The table below looks at the statistics for Service Management skills in IT contracts advertised for the Somerset region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 41 38 27
Rank change year-on-year
-3 -11
Contract jobs citing Service Management 4 1 6
As % of all contract IT jobs located in Somerset 1.19% 0.46% 3.23%
As % of the Processes & Methodologies category 1.62% 0.65% 5.22%
Number of daily rates quoted 2 1 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£338 £175 £360
Average daily rate % change year-on-year
+92.85% -51.38%
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 1 0 0
Average hourly rate £36.40 - -
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Somerset region.

Processes & Methodologies Category
Somerset
Contract IT job ads with a match in the
Processes & Methodologies category
247 154 115
As % of all contract IT jobs located in Somerset 73.29% 70.32% 61.83%
Number of daily rates quoted 168 104 58
Average daily rate £326 £338 £330
Average daily rate % change year-on-year
-3.55% +2.27%
90% offered a daily rate of more than £288 £262 £250
10% offered a daily rate of more than £450 £400 £440
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 19 13 8
Average hourly rate £36.40 £31.90 £33.00
Average hourly rate % change year-on-year
+14.10% -3.33%
90% offered a hourly rate of more than £17.50 £19.30 £13.70
10% offered a hourly rate of more than £46.50 £31.92 £41.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Somerset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Somerset

Service Management
Daily Rate Trend in Somerset

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Somerset region.

Service Management Daily Rate Trend in Somerset

Service Management
Hourly Rate Trend in Somerset

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Somerset region.

Service Management Hourly Rate Trend in Somerset

Service Management
Contract Job Locations in Somerset

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Somerset region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Yeovil - 2 - -
Taunton - - - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Somerset

For the 6 months to 18 December 2014, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 13 (76.47%) SC Cleared
1 13 (76.47%) Security Cleared
2 9 (52.94%) SLA
2 9 (52.94%) assyst
3 7 (41.18%) ITIL
3 7 (41.18%) Windows
4 5 (29.41%) Oracle
4 5 (29.41%) HP
4 5 (29.41%) Windows Server 2003
4 5 (29.41%) SAN
4 5 (29.41%) Microsoft Virtual Server
4 5 (29.41%) Windows Server 2008
5 3 (17.65%) Citrix
5 3 (17.65%) Microsoft Certification
5 3 (17.65%) Microsoft
5 3 (17.65%) MCSE
5 3 (17.65%) SQL Server
5 3 (17.65%) MCP
5 3 (17.65%) UNIX
5 3 (17.65%) MCITP
5 3 (17.65%) Incident Management
5 3 (17.65%) Statistics
5 3 (17.65%) Exchange Server 2003
5 3 (17.65%) Service Delivery
5 3 (17.65%) Change Management
5 3 (17.65%) Back Office
5 3 (17.65%) Exchange Server 2010
5 3 (17.65%) MS Exchange
6 2 (11.76%) Database Security
6 2 (11.76%) Oracle Database

Service Management
Top Related IT Skills in Somerset by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Somerset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (17.65%) Exchange Server 2003
1 3 (17.65%) Exchange Server 2010
1 3 (17.65%) MS Exchange
Applications
1 1 (5.88%) MS Excel
Business Applications
1 9 (52.94%) assyst
Communications & Networking
1 5 (29.41%) SAN
2 2 (11.76%) Firewall
Database & Business Intelligence
1 3 (17.65%) SQL Server
2 2 (11.76%) Oracle Database
2 2 (11.76%) Oracle Reports
Development Applications
1 1 (5.88%) Visual Studio
1 1 (5.88%) Team Foundation Server
1 1 (5.88%) Selenium
1 1 (5.88%) SpecFlow
General
1 3 (17.65%) Back Office
2 1 (5.88%) Front Office
2 1 (5.88%) Finance
Job Titles
1 9 (52.94%) Service Manager
2 4 (23.53%) Support Technician
3 2 (11.76%) Senior Technician
3 2 (11.76%) IT Services Manager
3 2 (11.76%) Contracts Manager
4 1 (5.88%) Analyst
4 1 (5.88%) Test Manager
4 1 (5.88%) Test Analyst
4 1 (5.88%) Systems Administrator
4 1 (5.88%) DBA
4 1 (5.88%) Support Engineer
4 1 (5.88%) 3rd Line Support
4 1 (5.88%) Back Office Engineer
4 1 (5.88%) Test Environment Manager
4 1 (5.88%) Environment Manager
4 1 (5.88%) Senior Test Analyst
4 1 (5.88%) Service Desk Manager
4 1 (5.88%) Senior Analyst
4 1 (5.88%) 3rd Line Support Technician
Libraries, Frameworks & Software Standards
1 2 (11.76%) Middleware
2 1 (5.88%) Gherkin
Miscellaneous
1 3 (17.65%) Statistics
2 1 (5.88%) Management Information System
2 1 (5.88%) Analytical Skills
Operating Systems
1 7 (41.18%) Windows
2 5 (29.41%) Windows Server 2003
2 5 (29.41%) Windows Server 2008
3 3 (17.65%) UNIX
Processes & Methodologies
1 7 (41.18%) ITIL
2 3 (17.65%) Incident Management
2 3 (17.65%) Service Delivery
2 3 (17.65%) Change Management
3 2 (11.76%) Database Security
3 2 (11.76%) Change Control
3 2 (11.76%) Migration
3 2 (11.76%) Stakeholder Management
3 2 (11.76%) Problem Management
3 2 (11.76%) User Acceptance Testing
3 2 (11.76%) ITSM
4 1 (5.88%) Project Management
4 1 (5.88%) Security Testing
4 1 (5.88%) Integration Testing
4 1 (5.88%) Test Management
4 1 (5.88%) Test Scripting
4 1 (5.88%) Test Automation
4 1 (5.88%) Capacity Planning
4 1 (5.88%) BDD
4 1 (5.88%) Risk Analysis
Programming Languages
1 1 (5.88%) C#
1 1 (5.88%) SQL
Qualifications
1 13 (76.47%) SC Cleared
1 13 (76.47%) Security Cleared
2 3 (17.65%) Microsoft Certification
2 3 (17.65%) MCSE
2 3 (17.65%) MCP
2 3 (17.65%) MCITP
3 1 (5.88%) ISEB
3 1 (5.88%) ISTQB
3 1 (5.88%) ITIL Foundation Certificate
3 1 (5.88%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 9 (52.94%) SLA
System Software
1 5 (29.41%) Microsoft Virtual Server
2 2 (11.76%) VMware Infrastructure
2 2 (11.76%) Active Directory
Systems Management
1 2 (11.76%) Norton AntiVirus
Vendors
1 5 (29.41%) Oracle
1 5 (29.41%) HP
2 3 (17.65%) Citrix
2 3 (17.65%) Microsoft
3 2 (11.76%) VMware
3 2 (11.76%) CommVault
3 2 (11.76%) Symantec
3 2 (11.76%) McAfee