The table below looks at the statistics for the 2nd Line Support role in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support
Rank 43 47 37
Rank change year-on-year
+4 -10
Contract jobs requiring a 2nd Line Support 2 2 2
As % of all contract IT jobs located in Somerset 0.69% 0.60% 0.86%
As % of the Job Titles category 0.71% 0.63% 0.91%
Number of daily rates quoted 1 0 1
Average daily rate
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£190 - £175
UK excluding London average daily rate £160 £165 £146
% change year-on-year
-3.03% +13.20%
Number of hourly rates quoted 1 2 0
Average hourly rate £14.00 £16.75 -
Average hourly rate % change year-on-year
-16.41% -
UK excluding London average hourly rate £15.00 £14.00 £15.00
% change year-on-year
+7.14% -6.66%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Somerset
Contract IT job ads with a match in the
Job Titles category
283 315 219
As % of all contract IT jobs located in Somerset 97.92% 93.75% 94.40%
Number of daily rates quoted 140 227 135
Average daily rate £350 £350 £320
Average daily rate % change year-on-year
- +9.37%
90% offered a daily rate of more than £255 £290 £223
10% offered a daily rate of more than £450 £500 £425
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 42 15 14
Average hourly rate £42.00 £35.00 £14.00
Average hourly rate % change year-on-year
+20.00% +150.00%
90% offered a hourly rate of more than £13.00 £13.65 £10.58
10% offered a hourly rate of more than £55.00 £35.50 £22.93
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

2nd Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Daily Rate Trend in Somerset

2nd Line Support
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Hourly Rate Trend in Somerset

2nd Line Support
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Taunton - 1 - -
2nd Line Support
South West

2nd Line Support
Top 17 Related IT Skills in Somerset

For the 6 months to 28 August 2015, IT contractor jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 7 (100.00%) Windows
2 6 (85.71%) Active Directory
3 5 (71.43%) Microsoft
4 3 (42.86%) MS Office
4 3 (42.86%) Windows 7
5 2 (28.57%) Incident Management
6 1 (14.29%) VMware
6 1 (14.29%) E-Learning
6 1 (14.29%) MS Excel
6 1 (14.29%) Citrix
6 1 (14.29%) Windows Server 2003
6 1 (14.29%) Intranet
6 1 (14.29%) Video Conferencing
6 1 (14.29%) VMware Infrastructure
6 1 (14.29%) Windows Server 2008
6 1 (14.29%) Windows 2000 Server
6 1 (14.29%) MS PowerPoint

2nd Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 3 (42.86%) MS Office
2 1 (14.29%) MS Excel
2 1 (14.29%) MS PowerPoint
Communications & Networking
1 1 (14.29%) Intranet
Miscellaneous
1 1 (14.29%) E-Learning
1 1 (14.29%) Video Conferencing
Operating Systems
1 7 (100.00%) Windows
2 3 (42.86%) Windows 7
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows 2000 Server
Processes & Methodologies
1 2 (28.57%) Incident Management
System Software
1 6 (85.71%) Active Directory
2 1 (14.29%) VMware Infrastructure
Vendors
1 5 (71.43%) Microsoft
2 1 (14.29%) Citrix
2 1 (14.29%) VMware