The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Help Desk Team Lead
Rank 854 858 873
Rank change year-on-year
+4 +15
Permanent jobs requiring a Help Desk Team Lead 48 26 28
As % of all permanent IT jobs located in the UK 0.042% 0.024% 0.024%
As % of the Job Titles category 0.045% 0.025% 0.026%
Number of salaries quoted 45 22 26
Average salary £33,500 £30,000 £26,861
Average salary % change year-on-year
+11.66% +11.68%
90% offered a salary of more than £26,200 £29,250 £24,300
10% offered a salary of more than £42,500 £35,000 £32,100
UK excluding London average salary £29,500 £30,000 £26,222
% change year-on-year
-1.66% +14.40%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107647 103692 109532
As % of all permanent IT jobs located in the UK 94.63% 94.73% 95.35%
Number of salaries quoted 89339 85136 94063
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,400 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,240
% change year-on-year
- +4.60%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 27 November 2014 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -10 47 £33,250 +10.83% 6
London +14 17 £42,000 +20.00%
South East -13 13 £33,000 +10.00% 1
Surrey -8 7 £41,000 -3.52%
East of England -20 7 £32,500 +8.33% 1
City of London - 6 £41,250 -
Cambridgeshire +8 5 £29,500 -9.23%
Berkshire - 4 £27,000 - 1
West Midlands - 4 £23,500 -
Cambridge - 4 £29,000 -
Yorkshire - 3 £28,500 - 1
Stevenage +9 2 £32,500 +8.33%
Hertfordshire -23 2 £32,500 +8.33% 1
Northamptonshire - 2 £29,000 -
Shropshire - 2 £23,500 -
Telford - 2 £23,500 -
Birmingham - 2 £23,250 -
Reading - 2 £26,250 -
Reigate - 2 £33,250 -
West Yorkshire - 2 £29,250 - 1
East Midlands - 2 £29,000 -
Southampton -2 1 £33,000 +10.00%
North West -7 1 £27,500 -8.33% 2
Hampshire -20 1 £33,000 +10.00%
Buckinghamshire - 1 £29,000 -
Bradford - 1 £28,000 - 1
Manchester - 1 £27,500 - 2
Milton Keynes - 1 £29,000 -
Northampton - 1 £29,000 -
Peterborough - 1 £35,000 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 27 November 2014, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 61 (61.00%) ITIL
2 55 (55.00%) Windows
3 51 (51.00%) SLA
4 37 (37.00%) Microsoft
5 29 (29.00%) Service Delivery
6 28 (28.00%) MS Office
7 27 (27.00%) Active Directory
8 22 (22.00%) Finance
9 21 (21.00%) MS Excel
10 17 (17.00%) Apple
10 17 (17.00%) Mentoring
11 16 (16.00%) Windows 8
12 15 (15.00%) Incident Management
13 14 (14.00%) Project Management
13 14 (14.00%) Analytical Skills
14 11 (11.00%) Windows XP
15 10 (10.00%) Windows 7
15 10 (10.00%) TCP/IP
15 10 (10.00%) Blackberry
16 9 (9.00%) MS Exchange
16 9 (9.00%) Windows Server 2012
16 9 (9.00%) Android
17 8 (8.00%) Degree
17 8 (8.00%) Cisco
17 8 (8.00%) ITIL Certification
17 8 (8.00%) Internet
17 8 (8.00%) Service Management
17 8 (8.00%) Line Management
18 7 (7.00%) Telecoms
18 7 (7.00%) Banking

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 27 November 2014, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (9.00%) MS Exchange
2 6 (6.00%) Blackberry Enterprise Server
3 4 (4.00%) Exchange Server 5.5
3 4 (4.00%) Exchange Server 2007
4 1 (1.00%) Lync
4 1 (1.00%) IIS
4 1 (1.00%) SharePoint
Applications
1 28 (28.00%) MS Office
2 21 (21.00%) MS Excel
3 5 (5.00%) MS Visio
Business Applications
1 6 (6.00%) SAP R/3
1 6 (6.00%) SAP BPC
2 1 (1.00%) Advent Moxy
2 1 (1.00%) Dynamics CRM
Communications & Networking
1 10 (10.00%) TCP/IP
2 8 (8.00%) Internet
3 5 (5.00%) Firewall
3 5 (5.00%) Intranet
4 4 (4.00%) DNS
4 4 (4.00%) DHCP
5 2 (2.00%) WAN
5 2 (2.00%) VPN
6 1 (1.00%) LAN
6 1 (1.00%) VoIP
6 1 (1.00%) Wireless
Database & Business Intelligence
1 6 (6.00%) SAP BW
2 2 (2.00%) SQL Server
General
1 22 (22.00%) Finance
2 7 (7.00%) Telecoms
2 7 (7.00%) Banking
3 5 (5.00%) Legal
4 3 (3.00%) Advertising
5 2 (2.00%) Electronics
5 2 (2.00%) Law
5 2 (2.00%) Military
6 1 (1.00%) Publishing
6 1 (1.00%) Retail
6 1 (1.00%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.00%) Web Services
Miscellaneous
1 14 (14.00%) Analytical Skills
2 10 (10.00%) Blackberry
3 4 (4.00%) Hedge funds
4 3 (3.00%) iPhone
5 2 (2.00%) Chip and PIN
5 2 (2.00%) Management Information System
5 2 (2.00%) User Experience
6 1 (1.00%) Kindle
6 1 (1.00%) Digital Media
6 1 (1.00%) Handset
6 1 (1.00%) Data Protection Act
6 1 (1.00%) Computer Science
6 1 (1.00%) Client/Server
6 1 (1.00%) iPad
Operating Systems
1 55 (55.00%) Windows
2 16 (16.00%) Windows 8
3 11 (11.00%) Windows XP
4 10 (10.00%) Windows 7
5 9 (9.00%) Windows Server 2012
5 9 (9.00%) Android
6 5 (5.00%) Apple iOS
7 4 (4.00%) Windows Vista
8 3 (3.00%) Windows Server 2008
9 2 (2.00%) Windows Server 2003
Processes & Methodologies
1 61 (61.00%) ITIL
2 29 (29.00%) Service Delivery
3 17 (17.00%) Mentoring
4 15 (15.00%) Incident Management
5 14 (14.00%) Project Management
6 8 (8.00%) Service Management
6 8 (8.00%) Line Management
7 6 (6.00%) Problem Management
8 5 (5.00%) Stakeholder Management
8 5 (5.00%) Coaching
8 5 (5.00%) Performance Improvement
8 5 (5.00%) Demand Management
9 4 (4.00%) Root Cause Analysis
9 4 (4.00%) Time Management
10 3 (3.00%) Data Protection
10 3 (3.00%) People Management
10 3 (3.00%) Data Analysis
10 3 (3.00%) Logistics
10 3 (3.00%) Resource Management
11 2 (2.00%) Knowledge Management
Programming Languages
1 2 (2.00%) C
2 1 (1.00%) SQL
Qualifications
1 8 (8.00%) ITIL Certification
1 8 (8.00%) Degree
2 4 (4.00%) Security Cleared
2 4 (4.00%) Microsoft Certification
3 3 (3.00%) ITIL Foundation Certificate
3 3 (3.00%) SC Cleared
3 3 (3.00%) MCP
3 3 (3.00%) CCNA
3 3 (3.00%) Cisco Certification
4 1 (1.00%) MCTS
Quality Assurance & Compliance
1 51 (51.00%) SLA
2 1 (1.00%) ISO 9001
System Software
1 27 (27.00%) Active Directory
2 2 (2.00%) VMware Infrastructure
2 2 (2.00%) Hyper-V
Systems Management
1 1 (1.00%) Backup Exec
Vendors
1 37 (37.00%) Microsoft
2 17 (17.00%) Apple
3 8 (8.00%) Cisco
4 6 (6.00%) SAP
5 5 (5.00%) Citrix
5 5 (5.00%) VMware
6 3 (3.00%) MobileIron
7 2 (2.00%) SolarWinds
7 2 (2.00%) Reuters
7 2 (2.00%) Bloomberg
8 1 (1.00%) NYFIX
8 1 (1.00%) Wyse
8 1 (1.00%) Avaya
8 1 (1.00%) Oracle
8 1 (1.00%) Advent
Manchester, Lancashire
Newton Blue
Salary: £26000 - £31000 per annum + benefits etc
Posted: 14 hours ago
Bradford, West Yorkshire
4it Recruitment Ltd
Salary: Up to £35,000 per annum plus pension, healthcare etc.
Posted: Yesterday
Manchester, Lancashire
Newton Blue
Salary: £26000 - £29000 per annum + benefits etc
Posted: 3 days ago
Berkshire
Deerfoot IT
Salary: £26000 per annum + benefits
Posted: 20 days ago