The table below looks at the statistics for Service Management skills in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 15 21 16
Rank change year-on-year
+6 -5
Contract jobs citing Service Management 26 6 5
As % of all contract IT jobs located in Warrington 10.66% 3.80% 5.05%
As % of the Processes & Methodologies category 12.44% 5.08% 7.46%
Number of daily rates quoted 20 1 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£110 £688 £90
Average daily rate % change year-on-year
-84.00% +663.88%
UK excluding London average daily rate £350 £351 £360
% change year-on-year
-0.35% -2.43%
Number of hourly rates quoted 1 1 0
Average hourly rate £10.00 £10.00 -
UK excluding London average hourly rate £15.00 £13.75 £15.25
% change year-on-year
+9.09% -9.83%
Service Management
Cheshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Warrington region.

Processes & Methodologies Category
Warrington
Contract IT job ads with a match in the
Processes & Methodologies category
209 118 67
As % of all contract IT jobs located in Warrington 85.66% 74.68% 67.68%
Number of daily rates quoted 118 48 34
Average daily rate £450 £325 £325
Average daily rate % change year-on-year
+38.46% -
90% offered a daily rate of more than £135 £295 £173
10% offered a daily rate of more than £620 £615 £375
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 9 4 1
Average hourly rate £15.00 £11.00 £13.50
Average hourly rate % change year-on-year
+36.36% -18.51%
UK excluding London average hourly rate £25.00 £28.00 £26.90
% change year-on-year
-10.71% +4.08%

Service Management
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Warrington region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warrington

Service Management
Daily Rate Trend in Warrington

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Warrington region.

Service Management Daily Rate Trend in Warrington

Service Management
Daily Rate Histogram in Warrington

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Warrington region over the 3 months to 23 October 2014.

Service Management Daily Rate Histogram in Warrington

Service Management
Hourly Rate Trend in Warrington

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Warrington region.

Service Management Hourly Rate Trend in Warrington

Service Management
Top 30 Related IT Skills in Warrington

For the 6 months to 23 October 2014, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 34 (89.47%) ITIL
2 28 (73.68%) SLA
2 28 (73.68%) HP
3 26 (68.42%) Security Cleared
4 24 (63.16%) SC Cleared
4 24 (63.16%) MS Excel
5 23 (60.53%) Microsoft
6 21 (55.26%) MS Office
6 21 (55.26%) MCP
7 20 (52.63%) IBM Notes
7 20 (52.63%) Systems Management Server (SMS)
7 20 (52.63%) Lotus
7 20 (52.63%) OpenView
8 11 (28.95%) Telecoms
9 10 (26.32%) Problem Management
10 7 (18.42%) Service Delivery
11 6 (15.79%) ITSM
11 6 (15.79%) Mentoring
11 6 (15.79%) Coaching
11 6 (15.79%) Analytical Skills
12 5 (13.16%) Risk Management
12 5 (13.16%) Configuration Management
13 4 (10.53%) ISEB
13 4 (10.53%) Windows
13 4 (10.53%) Incident Management
13 4 (10.53%) Performance Management
13 4 (10.53%) CRAMM
13 4 (10.53%) CMDB
14 3 (7.89%) Windows Server 2008
14 3 (7.89%) Root Cause Analysis

Service Management
Top Related IT Skills in Warrington by Category

For the 6 months to 23 October 2014, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (52.63%) IBM Notes
2 3 (7.89%) MS Exchange
3 2 (5.26%) Documentum
3 2 (5.26%) WebLogic
3 2 (5.26%) IIS
4 1 (2.63%) Exchange Server 2010
Applications
1 24 (63.16%) MS Excel
2 21 (55.26%) MS Office
Business Applications
1 2 (5.26%) Oracle EBS
Communications & Networking
1 1 (2.63%) HTTP
1 1 (2.63%) TCP/IP
1 1 (2.63%) VPN
1 1 (2.63%) Intranet
Database & Business Intelligence
1 2 (5.26%) SQL Server
1 2 (5.26%) BODI
1 2 (5.26%) Oracle Database
General
1 11 (28.95%) Telecoms
Job Titles
1 27 (71.05%) Analyst
2 20 (52.63%) Service Analyst
3 19 (50.00%) Service Desk Analyst
4 4 (10.53%) Service Manager
4 4 (10.53%) 1st Line Support
5 3 (7.89%) Help Desk Analyst
5 3 (7.89%) Delivery Manager
5 3 (7.89%) Services Delivery Manager
6 2 (5.26%) Help Desk Support
6 2 (5.26%) IT Services Manager
7 1 (2.63%) 1st Line Support Engineer
7 1 (2.63%) Digital Project Manager
7 1 (2.63%) Service Design Manager
7 1 (2.63%) Enterprise Architect
7 1 (2.63%) Architect
7 1 (2.63%) Project Manager
7 1 (2.63%) Support Engineer
7 1 (2.63%) Infrastructure Engineer
7 1 (2.63%) Problem Analyst
7 1 (2.63%) IT Services Delivery Manager
Miscellaneous
1 6 (15.79%) Analytical Skills
2 4 (10.53%) CMDB
3 3 (7.89%) Management Information System
4 2 (5.26%) Replication
4 2 (5.26%) Computer Science
4 2 (5.26%) Enterprise Software
5 1 (2.63%) Open Source
Operating Systems
1 4 (10.53%) Windows
2 3 (7.89%) Windows Server 2008
3 2 (5.26%) Windows 7
3 2 (5.26%) Windows Server 2003
3 2 (5.26%) HPUX
3 2 (5.26%) Solaris
4 1 (2.63%) Linux
4 1 (2.63%) UNIX
4 1 (2.63%) Windows Server 2012
Processes & Methodologies
1 34 (89.47%) ITIL
2 10 (26.32%) Problem Management
3 7 (18.42%) Service Delivery
4 6 (15.79%) ITSM
4 6 (15.79%) Mentoring
4 6 (15.79%) Coaching
5 5 (13.16%) Risk Management
5 5 (13.16%) Configuration Management
6 4 (10.53%) Incident Management
6 4 (10.53%) Performance Management
6 4 (10.53%) CRAMM
7 3 (7.89%) Root Cause Analysis
8 2 (5.26%) Service Desk Management
8 2 (5.26%) Time Management
8 2 (5.26%) Disaster Recovery
8 2 (5.26%) Knowledge Management
9 1 (2.63%) Migration
9 1 (2.63%) TOGAF
9 1 (2.63%) Supplier Management
9 1 (2.63%) CAFM
Programming Languages
1 1 (2.63%) C
1 1 (2.63%) Java
1 1 (2.63%) PHP
1 1 (2.63%) VB
1 1 (2.63%) Scala
Qualifications
1 26 (68.42%) Security Cleared
2 24 (63.16%) SC Cleared
3 21 (55.26%) MCP
4 4 (10.53%) ISEB
5 2 (5.26%) ITIL Foundation Certificate
6 1 (2.63%) Microsoft Certification
6 1 (2.63%) MCTS
6 1 (2.63%) MCSA
Quality Assurance & Compliance
1 28 (73.68%) SLA
System Software
1 3 (7.89%) Active Directory
2 2 (5.26%) VMware Infrastructure
Systems Management
1 20 (52.63%) OpenView
1 20 (52.63%) Systems Management Server (SMS)
Vendors
1 28 (73.68%) HP
2 23 (60.53%) Microsoft
3 20 (52.63%) Lotus
4 2 (5.26%) VMware
4 2 (5.26%) F5
4 2 (5.26%) Compuware
4 2 (5.26%) Oracle
4 2 (5.26%) Business Objects
4 2 (5.26%) Cisco