The table below looks at the statistics for Service Management skills in IT contracts advertised for the Taunton region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 18 14 13
Rank change year-on-year
-4 -1
Contract jobs citing Service Management 8 4 9
As % of all contract IT jobs located in Taunton 7.27% 7.69% 16.67%
As % of the Processes & Methodologies category 9.20% 10.00% 23.68%
Number of daily rates quoted 7 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £313 -
Average daily rate % change year-on-year
+20.00% -
UK excluding London average daily rate £350 £351 £360
% change year-on-year
-0.35% -2.43%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £13.75 £15.25
% change year-on-year
+9.09% -9.83%
Service Management
Somerset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Taunton region.

Processes & Methodologies Category
Taunton
Contract IT job ads with a match in the
Processes & Methodologies category
87 40 38
As % of all contract IT jobs located in Taunton 79.09% 76.92% 70.37%
Number of daily rates quoted 79 26 12
Average daily rate £335 £375 £411
Average daily rate % change year-on-year
-10.66% -8.75%
90% offered a daily rate of more than £312 £300 £300
10% offered a daily rate of more than £471 £400 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 1 2 0
Average hourly rate £17.50 £20.40 -
Average hourly rate % change year-on-year
-14.21% -
UK excluding London average hourly rate £25.00 £28.00 £26.90
% change year-on-year
-10.71% +4.08%

Service Management
Jobs Demand Trend in Taunton

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Taunton region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Taunton

Service Management
Daily Rate Trend in Taunton

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Taunton region.

Service Management Daily Rate Trend in Taunton

Service Management
Hourly Rate Trend in Taunton

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Taunton region.

Service Management Hourly Rate Trend in Taunton

Service Management
Top 30 Related IT Skills in Taunton

For the 6 months to 23 October 2014, IT contractor jobs across the Taunton region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 14 (93.33%) SC Cleared
1 14 (93.33%) Security Cleared
2 10 (66.67%) assyst
3 8 (53.33%) SLA
4 7 (46.67%) ITIL
5 4 (26.67%) Windows
5 4 (26.67%) HP
5 4 (26.67%) ISEB
5 4 (26.67%) SAN
5 4 (26.67%) Windows Server 2003
5 4 (26.67%) Software Testing
5 4 (26.67%) ISTQB
5 4 (26.67%) Microsoft Virtual Server
5 4 (26.67%) Windows Server 2008
5 4 (26.67%) User Acceptance Testing
5 4 (26.67%) Test Management
5 4 (26.67%) ITIL Foundation Certificate
5 4 (26.67%) ISTQB Foundation Certification
6 3 (20.00%) Test Scripting
6 3 (20.00%) Exchange Server 2010
6 3 (20.00%) Team Foundation Server
6 3 (20.00%) Exchange Server 2003
6 3 (20.00%) MCITP
6 3 (20.00%) Citrix
6 3 (20.00%) Microsoft Certification
6 3 (20.00%) Microsoft
6 3 (20.00%) MS Exchange
6 3 (20.00%) MCSE
6 3 (20.00%) MCP
6 3 (20.00%) UNIX

Service Management
Top Related IT Skills in Taunton by Category

For the 6 months to 23 October 2014, IT contractor jobs across the Taunton region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (20.00%) MS Exchange
1 3 (20.00%) Exchange Server 2003
1 3 (20.00%) Exchange Server 2010
Applications
1 2 (13.33%) MS Excel
Business Applications
1 10 (66.67%) assyst
Communications & Networking
1 4 (26.67%) SAN
Database & Business Intelligence
1 3 (20.00%) SQL Server
Development Applications
1 3 (20.00%) Team Foundation Server
2 2 (13.33%) Selenium
3 1 (6.67%) Visual Studio
3 1 (6.67%) SpecFlow
General
1 2 (13.33%) Back Office
2 1 (6.67%) Front Office
Job Titles
1 8 (53.33%) Service Manager
2 3 (20.00%) Analyst
2 3 (20.00%) Test Analyst
2 3 (20.00%) Support Technician
3 2 (13.33%) Senior Test Analyst
3 2 (13.33%) Senior Analyst
3 2 (13.33%) IT Services Manager
3 2 (13.33%) Senior Technician
4 1 (6.67%) Selenium Tester
4 1 (6.67%) 3rd Line Support Technician
4 1 (6.67%) Tester
4 1 (6.67%) Service Desk Manager
4 1 (6.67%) Contracts Manager
4 1 (6.67%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 1 (6.67%) Gherkin
Miscellaneous
1 1 (6.67%) Management Information System
1 1 (6.67%) Statistics
1 1 (6.67%) Analytical Skills
Operating Systems
1 4 (26.67%) Windows
1 4 (26.67%) Windows Server 2003
1 4 (26.67%) Windows Server 2008
2 3 (20.00%) UNIX
Processes & Methodologies
1 7 (46.67%) ITIL
2 4 (26.67%) Software Testing
2 4 (26.67%) Test Management
2 4 (26.67%) User Acceptance Testing
3 3 (20.00%) Test Scripting
4 2 (13.33%) Incident Management
4 2 (13.33%) Service Delivery
4 2 (13.33%) Change Management
4 2 (13.33%) Agile Software Development
5 1 (6.67%) Automated Testing
5 1 (6.67%) Security Testing
5 1 (6.67%) Integration Testing
5 1 (6.67%) Regression Testing
5 1 (6.67%) Scrum
5 1 (6.67%) Requirements Analysis
5 1 (6.67%) Problem Management
5 1 (6.67%) Risk Analysis
5 1 (6.67%) Test Automation
5 1 (6.67%) Capacity Planning
5 1 (6.67%) Waterfall
Programming Languages
1 1 (6.67%) C#
1 1 (6.67%) SQL
Qualifications
1 14 (93.33%) SC Cleared
1 14 (93.33%) Security Cleared
2 4 (26.67%) ITIL Foundation Certificate
2 4 (26.67%) ISTQB Foundation Certification
2 4 (26.67%) ISEB
2 4 (26.67%) ISTQB
3 3 (20.00%) Microsoft Certification
3 3 (20.00%) MCITP
3 3 (20.00%) MCP
3 3 (20.00%) MCSE
Quality Assurance & Compliance
1 8 (53.33%) SLA
System Software
1 4 (26.67%) Microsoft Virtual Server
Vendors
1 4 (26.67%) HP
2 3 (20.00%) Citrix
2 3 (20.00%) Oracle
2 3 (20.00%) Microsoft
3 2 (13.33%) SAP