The statistics below represent IT jobs advertised across the Tyne and Wear region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 72 68 61
Rank change year-on-year
-4 -7
Permanent jobs requiring a Service Analyst 6 3 5
As % of all permanent IT jobs located in Tyne and Wear 0.96% 0.57% 0.78%
As % of the Job Titles category 1.03% 0.60% 0.80%
Number of salaries quoted 6 2 5
Median salary £21,000 £19,750 £22,000
Median salary % change year-on-year
+6.32% -10.22%
90% offered a salary of more than £20,500 £17,550 £19,700
10% offered a salary of more than £24,250 £21,950 £36,600
UK excluding London median salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Service Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
585 501 625
As % of all permanent IT jobs located in Tyne and Wear 94.05% 95.79% 97.35%
Number of salaries quoted 514 414 443
Median salary £37,500 £37,500 £32,000
Median salary % change year-on-year
- +17.18%
90% offered a salary of more than £24,000 £25,000 £22,500
10% offered a salary of more than £55,000 £45,000 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in Tyne and Wear

Service Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Tyne and Wear region.

Service Analyst Salary Trend in Tyne and Wear

Service Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Tyne and Wear region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sunderland - 4 £21,000 -
Newcastle upon Tyne -7 2 £23,750 +20.25%
Service Analyst
North East

Service Analyst Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 30 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Service Analyst in the job title.

1 26 (96.30%) ITIL
2 16 (59.26%) Microsoft
2 16 (59.26%) Active Directory
3 13 (48.15%) MS Office
3 13 (48.15%) Windows
4 11 (40.74%) SCCM
5 10 (37.04%) Incident Management
5 10 (37.04%) Windows 7
6 9 (33.33%) MS Excel
6 9 (33.33%) Finance
7 8 (29.63%) SQL
7 8 (29.63%) Microsoft Intune
8 5 (18.52%) VoIP
8 5 (18.52%) SLA
9 4 (14.81%) Cisco
9 4 (14.81%) Cisco Certification
9 4 (14.81%) Microsoft Certification
9 4 (14.81%) MCP
9 4 (14.81%) Linux
9 4 (14.81%) MS PowerPoint
10 3 (11.11%) Root Cause Analysis
10 3 (11.11%) Windows Server
10 3 (11.11%) Banking
10 3 (11.11%) Data Analysis
10 3 (11.11%) Management Information System
10 3 (11.11%) Investment Management
10 3 (11.11%) ITIL V3
10 3 (11.11%) Citrix
10 3 (11.11%) ITIL Certification
10 3 (11.11%) SNMP

Service Analyst Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (48.15%) MS Office
2 9 (33.33%) MS Excel
3 4 (14.81%) MS PowerPoint
Communications & Networking
1 5 (18.52%) VoIP
2 3 (11.11%) SNMP
General
1 9 (33.33%) Finance
2 3 (11.11%) Banking
3 2 (7.41%) Financial Institution
4 1 (3.70%) Marketing
Miscellaneous
1 3 (11.11%) Management Information System
2 2 (7.41%) Blackberry
Operating Systems
1 13 (48.15%) Windows
2 10 (37.04%) Windows 7
3 4 (14.81%) Linux
4 3 (11.11%) Windows Server
5 2 (7.41%) Windows XP
Processes & Methodologies
1 26 (96.30%) ITIL
2 10 (37.04%) Incident Management
3 3 (11.11%) Data Analysis
3 3 (11.11%) Investment Management
3 3 (11.11%) ITIL V3
3 3 (11.11%) Root Cause Analysis
4 2 (7.41%) Continuous Improvement
4 2 (7.41%) Service Management
4 2 (7.41%) Wealth Management
5 1 (3.70%) Functional Testing
5 1 (3.70%) Network Monitoring
5 1 (3.70%) Regression Testing
5 1 (3.70%) Requirements Analysis
5 1 (3.70%) Stakeholder Management
5 1 (3.70%) Test Planning
5 1 (3.70%) Test Strategy
Programming Languages
1 8 (29.63%) SQL
Qualifications
1 4 (14.81%) Cisco Certification
1 4 (14.81%) MCP
1 4 (14.81%) Microsoft Certification
2 3 (11.11%) ITIL Certification
3 2 (7.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (18.52%) SLA
System Software
1 16 (59.26%) Active Directory
Systems Management
1 11 (40.74%) SCCM
2 8 (29.63%) Microsoft Intune
Vendors
1 16 (59.26%) Microsoft
2 4 (14.81%) Cisco
3 3 (11.11%) Citrix
4 2 (7.41%) Remedy
5 1 (3.70%) Cognizant
5 1 (3.70%) Oracle