Customer Journey Map Contracts in the UK excluding London

Customer Journey Mapping
UK > UK excluding London

The following table provides summary statistics for contract job vacancies advertised in the UK excluding London with a requirement for Customer Journey Map skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Journey Map over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 373 416 484
Rank change year-on-year +43 +68 -77
Contract jobs citing Customer Journey Map 15 37 23
As % of all contract jobs advertised in the UK excluding London 0.073% 0.16% 0.076%
As % of the Processes & Methodologies category 0.087% 0.18% 0.085%
Number of daily rates quoted 11 31 16
10th Percentile £450 £324 £325
25th Percentile £485 £405 £398
Median daily rate (50th Percentile) £550 £420 £426
Median % change year-on-year +30.95% -1.36% +3.22%
75th Percentile £575 £506 £521
90th Percentile £638 £538 £607
UK median daily rate £550 £450 £541
% change year-on-year +22.22% -16.82% +2.80%

All Process and Methodology Skills
UK excluding London

Customer Journey Map is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 17,300 21,032 27,102
As % of all contract IT jobs advertised in the UK excluding London 84.45% 89.50% 89.03%
Number of daily rates quoted 10,314 14,532 18,929
10th Percentile £250 £256 £235
25th Percentile £380 £400 £388
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +8.57%
75th Percentile £600 £600 £575
90th Percentile £688 £688 £653
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.48%
Number of hourly rates quoted 2,056 1,281 1,348
10th Percentile £12.32 £11.00 £12.25
25th Percentile £15.25 £15.44 £14.25
Median hourly rate £38.06 £35.00 £20.00
Median % change year-on-year +8.74% +75.00% -6.98%
75th Percentile £61.26 £65.00 £47.05
90th Percentile £72.90 £73.75 £60.92
UK median hourly rate £36.50 £36.00 £25.68
% change year-on-year +1.39% +40.19% +4.82%

Customer Journey Map
Job Vacancy Trend in the UK excluding London

Job postings citing Customer Journey Map as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Customer Journey Map in the UK excluding London

Customer Journey Map
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Customer Journey Map in the UK excluding London.

Daily rate trend for Customer Journey Map in the UK excluding London

Customer Journey Map
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Customer Journey Map in the UK excluding London over the 6 months to 12 May 2024.

Daily rate histogram for Customer Journey Map in the UK excluding London

Customer Journey Map
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Customer Journey Map in the UK excluding London.

Hourly rate trend for Customer Journey Map in the UK excluding London

Customer Journey Map
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Journey Map within the UK excluding London region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +13 6 £550 +12.82% 3
Midlands +33 4 £563 +25.00%
Yorkshire +22 3 £350 -
North of England +18 3 £350 -22.22% 4
West Midlands +18 2 £563 +25.00%
South West +14 2 £460 - 2
East Midlands - 2 - -
Customer Journey Map
UK

Customer Journey Map
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.67%) Microsoft Office
1 1 (6.67%) UserZoom
Cloud Services
1 1 (6.67%) Figma
General
1 4 (26.67%) Finance
2 2 (13.33%) Public Sector
2 2 (13.33%) Social Skills
3 1 (6.67%) Law
Job Titles
1 5 (33.33%) Lead
1 5 (33.33%) Technical Leader
2 4 (26.67%) Analyst
3 3 (20.00%) Business Analyst
3 3 (20.00%) Senior
4 2 (13.33%) Designer
4 2 (13.33%) Scrum Master
4 2 (13.33%) Senior Designer
4 2 (13.33%) Senior Service Designer
4 2 (13.33%) Service Designer
5 1 (6.67%) Architect
5 1 (6.67%) Consultant
5 1 (6.67%) Functional Analyst
5 1 (6.67%) Functional Consultant
5 1 (6.67%) Senior Analyst
5 1 (6.67%) Senior Business Analyst
5 1 (6.67%) Service Architect
5 1 (6.67%) ServiceNow Consultant
5 1 (6.67%) Stakeholder Manager
5 1 (6.67%) User Experience Researcher
Miscellaneous
1 6 (40.00%) Product Ownership
2 1 (6.67%) Video Conferencing
Processes & Methodologies
1 15 (100.00%) Journey Map
2 11 (73.33%) Agile
3 7 (46.67%) Customer Experience
3 7 (46.67%) Decision-Making
4 5 (33.33%) Technical Leadership
4 5 (33.33%) User Experience
5 3 (20.00%) Project Management
5 3 (20.00%) Scrum
5 3 (20.00%) Service Design
5 3 (20.00%) User Research
6 2 (13.33%) Business Model Canvas
6 2 (13.33%) Data Analysis
6 2 (13.33%) Interaction Design
6 2 (13.33%) Order Management
6 2 (13.33%) Persona Development
6 2 (13.33%) Problem-Solving
6 2 (13.33%) Prototyping
6 2 (13.33%) UML
6 2 (13.33%) User-Centered Design (UCD)
6 2 (13.33%) Wireframes
Programming Languages
1 5 (33.33%) SQL
Qualifications
1 3 (20.00%) Degree
2 2 (13.33%) CBAP
2 2 (13.33%) IIBA
2 2 (13.33%) ISEB
3 1 (6.67%) APMP
Vendors
1 2 (13.33%) ServiceNow
2 1 (6.67%) Microsoft