The first table below looks at the demand for SLA skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Tyne and Wear region.

Location
3 months to
17 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 56 41 29
Rank change year-on-year
-15 -12
Permanent jobs citing SLA 10 24 29
As % of all permanent IT jobs located in Tyne and Wear 1.83% 3.87% 5.45%
As % of the Quality Assurance & Compliance category 28.57% 27.27% 60.42%
Number of salaries quoted 10 22 20
Average salary £24,000 £22,500 £42,500
Average salary % change year-on-year
+6.66% -47.05%
90% offered a salary of more than £23,100 £18,020 £34,500
10% offered a salary of more than £24,500 £35,700 £52,500
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
Tyne and Wear
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
35 88 48
As % of all permanent IT jobs located in Tyne and Wear 6.42% 14.19% 9.02%
Number of salaries quoted 35 75 35
Average salary £30,000 £34,500 £45,000
Average salary % change year-on-year
-13.04% -23.33%
90% offered a salary of more than £23,200 £20,500 £40,000
10% offered a salary of more than £60,000 £62,500 £50,000
UK excluding London average salary £40,000 £40,000 £40,000
SLA
North East

SLA
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Tyne and Wear region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Tyne and Wear

SLA
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Tyne and Wear region.

SLA Salary Trend in Tyne and Wear

SLA
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Tyne and Wear region over the 3 months to 17 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Newcastle upon Tyne 0 10 £24,000 +17.07% 2
SLA
North East

SLA
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 17 April 2014, IT jobs across the Tyne and Wear region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 12 (66.67%) MS Excel
2 11 (61.11%) Symantec
3 10 (55.56%) VMware
3 10 (55.56%) VMware ESX
3 10 (55.56%) MS Exchange
3 10 (55.56%) UNIX
3 10 (55.56%) Windows
3 10 (55.56%) DHCP
3 10 (55.56%) NFS
3 10 (55.56%) TCP/IP
3 10 (55.56%) DNS
3 10 (55.56%) SAN
3 10 (55.56%) Linux
3 10 (55.56%) Windows Server 2003
3 10 (55.56%) Exchange Server 2003
3 10 (55.56%) iSCSI
3 10 (55.56%) VMware Infrastructure
3 10 (55.56%) Windows Server 2008
3 10 (55.56%) Hyper-V
3 10 (55.56%) NAS
3 10 (55.56%) Exchange Server 2007
3 10 (55.56%) Exchange Server 2010
4 8 (44.44%) French Language
4 8 (44.44%) German Language
4 8 (44.44%) Italian Language
5 5 (27.78%) ITIL
6 3 (16.67%) Service Delivery
6 3 (16.67%) Back Office
6 3 (16.67%) Finance
6 3 (16.67%) Performance Management

SLA
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 17 April 2014, IT jobs across the Tyne and Wear region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 10 (55.56%) MS Exchange
1 10 (55.56%) Exchange Server 2003
1 10 (55.56%) Exchange Server 2007
1 10 (55.56%) Exchange Server 2010
Applications
1 12 (66.67%) MS Excel
2 2 (11.11%) MS Office
Business Applications
1 1 (5.56%) Agresso
Communications & Networking
1 10 (55.56%) DHCP
1 10 (55.56%) TCP/IP
1 10 (55.56%) DNS
1 10 (55.56%) SAN
1 10 (55.56%) iSCSI
1 10 (55.56%) NAS
2 2 (11.11%) LAN
2 2 (11.11%) WAN
General
1 8 (44.44%) French Language
1 8 (44.44%) German Language
1 8 (44.44%) Italian Language
2 3 (16.67%) Back Office
2 3 (16.67%) Finance
3 2 (11.11%) Local Government
Job Titles
1 10 (55.56%) Support Engineer
2 3 (16.67%) Service Analyst
2 3 (16.67%) Analyst
2 3 (16.67%) Service Desk Analyst
3 2 (11.11%) Technical Engineer
3 2 (11.11%) Technical Support
3 2 (11.11%) 1st Line Support
3 2 (11.11%) Technical Support Engineer
4 1 (5.56%) Service Manager
4 1 (5.56%) Consultant
4 1 (5.56%) Support Manager
4 1 (5.56%) IT Support Manager
4 1 (5.56%) Service Desk Manager
4 1 (5.56%) Help Desk Engineer
4 1 (5.56%) Customer Services Manager
4 1 (5.56%) IT Support
Miscellaneous
1 1 (5.56%) Firmware
Operating Systems
1 10 (55.56%) UNIX
1 10 (55.56%) Windows
1 10 (55.56%) Linux
1 10 (55.56%) Windows Server 2003
1 10 (55.56%) Windows Server 2008
2 1 (5.56%) Solaris
Processes & Methodologies
1 5 (27.78%) ITIL
2 3 (16.67%) Performance Management
2 3 (16.67%) Service Delivery
3 2 (11.11%) Performance Monitoring
4 1 (5.56%) Workflow
4 1 (5.56%) Workflow Management
4 1 (5.56%) Incident Management
4 1 (5.56%) Release Management
4 1 (5.56%) Capacity Planning
4 1 (5.56%) E-Commerce
System Software
1 10 (55.56%) NFS
1 10 (55.56%) VMware ESX
1 10 (55.56%) VMware Infrastructure
1 10 (55.56%) Hyper-V
2 2 (11.11%) Active Directory
Systems Management
1 1 (5.56%) NetBackup
1 1 (5.56%) Backup Exec
1 1 (5.56%) Symantec Enterprise Vault
Vendors
1 11 (61.11%) Symantec
2 10 (55.56%) VMware
3 2 (11.11%) ServiceNow
3 2 (11.11%) BT
3 2 (11.11%) Microsoft
4 1 (5.56%) Citrix
4 1 (5.56%) hybris
Newcastle Upon Tyne, Tyne and Wear
Advantage XPO
Salary: £19000 - £21000 per annum + Pro-Rata
Posted: 3 hours ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £28,000 to £35,000 per annum
Posted: 6 days ago