The statistics below represent IT jobs advertised across the Tyne and Wear region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 62 71 60
Rank change year-on-year
+9 -11
Permanent jobs requiring a Service Analyst 10 3 5
As % of all permanent IT jobs located in Tyne and Wear 1.92% 0.56% 0.85%
As % of the Job Titles category 2.00% 0.59% 0.86%
Number of salaries quoted 10 3 5
Median salary £27,500 £22,500 £22,000
Median salary % change year-on-year
+22.22% +2.27%
90% offered a salary of more than £20,000 £18,900 £19,700
10% offered a salary of more than £30,500 £27,300 £22,300
UK excluding London median salary £24,500 £24,000 £23,000
% change year-on-year
+2.08% +4.34%
Service Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
499 510 580
As % of all permanent IT jobs located in Tyne and Wear 95.96% 95.51% 98.47%
Number of salaries quoted 438 427 504
Median salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,400 £25,001 £22,500
10% offered a salary of more than £52,500 £47,500 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in Tyne and Wear

Service Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Tyne and Wear region.

Service Analyst Salary Trend in Tyne and Wear

Service Analyst
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Analyst across the Tyne and Wear region over the 3 months to 26 May 2016.

Service Analyst Salary Histogram in Tyne and Wear

Service Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Tyne and Wear region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +7 10 £27,500 +22.22% 1
Service Analyst
North East

Service Analyst Skill Set
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 26 May 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Service Analyst in the job title.

1 26 (76.47%) ITIL
2 23 (67.65%) Microsoft
3 21 (61.76%) MS Office
4 18 (52.94%) Active Directory
5 15 (44.12%) Windows
5 15 (44.12%) Finance
6 12 (35.29%) MS Excel
7 11 (32.35%) Incident Management
7 11 (32.35%) SCCM
8 10 (29.41%) Windows 7
8 10 (29.41%) SQL
9 7 (20.59%) Telecoms
9 7 (20.59%) SLA
10 6 (17.65%) Service Delivery
10 6 (17.65%) Back Office
11 5 (14.71%) VoIP
12 4 (11.76%) Linux
12 4 (11.76%) MCP
12 4 (11.76%) MS PowerPoint
13 3 (8.82%) Windows Server
13 3 (8.82%) Root Cause Analysis
13 3 (8.82%) ITIL V3
13 3 (8.82%) Investment Management
13 3 (8.82%) Banking
13 3 (8.82%) Data Analysis
13 3 (8.82%) Management Information System
13 3 (8.82%) Oracle
13 3 (8.82%) SNMP
13 3 (8.82%) Citrix
13 3 (8.82%) ITIL Certification

Service Analyst Skill Set
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 21 (61.76%) MS Office
2 12 (35.29%) MS Excel
3 4 (11.76%) MS PowerPoint
Communications & Networking
1 5 (14.71%) VoIP
2 3 (8.82%) SNMP
3 2 (5.88%) FTP
4 1 (2.94%) DHCP
4 1 (2.94%) DNS
Database & Business Intelligence
1 2 (5.88%) SQL Server
General
1 15 (44.12%) Finance
2 7 (20.59%) Telecoms
3 6 (17.65%) Back Office
4 3 (8.82%) Banking
5 2 (5.88%) Financial Institution
6 1 (2.94%) Marketing
Miscellaneous
1 3 (8.82%) Management Information System
2 2 (5.88%) Blackberry
2 2 (5.88%) Statistics
3 1 (2.94%) Analytical Skills
3 1 (2.94%) Private Cloud
3 1 (2.94%) Public Cloud
Operating Systems
1 15 (44.12%) Windows
2 10 (29.41%) Windows 7
3 4 (11.76%) Linux
4 3 (8.82%) Windows Server
5 2 (5.88%) Windows XP
Processes & Methodologies
1 26 (76.47%) ITIL
2 11 (32.35%) Incident Management
3 6 (17.65%) Service Delivery
4 3 (8.82%) Data Analysis
4 3 (8.82%) Investment Management
4 3 (8.82%) ITIL V3
4 3 (8.82%) Root Cause Analysis
5 2 (5.88%) Continuous Improvement
5 2 (5.88%) E-Commerce
5 2 (5.88%) Logistics
5 2 (5.88%) Service Management
5 2 (5.88%) Wealth Management
6 1 (2.94%) CRM
6 1 (2.94%) Functional Testing
6 1 (2.94%) Network Monitoring
6 1 (2.94%) Process Management
6 1 (2.94%) Regression Testing
6 1 (2.94%) Requirements Analysis
6 1 (2.94%) Stakeholder Management
6 1 (2.94%) Test Strategy
Programming Languages
1 10 (29.41%) SQL
2 2 (5.88%) ANSI SQL
2 2 (5.88%) VBScript
Qualifications
1 4 (11.76%) MCP
2 3 (8.82%) ITIL Certification
3 2 (5.88%) Degree
3 2 (5.88%) ITIL Foundation Certificate
4 1 (2.94%) Cisco Certification
4 1 (2.94%) Microsoft Certification
Quality Assurance & Compliance
1 7 (20.59%) SLA
System Software
1 18 (52.94%) Active Directory
Systems Management
1 11 (32.35%) SCCM
2 2 (5.88%) Oracle Enterprise Manager
Vendors
1 23 (67.65%) Microsoft
2 3 (8.82%) Citrix
2 3 (8.82%) Oracle
3 2 (5.88%) Remedy
4 1 (2.94%) Apple
4 1 (2.94%) Cisco
4 1 (2.94%) Cognizant