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This section looks at the demand for Service Level Agreement (SLA) skills within the North East region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the contractor rates offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to 25 Jul 2008Same period last year
Rank4864
Rank change on same period last yearUp+16
Matching contract IT job ads1110
As % of all UK contract IT job ads sampled0.015 %0.010 %
As % of the category below37.93 %30.30 %
Daily rates quoted20
Average minimum daily rate£160-
Average daily rate£180-
% change on same period last year-
Average maximum daily rate£200-
UK excluding London average daily rate£343£350
% change on same period last year-1.97 %
Hourly rates quoted30
Average minimum hourly rate£18.00-
Average hourly rate£18.67-
% change on same period last year-
Average maximum hourly rate£19.33-
UK excluding London average hourly rate£16.75£18.94
% change on same period last year-11.59 %
North East IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
North East
Matching contract IT job ads2933
As % of all UK contract IT job ads sampled0.039 %0.033 %
Daily rates quoted107
Average minimum daily rate£377£267
Average daily rate£391£283
% change on same period last year+37.88 %
Average maximum daily rate£404£300
UK excluding London average daily rate£368£371
% change on same period last year-0.67 %
Hourly rates quoted30
Average minimum hourly rate£18.00-
Average hourly rate£18.67-
% change on same period last year-
Average maximum hourly rate£19.33-
UK excluding London average hourly rate£23.31£24.73
% change on same period last year-5.77 %
SLA EnglandSLA
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing SLA across the North East region as a proportion of the total demand within the Quality Assurance & Compliance category.

North East SLA Demand Trend

SLA
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North East region.

North East SLA Daily Rate Trend

SLA
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North East region over the 3 months to 25 July 2008.

North East SLA Daily Rate Histogram

SLA
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North East region.

North East SLA Hourly Rate Trend

SLA
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the North East region over the 3 months to 25 July 2008.

North East SLA Hourly Rate Histogram

SLA
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the North East region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
DurhamNew entry-5--
Tyne and WearUp+44£180-
SLA EnglandSLA
England

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the North East region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

111 (47.83 %)Active Directory
29 (39.13 %)Windows
38 (34.78 %)Windows XP
38 (34.78 %)MS Office
38 (34.78 %)Microsoft
47 (30.43 %)Agresso
47 (30.43 %)GIS
54 (17.39 %)ITIL
54 (17.39 %)Citrix
63 (13.04 %)Government
63 (13.04 %)Supplier Management
72 (8.696 %)ITIL Certification
72 (8.696 %)HP
72 (8.696 %)SQL
81 (4.348 %)Service Delivery
81 (4.348 %)Education
81 (4.348 %)Blue Coat
81 (4.348 %)CCSE
81 (4.348 %)Local Government
81 (4.348 %)assyst
81 (4.348 %)Incident Management
81 (4.348 %)Problem Management
81 (4.348 %)SonicWALL
81 (4.348 %)Finjan
81 (4.348 %)SC Cleared
81 (4.348 %)Security Cleared
81 (4.348 %)Microsoft Certification
81 (4.348 %)LAN
81 (4.348 %)WAN
81 (4.348 %)TCP/IP

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the North East region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

North East IT Contractor Job Market, Application PlatformsApplication Platforms
11 (4.348 %)Lotus Notes
North East IT Contractor Job Market, ApplicationsApplications
18 (34.78 %)MS Office
North East IT Contractor Job Market, Business ApplicationsBusiness Applications
11 (4.348 %)assyst
North East IT Contractor Job Market, Communications & NetworkingCommunications & Networking
11 (4.348 %)LAN
11 (4.348 %)WAN
11 (4.348 %)TCP/IP
North East IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
17 (30.43 %)GIS
North East IT Contractor Job Market, GeneralGeneral
13 (13.04 %)Government
21 (4.348 %)Local Government
21 (4.348 %)Education
North East IT Contractor Job Market, Job TitlesJob Titles
16 (26.09 %)Analyst
25 (21.74 %)Support Engineer
34 (17.39 %)Applications Support
34 (17.39 %)Service Desk Analyst
34 (17.39 %)Service Analyst
43 (13.04 %)2nd Line Support
43 (13.04 %)Support Manager
43 (13.04 %)Applications Support Manager
43 (13.04 %)Applications Manager
52 (8.696 %)Desktop Engineer
52 (8.696 %)Service Manager
61 (4.348 %)Desktop Support Analyst
61 (4.348 %)Technical Support Engineer
61 (4.348 %)Applications Consultant
61 (4.348 %)Technical Engineer
61 (4.348 %)Installations Engineer
61 (4.348 %)Server Engineer
61 (4.348 %)Support Consultant
61 (4.348 %)Administrator
61 (4.348 %)Services Delivery Manager
North East IT Contractor Job Market, Operating SystemsOperating Systems
19 (39.13 %)Windows
28 (34.78 %)Windows XP
31 (4.348 %)Windows Server 2003
31 (4.348 %)Windows 2000
31 (4.348 %)Windows NT
North East IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
14 (17.39 %)ITIL
23 (13.04 %)Supplier Management
31 (4.348 %)Incident Management
31 (4.348 %)Problem Management
31 (4.348 %)SC Cleared
31 (4.348 %)Security Cleared
31 (4.348 %)Service Management
31 (4.348 %)Service Delivery
North East IT Contractor Job Market, Programming LanguagesProgramming Languages
12 (8.696 %)SQL
North East IT Contractor Job Market, QualificationsQualifications
12 (8.696 %)ITIL Certification
21 (4.348 %)CCSE
21 (4.348 %)MCSE
21 (4.348 %)Microsoft Certification
North East IT Contractor Job Market, System SoftwareSystem Software
111 (47.83 %)Active Directory
North East IT Contractor Job Market, VendorsVendors
18 (34.78 %)Microsoft
27 (30.43 %)Agresso
34 (17.39 %)Citrix
42 (8.696 %)HP
51 (4.348 %)Juniper
51 (4.348 %)Lotus
51 (4.348 %)CheckPoint
51 (4.348 %)Websense
51 (4.348 %)Clearswift
51 (4.348 %)Blue Coat
51 (4.348 %)SonicWALL
51 (4.348 %)Finjan
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