WAN
4 1 (2.33%) ATM
4 1 (2.33%) DWDM
4 1 (2.33%) EIGRP
4 1 (2.33%) OSPF
4 1 (2.33%) Spanning Tree
General
1 15 (34.88%) Military
2 4 (9.30%) Finance
3 2 (4.65%) Back Office
3 2 (4.65%) Banking
4 1 (2.33%) Legal
4 1 (2.33%) Retail
Job Titles
1 8 (18.60%) Problem Manager
2 7 (16.28%) Architect
2 7 (16.28%) Service Manager
3 4 (9.30%) Support Engineer
4 3 (6.98%) Analyst
4 3 (6.98%) Coordinator
4 3 (6.98%) Deskside Engineer
4 3 (6.98%) Deskside Support
4 3 (6.98%) Deskside Support Engineer
4 3 (6.98%) NOC Engineer
4 3 (6.98%) Solutions Architect
5 2 (4.65%) Consultant
5 2 (4.65%) Designer
5 2 (4.65%) DV Cleared Network Engineer
5 2 (4.65%) ICT Manager
5 2 (4.65%) Information Security Architect
5 2 (4.65%) ITIL Problem Manager
5 2 (4.65%) Network Engineer
5 2 (4.65%) Senior Support Technician
5 2 (4.65%) Senior Technician
Miscellaneous
1 12 (27.91%) Analytical Skills
2 6 (13.95%) Replication
3 4 (9.30%) Management Information System
4 3 (6.98%) Enterprise Software
5 2 (4.65%) CESG
5 2 (4.65%) Fat Client
5 2 (4.65%) Thin Client
5 2 (4.65%) Virtual Team
6 1 (2.33%) Client/Server
6 1 (2.33%) Computer Science
6 1 (2.33%) Cyber Defence
6 1 (2.33%) Data Protection Act
6 1 (2.33%) Hybrid Cloud
6 1 (2.33%) Reference Data
Operating Systems
1 17 (39.53%) Windows
2 7 (16.28%) Windows Server
3 5 (11.63%) Windows 7
4 2 (4.65%) Linux
4 2 (4.65%) Windows Server 2008
Processes & Methodologies
1 29 (67.44%) ITIL
2 11 (25.58%) Business Continuity
2 11 (25.58%) Problem Management
3 8 (18.60%) Migration
4 7 (16.28%) Change Management
5 6 (13.95%) PRINCE2
6 4 (9.30%) ITSM
6 4 (9.30%) Open Source
6 4 (9.30%) Service Delivery
6 4 (9.30%) Six Sigma
6 4 (9.30%) Stakeholder Management
7 3 (6.98%) Agile Software Development
7 3 (6.98%) Scrum
8 2 (4.65%) Information Security
8 2 (4.65%) Security Architecture
8 2 (4.65%) Service Design
8 2 (4.65%) Translating Business Requirements
8 2 (4.65%) Virtual Team Management
8 2 (4.65%) Waterfall
9 1 (2.33%) Prototyping
Programming Languages
1 2 (4.65%) PowerShell
1 2 (4.65%) SQL
Qualifications
1 28 (65.12%) Security Cleared
2 20 (46.51%) SC Cleared
3 12 (27.91%) ITIL Certification
4 11 (25.58%) DV Cleared
5 7 (16.28%) CCNA
5 7 (16.28%) Cisco Certification
6 5 (11.63%) Microsoft Certification
7 2 (4.65%) BPSS Clearance
7 2 (4.65%) MCSE
8 1 (2.33%) CCNP
8 1 (2.33%) CISSP
8 1 (2.33%) Degree
8 1 (2.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (4.65%) JSP 440
2 1 (2.33%) COBIT
2 1 (2.33%) Data Quality
2 1 (2.33%) ISO/IEC 27001
2 1 (2.33%) PCI DSS
2 1 (2.33%) SLA
System Software
1 8 (18.60%) Active Directory
1 8 (18.60%) VMware Infrastructure
2 2 (4.65%) Firmware
2 2 (4.65%) VMware ESXi
3 1 (2.33%) Docker
3 1 (2.33%) Hyper-V
3 1 (2.33%) Virtual Machines
Systems Management
1 6 (13.95%) OpenView Configuration Management
2 1 (2.33%) Cisco LMS
Vendors
1 9 (20.93%) Cisco
2 8 (18.60%) HP
2 8 (18.60%) VMware
3 6 (13.95%) Microsoft
4 3 (6.98%) CA
4 3 (6.98%) Lotus
5 2 (4.65%) 3PAR
5 2 (4.65%) Brocade
5 2 (4.65%) BT
5 2 (4.65%) Juniper
5 2 (4.65%) ServiceNow
5 2 (4.65%) Sophos
5 2 (4.65%) Veeam
6 1 (2.33%) Ciena
6 1 (2.33%) Remedy
6 1 (2.33%) SolarWinds