The table below looks at the statistics for Service Management skills in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 42 51 59
Rank change year-on-year
+9 +8
Permanent jobs citing Service Management 30 11 3
As % of all permanent IT jobs located in Swindon 4.19% 1.96% 0.52%
As % of the Processes & Methodologies category 5.18% 2.28% 0.66%
Number of salaries quoted 30 11 1
Average salary £45,000 £47,500 £51,500
Average salary % change year-on-year
-5.26% -7.76%
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Swindon region.

Processes & Methodologies Category
Swindon
Permanent IT job ads with a match in the
Processes & Methodologies category
579 482 454
As % of all permanent IT jobs located in Swindon 80.87% 86.07% 78.14%
Number of salaries quoted 459 380 400
Average salary £44,000 £41,500 £45,000
Average salary % change year-on-year
+6.02% -7.77%
90% offered a salary of more than £28,000 £30,000 £28,000
10% offered a salary of more than £63,100 £85,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Swindon region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Swindon

Service Management
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Swindon region.

Service Management Salary Trend in Swindon

Service Management
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing Service Management across the Swindon region over the 3 months to 29 August 2014.

Service Management Salary Histogram in Swindon

Service Management
Top 30 Related IT Skills in Swindon

For the 6 months to 29 August 2014, IT jobs across the Swindon region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 54 (80.60%) ITIL
2 46 (68.66%) ITSM
3 32 (47.76%) SQL
4 24 (35.82%) Active Directory
5 19 (28.36%) Microsoft
6 18 (26.87%) SQL Server
6 18 (26.87%) Service Desk Management
7 15 (22.39%) MS Office
8 11 (16.42%) SLA
9 7 (10.45%) ITIL V3
9 7 (10.45%) Demand Forecasting
9 7 (10.45%) LAN
9 7 (10.45%) Windows
10 6 (8.96%) Web Services
10 6 (8.96%) WAN
10 6 (8.96%) Finance
10 6 (8.96%) Stakeholder Management
10 6 (8.96%) Degree
11 5 (7.46%) COBIT
11 5 (7.46%) Use Case
11 5 (7.46%) Asset Management
11 5 (7.46%) Marketing
11 5 (7.46%) Capacity Planning
11 5 (7.46%) Business Continuity Planning
11 5 (7.46%) Business Continuity
11 5 (7.46%) Service Delivery
11 5 (7.46%) Disaster Recovery
11 5 (7.46%) BCP
11 5 (7.46%) VoIP
11 5 (7.46%) ITIL Certification

Service Management
Top Related IT Skills in Swindon by Category

For the 6 months to 29 August 2014, IT jobs across the Swindon region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (5.97%) IIS
Applications
1 15 (22.39%) MS Office
2 3 (4.48%) MS PowerPoint
3 2 (2.99%) MS Excel
3 2 (2.99%) MS Visio
Business Applications
1 1 (1.49%) Oracle EBS
Communications & Networking
1 7 (10.45%) LAN
2 6 (8.96%) WAN
3 5 (7.46%) VoIP
4 3 (4.48%) VLAN
4 3 (4.48%) MPLS
4 3 (4.48%) BGP
4 3 (4.48%) EIGRP
4 3 (4.48%) SCCP
4 3 (4.48%) H.323
5 2 (2.99%) Firewall
6 1 (1.49%) Wi-Fi
6 1 (1.49%) Network Security
Database & Business Intelligence
1 18 (26.87%) SQL Server
2 1 (1.49%) Oracle Discoverer
2 1 (1.49%) Oracle BI EE
General
1 6 (8.96%) Finance
2 5 (7.46%) Marketing
3 2 (2.99%) Telecoms
4 1 (1.49%) Retail
Job Titles
1 41 (61.19%) Consultant
2 36 (53.73%) Technical Consultant
3 35 (52.24%) ITSM Consultant
4 18 (26.87%) Solutions Consultant
4 18 (26.87%) Service Management Consultant
4 18 (26.87%) Management Consultant
4 18 (26.87%) Business Consultant
5 13 (19.40%) Service Manager
6 11 (16.42%) Junior
6 11 (16.42%) Junior Consultant
6 11 (16.42%) Junior Technical Consultant
7 6 (8.96%) Sales Consultant
8 5 (7.46%) Services Delivery Manager
8 5 (7.46%) Delivery Manager
9 4 (5.97%) Service Performance Manager
9 4 (5.97%) Performance Manager
10 3 (4.48%) Network Specialist
10 3 (4.48%) Pre Sales Consultant
10 3 (4.48%) Analyst
11 2 (2.99%) Service Analyst
Libraries, Frameworks & Software Standards
1 6 (8.96%) Web Services
2 4 (5.97%) .NET
2 4 (5.97%) ASP.NET
3 1 (1.49%) XML
3 1 (1.49%) HTML
Miscellaneous
1 2 (2.99%) Video Conferencing
2 1 (1.49%) Management Information System
Operating Systems
1 7 (10.45%) Windows
2 3 (4.48%) Windows XP
2 3 (4.48%) Windows 8
3 2 (2.99%) Windows Server 2012
3 2 (2.99%) Windows Server 2008
4 1 (1.49%) Apple iOS
4 1 (1.49%) Mac OS X
Processes & Methodologies
1 54 (80.60%) ITIL
2 46 (68.66%) ITSM
3 18 (26.87%) Service Desk Management
4 7 (10.45%) Demand Forecasting
4 7 (10.45%) ITIL V3
5 6 (8.96%) Stakeholder Management
6 5 (7.46%) Business Continuity
6 5 (7.46%) Asset Management
6 5 (7.46%) BCP
6 5 (7.46%) Service Delivery
6 5 (7.46%) Disaster Recovery
6 5 (7.46%) Capacity Planning
6 5 (7.46%) Use Case
6 5 (7.46%) Business Continuity Planning
7 4 (5.97%) Supplier Management
7 4 (5.97%) Incident Management
8 3 (4.48%) Network Management
9 1 (1.49%) Demand Management
9 1 (1.49%) Release Management
9 1 (1.49%) User Acceptance Testing
Programming Languages
1 32 (47.76%) SQL
2 5 (7.46%) C#
3 4 (5.97%) PowerShell
Qualifications
1 6 (8.96%) Degree
2 5 (7.46%) ITIL Certification
3 2 (2.99%) CCNP
3 2 (2.99%) CCNA
3 2 (2.99%) Cisco Certification
4 1 (1.49%) PRINCE2 Certification
Quality Assurance & Compliance
1 11 (16.42%) SLA
2 5 (7.46%) COBIT
3 1 (1.49%) QA
System Software
1 24 (35.82%) Active Directory
2 2 (2.99%) ProxySG
Systems Management
1 3 (4.48%) CiscoWorks
1 3 (4.48%) Netcool
1 3 (4.48%) Cisco CUCM
Vendors
1 19 (28.36%) Microsoft
2 4 (5.97%) SAP
2 4 (5.97%) Cisco
3 2 (2.99%) Blue Coat
3 2 (2.99%) CheckPoint
4 1 (1.49%) BT
4 1 (1.49%) Oracle
4 1 (1.49%) Polycom
4 1 (1.49%) Tandberg
4 1 (1.49%) Verint
4 1 (1.49%) Avaya
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £40000 - £50000 per annum + 5K bonus + 6K Car allowance
Posted: 2 days ago
Swindon, Wiltshire
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + bonus +car allow OTE £100k
Posted: 3 days ago