The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 66 27
Rank change year-on-year
+13 -39
Permanent jobs requiring a Support Analyst 12 3 39
As % of all permanent IT jobs located in Swindon 2.05% 0.55% 6.87%
As % of the Job Titles category 2.14% 0.57% 7.36%
Number of salaries quoted 12 3 38
Average salary £30,000 £25,000 £25,000
Average salary % change year-on-year
+20.00% -
90% offered a salary of more than £24,400 £23,000 £21,500
10% offered a salary of more than £37,250 £25,000 £30,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
560 528 530
As % of all permanent IT jobs located in Swindon 95.73% 97.60% 93.31%
Number of salaries quoted 432 441 474
Average salary £42,500 £40,000 £36,000
Average salary % change year-on-year
+6.25% +11.11%
90% offered a salary of more than £30,000 £29,500 £25,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Swindon

Support Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Swindon region.

Support Analyst Salary Trend in Swindon

Support Analyst
Salary Histogram in Swindon

This chart provides a salary histogram for IT jobs citing Support Analyst across the Swindon region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in Swindon

Support Analyst
Top 30 Related IT Skills in Swindon

For the 6 months to 24 December 2014, IT jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 19 (57.58%) Windows
2 14 (42.42%) Finance
3 11 (33.33%) .NET
3 11 (33.33%) SLA
4 10 (30.30%) ITIL
4 10 (30.30%) Windows Server 2003
4 10 (30.30%) Windows 7
5 9 (27.27%) SQL
6 8 (24.24%) SQL Server
6 8 (24.24%) MS Office
6 8 (24.24%) CRM
6 8 (24.24%) SQL Server 2005
6 8 (24.24%) SQL Server 2008
7 6 (18.18%) Computer Science
7 6 (18.18%) Analytical Skills
8 5 (15.15%) Oracle
8 5 (15.15%) Siebel
8 5 (15.15%) Cisco
8 5 (15.15%) Active Directory
8 5 (15.15%) Incident Management
8 5 (15.15%) Degree
9 4 (12.12%) IIS
9 4 (12.12%) XML
9 4 (12.12%) ERP
9 4 (12.12%) Data Mining
9 4 (12.12%) Business Intelligence
9 4 (12.12%) Middleware
9 4 (12.12%) Firewall
9 4 (12.12%) Oracle EBS
9 4 (12.12%) VMware

Support Analyst
Top Related IT Skills in Swindon by Category

For the 6 months to 24 December 2014, IT jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.12%) IIS
2 3 (9.09%) SAS
3 2 (6.06%) IBM Notes
4 1 (3.03%) MS Exchange
Applications
1 8 (24.24%) MS Office
2 3 (9.09%) MS Excel
Business Applications
1 4 (12.12%) Oracle EBS
2 3 (9.09%) SAP CRM
3 2 (6.06%) SAP ERP
3 2 (6.06%) SAP SM
4 1 (3.03%) Oracle ERP
Cloud Services
1 2 (6.06%) SaaS
Communications & Networking
1 4 (12.12%) Firewall
2 2 (6.06%) Wireshark
2 2 (6.06%) LDAP
2 2 (6.06%) VoIP
2 2 (6.06%) SMTP
2 2 (6.06%) DHCP
2 2 (6.06%) HTTP
2 2 (6.06%) TCP/IP
2 2 (6.06%) VPN
2 2 (6.06%) DNS
3 1 (3.03%) Internet
Database & Business Intelligence
1 8 (24.24%) SQL Server
1 8 (24.24%) SQL Server 2005
1 8 (24.24%) SQL Server 2008
2 4 (12.12%) Oracle BI EE
2 4 (12.12%) Data Mining
3 3 (9.09%) MS Access
3 3 (9.09%) Data Warehouse
4 2 (6.06%) SQL Server 2000
4 2 (6.06%) Relational Database
5 1 (3.03%) Oracle Reports
Development Applications
1 1 (3.03%) Team Foundation Server
General
1 14 (42.42%) Finance
2 3 (9.09%) Front Office
2 3 (9.09%) Back Office
3 2 (6.06%) Manufacturing
3 2 (6.06%) Retail
3 2 (6.06%) German Language
Libraries, Frameworks & Software Standards
1 11 (33.33%) .NET
2 4 (12.12%) XML
2 4 (12.12%) Middleware
2 4 (12.12%) Oracle Fusion
3 1 (3.03%) HTML5
3 1 (3.03%) HTML
3 1 (3.03%) WPF
3 1 (3.03%) jQuery
3 1 (3.03%) XSD
3 1 (3.03%) ASP.NET
3 1 (3.03%) CSS
3 1 (3.03%) SOAP
3 1 (3.03%) Web Services
Miscellaneous
1 6 (18.18%) Computer Science
1 6 (18.18%) Analytical Skills
2 3 (9.09%) Algorithms
2 3 (9.09%) Visualisation
2 3 (9.09%) Client/Server
2 3 (9.09%) Statistics
2 3 (9.09%) Mathematics
2 3 (9.09%) Physics
3 2 (6.06%) Replication
4 1 (3.03%) Management Information System
Operating Systems
1 19 (57.58%) Windows
2 10 (30.30%) Windows Server 2003
2 10 (30.30%) Windows 7
3 2 (6.06%) Windows XP
4 1 (3.03%) Mac OS X
4 1 (3.03%) UNIX
4 1 (3.03%) Apple iOS
4 1 (3.03%) Windows 8
Processes & Methodologies
1 10 (30.30%) ITIL
2 8 (24.24%) CRM
3 5 (15.15%) Incident Management
4 4 (12.12%) ERP
4 4 (12.12%) Business Intelligence
5 3 (9.09%) Asset Management
5 3 (9.09%) Analytics
5 3 (9.09%) Campaign Management
6 2 (6.06%) Logistics
6 2 (6.06%) Change Control
6 2 (6.06%) Service Management
6 2 (6.06%) Security Management
7 1 (3.03%) MVC
7 1 (3.03%) Workflow
7 1 (3.03%) Change Management
7 1 (3.03%) EAI
7 1 (3.03%) ETL
7 1 (3.03%) BPEL
7 1 (3.03%) User Acceptance Testing
7 1 (3.03%) Performance Testing
Programming Languages
1 9 (27.27%) SQL
2 3 (9.09%) R
2 3 (9.09%) JavaScript
3 2 (6.06%) C#
3 2 (6.06%) Java
Qualifications
1 5 (15.15%) Degree
2 2 (6.06%) MCDST
2 2 (6.06%) MCP
2 2 (6.06%) MCSE
2 2 (6.06%) MCSA
2 2 (6.06%) CCNA
2 2 (6.06%) Cisco Certification
2 2 (6.06%) Microsoft Certification
3 1 (3.03%) Siebel Certification
Quality Assurance & Compliance
1 11 (33.33%) SLA
System Software
1 5 (15.15%) Active Directory
2 4 (12.12%) VMware Infrastructure
3 2 (6.06%) Hyper-V
Systems Management
1 2 (6.06%) Tivoli
1 2 (6.06%) MOM
1 2 (6.06%) Systems Management Server (SMS)
1 2 (6.06%) Norton AntiVirus
1 2 (6.06%) SCCM
1 2 (6.06%) Cisco UCCX
1 2 (6.06%) Cisco CUCM
Vendors
1 5 (15.15%) Siebel
1 5 (15.15%) Cisco
1 5 (15.15%) Oracle
2 4 (12.12%) VMware
3 3 (9.09%) Syclo
3 3 (9.09%) SAP
3 3 (9.09%) Microsoft
4 2 (6.06%) Juniper
4 2 (6.06%) NetApp
4 2 (6.06%) Lotus
4 2 (6.06%) Sage
4 2 (6.06%) Symantec
4 2 (6.06%) Sophos
5 1 (3.03%) Remedy
5 1 (3.03%) Apple
5 1 (3.03%) Informatica
Swindon
Computer Futures
Salary: £20000 - £25000 per annum + competitive
Posted: 3 days ago
Berkshire Wilts Oxon Newbury Swindon
Questor Resourcing
Salary: £22- 26k + bonus + benefits
Posted: 17 days ago