The table below looks at the statistics for SLA skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
North East / Tyne and Wear
Rank 42 47 58
Rank change year-on-year
+5 +11
Permanent jobs citing SLA 19 17 15
As % of all permanent IT jobs located in Tyne and Wear 3.66% 3.87% 2.93%
As % of the Quality Assurance & Compliance category 41.30% 26.98% 35.71%
Number of salaries quoted 13 13 10
Median salary £26,000 £22,500 £26,000
Median salary % change year-on-year
+15.55% -13.46%
90% offered a salary of more than £20,920 £16,600 £23,210
10% offered a salary of more than £37,500 £47,500 £42,750
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Tyne and Wear region.

Quality Assurance & Compliance Category
Tyne and Wear
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
46 63 42
As % of all permanent IT jobs located in Tyne and Wear 8.86% 14.35% 8.20%
Number of salaries quoted 39 52 35
Median salary £34,400 £42,500 £41,250
Median salary % change year-on-year
-19.05% +3.03%
90% offered a salary of more than £23,050 £20,000 £25,400
10% offered a salary of more than £41,000 £68,250 £55,000
UK excluding London median salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%

SLA
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Tyne and Wear

SLA
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Tyne and Wear region.

SLA Salary Trend in Tyne and Wear

SLA
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing SLA across the Tyne and Wear region over the 3 months to 20 January 2017.

SLA Salary Histogram in Tyne and Wear

SLA
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne 0 13 £26,000 -20.00% 1
Jarrow +3 2 £20,900 +22.94%
Gateshead 0 1 £21,000 -6.66% 1
SLA
North East

SLA
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 20 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for SLA.

1 27 (65.85%) ITIL
2 22 (53.66%) Windows
3 21 (51.22%) Microsoft
4 13 (31.71%) Finance
5 11 (26.83%) MS Excel
5 11 (26.83%) SQL
6 10 (24.39%) Unix
6 10 (24.39%) AIX
6 10 (24.39%) Linux
6 10 (24.39%) Active Directory
7 9 (21.95%) ITIL Certification
7 9 (21.95%) Incident Management
7 9 (21.95%) Analytical Skills
8 8 (19.51%) Degree
8 8 (19.51%) Red Hat
8 8 (19.51%) Solaris
9 6 (14.63%) MCP
9 6 (14.63%) SQL Server
9 6 (14.63%) MS Office
9 6 (14.63%) Data Management
9 6 (14.63%) Windows 7
10 5 (12.20%) DevOps
10 5 (12.20%) MS PowerPoint
10 5 (12.20%) Service Delivery
10 5 (12.20%) Windows XP
11 4 (9.76%) Oracle
11 4 (9.76%) ODBC
11 4 (9.76%) Cisco
11 4 (9.76%) Blackberry
11 4 (9.76%) DHCP

SLA
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.32%) Documentum
2 2 (4.88%) IIS
2 2 (4.88%) MS Exchange
2 2 (4.88%) WebSphere
3 1 (2.44%) Exchange Server 2003
3 1 (2.44%) Exchange Server 2013
3 1 (2.44%) IBM Domino
3 1 (2.44%) IBM Notes
Applications
1 11 (26.83%) MS Excel
2 6 (14.63%) MS Office
3 5 (12.20%) MS PowerPoint
4 1 (2.44%) MS Visio
Cloud Services
1 2 (4.88%) IaaS
1 2 (4.88%) PaaS
1 2 (4.88%) SaaS
Communications & Networking
1 4 (9.76%) DHCP
1 4 (9.76%) DNS
2 3 (7.32%) Firewall
3 1 (2.44%) Cisco IOS
3 1 (2.44%) Internet
3 1 (2.44%) LAN
3 1 (2.44%) POP3
3 1 (2.44%) Remote Desktop
3 1 (2.44%) SMTP
3 1 (2.44%) VoIP
3 1 (2.44%) WAN
Database & Business Intelligence
1 6 (14.63%) SQL Server
2 2 (4.88%) BusinessObjects
2 2 (4.88%) MS Access
2 2 (4.88%) Power BI
2 2 (4.88%) PowerPivot
2 2 (4.88%) SQL Server Reporting Services
General
1 13 (31.71%) Finance
2 4 (9.76%) Back Office
2 4 (9.76%) Banking
2 4 (9.76%) Military
3 1 (2.44%) Financial Institution
3 1 (2.44%) Telecoms
Job Titles
1 15 (36.59%) Analyst
2 13 (31.71%) Support Analyst
3 9 (21.95%) IT Support
4 8 (19.51%) Administrator
4 8 (19.51%) IT Analyst
4 8 (19.51%) IT Support Analyst
4 8 (19.51%) Linux Administrator
4 8 (19.51%) Linux Systems Administrator
4 8 (19.51%) Systems Administrator
5 5 (12.20%) 2nd Line Support
5 5 (12.20%) Applications Support
5 5 (12.20%) Applications Support Analyst
6 4 (9.76%) Consultant
6 4 (9.76%) Graduate
6 4 (9.76%) Graduate Consultant
6 4 (9.76%) Graduate Software Consultant
6 4 (9.76%) Graduate Support Consultant
6 4 (9.76%) Software Consultant
6 4 (9.76%) Support Consultant
6 4 (9.76%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (9.76%) ODBC
2 2 (4.88%) .NET
2 2 (4.88%) ASP.NET
Miscellaneous
1 9 (21.95%) Analytical Skills
2 4 (9.76%) Blackberry
2 4 (9.76%) iPhone
3 3 (7.32%) Virtual Team
4 2 (4.88%) Ergonomics
4 2 (4.88%) Tandem
5 1 (2.44%) AS400
5 1 (2.44%) Clustering
5 1 (2.44%) Mathematics
Operating Systems
1 22 (53.66%) Windows
2 10 (24.39%) AIX
2 10 (24.39%) Linux
2 10 (24.39%) Unix
3 8 (19.51%) Solaris
4 6 (14.63%) Windows 7
5 5 (12.20%) Windows XP
6 4 (9.76%) Windows Server
7 2 (4.88%) Android
7 2 (4.88%) Windows 2000
7 2 (4.88%) Windows Vista
8 1 (2.44%) Windows 10
8 1 (2.44%) Windows Server 2003
8 1 (2.44%) Windows Server 2008
8 1 (2.44%) Windows Server 2012
Processes & Methodologies
1 27 (65.85%) ITIL
2 9 (21.95%) Incident Management
3 6 (14.63%) Data Management
4 5 (12.20%) DevOps
4 5 (12.20%) Service Delivery
5 4 (9.76%) Data Analysis
5 4 (9.76%) Investment Management
6 3 (7.32%) Asset Management
6 3 (7.32%) Capacity Management
6 3 (7.32%) Case Management
6 3 (7.32%) Change Management
6 3 (7.32%) Content Management
6 3 (7.32%) Escalation Management
6 3 (7.32%) Problem Management
6 3 (7.32%) Project Management
7 2 (4.88%) Business Intelligence
7 2 (4.88%) Continuous Improvement
7 2 (4.88%) Open Source
7 2 (4.88%) Operational Acceptance Testing
7 2 (4.88%) Release Management
Programming Languages
1 11 (26.83%) SQL
2 2 (4.88%) VB
2 2 (4.88%) VB.NET
Qualifications
1 9 (21.95%) ITIL Certification
2 8 (19.51%) Degree
3 6 (14.63%) MCP
4 4 (9.76%) Security Cleared
5 3 (7.32%) MCITP
5 3 (7.32%) Microsoft Certification
6 2 (4.88%) CCNA
6 2 (4.88%) Cisco Certification
6 2 (4.88%) ITIL Foundation Certificate
6 2 (4.88%) MCDST
6 2 (4.88%) MCSA
7 1 (2.44%) HND
7 1 (2.44%) MCSE
Quality Assurance & Compliance
1 2 (4.88%) QA
System Software
1 10 (24.39%) Active Directory
2 3 (7.32%) VMware Infrastructure
3 2 (4.88%) Virtual Desktop
4 1 (2.44%) Firmware
Systems Management
1 2 (4.88%) Systems Management Server (SMS)
Vendors
1 21 (51.22%) Microsoft
2 8 (19.51%) Red Hat
3 4 (9.76%) Cisco
3 4 (9.76%) Oracle
3 4 (9.76%) ServiceNow
4 3 (7.32%) EMC
4 3 (7.32%) Pega
4 3 (7.32%) VMware
5 2 (4.88%) Apple
5 2 (4.88%) Bloomberg
5 2 (4.88%) Citrix
5 2 (4.88%) Dell
5 2 (4.88%) Fidessa
5 2 (4.88%) HP
5 2 (4.88%) Reuters
5 2 (4.88%) SAP
6 1 (2.44%) Alcatel-Lucent
6 1 (2.44%) Lotus
6 1 (2.44%) NetApp
6 1 (2.44%) Nokia
Gateshead, Tyne and Wear
Aspire Technology
Posted: 14 days ago
Newcastle
RCDTS
Salary: £20,000 - £30,000 per year
Posted: 22 days ago
Tyneside
Questor Resourcing
Salary: to £25k + good benefits
Posted: 16 days ago