The table below looks at the statistics for Service Management skills in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 18 18 11
Rank change year-on-year
0 -7
Contract jobs citing Service Management 23 6 11
As % of all contract IT jobs located in Warrington 9.27% 3.97% 8.59%
As % of the Processes & Methodologies category 10.70% 5.83% 12.79%
Number of daily rates quoted 19 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
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£110 £688 -
Average daily rate % change year-on-year
-84.00% -
UK excluding London average daily rate £365 £350 £350
% change year-on-year
+4.28% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £15.38 £17.50
% change year-on-year
-2.43% -12.14%
Service Management
Cheshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Warrington region.

Processes & Methodologies Category
Warrington
Contract IT job ads with a match in the
Processes & Methodologies category
215 103 86
As % of all contract IT jobs located in Warrington 86.69% 68.21% 67.19%
Number of daily rates quoted 111 47 41
Average daily rate £375 £325 £325
Average daily rate % change year-on-year
+15.38% -
90% offered a daily rate of more than £135 £300 £200
10% offered a daily rate of more than £500 £630 £550
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 4 2 4
Average hourly rate £10.00 £21.75 £14.50
Average hourly rate % change year-on-year
-54.02% +50.00%
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Warrington region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warrington

Service Management
Daily Rate Trend in Warrington

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Warrington region.

Service Management Daily Rate Trend in Warrington

Service Management
Daily Rate Histogram in Warrington

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Warrington region over the 3 months to 18 December 2014.

Service Management Daily Rate Histogram in Warrington

Service Management
Hourly Rate Trend in Warrington

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Warrington region.

Service Management Hourly Rate Trend in Warrington

Service Management
Top 30 Related IT Skills in Warrington

For the 6 months to 18 December 2014, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 35 (87.50%) ITIL
2 30 (75.00%) HP
3 29 (72.50%) SLA
4 26 (65.00%) MS Excel
5 25 (62.50%) Microsoft
6 23 (57.50%) Security Cleared
7 22 (55.00%) MS Office
7 22 (55.00%) MCP
8 21 (52.50%) IBM Notes
8 21 (52.50%) OpenView
8 21 (52.50%) Systems Management Server (SMS)
8 21 (52.50%) Lotus
8 21 (52.50%) SC Cleared
9 10 (25.00%) Telecoms
10 8 (20.00%) Service Delivery
10 8 (20.00%) Problem Management
11 7 (17.50%) ITSM
12 6 (15.00%) Incident Management
12 6 (15.00%) Analytical Skills
13 5 (12.50%) Risk Management
13 5 (12.50%) Windows
14 4 (10.00%) Configuration Management
14 4 (10.00%) ISEB
14 4 (10.00%) Management Information System
14 4 (10.00%) Performance Management
14 4 (10.00%) CRAMM
14 4 (10.00%) Windows Server 2008
14 4 (10.00%) Root Cause Analysis
15 3 (7.50%) Enterprise Software
15 3 (7.50%) F5

Service Management
Top Related IT Skills in Warrington by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 21 (52.50%) IBM Notes
2 3 (7.50%) MS Exchange
2 3 (7.50%) Documentum
2 3 (7.50%) WebLogic
2 3 (7.50%) IIS
3 1 (2.50%) Exchange Server 2010
Applications
1 26 (65.00%) MS Excel
2 22 (55.00%) MS Office
Business Applications
1 3 (7.50%) Oracle EBS
Communications & Networking
1 2 (5.00%) Intranet
2 1 (2.50%) TCP/IP
2 1 (2.50%) VPN
Database & Business Intelligence
1 3 (7.50%) Oracle Database
1 3 (7.50%) BODI
1 3 (7.50%) SQL Server
General
1 10 (25.00%) Telecoms
2 1 (2.50%) Finance
Job Titles
1 29 (72.50%) Analyst
2 23 (57.50%) Service Analyst
3 22 (55.00%) Service Desk Analyst
4 4 (10.00%) Service Manager
5 3 (7.50%) Services Delivery Manager
5 3 (7.50%) Delivery Manager
6 2 (5.00%) Problem Analyst
6 2 (5.00%) IT Services Manager
7 1 (2.50%) 1st Line Support Engineer
7 1 (2.50%) Digital Project Manager
7 1 (2.50%) Service Design Manager
7 1 (2.50%) IT Services Delivery Manager
7 1 (2.50%) Enterprise Architect
7 1 (2.50%) Incident Analyst
7 1 (2.50%) Infrastructure Engineer
7 1 (2.50%) Help Desk Analyst
7 1 (2.50%) 1st Line Support
7 1 (2.50%) Support Engineer
7 1 (2.50%) Architect
7 1 (2.50%) Project Manager
Miscellaneous
1 6 (15.00%) Analytical Skills
2 4 (10.00%) Management Information System
3 3 (7.50%) Enterprise Software
3 3 (7.50%) CMDB
3 3 (7.50%) Replication
4 2 (5.00%) Computer Science
5 1 (2.50%) Open Source
Operating Systems
1 5 (12.50%) Windows
2 4 (10.00%) Windows Server 2008
3 3 (7.50%) Windows Server 2003
3 3 (7.50%) HPUX
3 3 (7.50%) Solaris
4 2 (5.00%) UNIX
4 2 (5.00%) Windows 7
5 1 (2.50%) Windows Server 2012
5 1 (2.50%) Linux
Processes & Methodologies
1 35 (87.50%) ITIL
2 8 (20.00%) Service Delivery
2 8 (20.00%) Problem Management
3 7 (17.50%) ITSM
4 6 (15.00%) Incident Management
5 5 (12.50%) Risk Management
6 4 (10.00%) Configuration Management
6 4 (10.00%) Performance Management
6 4 (10.00%) CRAMM
6 4 (10.00%) Root Cause Analysis
7 3 (7.50%) Knowledge Management
7 3 (7.50%) Time Management
7 3 (7.50%) Disaster Recovery
8 2 (5.00%) Migration
8 2 (5.00%) CAFM
8 2 (5.00%) TOGAF
8 2 (5.00%) Mentoring
8 2 (5.00%) Coaching
8 2 (5.00%) Change Control
8 2 (5.00%) Service Desk Management
Programming Languages
1 1 (2.50%) Scala
1 1 (2.50%) C
1 1 (2.50%) Java
1 1 (2.50%) PHP
1 1 (2.50%) VB
Qualifications
1 23 (57.50%) Security Cleared
2 22 (55.00%) MCP
3 21 (52.50%) SC Cleared
4 4 (10.00%) ISEB
5 3 (7.50%) ITIL Foundation Certificate
6 1 (2.50%) MCTS
6 1 (2.50%) MCSA
6 1 (2.50%) Microsoft Certification
Quality Assurance & Compliance
1 29 (72.50%) SLA
System Software
1 3 (7.50%) VMware Infrastructure
1 3 (7.50%) Active Directory
Systems Management
1 21 (52.50%) OpenView
1 21 (52.50%) Systems Management Server (SMS)
Vendors
1 30 (75.00%) HP
2 25 (62.50%) Microsoft
3 21 (52.50%) Lotus
4 3 (7.50%) F5
4 3 (7.50%) VMware
4 3 (7.50%) Compuware
4 3 (7.50%) Cisco
4 3 (7.50%) Oracle
4 3 (7.50%) Business Objects