The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Swindon region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 64 43
Rank change year-on-year
+11 -21
Permanent jobs requiring a Support Analyst 23 7 16
As % of all permanent IT jobs located in Swindon 3.14% 1.11% 3.17%
As % of the Job Titles category 3.26% 1.14% 3.35%
Number of salaries quoted 20 7 15
Average salary £25,000 £20,000 £34,000
Average salary % change year-on-year
+25.00% -41.17%
90% offered a salary of more than £21,500 £19,600 £25,000
10% offered a salary of more than £28,000 £27,500 £40,900
UK excluding London average salary £27,500 £28,000 £28,500
% change year-on-year
-1.78% -1.75%
Support Analyst
Wiltshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Swindon region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Swindon
Permanent IT job ads with a match in the
Job Titles category
706 616 477
As % of all permanent IT jobs located in Swindon 96.45% 97.31% 94.64%
Number of salaries quoted 570 502 430
Average salary £39,000 £38,500 £37,500
Average salary % change year-on-year
+1.29% +2.66%
90% offered a salary of more than £26,000 £28,500 £24,000
10% offered a salary of more than £57,500 £57,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Swindon

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Swindon region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Swindon

Support Analyst
Salary Trend in Swindon

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Swindon region.

Support Analyst Salary Trend in Swindon

Support Analyst
Top 30 Related IT Skills in Swindon

For the 6 months to 17 September 2014, IT jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 25 (60.98%) Windows
2 18 (43.90%) Windows Server 2003
3 16 (39.02%) SLA
4 15 (36.59%) SQL Server
4 15 (36.59%) SQL Server 2008
4 15 (36.59%) Windows 7
5 14 (34.15%) SQL Server 2005
6 13 (31.71%) SQL
6 13 (31.71%) .NET
6 13 (31.71%) Finance
7 11 (26.83%) Active Directory
8 10 (24.39%) MS Office
9 7 (17.07%) Cisco
10 6 (14.63%) ITIL
11 5 (12.20%) IBM Notes
11 5 (12.20%) NetApp
11 5 (12.20%) Lotus
11 5 (12.20%) Replication
12 4 (9.76%) UNIX
12 4 (9.76%) MS Excel
12 4 (9.76%) Degree
12 4 (9.76%) Mathematics
12 4 (9.76%) Analytical Skills
13 3 (7.32%) MS Access
13 3 (7.32%) CRM
13 3 (7.32%) Data Warehouse
13 3 (7.32%) Data Mining
13 3 (7.32%) SAS
13 3 (7.32%) Microsoft
13 3 (7.32%) Systems Management Server (SMS)

Support Analyst
Top Related IT Skills in Swindon by Category

For the 6 months to 17 September 2014, IT jobs across the Swindon region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (12.20%) IBM Notes
2 3 (7.32%) SAS
3 2 (4.88%) IIS
4 1 (2.44%) SharePoint
Applications
1 10 (24.39%) MS Office
2 4 (9.76%) MS Excel
Business Applications
1 1 (2.44%) Oracle EBS
1 1 (2.44%) Remedy ITSM
1 1 (2.44%) Oracle EBS R12
Communications & Networking
1 2 (4.88%) VoIP
1 2 (4.88%) Firewall
2 1 (2.44%) LDAP
2 1 (2.44%) SNMP
2 1 (2.44%) TCP/IP
Database & Business Intelligence
1 15 (36.59%) SQL Server
1 15 (36.59%) SQL Server 2008
2 14 (34.15%) SQL Server 2005
3 3 (7.32%) MS Access
3 3 (7.32%) Data Warehouse
3 3 (7.32%) Data Mining
4 2 (4.88%) SQL Server 2000
5 1 (2.44%) SQL Server 2012
5 1 (2.44%) Oracle Discoverer
5 1 (2.44%) Oracle BI EE
5 1 (2.44%) Crystal Reports
General
1 13 (31.71%) Finance
Libraries, Frameworks & Software Standards
1 13 (31.71%) .NET
Miscellaneous
1 5 (12.20%) Replication
2 4 (9.76%) Mathematics
2 4 (9.76%) Analytical Skills
3 3 (7.32%) Physics
3 3 (7.32%) Computer Science
3 3 (7.32%) Visualisation
3 3 (7.32%) Statistics
4 1 (2.44%) Client/Server
4 1 (2.44%) Management Information System
Operating Systems
1 25 (60.98%) Windows
2 18 (43.90%) Windows Server 2003
3 15 (36.59%) Windows 7
4 4 (9.76%) UNIX
5 2 (4.88%) Windows XP
6 1 (2.44%) Mac OS X
6 1 (2.44%) Windows Server 2008
6 1 (2.44%) Apple iOS
6 1 (2.44%) Windows 8
Processes & Methodologies
1 6 (14.63%) ITIL
2 3 (7.32%) CRM
2 3 (7.32%) Analytics
2 3 (7.32%) Campaign Management
3 2 (4.88%) Problem Management
3 2 (4.88%) PRINCE2
3 2 (4.88%) Change Management
4 1 (2.44%) ITSM
4 1 (2.44%) MVC
4 1 (2.44%) Workflow
4 1 (2.44%) Agile Software Development
4 1 (2.44%) Business Intelligence
4 1 (2.44%) Project Management
4 1 (2.44%) User Acceptance Testing
4 1 (2.44%) Performance Management
4 1 (2.44%) OpenUP
4 1 (2.44%) Change Control
4 1 (2.44%) People Management
Programming Languages
1 13 (31.71%) SQL
2 3 (7.32%) R
3 1 (2.44%) C#
3 1 (2.44%) VB.NET
Qualifications
1 4 (9.76%) Degree
2 2 (4.88%) MCP
2 2 (4.88%) MCSE
2 2 (4.88%) MCSA
2 2 (4.88%) CCNA
2 2 (4.88%) Cisco Certification
2 2 (4.88%) Microsoft Certification
2 2 (4.88%) MCDST
3 1 (2.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (39.02%) SLA
2 3 (7.32%) QA
3 1 (2.44%) ISO 9001
System Software
1 11 (26.83%) Active Directory
2 2 (4.88%) VMware Infrastructure
2 2 (4.88%) Hyper-V
Systems Management
1 3 (7.32%) Systems Management Server (SMS)
2 2 (4.88%) Norton AntiVirus
2 2 (4.88%) Cisco UCCX
2 2 (4.88%) Cisco CUCM
2 2 (4.88%) Tivoli
3 1 (2.44%) WMI
3 1 (2.44%) SCCM
Vendors
1 7 (17.07%) Cisco
2 5 (12.20%) NetApp
2 5 (12.20%) Lotus
3 3 (7.32%) Microsoft
4 2 (4.88%) Juniper
4 2 (4.88%) Sage
4 2 (4.88%) Symantec
4 2 (4.88%) Remedy
4 2 (4.88%) Sophos
4 2 (4.88%) VMware
5 1 (2.44%) ServiceNow
5 1 (2.44%) Apple
5 1 (2.44%) Oracle
Swindon, Wiltshire
Tank Recruitment
Salary: £21000 - £25000 per annum
Posted: 14 hours ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £18000 - £25000 per annum + benefits and shift allowance
Posted: 2 days ago
Swindon, Wiltshire
Yoh Company
Salary: £20000 - £50000 per annum
Posted: 14 days ago
Swindon, Wiltshire
Prolinx
Salary: From £20,000 to £24,000 per annum Depending on Experience
Posted: 14 days ago