The table below looks at the statistics for SLA skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 64 38 45
Rank change year-on-year
-26 +7
Contract jobs citing SLA 6 5 3
As % of all contract IT jobs located in Tyne and Wear 0.84% 1.27% 0.93%
As % of the Quality Assurance & Compliance category 8.82% 13.89% 25.00%
Number of daily rates quoted 3 2 1
Average daily rate £265 £446 £500
Average daily rate % change year-on-year
-40.59% -10.78%
UK excluding London average daily rate £338 £290 £310
% change year-on-year
+16.37% -6.45%
Number of hourly rates quoted 0 1 1
Average hourly rate - £11.00 £13.50
Average hourly rate % change year-on-year
- -18.51%
UK excluding London average hourly rate £16.50 £13.50 £14.50
% change year-on-year
+22.22% -6.89%
SLA
North East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Tyne and Wear region.

Quality Assurance & Compliance Category
Tyne and Wear
Contract IT job ads with a match in the
Quality Assurance & Compliance category
68 36 12
As % of all contract IT jobs located in Tyne and Wear 9.51% 9.16% 3.72%
Number of daily rates quoted 44 30 2
Average daily rate £405 £399 £550
Average daily rate % change year-on-year
+1.55% -27.48%
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 3 1 4
Average hourly rate £19.50 £11.00 £17.00
Average hourly rate % change year-on-year
+77.27% -35.29%
UK excluding London average hourly rate £42.50 £23.25 £17.08
% change year-on-year
+82.79% +36.16%

SLA
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the Tyne and Wear region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Tyne and Wear

SLA
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Tyne and Wear region.

SLA Daily Rate Trend in Tyne and Wear

SLA
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Tyne and Wear region over the 3 months to 11 February 2016.

SLA Daily Rate Histogram in Tyne and Wear

SLA
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Tyne and Wear region.

SLA Hourly Rate Trend in Tyne and Wear

SLA
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -30 5 £265 -40.59% 8
South Shields - 1 - -
SLA
North East

SLA
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 11 February 2016, IT contractor jobs across the Tyne and Wear region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 4 (40.00%) ITIL
2 3 (30.00%) Change Management
2 3 (30.00%) Disaster Recovery
2 3 (30.00%) ITSM
2 3 (30.00%) Incident Management
2 3 (30.00%) Problem Management
2 3 (30.00%) SC Cleared
2 3 (30.00%) Security Cleared
3 2 (20.00%) JIRA
3 2 (20.00%) Exchange Server 2010
3 2 (20.00%) Continuous Improvement
3 2 (20.00%) SQL Server 2005
3 2 (20.00%) Telecoms
3 2 (20.00%) MS Exchange
3 2 (20.00%) Service Management
3 2 (20.00%) Service Delivery
3 2 (20.00%) Windows
3 2 (20.00%) SQL Server
3 2 (20.00%) Microsoft
3 2 (20.00%) Active Directory
4 1 (10.00%) HP
4 1 (10.00%) Nortel
4 1 (10.00%) Citrix
4 1 (10.00%) ITIL Certification
4 1 (10.00%) Alcatel-Lucent
4 1 (10.00%) Ericsson
4 1 (10.00%) Nokia
4 1 (10.00%) Siemens
4 1 (10.00%) Apple
4 1 (10.00%) Thin Client

SLA
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 11 February 2016, IT contractor jobs across the Tyne and Wear region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 2 (20.00%) Exchange Server 2010
1 2 (20.00%) MS Exchange
2 1 (10.00%) Exchange Server 2007
2 1 (10.00%) SharePoint
Applications
1 1 (10.00%) MS Excel
1 1 (10.00%) MS Office
1 1 (10.00%) MS PowerPoint
Cloud Services
1 1 (10.00%) HP Helion
Communications & Networking
1 1 (10.00%) 2G
1 1 (10.00%) 3G
1 1 (10.00%) ATM
1 1 (10.00%) DWDM
1 1 (10.00%) RNC
1 1 (10.00%) Wireless
Database & Business Intelligence
1 2 (20.00%) SQL Server
1 2 (20.00%) SQL Server 2005
2 1 (10.00%) SQL Server 2008
Development Applications
1 2 (20.00%) JIRA
General
1 2 (20.00%) Telecoms
Job Titles
1 2 (20.00%) Defect Manager
2 1 (10.00%) 1st Line Service Desk Analyst
2 1 (10.00%) 1st Line Support
2 1 (10.00%) 1st Line Support Analyst
2 1 (10.00%) Analyst
2 1 (10.00%) DBA
2 1 (10.00%) Desktop Support
2 1 (10.00%) Digital Transformation
2 1 (10.00%) Field Engineer
2 1 (10.00%) Head of Digital
2 1 (10.00%) Head of Digital Transformation
2 1 (10.00%) Head of Operations
2 1 (10.00%) Head of Service Operations
2 1 (10.00%) SC Cleared DBA
2 1 (10.00%) Service Analyst
2 1 (10.00%) Service Desk Support
2 1 (10.00%) Service Desk Support Analyst
2 1 (10.00%) Service Manager
2 1 (10.00%) Services Delivery Manager
2 1 (10.00%) SQL Server DBA
Miscellaneous
1 1 (10.00%) Analytical Skills
1 1 (10.00%) Fat Client
1 1 (10.00%) Private Cloud
1 1 (10.00%) Thin Client
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Apple iOS
2 1 (10.00%) Windows 7
2 1 (10.00%) Windows Server
2 1 (10.00%) Windows Server 2003
2 1 (10.00%) Windows Server 2008
2 1 (10.00%) Windows Server 2012
2 1 (10.00%) Windows Vista
Processes & Methodologies
1 4 (40.00%) ITIL
2 3 (30.00%) Change Management
2 3 (30.00%) Disaster Recovery
2 3 (30.00%) Incident Management
2 3 (30.00%) ITSM
2 3 (30.00%) Problem Management
3 2 (20.00%) Continuous Improvement
3 2 (20.00%) Service Delivery
3 2 (20.00%) Service Management
4 1 (10.00%) Agile Software Development
4 1 (10.00%) Business Development
4 1 (10.00%) Coaching
4 1 (10.00%) Defect Management
4 1 (10.00%) ETL
4 1 (10.00%) Mentoring
4 1 (10.00%) Migration
Programming Languages
1 1 (10.00%) SQL
1 1 (10.00%) T-SQL
Qualifications
1 3 (30.00%) SC Cleared
1 3 (30.00%) Security Cleared
2 1 (10.00%) ITIL Certification
System Software
1 2 (20.00%) Active Directory
2 1 (10.00%) Terminal Server
Systems Management
1 1 (10.00%) SCCM
Vendors
1 2 (20.00%) Microsoft
2 1 (10.00%) Alcatel-Lucent
2 1 (10.00%) Apple
2 1 (10.00%) BT
2 1 (10.00%) Citrix
2 1 (10.00%) Ericsson
2 1 (10.00%) HP
2 1 (10.00%) Huawei
2 1 (10.00%) NEC
2 1 (10.00%) NetCracker
2 1 (10.00%) Nokia
2 1 (10.00%) Nokia Solutions and Networks
2 1 (10.00%) Nortel
2 1 (10.00%) Siemens
2 1 (10.00%) ZTE