The table below looks at the statistics for SLA skills in IT contracts advertised for the North East region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / North East
Rank 56 66 44
Rank change year-on-year
+10 -22
Contract jobs citing SLA 29 8 11
As % of all contract IT jobs located in the North East 3.32% 0.90% 1.81%
As % of the Quality Assurance & Compliance category 27.36% 11.27% 21.57%
Number of daily rates quoted 20 4 3
Median daily rate £325 £283 £450
Median daily rate % change year-on-year
+15.04% -37.22%
90% offered a daily rate of more than £125 £146 £410
10% offered a daily rate of more than £353 £370 £484
UK excluding London median daily rate £350 £325 £300
% change year-on-year
+7.69% +8.33%
Number of hourly rates quoted 3 1 2
Median hourly rate £9.79 £11.35 £11.00
Median hourly rate % change year-on-year
-13.74% +3.18%
UK excluding London median hourly rate £14.25 £15.00 £13.50
% change year-on-year
-5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the North East region.

Quality Assurance & Compliance Category
North East
Contract IT job ads with a match in the
Quality Assurance & Compliance category
106 71 51
As % of all contract IT jobs located in the North East 12.14% 8.01% 8.37%
Number of daily rates quoted 70 43 35
Median daily rate £350 £405 £387
Median daily rate % change year-on-year
-13.58% +4.67%
90% offered a daily rate of more than £180 £274 £275
10% offered a daily rate of more than £488 £547 £520
UK excluding London median daily rate £400 £390 £380
% change year-on-year
+2.56% +2.63%
Number of hourly rates quoted 5 2 2
Median hourly rate £17.00 £15.43 £11.00
Median hourly rate % change year-on-year
+10.21% +40.22%
UK excluding London median hourly rate £20.75 £42.50 £22.50
% change year-on-year
-51.17% +88.88%

SLA
Jobs Demand Trend in the North East

The demand trend of contract jobs across the North East region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the North East

SLA
Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the North East region.

SLA Daily Rate Trend in the North East

SLA
Daily Rate Histogram in the North East

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the North East region over the 3 months to 25 February 2017.

SLA Daily Rate Histogram in the North East

SLA
Hourly Rate Trend in the North East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the North East region.

SLA Hourly Rate Trend in the North East

SLA
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North East region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 28 £325 +22.64% 3
Durham -2 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the North East

For the 6 months to 25 February 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for SLA.

1 53 (62.35%) ITIL
2 45 (52.94%) Windows
3 40 (47.06%) Microsoft
4 34 (40.00%) AIX
5 33 (38.82%) Linux
6 32 (37.65%) Unix
6 32 (37.65%) Service Management
7 27 (31.76%) Windows XP
7 27 (31.76%) Analytical Skills
8 26 (30.59%) IaaS
8 26 (30.59%) Data Management
8 26 (30.59%) MS PowerPoint
8 26 (30.59%) Open Source
8 26 (30.59%) SaaS
8 26 (30.59%) PaaS
8 26 (30.59%) MS Excel
9 25 (29.41%) Change Management
10 22 (25.88%) Agile Software Development
10 22 (25.88%) Windows 2000
10 22 (25.88%) WebSphere
11 21 (24.71%) PRINCE2
11 21 (24.71%) ITSM
12 20 (23.53%) DevOps
13 19 (22.35%) Problem Management
13 19 (22.35%) Release Management
14 15 (17.65%) Operational Acceptance Testing
14 15 (17.65%) Active Directory
15 14 (16.47%) Management Information System
16 13 (15.29%) Data Analysis
16 13 (15.29%) Windows Server

SLA
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (25.88%) WebSphere
2 7 (8.24%) MS Exchange
3 6 (7.06%) Exchange Server 2013
4 5 (5.88%) Exchange Server 2003
5 4 (4.71%) SAS
6 1 (1.18%) Apache
6 1 (1.18%) Exchange Server 2007
6 1 (1.18%) Exchange Server 2010
6 1 (1.18%) IIS
6 1 (1.18%) Jetty
6 1 (1.18%) Mongrel
6 1 (1.18%) nginx
6 1 (1.18%) Oracle Application Server
6 1 (1.18%) Oracle HTTP Server
6 1 (1.18%) Skype for Business
6 1 (1.18%) Tomcat
Applications
1 26 (30.59%) MS Excel
1 26 (30.59%) MS PowerPoint
2 4 (4.71%) MS Office
3 2 (2.35%) Spreadsheet
4 1 (1.18%) MS Project
Business Applications
1 1 (1.18%) Oracle EBS
Cloud Services
1 26 (30.59%) IaaS
1 26 (30.59%) PaaS
1 26 (30.59%) SaaS
2 4 (4.71%) Office 365
3 1 (1.18%) Amazon AWS
3 1 (1.18%) Amazon EC2
3 1 (1.18%) Google App Engine
3 1 (1.18%) Google Cloud Platform
3 1 (1.18%) Yammer
Communications & Networking
1 6 (7.06%) LDAP
2 5 (5.88%) VPN
3 2 (2.35%) IPsec
3 2 (2.35%) SAN
3 2 (2.35%) TCP/IP
3 2 (2.35%) WAN
4 1 (1.18%) BGP
4 1 (1.18%) DHCP
4 1 (1.18%) DNS
4 1 (1.18%) Ethernet
4 1 (1.18%) Firewall
4 1 (1.18%) FTP
4 1 (1.18%) HTTP
4 1 (1.18%) LAN
4 1 (1.18%) MPLS
4 1 (1.18%) OSPF
4 1 (1.18%) PBX
4 1 (1.18%) Skype
4 1 (1.18%) SSL
4 1 (1.18%) VoIP
Database & Business Intelligence
1 6 (7.06%) MongoDB
1 6 (7.06%) SQL Server
2 5 (5.88%) DB2
2 5 (5.88%) Oracle Reports
3 3 (3.53%) Oracle Database
4 2 (2.35%) Data Warehouse
4 2 (2.35%) SAS Enterprise Guide
4 2 (2.35%) SAS Enterprise Miner
5 1 (1.18%) Ingres
5 1 (1.18%) Oracle Database 12c
5 1 (1.18%) SQL Server 2008
5 1 (1.18%) SQL Server 2012
5 1 (1.18%) SQL Server Integration Services
5 1 (1.18%) SQL Server Reporting Services
Development Applications
1 1 (1.18%) Jenkins
1 1 (1.18%) Travis CI
General
1 1 (1.18%) Finance
1 1 (1.18%) Telecoms
Job Titles
1 17 (20.00%) Operations Engineer
2 14 (16.47%) Senior Operations Engineer
3 12 (14.12%) Support Engineer
4 11 (12.94%) Analyst
5 10 (11.76%) Field Engineer
5 10 (11.76%) Field Service Engineer
6 7 (8.24%) 2nd Line Engineer
7 6 (7.06%) 2nd Line Support
8 5 (5.88%) 2nd Line Support Engineer
8 5 (5.88%) Administrator
8 5 (5.88%) Configuration Manager
8 5 (5.88%) Database Engineer
8 5 (5.88%) DBA
8 5 (5.88%) Operations Analyst
9 4 (4.71%) 1st/2nd Line Support
9 4 (4.71%) Customer Engineer
9 4 (4.71%) Customer Support Engineer
9 4 (4.71%) Operational Support Analyst
9 4 (4.71%) Operations Support Analyst
9 4 (4.71%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (1.18%) .NET
1 1 (1.18%) CSS
1 1 (1.18%) J2EE
1 1 (1.18%) Oracle GoldenGate
1 1 (1.18%) REST
1 1 (1.18%) Servlets
1 1 (1.18%) SOAP
1 1 (1.18%) Web Services
Miscellaneous
1 27 (31.76%) Analytical Skills
2 14 (16.47%) Management Information System
3 9 (10.59%) Tandem
4 5 (5.88%) Clustering
5 1 (1.18%) IVR
5 1 (1.18%) Virtual Team
Operating Systems
1 45 (52.94%) Windows
2 34 (40.00%) AIX
3 33 (38.82%) Linux
4 32 (37.65%) Unix
5 27 (31.76%) Windows XP
6 22 (25.88%) Windows 2000
7 13 (15.29%) Windows Server
8 9 (10.59%) Windows 7
9 5 (5.88%) Windows 8
9 5 (5.88%) Windows Server 2012
10 4 (4.71%) Red Hat Enterprise Linux
11 3 (3.53%) Solaris
11 3 (3.53%) VME
12 2 (2.35%) MVS
12 2 (2.35%) Windows 10
13 1 (1.18%) Windows Server 2003
13 1 (1.18%) Windows Server 2008
Processes & Methodologies
1 53 (62.35%) ITIL
2 32 (37.65%) Service Management
3 26 (30.59%) Data Management
3 26 (30.59%) Open Source
4 25 (29.41%) Change Management
5 22 (25.88%) Agile Software Development
6 21 (24.71%) ITSM
6 21 (24.71%) PRINCE2
7 20 (23.53%) DevOps
8 19 (22.35%) Problem Management
8 19 (22.35%) Release Management
9 15 (17.65%) Operational Acceptance Testing
10 13 (15.29%) Continuous Improvement
10 13 (15.29%) Data Analysis
11 10 (11.76%) Service Delivery
12 8 (9.41%) High Availability
13 7 (8.24%) Disaster Recovery
13 7 (8.24%) Quality Management
14 6 (7.06%) Configuration Management
14 6 (7.06%) Performance Tuning
Programming Languages
1 7 (8.24%) SQL
2 3 (3.53%) COBOL
3 1 (1.18%) Java
3 1 (1.18%) T-SQL
3 1 (1.18%) VB
3 1 (1.18%) VB6
Qualifications
1 7 (8.24%) ITIL Certification
1 7 (8.24%) Security Cleared
2 6 (7.06%) BPSS Clearance
2 6 (7.06%) SC Cleared
3 5 (5.88%) DBS Check
3 5 (5.88%) PRINCE2 Certification
4 4 (4.71%) RHCE
5 2 (2.35%) IBM Certification
6 1 (1.18%) CCA
6 1 (1.18%) CCNA
6 1 (1.18%) Cisco Certification
6 1 (1.18%) Citrix Certification
6 1 (1.18%) MCSE
6 1 (1.18%) Microsoft Certification
Quality Assurance & Compliance
1 6 (7.06%) Disclosure Scotland
2 3 (3.53%) ISO 9001
3 2 (2.35%) QA
4 1 (1.18%) PMO
System Software
1 15 (17.65%) Active Directory
2 4 (4.71%) KVM
3 3 (3.53%) VMware Infrastructure
4 2 (2.35%) Oracle RAC
5 1 (1.18%) Hyper-V
5 1 (1.18%) Oracle Clusterware
5 1 (1.18%) Xen
Systems Management
1 4 (4.71%) Backup Exec
2 2 (2.35%) EMC NetWorker
3 1 (1.18%) Amdocs OSS
3 1 (1.18%) Data Guard
3 1 (1.18%) Microsoft Clustering
3 1 (1.18%) Oracle RMAN
3 1 (1.18%) Puppet
3 1 (1.18%) SCCM
Vendors
1 40 (47.06%) Microsoft
2 10 (11.76%) Oracle
3 6 (7.06%) IBM
3 6 (7.06%) ServiceNow
4 5 (5.88%) HP
5 4 (4.71%) Red Hat
6 3 (3.53%) VMware
7 2 (2.35%) EMC
8 1 (1.18%) Amdocs
8 1 (1.18%) Apple
8 1 (1.18%) BT
8 1 (1.18%) CheckPoint
8 1 (1.18%) Cisco
8 1 (1.18%) Citrix
8 1 (1.18%) CommVault
8 1 (1.18%) F5
8 1 (1.18%) Juniper
8 1 (1.18%) Mitel
8 1 (1.18%) Remedy
8 1 (1.18%) SAP