The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Tyne and Wear region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 31 22 35
Rank change year-on-year
-9 +13
Contract jobs requiring a Support Analyst 18 4 6
As % of all contract IT jobs located in Tyne and Wear 4.25% 1.93% 1.60%
As % of the Job Titles category 4.57% 2.15% 1.69%
Number of daily rates quoted 6 1 1
Average daily rate
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of your Daily Rate
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£259 £170 £105
Average daily rate % change year-on-year
+52.29% +61.90%
UK excluding London average daily rate £200 £225 £213
% change year-on-year
-11.11% +5.88%
Number of hourly rates quoted 7 1 2
Average hourly rate £13.50 £15.50 £13.13
Average hourly rate % change year-on-year
-12.90% +18.09%
90% offered a hourly rate of more than £9.40 £15.50 £13.03
10% offered a hourly rate of more than £44.90 £15.50 £13.23
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
North East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Tyne and Wear region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Tyne and Wear
Contract IT job ads with a match in the
Job Titles category
394 186 356
As % of all contract IT jobs located in Tyne and Wear 92.92% 89.86% 94.68%
Number of daily rates quoted 254 79 167
Average daily rate £350 £350 £300
Average daily rate % change year-on-year
- +16.66%
90% offered a daily rate of more than £205 £225 £175
10% offered a daily rate of more than £501 £550 £495
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 30 15 25
Average hourly rate £13.50 £15.50 £13.11
Average hourly rate % change year-on-year
-12.90% +18.23%
90% offered a hourly rate of more than £8.50 £10.50 £10.50
10% offered a hourly rate of more than £20.25 £18.90 £21.50
UK excluding London average hourly rate £16.61 £17.00 £18.00
% change year-on-year
-2.30% -5.55%

Support Analyst
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Tyne and Wear region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Tyne and Wear

Support Analyst
Daily Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Daily Rate Trend in Tyne and Wear

Support Analyst
Daily Rate Histogram in Tyne and Wear

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 27 August 2014.

Support Analyst Daily Rate Histogram in Tyne and Wear

Support Analyst
Hourly Rate Trend in Tyne and Wear

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Tyne and Wear region.

Support Analyst Hourly Rate Trend in Tyne and Wear

Support Analyst
Hourly Rate Histogram in Tyne and Wear

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Tyne and Wear region over the 3 months to 27 August 2014.

Support Analyst Hourly Rate Histogram in Tyne and Wear

Support Analyst
Contract Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Tyne and Wear region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne - 14 £259 - 4
Gateshead 0 4 - - 1
Prudhoe - - - -
Sunderland - - - -
Support Analyst
North East

Support Analyst
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 August 2014, IT contractor jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 18 (58.06%) Windows
2 14 (45.16%) SQL
3 12 (38.71%) UNIX
4 10 (32.26%) Windows 7
5 9 (29.03%) Workflow
5 9 (29.03%) Oracle
5 9 (29.03%) ITIL
5 9 (29.03%) Microsoft
6 8 (25.81%) MS Office
7 7 (22.58%) PL/SQL
7 7 (22.58%) Security Cleared
8 6 (19.35%) SC Cleared
8 6 (19.35%) HP
9 5 (16.13%) ITIL Certification
9 5 (16.13%) Informatica
9 5 (16.13%) Java
9 5 (16.13%) Linux
9 5 (16.13%) MS Excel
9 5 (16.13%) Windows XP
9 5 (16.13%) Windows Server 2008
9 5 (16.13%) Oracle Workflow
10 4 (12.90%) Oracle EBS
10 4 (12.90%) Oracle Applications
10 4 (12.90%) Problem Management
10 4 (12.90%) Oracle Payables
10 4 (12.90%) Oracle EBS R12
10 4 (12.90%) Data Warehouse
10 4 (12.90%) Oracle Forms
10 4 (12.90%) Oracle Reports
10 4 (12.90%) .NET

Support Analyst
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 August 2014, IT contractor jobs across the Tyne and Wear region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (16.13%) Oracle Workflow
2 3 (9.68%) WebSphere
2 3 (9.68%) WebLogic
2 3 (9.68%) SAS
3 2 (6.45%) MS Exchange
4 1 (3.23%) Documentum
4 1 (3.23%) Oracle UPK
Applications
1 8 (25.81%) MS Office
2 5 (16.13%) MS Excel
3 1 (3.23%) MS Project
Business Applications
1 4 (12.90%) Oracle EBS
1 4 (12.90%) Oracle Applications
1 4 (12.90%) Oracle EBS R12
1 4 (12.90%) Oracle Payables
2 2 (6.45%) Oracle Payroll
2 2 (6.45%) Oracle General Ledger
2 2 (6.45%) Oracle CRM
2 2 (6.45%) Oracle Receivables
2 2 (6.45%) Oracle Internet Expenses
3 1 (3.23%) Oracle Cash Management
3 1 (3.23%) Oracle Procure-to-Pay
3 1 (3.23%) Oracle iProcurement
Communications & Networking
1 3 (9.68%) WAN
1 3 (9.68%) LDAP
1 3 (9.68%) LAN
2 2 (6.45%) DHCP
2 2 (6.45%) TCP/IP
2 2 (6.45%) VPN
2 2 (6.45%) DNS
3 1 (3.23%) MPLS
3 1 (3.23%) DSL
3 1 (3.23%) VoIP
Database & Business Intelligence
1 4 (12.90%) Oracle Reports
1 4 (12.90%) Data Warehouse
1 4 (12.90%) Oracle Discoverer
2 3 (9.68%) SQL Server
3 2 (6.45%) Oracle Database
4 1 (3.23%) Oracle Database 10g
4 1 (3.23%) BusinessObjects XI
Development Applications
1 4 (12.90%) Oracle Forms
2 3 (9.68%) PVCS
General
1 3 (9.68%) Finance
2 2 (6.45%) General Ledger
3 1 (3.23%) Legal
Libraries, Frameworks & Software Standards
1 4 (12.90%) .NET
2 1 (3.23%) Web Services
Miscellaneous
1 2 (6.45%) Statistics
1 2 (6.45%) Life Science
2 1 (3.23%) Digital Media
Operating Systems
1 18 (58.06%) Windows
2 12 (38.71%) UNIX
3 10 (32.26%) Windows 7
4 5 (16.13%) Windows Server 2008
4 5 (16.13%) Linux
4 5 (16.13%) Windows XP
5 3 (9.68%) Windows Server 2003
5 3 (9.68%) HPUX
5 3 (9.68%) Windows 8
6 2 (6.45%) Windows 2000
7 1 (3.23%) VME
7 1 (3.23%) AIX
Processes & Methodologies
1 9 (29.03%) ITIL
1 9 (29.03%) Workflow
2 4 (12.90%) Problem Management
2 4 (12.90%) Regression Testing
3 3 (9.68%) Disaster Recovery
3 3 (9.68%) Configuration Management
3 3 (9.68%) Migration
3 3 (9.68%) Data Management
3 3 (9.68%) Content Management
3 3 (9.68%) Continuous Improvement
4 2 (6.45%) CRM
5 1 (3.23%) SOA
5 1 (3.23%) Risk Management
5 1 (3.23%) Service Management
5 1 (3.23%) Quality Management
5 1 (3.23%) Change Management
5 1 (3.23%) Software Engineering
5 1 (3.23%) Incident Management
5 1 (3.23%) Project Planning
5 1 (3.23%) Asset Management
Programming Languages
1 14 (45.16%) SQL
2 7 (22.58%) PL/SQL
3 5 (16.13%) Java
4 1 (3.23%) C#
4 1 (3.23%) COBOL
4 1 (3.23%) VBA
Qualifications
1 7 (22.58%) Security Cleared
2 6 (19.35%) SC Cleared
3 5 (16.13%) ITIL Certification
Quality Assurance & Compliance
1 3 (9.68%) SLA
1 3 (9.68%) QA
System Software
1 4 (12.90%) Active Directory
2 2 (6.45%) VMware Infrastructure
Systems Management
1 3 (9.68%) Tivoli
2 1 (3.23%) WSUS
Vendors
1 9 (29.03%) Oracle
1 9 (29.03%) Microsoft
2 6 (19.35%) HP
3 5 (16.13%) Informatica
4 3 (9.68%) Siebel
4 3 (9.68%) Cisco
4 3 (9.68%) Sun
5 2 (6.45%) Business Objects
5 2 (6.45%) VMware
6 1 (3.23%) Adobe
Newcastle Upon Tyne, Tyne and Wear
Gem Partnership
Rate: From £19,000 to £22,000 per annum
Posted: 11 hours ago
Gateshead, Tyne and Wear
NES Global Talent
Rate: £15 to £18 per hour
Posted: 6 days ago