The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Help Desk Team Lead
Rank 829 871 855
Rank change year-on-year
+42 -16
Permanent jobs requiring a Help Desk Team Lead 49 22 30
As % of all permanent IT jobs located in the UK 0.046% 0.021% 0.027%
As % of the Job Titles category 0.049% 0.023% 0.029%
Number of salaries quoted 46 20 24
Average salary £35,000 £30,000 £25,000
Average salary % change year-on-year
+16.66% +20.00%
90% offered a salary of more than £26,000 £27,500 £24,300
10% offered a salary of more than £43,750 £50,500 £40,100
UK excluding London average salary £32,500 £28,500 £25,000
% change year-on-year
+14.03% +14.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100365 96995 104060
As % of all permanent IT jobs located in the UK 94.79% 94.55% 95.11%
Number of salaries quoted 83553 78307 89163
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 30 January 2015 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 28 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 47 £35,000 +16.66% 1
London +7 19 £42,000 +5.00%
West Yorkshire - 12 £35,000 -
Yorkshire - 12 £35,000 -
South East -22 9 £29,000 +0.86%
Bradford - 9 £35,000 -
City of London +3 4 £40,750 +25.38%
Berkshire -11 4 £26,000 -10.34%
North West -8 3 £27,500 +10.00%
East of England - 3 £32,500 -
Manchester - 3 £27,500 -
Milton Keynes - 2 £30,250 -
Reading - 2 £26,250 -
Stevenage - 2 £32,500 -
Buckinghamshire - 2 £30,250 -
Wakefield - 2 £26,000 -
Hertfordshire - 2 £32,500 -
Surrey - 2 £34,500 -
Southampton -8 1 £33,000 +15.78%
West Midlands -12 1 £23,500 -21.66% 1
Hampshire -21 1 £33,000 +15.78%
Shropshire - 1 £23,500 -
Cambridgeshire - 1 - -
Telford - 1 £23,500 -
Uxbridge - 1 £40,000 -
Cambridge - 1 - -
Redhill - 1 £36,000 -
Reigate - 1 £33,000 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 51 (60.00%) ITIL
2 49 (57.65%) Windows
3 39 (45.88%) SLA
4 36 (42.35%) Microsoft
5 32 (37.65%) Active Directory
6 26 (30.59%) Finance
7 22 (25.88%) MS Excel
8 21 (24.71%) MS Office
9 19 (22.35%) Windows XP
9 19 (22.35%) Service Delivery
10 18 (21.18%) Windows 7
11 17 (20.00%) Problem Management
12 16 (18.82%) Windows 8
13 15 (17.65%) Windows Server 2008
14 14 (16.47%) Mentoring
15 13 (15.29%) Incident Management
16 12 (14.12%) Windows Server 2003
16 12 (14.12%) Project Management
17 11 (12.94%) PowerShell
17 11 (12.94%) Microsoft App-V
17 11 (12.94%) Analytical Skills
18 9 (10.59%) Line Management
18 9 (10.59%) Degree
19 8 (9.41%) Service Management
19 8 (9.41%) Cisco
20 7 (8.24%) Banking
20 7 (8.24%) Android
21 6 (7.06%) Blackberry
21 6 (7.06%) Internet
21 6 (7.06%) MS Exchange

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (7.06%) MS Exchange
2 4 (4.71%) Blackberry Enterprise Server
3 3 (3.53%) Exchange Server 5.5
3 3 (3.53%) Exchange Server 2007
4 2 (2.35%) Lync
4 2 (2.35%) IIS
5 1 (1.18%) SharePoint
5 1 (1.18%) WorkSite
Applications
1 22 (25.88%) MS Excel
2 21 (24.71%) MS Office
3 5 (5.88%) MS Visio
4 1 (1.18%) MS PowerPoint
Business Applications
1 3 (3.53%) SAP R/3
1 3 (3.53%) SAP BPC
2 1 (1.18%) Dynamics CRM
2 1 (1.18%) Advent Moxy
Cloud Services
1 2 (2.35%) Office 365
Communications & Networking
1 6 (7.06%) Internet
2 5 (5.88%) Intranet
3 3 (3.53%) Firewall
3 3 (3.53%) VPN
3 3 (3.53%) DNS
4 2 (2.35%) VoIP
4 2 (2.35%) DHCP
5 1 (1.18%) Wireless
5 1 (1.18%) SAN
5 1 (1.18%) TCP/IP
5 1 (1.18%) WAN
Database & Business Intelligence
1 3 (3.53%) SAP BW
2 2 (2.35%) SQL Server
General
1 26 (30.59%) Finance
2 7 (8.24%) Banking
3 5 (5.88%) Legal
3 5 (5.88%) Advertising
4 4 (4.71%) Marketing
5 3 (3.53%) Telecoms
5 3 (3.53%) Law
6 1 (1.18%) Electronics
6 1 (1.18%) Financial Institution
6 1 (1.18%) Publishing
6 1 (1.18%) Military
6 1 (1.18%) Investment Banking
6 1 (1.18%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.18%) Web Services
Miscellaneous
1 11 (12.94%) Analytical Skills
2 6 (7.06%) Blackberry
3 5 (5.88%) Hedge funds
4 3 (3.53%) Digital Media
5 2 (2.35%) Kindle
5 2 (2.35%) iPad
5 2 (2.35%) Handset
5 2 (2.35%) Management Information System
6 1 (1.18%) EPoS
6 1 (1.18%) Chip and PIN
6 1 (1.18%) Client/Server
6 1 (1.18%) Foreign Exchange (FX)
6 1 (1.18%) Equities
6 1 (1.18%) Computer Science
6 1 (1.18%) iPhone
6 1 (1.18%) New Media
Operating Systems
1 49 (57.65%) Windows
2 19 (22.35%) Windows XP
3 18 (21.18%) Windows 7
4 16 (18.82%) Windows 8
5 15 (17.65%) Windows Server 2008
6 12 (14.12%) Windows Server 2003
7 7 (8.24%) Android
8 3 (3.53%) Apple iOS
9 1 (1.18%) Mac OS X
9 1 (1.18%) Windows Vista
9 1 (1.18%) Windows Server 2012
Processes & Methodologies
1 51 (60.00%) ITIL
2 19 (22.35%) Service Delivery
3 17 (20.00%) Problem Management
4 14 (16.47%) Mentoring
5 13 (15.29%) Incident Management
6 12 (14.12%) Project Management
7 9 (10.59%) Line Management
8 8 (9.41%) Service Management
9 5 (5.88%) Data Analysis
9 5 (5.88%) Performance Improvement
9 5 (5.88%) Demand Management
10 4 (4.71%) Root Cause Analysis
10 4 (4.71%) Time Management
10 4 (4.71%) Knowledge Management
10 4 (4.71%) Stakeholder Management
10 4 (4.71%) Business Intelligence
10 4 (4.71%) Change Management
11 3 (3.53%) CRM
11 3 (3.53%) Continuous Improvement
11 3 (3.53%) People Management
Programming Languages
1 11 (12.94%) PowerShell
2 2 (2.35%) C
Qualifications
1 9 (10.59%) Degree
2 6 (7.06%) ITIL Certification
3 3 (3.53%) Cisco Certification
3 3 (3.53%) Microsoft Certification
3 3 (3.53%) MCP
3 3 (3.53%) CCNA
4 2 (2.35%) ITIL Foundation Certificate
4 2 (2.35%) SC Cleared
4 2 (2.35%) Security Cleared
5 1 (1.18%) MCSE
5 1 (1.18%) MCITP
Quality Assurance & Compliance
1 39 (45.88%) SLA
2 2 (2.35%) ISO 9001
System Software
1 32 (37.65%) Active Directory
2 11 (12.94%) Microsoft App-V
3 2 (2.35%) VMware Infrastructure
Systems Management
1 1 (1.18%) SCCM
1 1 (1.18%) ITRS Geneos
Vendors
1 36 (42.35%) Microsoft
2 8 (9.41%) Cisco
3 5 (5.88%) Apple
3 5 (5.88%) VMware
4 4 (4.71%) MobileIron
4 4 (4.71%) Citrix
5 3 (3.53%) SAP
6 2 (2.35%) SolarWinds
6 2 (2.35%) Avaya
6 2 (2.35%) Reuters
6 2 (2.35%) Bloomberg
6 2 (2.35%) Wyse
7 1 (1.18%) NYFIX
7 1 (1.18%) Oracle
7 1 (1.18%) Epicor
7 1 (1.18%) HP
7 1 (1.18%) Dell
7 1 (1.18%) Altiris
7 1 (1.18%) LANDesk
7 1 (1.18%) SonicWALL
Tamworth, Staffordshire
Ocado
Salary: £Competitive
Posted: 4 days ago