The table below looks at the statistics for the Help Desk Team Lead role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Team Lead in their job title over the 3 months to 31 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Mar 2015
Same period 2014 Same period 2013
Help Desk Team Lead
Rank 866 876 878
Rank change year-on-year
+10 +2
Permanent jobs requiring a Help Desk Team Lead 29 30 26
As % of all permanent IT jobs located in the UK 0.026% 0.026% 0.024%
As % of the Job Titles category 0.028% 0.028% 0.025%
Number of salaries quoted 27 26 20
Average salary £31,500 £30,000 £26,000
Average salary % change year-on-year
+5.00% +15.38%
90% offered a salary of more than £26,000 £28,500 £23,428
10% offered a salary of more than £41,000 £44,250 £35,300
UK excluding London average salary £29,000 £30,000 £26,000
% change year-on-year
-3.33% +15.38%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103849 108425 103990
As % of all permanent IT jobs located in the UK 94.75% 94.58% 94.80%
Number of salaries quoted 85040 87699 86943
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Help Desk Team Lead
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Team Lead in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Team Lead Jobs Demand Trend in the UK

Help Desk Team Lead
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Team Lead within the UK.

Help Desk Team Lead Salary Trend in the UK

Help Desk Team Lead
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Team Lead over the 3 months to 31 March 2015 within the UK.

Help Desk Team Lead Salary Histogram in the UK

Help Desk Team Lead
Top 21 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Team Lead within the UK over the 3 months to 31 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 27 £32,500 +8.33% 1
London +11 13 £36,250 +20.83% 1
Yorkshire -4 6 £35,000 +27.27%
West Yorkshire - 6 £35,000 -
Bradford - 4 £35,000 -
South East -1 3 £26,000 -11.86%
Manchester - 3 £27,500 -
North West - 3 £27,500 -
City of London +4 2 £33,750 -10.00%
Kent - 2 £26,000 -
Wakefield - 2 £26,000 -
Altrincham - 2 £27,500 -
Abingdon - 1 £40,000 -
Bromley - 1 £30,000 -
Derby - 1 - -
Derbyshire - 1 - -
Norwich - 1 £32,500 -
Norfolk - 1 £32,500 -
Oxfordshire - 1 £40,000 -
East Midlands - 1 - -
East of England - 1 £32,500 -

Help Desk Team Lead
Top 30 Related IT Skills

For the 6 months to 31 March 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title.

1 48 (67.61%) Windows
2 39 (54.93%) ITIL
3 34 (47.89%) Microsoft
4 30 (42.25%) SLA
4 30 (42.25%) Active Directory
5 21 (29.58%) MS Excel
6 19 (26.76%) Windows XP
6 19 (26.76%) Windows 7
7 18 (25.35%) Windows Server 2008
7 18 (25.35%) Finance
8 16 (22.54%) MS Office
9 15 (21.13%) Problem Management
9 15 (21.13%) Windows Server 2003
9 15 (21.13%) Windows 8
10 11 (15.49%) Service Delivery
10 11 (15.49%) PowerShell
10 11 (15.49%) Microsoft App-V
10 11 (15.49%) Incident Management
11 10 (14.08%) Project Management
11 10 (14.08%) Mentoring
12 8 (11.27%) VMware
12 8 (11.27%) Cisco
12 8 (11.27%) MS Exchange
13 7 (9.86%) Degree
13 7 (9.86%) Analytical Skills
14 6 (8.45%) Windows Server 2012
14 6 (8.45%) Banking
14 6 (8.45%) Apple
15 5 (7.04%) Blackberry
15 5 (7.04%) Service Management

Help Desk Team Lead
Top Related IT Skills by Category

For the 6 months to 31 March 2015, IT jobs within the UK that cited Help Desk Team Lead in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Team Lead in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (11.27%) MS Exchange
2 3 (4.23%) Blackberry Enterprise Server
2 3 (4.23%) Exchange Server 2007
2 3 (4.23%) Lync
3 2 (2.82%) IIS
3 2 (2.82%) Exchange Server 5.5
3 2 (2.82%) WorkSite
4 1 (1.41%) Exchange Server 2010
Applications
1 21 (29.58%) MS Excel
2 16 (22.54%) MS Office
3 3 (4.23%) MS Visio
4 2 (2.82%) Adobe Creative Suite
5 1 (1.41%) MS PowerPoint
Business Applications
1 1 (1.41%) Dynamics CRM
Cloud Services
1 4 (5.63%) Office 365
2 1 (1.41%) Microsoft Azure
Communications & Networking
1 5 (7.04%) Firewall
2 4 (5.63%) DHCP
2 4 (5.63%) DNS
2 4 (5.63%) Internet
3 3 (4.23%) Intranet
4 2 (2.82%) SAN
4 2 (2.82%) VoIP
4 2 (2.82%) WAN
4 2 (2.82%) Wireless
5 1 (1.41%) TCP/IP
5 1 (1.41%) VPN
Database & Business Intelligence
1 1 (1.41%) SQL Server
General
1 18 (25.35%) Finance
2 6 (8.45%) Banking
3 5 (7.04%) Legal
3 5 (7.04%) Advertising
4 4 (5.63%) Law
4 4 (5.63%) Marketing
5 2 (2.82%) Telecoms
6 1 (1.41%) Financial Institution
6 1 (1.41%) Publishing
6 1 (1.41%) Investment Banking
Miscellaneous
1 7 (9.86%) Analytical Skills
2 5 (7.04%) Blackberry
3 3 (4.23%) Hedge funds
3 3 (4.23%) Digital Media
4 2 (2.82%) iPad
4 2 (2.82%) User Experience
4 2 (2.82%) Kindle
4 2 (2.82%) Management Information System
4 2 (2.82%) Handset
5 1 (1.41%) Equities
5 1 (1.41%) Foreign Exchange (FX)
5 1 (1.41%) EPoS
5 1 (1.41%) New Media
Operating Systems
1 48 (67.61%) Windows
2 19 (26.76%) Windows XP
2 19 (26.76%) Windows 7
3 18 (25.35%) Windows Server 2008
4 15 (21.13%) Windows Server 2003
4 15 (21.13%) Windows 8
5 6 (8.45%) Windows Server 2012
6 4 (5.63%) Android
7 3 (4.23%) Apple iOS
7 3 (4.23%) Mac OS X
8 1 (1.41%) Windows Vista
Processes & Methodologies
1 39 (54.93%) ITIL
2 15 (21.13%) Problem Management
3 11 (15.49%) Service Delivery
3 11 (15.49%) Incident Management
4 10 (14.08%) Project Management
4 10 (14.08%) Mentoring
5 5 (7.04%) Line Management
5 5 (7.04%) Service Management
5 5 (7.04%) Data Analysis
6 4 (5.63%) Knowledge Management
6 4 (5.63%) Business Intelligence
6 4 (5.63%) Change Management
6 4 (5.63%) Coaching
7 3 (4.23%) CRM
7 3 (4.23%) Time Management
7 3 (4.23%) Performance Improvement
7 3 (4.23%) Demand Management
7 3 (4.23%) Root Cause Analysis
8 2 (2.82%) Mobile Device Management
8 2 (2.82%) Performance Management
Programming Languages
1 11 (15.49%) PowerShell
Qualifications
1 7 (9.86%) Degree
2 3 (4.23%) MCITP
2 3 (4.23%) MCSE
2 3 (4.23%) CCNA
2 3 (4.23%) Cisco Certification
2 3 (4.23%) Microsoft Certification
2 3 (4.23%) ITIL Certification
3 2 (2.82%) MCP
4 1 (1.41%) HND
4 1 (1.41%) ITIL Foundation Certificate
4 1 (1.41%) MCTS
4 1 (1.41%) MCSA
4 1 (1.41%) CCIE
4 1 (1.41%) CCNP
Quality Assurance & Compliance
1 30 (42.25%) SLA
2 2 (2.82%) ISO 9001
System Software
1 30 (42.25%) Active Directory
2 11 (15.49%) Microsoft App-V
3 5 (7.04%) VMware Infrastructure
Systems Management
1 1 (1.41%) Backup Exec
1 1 (1.41%) SCCM
1 1 (1.41%) ITRS Geneos
Vendors
1 34 (47.89%) Microsoft
2 8 (11.27%) Cisco
2 8 (11.27%) VMware
3 6 (8.45%) Apple
4 3 (4.23%) Citrix
4 3 (4.23%) MobileIron
5 2 (2.82%) Wyse
5 2 (2.82%) SonicWALL
5 2 (2.82%) SolarWinds
5 2 (2.82%) Kaseya
5 2 (2.82%) Adobe
5 2 (2.82%) HP
5 2 (2.82%) Dell
6 1 (1.41%) Reuters
6 1 (1.41%) Bloomberg
6 1 (1.41%) Sophos
6 1 (1.41%) Altiris
6 1 (1.41%) LANDesk
6 1 (1.41%) Avaya
6 1 (1.41%) Epicor
London
Information Technology Services
Salary: £40k - 45k per year + Benefits
Posted: Yesterday