The first table below looks at the demand for Service Management skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Swindon region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 36 44 64
Rank change year-on-year
+8 +20
Permanent jobs citing Service Management 31 16 1
As % of all permanent IT jobs located in Swindon 5.30% 3.06% 0.17%
As % of the Processes & Methodologies category 6.58% 3.61% 0.21%
Number of salaries quoted 31 16 1
Average salary £42,500 £47,500 £32,500
Average salary % change year-on-year
-10.52% +46.15%
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
471 443 483
As % of all permanent IT jobs located in Swindon 80.51% 84.70% 82.42%
Number of salaries quoted 395 359 419
Average salary £44,500 £37,500 £42,500
Average salary % change year-on-year
+18.66% -11.76%
90% offered a salary of more than £27,000 £28,000 £27,500
10% offered a salary of more than £63,000 £85,000 £52,500
UK excluding London average salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -
Service Management
Wiltshire

Service Management
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Swindon

Service Management
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Swindon region.

Service Management Salary Trend in Swindon

Service Management
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing Service Management across the Swindon region over the 3 months to 11 July 2014.

Service Management Salary Histogram in Swindon

Service Management
Top 30 Related IT Skills in Swindon

For the 6 months to 11 July 2014, IT jobs across the Swindon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 54 (79.41%) ITIL
2 42 (61.76%) ITSM
3 33 (48.53%) SQL
4 26 (38.24%) Active Directory
5 20 (29.41%) Microsoft
5 20 (29.41%) MS Office
5 20 (29.41%) Service Desk Management
6 19 (27.94%) SQL Server
7 11 (16.18%) SLA
7 11 (16.18%) Finance
7 11 (16.18%) Stakeholder Management
8 10 (14.71%) Degree
9 7 (10.29%) ITIL V3
9 7 (10.29%) LAN
9 7 (10.29%) Windows
9 7 (10.29%) Service Delivery
10 6 (8.82%) Management Information System
10 6 (8.82%) Project Management
10 6 (8.82%) WAN
10 6 (8.82%) Programme Management
10 6 (8.82%) Demand Forecasting
11 5 (7.35%) PRINCE2 Practitioner
11 5 (7.35%) VoIP
11 5 (7.35%) PRINCE2
11 5 (7.35%) C#
11 5 (7.35%) Risk Management
12 4 (5.88%) Business Continuity
12 4 (5.88%) Information Security
12 4 (5.88%) Disaster Recovery
12 4 (5.88%) BCP

Service Management
Top Related IT Skills in Swindon by Category

For the 6 months to 11 July 2014, IT jobs across the Swindon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.88%) IIS
Applications
1 20 (29.41%) MS Office
2 4 (5.88%) MS Project
3 2 (2.94%) MS Excel
3 2 (2.94%) MS Visio
3 2 (2.94%) MS PowerPoint
Business Applications
1 1 (1.47%) Oracle EBS
Communications & Networking
1 7 (10.29%) LAN
2 6 (8.82%) WAN
3 5 (7.35%) VoIP
4 3 (4.41%) VLAN
4 3 (4.41%) MPLS
4 3 (4.41%) BGP
4 3 (4.41%) EIGRP
4 3 (4.41%) SCCP
4 3 (4.41%) H.323
5 2 (2.94%) Firewall
6 1 (1.47%) Wi-Fi
6 1 (1.47%) Network Security
Database & Business Intelligence
1 19 (27.94%) SQL Server
2 1 (1.47%) Oracle Discoverer
2 1 (1.47%) Oracle BI EE
General
1 11 (16.18%) Finance
2 3 (4.41%) Retail
3 2 (2.94%) Telecoms
4 1 (1.47%) Marketing
Job Titles
1 37 (54.41%) Consultant
1 37 (54.41%) Technical Consultant
2 33 (48.53%) ITSM Consultant
3 20 (29.41%) Service Management Consultant
3 20 (29.41%) Business Consultant
3 20 (29.41%) Management Consultant
4 13 (19.12%) Solutions Consultant
5 12 (17.65%) Junior Technical Consultant
5 12 (17.65%) Junior
5 12 (17.65%) Service Manager
5 12 (17.65%) Junior Consultant
6 7 (10.29%) Services Delivery Manager
6 7 (10.29%) Delivery Manager
7 4 (5.88%) Programme Manager
8 3 (4.41%) Analyst
8 3 (4.41%) Network Specialist
8 3 (4.41%) Performance Manager
8 3 (4.41%) Service Performance Manager
9 2 (2.94%) Service Desk Analyst
9 2 (2.94%) Senior Manager
Libraries, Frameworks & Software Standards
1 4 (5.88%) .NET
1 4 (5.88%) ASP.NET
1 4 (5.88%) Web Services
2 1 (1.47%) XML
2 1 (1.47%) HTML
Miscellaneous
1 6 (8.82%) Management Information System
2 4 (5.88%) PMI
3 2 (2.94%) Video Conferencing
Operating Systems
1 7 (10.29%) Windows
2 3 (4.41%) Windows XP
2 3 (4.41%) Windows 8
3 2 (2.94%) Windows Server 2012
3 2 (2.94%) Windows Server 2008
4 1 (1.47%) Apple iOS
4 1 (1.47%) Mac OS X
Processes & Methodologies
1 54 (79.41%) ITIL
2 42 (61.76%) ITSM
3 20 (29.41%) Service Desk Management
4 11 (16.18%) Stakeholder Management
5 7 (10.29%) Service Delivery
5 7 (10.29%) ITIL V3
6 6 (8.82%) Programme Management
6 6 (8.82%) Project Management
6 6 (8.82%) Demand Forecasting
7 5 (7.35%) Risk Management
7 5 (7.35%) PRINCE2
8 4 (5.88%) Disaster Recovery
8 4 (5.88%) BCP
8 4 (5.88%) BPR
8 4 (5.88%) Business Continuity
8 4 (5.88%) Information Security
8 4 (5.88%) Project Governance
8 4 (5.88%) Process Improvement
8 4 (5.88%) Business Continuity Planning
8 4 (5.88%) Capacity Planning
Programming Languages
1 33 (48.53%) SQL
2 5 (7.35%) C#
3 4 (5.88%) PowerShell
Qualifications
1 10 (14.71%) Degree
2 5 (7.35%) PRINCE2 Practitioner
3 4 (5.88%) PMP
3 4 (5.88%) PMI Certification
4 2 (2.94%) CCNP
4 2 (2.94%) CCNA
4 2 (2.94%) Cisco Certification
4 2 (2.94%) ITIL Certification
5 1 (1.47%) Security Cleared
Quality Assurance & Compliance
1 11 (16.18%) SLA
2 1 (1.47%) QA
System Software
1 26 (38.24%) Active Directory
2 2 (2.94%) ProxySG
Systems Management
1 3 (4.41%) CiscoWorks
1 3 (4.41%) Netcool
1 3 (4.41%) Cisco CUCM
Vendors
1 20 (29.41%) Microsoft
2 4 (5.88%) SAP
2 4 (5.88%) Cisco
3 2 (2.94%) Blue Coat
3 2 (2.94%) CheckPoint
4 1 (1.47%) BT
4 1 (1.47%) Oracle
4 1 (1.47%) Polycom
4 1 (1.47%) Tandberg
4 1 (1.47%) Verint
4 1 (1.47%) Avaya
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £25000 - £29000 per annum + ben+training
Posted: 3 days ago
Swindon, Wiltshire
Prolinx
Salary: Competitive, Depending on Experience
Posted: 10 days ago