Technical Support
UK
The median Technical Support daily rate in the UK is £218 according to job vacancies posted during the 6 months to 28 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 28 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 423 | 628 | 662 |
| Rank change year-on-year | +205 | +34 | -83 |
| Contract jobs requiring a Technical Support | 172 | 88 | 193 |
| As % of all contract jobs advertised in the UK | 0.40% | 0.15% | 0.22% |
| As % of the Job Titles category | 0.43% | 0.16% | 0.23% |
| Number of daily rates quoted | 96 | 58 | 105 |
| 10th Percentile | £143 | £144 | £154 |
| 25th Percentile | £150 | £173 | £200 |
| Median daily rate (50th Percentile) | £218 | £210 | £260 |
| Median % change year-on-year | +3.93% | -19.23% | +4.00% |
| 75th Percentile | £288 | £338 | £380 |
| 90th Percentile | £350 | £383 | £598 |
| UK excluding London median daily rate | £175 | £185 | £245 |
| % change year-on-year | -5.41% | -24.49% | +22.50% |
| Number of hourly rates quoted | 21 | 8 | 15 |
| 10th Percentile | £12.34 | £14.78 | £12.35 |
| 25th Percentile | £12.50 | £15.61 | £13.88 |
| Median hourly rate | £19.05 | £21.11 | £18.76 |
| Median % change year-on-year | -9.76% | +12.53% | +50.08% |
| 75th Percentile | £23.75 | £27.09 | £23.50 |
| 90th Percentile | - | £34.33 | £43.57 |
| UK excluding London median hourly rate | £15.85 | £18.41 | £16.63 |
| % change year-on-year | -13.88% | +10.67% | +33.04% |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,181 | 56,479 | 84,762 |
| % of contract IT jobs with a recognized job title | 92.77% | 94.61% | 95.48% |
| Number of daily rates quoted | 26,164 | 39,476 | 59,482 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £409 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £731 |
| UK excluding London median daily rate | £491 | £500 | £475 |
| % change year-on-year | -1.87% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,646 | 1,570 | 2,098 |
| 10th Percentile | £12.86 | £14.29 | £12.50 |
| 25th Percentile | £16.30 | £19.49 | £15.50 |
| Median hourly rate | £35.96 | £45.00 | £23.03 |
| Median % change year-on-year | -20.10% | +95.42% | +0.12% |
| 75th Percentile | £60.00 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £75.75 | £63.16 |
| UK excluding London median hourly rate | £37.75 | £42.50 | £19.50 |
| % change year-on-year | -11.18% | +117.95% | +2.55% |
Technical Support
Job Vacancy Trend
Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised.
Technical Support
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing Technical Support.
Technical Support
Daily Rate Histogram
Daily rate distribution for jobs citing Technical Support over the 6 months to 28 April 2024.
Technical Support
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing Technical Support.
Technical Support
Hourly Rate Histogram
Hourly rate distribution of jobs citing Technical Support over the 6 months to 28 April 2024.
Technical Support
Top 15 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +201 | 163 | £218 | +2.71% | 208 |
| UK excluding London | +139 | 121 | £175 | -5.41% | 189 |
| Work from Home | +159 | 55 | £153 | -49.00% | 59 |
| London | +113 | 41 | £240 | -12.73% | 38 |
| South West | +47 | 38 | £165 | -52.86% | 28 |
| Midlands | +52 | 27 | £225 | +50.00% | 31 |
| East of England | +27 | 24 | £330 | -9.59% | 20 |
| South East | +35 | 23 | £150 | -34.07% | 39 |
| West Midlands | +49 | 20 | £225 | +50.00% | 12 |
| East Midlands | - | 7 | - | - | 19 |
| North of England | +19 | 5 | £270 | +54.29% | 58 |
| North West | +13 | 4 | £275 | +41.94% | 37 |
| Scotland | +32 | 3 | £175 | +40.00% | 9 |
| Yorkshire | +20 | 1 | £265 | +65.63% | 15 |
| Northern Ireland | +8 | 1 | - | - | 3 |
Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 28 April 2024, Technical Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Technical Support in the job title.
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Technical Support Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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