The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Taunton region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 30 15 21
Rank change year-on-year
-15 +6
Contract jobs requiring a 2nd Line Support 1 1 1
As % of all contract IT jobs located in Taunton 0.73% 1.92% 1.72%
As % of the Job Titles category 0.76% 1.96% 2.04%
Number of daily rates quoted 1 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£110 - £190
UK excluding London average daily rate £160 £150 £170
% change year-on-year
+6.66% -11.76%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.50 £14.78
% change year-on-year
+3.44% -1.86%
2nd Line Support
Somerset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Taunton region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Taunton
Contract IT job ads with a match in the
Job Titles category
131 51 49
As % of all contract IT jobs located in Taunton 95.62% 98.08% 84.48%
Number of daily rates quoted 106 33 22
Average daily rate £375 £318 £310
Average daily rate % change year-on-year
+18.11% +2.41%
90% offered a daily rate of more than £290 £238 £282
10% offered a daily rate of more than £500 £400 £391
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 1 1 3
Average hourly rate £15.00 £19.30 £9.50
Average hourly rate % change year-on-year
-22.27% +103.15%
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

2nd Line Support
Jobs Demand Trend in Taunton

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Taunton region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Taunton

2nd Line Support
Daily Rate Trend in Taunton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Taunton region.

2nd Line Support Daily Rate Trend in Taunton

2nd Line Support
Hourly Rate Trend in Taunton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Taunton region.

2nd Line Support Hourly Rate Trend in Taunton

2nd Line Support
Top 30 Related IT Skills in Taunton

For the 6 months to 19 September 2014, IT contractor jobs across the Taunton region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 3 (100.00%) MS Office
1 3 (100.00%) Windows
1 3 (100.00%) Active Directory
1 3 (100.00%) Windows 7
2 2 (66.67%) Windows XP
2 2 (66.67%) Microsoft
2 2 (66.67%) Internet
2 2 (66.67%) SCCM
2 2 (66.67%) Video Conferencing
2 2 (66.67%) SC Cleared
2 2 (66.67%) Security Cleared
2 2 (66.67%) MS Excel
3 1 (33.33%) Service Management
3 1 (33.33%) ITSM
3 1 (33.33%) Telecoms
3 1 (33.33%) VMware
3 1 (33.33%) Microsoft App-V
3 1 (33.33%) Altiris
3 1 (33.33%) Nortel Meridian
3 1 (33.33%) assyst
3 1 (33.33%) SharePoint
3 1 (33.33%) ITIL
3 1 (33.33%) MCP
3 1 (33.33%) Nortel
3 1 (33.33%) Citrix
3 1 (33.33%) Microsoft Certification
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Blackberry
3 1 (33.33%) Blackberry Enterprise Server
3 1 (33.33%) MSI

2nd Line Support
Top Related IT Skills in Taunton by Category

For the 6 months to 19 September 2014, IT contractor jobs across the Taunton region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) SharePoint
1 1 (33.33%) Blackberry Enterprise Server
Applications
1 3 (100.00%) MS Office
2 2 (66.67%) MS Excel
Business Applications
1 1 (33.33%) assyst
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 2 (66.67%) Internet
2 1 (33.33%) Nortel Meridian
Development Applications
1 1 (33.33%) MSI
General
1 1 (33.33%) Telecoms
Miscellaneous
1 2 (66.67%) Video Conferencing
2 1 (33.33%) Blackberry
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 7
2 2 (66.67%) Windows XP
3 1 (33.33%) Windows 8
Processes & Methodologies
1 1 (33.33%) Service Management
1 1 (33.33%) ITSM
1 1 (33.33%) ITIL
Qualifications
1 2 (66.67%) SC Cleared
1 2 (66.67%) Security Cleared
2 1 (33.33%) MCP
2 1 (33.33%) Microsoft Certification
2 1 (33.33%) ITIL Foundation Certificate
System Software
1 3 (100.00%) Active Directory
2 1 (33.33%) Microsoft App-V
2 1 (33.33%) VMware Infrastructure
Systems Management
1 2 (66.67%) SCCM
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) VMware
2 1 (33.33%) Altiris
2 1 (33.33%) Nortel
2 1 (33.33%) Citrix