The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Help Desk Team Lead
Rank 853 866 858
Rank change year-on-year
+13 -8
Permanent jobs requiring a Help Desk Team Lead 44 24 27
As % of all permanent IT jobs located in the UK 0.039% 0.022% 0.023%
As % of the Job Titles category 0.041% 0.023% 0.025%
Number of salaries quoted 41 20 23
Average salary £35,000 £30,000 £25,000
Average salary % change year-on-year
+16.66% +20.00%
90% offered a salary of more than £26,000 £25,000 £23,800
10% offered a salary of more than £42,500 £38,000 £30,000
UK excluding London average salary £32,000 £30,000 £25,000
% change year-on-year
+6.66% +20.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106025 103677 110089
As % of all permanent IT jobs located in the UK 94.67% 94.68% 95.33%
Number of salaries quoted 88349 84138 94850
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 19 December 2014 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 28 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +17 43 £35,000 +16.66% 1
London +30 16 £42,000 +20.00%
South East +16 13 £32,500 +8.33% 1
City of London +34 5 £41,000 +31.20%
Surrey 0 5 £41,000 -3.52%
East of England -15 5 £32,500 -
Yorkshire - 5 £35,000 -
Berkshire - 5 £26,000 - 1
West Yorkshire - 4 £35,000 -
Cambridgeshire -8 3 £29,500 -9.23%
Bradford - 3 £35,000 -
Cambridge - 3 £29,500 -
North West -8 2 £28,000 -6.66%
West Midlands - 2 £21,750 -
Manchester - 2 £28,000 -
Milton Keynes - 2 £30,250 -
Reading - 2 £26,250 -
Hertfordshire - 2 £32,500 -
Buckinghamshire - 2 £30,250 -
Stevenage - 2 £32,500 -
Southampton +2 1 £33,000 +10.00%
Redhill -10 1 £36,000 -15.29%
Hampshire -29 1 £33,000 +10.00%
Shropshire - 1 £23,500 -
Telford - 1 £23,500 -
Uxbridge - 1 £40,000 -
Reigate - 1 £33,000 -
Birmingham - 1 £20,000 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 19 December 2014, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 56 (60.22%) ITIL
2 52 (55.91%) Windows
3 47 (50.54%) SLA
4 32 (34.41%) Microsoft
5 25 (26.88%) MS Office
5 25 (26.88%) Active Directory
6 23 (24.73%) Finance
6 23 (24.73%) MS Excel
6 23 (24.73%) Service Delivery
7 18 (19.35%) Mentoring
8 16 (17.20%) Windows 8
9 14 (15.05%) Incident Management
10 12 (12.90%) Windows 7
10 12 (12.90%) Project Management
10 12 (12.90%) Apple
11 11 (11.83%) Windows XP
11 11 (11.83%) Analytical Skills
12 9 (9.68%) Blackberry
12 9 (9.68%) Degree
12 9 (9.68%) Line Management
13 8 (8.60%) Android
13 8 (8.60%) Problem Management
13 8 (8.60%) Cisco
14 7 (7.53%) TCP/IP
14 7 (7.53%) ITIL Certification
14 7 (7.53%) Banking
15 6 (6.45%) SAP BPC
15 6 (6.45%) SAP R/3
15 6 (6.45%) MS Exchange
15 6 (6.45%) Blackberry Enterprise Server

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 19 December 2014, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (6.45%) MS Exchange
1 6 (6.45%) Blackberry Enterprise Server
2 4 (4.30%) Exchange Server 5.5
2 4 (4.30%) Exchange Server 2007
3 1 (1.08%) Lync
3 1 (1.08%) IIS
3 1 (1.08%) SharePoint
3 1 (1.08%) WorkSite
Applications
1 25 (26.88%) MS Office
2 23 (24.73%) MS Excel
3 6 (6.45%) MS Visio
4 1 (1.08%) MS PowerPoint
Business Applications
1 6 (6.45%) SAP R/3
1 6 (6.45%) SAP BPC
2 1 (1.08%) Advent Moxy
2 1 (1.08%) Dynamics CRM
Cloud Services
1 1 (1.08%) Office 365
Communications & Networking
1 7 (7.53%) TCP/IP
2 6 (6.45%) Internet
3 5 (5.38%) Intranet
4 3 (3.23%) Firewall
4 3 (3.23%) VPN
4 3 (3.23%) DNS
5 2 (2.15%) VoIP
5 2 (2.15%) DHCP
6 1 (1.08%) Wireless
6 1 (1.08%) WAN
Database & Business Intelligence
1 6 (6.45%) SAP BW
2 2 (2.15%) SQL Server
General
1 23 (24.73%) Finance
2 7 (7.53%) Banking
3 5 (5.38%) Legal
4 4 (4.30%) Telecoms
5 3 (3.23%) Advertising
5 3 (3.23%) Law
6 2 (2.15%) Electronics
6 2 (2.15%) Military
6 2 (2.15%) Marketing
7 1 (1.08%) Retail
7 1 (1.08%) Investment Banking
7 1 (1.08%) Publishing
7 1 (1.08%) Financial Institution
Libraries, Frameworks & Software Standards
1 1 (1.08%) Web Services
Miscellaneous
1 11 (11.83%) Analytical Skills
2 9 (9.68%) Blackberry
3 5 (5.38%) Hedge funds
4 2 (2.15%) Kindle
4 2 (2.15%) Chip and PIN
4 2 (2.15%) Management Information System
4 2 (2.15%) Handset
4 2 (2.15%) iPhone
4 2 (2.15%) iPad
5 1 (1.08%) Client/Server
5 1 (1.08%) Foreign Exchange (FX)
5 1 (1.08%) Equities
5 1 (1.08%) Computer Science
5 1 (1.08%) Digital Media
5 1 (1.08%) New Media
5 1 (1.08%) User Experience
Operating Systems
1 52 (55.91%) Windows
2 16 (17.20%) Windows 8
3 12 (12.90%) Windows 7
4 11 (11.83%) Windows XP
5 8 (8.60%) Android
6 6 (6.45%) Windows Server 2008
6 6 (6.45%) Windows Server 2012
7 4 (4.30%) Windows Server 2003
8 3 (3.23%) Apple iOS
9 1 (1.08%) Windows Vista
9 1 (1.08%) Mac OS X
Processes & Methodologies
1 56 (60.22%) ITIL
2 23 (24.73%) Service Delivery
3 18 (19.35%) Mentoring
4 14 (15.05%) Incident Management
5 12 (12.90%) Project Management
6 9 (9.68%) Line Management
7 8 (8.60%) Problem Management
8 6 (6.45%) Service Management
9 5 (5.38%) Performance Improvement
9 5 (5.38%) Demand Management
9 5 (5.38%) Root Cause Analysis
10 4 (4.30%) Time Management
10 4 (4.30%) Stakeholder Management
10 4 (4.30%) Coaching
11 3 (3.23%) People Management
11 3 (3.23%) CRM
11 3 (3.23%) Data Analysis
11 3 (3.23%) Logistics
11 3 (3.23%) Continuous Improvement
12 2 (2.15%) Business Intelligence
Programming Languages
1 3 (3.23%) PowerShell
2 2 (2.15%) C
Qualifications
1 9 (9.68%) Degree
2 7 (7.53%) ITIL Certification
3 4 (4.30%) Security Cleared
4 3 (3.23%) ITIL Foundation Certificate
4 3 (3.23%) SC Cleared
4 3 (3.23%) MCP
4 3 (3.23%) CCNA
4 3 (3.23%) Cisco Certification
4 3 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 47 (50.54%) SLA
2 2 (2.15%) ISO 9001
System Software
1 25 (26.88%) Active Directory
2 3 (3.23%) Microsoft App-V
3 1 (1.08%) VMware Infrastructure
3 1 (1.08%) Hyper-V
Systems Management
1 1 (1.08%) SCCM
1 1 (1.08%) ITRS Geneos
Vendors
1 32 (34.41%) Microsoft
2 12 (12.90%) Apple
3 8 (8.60%) Cisco
4 6 (6.45%) SAP
5 5 (5.38%) Citrix
6 4 (4.30%) MobileIron
7 3 (3.23%) VMware
8 2 (2.15%) Wyse
8 2 (2.15%) SolarWinds
8 2 (2.15%) Avaya
8 2 (2.15%) Reuters
8 2 (2.15%) Bloomberg
9 1 (1.08%) NYFIX
9 1 (1.08%) Oracle
9 1 (1.08%) ServiceNow
9 1 (1.08%) Altiris
9 1 (1.08%) Advent
Berkshire
Deerfoot IT
Salary: £26000 per annum + benefits
Posted: 11 days ago