The table below looks at the statistics for ITSM skills in IT contracts advertised for the Taunton region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank - 9 9
Contract jobs citing ITSM 0 7 10
As % of all contract IT jobs located in Taunton - 12.96% 19.23%
As % of the Processes & Methodologies category - 17.95% 26.32%
Number of daily rates quoted 0 0 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- - -
UK excluding London average daily rate £424 £348 £325
% change year-on-year
+21.94% +6.92%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.88 £14.00 £15.50
% change year-on-year
+13.39% -9.67%
ITSM
Somerset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Taunton region.

Processes & Methodologies Category
Taunton
Contract IT job ads with a match in the
Processes & Methodologies category
133 39 38
As % of all contract IT jobs located in Taunton 82.61% 72.22% 73.08%
Number of daily rates quoted 113 22 11
Average daily rate £400 £325 £385
Average daily rate % change year-on-year
+23.07% -15.58%
90% offered a daily rate of more than £300 £226 £375
10% offered a daily rate of more than £500 £410 £433
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 0 1 0
Average hourly rate - £19.30 -
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

ITSM
Jobs Demand Trend in Taunton

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Taunton region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Taunton

ITSM
Daily Rate Trend in Taunton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Taunton region.

ITSM Daily Rate Trend in Taunton

ITSM
Hourly Rate Trend in Taunton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Taunton region.

ITSM Hourly Rate Trend in Taunton

ITSM
Top 30 Related IT Skills in Taunton

For the 6 months to 20 August 2014, IT contractor jobs across the Taunton region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 21 (100.00%) Service Management
2 20 (95.24%) ITIL
2 20 (95.24%) ITIL Foundation Certificate
3 14 (66.67%) MCP
3 14 (66.67%) Windows
3 14 (66.67%) Microsoft Certification
3 14 (66.67%) Microsoft
3 14 (66.67%) VMware
3 14 (66.67%) VMware Infrastructure
3 14 (66.67%) Windows 7
4 12 (57.14%) Statistics
4 12 (57.14%) Risk Analysis
4 12 (57.14%) User Acceptance Testing
4 12 (57.14%) Service Delivery
4 12 (57.14%) Front Office
4 12 (57.14%) Back Office
5 11 (52.38%) Management Information System
5 11 (52.38%) Capacity Planning
6 10 (47.62%) Workflow
6 10 (47.62%) SLA
7 6 (28.57%) ISEB
7 6 (28.57%) Security Cleared
8 5 (23.81%) SC Cleared
8 5 (23.81%) PRINCE2 Practitioner
8 5 (23.81%) ISEB Practitioner
8 5 (23.81%) Change Management
8 5 (23.81%) PRINCE2
9 4 (19.05%) Process Management
9 4 (19.05%) Risk Management
9 4 (19.05%) Business Continuity

ITSM
Top Related IT Skills in Taunton by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Taunton region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.76%) Blackberry Enterprise Server
Applications
1 2 (9.52%) MS Excel
2 1 (4.76%) MS Office
Business Applications
1 2 (9.52%) assyst
2 1 (4.76%) Summit
Communications & Networking
1 1 (4.76%) Nortel Meridian
1 1 (4.76%) SAN
1 1 (4.76%) Internet
Development Applications
1 1 (4.76%) MSI
General
1 12 (57.14%) Front Office
1 12 (57.14%) Back Office
2 1 (4.76%) Telecoms
Job Titles
1 10 (47.62%) Support Engineer
2 9 (42.86%) Network Support
3 8 (38.10%) Network Support Engineer
3 8 (38.10%) Service Manager
3 8 (38.10%) Network Engineer
4 7 (33.33%) Lead Network Engineer
5 6 (28.57%) Service Transition Manager
5 6 (28.57%) Transition Manager
6 3 (14.29%) Windows Support Engineer
7 2 (9.52%) Services Delivery Manager
7 2 (9.52%) Delivery Manager
8 1 (4.76%) Desktop Analyst
8 1 (4.76%) Contracts Manager
8 1 (4.76%) Wintel Support
8 1 (4.76%) Desktop Support Analyst
8 1 (4.76%) Wintel Engineer
8 1 (4.76%) 2nd Line Support Analyst
8 1 (4.76%) Desktop Support
8 1 (4.76%) Analyst
8 1 (4.76%) Support Analyst
Miscellaneous
1 12 (57.14%) Statistics
2 11 (52.38%) Management Information System
3 1 (4.76%) CMDB
3 1 (4.76%) Video Conferencing
3 1 (4.76%) Blackberry
Operating Systems
1 14 (66.67%) Windows
1 14 (66.67%) Windows 7
2 1 (4.76%) Windows Server 2008
2 1 (4.76%) Windows XP
2 1 (4.76%) Windows Server 2003
Processes & Methodologies
1 21 (100.00%) Service Management
2 20 (95.24%) ITIL
3 12 (57.14%) Risk Analysis
3 12 (57.14%) User Acceptance Testing
3 12 (57.14%) Service Delivery
4 11 (52.38%) Capacity Planning
5 10 (47.62%) Workflow
6 5 (23.81%) Change Management
6 5 (23.81%) PRINCE2
7 4 (19.05%) Process Management
7 4 (19.05%) Risk Management
7 4 (19.05%) Business Continuity
7 4 (19.05%) ITIL V3
8 3 (14.29%) Project Management
9 1 (4.76%) Asset Management
9 1 (4.76%) Configuration Management
Qualifications
1 20 (95.24%) ITIL Foundation Certificate
2 14 (66.67%) MCP
2 14 (66.67%) Microsoft Certification
3 6 (28.57%) ISEB
3 6 (28.57%) Security Cleared
4 5 (23.81%) SC Cleared
4 5 (23.81%) PRINCE2 Practitioner
4 5 (23.81%) ISEB Practitioner
5 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 10 (47.62%) SLA
2 1 (4.76%) ISO 9001
2 1 (4.76%) ISO 14001
System Software
1 14 (66.67%) VMware Infrastructure
2 2 (9.52%) Active Directory
3 1 (4.76%) Microsoft App-V
Systems Management
1 1 (4.76%) SCCM
Vendors
1 14 (66.67%) Microsoft
1 14 (66.67%) VMware
2 1 (4.76%) Altiris
2 1 (4.76%) Nortel
2 1 (4.76%) Citrix