The table below looks at the statistics for the Help Desk Team Lead role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Team Lead in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Help Desk Team Lead
Rank 584 556 548
Rank change year-on-year
-28 -8
Contract jobs requiring a Help Desk Team Lead 8 14 13
As % of all contract IT jobs located in the UK 0.015% 0.027% 0.027%
As % of the Job Titles category 0.016% 0.030% 0.029%
Number of daily rates quoted 5 4 3
Average daily rate
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£210 £275 £263
Average daily rate % change year-on-year
-23.63% +4.76%
90% offered a daily rate of more than £161 £240 £253
10% offered a daily rate of more than £290 £275 £273
UK excluding London average daily rate £135 £275 -
% change year-on-year
-50.90% -
Number of hourly rates quoted 1 6 3
Average hourly rate £20.00 £25.00 £17.50
Average hourly rate % change year-on-year
-20.00% +42.85%
UK excluding London average hourly rate £20.00 £25.00 £16.38
% change year-on-year
-20.00% +52.67%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49935 47333 45284
As % of all contract IT jobs located in the UK 92.07% 92.46% 92.92%
Number of daily rates quoted 31866 28484 25556
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.96%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2011 2083 2584
Average hourly rate £16.00 £17.50 £19.00
Average hourly rate % change year-on-year
-8.57% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.77 £41.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Daily Rate Trend in the UK

Help Desk Team Lead
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Team Lead within the UK over the 3 months to 24 December 2014.

Help Desk Team Lead Daily Rate Histogram in the UK

Help Desk Team Lead
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Hourly Rate Trend in the UK

Help Desk Team Lead
Top 28 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -34 8 £210 -23.63% 1
London +17 4 £224 -0.55%
City of London +8 3 £238 +5.55%
South East -32 1 - - 1
West Midlands - 1 £135 -
Birmingham - 1 £135 -
Surrey - 1 - -
East of England - 1 - -
West Yorkshire - - - -
Yorkshire - - - -
Bradford - - - -
Cambridge - - - -
North West - - - -
Manchester - - - -
Milton Keynes - - - -
Reading - - - -
Redhill - - - -
Reigate - - - -
Southampton - - - -
Stevenage - - - -
Telford - - - -
Uxbridge - - - -
Berkshire - - - - 1
Buckinghamshire - - - -
Cambridgeshire - - - -
Hampshire - - - -
Hertfordshire - - - -
Shropshire - - - -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT contractor jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Team Lead in their job title.

1 8 (53.33%) ITIL
2 4 (26.67%) MS Office
2 4 (26.67%) SLA
2 4 (26.67%) MS Excel
2 4 (26.67%) Active Directory
3 3 (20.00%) Citrix
3 3 (20.00%) Microsoft
3 3 (20.00%) Windows
3 3 (20.00%) Incident Management
3 3 (20.00%) Problem Management
4 2 (13.33%) Windows 7
4 2 (13.33%) Change Control
4 2 (13.33%) Mentoring
4 2 (13.33%) Coaching
4 2 (13.33%) Service Management
4 2 (13.33%) ITSM
4 2 (13.33%) ITIL Certification
5 1 (6.67%) Avaya
5 1 (6.67%) Remedy
5 1 (6.67%) Blackberry
5 1 (6.67%) SharePoint
5 1 (6.67%) MS Exchange
5 1 (6.67%) LAN
5 1 (6.67%) WAN
5 1 (6.67%) VPN
5 1 (6.67%) Management Information System
5 1 (6.67%) Finance
5 1 (6.67%) Law
5 1 (6.67%) Legal
5 1 (6.67%) Degree

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT contractor jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (6.67%) SharePoint
1 1 (6.67%) MS Exchange
1 1 (6.67%) Lync
Applications
1 4 (26.67%) MS Office
1 4 (26.67%) MS Excel
Communications & Networking
1 1 (6.67%) LAN
1 1 (6.67%) WAN
1 1 (6.67%) VPN
General
1 1 (6.67%) Finance
1 1 (6.67%) Law
1 1 (6.67%) Legal
Miscellaneous
1 1 (6.67%) Blackberry
1 1 (6.67%) Management Information System
1 1 (6.67%) iPad
1 1 (6.67%) Analytical Skills
Operating Systems
1 3 (20.00%) Windows
2 2 (13.33%) Windows 7
Processes & Methodologies
1 8 (53.33%) ITIL
2 3 (20.00%) Incident Management
2 3 (20.00%) Problem Management
3 2 (13.33%) Service Management
3 2 (13.33%) ITSM
3 2 (13.33%) Change Control
3 2 (13.33%) Mentoring
3 2 (13.33%) Coaching
4 1 (6.67%) Continuous Improvement
Qualifications
1 2 (13.33%) ITIL Certification
2 1 (6.67%) Degree
Quality Assurance & Compliance
1 4 (26.67%) SLA
System Software
1 4 (26.67%) Active Directory
Vendors
1 3 (20.00%) Microsoft
1 3 (20.00%) Citrix
2 1 (6.67%) Avaya
2 1 (6.67%) Remedy
2 1 (6.67%) ServiceNow