The table below looks at the statistics for SLA skills in IT contracts advertised for the Tyne and Wear region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 28 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 25 35 39
Rank change year-on-year
+10 +4
Contract jobs citing SLA 135 24 6
As % of all contract IT jobs located in Tyne and Wear 9.47% 3.86% 1.49%
As % of the Quality Assurance & Compliance category 50.94% 31.58% 20.00%
Number of daily rates quoted 91 9 6
Median daily rate £280 £263 £418
Median daily rate % change year-on-year
+6.66% -37.26%
90% offered a daily rate of more than £170 £250 £386
10% offered a daily rate of more than £475 £288 £459
UK excluding London median daily rate £300 £300 £286
% change year-on-year
- +4.80%
Number of hourly rates quoted 13 4 0
Median hourly rate £27.00 £15.00 -
Median hourly rate % change year-on-year
+80.00% -
UK excluding London median hourly rate £15.00 £15.25 £17.50
% change year-on-year
-1.63% -12.85%
SLA
North East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the Tyne and Wear region.

Quality Assurance & Compliance Category
Tyne and Wear
Contract IT job ads with a match in the
Quality Assurance & Compliance category
265 76 30
As % of all contract IT jobs located in Tyne and Wear 18.60% 12.22% 7.46%
Number of daily rates quoted 190 52 26
Median daily rate £283 £374 £369
Median daily rate % change year-on-year
-24.41% +1.35%
90% offered a daily rate of more than £210 £254 £237
10% offered a daily rate of more than £490 £503 £459
UK excluding London median daily rate £400 £375 £365
% change year-on-year
+6.66% +2.73%
Number of hourly rates quoted 21 5 0
Median hourly rate £28.00 £15.00 -
Median hourly rate % change year-on-year
+86.66% -
UK excluding London median hourly rate £28.00 £22.03 £21.00
% change year-on-year
+27.12% +4.88%

SLA
Jobs Demand Trend in Tyne and Wear

The demand trend of contract jobs across the Tyne and Wear region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Tyne and Wear

SLA
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the Tyne and Wear region.

SLA Daily Rate Trend in Tyne and Wear

SLA
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the Tyne and Wear region over the 3 months to 28 June 2016.

SLA Daily Rate Histogram in Tyne and Wear

SLA
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the Tyne and Wear region.

SLA Hourly Rate Trend in Tyne and Wear

SLA
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the Tyne and Wear region over the 3 months to 28 June 2016.

SLA Hourly Rate Histogram in Tyne and Wear

SLA
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +6 129 £280 +6.66% 3
Gateshead - 4 £100 -
Sunderland - 1 £275 -
SLA
North East

SLA
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 June 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Tyne and Wear region with a requirement for SLA.

1 103 (73.57%) ITIL
2 91 (65.00%) HP
3 76 (54.29%) Security Cleared
4 74 (52.86%) Incident Management
5 69 (49.29%) Windows
6 68 (48.57%) Oracle
7 66 (47.14%) SC Cleared
8 63 (45.00%) Service Delivery
9 62 (44.29%) Unix
10 59 (42.14%) Root Cause Analysis
11 58 (41.43%) Linux
11 58 (41.43%) AIX
12 55 (39.29%) SAN
12 55 (39.29%) Problem Management
13 54 (38.57%) Change Management
14 51 (36.43%) Windows Server
15 39 (27.86%) ServiceNow
15 39 (27.86%) BPSS Clearance
16 38 (27.14%) Microsoft
17 36 (25.71%) Clustering
18 35 (25.00%) High Availability
18 35 (25.00%) Solaris
19 33 (23.57%) SQL Server
20 32 (22.86%) Red Hat
21 31 (22.14%) SQL
22 30 (21.43%) CA
22 30 (21.43%) QMS
23 29 (20.71%) EMC NetWorker
24 28 (20.00%) Degree
25 26 (18.57%) Red Hat Enterprise Linux

SLA
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (13.57%) WebLogic
2 7 (5.00%) IBM Notes
2 7 (5.00%) iPlanet
3 6 (4.29%) Apache
3 6 (4.29%) IIS
3 6 (4.29%) SharePoint
4 3 (2.14%) MQSeries
4 3 (2.14%) OpenStack
5 2 (1.43%) Exchange Server 2010
5 2 (1.43%) MS Exchange
5 2 (1.43%) Oracle Workflow
5 2 (1.43%) WebLogic Portal
6 1 (0.71%) CICS
6 1 (0.71%) Exchange Server 2007
6 1 (0.71%) WebSphere
Applications
1 19 (13.57%) MS Excel
2 2 (1.43%) MS Office
3 1 (0.71%) MS PowerPoint
Cloud Services
1 3 (2.14%) HP Helion
2 1 (0.71%) Office 365
Communications & Networking
1 55 (39.29%) SAN
2 18 (12.86%) TCP/IP
3 15 (10.71%) DHCP
3 15 (10.71%) DNS
4 13 (9.29%) Firewall
5 7 (5.00%) 3G
5 7 (5.00%) BIG-IP
6 6 (4.29%) Wi-Fi
7 3 (2.14%) LDAP
8 2 (1.43%) FTP
8 2 (1.43%) NAS
8 2 (1.43%) SMS
8 2 (1.43%) SSH
9 1 (0.71%) 2G
9 1 (0.71%) ATM
9 1 (0.71%) HTTP
9 1 (0.71%) IP Telephony
9 1 (0.71%) Network Security
9 1 (0.71%) RNC
9 1 (0.71%) VoIP
Database & Business Intelligence
1 33 (23.57%) SQL Server
2 20 (14.29%) DB2
3 7 (5.00%) Oracle Database
3 7 (5.00%) SQL Server 2005
4 6 (4.29%) Business Intelligence Development Studio
4 6 (4.29%) SQL Server 2000
4 6 (4.29%) SQL Server 2012
5 5 (3.57%) BusinessObjects
6 2 (1.43%) Big Data
7 1 (0.71%) SQL Server 2008
Development Applications
1 6 (4.29%) MSI
1 6 (4.29%) SQL Server Management Studio (SSMS)
General
1 2 (1.43%) Finance
1 2 (1.43%) Telecoms
2 1 (0.71%) Banking
Job Titles
1 21 (15.00%) Administrator
2 20 (14.29%) Support Engineer
3 15 (10.71%) Linux Engineer
4 13 (9.29%) Support Specialist
5 11 (7.86%) Linux Administrator
6 10 (7.14%) Linux Support
7 8 (5.71%) 2nd Line Support
7 8 (5.71%) Desktop Support
8 7 (5.00%) Architect
8 7 (5.00%) Linux Support Engineer
8 7 (5.00%) Server Support
8 7 (5.00%) Wintel Support
9 6 (4.29%) 2nd Line Desktop Support
9 6 (4.29%) 3rd Line Support
9 6 (4.29%) DBA
9 6 (4.29%) Field Engineer
9 6 (4.29%) IT Support
9 6 (4.29%) Solaris Administrator
9 6 (4.29%) SQL DBA
10 5 (3.57%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 13 (9.29%) Middleware
2 7 (5.00%) JSP
3 6 (4.29%) J2EE
4 4 (2.86%) ADO
5 3 (2.14%) SAP Basis
6 2 (1.43%) Oracle GoldenGate
6 2 (1.43%) Web Services
Miscellaneous
1 36 (25.71%) Clustering
2 24 (17.14%) Management Information System
3 23 (16.43%) Computer Science
4 16 (11.43%) Mainframe
5 10 (7.14%) CMDB
6 7 (5.00%) Fat Client
6 7 (5.00%) Thin Client
6 7 (5.00%) User Experience
7 6 (4.29%) Replication
8 4 (2.86%) AS400
8 4 (2.86%) Tandem
9 3 (2.14%) Hybrid Cloud
10 2 (1.43%) Grid Computing
10 2 (1.43%) HP Storage
10 2 (1.43%) HP StoreVirtual
10 2 (1.43%) IBM Mainframe
11 1 (0.71%) Digital Media
11 1 (0.71%) Private Cloud
11 1 (0.71%) Virtual Team
Operating Systems
1 69 (49.29%) Windows
2 62 (44.29%) Unix
3 58 (41.43%) AIX
3 58 (41.43%) Linux
4 51 (36.43%) Windows Server
5 35 (25.00%) Solaris
6 26 (18.57%) Red Hat Enterprise Linux
7 17 (12.14%) Windows Server 2008
8 12 (8.57%) Windows 7
9 10 (7.14%) Windows Server 2003
10 3 (2.14%) HPUX
11 2 (1.43%) Windows 8
11 2 (1.43%) zOS
12 1 (0.71%) Apple iOS
12 1 (0.71%) Windows 10
12 1 (0.71%) Windows Server 2012
12 1 (0.71%) Windows Vista
Processes & Methodologies
1 103 (73.57%) ITIL
2 74 (52.86%) Incident Management
3 63 (45.00%) Service Delivery
4 59 (42.14%) Root Cause Analysis
5 55 (39.29%) Problem Management
6 54 (38.57%) Change Management
7 35 (25.00%) High Availability
8 30 (21.43%) QMS
9 25 (17.86%) Configuration Management
9 25 (17.86%) Release Management
10 24 (17.14%) Escalation Management
11 23 (16.43%) ITIL V3
11 23 (16.43%) Quality Management
12 21 (15.00%) Mentoring
13 16 (11.43%) E-Commerce
14 15 (10.71%) Knowledge Management
15 13 (9.29%) Disaster Recovery
16 12 (8.57%) ITSM
16 12 (8.57%) SOA
17 11 (7.86%) CRM
Programming Languages
1 31 (22.14%) SQL
2 18 (12.86%) Perl
2 18 (12.86%) Shell Script
2 18 (12.86%) VB
3 10 (7.14%) Java
4 6 (4.29%) T-SQL
5 1 (0.71%) JavaScript
5 1 (0.71%) PHP
Qualifications
1 76 (54.29%) Security Cleared
2 66 (47.14%) SC Cleared
3 39 (27.86%) BPSS Clearance
4 28 (20.00%) Degree
5 24 (17.14%) AAT
6 21 (15.00%) RHCE
7 18 (12.86%) Microsoft Certification
8 9 (6.43%) DV Cleared
8 9 (6.43%) MCDBA
9 7 (5.00%) MCSE
10 5 (3.57%) ITIL Foundation Certificate
11 4 (2.86%) CCNA
11 4 (2.86%) CCNP
11 4 (2.86%) Cisco Certification
11 4 (2.86%) MCP
12 2 (1.43%) Six Sigma Black Belt
12 2 (1.43%) Six Sigma Green Belt
13 1 (0.71%) BC Cleared
Quality Assurance & Compliance
1 23 (16.43%) ISO 9001
2 20 (14.29%) Disclosure Scotland
3 7 (5.00%) JSP 440
System Software
1 24 (17.14%) Oracle RAC
2 21 (15.00%) KVM
3 20 (14.29%) Active Directory
4 14 (10.00%) VMware Infrastructure
5 11 (7.86%) Firmware
6 10 (7.14%) Microsoft App-V
7 9 (6.43%) XenApp
8 6 (4.29%) Terminal Services
9 2 (1.43%) Tivoli Workload Scheduler
10 1 (0.71%) Terminal Server
10 1 (0.71%) Virtual Machines
Systems Management
1 29 (20.71%) EMC NetWorker
2 18 (12.86%) Tivoli
3 16 (11.43%) MOM
4 15 (10.71%) HP SiteScope
5 13 (9.29%) OpenView
6 12 (8.57%) Perfmon
7 7 (5.00%) SCCM
7 7 (5.00%) Tivoli Storage Manager
8 6 (4.29%) Microsoft Clustering
8 6 (4.29%) OpenView Configuration Management
9 4 (2.86%) HP SIM
9 4 (2.86%) Systems Management Server (SMS)
10 2 (1.43%) BMC PATROL
10 2 (1.43%) HP Data Protector
10 2 (1.43%) NetBackup
11 1 (0.71%) OVSD
Vendors
1 91 (65.00%) HP
2 68 (48.57%) Oracle
3 39 (27.86%) ServiceNow
4 38 (27.14%) Microsoft
5 32 (22.86%) Red Hat
6 30 (21.43%) CA
7 25 (17.86%) EMC
8 19 (13.57%) Citrix
8 19 (13.57%) VMware
9 18 (12.86%) BMC
10 16 (11.43%) IBM
11 11 (7.86%) Cisco
12 7 (5.00%) BEA
12 7 (5.00%) F5
12 7 (5.00%) Lotus
12 7 (5.00%) SAP
12 7 (5.00%) Sun
13 5 (3.57%) Meridio
14 4 (2.86%) AppSense
14 4 (2.86%) ThinPrint
Newcastle upon Tyne
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