The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Help Desk Team Lead
Rank 854 830 853
Rank change year-on-year
-24 +23
Permanent jobs requiring a Help Desk Team Lead 50 31 39
As % of all permanent IT jobs located in the UK 0.044% 0.029% 0.034%
As % of the Job Titles category 0.046% 0.031% 0.035%
Number of salaries quoted 48 29 36
Average salary £33,000 £30,000 £31,500
Average salary % change year-on-year
+10.00% -4.76%
90% offered a salary of more than £22,000 £26,700 £23,100
10% offered a salary of more than £45,000 £35,000 £41,750
UK excluding London average salary £28,500 £30,000 £30,000
% change year-on-year
-5.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107924 99127 110240
As % of all permanent IT jobs located in the UK 94.46% 94.27% 95.15%
Number of salaries quoted 87419 82406 94006
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 18 September 2014 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 18 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -25 50 £33,000 +10.00% 1
London -20 13 £45,000 +69.81%
East Midlands -7 8 £32,000 +16.36% 1
South East -20 8 £35,000 +16.66%
City of London - 7 £45,000 -
North West -13 6 £22,000 -15.38%
East of England -18 6 £25,500 -15.00%
Manchester - 6 £22,000 -
West Midlands - 5 £26,500 -
Cambridgeshire -2 4 £31,750 -2.30%
Birmingham - 4 £27,000 -
Northamptonshire - 4 £28,500 - 1
Nottinghamshire +5 3 £35,000 +27.27%
Surrey -10 3 £41,500 +27.69%
South West - 3 £28,000 -
Cambridge - 3 £28,500 -
Mansfield - 3 £35,000 -
Gloucestershire - 3 £28,000 -
Middlesex - 3 £35,000 -
Stevenage +7 2 £22,500 -25.00%
Hertfordshire -12 2 £22,500 -25.00%
East Sussex - 2 £33,000 -
Northampton - 2 £28,500 -
Cheltenham - 2 £27,750 -
Hastings - 2 £33,000 -
Bradford - 1 £28,000 -
Peterborough - 1 £35,000 -
Reigate - 1 £33,500 -
Telford - 1 £23,500 -
Derbyshire - 1 £35,000 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 18 September 2014, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 58 (59.18%) Windows
2 51 (52.04%) ITIL
3 47 (47.96%) Microsoft
4 40 (40.82%) SLA
5 38 (38.78%) MS Office
6 30 (30.61%) Active Directory
7 27 (27.55%) Service Delivery
8 22 (22.45%) Finance
9 20 (20.41%) Windows 8
10 19 (19.39%) Apple
11 18 (18.37%) Windows 7
12 17 (17.35%) Mentoring
13 15 (15.31%) Telecoms
14 14 (14.29%) MS Exchange
14 14 (14.29%) Analytical Skills
15 13 (13.27%) MS Excel
15 13 (13.27%) Windows XP
16 11 (11.22%) Project Management
16 11 (11.22%) TCP/IP
16 11 (11.22%) Windows Server 2012
17 10 (10.20%) ITIL Certification
17 10 (10.20%) Internet
18 9 (9.18%) Blackberry
18 9 (9.18%) VMware
19 8 (8.16%) Incident Management
19 8 (8.16%) Windows Vista
19 8 (8.16%) Apple iOS
19 8 (8.16%) Citrix
20 7 (7.14%) Cisco
20 7 (7.14%) Firewall

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 18 September 2014, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (14.29%) MS Exchange
2 6 (6.12%) Blackberry Enterprise Server
3 4 (4.08%) Exchange Server 2007
3 4 (4.08%) Exchange Server 5.5
4 3 (3.06%) IIS
5 2 (2.04%) SharePoint
6 1 (1.02%) SharePoint Server
Applications
1 38 (38.78%) MS Office
2 13 (13.27%) MS Excel
3 5 (5.10%) MS Visio
Business Applications
1 6 (6.12%) SAP BPC
1 6 (6.12%) SAP R/3
2 1 (1.02%) Advent Moxy
Cloud Services
1 2 (2.04%) Microsoft Azure
Communications & Networking
1 11 (11.22%) TCP/IP
2 10 (10.20%) Internet
3 7 (7.14%) Firewall
4 4 (4.08%) VPN
5 3 (3.06%) DNS
5 3 (3.06%) DHCP
6 2 (2.04%) Intranet
6 2 (2.04%) WAN
6 2 (2.04%) FTP
7 1 (1.02%) LAN
7 1 (1.02%) Wireless
Database & Business Intelligence
1 6 (6.12%) SAP BW
2 4 (4.08%) SQL Server
3 2 (2.04%) SQL Server 2005
3 2 (2.04%) SQL Server 2008
General
1 22 (22.45%) Finance
2 15 (15.31%) Telecoms
3 7 (7.14%) Banking
4 4 (4.08%) Military
4 4 (4.08%) Electronics
5 3 (3.06%) Marketing
6 1 (1.02%) Legal
6 1 (1.02%) Publishing
6 1 (1.02%) Retail
Libraries, Frameworks & Software Standards
1 2 (2.04%) MSMQ
2 1 (1.02%) Web Services
Miscellaneous
1 14 (14.29%) Analytical Skills
2 9 (9.18%) Blackberry
3 4 (4.08%) Chip and PIN
4 3 (3.06%) iPhone
5 2 (2.04%) Hedge funds
5 2 (2.04%) User Experience
6 1 (1.02%) Client/Server
6 1 (1.02%) Computer Science
6 1 (1.02%) Data Protection Act
Operating Systems
1 58 (59.18%) Windows
2 20 (20.41%) Windows 8
3 18 (18.37%) Windows 7
4 13 (13.27%) Windows XP
5 11 (11.22%) Windows Server 2012
6 8 (8.16%) Windows Vista
6 8 (8.16%) Apple iOS
7 5 (5.10%) Android
8 4 (4.08%) Windows Server 2008
9 3 (3.06%) Windows Server 2003
10 2 (2.04%) Windows Mobile
Processes & Methodologies
1 51 (52.04%) ITIL
2 27 (27.55%) Service Delivery
3 17 (17.35%) Mentoring
4 11 (11.22%) Project Management
5 8 (8.16%) Incident Management
6 6 (6.12%) Service Management
7 5 (5.10%) Stakeholder Management
8 4 (4.08%) Resource Management
8 4 (4.08%) Problem Management
8 4 (4.08%) Root Cause Analysis
8 4 (4.08%) Line Management
9 3 (3.06%) Coaching
9 3 (3.06%) Time Management
9 3 (3.06%) Digital Marketing
9 3 (3.06%) Portfolio Management
9 3 (3.06%) Logistics
10 2 (2.04%) Performance Improvement
10 2 (2.04%) Demand Management
10 2 (2.04%) Workflow
11 1 (1.02%) People Management
Programming Languages
1 3 (3.06%) SQL
2 2 (2.04%) T-SQL
2 2 (2.04%) C
Qualifications
1 10 (10.20%) ITIL Certification
2 7 (7.14%) Degree
3 5 (5.10%) Microsoft Certification
4 4 (4.08%) Security Cleared
5 3 (3.06%) SC Cleared
6 2 (2.04%) MCP
6 2 (2.04%) Cisco Certification
6 2 (2.04%) CCNA
6 2 (2.04%) ITIL Foundation Certificate
7 1 (1.02%) MCSE
7 1 (1.02%) VCAP
7 1 (1.02%) JNCIA
7 1 (1.02%) JNCIS
7 1 (1.02%) MCTS
7 1 (1.02%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 40 (40.82%) SLA
System Software
1 30 (30.61%) Active Directory
2 2 (2.04%) VMware Infrastructure
2 2 (2.04%) Hyper-V
3 1 (1.02%) VMware ESX
Systems Management
1 4 (4.08%) Backup Exec
2 1 (1.02%) SCCM
2 1 (1.02%) SCOM
Vendors
1 47 (47.96%) Microsoft
2 19 (19.39%) Apple
3 9 (9.18%) VMware
4 8 (8.16%) Citrix
5 7 (7.14%) Cisco
6 6 (6.12%) SAP
7 1 (1.02%) Avaya
7 1 (1.02%) Juniper
7 1 (1.02%) NetApp
7 1 (1.02%) Oracle
7 1 (1.02%) Reuters
7 1 (1.02%) Bloomberg
7 1 (1.02%) NYFIX
7 1 (1.02%) Symantec
7 1 (1.02%) SolarWinds
7 1 (1.02%) Advent
7 1 (1.02%) MobileIron
Northamptonshire
Global Technology Solutions Ltd
Salary: £28000 - £30000 per annum
Posted: 6 days ago