The table below looks at the statistics for Service Management skills in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 39 34 28
Rank change year-on-year
-5 -6
Contract jobs citing Service Management 6 15 11
As % of all contract IT jobs located in Somerset 2.08% 4.46% 4.74%
As % of the Processes & Methodologies category 2.47% 5.32% 6.51%
Number of daily rates quoted 2 13 3
Average daily rate
Keep up to 90%
of your Daily Rate
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£338 £375 £313
Average daily rate % change year-on-year
-10.00% +20.00%
90% offered a daily rate of more than £248 £325 £203
10% offered a daily rate of more than £428 £400 £319
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.52 £14.00 £13.35
% change year-on-year
+32.28% +4.86%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Contract IT job ads with a match in the
Processes & Methodologies category
243 282 169
As % of all contract IT jobs located in Somerset 84.08% 83.93% 72.84%
Number of daily rates quoted 121 211 119
Average daily rate £369 £370 £325
Average daily rate % change year-on-year
-0.40% +13.84%
90% offered a daily rate of more than £303 £290 £263
10% offered a daily rate of more than £475 £500 £415
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 37 11 2
Average hourly rate £42.00 £35.00 £40.00
Average hourly rate % change year-on-year
+20.00% -12.50%
UK excluding London average hourly rate £32.50 £25.00 £30.00
% change year-on-year
+30.00% -16.66%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Somerset region.

Service Management Daily Rate Trend in Somerset

Service Management
Daily Rate Histogram in Somerset

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Somerset region over the 3 months to 28 August 2015.

Service Management Daily Rate Histogram in Somerset

Service Management
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Somerset region.

Service Management Hourly Rate Trend in Somerset

Service Management
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 2 £225 -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 28 August 2015, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 9 (75.00%) ITIL
2 7 (58.33%) ITSM
3 4 (33.33%) Management Information System
3 4 (33.33%) Project Management
4 3 (25.00%) Service Delivery
4 3 (25.00%) LAN
4 3 (25.00%) WAN
4 3 (25.00%) PRINCE2
4 3 (25.00%) Wireless
4 3 (25.00%) PRINCE2 Practitioner
5 2 (16.67%) Business Analysis
5 2 (16.67%) Change Control
5 2 (16.67%) Degree
5 2 (16.67%) CRM
5 2 (16.67%) SLA
5 2 (16.67%) Microsoft
5 2 (16.67%) Change Management
5 2 (16.67%) Configuration Management
6 1 (8.33%) DTV
6 1 (8.33%) Firewall
6 1 (8.33%) Business Intelligence
6 1 (8.33%) SSL
6 1 (8.33%) Active Directory
6 1 (8.33%) ITIL Certification
6 1 (8.33%) CommVault
6 1 (8.33%) Middleware
6 1 (8.33%) Symantec
6 1 (8.33%) McAfee
6 1 (8.33%) Norton AntiVirus
6 1 (8.33%) MS Visio

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 1 (8.33%) MS Office
1 1 (8.33%) MS Excel
1 1 (8.33%) MS Visio
Business Applications
1 1 (8.33%) SAP Oil and Gas
Communications & Networking
1 3 (25.00%) LAN
1 3 (25.00%) WAN
1 3 (25.00%) Wireless
2 1 (8.33%) SSL
2 1 (8.33%) Firewall
General
1 1 (8.33%) Electronics
1 1 (8.33%) Telecoms
1 1 (8.33%) Finance
1 1 (8.33%) Manufacturing
1 1 (8.33%) Marketing
Job Titles
1 4 (33.33%) Analyst
1 4 (33.33%) Infrastructure Manager
2 3 (25.00%) Network Manager
2 3 (25.00%) Project Manager
2 3 (25.00%) Infrastructure Project Manager
3 2 (16.67%) Service Manager
3 2 (16.67%) IT Project Manager
3 2 (16.67%) Business Analyst
3 2 (16.67%) Change Analyst
3 2 (16.67%) Network Services Manager
3 2 (16.67%) IT Infrastructure Manager
3 2 (16.67%) IT Infrastructure Project Manager
4 1 (8.33%) Configuration Analyst
4 1 (8.33%) Service Management Consultant
4 1 (8.33%) Change Management Analyst
4 1 (8.33%) Network Infrastructure Manager
4 1 (8.33%) Management Consultant
4 1 (8.33%) Consultant
4 1 (8.33%) Systems Administrator
4 1 (8.33%) Administrator
Libraries, Frameworks & Software Standards
1 1 (8.33%) Middleware
Miscellaneous
1 4 (33.33%) Management Information System
2 1 (8.33%) Statistics
2 1 (8.33%) Analytical Skills
2 1 (8.33%) DTV
Operating Systems
1 1 (8.33%) Windows
Processes & Methodologies
1 9 (75.00%) ITIL
2 7 (58.33%) ITSM
3 4 (33.33%) Project Management
4 3 (25.00%) Service Delivery
4 3 (25.00%) PRINCE2
5 2 (16.67%) CRM
5 2 (16.67%) Change Management
5 2 (16.67%) Change Control
5 2 (16.67%) Business Analysis
5 2 (16.67%) Configuration Management
6 1 (8.33%) Supplier Management
6 1 (8.33%) Incident Management
6 1 (8.33%) Release Management
6 1 (8.33%) Digital Marketing
6 1 (8.33%) Critical Success Factor
6 1 (8.33%) Business Intelligence
6 1 (8.33%) Migration
6 1 (8.33%) Stakeholder Management
6 1 (8.33%) Programme Management
Qualifications
1 3 (25.00%) PRINCE2 Practitioner
2 2 (16.67%) Degree
3 1 (8.33%) ITIL Certification
3 1 (8.33%) SC Cleared
3 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 1 (8.33%) Active Directory
1 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) Norton AntiVirus
Vendors
1 2 (16.67%) Microsoft
2 1 (8.33%) CommVault
2 1 (8.33%) Symantec
2 1 (8.33%) McAfee
2 1 (8.33%) VMware
2 1 (8.33%) SAP