The table below looks at the statistics for Service Management skills in IT jobs advertised for the Warrington region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 59 39 57
Rank change year-on-year
-20 +18
Permanent jobs citing Service Management 11 10 10
As % of all permanent IT jobs located in Warrington 2.20% 2.91% 1.94%
As % of the Processes & Methodologies category 2.59% 3.68% 2.79%
Number of salaries quoted 11 4 10
Average salary £19,500 £100,000 £45,000
Average salary % change year-on-year
-80.50% +122.22%
UK excluding London average salary £42,500 £44,000 £41,750
% change year-on-year
-3.40% +5.38%
Service Management
Cheshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Warrington region.

Processes & Methodologies Category
Warrington
Permanent IT job ads with a match in the
Processes & Methodologies category
425 272 359
As % of all permanent IT jobs located in Warrington 85.17% 79.07% 69.71%
Number of salaries quoted 350 212 342
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £25,000 £31,500 £25,000
10% offered a salary of more than £54,000 £45,000 £45,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Warrington

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Warrington region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Warrington

Service Management
Salary Trend in Warrington

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Warrington region.

Service Management Salary Trend in Warrington

Service Management
Salary Histogram in Warrington

This chart provides a salary histogram for IT jobs citing Service Management across the Warrington region over the 3 months to 1 September 2014.

Service Management Salary Histogram in Warrington

Service Management
Top 30 Related IT Skills in Warrington

For the 6 months to 1 September 2014, IT jobs across the Warrington region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (72.41%) Active Directory
2 19 (65.52%) ITIL
3 16 (55.17%) MS Office
4 15 (51.72%) MS Excel
4 15 (51.72%) Microsoft
5 13 (44.83%) MS Exchange
5 13 (44.83%) TCP/IP
5 13 (44.83%) Windows
5 13 (44.83%) Management Information System
6 12 (41.38%) SLA
7 10 (34.48%) Finance
7 10 (34.48%) SC Cleared
7 10 (34.48%) Security Cleared
7 10 (34.48%) Root Cause Analysis
8 9 (31.03%) Retail
9 8 (27.59%) Change Management
9 8 (27.59%) Symantec
9 8 (27.59%) MCP
10 7 (24.14%) HTTP
10 7 (24.14%) McAfee
10 7 (24.14%) Websense
10 7 (24.14%) Juniper
10 7 (24.14%) CheckPoint
10 7 (24.14%) HTTPS
10 7 (24.14%) SSL
10 7 (24.14%) Migration
10 7 (24.14%) Telecoms
10 7 (24.14%) Blue Coat
10 7 (24.14%) Nessus
10 7 (24.14%) Snort

Service Management
Top Related IT Skills in Warrington by Category

For the 6 months to 1 September 2014, IT jobs across the Warrington region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (44.83%) MS Exchange
2 6 (20.69%) Exchange Server 2010
3 1 (3.45%) SharePoint
3 1 (3.45%) LiveLink
Applications
1 16 (55.17%) MS Office
2 15 (51.72%) MS Excel
Communications & Networking
1 13 (44.83%) TCP/IP
2 7 (24.14%) HTTP
2 7 (24.14%) HTTPS
2 7 (24.14%) SSL
2 7 (24.14%) Intrusion Detection
2 7 (24.14%) Network Security
3 6 (20.69%) VPN
4 3 (10.34%) DNS
4 3 (10.34%) DHCP
5 2 (6.90%) Intranet
6 1 (3.45%) SAN
Database & Business Intelligence
1 3 (10.34%) SQL Server
1 3 (10.34%) Oracle9i Database
1 3 (10.34%) Oracle Database 10g
1 3 (10.34%) SQL Server Reporting Services
1 3 (10.34%) SQL Server 2005
1 3 (10.34%) SQL Server Integration Services
1 3 (10.34%) Oracle Database 11g
1 3 (10.34%) SQL Server 2008
1 3 (10.34%) Oracle Database
General
1 10 (34.48%) Finance
2 9 (31.03%) Retail
3 7 (24.14%) Telecoms
4 2 (6.90%) Back Office
Job Titles
1 9 (31.03%) Analyst
2 8 (27.59%) Service Analyst
2 8 (27.59%) Service Desk Analyst
3 7 (24.14%) Security Specialist
3 7 (24.14%) 1st Line Support
4 6 (20.69%) Support Engineer
4 6 (20.69%) Infrastructure Engineer
4 6 (20.69%) 1st Line Support Engineer
5 3 (10.34%) SQL DBA
5 3 (10.34%) Oracle DBA
5 3 (10.34%) Administrator
5 3 (10.34%) DBA
6 2 (6.90%) Service Manager
7 1 (3.45%) Backup Engineer
7 1 (3.45%) Service Design Manager
7 1 (3.45%) Delivery Manager
7 1 (3.45%) Help Desk Analyst
7 1 (3.45%) Services Delivery Manager
Miscellaneous
1 13 (44.83%) Management Information System
2 3 (10.34%) Replication
Operating Systems
1 13 (44.83%) Windows
2 6 (20.69%) Windows Server 2008
2 6 (20.69%) Windows 7
2 6 (20.69%) Windows Server 2012
Processes & Methodologies
1 19 (65.52%) ITIL
2 10 (34.48%) Root Cause Analysis
3 8 (27.59%) Change Management
4 7 (24.14%) Migration
4 7 (24.14%) Vulnerability Management
4 7 (24.14%) Cyber Security
4 7 (24.14%) Service Desk Management
4 7 (24.14%) SIEM
5 4 (13.79%) Capacity Planning
6 3 (10.34%) Service Delivery
7 2 (6.90%) Supplier Management
8 1 (3.45%) Incident Management
8 1 (3.45%) Problem Management
8 1 (3.45%) Release Management
8 1 (3.45%) Security Management
8 1 (3.45%) Project Management
8 1 (3.45%) Capacity Management
Programming Languages
1 3 (10.34%) PL/SQL
1 3 (10.34%) SQL
1 3 (10.34%) T-SQL
Qualifications
1 10 (34.48%) SC Cleared
1 10 (34.48%) Security Cleared
2 8 (27.59%) MCP
3 6 (20.69%) MCSA
3 6 (20.69%) Microsoft Certification
3 6 (20.69%) MCTS
4 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 12 (41.38%) SLA
System Software
1 21 (72.41%) Active Directory
2 7 (24.14%) Snort
3 3 (10.34%) VMware ESX
Systems Management
1 7 (24.14%) Nessus
1 7 (24.14%) McAfee ePO
1 7 (24.14%) Symantec Endpoint Protection
2 2 (6.90%) ServiceCenter
2 2 (6.90%) OpenView
3 1 (3.45%) NetBackup
Vendors
1 15 (51.72%) Microsoft
2 8 (27.59%) Symantec
3 7 (24.14%) McAfee
3 7 (24.14%) Websense
3 7 (24.14%) Juniper
3 7 (24.14%) CheckPoint
3 7 (24.14%) Blue Coat
3 7 (24.14%) Fujitsu
3 7 (24.14%) IronPort
3 7 (24.14%) Qualys
3 7 (24.14%) Splunk
3 7 (24.14%) Lumension
3 7 (24.14%) Becrypt
3 7 (24.14%) LogRhythm
4 3 (10.34%) VMware
4 3 (10.34%) Oracle
5 2 (6.90%) HP