The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Swindon region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 46 35 27
Rank change year-on-year
-11 -8
Permanent jobs requiring a Support Analyst 9 23 32
As % of all permanent IT jobs located in Swindon 1.871% 4.475% 6.681%
As % of the Job Titles category 1.931% 4.863% 6.867%
Number of salaries quoted 3 23 32
Average salary £23,500 £25,500 £26,000
Average salary % change year-on-year
-7.84% -1.92%
90% offered a salary of more than £19,900 £22,500 £23,000
10% offered a salary of more than £38,700 £31,500 £35,000
UK excluding London average salary £27,500 £30,000 £27,500
% change year-on-year
-8.33% +9.09%
All Job Titles
Swindon
Permanent IT job ads with a match in the
Job Titles category
466 473 466
As % of all permanent IT jobs located in Swindon 96.88% 92.02% 97.29%
Number of salaries quoted 410 409 435
Average salary £36,000 £37,500 £35,000
Average salary % change year-on-year
-4.00% +7.14%
90% offered a salary of more than £27,500 £23,500 £23,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Wiltshire

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Swindon region as a proportion of the total demand within the Job Titles category.

Swindon Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Swindon region.

Swindon Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Swindon region over the 3 months to 24 May 2013.

Swindon Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 24 (66.67%) SQL
2 17 (47.22%) ITIL
3 16 (44.44%) UNIX
4 12 (33.33%) Oracle
5 10 (27.78%) Windows
5 10 (27.78%) Oracle EBS
5 10 (27.78%) Oracle EBS R12
6 9 (25.00%) Data Security
7 8 (22.22%) Finance
7 8 (22.22%) Java
7 8 (22.22%) TCP/IP
8 7 (19.44%) Windows Server 2003
8 7 (19.44%) User Acceptance Testing
9 5 (13.89%) Oracle BI EE
9 5 (13.89%) Windows Server 2008
9 5 (13.89%) Business Intelligence
9 5 (13.89%) Active Directory
9 5 (13.89%) SLA
10 4 (11.11%) Service Delivery
11 3 (8.333%) Performance Management
11 3 (8.333%) MCITP
11 3 (8.333%) Oracle HRMS
11 3 (8.333%) VMware
11 3 (8.333%) Oracle Discoverer
11 3 (8.333%) Microsoft
11 3 (8.333%) Solaris
11 3 (8.333%) Linux
11 3 (8.333%) ERP
11 3 (8.333%) Windows XP
11 3 (8.333%) MS Exchange

Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (5.556%) .NET
2 1 (2.778%) ASP
Application Platforms
1 3 (8.333%) MS Exchange
2 2 (5.556%) Lotus Notes
3 1 (2.778%) Exchange Server 2010
3 1 (2.778%) Exchange Server 2003
Applications
1 2 (5.556%) MS Excel
Business Applications
1 10 (27.78%) Oracle EBS
1 10 (27.78%) Oracle EBS R12
2 3 (8.333%) Oracle HRMS
3 1 (2.778%) Sage 200
3 1 (2.778%) Line 500
3 1 (2.778%) FRx
3 1 (2.778%) Oracle 11i
Communications & Networking
1 8 (22.22%) TCP/IP
2 1 (2.778%) NAS
2 1 (2.778%) SAN
2 1 (2.778%) DNS
2 1 (2.778%) DHCP
Database & Business Intelligence
1 5 (13.89%) Oracle BI EE
2 3 (8.333%) Oracle Discoverer
2 3 (8.333%) SQL Server
3 1 (2.778%) Oracle 11g
3 1 (2.778%) SQL Server Reporting Services
3 1 (2.778%) Oracle 10g
3 1 (2.778%) Oracle 8/8i
General
1 8 (22.22%) Finance
2 2 (5.556%) Manufacturing
3 1 (2.778%) Advertising
3 1 (2.778%) Back Office
Miscellaneous
1 1 (2.778%) Enterprise Software
1 1 (2.778%) Foreign Exchange (FX)
Operating Systems
1 16 (44.44%) UNIX
2 10 (27.78%) Windows
3 7 (19.44%) Windows Server 2003
4 5 (13.89%) Windows Server 2008
5 3 (8.333%) Solaris
5 3 (8.333%) Linux
5 3 (8.333%) Windows XP
6 2 (5.556%) AIX
6 2 (5.556%) Windows 2000 Server
7 1 (2.778%) Windows 7
7 1 (2.778%) HPUX
Processes & Methodologies
1 17 (47.22%) ITIL
2 9 (25.00%) Data Security
3 7 (19.44%) User Acceptance Testing
4 5 (13.89%) Business Intelligence
5 4 (11.11%) Service Delivery
6 3 (8.333%) Performance Management
6 3 (8.333%) ERP
6 3 (8.333%) PRINCE2
7 2 (5.556%) CRM
8 1 (2.778%) Configuration Management
Programming Languages
1 24 (66.67%) SQL
2 8 (22.22%) Java
3 3 (8.333%) VBA
4 2 (5.556%) VB
4 2 (5.556%) VB.NET
5 1 (2.778%) C#
5 1 (2.778%) JavaScript
Qualifications
1 3 (8.333%) MCITP
2 2 (5.556%) MCSE
2 2 (5.556%) MCSA
2 2 (5.556%) Microsoft Certification
2 2 (5.556%) VMware Certified Professional (VCP)
3 1 (2.778%) VCP5
Quality Assurance & Compliance
1 5 (13.89%) SLA
2 3 (8.333%) ISO 9001
3 1 (2.778%) QA
System Software
1 5 (13.89%) Active Directory
2 1 (2.778%) vSphere
Systems Management
1 2 (5.556%) Tivoli
1 2 (5.556%) Tivoli Storage Manager
1 2 (5.556%) ARCserve
1 2 (5.556%) Norton AntiVirus
1 2 (5.556%) Backup Exec
1 2 (5.556%) WSUS
Vendors
1 12 (33.33%) Oracle
2 3 (8.333%) VMware
2 3 (8.333%) Microsoft
3 2 (5.556%) Symantec
3 2 (5.556%) McAfee
3 2 (5.556%) Sophos
3 2 (5.556%) Lotus
3 2 (5.556%) QAD
4 1 (2.778%) Sage
4 1 (2.778%) Remedy
4 1 (2.778%) Informatica
4 1 (2.778%) Epicor
4 1 (2.778%) NetApp
4 1 (2.778%) HP
4 1 (2.778%) Dell
4 1 (2.778%) Siebel
4 1 (2.778%) Sun
4 1 (2.778%) PeopleSoft
Swindon, Wiltshire
This position is for a hands-on Oracle HRMS Functional Support Role for Payroll... handover of changes to the UAT & Training teams... To join us, you’ll need...
UK Shared Business Services Ltd
Salary: Competitive Salary plus Excellent Benefits
Posted: 1 May 2013
Bristol, Chippenham, Gloucester, Bath, Swindon,...
Benefits include free City Centre parking.Key Skills:- Good IT Support experience.- Some Networking experience.- Experience of MS Exchange 2003, 2007 or 2010.- Basic knowledge of SQL, MS...
XIST4 Recruitment
Salary: £20-30,000 + Free Parking
Posted: 13 May 2013