The table below looks at the statistics for SLA skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
North East / Tyne and Wear
Rank 46 40 54
Rank change year-on-year
-6 +14
Permanent jobs citing SLA 15 26 15
As % of all permanent IT jobs located in Tyne and Wear 3.07% 5.86% 2.66%
As % of the Quality Assurance & Compliance category 33.33% 40.00% 28.85%
Number of salaries quoted 13 24 10
Median salary £26,000 £32,500 £23,400
Median salary % change year-on-year
-20.00% +38.88%
90% offered a salary of more than £17,780 £17,000 £22,400
10% offered a salary of more than £37,500 £48,000 £44,500
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Tyne and Wear region.

Quality Assurance & Compliance Category
Tyne and Wear
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
45 65 52
As % of all permanent IT jobs located in Tyne and Wear 9.20% 14.64% 9.22%
Number of salaries quoted 41 61 46
Median salary £34,750 £40,000 £42,500
Median salary % change year-on-year
-13.12% -5.88%
90% offered a salary of more than £22,600 £17,340 £23,420
10% offered a salary of more than £40,000 £80,000 £54,500
UK excluding London median salary £41,792 £44,000 £42,500
% change year-on-year
-5.01% +3.52%

SLA
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Tyne and Wear

SLA
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Tyne and Wear region.

SLA Salary Trend in Tyne and Wear

SLA
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing SLA across the Tyne and Wear region over the 3 months to 20 February 2017.

SLA Salary Histogram in Tyne and Wear

SLA
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -8 8 £26,000 -20.00% 4
Jarrow +6 2 £20,905 +22.97%
South Shields -1 1 £22,500 -53.12%
SLA
North East

SLA
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 20 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for SLA.

1 27 (64.29%) ITIL
2 21 (50.00%) Windows
3 19 (45.24%) Microsoft
4 13 (30.95%) Active Directory
4 13 (30.95%) Finance
5 11 (26.19%) MS Excel
6 10 (23.81%) AIX
6 10 (23.81%) SQL
6 10 (23.81%) Unix
6 10 (23.81%) Linux
6 10 (23.81%) Incident Management
7 9 (21.43%) ITIL Certification
8 8 (19.05%) Red Hat
8 8 (19.05%) Solaris
8 8 (19.05%) Analytical Skills
9 7 (16.67%) Degree
9 7 (16.67%) MS Office
9 7 (16.67%) MCP
10 6 (14.29%) Data Management
10 6 (14.29%) Windows 7
11 5 (11.90%) Windows Server
11 5 (11.90%) Windows XP
11 5 (11.90%) DHCP
11 5 (11.90%) DNS
12 4 (9.52%) Cisco
12 4 (9.52%) Oracle
12 4 (9.52%) SQL Server
12 4 (9.52%) ODBC
12 4 (9.52%) Citrix
12 4 (9.52%) Blackberry

SLA
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.14%) IIS
2 2 (4.76%) MS Exchange
2 2 (4.76%) WebSphere
3 1 (2.38%) Exchange Server 2003
3 1 (2.38%) Exchange Server 2013
3 1 (2.38%) IBM Domino
3 1 (2.38%) IBM Notes
Applications
1 11 (26.19%) MS Excel
2 7 (16.67%) MS Office
3 3 (7.14%) MS PowerPoint
4 1 (2.38%) MS Visio
Cloud Services
1 2 (4.76%) IaaS
1 2 (4.76%) PaaS
1 2 (4.76%) SaaS
Communications & Networking
1 5 (11.90%) DHCP
1 5 (11.90%) DNS
2 4 (9.52%) Firewall
3 2 (4.76%) LAN
3 2 (4.76%) WAN
4 1 (2.38%) Cisco IOS
4 1 (2.38%) Internet
4 1 (2.38%) POP3
4 1 (2.38%) Remote Desktop
4 1 (2.38%) SMTP
4 1 (2.38%) VoIP
Database & Business Intelligence
1 4 (9.52%) SQL Server
General
1 13 (30.95%) Finance
2 4 (9.52%) Back Office
2 4 (9.52%) Banking
2 4 (9.52%) Military
3 1 (2.38%) Financial Institution
3 1 (2.38%) Telecoms
Job Titles
1 18 (42.86%) Analyst
2 15 (35.71%) Support Analyst
3 10 (23.81%) IT Support
4 9 (21.43%) IT Analyst
4 9 (21.43%) IT Support Analyst
5 8 (19.05%) Administrator
5 8 (19.05%) Linux Administrator
5 8 (19.05%) Linux Systems Administrator
5 8 (19.05%) Systems Administrator
6 6 (14.29%) Applications Support
6 6 (14.29%) Applications Support Analyst
7 5 (11.90%) 1st Line Support
7 5 (11.90%) 2nd Line Support
7 5 (11.90%) Team Leader
8 4 (9.52%) Consultant
8 4 (9.52%) Graduate
8 4 (9.52%) Graduate Consultant
8 4 (9.52%) Software Consultant
8 4 (9.52%) Support Consultant
8 4 (9.52%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (9.52%) ODBC
Miscellaneous
1 8 (19.05%) Analytical Skills
2 4 (9.52%) Blackberry
2 4 (9.52%) iPhone
3 2 (4.76%) Tandem
4 1 (2.38%) AS400
4 1 (2.38%) Clustering
Operating Systems
1 21 (50.00%) Windows
2 10 (23.81%) AIX
2 10 (23.81%) Linux
2 10 (23.81%) Unix
3 8 (19.05%) Solaris
4 6 (14.29%) Windows 7
5 5 (11.90%) Windows Server
5 5 (11.90%) Windows XP
6 2 (4.76%) Android
6 2 (4.76%) Windows 2000
6 2 (4.76%) Windows Vista
7 1 (2.38%) Windows 10
7 1 (2.38%) Windows Server 2003
7 1 (2.38%) Windows Server 2008
7 1 (2.38%) Windows Server 2012
Processes & Methodologies
1 27 (64.29%) ITIL
2 10 (23.81%) Incident Management
3 6 (14.29%) Data Management
4 4 (9.52%) Investment Management
4 4 (9.52%) Problem Management
4 4 (9.52%) Service Delivery
5 3 (7.14%) Asset Management
5 3 (7.14%) Change Management
6 2 (4.76%) Agile Software Development
6 2 (4.76%) Continuous Improvement
6 2 (4.76%) Data Analysis
6 2 (4.76%) DevOps
6 2 (4.76%) ITSM
6 2 (4.76%) Knowledge Management
6 2 (4.76%) Open Source
6 2 (4.76%) Operational Acceptance Testing
6 2 (4.76%) PRINCE2
6 2 (4.76%) Release Management
6 2 (4.76%) Service Management
7 1 (2.38%) Line Management
Programming Languages
1 10 (23.81%) SQL
Qualifications
1 9 (21.43%) ITIL Certification
2 7 (16.67%) Degree
2 7 (16.67%) MCP
3 4 (9.52%) Microsoft Certification
3 4 (9.52%) Security Cleared
4 3 (7.14%) ITIL Foundation Certificate
4 3 (7.14%) MCITP
5 2 (4.76%) CCNA
5 2 (4.76%) Cisco Certification
5 2 (4.76%) MCDST
5 2 (4.76%) MCSA
5 2 (4.76%) MCSE
6 1 (2.38%) HND
Quality Assurance & Compliance
1 2 (4.76%) QA
System Software
1 13 (30.95%) Active Directory
2 4 (9.52%) VMware Infrastructure
3 2 (4.76%) Virtual Desktop
4 1 (2.38%) Firmware
Systems Management
1 3 (7.14%) Systems Management Server (SMS)
Vendors
1 19 (45.24%) Microsoft
2 8 (19.05%) Red Hat
3 4 (9.52%) Cisco
3 4 (9.52%) Citrix
3 4 (9.52%) Oracle
3 4 (9.52%) ServiceNow
3 4 (9.52%) VMware
4 3 (7.14%) Apple
5 2 (4.76%) Bloomberg
5 2 (4.76%) Dell
5 2 (4.76%) Fidessa
5 2 (4.76%) HP
5 2 (4.76%) Reuters
6 1 (2.38%) Alcatel-Lucent
6 1 (2.38%) Huawei
6 1 (2.38%) LANDesk
6 1 (2.38%) Lotus
6 1 (2.38%) NetApp
6 1 (2.38%) Nokia
6 1 (2.38%) Remedy
Newcastle upon Tyne
Nigel Frank International
Posted: 3 days ago
Newcastle upon Tyne
Nigel Frank International
Posted: 5 days ago
Newcastle upon Tyne
Nigel Frank International
Salary: £3500 - £35000 per annum
Posted: 5 days ago
Newcastle upon Tyne
Nigel Frank International
Posted: 7 days ago