The table below looks at the statistics for Service Management skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Service Management
Rank 32 46 30
Rank change year-on-year
+14 -16
Contract jobs citing Service Management 30 16 20
As % of all contract IT jobs located in Wiltshire 4.29% 2.62% 3.96%
As % of the Processes & Methodologies category 5.63% 3.60% 5.24%
Number of daily rates quoted 14 10 17
Average daily rate
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£455 £331 £600
Average daily rate % change year-on-year
+37.35% -44.79%
UK excluding London average daily rate £375 £370 £375
% change year-on-year
+1.35% -1.33%
Number of hourly rates quoted 0 1 0
Average hourly rate - £15.50 -
UK excluding London average hourly rate £13.86 £16.65 £16.00
% change year-on-year
-16.74% +4.06%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
533 445 382
As % of all contract IT jobs located in Wiltshire 76.14% 72.95% 75.64%
Number of daily rates quoted 358 282 285
Average daily rate £439 £375 £388
Average daily rate % change year-on-year
+17.06% -3.22%
90% offered a daily rate of more than £300 £250 £250
10% offered a daily rate of more than £550 £531 £575
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 5 9 10
Average hourly rate £17.00 £17.50 £27.00
Average hourly rate % change year-on-year
-2.85% -35.18%
90% offered a hourly rate of more than £16.40 £14.40 £14.12
10% offered a hourly rate of more than £19.95 £29.50 £32.50
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Service Management
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Wiltshire

Service Management
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Wiltshire region.

Service Management Daily Rate Trend in Wiltshire

Service Management
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Wiltshire region over the 3 months to 6 March 2015.

Service Management Daily Rate Histogram in Wiltshire

Service Management
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Wiltshire region.

Service Management Hourly Rate Trend in Wiltshire

Service Management
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Wiltshire region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -10 7 £470 +34.28% 4
Corsham - 7 £383 - 4
Chippenham - 2 £500 - 2
Malmesbury - - - -
Trowbridge - - - - 1
Warminster - - - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Wiltshire

For the 6 months to 6 March 2015, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 44 (86.27%) ITIL
2 29 (56.86%) Security Cleared
3 27 (52.94%) SC Cleared
4 12 (23.53%) PRINCE2
4 12 (23.53%) Project Management
5 10 (19.61%) Mentoring
6 9 (17.65%) Service Delivery
6 9 (17.65%) Finance
7 8 (15.69%) ITSM
7 8 (15.69%) Programme Management
7 8 (15.69%) Incident Management
7 8 (15.69%) Problem Management
8 7 (13.73%) Coaching
8 7 (13.73%) Analytical Skills
8 7 (13.73%) PRINCE2 Practitioner
8 7 (13.73%) APMP
9 6 (11.76%) Business Continuity
10 5 (9.80%) COBIT
10 5 (9.80%) Microsoft
11 4 (7.84%) ISO 9001
11 4 (7.84%) PMI Certification
11 4 (7.84%) Change Management
11 4 (7.84%) ITIL V2
12 3 (5.88%) ITIL Foundation Certificate
12 3 (5.88%) PCI DSS
12 3 (5.88%) Portfolio Management
12 3 (5.88%) Business Continuity Planning
12 3 (5.88%) Disaster Recovery
12 3 (5.88%) Management Information System
12 3 (5.88%) Stakeholder Management

Service Management
Top Related IT Skills in Wiltshire by Category

For the 6 months to 6 March 2015, IT contractor jobs across the Wiltshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.92%) SharePoint
2 1 (1.96%) MS Exchange
2 1 (1.96%) CMS
2 1 (1.96%) Exchange Server 2003
2 1 (1.96%) IIS
2 1 (1.96%) IBM Notes
Applications
1 2 (3.92%) MS Project
2 1 (1.96%) MS Office
2 1 (1.96%) MS Excel
2 1 (1.96%) MS PowerPoint
Business Applications
1 2 (3.92%) Dynamics CRM
2 1 (1.96%) Remedy ITSM
2 1 (1.96%) Oracle EBS R12
Communications & Networking
1 2 (3.92%) Network Security
2 1 (1.96%) Multicast
2 1 (1.96%) LAN
2 1 (1.96%) WAN
2 1 (1.96%) DHCP
2 1 (1.96%) DNS
2 1 (1.96%) Firewall
2 1 (1.96%) VLAN
Database & Business Intelligence
1 2 (3.92%) SQL Server
2 1 (1.96%) Oracle Database
Development Applications
1 1 (1.96%) Toad
General
1 9 (17.65%) Finance
2 3 (5.88%) Marketing
3 1 (1.96%) Telecoms
3 1 (1.96%) Banking
Job Titles
1 11 (21.57%) Project Manager
1 11 (21.57%) Service Manager
2 5 (9.80%) Consultant
3 4 (7.84%) Architect
3 4 (7.84%) Delivery Manager
4 3 (5.88%) Services Delivery Manager
4 3 (5.88%) Problem Manager
4 3 (5.88%) Customer Services Manager
4 3 (5.88%) Process Manager
4 3 (5.88%) Service Design Architect
5 2 (3.92%) CRM Manager
5 2 (3.92%) Implementation Manager
5 2 (3.92%) Deployment Manager
5 2 (3.92%) Incident Manager
5 2 (3.92%) Service Management Consultant
5 2 (3.92%) Integration Manager
5 2 (3.92%) Senior Manager
5 2 (3.92%) Management Consultant
6 1 (1.96%) IT Consultant
6 1 (1.96%) Senior Consultant
Libraries, Frameworks & Software Standards
1 3 (5.88%) HTML
1 3 (5.88%) .NET
1 3 (5.88%) WCF
2 2 (3.92%) XML
3 1 (1.96%) X-Windows
3 1 (1.96%) JSON
3 1 (1.96%) Web Services
3 1 (1.96%) jQuery
3 1 (1.96%) HTML5
Miscellaneous
1 7 (13.73%) Analytical Skills
2 3 (5.88%) Management Information System
2 3 (5.88%) Replication
3 2 (3.92%) PMI
4 1 (1.96%) CMDB
Operating Systems
1 3 (5.88%) Windows
1 3 (5.88%) Linux
2 2 (3.92%) Windows Server 2008
3 1 (1.96%) Windows 7
3 1 (1.96%) Windows Server 2012
3 1 (1.96%) Windows Server 2003
3 1 (1.96%) Solaris
Processes & Methodologies
1 44 (86.27%) ITIL
2 12 (23.53%) PRINCE2
2 12 (23.53%) Project Management
3 10 (19.61%) Mentoring
4 9 (17.65%) Service Delivery
5 8 (15.69%) ITSM
5 8 (15.69%) Programme Management
5 8 (15.69%) Incident Management
5 8 (15.69%) Problem Management
6 7 (13.73%) Coaching
7 6 (11.76%) Business Continuity
8 4 (7.84%) Change Management
8 4 (7.84%) ITIL V2
9 3 (5.88%) Portfolio Management
9 3 (5.88%) Stakeholder Management
9 3 (5.88%) Disaster Recovery
9 3 (5.88%) CRM
9 3 (5.88%) Business Intelligence
9 3 (5.88%) BCP
9 3 (5.88%) Business Continuity Planning
Programming Languages
1 3 (5.88%) C#
1 3 (5.88%) JavaScript
2 2 (3.92%) SQL
3 1 (1.96%) Shell Script
3 1 (1.96%) PL/SQL
Qualifications
1 29 (56.86%) Security Cleared
2 27 (52.94%) SC Cleared
3 7 (13.73%) APMP
3 7 (13.73%) PRINCE2 Practitioner
4 4 (7.84%) PMI Certification
5 3 (5.88%) ITIL Foundation Certificate
6 2 (3.92%) ITIL Certification
6 2 (3.92%) PMP
7 1 (1.96%) ISEB
7 1 (1.96%) DV Cleared
7 1 (1.96%) VCP4
Quality Assurance & Compliance
1 5 (9.80%) COBIT
2 4 (7.84%) ISO 9001
3 3 (5.88%) PCI DSS
4 2 (3.92%) BS15000
4 2 (3.92%) ISO/IEC 27001
5 1 (1.96%) SLA
5 1 (1.96%) ISO/IEC 20000
System Software
1 2 (3.92%) EMC RecoverPoint
2 1 (1.96%) VMware ESXi
2 1 (1.96%) Active Directory
2 1 (1.96%) Microsoft App-V
Systems Management
1 1 (1.96%) Oracle Enterprise Manager
1 1 (1.96%) SCCM
Vendors
1 5 (9.80%) Microsoft
2 2 (3.92%) EMC
2 2 (3.92%) Citrix
2 2 (3.92%) HP
2 2 (3.92%) McAfee
2 2 (3.92%) BT
2 2 (3.92%) Splunk
2 2 (3.92%) ArcSight
2 2 (3.92%) Cisco
3 1 (1.96%) VMware
3 1 (1.96%) Dell
3 1 (1.96%) Juniper
3 1 (1.96%) BMC
3 1 (1.96%) Lotus
3 1 (1.96%) Remedy
3 1 (1.96%) Sun
3 1 (1.96%) Oracle
3 1 (1.96%) Siebel
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