The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Help Desk Team Lead
Rank 862 863 867
Rank change year-on-year
+1 +4
Permanent jobs requiring a Help Desk Team Lead 33 53 29
As % of all permanent IT jobs located in the UK 0.031% 0.046% 0.027%
As % of the Job Titles category 0.033% 0.048% 0.028%
Number of salaries quoted 33 48 27
Average salary £35,000 £29,000 £30,000
Average salary % change year-on-year
+20.68% -3.33%
90% offered a salary of more than £25,100 £22,000 £26,100
10% offered a salary of more than £49,000 £43,250 £35,000
UK excluding London average salary £32,000 £27,500 £30,000
% change year-on-year
+16.36% -8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101264 109979 101860
As % of all permanent IT jobs located in the UK 94.19% 94.54% 94.30%
Number of salaries quoted 84172 88959 84461
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 27 August 2015 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -9 32 £34,500 +18.96% 1
South East +7 10 £32,750 +0.76%
London +29 9 £45,000 +16.12%
East of England +19 6 £36,500 +62.22%
Essex -2 4 £36,500 -
Berkshire - 3 £37,500 -
Slough - 3 £37,500 -
Surrey - 3 £31,500 -
City of London +25 2 £40,750 -9.44%
Hampshire +19 2 £25,500 +2.00%
West Yorkshire +12 2 £25,000 -10.71%
Yorkshire +9 2 £25,000 -10.71%
West Midlands -8 2 £25,000 -9.09%
Brighouse - 2 £25,000 -
Shropshire - 2 £25,000 -
Bedfordshire - 2 £33,750 -
Telford - 2 £25,000 -
Luton - 2 £33,750 -
Fareham - 2 £25,500 -
Manchester 0 1 £27,000 +22.72%
South West -6 1 £28,500 - 1
North West -10 1 £27,000 +22.72%
Leatherhead - 1 £28,500 -
Crawley - 1 £31,000 -
West Sussex - 1 £31,000 -
Oxfordshire - 1 £37,000 -
Dorset - 1 £28,500 -
Abingdon - 1 £37,000 -
Bournemouth - 1 £28,500 -
Croydon - 1 £32,500 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 27 August 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 44 (67.69%) Windows
2 36 (55.38%) ITIL
3 30 (46.15%) SLA
4 29 (44.62%) Microsoft
5 24 (36.92%) Active Directory
6 16 (24.62%) MS Excel
7 14 (21.54%) VMware
7 14 (21.54%) Windows Server 2008
8 13 (20.00%) Service Delivery
9 12 (18.46%) Incident Management
9 12 (18.46%) Mentoring
10 10 (15.38%) Degree
10 10 (15.38%) MS Office
11 9 (13.85%) Windows Server 2012
12 8 (12.31%) Windows 7
12 8 (12.31%) Windows Server 2003
13 7 (10.77%) ITIL Certification
13 7 (10.77%) SQL Server
14 6 (9.23%) Windows XP
14 6 (9.23%) WAN
14 6 (9.23%) Thin Client
14 6 (9.23%) Sophos
14 6 (9.23%) Law
14 6 (9.23%) Backup Exec
14 6 (9.23%) VMware ESX
14 6 (9.23%) Service Management
14 6 (9.23%) Fat Client
14 6 (9.23%) VMware Infrastructure
15 5 (7.69%) Statistics
15 5 (7.69%) Continuous Improvement

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 27 August 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (7.69%) MS Exchange
2 4 (6.15%) WorkSite
3 1 (1.54%) Exchange Server 2007
3 1 (1.54%) Exchange Server 2010
3 1 (1.54%) Exchange Server 2013
Applications
1 16 (24.62%) MS Excel
2 10 (15.38%) MS Office
3 2 (3.08%) Adobe Creative Suite
Business Applications
1 1 (1.54%) Dynamics CRM
Cloud Services
1 4 (6.15%) Office 365
Communications & Networking
1 6 (9.23%) WAN
2 4 (6.15%) TCP/IP
2 4 (6.15%) LAN
3 2 (3.08%) Firewall
3 2 (3.08%) Wireless
4 1 (1.54%) VoIP
4 1 (1.54%) DNS
4 1 (1.54%) Internet
4 1 (1.54%) DSL
Database & Business Intelligence
1 7 (10.77%) SQL Server
2 3 (4.62%) SQL Server 2005
2 3 (4.62%) SQL Server 2008
General
1 6 (9.23%) Law
2 5 (7.69%) Legal
2 5 (7.69%) Finance
3 4 (6.15%) Banking
4 1 (1.54%) Games
Miscellaneous
1 6 (9.23%) Thin Client
1 6 (9.23%) Fat Client
2 5 (7.69%) Statistics
2 5 (7.69%) Blackberry
3 2 (3.08%) Mathematics
3 2 (3.08%) User Experience
3 2 (3.08%) Analytical Skills
4 1 (1.54%) Client/Server
4 1 (1.54%) iPhone
4 1 (1.54%) Management Information System
4 1 (1.54%) Handset
4 1 (1.54%) PDA
Operating Systems
1 44 (67.69%) Windows
2 14 (21.54%) Windows Server 2008
3 9 (13.85%) Windows Server 2012
4 8 (12.31%) Windows 7
4 8 (12.31%) Windows Server 2003
5 6 (9.23%) Windows XP
6 4 (6.15%) Windows Vista
7 2 (3.08%) Mac OS X
8 1 (1.54%) Linux
8 1 (1.54%) Android
8 1 (1.54%) Windows Mobile
8 1 (1.54%) Apple iOS
8 1 (1.54%) Windows 8
8 1 (1.54%) Windows Phone
Processes & Methodologies
1 36 (55.38%) ITIL
2 13 (20.00%) Service Delivery
3 12 (18.46%) Incident Management
3 12 (18.46%) Mentoring
4 6 (9.23%) Service Management
5 5 (7.69%) Continuous Improvement
5 5 (7.69%) Coaching
6 4 (6.15%) People Management
6 4 (6.15%) Business Transformation
6 4 (6.15%) ITSM
7 3 (4.62%) Disaster Recovery
7 3 (4.62%) Project Management
7 3 (4.62%) Business Continuity
7 3 (4.62%) Line Management
8 2 (3.08%) Service Desk Management
8 2 (3.08%) Problem Management
8 2 (3.08%) CRM
9 1 (1.54%) PRINCE2
9 1 (1.54%) Stakeholder Management
9 1 (1.54%) Fault Management
Programming Languages
1 2 (3.08%) C
2 1 (1.54%) SQL
Qualifications
1 10 (15.38%) Degree
2 7 (10.77%) ITIL Certification
3 3 (4.62%) CCNA
3 3 (4.62%) Cisco Certification
3 3 (4.62%) Microsoft Certification
4 2 (3.08%) MCP
4 2 (3.08%) MCSA
5 1 (1.54%) CCIE
5 1 (1.54%) CCNP
5 1 (1.54%) HND
5 1 (1.54%) MCSE
5 1 (1.54%) Citrix Certification
5 1 (1.54%) MCTS
5 1 (1.54%) MCITP
Quality Assurance & Compliance
1 30 (46.15%) SLA
System Software
1 24 (36.92%) Active Directory
2 6 (9.23%) VMware ESX
2 6 (9.23%) VMware Infrastructure
3 1 (1.54%) XenApp
3 1 (1.54%) Terminal Services
Systems Management
1 6 (9.23%) Backup Exec
Vendors
1 29 (44.62%) Microsoft
2 14 (21.54%) VMware
3 6 (9.23%) Sophos
4 5 (7.69%) Citrix
5 3 (4.62%) Apple
6 2 (3.08%) Cisco
6 2 (3.08%) Adobe
6 2 (3.08%) SolarWinds
7 1 (1.54%) ServiceNow
7 1 (1.54%) LANDesk
7 1 (1.54%) ZyXEL
7 1 (1.54%) Draytek
7 1 (1.54%) NETGEAR
7 1 (1.54%) Sun
7 1 (1.54%) HP
7 1 (1.54%) Dell
7 1 (1.54%) Remedy
Edinburgh, Midlothian
Network ITR
Salary: £30000 - £35000 per annum
Posted: 16 hours ago
Edinburgh, Midlothian
Network IT Recruitment
Posted: 16 hours ago
Wiltshire
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 6 days ago