The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 27 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 44 35 23
Rank change year-on-year
-9 -12
Contract jobs requiring a Service Desk Analyst 25 10 7
As % of all contract IT jobs located in Tyne and Wear 3.43% 2.65% 3.43%
As % of the Job Titles category 3.84% 2.88% 3.74%
Number of daily rates quoted 3 2 0
Average daily rate
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£120 £110 -
Average daily rate % change year-on-year
+9.58% -
UK excluding London average daily rate £120 £125 £113
% change year-on-year
-4.00% +11.11%
Number of hourly rates quoted 15 8 6
Average hourly rate £13.50 £10.75 £14.50
Average hourly rate % change year-on-year
+25.58% -25.86%
90% offered a hourly rate of more than £9.70 £8.85 £10.00
10% offered a hourly rate of more than £15.00 £16.80 £17.00
UK excluding London average hourly rate £13.06 £14.00 £13.00
% change year-on-year
-6.75% +7.69%
Service Desk Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
651 347 187
As % of all contract IT jobs located in Tyne and Wear 89.30% 91.80% 91.67%
Number of daily rates quoted 411 228 78
Average daily rate £410 £350 £350
Average daily rate % change year-on-year
+17.14% -
90% offered a daily rate of more than £220 £225 £250
10% offered a daily rate of more than £575 £450 £499
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 48 27 14
Average hourly rate £15.00 £12.50 £11.50
Average hourly rate % change year-on-year
+20.00% +8.69%
90% offered a hourly rate of more than £10.90 £8.50 £8.60
10% offered a hourly rate of more than £27.50 £33.50 £19.80
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

Service Desk Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Tyne and Wear

Service Desk Analyst
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Tyne and Wear region.

Service Desk Analyst Daily Rate Trend in Tyne and Wear

Service Desk Analyst
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Tyne and Wear region.

Service Desk Analyst Hourly Rate Trend in Tyne and Wear

Service Desk Analyst
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Tyne and Wear region over the 3 months to 27 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -12 25 £120 +9.58% 1
Service Desk Analyst
North East

Service Desk Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 July 2015, IT contractor jobs across the Tyne and Wear region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 21 (38.89%) Microsoft
2 16 (29.63%) MS Excel
3 15 (27.78%) Incident Management
4 14 (25.93%) Windows
5 13 (24.07%) ITIL
5 13 (24.07%) Windows 7
6 11 (20.37%) Analytical Skills
7 8 (14.81%) Cisco
7 8 (14.81%) Active Directory
7 8 (14.81%) HP
8 7 (12.96%) CA
8 7 (12.96%) Finance
8 7 (12.96%) Migration
9 6 (11.11%) Problem Management
9 6 (11.11%) MS Office
10 5 (9.26%) Windows XP
10 5 (9.26%) VPN
10 5 (9.26%) Dell
10 5 (9.26%) Information Security
10 5 (9.26%) Service Management
10 5 (9.26%) ITSM
10 5 (9.26%) Management Information System
11 4 (7.41%) SLA
11 4 (7.41%) Root Cause Analysis
12 3 (5.56%) Cisco Certification
12 3 (5.56%) Security Cleared
12 3 (5.56%) Fujitsu
13 1 (1.85%) Resource Management
13 1 (1.85%) Degree
13 1 (1.85%) SC Cleared

Service Desk Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 July 2015, IT contractor jobs across the Tyne and Wear region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.85%) Blackberry Enterprise Server
Applications
1 16 (29.63%) MS Excel
2 6 (11.11%) MS Office
Communications & Networking
1 5 (9.26%) VPN
General
1 7 (12.96%) Finance
Miscellaneous
1 11 (20.37%) Analytical Skills
2 5 (9.26%) Management Information System
3 1 (1.85%) Blackberry
Operating Systems
1 14 (25.93%) Windows
2 13 (24.07%) Windows 7
3 5 (9.26%) Windows XP
Processes & Methodologies
1 15 (27.78%) Incident Management
2 13 (24.07%) ITIL
3 7 (12.96%) Migration
4 6 (11.11%) Problem Management
5 5 (9.26%) Information Security
5 5 (9.26%) Service Management
5 5 (9.26%) ITSM
6 4 (7.41%) Root Cause Analysis
7 1 (1.85%) Resource Management
Qualifications
1 3 (5.56%) Cisco Certification
1 3 (5.56%) Security Cleared
2 1 (1.85%) MCP
2 1 (1.85%) Degree
2 1 (1.85%) SC Cleared
Quality Assurance & Compliance
1 4 (7.41%) SLA
System Software
1 8 (14.81%) Active Directory
Vendors
1 21 (38.89%) Microsoft
2 8 (14.81%) HP
2 8 (14.81%) Cisco
3 7 (12.96%) CA
4 5 (9.26%) Dell
5 3 (5.56%) Fujitsu
6 1 (1.85%) Apple
Newcastle Upon Tyne, Tyne and Wear
Mortimer Spinks
Posted: 17 hours ago