The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Help Desk Team Lead
Rank 870 904 856
Rank change year-on-year
+34 -48
Permanent jobs requiring a Help Desk Team Lead 33 36 25
As % of all permanent IT jobs located in the UK 0.030% 0.030% 0.022%
As % of the Job Titles category 0.031% 0.032% 0.023%
Number of salaries quoted 32 32 22
Average salary £32,500 £30,000 £26,250
Average salary % change year-on-year
+8.33% +14.28%
90% offered a salary of more than £26,000 £25,050 £23,428
10% offered a salary of more than £42,500 £40,000 £33,000
UK excluding London average salary £32,500 £29,000 £26,000
% change year-on-year
+12.06% +11.53%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 17 April 2015 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 26 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 31 £33,250 +10.83% 5
London +8 15 £37,500 +25.00% 1
South East -6 5 £39,000 +28.92%
Yorkshire +10 4 £30,500 +10.90% 1
West Yorkshire - 4 £30,500 - 1
Oxfordshire - 3 £39,000 -
Abingdon - 3 £39,000 -
Bromley - 3 £30,000 -
East of England - 3 £32,500 -
City of London +25 2 £33,750 -6.89%
Manchester +6 2 £27,500 -3.50%
North West +4 2 £27,500 -3.50%
Luton - 2 £32,500 -
Altrincham - 2 £27,500 -
Bradford - 2 £35,000 -
East Midlands - 2 £34,000 - 2
Wakefield - 2 £26,000 - 1
Bedfordshire - 2 £32,500 -
Kent - 2 £26,000 -
Norfolk - 1 £32,500 -
Northamptonshire - 1 £34,000 -
Derbyshire - 1 - -
Croydon - 1 £37,000 -
Derby - 1 - -
Northampton - 1 £34,000 -
Norwich - 1 £32,500 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 56 (71.79%) Windows
2 41 (52.56%) ITIL
3 38 (48.72%) Microsoft
4 34 (43.59%) SLA
5 31 (39.74%) Active Directory
6 21 (26.92%) Windows 7
6 21 (26.92%) MS Excel
7 20 (25.64%) Windows Server 2008
8 19 (24.36%) Windows XP
9 17 (21.79%) MS Office
9 17 (21.79%) Finance
10 15 (19.23%) Problem Management
10 15 (19.23%) Windows Server 2003
10 15 (19.23%) Windows 8
11 14 (17.95%) Service Delivery
12 13 (16.67%) Incident Management
13 12 (15.38%) Mentoring
14 11 (14.10%) VMware
14 11 (14.10%) Microsoft App-V
14 11 (14.10%) PowerShell
15 10 (12.82%) Degree
16 8 (10.26%) Legal
16 8 (10.26%) Cisco
16 8 (10.26%) MS Exchange
16 8 (10.26%) Windows Server 2012
17 7 (8.97%) Analytical Skills
17 7 (8.97%) Law
17 7 (8.97%) Blackberry
17 7 (8.97%) Project Management
18 6 (7.69%) Apple

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (10.26%) MS Exchange
2 5 (6.41%) WorkSite
3 3 (3.85%) Exchange Server 2007
3 3 (3.85%) Lync
3 3 (3.85%) Blackberry Enterprise Server
4 2 (2.56%) Exchange Server 5.5
4 2 (2.56%) IIS
5 1 (1.28%) Exchange Server 2010
Applications
1 21 (26.92%) MS Excel
2 17 (21.79%) MS Office
3 3 (3.85%) MS Visio
4 2 (2.56%) Adobe Creative Suite
5 1 (1.28%) MS PowerPoint
Business Applications
1 1 (1.28%) Dynamics CRM
Cloud Services
1 4 (5.13%) Office 365
2 1 (1.28%) Microsoft Azure
2 1 (1.28%) Amazon AWS
Communications & Networking
1 5 (6.41%) Firewall
2 4 (5.13%) DNS
2 4 (5.13%) DHCP
3 2 (2.56%) VoIP
3 2 (2.56%) WAN
3 2 (2.56%) SAN
3 2 (2.56%) Wireless
4 1 (1.28%) Internet
4 1 (1.28%) TCP/IP
4 1 (1.28%) VPN
Database & Business Intelligence
1 4 (5.13%) SQL Server
General
1 17 (21.79%) Finance
2 8 (10.26%) Legal
3 7 (8.97%) Law
4 5 (6.41%) Advertising
4 5 (6.41%) Banking
5 4 (5.13%) Marketing
6 2 (2.56%) Telecoms
7 1 (1.28%) Financial Institution
7 1 (1.28%) Publishing
7 1 (1.28%) Games
7 1 (1.28%) Investment Banking
Miscellaneous
1 7 (8.97%) Blackberry
1 7 (8.97%) Analytical Skills
2 3 (3.85%) Hedge funds
2 3 (3.85%) Digital Media
3 2 (2.56%) Kindle
3 2 (2.56%) User Experience
3 2 (2.56%) Management Information System
3 2 (2.56%) Handset
3 2 (2.56%) Statistics
3 2 (2.56%) iPad
4 1 (1.28%) Foreign Exchange (FX)
4 1 (1.28%) EPoS
4 1 (1.28%) Equities
4 1 (1.28%) New Media
Operating Systems
1 56 (71.79%) Windows
2 21 (26.92%) Windows 7
3 20 (25.64%) Windows Server 2008
4 19 (24.36%) Windows XP
5 15 (19.23%) Windows Server 2003
5 15 (19.23%) Windows 8
6 8 (10.26%) Windows Server 2012
7 3 (3.85%) Apple iOS
7 3 (3.85%) Mac OS X
8 1 (1.28%) Windows Vista
Processes & Methodologies
1 41 (52.56%) ITIL
2 15 (19.23%) Problem Management
3 14 (17.95%) Service Delivery
4 13 (16.67%) Incident Management
5 12 (15.38%) Mentoring
6 7 (8.97%) Project Management
7 5 (6.41%) Service Management
7 5 (6.41%) Data Analysis
8 4 (5.13%) Knowledge Management
8 4 (5.13%) Business Intelligence
8 4 (5.13%) Change Management
8 4 (5.13%) Continuous Improvement
8 4 (5.13%) Coaching
9 3 (3.85%) Root Cause Analysis
9 3 (3.85%) Time Management
9 3 (3.85%) CRM
10 2 (2.56%) Migration
10 2 (2.56%) Performance Management
10 2 (2.56%) Data Protection
10 2 (2.56%) Network Management
Programming Languages
1 11 (14.10%) PowerShell
Qualifications
1 10 (12.82%) Degree
2 5 (6.41%) ITIL Certification
3 3 (3.85%) MCITP
3 3 (3.85%) MCSE
3 3 (3.85%) CCNA
3 3 (3.85%) Cisco Certification
3 3 (3.85%) Microsoft Certification
4 2 (2.56%) MCP
5 1 (1.28%) HND
5 1 (1.28%) MCSA
5 1 (1.28%) CCIE
5 1 (1.28%) CCNP
5 1 (1.28%) MCTS
5 1 (1.28%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 34 (43.59%) SLA
2 2 (2.56%) ISO 9001
System Software
1 31 (39.74%) Active Directory
2 11 (14.10%) Microsoft App-V
3 5 (6.41%) VMware Infrastructure
4 1 (1.28%) XenApp
Systems Management
1 3 (3.85%) Backup Exec
2 1 (1.28%) SCCM
2 1 (1.28%) ITRS Geneos
2 1 (1.28%) AirWatch
Vendors
1 38 (48.72%) Microsoft
2 11 (14.10%) VMware
3 8 (10.26%) Cisco
4 6 (7.69%) Apple
5 5 (6.41%) Citrix
6 3 (3.85%) Sophos
6 3 (3.85%) MobileIron
7 2 (2.56%) SonicWALL
7 2 (2.56%) SolarWinds
7 2 (2.56%) Kaseya
7 2 (2.56%) Wyse
7 2 (2.56%) Adobe
7 2 (2.56%) HP
7 2 (2.56%) Dell
8 1 (1.28%) Avaya
8 1 (1.28%) Epicor
8 1 (1.28%) Reuters
8 1 (1.28%) Bloomberg
8 1 (1.28%) Altiris
8 1 (1.28%) LANDesk
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