The table below looks at the statistics for SLA skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 24 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North East
Rank 42 69 52
Rank change year-on-year
+27 -17
Contract jobs citing SLA 49 9 9
As % of all contract IT jobs located in the North East 5.15% 1.01% 1.41%
As % of the Quality Assurance & Compliance category 34.75% 10.11% 19.15%
Number of daily rates quoted 30 5 3
Median daily rate £335 £400 £400
Median daily rate % change year-on-year
-16.25% -
90% offered a daily rate of more than £125 £279 £200
10% offered a daily rate of more than £502 £700 £440
UK excluding London median daily rate £350 £325 £275
% change year-on-year
+7.69% +18.18%
Number of hourly rates quoted 1 1 1
Median hourly rate £17.00 £11.35 £11.00
Median hourly rate % change year-on-year
+49.77% +3.18%
UK excluding London median hourly rate £15.75 £18.25 £13.94
% change year-on-year
-13.69% +30.96%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Contract IT job ads with a match in the
Quality Assurance & Compliance category
141 89 47
As % of all contract IT jobs located in the North East 14.81% 10.03% 7.37%
Number of daily rates quoted 95 56 36
Median daily rate £350 £400 £374
Median daily rate % change year-on-year
-12.50% +7.02%
90% offered a daily rate of more than £295 £312 £275
10% offered a daily rate of more than £475 £575 £480
UK excluding London median daily rate £405 £400 £375
% change year-on-year
+1.25% +6.66%
Number of hourly rates quoted 2 6 1
Median hourly rate £25.36 £19.25 £11.00
Median hourly rate % change year-on-year
+31.74% +75.00%
UK excluding London median hourly rate £21.98 £42.00 £24.00
% change year-on-year
-47.67% +75.00%

SLA
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North East region.

SLA Daily Rate Trend in the North East

SLA
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North East region over the 3 months to 24 January 2017.

SLA Daily Rate Histogram in the North East

SLA
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North East region.

SLA Hourly Rate Trend in the North East

SLA
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North East region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +21 46 £335 +11.66% 3
Durham +2 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 24 January 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for SLA.

1 68 (66.67%) ITIL
2 55 (53.92%) Windows
3 49 (48.04%) Microsoft
4 47 (46.08%) AIX
5 41 (40.20%) Unix
6 39 (38.24%) Linux
7 33 (32.35%) Change Management
8 32 (31.37%) Service Management
9 28 (27.45%) Problem Management
10 27 (26.47%) Release Management
10 27 (26.47%) Windows XP
10 27 (26.47%) Analytical Skills
11 26 (25.49%) IaaS
11 26 (25.49%) MS Excel
11 26 (25.49%) MS PowerPoint
11 26 (25.49%) Data Management
11 26 (25.49%) Open Source
11 26 (25.49%) SaaS
11 26 (25.49%) PaaS
12 24 (23.53%) Windows Server
13 23 (22.55%) Agile Software Development
14 22 (21.57%) Service Delivery
14 22 (21.57%) WebSphere
14 22 (21.57%) Windows 2000
15 21 (20.59%) PRINCE2
15 21 (20.59%) ITSM
15 21 (20.59%) DevOps
16 18 (17.65%) Oracle
17 16 (15.69%) Active Directory
17 16 (15.69%) HP

SLA
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (21.57%) WebSphere
2 8 (7.84%) MS Exchange
3 6 (5.88%) Exchange Server 2013
4 5 (4.90%) Exchange Server 2003
5 4 (3.92%) Oracle SOA Suite
5 4 (3.92%) SAS
5 4 (3.92%) WebLogic
6 2 (1.96%) Apache
6 2 (1.96%) Exchange Server 2010
6 2 (1.96%) Tomcat
7 1 (0.98%) Exchange Server 2007
7 1 (0.98%) IIS
7 1 (0.98%) Jetty
7 1 (0.98%) Mongrel
7 1 (0.98%) nginx
7 1 (0.98%) OpenStack
7 1 (0.98%) Oracle Application Server
7 1 (0.98%) Oracle HTTP Server
7 1 (0.98%) Skype for Business
Applications
1 26 (25.49%) MS Excel
1 26 (25.49%) MS PowerPoint
2 3 (2.94%) MS Office
Business Applications
1 1 (0.98%) Oracle EBS
Cloud Services
1 26 (25.49%) IaaS
1 26 (25.49%) PaaS
1 26 (25.49%) SaaS
2 5 (4.90%) Office 365
3 2 (1.96%) Amazon AWS
4 1 (0.98%) Amazon EC2
4 1 (0.98%) DigitalOcean
4 1 (0.98%) GitHub
4 1 (0.98%) Google Analytics
4 1 (0.98%) Google App Engine
4 1 (0.98%) Google Cloud Platform
4 1 (0.98%) Linode
4 1 (0.98%) Yammer
Communications & Networking
1 6 (5.88%) LDAP
1 6 (5.88%) SAN
2 5 (4.90%) VPN
3 3 (2.94%) DHCP
3 3 (2.94%) DNS
3 3 (2.94%) TCP/IP
4 2 (1.96%) Ethernet
4 2 (1.96%) IPsec
4 2 (1.96%) VoIP
4 2 (1.96%) WAN
5 1 (0.98%) BGP
5 1 (0.98%) Firewall
5 1 (0.98%) FTP
5 1 (0.98%) HTTP
5 1 (0.98%) LAN
5 1 (0.98%) MPLS
5 1 (0.98%) Node B
5 1 (0.98%) OSPF
5 1 (0.98%) Skype
5 1 (0.98%) SSL
Database & Business Intelligence
1 8 (7.84%) SQL Server
2 6 (5.88%) MongoDB
3 5 (4.90%) DB2
3 5 (4.90%) Oracle Reports
4 3 (2.94%) Data Warehouse
4 3 (2.94%) Oracle Database
5 2 (1.96%) MySQL
5 2 (1.96%) SAS Enterprise Guide
5 2 (1.96%) SAS Enterprise Miner
6 1 (0.98%) DataStage
6 1 (0.98%) IBM InfoSphere
6 1 (0.98%) Ingres
6 1 (0.98%) Oracle Database 12c
6 1 (0.98%) PostgreSQL
6 1 (0.98%) SQL Server 2008
6 1 (0.98%) SQL Server 2012
6 1 (0.98%) SQL Server Integration Services
6 1 (0.98%) SQL Server Reporting Services
Development Applications
1 1 (0.98%) Git (software)
1 1 (0.98%) GitLab
1 1 (0.98%) Jenkins
1 1 (0.98%) Subversion
1 1 (0.98%) Travis CI
1 1 (0.98%) Vagrant
General
1 1 (0.98%) Finance
1 1 (0.98%) Telecoms
Job Titles
1 17 (16.67%) Operations Engineer
1 17 (16.67%) Support Engineer
2 14 (13.73%) Senior Operations Engineer
3 10 (9.80%) Administrator
3 10 (9.80%) Field Engineer
3 10 (9.80%) Field Service Engineer
4 9 (8.82%) Analyst
5 7 (6.86%) 2nd Line Engineer
6 6 (5.88%) 2nd Line Support
6 6 (5.88%) Support Specialist
7 5 (4.90%) 2nd Line Support Engineer
7 5 (4.90%) Configuration Manager
7 5 (4.90%) Database Engineer
7 5 (4.90%) DBA
7 5 (4.90%) Linux Support
7 5 (4.90%) Operations Analyst
8 4 (3.92%) 1st/2nd Line Support
8 4 (3.92%) Operational Support Analyst
8 4 (3.92%) Operations Support Analyst
8 4 (3.92%) Windows Engineer
Libraries, Frameworks & Software Standards
1 3 (2.94%) Middleware
2 1 (0.98%) .NET
2 1 (0.98%) ActiveMQ
2 1 (0.98%) CSS
2 1 (0.98%) J2EE
2 1 (0.98%) LAMP
2 1 (0.98%) LAPP Stack
2 1 (0.98%) Oracle GoldenGate
2 1 (0.98%) REST
2 1 (0.98%) Ruby on Rails
2 1 (0.98%) Servlets
2 1 (0.98%) SOAP
2 1 (0.98%) Web Services
Miscellaneous
1 27 (26.47%) Analytical Skills
2 14 (13.73%) Management Information System
3 9 (8.82%) Clustering
3 9 (8.82%) Tandem
4 2 (1.96%) Computer Science
5 1 (0.98%) IVR
5 1 (0.98%) Public Cloud
5 1 (0.98%) Statistics
5 1 (0.98%) Virtual Team
5 1 (0.98%) Visualisation
Operating Systems
1 55 (53.92%) Windows
2 47 (46.08%) AIX
3 41 (40.20%) Unix
4 39 (38.24%) Linux
5 27 (26.47%) Windows XP
6 24 (23.53%) Windows Server
7 22 (21.57%) Windows 2000
8 11 (10.78%) Solaris
8 11 (10.78%) Windows 7
9 10 (9.80%) Red Hat Enterprise Linux
10 6 (5.88%) Windows 8
11 5 (4.90%) Windows Server 2012
12 3 (2.94%) VME
12 3 (2.94%) Windows 10
12 3 (2.94%) Windows Server 2008
13 2 (1.96%) MVS
14 1 (0.98%) Android
14 1 (0.98%) CentOS
14 1 (0.98%) Windows 2000 Server
14 1 (0.98%) Windows Server 2003
Processes & Methodologies
1 68 (66.67%) ITIL
2 33 (32.35%) Change Management
3 32 (31.37%) Service Management
4 28 (27.45%) Problem Management
5 27 (26.47%) Release Management
6 26 (25.49%) Data Management
6 26 (25.49%) Open Source
7 23 (22.55%) Agile Software Development
8 22 (21.57%) Service Delivery
9 21 (20.59%) DevOps
9 21 (20.59%) ITSM
9 21 (20.59%) PRINCE2
10 15 (14.71%) Operational Acceptance Testing
10 15 (14.71%) Quality Management
11 14 (13.73%) Incident Management
12 13 (12.75%) Continuous Improvement
12 13 (12.75%) Data Analysis
13 12 (11.76%) High Availability
14 10 (9.80%) Root Cause Analysis
15 9 (8.82%) QMS
Programming Languages
1 9 (8.82%) SQL
2 3 (2.94%) COBOL
3 2 (1.96%) Java
4 1 (0.98%) C
4 1 (0.98%) Jython
4 1 (0.98%) PHP
4 1 (0.98%) Python
4 1 (0.98%) Ruby
4 1 (0.98%) T-SQL
4 1 (0.98%) VB
4 1 (0.98%) VB6
Qualifications
1 12 (11.76%) Security Cleared
2 11 (10.78%) BPSS Clearance
3 9 (8.82%) SC Cleared
4 8 (7.84%) ITIL Certification
4 8 (7.84%) RHCE
5 5 (4.90%) DBS Check
5 5 (4.90%) PRINCE2 Certification
6 2 (1.96%) Cisco Certification
6 2 (1.96%) Degree
6 2 (1.96%) IBM Certification
7 1 (0.98%) CCA
7 1 (0.98%) CCNA
7 1 (0.98%) CCNP
7 1 (0.98%) CCSA
7 1 (0.98%) Citrix Certification
7 1 (0.98%) CTC Cleared
7 1 (0.98%) DV Cleared
7 1 (0.98%) MCSE
7 1 (0.98%) Microsoft Certification
Quality Assurance & Compliance
1 11 (10.78%) Disclosure Scotland
2 10 (9.80%) ISO 9001
3 2 (1.96%) QA
System Software
1 16 (15.69%) Active Directory
2 8 (7.84%) KVM
3 6 (5.88%) Oracle RAC
4 4 (3.92%) VMware Infrastructure
5 2 (1.96%) Xen
6 1 (0.98%) Hyper-V
6 1 (0.98%) Oracle Clusterware
6 1 (0.98%) VirtualBox
Systems Management
1 6 (5.88%) EMC NetWorker
2 4 (3.92%) Backup Exec
3 3 (2.94%) Puppet
4 2 (1.96%) Opscode Chef
5 1 (0.98%) Amdocs OSS
5 1 (0.98%) Ansible
5 1 (0.98%) Data Guard
5 1 (0.98%) Microsoft Clustering
5 1 (0.98%) Nagios
5 1 (0.98%) OpenNMS
5 1 (0.98%) Oracle RMAN
5 1 (0.98%) SCCM
5 1 (0.98%) ZABBIX
5 1 (0.98%) Zenoss
Vendors
1 49 (48.04%) Microsoft
2 18 (17.65%) Oracle
3 16 (15.69%) HP
4 14 (13.73%) ServiceNow
5 10 (9.80%) IBM
6 9 (8.82%) Red Hat
7 6 (5.88%) EMC
8 5 (4.90%) CA
8 5 (4.90%) VMware
9 3 (2.94%) Cisco
10 2 (1.96%) Citrix
10 2 (1.96%) Google
11 1 (0.98%) Amdocs
11 1 (0.98%) Capita
11 1 (0.98%) F5
11 1 (0.98%) Juniper
11 1 (0.98%) Mitel
11 1 (0.98%) Rackspace
11 1 (0.98%) SAP
11 1 (0.98%) Tableau