The first table below looks at the demand for Service Management skills in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Somerset region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 37 23 21
Rank change year-on-year
-14 -2
Contract jobs citing Service Management 9 7 10
As % of all contract IT jobs located in Somerset 2.69% 3.74% 6.06%
As % of the Processes & Methodologies category 3.26% 5.60% 8.47%
Number of daily rates quoted 8 2 2
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£325 £168 £210
Average daily rate % change year-on-year
+94.02% -20.23%
90% offered a daily rate of more than £268 £162 £194
10% offered a daily rate of more than £443 £174 £226
UK excluding London average daily rate £350 £350 £353
% change year-on-year
- -0.70%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £13.35 £16.00
% change year-on-year
+12.35% -16.56%
Processes & Methodologies Category
Somerset
Contract IT job ads with a match in the
Processes & Methodologies category
276 125 118
As % of all contract IT jobs located in Somerset 82.39% 66.84% 71.52%
Number of daily rates quoted 202 71 59
Average daily rate £350 £325 £400
Average daily rate % change year-on-year
+7.69% -18.75%
90% offered a daily rate of more than £300 £241 £320
10% offered a daily rate of more than £513 £425 £450
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 12 2 4
Average hourly rate £35.00 £19.00 £25.00
Average hourly rate % change year-on-year
+84.21% -24.00%
90% offered a hourly rate of more than £33.84 £10.20 £22.00
10% offered a hourly rate of more than £36.40 £19.00 £26.50
UK excluding London average hourly rate £25.00 £31.00 £31.00
% change year-on-year
-19.35% -
Service Management
South West

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Somerset region.

Service Management Daily Rate Trend in Somerset

Service Management
Daily Rate Histogram in Somerset

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Somerset region over the 3 months to 1 August 2014.

Service Management Daily Rate Histogram in Somerset

Service Management
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Somerset region.

Service Management Hourly Rate Trend in Somerset

Service Management
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Taunton -18 6 £300 - 2
Yeovil - - - -
Bath - - - -
Frome - - - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 1 August 2014, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 39 (90.70%) ITIL
2 33 (76.74%) ITIL Foundation Certificate
3 27 (62.79%) ITSM
4 25 (58.14%) Microsoft
5 24 (55.81%) Windows
6 21 (48.84%) Security Cleared
6 21 (48.84%) Windows 7
7 20 (46.51%) User Acceptance Testing
8 19 (44.19%) MCP
8 19 (44.19%) Microsoft Certification
9 18 (41.86%) VMware
9 18 (41.86%) VMware Infrastructure
9 18 (41.86%) SC Cleared
10 17 (39.53%) ISEB
11 15 (34.88%) Management Information System
11 15 (34.88%) Front Office
11 15 (34.88%) Back Office
11 15 (34.88%) Service Delivery
11 15 (34.88%) Statistics
12 14 (32.56%) Risk Analysis
12 14 (32.56%) Capacity Planning
13 12 (27.91%) SLA
14 11 (25.58%) Workflow
15 10 (23.26%) Change Management
16 8 (18.60%) ISEB Practitioner
16 8 (18.60%) ISTQB
16 8 (18.60%) Software Testing
16 8 (18.60%) assyst
16 8 (18.60%) ISTQB Foundation Certification
16 8 (18.60%) PRINCE2 Practitioner

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 1 August 2014, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.98%) Blackberry Enterprise Server
1 3 (6.98%) MS Exchange
1 3 (6.98%) Exchange Server 2003
1 3 (6.98%) Exchange Server 2010
Applications
1 6 (13.95%) MS Excel
2 3 (6.98%) MS Office
Business Applications
1 8 (18.60%) assyst
2 1 (2.33%) Summit
Communications & Networking
1 4 (9.30%) SAN
2 3 (6.98%) Internet
2 3 (6.98%) Nortel Meridian
Database & Business Intelligence
1 3 (6.98%) SQL Server
Development Applications
1 6 (13.95%) Team Foundation Server
2 3 (6.98%) MSI
3 2 (4.65%) Selenium
4 1 (2.33%) Visual Studio
4 1 (2.33%) SpecFlow
General
1 15 (34.88%) Front Office
1 15 (34.88%) Back Office
2 3 (6.98%) Telecoms
3 2 (4.65%) Finance
Job Titles
1 12 (27.91%) Support Engineer
1 12 (27.91%) Service Manager
2 9 (20.93%) Service Transition Manager
2 9 (20.93%) Network Support
2 9 (20.93%) Transition Manager
3 8 (18.60%) Network Support Engineer
3 8 (18.60%) Network Engineer
4 7 (16.28%) Lead Network Engineer
5 6 (13.95%) Analyst
6 5 (11.63%) Test Analyst
6 5 (11.63%) Windows Support Engineer
7 4 (9.30%) Senior Test Analyst
7 4 (9.30%) Support Technician
7 4 (9.30%) Senior Analyst
8 3 (6.98%) Change Manager
8 3 (6.98%) Business Change Manager
8 3 (6.98%) Desktop Support
8 3 (6.98%) Business Manager
9 2 (4.65%) Desktop Technician
9 2 (4.65%) Desktop Support Technician
Libraries, Frameworks & Software Standards
1 1 (2.33%) Gherkin
Miscellaneous
1 15 (34.88%) Management Information System
1 15 (34.88%) Statistics
2 3 (6.98%) Blackberry
2 3 (6.98%) Video Conferencing
3 2 (4.65%) CMDB
4 1 (2.33%) EPoS
Operating Systems
1 24 (55.81%) Windows
2 21 (48.84%) Windows 7
3 4 (9.30%) Windows Server 2008
3 4 (9.30%) Windows Server 2003
4 3 (6.98%) Windows XP
4 3 (6.98%) UNIX
Processes & Methodologies
1 39 (90.70%) ITIL
2 27 (62.79%) ITSM
3 20 (46.51%) User Acceptance Testing
4 15 (34.88%) Service Delivery
5 14 (32.56%) Risk Analysis
5 14 (32.56%) Capacity Planning
6 11 (25.58%) Workflow
7 10 (23.26%) Change Management
8 8 (18.60%) Software Testing
8 8 (18.60%) Test Management
8 8 (18.60%) Project Management
8 8 (18.60%) PRINCE2
9 6 (13.95%) Test Scripting
9 6 (13.95%) ITIL V3
9 6 (13.95%) Risk Management
10 4 (9.30%) Test Strategy
10 4 (9.30%) Process Management
10 4 (9.30%) Business Continuity
11 3 (6.98%) Business Analysis
12 2 (4.65%) Time Management
Programming Languages
1 1 (2.33%) C
1 1 (2.33%) C#
1 1 (2.33%) SQL
Qualifications
1 33 (76.74%) ITIL Foundation Certificate
2 21 (48.84%) Security Cleared
3 19 (44.19%) MCP
3 19 (44.19%) Microsoft Certification
4 18 (41.86%) SC Cleared
5 17 (39.53%) ISEB
6 8 (18.60%) ISEB Practitioner
6 8 (18.60%) ISTQB
6 8 (18.60%) ISTQB Foundation Certification
6 8 (18.60%) PRINCE2 Practitioner
7 3 (6.98%) MCSE
7 3 (6.98%) MCITP
8 1 (2.33%) ITIL Certification
Quality Assurance & Compliance
1 12 (27.91%) SLA
2 1 (2.33%) ISO 14001
2 1 (2.33%) ISO 9001
System Software
1 18 (41.86%) VMware Infrastructure
2 4 (9.30%) Active Directory
3 3 (6.98%) Microsoft App-V
3 3 (6.98%) Microsoft Virtual Server
Systems Management
1 3 (6.98%) SCCM
Vendors
1 25 (58.14%) Microsoft
2 18 (41.86%) VMware
3 6 (13.95%) Citrix
4 3 (6.98%) HP
4 3 (6.98%) Nortel
4 3 (6.98%) SAP
4 3 (6.98%) Oracle
4 3 (6.98%) Altiris
5 1 (2.33%) Sophos