The statistics below represent IT contracts advertised across the Wales region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 59 82 76
Rank change year-on-year
+23 -6
Contract jobs requiring a Technical Support 3 1 1
As % of all contract IT jobs located in Wales 0.48% 0.12% 0.13%
As % of the Job Titles category 0.49% 0.12% 0.13%
Number of daily rates quoted 1 1 0
Median daily rate £102 £275 -
Median daily rate % change year-on-year
-62.90% -
UK excluding London median daily rate £300 £275 £228
% change year-on-year
+9.09% +20.87%
Number of hourly rates quoted 2 0 0
Median hourly rate £12.25 - -
UK excluding London median hourly rate £15.24 £17.00 £17.00
% change year-on-year
-10.35% -
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wales region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wales
Contract IT job ads with a match in the
Job Titles category
618 829 744
As % of all contract IT jobs located in Wales 98.10% 96.06% 96.88%
Number of daily rates quoted 407 594 507
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £220 £240 £200
10% offered a daily rate of more than £500 £475 £461
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 48 51 26
Median hourly rate £12.38 £11.89 £16.00
Median hourly rate % change year-on-year
+4.12% -25.68%
90% offered a hourly rate of more than £10.00 £9.00 £9.00
10% offered a hourly rate of more than £20.50 £21.85 £65.00
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Technical Support
Jobs Demand Trend in Wales

The demand trend of IT contracts across the Wales region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Wales

Technical Support
Daily Rate Trend in Wales

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Wales region.

Technical Support Daily Rate Trend in Wales

Technical Support
Hourly Rate Trend in Wales

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Wales region.

Technical Support Hourly Rate Trend in Wales

Technical Support
Contract Job Locations in Wales

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Wales region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
North Wales - 2 - -
West Wales - 1 £102 -
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in Wales

For the 6 months to 27 September 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wales region featuring Technical Support in the job title.

1 4 (80.00%) Windows
2 2 (40.00%) Microsoft
2 2 (40.00%) SC Cleared
2 2 (40.00%) Security Cleared
2 2 (40.00%) Windows Server
2 2 (40.00%) MS Exchange
2 2 (40.00%) Active Directory
3 1 (20.00%) Citrix
3 1 (20.00%) Cisco Certification
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) Terminal Services
3 1 (20.00%) arcserve
3 1 (20.00%) Symantec
3 1 (20.00%) Remedy
3 1 (20.00%) Intel Security
3 1 (20.00%) Norton AntiVirus
3 1 (20.00%) Sophos
3 1 (20.00%) Blackberry
3 1 (20.00%) Blackberry Enterprise Server
3 1 (20.00%) DHCP
3 1 (20.00%) TCP/IP
3 1 (20.00%) DNS
3 1 (20.00%) MCSE
3 1 (20.00%) VBScript
3 1 (20.00%) MCP
3 1 (20.00%) VMware Certified Professional (VCP)
3 1 (20.00%) Exchange Server 2000
3 1 (20.00%) Exchange Server 2003
3 1 (20.00%) Microsoft Virtual Server
3 1 (20.00%) Exchange Server 2007

Technical Support Skill Set
Top Related IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (40.00%) MS Exchange
2 1 (20.00%) Blackberry Enterprise Server
2 1 (20.00%) Exchange Server 2000
2 1 (20.00%) Exchange Server 2003
2 1 (20.00%) Exchange Server 2007
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) TCP/IP
Miscellaneous
1 1 (20.00%) Blackberry
1 1 (20.00%) Clustering
Operating Systems
1 4 (80.00%) Windows
2 2 (40.00%) Windows Server
3 1 (20.00%) Windows Server 2008
Processes & Methodologies
1 1 (20.00%) Disaster Recovery
1 1 (20.00%) Line Management
Programming Languages
1 1 (20.00%) PowerShell
1 1 (20.00%) VBScript
Qualifications
1 2 (40.00%) SC Cleared
1 2 (40.00%) Security Cleared
2 1 (20.00%) CCNA
2 1 (20.00%) Cisco Certification
2 1 (20.00%) MCP
2 1 (20.00%) MCSE
2 1 (20.00%) Microsoft Certification
2 1 (20.00%) VMware Certified Professional (VCP)
System Software
1 2 (40.00%) Active Directory
2 1 (20.00%) Citrix Presentation Server
2 1 (20.00%) Microsoft Virtual Server
2 1 (20.00%) Terminal Services
2 1 (20.00%) Virtual Servers
2 1 (20.00%) VMware ESX
2 1 (20.00%) VMware Infrastructure
Systems Management
1 1 (20.00%) Backup Exec
1 1 (20.00%) Microsoft Clustering
1 1 (20.00%) NetBackup
1 1 (20.00%) Norton AntiVirus
Vendors
1 2 (40.00%) Microsoft
2 1 (20.00%) arcserve
2 1 (20.00%) Citrix
2 1 (20.00%) Intel Security
2 1 (20.00%) Remedy
2 1 (20.00%) Sophos
2 1 (20.00%) Symantec
2 1 (20.00%) Virgin Media
2 1 (20.00%) VMware