The table below looks at the statistics for SLA skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 51 46 45
Rank change year-on-year
-5 -1
Permanent jobs citing SLA 19 8 21
As % of all permanent IT jobs located in Tyne and Wear 3.23% 1.86% 4.28%
As % of the Quality Assurance & Compliance category 45.24% 14.81% 46.67%
Number of salaries quoted 14 7 20
Average salary £26,000 £30,000 £23,250
Average salary % change year-on-year
-13.33% +29.03%
90% offered a salary of more than £22,090 £22,184 £20,270
10% offered a salary of more than £38,500 £42,000 £42,900
UK excluding London average salary £35,000 £35,000 £35,000
SLA
North East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Tyne and Wear region.

Quality Assurance & Compliance Category
Tyne and Wear
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
42 54 45
As % of all permanent IT jobs located in Tyne and Wear 7.13% 12.53% 9.16%
Number of salaries quoted 35 44 44
Average salary £35,000 £46,000 £31,500
Average salary % change year-on-year
-23.91% +46.03%
90% offered a salary of more than £24,600 £31,962 £21,000
10% offered a salary of more than £45,000 £46,500 £71,250
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Tyne and Wear region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Tyne and Wear

SLA
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Tyne and Wear region.

SLA Salary Trend in Tyne and Wear

SLA
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing SLA across the Tyne and Wear region over the 3 months to 24 December 2014.

SLA Salary Histogram in Tyne and Wear

SLA
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -3 16 £26,000 -10.34%
Sunderland - 1 £27,500 - 1
Gateshead - 1 £21,500 - 1
SLA
North East

SLA
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 24 December 2014, IT jobs across the Tyne and Wear region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 15 (51.72%) Windows
2 10 (34.48%) ITIL
3 9 (31.03%) Linux
4 8 (27.59%) Microsoft
5 7 (24.14%) Windows XP
5 7 (24.14%) MS Exchange
5 7 (24.14%) Windows Server 2003
5 7 (24.14%) Service Delivery
5 7 (24.14%) Exchange Server 2003
5 7 (24.14%) Exchange Server 2007
5 7 (24.14%) Windows Server 2008
5 7 (24.14%) Hyper-V
5 7 (24.14%) Windows 7
5 7 (24.14%) Exchange Server 2010
6 6 (20.69%) MS Office
6 6 (20.69%) UNIX
7 5 (17.24%) MS Excel
7 5 (17.24%) DHCP
7 5 (17.24%) NFS
7 5 (17.24%) TCP/IP
7 5 (17.24%) DNS
7 5 (17.24%) Active Directory
7 5 (17.24%) ITIL Certification
7 5 (17.24%) SAN
7 5 (17.24%) Symantec
7 5 (17.24%) VMware
7 5 (17.24%) Retail
7 5 (17.24%) VMware Infrastructure
7 5 (17.24%) NAS
7 5 (17.24%) Analytical Skills

SLA
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 24 December 2014, IT jobs across the Tyne and Wear region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 7 (24.14%) Exchange Server 2003
1 7 (24.14%) Exchange Server 2007
1 7 (24.14%) Exchange Server 2010
1 7 (24.14%) MS Exchange
2 2 (6.90%) Oracle Workflow
2 2 (6.90%) Exchange Server 2013
3 1 (3.45%) SharePoint
Applications
1 6 (20.69%) MS Office
2 5 (17.24%) MS Excel
Business Applications
1 2 (6.90%) Oracle EBS R12
2 1 (3.45%) Oracle Payables
2 1 (3.45%) Oracle Receivables
2 1 (3.45%) Oracle E-Business Tax
2 1 (3.45%) Oracle Internet Expenses
2 1 (3.45%) Oracle Subledger Accounting
2 1 (3.45%) Oracle EBS
2 1 (3.45%) Dynamics CRM
2 1 (3.45%) Dynamics AX
2 1 (3.45%) Oracle General Ledger
Communications & Networking
1 5 (17.24%) DHCP
1 5 (17.24%) TCP/IP
1 5 (17.24%) DNS
1 5 (17.24%) SAN
1 5 (17.24%) NAS
2 3 (10.34%) iSCSI
3 2 (6.90%) WAN
3 2 (6.90%) LAN
3 2 (6.90%) Firewall
3 2 (6.90%) Wi-Fi
4 1 (3.45%) VoIP
Database & Business Intelligence
1 4 (13.79%) MySQL
2 2 (6.90%) Oracle Reports
2 2 (6.90%) Oracle Discoverer
3 1 (3.45%) Oracle BI Publisher
General
1 5 (17.24%) Retail
2 4 (13.79%) French Language
2 4 (13.79%) German Language
2 4 (13.79%) Italian Language
3 2 (6.90%) Finance
4 1 (3.45%) Advertising
4 1 (3.45%) Local Government
4 1 (3.45%) Telecoms
Job Titles
1 7 (24.14%) Services Delivery Manager
1 7 (24.14%) Service Manager
1 7 (24.14%) Delivery Manager
2 6 (20.69%) Support Engineer
2 6 (20.69%) Analyst
3 4 (13.79%) Desktop Support
3 4 (13.79%) Systems Administrator
3 4 (13.79%) Support Analyst
3 4 (13.79%) Technical Support
3 4 (13.79%) Desktop Support Analyst
3 4 (13.79%) Desktop Analyst
3 4 (13.79%) Administrator
3 4 (13.79%) Technical Support Engineer
3 4 (13.79%) Technical Engineer
4 2 (6.90%) Service Desk Analyst
4 2 (6.90%) Field Engineer
4 2 (6.90%) Service Analyst
5 1 (3.45%) 2nd Line Support
5 1 (3.45%) Support Consultant
5 1 (3.45%) Applications Support
Libraries, Frameworks & Software Standards
1 1 (3.45%) HTML
1 1 (3.45%) COM
Miscellaneous
1 5 (17.24%) Analytical Skills
2 4 (13.79%) Mathematics
2 4 (13.79%) Video Conferencing
2 4 (13.79%) Replication
3 2 (6.90%) AS400
4 1 (3.45%) NHS
4 1 (3.45%) PDA
Operating Systems
1 15 (51.72%) Windows
2 9 (31.03%) Linux
3 7 (24.14%) Windows XP
3 7 (24.14%) Windows Server 2008
3 7 (24.14%) Windows 7
3 7 (24.14%) Windows Server 2003
4 6 (20.69%) UNIX
5 4 (13.79%) Windows Mobile
5 4 (13.79%) Mac OS X
6 2 (6.90%) Windows 8
6 2 (6.90%) Windows Server 2012
Processes & Methodologies
1 10 (34.48%) ITIL
2 7 (24.14%) Service Delivery
3 4 (13.79%) Practice Management
3 4 (13.79%) E-Commerce
3 4 (13.79%) Software Deployment
3 4 (13.79%) DevOps
3 4 (13.79%) Mentoring
3 4 (13.79%) Coaching
4 3 (10.34%) PRINCE2
5 2 (6.90%) Business Intelligence
5 2 (6.90%) Configuration Management
5 2 (6.90%) Service Management
5 2 (6.90%) Workflow
5 2 (6.90%) Line Management
5 2 (6.90%) Data Protection
6 1 (3.45%) ITIL V3
6 1 (3.45%) Continuous Improvement
6 1 (3.45%) Capacity Management
6 1 (3.45%) Change Management
6 1 (3.45%) Disaster Recovery
Programming Languages
1 4 (13.79%) C
1 4 (13.79%) Java
1 4 (13.79%) Python
1 4 (13.79%) Bash Shell
2 2 (6.90%) SQL
3 1 (3.45%) PL/SQL
Qualifications
1 5 (17.24%) ITIL Certification
2 4 (13.79%) MCDST
2 4 (13.79%) Microsoft Certification
2 4 (13.79%) A+ Certification
3 1 (3.45%) CCNA
3 1 (3.45%) Cisco Certification
3 1 (3.45%) Security Cleared
3 1 (3.45%) PMP
3 1 (3.45%) PMI Certification
System Software
1 7 (24.14%) Hyper-V
2 5 (17.24%) VMware Infrastructure
2 5 (17.24%) NFS
2 5 (17.24%) Active Directory
3 3 (10.34%) VMware ESX
Systems Management
1 4 (13.79%) ZENworks
1 4 (13.79%) SCCM
Vendors
1 8 (27.59%) Microsoft
2 5 (17.24%) Symantec
2 5 (17.24%) VMware
3 4 (13.79%) Apple
3 4 (13.79%) Cisco
4 2 (6.90%) Oracle
4 2 (6.90%) WatchGuard
5 1 (3.45%) Mitel
5 1 (3.45%) Remedy
5 1 (3.45%) HP
5 1 (3.45%) Citrix
5 1 (3.45%) Peregrine
Gateshead
Questor Resourcing
Salary: to £21k + bonus + benefits
Posted: 17 days ago
Sunderland, Tyne and Wear
SCC
Salary: Competitive
Posted: 17 days ago