The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 47 57 60
Rank change year-on-year
+10 +3
Permanent jobs citing Service Management 18 9 13
As % of all permanent IT jobs located in Warrington 3.93% 1.93% 2.47%
As % of the Processes & Methodologies category 4.75% 2.25% 3.08%
Number of salaries quoted 18 4 9
Average salary £20,000 £24,500 £44,000
Average salary % change year-on-year
-18.36% -44.31%
90% offered a salary of more than £17,500 £19,000 £42,000
10% offered a salary of more than £40,000 £30,000 £70,000
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
Cheshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warrington region.

Processes & Methodologies Category
Warrington
Permanent IT job ads with a match in the
Processes & Methodologies category
379 400 422
As % of all permanent IT jobs located in Warrington 82.75% 85.65% 80.08%
Number of salaries quoted 320 324 368
Average salary £35,000 £37,500 £35,000
Average salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £22,500 £27,000 £25,000
10% offered a salary of more than £55,000 £47,500 £50,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warrington region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warrington

Service Management
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warrington region.

Service Management Salary Trend in Warrington

Service Management
Salary Histogram in Warrington

This chart provides a salary histogram for IT jobs citing Service Management across the Warrington region over the 3 months to 18 December 2014.

Service Management Salary Histogram in Warrington

Service Management
Top 30 Related IT Skills in Warrington

For the 6 months to 18 December 2014, IT jobs across the Warrington region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (80.77%) ITIL
2 18 (69.23%) SC Cleared
2 18 (69.23%) Security Cleared
3 16 (61.54%) MS Excel
4 15 (57.69%) MS Office
4 15 (57.69%) MCP
4 15 (57.69%) Microsoft
5 14 (53.85%) SLA
6 13 (50.00%) OpenView
6 13 (50.00%) HP
7 11 (42.31%) Lotus
7 11 (42.31%) IBM Notes
7 11 (42.31%) Systems Management Server (SMS)
8 6 (23.08%) Local Government
8 6 (23.08%) Infrastructure Management
9 5 (19.23%) Knowledge Management
9 5 (19.23%) Incident Management
9 5 (19.23%) Problem Management
9 5 (19.23%) ITSM
9 5 (19.23%) ITIL Foundation Certificate
9 5 (19.23%) Analytical Skills
10 4 (15.38%) SCCM
10 4 (15.38%) Root Cause Analysis
11 3 (11.54%) SQL Server 2008
11 3 (11.54%) Capacity Planning
11 3 (11.54%) Oracle Database 11g
11 3 (11.54%) SQL Server Reporting Services
11 3 (11.54%) SQL Server 2005
11 3 (11.54%) SQL Server Integration Services
11 3 (11.54%) Replication

Service Management
Top Related IT Skills in Warrington by Category

For the 6 months to 18 December 2014, IT jobs across the Warrington region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (42.31%) IBM Notes
2 3 (11.54%) MS Exchange
3 2 (7.69%) Exchange Server 2010
Applications
1 16 (61.54%) MS Excel
2 15 (57.69%) MS Office
Communications & Networking
1 3 (11.54%) DHCP
1 3 (11.54%) DNS
2 2 (7.69%) Intranet
2 2 (7.69%) TCP/IP
2 2 (7.69%) VPN
Database & Business Intelligence
1 3 (11.54%) SQL Server
1 3 (11.54%) Oracle9i Database
1 3 (11.54%) Oracle Database 10g
1 3 (11.54%) SQL Server Reporting Services
1 3 (11.54%) SQL Server 2005
1 3 (11.54%) SQL Server Integration Services
1 3 (11.54%) Oracle Database 11g
1 3 (11.54%) SQL Server 2008
1 3 (11.54%) Oracle Database
General
1 6 (23.08%) Local Government
2 2 (7.69%) Back Office
2 2 (7.69%) Finance
2 2 (7.69%) Retail
3 1 (3.85%) Telecoms
Job Titles
1 19 (73.08%) Analyst
2 14 (53.85%) Service Analyst
2 14 (53.85%) Service Desk Analyst
3 5 (19.23%) Problem Analyst
4 3 (11.54%) Oracle DBA
4 3 (11.54%) SQL DBA
4 3 (11.54%) Administrator
4 3 (11.54%) DBA
5 2 (7.69%) 1st Line Support
5 2 (7.69%) Support Engineer
5 2 (7.69%) Infrastructure Engineer
5 2 (7.69%) 1st Line Support Engineer
Miscellaneous
1 5 (19.23%) Analytical Skills
2 3 (11.54%) Replication
3 2 (7.69%) Management Information System
Operating Systems
1 2 (7.69%) Windows
1 2 (7.69%) Windows Server 2008
1 2 (7.69%) Windows 7
1 2 (7.69%) Windows Server 2012
Processes & Methodologies
1 21 (80.77%) ITIL
2 6 (23.08%) Infrastructure Management
3 5 (19.23%) ITSM
3 5 (19.23%) Knowledge Management
3 5 (19.23%) Incident Management
3 5 (19.23%) Problem Management
4 4 (15.38%) Root Cause Analysis
5 3 (11.54%) Capacity Planning
6 1 (3.85%) Service Delivery
6 1 (3.85%) Fault Management
6 1 (3.85%) Service Desk Management
Programming Languages
1 3 (11.54%) PL/SQL
1 3 (11.54%) SQL
1 3 (11.54%) T-SQL
Qualifications
1 18 (69.23%) SC Cleared
1 18 (69.23%) Security Cleared
2 15 (57.69%) MCP
3 5 (19.23%) ITIL Foundation Certificate
4 2 (7.69%) MCSA
4 2 (7.69%) Microsoft Certification
4 2 (7.69%) MCTS
Quality Assurance & Compliance
1 14 (53.85%) SLA
System Software
1 3 (11.54%) Active Directory
1 3 (11.54%) VMware ESX
Systems Management
1 13 (50.00%) OpenView
2 11 (42.31%) Systems Management Server (SMS)
3 4 (15.38%) SCCM
4 2 (7.69%) ServiceCenter
Vendors
1 15 (57.69%) Microsoft
2 13 (50.00%) HP
3 11 (42.31%) Lotus
4 3 (11.54%) VMware
4 3 (11.54%) Oracle