The table below looks at the statistics for Service Management skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 39 64 56
Rank change year-on-year
+25 -8
Permanent jobs citing Service Management 36 12 3
As % of all permanent IT jobs located in Swindon 4.92% 1.94% 0.58%
As % of the Processes & Methodologies category 6.00% 2.24% 0.72%
Number of salaries quoted 34 12 1
Average salary £44,500 £46,875 £51,500
Average salary % change year-on-year
-5.06% -8.98%
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
600 535 414
As % of all permanent IT jobs located in Swindon 81.97% 86.71% 79.46%
Number of salaries quoted 473 425 372
Average salary £42,500 £40,000 £45,000
Average salary % change year-on-year
+6.25% -11.11%
90% offered a salary of more than £29,000 £30,000 £27,500
10% offered a salary of more than £59,450 £69,917 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Swindon

Service Management
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Swindon region.

Service Management Salary Trend in Swindon

Service Management
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing Service Management across the Swindon region over the 3 months to 16 September 2014.

Service Management Salary Histogram in Swindon

Service Management
Top 30 Related IT Skills in Swindon

For the 6 months to 16 September 2014, IT jobs across the Swindon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 55 (79.71%) ITIL
2 50 (72.46%) ITSM
3 33 (47.83%) SQL
4 25 (36.23%) Microsoft
4 25 (36.23%) Active Directory
5 24 (34.78%) SQL Server
6 16 (23.19%) Service Desk Management
7 15 (21.74%) MS Office
8 13 (18.84%) Mentoring
9 12 (17.39%) Analytical Skills
10 11 (15.94%) Web Services
11 10 (14.49%) SLA
12 9 (13.04%) PowerShell
12 9 (13.04%) Windows
12 9 (13.04%) .NET
13 8 (11.59%) C#
13 8 (11.59%) Degree
13 8 (11.59%) COBIT
14 7 (10.14%) Stakeholder Management
14 7 (10.14%) IIS
14 7 (10.14%) ASP.NET
14 7 (10.14%) LAN
14 7 (10.14%) ITIL Certification
15 6 (8.70%) WAN
15 6 (8.70%) Asset Management
15 6 (8.70%) Marketing
15 6 (8.70%) Use Case
16 5 (7.25%) Service Delivery
16 5 (7.25%) Finance
16 5 (7.25%) Cisco

Service Management
Top Related IT Skills in Swindon by Category

For the 6 months to 16 September 2014, IT jobs across the Swindon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.14%) IIS
2 2 (2.90%) iPlanet
Applications
1 15 (21.74%) MS Office
2 3 (4.35%) MS PowerPoint
2 3 (4.35%) MS Excel
3 2 (2.90%) MS Visio
Business Applications
1 1 (1.45%) Oracle EBS
Communications & Networking
1 7 (10.14%) LAN
2 6 (8.70%) WAN
3 5 (7.25%) VoIP
4 3 (4.35%) VLAN
4 3 (4.35%) SCCP
4 3 (4.35%) H.323
4 3 (4.35%) MPLS
4 3 (4.35%) BGP
4 3 (4.35%) EIGRP
5 2 (2.90%) LDAP
5 2 (2.90%) SNMP
5 2 (2.90%) TCP/IP
5 2 (2.90%) Firewall
5 2 (2.90%) Network Security
6 1 (1.45%) Wi-Fi
Database & Business Intelligence
1 24 (34.78%) SQL Server
2 2 (2.90%) Relational Database
2 2 (2.90%) SQL Server Reporting Services
3 1 (1.45%) Oracle BI EE
3 1 (1.45%) Oracle Discoverer
General
1 6 (8.70%) Marketing
2 5 (7.25%) Finance
3 2 (2.90%) Telecoms
Job Titles
1 46 (66.67%) Consultant
2 40 (57.97%) Technical Consultant
2 40 (57.97%) ITSM Consultant
3 20 (28.99%) Solutions Consultant
4 17 (24.64%) Business Consultant
5 16 (23.19%) Service Management Consultant
5 16 (23.19%) Management Consultant
6 12 (17.39%) Junior
6 12 (17.39%) Junior Technical Consultant
6 12 (17.39%) Junior Consultant
7 10 (14.49%) Service Manager
8 7 (10.14%) Sales Consultant
9 4 (5.80%) Delivery Manager
9 4 (5.80%) Services Delivery Manager
10 3 (4.35%) Network Specialist
10 3 (4.35%) Pre Sales Consultant
10 3 (4.35%) Analyst
11 2 (2.90%) Service Analyst
11 2 (2.90%) Service Desk Analyst
11 2 (2.90%) Project Manager
Libraries, Frameworks & Software Standards
1 11 (15.94%) Web Services
2 9 (13.04%) .NET
3 7 (10.14%) ASP.NET
4 3 (4.35%) HTML
5 2 (2.90%) SAML
6 1 (1.45%) XML
Miscellaneous
1 12 (17.39%) Analytical Skills
2 2 (2.90%) Video Conferencing
Operating Systems
1 9 (13.04%) Windows
2 2 (2.90%) Windows 8
2 2 (2.90%) Windows Server 2012
2 2 (2.90%) Windows XP
2 2 (2.90%) Windows Server 2008
3 1 (1.45%) Linux
Processes & Methodologies
1 55 (79.71%) ITIL
2 50 (72.46%) ITSM
3 16 (23.19%) Service Desk Management
4 13 (18.84%) Mentoring
5 7 (10.14%) Stakeholder Management
6 6 (8.70%) Asset Management
6 6 (8.70%) Use Case
7 5 (7.25%) Service Delivery
7 5 (7.25%) Demand Forecasting
8 4 (5.80%) Project Management
8 4 (5.80%) Supplier Management
8 4 (5.80%) Network Management
8 4 (5.80%) ITIL V3
9 3 (4.35%) Incident Management
9 3 (4.35%) Agile Software Development
9 3 (4.35%) Business Continuity
9 3 (4.35%) Disaster Recovery
9 3 (4.35%) BCP
9 3 (4.35%) Capacity Planning
9 3 (4.35%) Business Continuity Planning
Programming Languages
1 33 (47.83%) SQL
2 9 (13.04%) PowerShell
3 8 (11.59%) C#
4 2 (2.90%) T-SQL
Qualifications
1 8 (11.59%) Degree
2 7 (10.14%) ITIL Certification
3 2 (2.90%) CCNP
3 2 (2.90%) CCNA
3 2 (2.90%) Cisco Certification
4 1 (1.45%) PRINCE2 Practitioner
4 1 (1.45%) SC Cleared
4 1 (1.45%) Security Cleared
4 1 (1.45%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (14.49%) SLA
2 8 (11.59%) COBIT
3 1 (1.45%) QA
System Software
1 25 (36.23%) Active Directory
2 2 (2.90%) ProxySG
3 1 (1.45%) VMware Infrastructure
Systems Management
1 3 (4.35%) Cisco CUCM
1 3 (4.35%) CiscoWorks
1 3 (4.35%) Netcool
2 2 (2.90%) SCCM
Vendors
1 25 (36.23%) Microsoft
2 5 (7.25%) Cisco
3 4 (5.80%) SAP
4 2 (2.90%) CheckPoint
4 2 (2.90%) Altiris
4 2 (2.90%) Blue Coat
4 2 (2.90%) SolarWinds
4 2 (2.90%) DevExpress
5 1 (1.45%) Polycom
5 1 (1.45%) Tandberg
5 1 (1.45%) F5
5 1 (1.45%) Verint
5 1 (1.45%) VMware
5 1 (1.45%) BT
5 1 (1.45%) Avaya
5 1 (1.45%) Juniper
5 1 (1.45%) Citrix
5 1 (1.45%) HP
5 1 (1.45%) Oracle
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £29000 per annum + ben+training
Posted: 6 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 13 days ago