The table below looks at the statistics for Service Management skills in IT contracts advertised for the Warrington region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 20 9 11
Rank change year-on-year
-11 +2
Contract jobs citing Service Management 14 21 13
As % of all contract IT jobs located in Warrington 6.80% 14.09% 8.84%
As % of the Processes & Methodologies category 8.24% 19.63% 12.50%
Number of daily rates quoted 9 11 1
Average daily rate
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£110 £650 £115
Average daily rate % change year-on-year
-83.07% +465.21%
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £14.69 £17.68 £17.50
% change year-on-year
-16.90% +1.00%
Service Management
Cheshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Warrington region.

Processes & Methodologies Category
Warrington
Contract IT job ads with a match in the
Processes & Methodologies category
170 107 104
As % of all contract IT jobs located in Warrington 82.52% 71.81% 70.75%
Number of daily rates quoted 94 61 57
Average daily rate £375 £510 £363
Average daily rate % change year-on-year
-26.47% +40.68%
90% offered a daily rate of more than £275 £305 £203
10% offered a daily rate of more than £500 £650 £550
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 4 0 5
Average hourly rate £10.00 - £20.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Service Management
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Warrington region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warrington

Service Management
Daily Rate Trend in Warrington

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Warrington region.

Service Management Daily Rate Trend in Warrington

Service Management
Hourly Rate Trend in Warrington

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Warrington region.

Service Management Hourly Rate Trend in Warrington

Service Management
Top 30 Related IT Skills in Warrington

For the 6 months to 29 January 2015, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 33 (89.19%) ITIL
2 29 (78.38%) HP
3 28 (75.68%) MS Excel
3 28 (75.68%) SLA
4 27 (72.97%) Microsoft
5 24 (64.86%) MS Office
5 24 (64.86%) MCP
6 23 (62.16%) IBM Notes
6 23 (62.16%) OpenView
6 23 (62.16%) Lotus
6 23 (62.16%) Systems Management Server (SMS)
7 19 (51.35%) Security Cleared
8 17 (45.95%) SC Cleared
9 8 (21.62%) Problem Management
9 8 (21.62%) Service Delivery
9 8 (21.62%) Telecoms
10 7 (18.92%) ITSM
11 6 (16.22%) Incident Management
12 5 (13.51%) Risk Management
13 4 (10.81%) Management Information System
13 4 (10.81%) Performance Management
13 4 (10.81%) CRAMM
13 4 (10.81%) ISEB
13 4 (10.81%) Windows
13 4 (10.81%) Windows Server 2008
13 4 (10.81%) Root Cause Analysis
14 3 (8.11%) Enterprise Software
14 3 (8.11%) Oracle Database
14 3 (8.11%) ITIL Foundation Certificate
14 3 (8.11%) VMware Infrastructure

Service Management
Top Related IT Skills in Warrington by Category

For the 6 months to 29 January 2015, IT contractor jobs across the Warrington region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (62.16%) IBM Notes
2 3 (8.11%) WebLogic
2 3 (8.11%) IIS
2 3 (8.11%) MS Exchange
2 3 (8.11%) Documentum
3 1 (2.70%) Exchange Server 2010
Applications
1 28 (75.68%) MS Excel
2 24 (64.86%) MS Office
Business Applications
1 3 (8.11%) Oracle EBS
Communications & Networking
1 2 (5.41%) Intranet
2 1 (2.70%) TCP/IP
2 1 (2.70%) VPN
Database & Business Intelligence
1 3 (8.11%) Oracle Database
1 3 (8.11%) SQL Server
1 3 (8.11%) BODI
General
1 8 (21.62%) Telecoms
2 1 (2.70%) Finance
Job Titles
1 27 (72.97%) Analyst
2 24 (64.86%) Service Analyst
3 23 (62.16%) Service Desk Analyst
4 4 (10.81%) Service Manager
5 3 (8.11%) Delivery Manager
5 3 (8.11%) Services Delivery Manager
6 2 (5.41%) IT Services Manager
6 2 (5.41%) Problem Analyst
7 1 (2.70%) Service Design Manager
7 1 (2.70%) 1st Line Support Engineer
7 1 (2.70%) Digital Project Manager
7 1 (2.70%) Project Manager
7 1 (2.70%) Incident Analyst
7 1 (2.70%) IT Services Delivery Manager
7 1 (2.70%) Infrastructure Engineer
7 1 (2.70%) Help Desk Analyst
7 1 (2.70%) 1st Line Support
7 1 (2.70%) Support Engineer
Miscellaneous
1 4 (10.81%) Management Information System
2 3 (8.11%) Enterprise Software
2 3 (8.11%) Analytical Skills
2 3 (8.11%) Replication
3 2 (5.41%) Computer Science
4 1 (2.70%) Open Source
Operating Systems
1 4 (10.81%) Windows
1 4 (10.81%) Windows Server 2008
2 3 (8.11%) HPUX
2 3 (8.11%) Solaris
2 3 (8.11%) Windows Server 2003
3 2 (5.41%) UNIX
4 1 (2.70%) Windows Server 2012
4 1 (2.70%) Windows 7
4 1 (2.70%) Linux
Processes & Methodologies
1 33 (89.19%) ITIL
2 8 (21.62%) Problem Management
2 8 (21.62%) Service Delivery
3 7 (18.92%) ITSM
4 6 (16.22%) Incident Management
5 5 (13.51%) Risk Management
6 4 (10.81%) Performance Management
6 4 (10.81%) CRAMM
6 4 (10.81%) Root Cause Analysis
7 3 (8.11%) Time Management
7 3 (8.11%) Knowledge Management
7 3 (8.11%) Disaster Recovery
8 2 (5.41%) Migration
8 2 (5.41%) TOGAF
8 2 (5.41%) CAFM
8 2 (5.41%) Change Control
8 2 (5.41%) Mentoring
8 2 (5.41%) Coaching
8 2 (5.41%) Service Desk Management
9 1 (2.70%) Supplier Management
Programming Languages
1 1 (2.70%) Scala
1 1 (2.70%) C
1 1 (2.70%) Java
1 1 (2.70%) PHP
1 1 (2.70%) VB
Qualifications
1 24 (64.86%) MCP
2 19 (51.35%) Security Cleared
3 17 (45.95%) SC Cleared
4 4 (10.81%) ISEB
5 3 (8.11%) ITIL Foundation Certificate
6 1 (2.70%) MCSA
6 1 (2.70%) Microsoft Certification
6 1 (2.70%) MCTS
Quality Assurance & Compliance
1 28 (75.68%) SLA
System Software
1 3 (8.11%) VMware Infrastructure
1 3 (8.11%) Active Directory
Systems Management
1 23 (62.16%) OpenView
1 23 (62.16%) Systems Management Server (SMS)
Vendors
1 29 (78.38%) HP
2 27 (72.97%) Microsoft
3 23 (62.16%) Lotus
4 3 (8.11%) F5
4 3 (8.11%) Oracle
4 3 (8.11%) Business Objects
4 3 (8.11%) Compuware
4 3 (8.11%) Cisco
4 3 (8.11%) VMware