The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Swindon region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Swindon region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 26 35 34
Rank change year-on-year
+9 -1
Contract jobs requiring a Support Analyst 16 5 2
As % of all contract IT jobs located in Swindon 5.594% 1.385% 0.637%
As % of the Job Titles category 5.970% 1.493% 0.671%
Number of daily rates quoted 10 3 1
Average daily rate £338 £400 £425
Average daily rate % change year-on-year
-15.62% -5.88%
UK excluding London average daily rate £250 £220 £225
% change year-on-year
+13.63% -2.22%
Number of hourly rates quoted 3 1 0
Average hourly rate £13.50 £16.00 -
Average hourly rate % change year-on-year
-15.62% -
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Swindon
Contract IT job ads with a match in the
Job Titles category
268 335 298
As % of all contract IT jobs located in Swindon 93.71% 92.80% 94.90%
Number of daily rates quoted 210 238 174
Average daily rate £413 £375 £400
Average daily rate % change year-on-year
+10.00% -6.25%
90% offered a daily rate of more than £300 £238 £213
10% offered a daily rate of more than £525 £472 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 16 10 21
Average hourly rate £13.50 £15.25 £23.50
Average hourly rate % change year-on-year
-11.47% -35.10%
90% offered a hourly rate of more than £13.00 £12.42 £12.75
10% offered a hourly rate of more than £18.00 £22.50 £36.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
Wiltshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Swindon region as a proportion of the total demand within the Job Titles category.

Swindon Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Swindon region.

Swindon Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Swindon region over the 3 months to 21 May 2013.

Swindon Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Swindon region.

Swindon Support Analyst Hourly Rate Trend

Support Analyst
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 11 (55.00%) Finance
2 10 (50.00%) SQL
3 9 (45.00%) VBA
3 9 (45.00%) ERP
4 7 (35.00%) Epicor
5 5 (25.00%) General Ledger
5 5 (25.00%) Active Directory
6 4 (20.00%) Windows
6 4 (20.00%) SLA
6 4 (20.00%) Business Objects
6 4 (20.00%) Investment Management
7 3 (15.00%) Crystal Reports
7 3 (15.00%) ITIL
7 3 (15.00%) Asset Management
7 3 (15.00%) FRx
7 3 (15.00%) Security Cleared
7 3 (15.00%) Back Office
8 2 (10.00%) Sophos
8 2 (10.00%) Project Management
8 2 (10.00%) Backup Exec
8 2 (10.00%) Windows Server 2008
8 2 (10.00%) Project Planning
8 2 (10.00%) SQL Server Reporting Services
8 2 (10.00%) PRINCE2
8 2 (10.00%) Dell
8 2 (10.00%) Symantec
8 2 (10.00%) McAfee
8 2 (10.00%) MS Office
8 2 (10.00%) SC Cleared
8 2 (10.00%) Change Management

Support Analyst
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.000%) MS Exchange
1 1 (5.000%) Exchange Server 2000
1 1 (5.000%) Exchange Server 2003
Applications
1 2 (10.00%) MS Office
2 1 (5.000%) MS Project
2 1 (5.000%) MS Excel
Business Applications
1 3 (15.00%) FRx
Communications & Networking
1 1 (5.000%) WLAN
1 1 (5.000%) DHCP
1 1 (5.000%) HTTP
1 1 (5.000%) DNS
1 1 (5.000%) HTTPS
1 1 (5.000%) SAN
1 1 (5.000%) VLAN
Database & Business Intelligence
1 3 (15.00%) Crystal Reports
2 2 (10.00%) SQL Server Reporting Services
General
1 11 (55.00%) Finance
2 5 (25.00%) General Ledger
3 3 (15.00%) Back Office
4 1 (5.000%) Investment Banking
4 1 (5.000%) Banking
Operating Systems
1 4 (20.00%) Windows
2 2 (10.00%) Windows Server 2008
3 1 (5.000%) Windows XP
3 1 (5.000%) Windows Server 2003
3 1 (5.000%) Windows 7
Processes & Methodologies
1 9 (45.00%) ERP
2 4 (20.00%) Investment Management
3 3 (15.00%) ITIL
3 3 (15.00%) Asset Management
4 2 (10.00%) Project Management
4 2 (10.00%) Project Planning
4 2 (10.00%) PRINCE2
4 2 (10.00%) Change Management
5 1 (5.000%) Stakeholder Engagement
5 1 (5.000%) Business Transformation
5 1 (5.000%) Fund Management
5 1 (5.000%) Programme Management
5 1 (5.000%) Service Delivery
5 1 (5.000%) Risk Management
Programming Languages
1 10 (50.00%) SQL
2 9 (45.00%) VBA
3 1 (5.000%) VB
Qualifications
1 3 (15.00%) Security Cleared
2 2 (10.00%) SC Cleared
3 1 (5.000%) ITIL Certification
Quality Assurance & Compliance
1 4 (20.00%) SLA
System Software
1 5 (25.00%) Active Directory
2 1 (5.000%) Xen
Systems Management
1 2 (10.00%) Backup Exec
2 1 (5.000%) Norton AntiVirus
2 1 (5.000%) Tivoli
2 1 (5.000%) ARCserve
Vendors
1 7 (35.00%) Epicor
2 4 (20.00%) Business Objects
3 2 (10.00%) Sophos
3 2 (10.00%) Dell
3 2 (10.00%) Symantec
3 2 (10.00%) McAfee
4 1 (5.000%) Twitter
4 1 (5.000%) PeopleSoft
4 1 (5.000%) Cisco
4 1 (5.000%) Microsoft