The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 66 30 23
Rank change year-on-year
-36 -7
Contract jobs requiring a Support Analyst 9 18 4
As % of all contract IT jobs located in Tyne and Wear 1.07% 4.23% 1.94%
As % of the Job Titles category 1.20% 4.55% 2.16%
Number of daily rates quoted 2 6 1
Average daily rate
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£208 £259 £170
Average daily rate % change year-on-year
-19.85% +52.29%
UK excluding London average daily rate £275 £200 £230
% change year-on-year
+37.50% -13.04%
Number of hourly rates quoted 5 7 1
Average hourly rate £15.00 £13.50 £15.50
Average hourly rate % change year-on-year
+11.11% -12.90%
UK excluding London average hourly rate £14.50 £14.50 £14.50
Support Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
747 396 185
As % of all contract IT jobs located in Tyne and Wear 89.03% 92.96% 89.81%
Number of daily rates quoted 498 257 79
Average daily rate £425 £355 £350
Average daily rate % change year-on-year
+19.71% +1.42%
90% offered a daily rate of more than £238 £205 £225
10% offered a daily rate of more than £575 £513 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 39 30 15
Average hourly rate £17.50 £13.50 £15.50
Average hourly rate % change year-on-year
+29.62% -12.90%
90% offered a hourly rate of more than £12.24 £8.50 £10.50
10% offered a hourly rate of more than £35.20 £20.25 £18.90
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Tyne and Wear

Support Analyst
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Daily Rate Trend in Tyne and Wear

Support Analyst
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 1 September 2015.

Support Analyst Daily Rate Histogram in Tyne and Wear

Support Analyst
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Hourly Rate Trend in Tyne and Wear

Support Analyst
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 1 September 2015.

Support Analyst Hourly Rate Histogram in Tyne and Wear

Support Analyst
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -35 8 £208 -19.85%
Gateshead +1 1 - -
Support Analyst
North East

Support Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 1 September 2015, IT contractor jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 13 (37.14%) Microsoft
2 10 (28.57%) Windows
3 9 (25.71%) MS Excel
4 8 (22.86%) Migration
4 8 (22.86%) Finance
5 7 (20.00%) ITIL
6 5 (14.29%) Windows 7
7 4 (11.43%) Blackberry
7 4 (11.43%) Blackberry Enterprise Server
8 3 (8.57%) Microsoft Certification
8 3 (8.57%) Active Directory
8 3 (8.57%) MCSE
8 3 (8.57%) SQL
8 3 (8.57%) T-SQL
8 3 (8.57%) SQL Server
8 3 (8.57%) Spreadsheet
8 3 (8.57%) SQL Server Reporting Services
8 3 (8.57%) SQL Server Integration Services
8 3 (8.57%) Degree
9 2 (5.71%) Capita
9 2 (5.71%) Android
9 2 (5.71%) Apple iOS
9 2 (5.71%) OPENHousing
9 2 (5.71%) Symbian
9 2 (5.71%) Cisco
9 2 (5.71%) Apple
10 1 (2.86%) VMware
10 1 (2.86%) Service Delivery
10 1 (2.86%) Back Office
10 1 (2.86%) AS400

Support Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 1 September 2015, IT contractor jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.43%) Blackberry Enterprise Server
2 1 (2.86%) TPMS
2 1 (2.86%) MS Exchange
Applications
1 9 (25.71%) MS Excel
2 3 (8.57%) Spreadsheet
Business Applications
1 2 (5.71%) OPENHousing
Database & Business Intelligence
1 3 (8.57%) SQL Server
1 3 (8.57%) SQL Server Reporting Services
1 3 (8.57%) SQL Server Integration Services
2 1 (2.86%) IDMS
General
1 8 (22.86%) Finance
2 1 (2.86%) Manufacturing
2 1 (2.86%) Back Office
Miscellaneous
1 4 (11.43%) Blackberry
2 1 (2.86%) Mainframe
2 1 (2.86%) AS400
2 1 (2.86%) Life Science
2 1 (2.86%) IBM Mainframe
Operating Systems
1 10 (28.57%) Windows
2 5 (14.29%) Windows 7
3 2 (5.71%) Apple iOS
3 2 (5.71%) Android
4 1 (2.86%) Windows Server 2008
4 1 (2.86%) VME
Processes & Methodologies
1 8 (22.86%) Migration
2 7 (20.00%) ITIL
3 1 (2.86%) Service Delivery
Programming Languages
1 3 (8.57%) SQL
1 3 (8.57%) T-SQL
Qualifications
1 3 (8.57%) MCSE
1 3 (8.57%) Microsoft Certification
1 3 (8.57%) Degree
System Software
1 3 (8.57%) Active Directory
2 1 (2.86%) VMware Infrastructure
2 1 (2.86%) Hyper-V
Vendors
1 13 (37.14%) Microsoft
2 2 (5.71%) Symbian
2 2 (5.71%) Cisco
2 2 (5.71%) Apple
2 2 (5.71%) Capita
3 1 (2.86%) VMware
3 1 (2.86%) IBM
3 1 (2.86%) HP
3 1 (2.86%) Citrix