The first table below looks at the demand for Service Management skills in IT contracts advertised for the Taunton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Taunton region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Service Management
Rank 29 11 11
Rank change year-on-year
-18 0
Contract jobs citing Service Management 7 6 8
As % of all contract IT jobs located in Taunton 4.02% 10.34% 14.55%
As % of the Processes & Methodologies category 4.86% 15.38% 19.05%
Number of daily rates quoted 6 0 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£313 - £210
90% offered a daily rate of more than £263 - £194
10% offered a daily rate of more than £331 - £226
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.69 £14.00 £16.00
% change year-on-year
+4.91% -12.50%
Processes & Methodologies Category
Taunton
Contract IT job ads with a match in the
Processes & Methodologies category
144 39 42
As % of all contract IT jobs located in Taunton 82.76% 67.24% 76.36%
Number of daily rates quoted 121 16 20
Average daily rate £353 £325 £400
Average daily rate % change year-on-year
+8.46% -18.75%
90% offered a daily rate of more than £300 £240 £365
10% offered a daily rate of more than £488 £407 £433
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
Service Management
Somerset

Service Management
Jobs Demand Trend in Taunton

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Taunton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Taunton

Service Management
Daily Rate Trend in Taunton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Taunton region.

Service Management Daily Rate Trend in Taunton

Service Management
Hourly Rate Trend in Taunton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Taunton region.

Service Management Hourly Rate Trend in Taunton

Service Management
Top 30 Related IT Skills in Taunton

For the 6 months to 24 July 2014, IT contractor jobs across the Taunton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 33 (89.19%) ITIL
2 28 (75.68%) ITIL Foundation Certificate
3 23 (62.16%) Microsoft
4 22 (59.46%) Windows
5 21 (56.76%) ITSM
6 19 (51.35%) Windows 7
6 19 (51.35%) User Acceptance Testing
7 18 (48.65%) Security Cleared
8 17 (45.95%) MCP
8 17 (45.95%) Microsoft Certification
9 16 (43.24%) VMware
9 16 (43.24%) VMware Infrastructure
9 16 (43.24%) SC Cleared
10 14 (37.84%) Service Delivery
10 14 (37.84%) Management Information System
10 14 (37.84%) ISEB
11 13 (35.14%) Front Office
11 13 (35.14%) Back Office
11 13 (35.14%) Risk Analysis
11 13 (35.14%) Statistics
12 12 (32.43%) Capacity Planning
13 11 (29.73%) SLA
14 10 (27.03%) Change Management
14 10 (27.03%) Workflow
15 8 (21.62%) Software Testing
15 8 (21.62%) assyst
15 8 (21.62%) ISTQB
15 8 (21.62%) Test Management
15 8 (21.62%) ISTQB Foundation Certification
16 6 (16.22%) Team Foundation Server

Service Management
Top Related IT Skills in Taunton by Category

For the 6 months to 24 July 2014, IT contractor jobs across the Taunton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.11%) Blackberry Enterprise Server
1 3 (8.11%) MS Exchange
1 3 (8.11%) Exchange Server 2010
1 3 (8.11%) Exchange Server 2003
Applications
1 6 (16.22%) MS Excel
2 3 (8.11%) MS Office
Business Applications
1 8 (21.62%) assyst
2 1 (2.70%) Summit
Communications & Networking
1 4 (10.81%) SAN
2 3 (8.11%) Internet
2 3 (8.11%) Nortel Meridian
Database & Business Intelligence
1 3 (8.11%) SQL Server
Development Applications
1 6 (16.22%) Team Foundation Server
2 3 (8.11%) MSI
3 2 (5.41%) Selenium
4 1 (2.70%) Visual Studio
4 1 (2.70%) SpecFlow
General
1 13 (35.14%) Front Office
1 13 (35.14%) Back Office
2 3 (8.11%) Telecoms
3 1 (2.70%) Finance
Job Titles
1 10 (27.03%) Support Engineer
2 9 (24.32%) Service Manager
2 9 (24.32%) Network Support
3 8 (21.62%) Network Support Engineer
3 8 (21.62%) Network Engineer
4 7 (18.92%) Lead Network Engineer
5 6 (16.22%) Service Transition Manager
5 6 (16.22%) Transition Manager
5 6 (16.22%) Analyst
6 5 (13.51%) Test Analyst
7 4 (10.81%) Support Technician
7 4 (10.81%) Senior Test Analyst
7 4 (10.81%) Senior Analyst
8 3 (8.11%) Change Manager
8 3 (8.11%) Business Change Manager
8 3 (8.11%) Desktop Support
8 3 (8.11%) Windows Support Engineer
8 3 (8.11%) Business Manager
9 2 (5.41%) Delivery Manager
9 2 (5.41%) Desktop Support Technician
Libraries, Frameworks & Software Standards
1 1 (2.70%) Gherkin
Miscellaneous
1 14 (37.84%) Management Information System
2 13 (35.14%) Statistics
3 3 (8.11%) Blackberry
3 3 (8.11%) Video Conferencing
4 2 (5.41%) CMDB
Operating Systems
1 22 (59.46%) Windows
2 19 (51.35%) Windows 7
3 4 (10.81%) Windows Server 2008
3 4 (10.81%) Windows Server 2003
4 3 (8.11%) UNIX
4 3 (8.11%) Windows XP
Processes & Methodologies
1 33 (89.19%) ITIL
2 21 (56.76%) ITSM
3 19 (51.35%) User Acceptance Testing
4 14 (37.84%) Service Delivery
5 13 (35.14%) Risk Analysis
6 12 (32.43%) Capacity Planning
7 10 (27.03%) Change Management
7 10 (27.03%) Workflow
8 8 (21.62%) Software Testing
8 8 (21.62%) Test Management
9 6 (16.22%) Test Scripting
9 6 (16.22%) Project Management
10 5 (13.51%) PRINCE2
11 4 (10.81%) ITIL V3
11 4 (10.81%) Test Strategy
11 4 (10.81%) Process Management
11 4 (10.81%) Risk Management
11 4 (10.81%) Business Continuity
12 3 (8.11%) Business Analysis
13 2 (5.41%) Requirements Analysis
Programming Languages
1 1 (2.70%) C
1 1 (2.70%) C#
1 1 (2.70%) SQL
Qualifications
1 28 (75.68%) ITIL Foundation Certificate
2 18 (48.65%) Security Cleared
3 17 (45.95%) MCP
3 17 (45.95%) Microsoft Certification
4 16 (43.24%) SC Cleared
5 14 (37.84%) ISEB
6 8 (21.62%) ISTQB
6 8 (21.62%) ISTQB Foundation Certification
7 5 (13.51%) ISEB Practitioner
7 5 (13.51%) PRINCE2 Practitioner
8 3 (8.11%) MCSE
8 3 (8.11%) MCITP
9 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 11 (29.73%) SLA
2 1 (2.70%) ISO 14001
2 1 (2.70%) ISO 9001
System Software
1 16 (43.24%) VMware Infrastructure
2 4 (10.81%) Active Directory
3 3 (8.11%) Microsoft App-V
3 3 (8.11%) Microsoft Virtual Server
Systems Management
1 3 (8.11%) SCCM
Vendors
1 23 (62.16%) Microsoft
2 16 (43.24%) VMware
3 6 (16.22%) Citrix
4 3 (8.11%) HP
4 3 (8.11%) Nortel
4 3 (8.11%) SAP
4 3 (8.11%) Oracle
4 3 (8.11%) Altiris
5 1 (2.70%) Sophos