The table below looks at the statistics for SLA skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 26 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 42 72 38
Rank change year-on-year
+30 -34
Contract jobs citing SLA 72 8 24
As % of all contract IT jobs located in Tyne and Wear 6.02% 0.95% 4.55%
As % of the Quality Assurance & Compliance category 32.14% 7.34% 31.58%
Number of daily rates quoted 50 3 15
Median daily rate £275 £220 £425
Median daily rate % change year-on-year
+25.00% -48.23%
90% offered a daily rate of more than £220 £212 £163
10% offered a daily rate of more than £450 £254 £509
UK excluding London median daily rate £275 £310 £275
% change year-on-year
-11.29% +12.72%
Number of hourly rates quoted 5 1 4
Median hourly rate £10.30 £24.00 £14.80
Median hourly rate % change year-on-year
-57.08% +62.16%
90% offered a hourly rate of more than £9.00 £24.00 £11.60
10% offered a hourly rate of more than £21.20 £24.00 £25.98
UK excluding London median hourly rate £14.00 £15.77 £16.00
% change year-on-year
-11.22% -1.43%
SLA
North East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Tyne and Wear region.

Quality Assurance & Compliance Category
Tyne and Wear
Contract IT job ads with a match in the
Quality Assurance & Compliance category
224 109 76
As % of all contract IT jobs located in Tyne and Wear 18.71% 12.88% 14.39%
Number of daily rates quoted 164 91 61
Median daily rate £315 £475 £400
Median daily rate % change year-on-year
-33.68% +18.75%
90% offered a daily rate of more than £220 £300 £319
10% offered a daily rate of more than £476 £625 £541
UK excluding London median daily rate £400 £413 £375
% change year-on-year
-3.03% +10.00%
Number of hourly rates quoted 7 2 4
Median hourly rate £11.00 £17.00 £14.80
Median hourly rate % change year-on-year
-35.29% +14.86%
90% offered a hourly rate of more than £9.33 £17.00 £11.60
10% offered a hourly rate of more than £28.00 £21.20 £25.98
UK excluding London median hourly rate £29.50 £30.00 £20.00
% change year-on-year
-1.66% +50.00%

SLA
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Tyne and Wear

SLA
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Tyne and Wear region.

SLA Daily Rate Trend in Tyne and Wear

SLA
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Tyne and Wear region over the 3 months to 26 September 2016.

SLA Daily Rate Histogram in Tyne and Wear

SLA
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Tyne and Wear region.

SLA Hourly Rate Trend in Tyne and Wear

SLA
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Tyne and Wear region over the 3 months to 26 September 2016.

SLA Hourly Rate Histogram in Tyne and Wear

SLA
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +32 71 £275 +25.00% 3
Sunderland -2 1 - -
SLA
North East

SLA
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 26 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for SLA.

1 149 (73.76%) ITIL
2 122 (60.40%) HP
3 105 (51.98%) Incident Management
4 100 (49.50%) Windows
5 98 (48.51%) Service Delivery
6 97 (48.02%) Security Cleared
7 93 (46.04%) Oracle
8 92 (45.54%) Unix
9 91 (45.05%) AIX
10 84 (41.58%) SC Cleared
10 84 (41.58%) Root Cause Analysis
11 81 (40.10%) Problem Management
12 79 (39.11%) Change Management
13 76 (37.62%) Linux
13 76 (37.62%) Windows Server
14 70 (34.65%) SAN
15 65 (32.18%) Microsoft
16 61 (30.20%) ServiceNow
17 58 (28.71%) Solaris
18 57 (28.22%) BPSS Clearance
19 51 (25.25%) High Availability
19 51 (25.25%) Clustering
20 48 (23.76%) QMS
21 46 (22.77%) Quality Management
22 45 (22.28%) CA
22 45 (22.28%) Red Hat
22 45 (22.28%) Release Management
23 42 (20.79%) ISO 9001
24 41 (20.30%) SQL Server
24 41 (20.30%) SQL

SLA
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (14.36%) WebLogic
2 10 (4.95%) Apache
2 10 (4.95%) IBM Notes
3 9 (4.46%) IIS
4 7 (3.47%) iPlanet
5 5 (2.48%) SharePoint
6 4 (1.98%) OpenStack
7 3 (1.49%) MQSeries
8 2 (0.99%) Oracle Workflow
8 2 (0.99%) WebLogic Portal
9 1 (0.50%) CICS
9 1 (0.50%) Exchange Server 2003
9 1 (0.50%) Exchange Server 2013
9 1 (0.50%) MS Exchange
9 1 (0.50%) Tomcat
9 1 (0.50%) WebSphere
Applications
1 23 (11.39%) MS Excel
2 5 (2.48%) MS Office
Cloud Services
1 3 (1.49%) HP Helion
2 1 (0.50%) Amazon AWS
2 1 (0.50%) DigitalOcean
2 1 (0.50%) GitHub
2 1 (0.50%) Google Analytics
2 1 (0.50%) Linode
2 1 (0.50%) Office 365
Communications & Networking
1 70 (34.65%) SAN
2 23 (11.39%) TCP/IP
3 18 (8.91%) DHCP
3 18 (8.91%) DNS
4 17 (8.42%) Firewall
5 7 (3.47%) BIG-IP
6 6 (2.97%) 3G
6 6 (2.97%) Wi-Fi
7 3 (1.49%) LDAP
8 2 (0.99%) FTP
8 2 (0.99%) NAS
8 2 (0.99%) SMS
8 2 (0.99%) SSH
8 2 (0.99%) VPN
9 1 (0.50%) BGP
9 1 (0.50%) HTTP
9 1 (0.50%) IP Telephony
9 1 (0.50%) IPsec
9 1 (0.50%) VoIP
9 1 (0.50%) WAN
Database & Business Intelligence
1 41 (20.30%) SQL Server
2 24 (11.88%) DB2
3 8 (3.96%) Data Warehouse
4 7 (3.47%) Oracle Database
4 7 (3.47%) SQL Server 2012
5 6 (2.97%) Business Intelligence Development Studio
5 6 (2.97%) SQL Server 2000
5 6 (2.97%) SQL Server 2005
6 5 (2.48%) BusinessObjects
7 2 (0.99%) Big Data
7 2 (0.99%) MySQL
8 1 (0.50%) DataStage
8 1 (0.50%) IBM InfoSphere
8 1 (0.50%) PostgreSQL
8 1 (0.50%) SQL Server Integration Services
8 1 (0.50%) SQL Server Reporting Services
Development Applications
1 9 (4.46%) MSI
2 6 (2.97%) SQL Server Management Studio (SSMS)
3 1 (0.50%) Git (software)
3 1 (0.50%) GitLab
3 1 (0.50%) Subversion
3 1 (0.50%) Vagrant
General
1 2 (0.99%) Finance
2 1 (0.50%) Banking
Job Titles
1 33 (16.34%) Support Engineer
2 31 (15.35%) Administrator
3 24 (11.88%) Support Specialist
4 20 (9.90%) Linux Engineer
5 17 (8.42%) Linux Support
6 15 (7.43%) Linux Administrator
7 11 (5.45%) Unix Engineer
7 11 (5.45%) Unix Support
8 10 (4.95%) Server Support
8 10 (4.95%) Systems Administrator
9 9 (4.46%) 2nd Line Support
9 9 (4.46%) AIX Engineer
9 9 (4.46%) Linux Support Engineer
9 9 (4.46%) Solaris Administrator
9 9 (4.46%) Unix Support Engineer
10 8 (3.96%) AIX Support
10 8 (3.96%) Desktop Support
10 8 (3.96%) Solaris Engineer
11 7 (3.47%) Architect
11 7 (3.47%) Project Manager
Libraries, Frameworks & Software Standards
1 22 (10.89%) Middleware
2 7 (3.47%) JSP
3 6 (2.97%) J2EE
4 4 (1.98%) ADO
5 3 (1.49%) SAP Basis
6 2 (0.99%) Oracle GoldenGate
6 2 (0.99%) Web Services
7 1 (0.50%) ActiveMQ
7 1 (0.50%) LAMP
7 1 (0.50%) LAPP Stack
7 1 (0.50%) Ruby on Rails
Miscellaneous
1 51 (25.25%) Clustering
2 32 (15.84%) Management Information System
3 31 (15.35%) Computer Science
4 16 (7.92%) Mainframe
5 13 (6.44%) CMDB
6 7 (3.47%) User Experience
7 6 (2.97%) Fat Client
7 6 (2.97%) Replication
7 6 (2.97%) Thin Client
8 4 (1.98%) AS400
8 4 (1.98%) Tandem
9 3 (1.49%) Hybrid Cloud
10 2 (0.99%) Grid Computing
10 2 (0.99%) HP Storage
10 2 (0.99%) HP StoreVirtual
10 2 (0.99%) IBM Mainframe
10 2 (0.99%) Virtual Team
11 1 (0.50%) Data Centre
11 1 (0.50%) Public Cloud
11 1 (0.50%) Visualisation
Operating Systems
1 100 (49.50%) Windows
2 92 (45.54%) Unix
3 91 (45.05%) AIX
4 76 (37.62%) Linux
4 76 (37.62%) Windows Server
5 58 (28.71%) Solaris
6 40 (19.80%) Red Hat Enterprise Linux
7 16 (7.92%) Windows Server 2008
8 15 (7.43%) Windows 7
9 9 (4.46%) Windows Server 2003
10 7 (3.47%) Windows 8
11 5 (2.48%) Windows 10
12 3 (1.49%) HPUX
13 2 (0.99%) zOS
14 1 (0.50%) CentOS
14 1 (0.50%) Windows XP
Processes & Methodologies
1 149 (73.76%) ITIL
2 105 (51.98%) Incident Management
3 98 (48.51%) Service Delivery
4 84 (41.58%) Root Cause Analysis
5 81 (40.10%) Problem Management
6 79 (39.11%) Change Management
7 51 (25.25%) High Availability
8 48 (23.76%) QMS
9 46 (22.77%) Quality Management
10 45 (22.28%) Release Management
11 37 (18.32%) Configuration Management
12 32 (15.84%) Compliance Management
13 27 (13.37%) Escalation Management
14 25 (12.38%) ITIL V3
15 24 (11.88%) Mentoring
16 22 (10.89%) SOA
17 19 (9.41%) E-Commerce
18 18 (8.91%) Knowledge Management
19 17 (8.42%) Disaster Recovery
20 16 (7.92%) Server Building
Programming Languages
1 41 (20.30%) SQL
2 23 (11.39%) VB
3 22 (10.89%) Perl
3 22 (10.89%) Shell Script
4 10 (4.95%) Java
5 7 (3.47%) T-SQL
6 5 (2.48%) C
7 1 (0.50%) Jython
7 1 (0.50%) PHP
7 1 (0.50%) Python
7 1 (0.50%) Ruby
7 1 (0.50%) VB6
Qualifications
1 97 (48.02%) Security Cleared
2 84 (41.58%) SC Cleared
3 57 (28.22%) BPSS Clearance
4 36 (17.82%) Degree
5 33 (16.34%) RHCE
6 31 (15.35%) AAT
7 21 (10.40%) Microsoft Certification
8 12 (5.94%) DV Cleared
9 9 (4.46%) MCDBA
10 7 (3.47%) ITIL Certification
10 7 (3.47%) MCSE
11 5 (2.48%) CCNP
11 5 (2.48%) Cisco Certification
11 5 (2.48%) ITIL Foundation Certificate
12 4 (1.98%) CCNA
12 4 (1.98%) MCP
12 4 (1.98%) PRINCE2 Certification
13 2 (0.99%) Six Sigma Black Belt
13 2 (0.99%) Six Sigma Green Belt
14 1 (0.50%) BC Cleared
Quality Assurance & Compliance
1 42 (20.79%) ISO 9001
2 34 (16.83%) Disclosure Scotland
3 7 (3.47%) JSP 440
4 2 (0.99%) QA
System Software
1 33 (16.34%) KVM
2 32 (15.84%) Oracle RAC
3 26 (12.87%) Active Directory
4 18 (8.91%) VMware Infrastructure
5 16 (7.92%) Firmware
6 13 (6.44%) Microsoft App-V
7 9 (4.46%) Terminal Services
7 9 (4.46%) XenApp
8 2 (0.99%) Tivoli Workload Scheduler
9 1 (0.50%) VirtualBox
9 1 (0.50%) Xen
Systems Management
1 37 (18.32%) EMC NetWorker
2 22 (10.89%) Tivoli
3 20 (9.90%) MOM
4 19 (9.41%) HP SiteScope
5 16 (7.92%) OpenView
6 15 (7.43%) Perfmon
7 9 (4.46%) Microsoft Clustering
7 9 (4.46%) OpenView Configuration Management
8 7 (3.47%) HP SIM
8 7 (3.47%) Tivoli Storage Manager
9 6 (2.97%) SCCM
10 4 (1.98%) Systems Management Server (SMS)
11 2 (0.99%) BMC PATROL
11 2 (0.99%) HP Data Protector
11 2 (0.99%) NetBackup
11 2 (0.99%) Opscode Chef
11 2 (0.99%) Puppet
12 1 (0.50%) Ansible
12 1 (0.50%) OVSD
12 1 (0.50%) ZABBIX
Vendors
1 122 (60.40%) HP
2 93 (46.04%) Oracle
3 65 (32.18%) Microsoft
4 61 (30.20%) ServiceNow
5 45 (22.28%) CA
5 45 (22.28%) Red Hat
6 33 (16.34%) EMC
7 26 (12.87%) IBM
8 23 (11.39%) VMware
9 22 (10.89%) BMC
10 20 (9.90%) Citrix
11 13 (6.44%) Cisco
12 10 (4.95%) Lotus
13 8 (3.96%) F5
14 7 (3.47%) BEA
14 7 (3.47%) SAP
14 7 (3.47%) Sun
15 5 (2.48%) Meridio
16 4 (1.98%) AppSense
16 4 (1.98%) ThinPrint