The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 58 44 56
Rank change year-on-year
-14 +12
Permanent jobs citing Service Management 8 10 9
As % of all permanent IT jobs located in Warrington 1.71% 2.97% 1.80%
As % of the Processes & Methodologies category 1.99% 3.65% 2.46%
Number of salaries quoted 8 3 9
Average salary £19,500 £100,000 £45,000
Average salary % change year-on-year
-80.50% +122.22%
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Cheshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warrington region.

Processes & Methodologies Category
Warrington
Permanent IT job ads with a match in the
Processes & Methodologies category
402 274 366
As % of all permanent IT jobs located in Warrington 86.08% 81.31% 73.35%
Number of salaries quoted 340 214 339
Average salary £35,000 £36,500 £35,000
Average salary % change year-on-year
-4.10% +4.28%
90% offered a salary of more than £25,000 £31,200 £25,000
10% offered a salary of more than £55,000 £47,500 £48,400
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warrington region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warrington

Service Management
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warrington region.

Service Management Salary Trend in Warrington

Service Management
Salary Histogram in Warrington

This chart provides a salary histogram for IT jobs citing Service Management across the Warrington region over the 3 months to 18 September 2014.

Service Management Salary Histogram in Warrington

Service Management
Top 30 Related IT Skills in Warrington

For the 6 months to 18 September 2014, IT jobs across the Warrington region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 19 (76.00%) Active Directory
2 17 (68.00%) ITIL
3 15 (60.00%) MS Excel
4 14 (56.00%) MS Office
5 13 (52.00%) MS Exchange
5 13 (52.00%) Microsoft
6 11 (44.00%) TCP/IP
6 11 (44.00%) Windows
6 11 (44.00%) Management Information System
7 10 (40.00%) SLA
7 10 (40.00%) Root Cause Analysis
8 8 (32.00%) MCP
8 8 (32.00%) Finance
9 7 (28.00%) Retail
9 7 (28.00%) SC Cleared
9 7 (28.00%) Security Cleared
9 7 (28.00%) Service Desk Management
10 6 (24.00%) Windows Server 2008
10 6 (24.00%) Windows Server 2012
10 6 (24.00%) Windows 7
10 6 (24.00%) Exchange Server 2010
10 6 (24.00%) Microsoft Certification
10 6 (24.00%) MCSA
10 6 (24.00%) VPN
10 6 (24.00%) MCTS
10 6 (24.00%) Change Management
11 5 (20.00%) Migration
11 5 (20.00%) Telecoms
11 5 (20.00%) Fujitsu
11 5 (20.00%) IronPort

Service Management
Top Related IT Skills in Warrington by Category

For the 6 months to 18 September 2014, IT jobs across the Warrington region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (52.00%) MS Exchange
2 6 (24.00%) Exchange Server 2010
3 1 (4.00%) SharePoint
3 1 (4.00%) LiveLink
Applications
1 15 (60.00%) MS Excel
2 14 (56.00%) MS Office
Communications & Networking
1 11 (44.00%) TCP/IP
2 6 (24.00%) VPN
3 5 (20.00%) Intrusion Detection
3 5 (20.00%) HTTP
3 5 (20.00%) HTTPS
3 5 (20.00%) SSL
3 5 (20.00%) Network Security
4 3 (12.00%) DNS
4 3 (12.00%) DHCP
5 2 (8.00%) Intranet
Database & Business Intelligence
1 3 (12.00%) Oracle Database
1 3 (12.00%) Oracle Database 11g
1 3 (12.00%) SQL Server 2008
1 3 (12.00%) Oracle Database 10g
1 3 (12.00%) Oracle9i Database
1 3 (12.00%) SQL Server
1 3 (12.00%) SQL Server Reporting Services
1 3 (12.00%) SQL Server 2005
1 3 (12.00%) SQL Server Integration Services
General
1 8 (32.00%) Finance
2 7 (28.00%) Retail
3 5 (20.00%) Telecoms
4 2 (8.00%) Back Office
Job Titles
1 9 (36.00%) Analyst
2 8 (32.00%) Service Analyst
2 8 (32.00%) Service Desk Analyst
3 7 (28.00%) 1st Line Support
4 6 (24.00%) 1st Line Support Engineer
4 6 (24.00%) Support Engineer
4 6 (24.00%) Infrastructure Engineer
5 5 (20.00%) Security Specialist
6 3 (12.00%) DBA
6 3 (12.00%) Oracle DBA
6 3 (12.00%) SQL DBA
6 3 (12.00%) Administrator
7 1 (4.00%) Help Desk Analyst
7 1 (4.00%) Services Delivery Manager
7 1 (4.00%) Service Manager
7 1 (4.00%) Delivery Manager
Miscellaneous
1 11 (44.00%) Management Information System
2 5 (20.00%) Analytical Skills
3 3 (12.00%) Replication
Operating Systems
1 11 (44.00%) Windows
2 6 (24.00%) Windows Server 2008
2 6 (24.00%) Windows Server 2012
2 6 (24.00%) Windows 7
Processes & Methodologies
1 17 (68.00%) ITIL
2 10 (40.00%) Root Cause Analysis
3 7 (28.00%) Service Desk Management
4 6 (24.00%) Change Management
5 5 (20.00%) Migration
5 5 (20.00%) SIEM
5 5 (20.00%) Cyber Security
5 5 (20.00%) Vulnerability Management
6 3 (12.00%) Capacity Planning
7 1 (4.00%) Service Delivery
7 1 (4.00%) Incident Management
7 1 (4.00%) Release Management
7 1 (4.00%) Problem Management
Programming Languages
1 3 (12.00%) PL/SQL
1 3 (12.00%) SQL
1 3 (12.00%) T-SQL
Qualifications
1 8 (32.00%) MCP
2 7 (28.00%) SC Cleared
2 7 (28.00%) Security Cleared
3 6 (24.00%) Microsoft Certification
3 6 (24.00%) MCSA
3 6 (24.00%) MCTS
Quality Assurance & Compliance
1 10 (40.00%) SLA
System Software
1 19 (76.00%) Active Directory
2 5 (20.00%) Snort
3 3 (12.00%) VMware ESX
Systems Management
1 5 (20.00%) Nessus
1 5 (20.00%) McAfee ePO
1 5 (20.00%) Symantec Endpoint Protection
2 2 (8.00%) OpenView
2 2 (8.00%) ServiceCenter
Vendors
1 13 (52.00%) Microsoft
2 5 (20.00%) Fujitsu
2 5 (20.00%) IronPort
2 5 (20.00%) Blue Coat
2 5 (20.00%) Juniper
2 5 (20.00%) CheckPoint
2 5 (20.00%) Symantec
2 5 (20.00%) McAfee
2 5 (20.00%) Websense
2 5 (20.00%) Splunk
2 5 (20.00%) Lumension
2 5 (20.00%) Qualys
2 5 (20.00%) Becrypt
2 5 (20.00%) LogRhythm
3 3 (12.00%) Oracle
3 3 (12.00%) VMware
4 2 (8.00%) HP