The statistics below represent IT contracts advertised across the North East region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 101 24 53
Rank change year-on-year
-77 +29
Contract jobs requiring a Service Desk Analyst 6 48 3
As % of all contract IT jobs located in the North East 0.43% 5.99% 0.51%
As % of the Job Titles category 0.48% 6.28% 0.54%
Number of daily rates quoted 1 9 0
Median daily rate £110 £120 -
Median daily rate % change year-on-year
-8.33% -
UK excluding London median daily rate £125 £125 £120
% change year-on-year
- +4.16%
Number of hourly rates quoted 5 26 2
Median hourly rate £14.60 £12.25 £10.50
Median hourly rate % change year-on-year
+19.18% +16.66%
UK excluding London median hourly rate £14.00 £12.50 £14.00
% change year-on-year
+12.00% -10.71%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North East
Contract IT job ads with a match in the
Job Titles category
1250 764 559
As % of all contract IT jobs located in the North East 89.73% 95.26% 94.43%
Number of daily rates quoted 791 428 345
Median daily rate £335 £360 £350
Median daily rate % change year-on-year
-6.94% +2.85%
90% offered a daily rate of more than £230 £190 £224
10% offered a daily rate of more than £530 £540 £465
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 65 81 19
Median hourly rate £27.75 £15.00 £12.50
Median hourly rate % change year-on-year
+85.00% +20.00%
90% offered a hourly rate of more than £11.61 £10.50 £10.50
10% offered a hourly rate of more than £36.63 £22.50 £31.80
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Service Desk Analyst
Jobs Demand Trend in the North East

The demand trend of IT contracts across the North East region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the North East

Service Desk Analyst
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the North East region.

Service Desk Analyst Daily Rate Trend in the North East

Service Desk Analyst
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the North East region.

Service Desk Analyst Hourly Rate Trend in the North East

Service Desk Analyst
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the North East region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -83 5 - - 1
Durham 0 1 £110 -26.66%
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the North East

For the 6 months to 29 May 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Service Desk Analyst in the job title.

1 9 (81.82%) Microsoft
2 6 (54.55%) Active Directory
3 5 (45.45%) Windows
4 4 (36.36%) ITIL
5 3 (27.27%) Windows Server
5 3 (27.27%) Cisco
5 3 (27.27%) MS Office
5 3 (27.27%) MS Excel
5 3 (27.27%) Cisco Certification
5 3 (27.27%) Microsoft Certification
5 3 (27.27%) Office 365
6 2 (18.18%) Change Management
6 2 (18.18%) Windows 7
7 1 (9.09%) Exchange Server 2010
7 1 (9.09%) Migration
7 1 (9.09%) MS PowerPoint
7 1 (9.09%) SQL Server 2005
7 1 (9.09%) Incident Management
7 1 (9.09%) Windows Server 2008
7 1 (9.09%) SQL Server 2008
7 1 (9.09%) Service Management
7 1 (9.09%) Windows 8
7 1 (9.09%) Windows Server 2012
7 1 (9.09%) Private Cloud
7 1 (9.09%) Terminal Server
7 1 (9.09%) Windows Server 2003
7 1 (9.09%) HP
7 1 (9.09%) Citrix
7 1 (9.09%) SharePoint
7 1 (9.09%) Windows XP

Service Desk Analyst Skill Set
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) Exchange Server 2010
1 1 (9.09%) MS Exchange
1 1 (9.09%) SharePoint
Applications
1 3 (27.27%) MS Excel
1 3 (27.27%) MS Office
2 1 (9.09%) MS PowerPoint
Cloud Services
1 3 (27.27%) Office 365
Communications & Networking
1 1 (9.09%) VPN
Database & Business Intelligence
1 1 (9.09%) SQL Server
1 1 (9.09%) SQL Server 2005
1 1 (9.09%) SQL Server 2008
Miscellaneous
1 1 (9.09%) Private Cloud
Operating Systems
1 5 (45.45%) Windows
2 3 (27.27%) Windows Server
3 2 (18.18%) Windows 7
4 1 (9.09%) Windows 8
4 1 (9.09%) Windows Server 2003
4 1 (9.09%) Windows Server 2008
4 1 (9.09%) Windows Server 2012
4 1 (9.09%) Windows XP
Processes & Methodologies
1 4 (36.36%) ITIL
2 2 (18.18%) Change Management
3 1 (9.09%) Incident Management
3 1 (9.09%) Migration
3 1 (9.09%) Service Management
Qualifications
1 3 (27.27%) Cisco Certification
1 3 (27.27%) Microsoft Certification
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 6 (54.55%) Active Directory
2 1 (9.09%) Terminal Server
Vendors
1 9 (81.82%) Microsoft
2 3 (27.27%) Cisco
3 1 (9.09%) Citrix
3 1 (9.09%) HP
Newcastle upon Tyne, Tyne and Wear, North East...
AWD online
Rate: up to £9.48 per hour
Posted: 23 days ago