The table below looks at the statistics for Service Management skills in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 40 32 23
Rank change year-on-year
-8 -9
Contract jobs citing Service Management 6 29 7
As % of all contract IT jobs located in Somerset 1.59% 6.49% 4.12%
As % of the Processes & Methodologies category 2.12% 7.71% 6.93%
Number of daily rates quoted 4 27 3
Average daily rate
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£381 £325 £458
Average daily rate % change year-on-year
+17.30% -29.03%
UK excluding London average daily rate £375 £350 £361
% change year-on-year
+7.14% -3.11%
Number of hourly rates quoted 1 0 0
Average hourly rate £38.25 - -
UK excluding London average hourly rate £13.35 £19.00 £16.65
% change year-on-year
-29.73% +14.11%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Contract IT job ads with a match in the
Processes & Methodologies category
283 376 101
As % of all contract IT jobs located in Somerset 75.07% 84.12% 59.41%
Number of daily rates quoted 177 288 42
Average daily rate £388 £325 £350
Average daily rate % change year-on-year
+19.23% -7.14%
90% offered a daily rate of more than £300 £275 £250
10% offered a daily rate of more than £605 £425 £458
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 23 9 6
Average hourly rate £38.13 £33.84 £17.50
Average hourly rate % change year-on-year
+12.66% +93.37%
90% offered a hourly rate of more than £29.00 £30.00 £9.23
10% offered a hourly rate of more than £55.00 £36.40 £19.00
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Somerset region.

Service Management Daily Rate Trend in Somerset

Service Management
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Somerset region.

Service Management Hourly Rate Trend in Somerset

Service Management
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yeovil -3 1 - - 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 29 May 2015, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 12 (63.16%) SLA
2 11 (57.89%) ITIL
3 9 (47.37%) ITSM
4 8 (42.11%) SC Cleared
4 8 (42.11%) Security Cleared
5 7 (36.84%) Finance
6 6 (31.58%) SAP
7 5 (26.32%) Change Management
7 5 (26.32%) E-Commerce
7 5 (26.32%) hybris
8 4 (21.05%) Service Delivery
9 3 (15.79%) Change Control
9 3 (15.79%) LAN
9 3 (15.79%) WAN
9 3 (15.79%) Wireless
9 3 (15.79%) Project Management
10 2 (10.53%) Firewall
10 2 (10.53%) PRINCE2
10 2 (10.53%) Windows
10 2 (10.53%) Microsoft
10 2 (10.53%) Active Directory
10 2 (10.53%) CommVault
10 2 (10.53%) Middleware
10 2 (10.53%) Symantec
10 2 (10.53%) McAfee
10 2 (10.53%) Norton AntiVirus
10 2 (10.53%) Degree
10 2 (10.53%) PRINCE2 Practitioner
10 2 (10.53%) VMware Infrastructure
10 2 (10.53%) Migration

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Business Applications
1 2 (10.53%) assyst
2 1 (5.26%) SAP Oil and Gas
Communications & Networking
1 3 (15.79%) LAN
1 3 (15.79%) WAN
1 3 (15.79%) Wireless
2 2 (10.53%) Firewall
Database & Business Intelligence
1 1 (5.26%) Oracle Database
1 1 (5.26%) Oracle Reports
General
1 7 (36.84%) Finance
2 1 (5.26%) Marketing
2 1 (5.26%) Electronics
2 1 (5.26%) Telecoms
2 1 (5.26%) Manufacturing
Job Titles
1 8 (42.11%) Service Manager
2 4 (21.05%) Head of Operations
3 3 (15.79%) Network Manager
3 3 (15.79%) Infrastructure Manager
4 2 (10.53%) Project Manager
4 2 (10.53%) Systems Administrator
4 2 (10.53%) Infrastructure Project Manager
4 2 (10.53%) IT Infrastructure Manager
4 2 (10.53%) IT Infrastructure Project Manager
4 2 (10.53%) Network Services Manager
4 2 (10.53%) IT Project Manager
4 2 (10.53%) IT Services Manager
5 1 (5.26%) Service Desk Manager
5 1 (5.26%) Environment Manager
5 1 (5.26%) Test Environment Manager
5 1 (5.26%) Network Infrastructure Manager
5 1 (5.26%) Customer Services Manager
5 1 (5.26%) DBA
5 1 (5.26%) Administrator
5 1 (5.26%) Test Manager
Libraries, Frameworks & Software Standards
1 2 (10.53%) Middleware
Miscellaneous
1 2 (10.53%) Statistics
2 1 (5.26%) DTV
2 1 (5.26%) Management Information System
Operating Systems
1 2 (10.53%) Windows
Processes & Methodologies
1 11 (57.89%) ITIL
2 9 (47.37%) ITSM
3 5 (26.32%) Change Management
3 5 (26.32%) E-Commerce
4 4 (21.05%) Service Delivery
5 3 (15.79%) Change Control
5 3 (15.79%) Project Management
6 2 (10.53%) PRINCE2
6 2 (10.53%) Migration
6 2 (10.53%) Stakeholder Management
6 2 (10.53%) Supplier Management
7 1 (5.26%) Incident Management
7 1 (5.26%) Programme Management
7 1 (5.26%) Digital Marketing
7 1 (5.26%) ITIL V3
7 1 (5.26%) Database Security
7 1 (5.26%) Business Intelligence
Qualifications
1 8 (42.11%) SC Cleared
1 8 (42.11%) Security Cleared
2 2 (10.53%) Degree
2 2 (10.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (63.16%) SLA
System Software
1 2 (10.53%) Active Directory
1 2 (10.53%) VMware Infrastructure
Systems Management
1 2 (10.53%) Norton AntiVirus
Vendors
1 6 (31.58%) SAP
2 5 (26.32%) hybris
3 2 (10.53%) Microsoft
3 2 (10.53%) CommVault
3 2 (10.53%) Symantec
3 2 (10.53%) McAfee
3 2 (10.53%) VMware
4 1 (5.26%) Oracle