The table below looks at the statistics for the Service Analyst role in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Analyst
Rank 30 38 21
Rank change year-on-year
+8 -17
Contract jobs requiring a Service Analyst 34 6 9
As % of all contract IT jobs located in Tyne and Wear 5.20% 1.50% 4.39%
As % of the Job Titles category 5.71% 1.60% 4.71%
Number of daily rates quoted 6 1 1
Average daily rate
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£120 £100 £320
Average daily rate % change year-on-year
+20.00% -68.75%
UK excluding London average daily rate £150 £150 £120
% change year-on-year
- +25.00%
Number of hourly rates quoted 22 5 5
Average hourly rate £13.25 £12.50 £10.00
Average hourly rate % change year-on-year
+6.00% +25.00%
UK excluding London average hourly rate £13.00 £14.00 £12.50
% change year-on-year
-7.14% +12.00%
Service Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
595 374 191
As % of all contract IT jobs located in Tyne and Wear 90.98% 93.27% 93.17%
Number of daily rates quoted 367 252 73
Average daily rate £375 £347 £350
Average daily rate % change year-on-year
+7.91% -0.72%
90% offered a daily rate of more than £200 £223 £250
10% offered a daily rate of more than £548 £426 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 65 19 19
Average hourly rate £15.00 £13.88 £11.00
Average hourly rate % change year-on-year
+8.10% +26.13%
90% offered a hourly rate of more than £10.50 £10.00 £10.00
10% offered a hourly rate of more than £24.00 £33.75 £18.25
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Service Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Tyne and Wear

Service Analyst
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Analyst across the Tyne and Wear region.

Service Analyst Daily Rate Trend in Tyne and Wear

Service Analyst
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Analyst across the Tyne and Wear region.

Service Analyst Hourly Rate Trend in Tyne and Wear

Service Analyst
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Analyst within the Tyne and Wear region over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 33 £120 +20.00%
Wallsend - 1 - -
Service Analyst
North East

Service Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 30 June 2015, IT contractor jobs across the Tyne and Wear region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title.

1 19 (35.19%) Microsoft
2 16 (29.63%) Windows
2 16 (29.63%) Windows 7
3 15 (27.78%) Incident Management
4 13 (24.07%) MS Excel
5 12 (22.22%) ITIL
6 10 (18.52%) Analytical Skills
7 8 (14.81%) Active Directory
7 8 (14.81%) HP
7 8 (14.81%) Cisco
8 7 (12.96%) Migration
8 7 (12.96%) Finance
9 6 (11.11%) CA
9 6 (11.11%) Problem Management
9 6 (11.11%) Security Cleared
10 5 (9.26%) Service Management
10 5 (9.26%) ITSM
10 5 (9.26%) Management Information System
10 5 (9.26%) Information Security
10 5 (9.26%) Dell
10 5 (9.26%) MS Office
10 5 (9.26%) Windows XP
10 5 (9.26%) VPN
11 4 (7.41%) SLA
11 4 (7.41%) Root Cause Analysis
12 3 (5.56%) PDA
12 3 (5.56%) Windows Server 2008
12 3 (5.56%) SC Cleared
12 3 (5.56%) Fujitsu
12 3 (5.56%) Configuration Management

Service Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Tyne and Wear region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.85%) Blackberry Enterprise Server
Applications
1 13 (24.07%) MS Excel
2 5 (9.26%) MS Office
Communications & Networking
1 5 (9.26%) VPN
General
1 7 (12.96%) Finance
Miscellaneous
1 10 (18.52%) Analytical Skills
2 5 (9.26%) Management Information System
3 3 (5.56%) PDA
4 1 (1.85%) Blackberry
Operating Systems
1 16 (29.63%) Windows
1 16 (29.63%) Windows 7
2 5 (9.26%) Windows XP
3 3 (5.56%) Windows Server 2003
3 3 (5.56%) Windows Server 2008
3 3 (5.56%) UNIX
Processes & Methodologies
1 15 (27.78%) Incident Management
2 12 (22.22%) ITIL
3 7 (12.96%) Migration
4 6 (11.11%) Problem Management
5 5 (9.26%) Information Security
5 5 (9.26%) ITSM
5 5 (9.26%) Service Management
6 4 (7.41%) Root Cause Analysis
7 3 (5.56%) Configuration Management
7 3 (5.56%) Validation
8 1 (1.85%) Service Delivery
8 1 (1.85%) Resource Management
Qualifications
1 6 (11.11%) Security Cleared
2 3 (5.56%) Cisco Certification
2 3 (5.56%) SC Cleared
3 1 (1.85%) MCP
3 1 (1.85%) Degree
Quality Assurance & Compliance
1 4 (7.41%) SLA
System Software
1 8 (14.81%) Active Directory
Systems Management
1 3 (5.56%) OpenView Configuration Management
Vendors
1 19 (35.19%) Microsoft
2 8 (14.81%) HP
2 8 (14.81%) Cisco
3 6 (11.11%) CA
4 5 (9.26%) Dell
5 3 (5.56%) Fujitsu
6 1 (1.85%) Apple