The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Help Desk Team Lead
Rank 846 865 844
Rank change year-on-year
+19 -21
Permanent jobs requiring a Help Desk Team Lead 35 27 29
As % of all permanent IT jobs located in the UK 0.033% 0.026% 0.027%
As % of the Job Titles category 0.034% 0.027% 0.029%
Number of salaries quoted 34 23 20
Average salary £35,000 £30,000 £25,000
Average salary % change year-on-year
+16.66% +20.00%
90% offered a salary of more than £26,000 £27,500 £23,428
10% offered a salary of more than £44,250 £48,800 £35,300
UK excluding London average salary £32,000 £28,500 £25,000
% change year-on-year
+12.28% +14.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
101499 99519 101734
As % of all permanent IT jobs located in the UK 94.83% 94.46% 94.93%
Number of salaries quoted 83699 79930 86037
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 27 February 2015 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 20 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +1 33 £35,000 +16.66% 6
London +18 13 £40,000 -
Yorkshire +9 11 £35,000 +27.27% 2
West Yorkshire - 11 £35,000 - 1
Bradford - 9 £35,000 -
South East -17 5 £26,000 -8.77% 3
North West -6 3 £27,500 +10.00%
Manchester - 3 £27,500 -
Wakefield - 2 £26,000 - 1
Kent - 2 £26,000 -
Berkshire -1 1 £26,000 -10.34%
City of London -4 1 £30,000 -14.28%
East of England - 1 £32,500 -
Buckinghamshire - 1 £31,500 -
Norfolk - 1 £32,500 -
Surrey - 1 £36,000 -
Milton Keynes - 1 £31,500 -
Norwich - 1 £32,500 -
Redhill - 1 £36,000 -
Uxbridge - 1 £40,000 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 27 February 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 51 (62.20%) Windows
2 50 (60.98%) ITIL
3 37 (45.12%) Microsoft
4 36 (43.90%) Active Directory
4 36 (43.90%) SLA
5 23 (28.05%) MS Office
5 23 (28.05%) MS Excel
6 21 (25.61%) Finance
7 20 (24.39%) Windows XP
8 19 (23.17%) Windows 7
9 17 (20.73%) Problem Management
9 17 (20.73%) Service Delivery
10 16 (19.51%) Windows Server 2008
11 15 (18.29%) Windows 8
12 13 (15.85%) Incident Management
13 12 (14.63%) Windows Server 2003
13 12 (14.63%) Project Management
14 11 (13.41%) Microsoft App-V
14 11 (13.41%) PowerShell
14 11 (13.41%) Mentoring
15 9 (10.98%) VMware
15 9 (10.98%) Analytical Skills
15 9 (10.98%) Line Management
16 8 (9.76%) Degree
16 8 (9.76%) Cisco
17 7 (8.54%) MS Exchange
17 7 (8.54%) Service Management
17 7 (8.54%) Banking
17 7 (8.54%) Android
18 6 (7.32%) Internet

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 27 February 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (8.54%) MS Exchange
2 3 (3.66%) Blackberry Enterprise Server
2 3 (3.66%) Exchange Server 2007
2 3 (3.66%) Lync
3 2 (2.44%) IIS
3 2 (2.44%) Exchange Server 5.5
4 1 (1.22%) WorkSite
4 1 (1.22%) SharePoint
4 1 (1.22%) Exchange Server 2010
Applications
1 23 (28.05%) MS Office
1 23 (28.05%) MS Excel
2 4 (4.88%) MS Visio
3 1 (1.22%) MS PowerPoint
3 1 (1.22%) Adobe Creative Suite
Business Applications
1 1 (1.22%) Dynamics CRM
1 1 (1.22%) Advent Moxy
Cloud Services
1 4 (4.88%) Office 365
2 1 (1.22%) Microsoft Azure
Communications & Networking
1 6 (7.32%) Internet
2 5 (6.10%) DNS
2 5 (6.10%) Intranet
3 4 (4.88%) DHCP
3 4 (4.88%) Firewall
4 3 (3.66%) VPN
5 2 (2.44%) SAN
5 2 (2.44%) VoIP
5 2 (2.44%) Wireless
6 1 (1.22%) WAN
6 1 (1.22%) TCP/IP
Database & Business Intelligence
1 1 (1.22%) SQL Server
General
1 21 (25.61%) Finance
2 7 (8.54%) Banking
3 5 (6.10%) Legal
3 5 (6.10%) Advertising
4 4 (4.88%) Marketing
5 3 (3.66%) Law
6 2 (2.44%) Telecoms
7 1 (1.22%) Financial Institution
7 1 (1.22%) Publishing
7 1 (1.22%) Retail
7 1 (1.22%) Investment Banking
Miscellaneous
1 9 (10.98%) Analytical Skills
2 5 (6.10%) Blackberry
2 5 (6.10%) Hedge funds
3 3 (3.66%) Digital Media
4 2 (2.44%) iPad
4 2 (2.44%) Kindle
4 2 (2.44%) Management Information System
4 2 (2.44%) Handset
5 1 (1.22%) Equities
5 1 (1.22%) Computer Science
5 1 (1.22%) iPhone
5 1 (1.22%) Client/Server
5 1 (1.22%) Foreign Exchange (FX)
5 1 (1.22%) EPoS
5 1 (1.22%) New Media
5 1 (1.22%) User Experience
Operating Systems
1 51 (62.20%) Windows
2 20 (24.39%) Windows XP
3 19 (23.17%) Windows 7
4 16 (19.51%) Windows Server 2008
5 15 (18.29%) Windows 8
6 12 (14.63%) Windows Server 2003
7 7 (8.54%) Android
8 3 (3.66%) Apple iOS
9 2 (2.44%) Mac OS X
9 2 (2.44%) Windows Server 2012
10 1 (1.22%) Windows Vista
Processes & Methodologies
1 50 (60.98%) ITIL
2 17 (20.73%) Service Delivery
2 17 (20.73%) Problem Management
3 13 (15.85%) Incident Management
4 12 (14.63%) Project Management
5 11 (13.41%) Mentoring
6 9 (10.98%) Line Management
7 7 (8.54%) Service Management
8 5 (6.10%) Data Analysis
8 5 (6.10%) Performance Improvement
8 5 (6.10%) Demand Management
9 4 (4.88%) Coaching
9 4 (4.88%) Time Management
9 4 (4.88%) Knowledge Management
9 4 (4.88%) Business Intelligence
9 4 (4.88%) Change Management
10 3 (3.66%) CRM
10 3 (3.66%) Migration
10 3 (3.66%) Stakeholder Management
10 3 (3.66%) Continuous Improvement
Programming Languages
1 11 (13.41%) PowerShell
2 2 (2.44%) C
Qualifications
1 8 (9.76%) Degree
2 5 (6.10%) ITIL Certification
3 4 (4.88%) Microsoft Certification
4 3 (3.66%) MCP
4 3 (3.66%) CCNA
4 3 (3.66%) Cisco Certification
5 2 (2.44%) MCSE
5 2 (2.44%) SC Cleared
5 2 (2.44%) Security Cleared
5 2 (2.44%) ITIL Foundation Certificate
5 2 (2.44%) MCITP
Quality Assurance & Compliance
1 36 (43.90%) SLA
2 2 (2.44%) ISO 9001
System Software
1 36 (43.90%) Active Directory
2 11 (13.41%) Microsoft App-V
3 5 (6.10%) VMware Infrastructure
Systems Management
1 1 (1.22%) SCCM
1 1 (1.22%) ITRS Geneos
Vendors
1 37 (45.12%) Microsoft
2 9 (10.98%) VMware
3 8 (9.76%) Cisco
4 6 (7.32%) Apple
5 4 (4.88%) Citrix
5 4 (4.88%) MobileIron
6 2 (2.44%) SolarWinds
6 2 (2.44%) Kaseya
6 2 (2.44%) Avaya
6 2 (2.44%) Wyse
6 2 (2.44%) SonicWALL
6 2 (2.44%) Reuters
6 2 (2.44%) Bloomberg
6 2 (2.44%) HP
6 2 (2.44%) Dell
7 1 (1.22%) Adobe
7 1 (1.22%) NYFIX
7 1 (1.22%) Advent
7 1 (1.22%) Altiris
7 1 (1.22%) LANDesk
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