The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 70 61 53
Rank change year-on-year
-9 -8
Permanent jobs requiring a Service Analyst 2 6 13
As % of all permanent IT jobs located in Tyne and Wear 0.34% 1.03% 2.23%
As % of the Job Titles category 0.35% 1.06% 2.33%
Number of salaries quoted 2 5 13
Average salary £23,250 £22,500 £20,000
Average salary % change year-on-year
+3.33% +12.50%
90% offered a salary of more than £19,050 £20,500 £18,260
10% offered a salary of more than £27,450 £22,500 £27,200
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Tyne and Wear
Permanent IT job ads with a match in the
Job Titles category
566 567 558
As % of all permanent IT jobs located in Tyne and Wear 94.97% 97.59% 95.88%
Number of salaries quoted 473 498 481
Average salary £35,000 £35,000 £33,500
Average salary % change year-on-year
- +4.47%
90% offered a salary of more than £24,000 £22,700 £22,500
10% offered a salary of more than £55,000 £51,700 £47,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Service Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in Tyne and Wear

Service Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the Tyne and Wear region.

Service Analyst Salary Trend in Tyne and Wear

Service Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the Tyne and Wear region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -5 2 £23,250 +12.04% 1
Service Analyst
North East

Service Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 6 May 2015, IT jobs across the Tyne and Wear region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 7 (100.00%) ITIL
2 5 (71.43%) Active Directory
3 4 (57.14%) MS Office
3 4 (57.14%) Microsoft
4 3 (42.86%) Microsoft Certification
4 3 (42.86%) MCDST
5 2 (28.57%) Service Management
5 2 (28.57%) Service Delivery
5 2 (28.57%) ITSM
5 2 (28.57%) Incident Management
5 2 (28.57%) Problem Management
5 2 (28.57%) HP
5 2 (28.57%) Windows
5 2 (28.57%) MS Excel
6 1 (14.29%) Windows XP
6 1 (14.29%) SLA
6 1 (14.29%) Cisco
6 1 (14.29%) JavaScript
6 1 (14.29%) VBA
6 1 (14.29%) Dell
6 1 (14.29%) Peregrine
6 1 (14.29%) Remedy
6 1 (14.29%) Configuration Management
6 1 (14.29%) Data Protection
6 1 (14.29%) Security Cleared
6 1 (14.29%) PowerShell
6 1 (14.29%) Android
6 1 (14.29%) Windows 7
6 1 (14.29%) Analytical Skills
6 1 (14.29%) Management Information System

Service Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 6 May 2015, IT jobs across the Tyne and Wear region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 4 (57.14%) MS Office
2 2 (28.57%) MS Excel
Miscellaneous
1 1 (14.29%) Management Information System
1 1 (14.29%) PDA
1 1 (14.29%) Analytical Skills
Operating Systems
1 2 (28.57%) Windows
2 1 (14.29%) Windows XP
2 1 (14.29%) Android
2 1 (14.29%) Windows 7
Processes & Methodologies
1 7 (100.00%) ITIL
2 2 (28.57%) Service Management
2 2 (28.57%) Service Delivery
2 2 (28.57%) ITSM
2 2 (28.57%) Incident Management
2 2 (28.57%) Problem Management
3 1 (14.29%) Data Protection
3 1 (14.29%) Information Security
3 1 (14.29%) Change Management
3 1 (14.29%) Configuration Management
Programming Languages
1 1 (14.29%) JavaScript
1 1 (14.29%) VBA
1 1 (14.29%) PowerShell
Qualifications
1 3 (42.86%) Microsoft Certification
1 3 (42.86%) MCDST
2 1 (14.29%) Security Cleared
Quality Assurance & Compliance
1 1 (14.29%) SLA
System Software
1 5 (71.43%) Active Directory
Vendors
1 4 (57.14%) Microsoft
2 2 (28.57%) HP
3 1 (14.29%) Dell
3 1 (14.29%) Peregrine
3 1 (14.29%) Remedy
3 1 (14.29%) Cisco