The table below looks at the statistics for Service Management skills in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 15 18 13
Rank change year-on-year
+3 -5
Contract jobs citing Service Management 26 7 7
As % of all contract IT jobs located in Warrington 12.04% 4.58% 7.14%
As % of the Processes & Methodologies category 13.40% 6.73% 10.61%
Number of daily rates quoted 23 1 1
Average daily rate
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£110 £688 £90
Average daily rate % change year-on-year
-84.00% +663.88%
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 0 1 0
Average hourly rate - £10.00 -
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
Cheshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Warrington region.

Processes & Methodologies Category
Warrington
Contract IT job ads with a match in the
Processes & Methodologies category
194 104 66
As % of all contract IT jobs located in Warrington 89.81% 67.97% 67.35%
Number of daily rates quoted 91 43 30
Average daily rate £400 £300 £325
Average daily rate % change year-on-year
+33.33% -7.69%
90% offered a daily rate of more than £110 £270 £140
10% offered a daily rate of more than £518 £630 £565
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 7 3 2
Average hourly rate £15.00 £10.50 £19.50
Average hourly rate % change year-on-year
+42.85% -46.15%
90% offered a hourly rate of more than £10.00 £10.00 £19.10
10% offered a hourly rate of more than £19.86 £26.05 £19.90
UK excluding London average hourly rate £25.00 £27.50 £29.50
% change year-on-year
-9.09% -6.77%

Service Management
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Warrington region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warrington

Service Management
Daily Rate Trend in Warrington

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Warrington region.

Service Management Daily Rate Trend in Warrington

Service Management
Daily Rate Histogram in Warrington

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Warrington region over the 3 months to 26 November 2014.

Service Management Daily Rate Histogram in Warrington

Service Management
Hourly Rate Trend in Warrington

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Warrington region.

Service Management Hourly Rate Trend in Warrington

Service Management
Top 30 Related IT Skills in Warrington

For the 6 months to 26 November 2014, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 34 (87.18%) ITIL
2 29 (74.36%) SLA
2 29 (74.36%) HP
3 25 (64.10%) MS Excel
4 24 (61.54%) Microsoft
5 23 (58.97%) Security Cleared
6 21 (53.85%) MS Office
6 21 (53.85%) MCP
6 21 (53.85%) SC Cleared
7 20 (51.28%) IBM Notes
7 20 (51.28%) OpenView
7 20 (51.28%) Systems Management Server (SMS)
7 20 (51.28%) Lotus
8 10 (25.64%) Telecoms
9 8 (20.51%) Service Delivery
10 7 (17.95%) Problem Management
11 6 (15.38%) ITSM
11 6 (15.38%) Analytical Skills
12 5 (12.82%) Incident Management
12 5 (12.82%) Risk Management
12 5 (12.82%) Configuration Management
12 5 (12.82%) Windows
13 4 (10.26%) ISEB
13 4 (10.26%) CMDB
13 4 (10.26%) Performance Management
13 4 (10.26%) CRAMM
13 4 (10.26%) Windows Server 2008
13 4 (10.26%) Root Cause Analysis
14 3 (7.69%) F5
14 3 (7.69%) VMware Infrastructure

Service Management
Top Related IT Skills in Warrington by Category

For the 6 months to 26 November 2014, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (51.28%) IBM Notes
2 3 (7.69%) MS Exchange
2 3 (7.69%) Documentum
2 3 (7.69%) WebLogic
2 3 (7.69%) IIS
3 1 (2.56%) Exchange Server 2010
Applications
1 25 (64.10%) MS Excel
2 21 (53.85%) MS Office
Business Applications
1 3 (7.69%) Oracle EBS
Communications & Networking
1 2 (5.13%) Intranet
2 1 (2.56%) TCP/IP
2 1 (2.56%) VPN
Database & Business Intelligence
1 3 (7.69%) Oracle Database
1 3 (7.69%) BODI
1 3 (7.69%) SQL Server
General
1 10 (25.64%) Telecoms
2 1 (2.56%) Finance
Job Titles
1 27 (69.23%) Analyst
2 22 (56.41%) Service Analyst
3 21 (53.85%) Service Desk Analyst
4 4 (10.26%) Service Manager
5 3 (7.69%) Services Delivery Manager
5 3 (7.69%) Delivery Manager
6 2 (5.13%) Infrastructure Engineer
6 2 (5.13%) IT Services Manager
7 1 (2.56%) 1st Line Support Engineer
7 1 (2.56%) Digital Project Manager
7 1 (2.56%) Service Design Manager
7 1 (2.56%) Problem Analyst
7 1 (2.56%) IT Services Delivery Manager
7 1 (2.56%) Enterprise Architect
7 1 (2.56%) Help Desk Analyst
7 1 (2.56%) 1st Line Support
7 1 (2.56%) Support Engineer
7 1 (2.56%) Architect
7 1 (2.56%) Project Manager
Miscellaneous
1 6 (15.38%) Analytical Skills
2 4 (10.26%) CMDB
3 3 (7.69%) Enterprise Software
3 3 (7.69%) Management Information System
4 2 (5.13%) Replication
4 2 (5.13%) Computer Science
5 1 (2.56%) Open Source
Operating Systems
1 5 (12.82%) Windows
2 4 (10.26%) Windows Server 2008
3 3 (7.69%) Windows Server 2003
3 3 (7.69%) HPUX
3 3 (7.69%) Solaris
4 2 (5.13%) UNIX
4 2 (5.13%) Windows 7
5 1 (2.56%) Windows Server 2012
5 1 (2.56%) Linux
Processes & Methodologies
1 34 (87.18%) ITIL
2 8 (20.51%) Service Delivery
3 7 (17.95%) Problem Management
4 6 (15.38%) ITSM
5 5 (12.82%) Incident Management
5 5 (12.82%) Risk Management
5 5 (12.82%) Configuration Management
6 4 (10.26%) Performance Management
6 4 (10.26%) CRAMM
6 4 (10.26%) Root Cause Analysis
7 3 (7.69%) Time Management
7 3 (7.69%) Disaster Recovery
8 2 (5.13%) Migration
8 2 (5.13%) TOGAF
8 2 (5.13%) CAFM
8 2 (5.13%) Knowledge Management
8 2 (5.13%) Service Desk Management
8 2 (5.13%) Mentoring
8 2 (5.13%) Coaching
8 2 (5.13%) Change Control
Programming Languages
1 1 (2.56%) Scala
1 1 (2.56%) C
1 1 (2.56%) Java
1 1 (2.56%) PHP
1 1 (2.56%) VB
Qualifications
1 23 (58.97%) Security Cleared
2 21 (53.85%) MCP
2 21 (53.85%) SC Cleared
3 4 (10.26%) ISEB
4 2 (5.13%) ITIL Foundation Certificate
5 1 (2.56%) MCTS
5 1 (2.56%) MCSA
5 1 (2.56%) Microsoft Certification
Quality Assurance & Compliance
1 29 (74.36%) SLA
System Software
1 3 (7.69%) VMware Infrastructure
1 3 (7.69%) Active Directory
Systems Management
1 20 (51.28%) OpenView
1 20 (51.28%) Systems Management Server (SMS)
Vendors
1 29 (74.36%) HP
2 24 (61.54%) Microsoft
3 20 (51.28%) Lotus
4 3 (7.69%) F5
4 3 (7.69%) VMware
4 3 (7.69%) Compuware
4 3 (7.69%) Cisco
4 3 (7.69%) Oracle
4 3 (7.69%) Business Objects