The table below looks at the statistics for Service Management skills in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 36 41 24
Rank change year-on-year
+5 -17
Contract jobs citing Service Management 9 1 8
As % of all contract IT jobs located in Somerset 2.90% 0.40% 4.73%
As % of the Processes & Methodologies category 3.98% 0.60% 6.96%
Number of daily rates quoted 6 1 3
Average daily rate
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of your Daily Rate
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£365 £175 £310
Average daily rate % change year-on-year
+108.57% -43.54%
90% offered a daily rate of more than £350 £175 £129
10% offered a daily rate of more than £384 £175 £350
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £18.00 £17.50
% change year-on-year
-16.66% +2.85%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Contract IT job ads with a match in the
Processes & Methodologies category
226 168 115
As % of all contract IT jobs located in Somerset 72.90% 67.74% 68.05%
Number of daily rates quoted 146 123 66
Average daily rate £375 £325 £320
Average daily rate % change year-on-year
+15.38% +1.56%
90% offered a daily rate of more than £300 £250 £250
10% offered a daily rate of more than £698 £413 £360
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 19 11 5
Average hourly rate £37.20 £31.90 £33.00
Average hourly rate % change year-on-year
+16.61% -3.33%
90% offered a hourly rate of more than £24.00 £19.30 £13.95
10% offered a hourly rate of more than £46.50 £32.38 £40.00
UK excluding London average hourly rate £25.25 £27.00 £31.50
% change year-on-year
-6.48% -14.28%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Somerset region.

Service Management Daily Rate Trend in Somerset

Service Management
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Somerset region.

Service Management Hourly Rate Trend in Somerset

Service Management
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Taunton - 7 £373 - 2
Yeovil - 1 - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 26 January 2015, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 15 (75.00%) SC Cleared
1 15 (75.00%) Security Cleared
2 13 (65.00%) SLA
3 8 (40.00%) assyst
4 5 (25.00%) ITSM
4 5 (25.00%) ITIL
5 4 (20.00%) Windows
6 3 (15.00%) Incident Management
6 3 (15.00%) Stakeholder Management
6 3 (15.00%) Service Delivery
7 2 (10.00%) Change Management
7 2 (10.00%) Firewall
7 2 (10.00%) Oracle Reports
7 2 (10.00%) Microsoft
7 2 (10.00%) Active Directory
7 2 (10.00%) HP
7 2 (10.00%) SAN
7 2 (10.00%) CommVault
7 2 (10.00%) Windows Server 2003
7 2 (10.00%) Middleware
7 2 (10.00%) Symantec
7 2 (10.00%) McAfee
7 2 (10.00%) Norton AntiVirus
7 2 (10.00%) VMware
7 2 (10.00%) Back Office
7 2 (10.00%) Finance
7 2 (10.00%) Migration
7 2 (10.00%) Statistics
7 2 (10.00%) Microsoft Virtual Server
7 2 (10.00%) Supplier Management

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 26 January 2015, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Business Applications
1 8 (40.00%) assyst
Communications & Networking
1 2 (10.00%) SAN
1 2 (10.00%) Firewall
Database & Business Intelligence
1 2 (10.00%) Oracle Reports
1 2 (10.00%) Oracle Database
General
1 2 (10.00%) Back Office
1 2 (10.00%) Finance
Job Titles
1 14 (70.00%) Service Manager
2 4 (20.00%) IT Services Manager
3 2 (10.00%) Test Environment Manager
3 2 (10.00%) Contracts Manager
3 2 (10.00%) Environment Manager
3 2 (10.00%) Test Manager
3 2 (10.00%) Support Technician
4 1 (5.00%) Support Engineer
4 1 (5.00%) Systems Administrator
4 1 (5.00%) DBA
4 1 (5.00%) Service Desk Manager
4 1 (5.00%) Senior Technician
4 1 (5.00%) Customer Services Manager
4 1 (5.00%) Back Office Engineer
Libraries, Frameworks & Software Standards
1 2 (10.00%) Middleware
Miscellaneous
1 2 (10.00%) Statistics
Operating Systems
1 4 (20.00%) Windows
2 2 (10.00%) Windows Server 2003
2 2 (10.00%) Windows Server 2008
Processes & Methodologies
1 5 (25.00%) ITIL
1 5 (25.00%) ITSM
2 3 (15.00%) Stakeholder Management
2 3 (15.00%) Service Delivery
2 3 (15.00%) Incident Management
3 2 (10.00%) ITIL V3
3 2 (10.00%) Change Control
3 2 (10.00%) Database Security
3 2 (10.00%) Change Management
3 2 (10.00%) Supplier Management
3 2 (10.00%) Migration
4 1 (5.00%) Project Management
4 1 (5.00%) Problem Management
Qualifications
1 15 (75.00%) SC Cleared
1 15 (75.00%) Security Cleared
Quality Assurance & Compliance
1 13 (65.00%) SLA
System Software
1 2 (10.00%) Active Directory
1 2 (10.00%) Microsoft Virtual Server
1 2 (10.00%) VMware Infrastructure
Systems Management
1 2 (10.00%) Norton AntiVirus
Vendors
1 2 (10.00%) Oracle
1 2 (10.00%) Microsoft
1 2 (10.00%) HP
1 2 (10.00%) CommVault
1 2 (10.00%) Symantec
1 2 (10.00%) McAfee
1 2 (10.00%) VMware