The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cheshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 40 28 27
Rank change year-on-year
-12 -1
Contract jobs citing Service Management 24 46 44
As % of all contract IT jobs located in Cheshire 3.25% 5.14% 5.68%
As % of the Processes & Methodologies category 4.25% 6.65% 8.38%
Number of daily rates quoted 14 21 7
Average daily rate
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of your Daily Rate
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£110 £450 £325
Average daily rate % change year-on-year
-75.55% +38.46%
UK excluding London average daily rate £375 £352 £350
% change year-on-year
+6.53% +0.57%
Number of hourly rates quoted 0 1 5
Average hourly rate - £43.50 £18.68
Average hourly rate % change year-on-year
- +132.86%
UK excluding London average hourly rate £14.69 £17.68 £17.75
% change year-on-year
-16.90% -0.42%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cheshire region.

Processes & Methodologies Category
Cheshire
Contract IT job ads with a match in the
Processes & Methodologies category
565 692 525
As % of all contract IT jobs located in Cheshire 76.56% 77.32% 67.83%
Number of daily rates quoted 337 345 272
Average daily rate £385 £375 £350
Average daily rate % change year-on-year
+2.66% +7.14%
90% offered a daily rate of more than £275 £254 £221
10% offered a daily rate of more than £530 £565 £510
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 32 41 24
Average hourly rate £27.50 £35.00 £26.50
Average hourly rate % change year-on-year
-21.42% +32.07%
90% offered a hourly rate of more than £13.50 £17.15 £15.25
10% offered a hourly rate of more than £45.00 £45.00 £55.00
UK excluding London average hourly rate £26.00 £27.50 £31.32
% change year-on-year
-5.45% -12.19%

Service Management
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cheshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheshire

Service Management
Daily Rate Trend in Cheshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cheshire region.

Service Management Daily Rate Trend in Cheshire

Service Management
Daily Rate Histogram in Cheshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cheshire region over the 3 months to 30 January 2015.

Service Management Daily Rate Histogram in Cheshire

Service Management
Hourly Rate Trend in Cheshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cheshire region.

Service Management Hourly Rate Trend in Cheshire

Service Management
Contract Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Cheshire region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington -12 14 £110 -83.07%
Knutsford +4 5 £400 +18.69%
Chester 0 1 - -
Wilmslow - - - -
Northwich - - - -
Runcorn - - - -
Sandbach - - - -
Service Management
North West

Service Management
Top 30 Related IT Skills in Cheshire

For the 6 months to 30 January 2015, IT contractor jobs across the Cheshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 51 (82.26%) ITIL
2 33 (53.23%) SLA
3 31 (50.00%) Microsoft
4 30 (48.39%) HP
5 29 (46.77%) MS Excel
6 28 (45.16%) Security Cleared
7 26 (41.94%) MS Office
8 24 (38.71%) MCP
9 23 (37.10%) OpenView
9 23 (37.10%) IBM Notes
9 23 (37.10%) Systems Management Server (SMS)
9 23 (37.10%) Lotus
10 22 (35.48%) SC Cleared
11 16 (25.81%) Service Delivery
12 15 (24.19%) Finance
13 11 (17.74%) ITSM
14 9 (14.52%) Problem Management
15 8 (12.90%) Telecoms
15 8 (12.90%) Incident Management
15 8 (12.90%) Management Information System
16 7 (11.29%) Windows
17 6 (9.68%) C
17 6 (9.68%) Risk Management
17 6 (9.68%) Banking
17 6 (9.68%) Performance Metrics
18 5 (8.06%) Analytical Skills
18 5 (8.06%) Performance Management
18 5 (8.06%) CRAMM
18 5 (8.06%) Customer Engagement
18 5 (8.06%) ITIL V3

Service Management
Top Related IT Skills in Cheshire by Category

For the 6 months to 30 January 2015, IT contractor jobs across the Cheshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 23 (37.10%) IBM Notes
2 3 (4.84%) WebLogic
2 3 (4.84%) IIS
2 3 (4.84%) MS Exchange
2 3 (4.84%) Documentum
3 1 (1.61%) Exchange Server 2010
3 1 (1.61%) WebSphere
3 1 (1.61%) SharePoint
3 1 (1.61%) Blackberry Enterprise Server
Applications
1 29 (46.77%) MS Excel
2 26 (41.94%) MS Office
3 1 (1.61%) MS Project
Business Applications
1 3 (4.84%) Oracle EBS
Communications & Networking
1 2 (3.23%) Intranet
1 2 (3.23%) TCP/IP
1 2 (3.23%) VPN
2 1 (1.61%) Firewall
2 1 (1.61%) Wireless
Database & Business Intelligence
1 3 (4.84%) Oracle Database
1 3 (4.84%) BODI
1 3 (4.84%) SQL Server
2 1 (1.61%) Relational Database
Development Applications
1 2 (3.23%) Subversion
1 2 (3.23%) Git (software)
General
1 15 (24.19%) Finance
2 8 (12.90%) Telecoms
3 6 (9.68%) Banking
4 3 (4.84%) Retail
5 2 (3.23%) Retail Banking
6 1 (1.61%) Local Government
6 1 (1.61%) Private Banking
Job Titles
1 30 (48.39%) Analyst
2 26 (41.94%) Service Analyst
3 24 (38.71%) Service Desk Analyst
4 7 (11.29%) Service Manager
5 6 (9.68%) Delivery Manager
5 6 (9.68%) Operations Manager
6 5 (8.06%) Services Delivery Manager
7 4 (6.45%) Architect
8 2 (3.23%) Project Manager
8 2 (3.23%) 1st Line Support
8 2 (3.23%) Team Leader
8 2 (3.23%) Development Team Leader
8 2 (3.23%) Problem Analyst
8 2 (3.23%) Technical Manager
8 2 (3.23%) IT Services Manager
9 1 (1.61%) Service Performance Analyst
9 1 (1.61%) Service Design Manager
9 1 (1.61%) Technical Delivery Manager
9 1 (1.61%) Operations Consultant
9 1 (1.61%) Infrastructure Operations Specialist
Libraries, Frameworks & Software Standards
1 3 (4.84%) Web Services
2 2 (3.23%) WSDL
2 2 (3.23%) XML
2 2 (3.23%) HTML
2 2 (3.23%) JSON
2 2 (3.23%) Java EE
2 2 (3.23%) jQuery
2 2 (3.23%) HTML5
2 2 (3.23%) AngularJS
Miscellaneous
1 8 (12.90%) Management Information System
2 6 (9.68%) Performance Metrics
3 5 (8.06%) Analytical Skills
4 3 (4.84%) Enterprise Software
4 3 (4.84%) Computer Science
4 3 (4.84%) Replication
5 2 (3.23%) PMI
6 1 (1.61%) Open Source
6 1 (1.61%) iPad
6 1 (1.61%) Handset
6 1 (1.61%) Blackberry
Operating Systems
1 7 (11.29%) Windows
2 4 (6.45%) UNIX
2 4 (6.45%) Windows Server 2008
3 3 (4.84%) Windows Vista
3 3 (4.84%) HPUX
3 3 (4.84%) Solaris
3 3 (4.84%) Linux
3 3 (4.84%) Windows XP
3 3 (4.84%) Windows Server 2003
4 2 (3.23%) AIX
4 2 (3.23%) Windows 7
4 2 (3.23%) Mac OS
5 1 (1.61%) Windows Server 2012
Processes & Methodologies
1 51 (82.26%) ITIL
2 16 (25.81%) Service Delivery
3 11 (17.74%) ITSM
4 9 (14.52%) Problem Management
5 8 (12.90%) Incident Management
6 6 (9.68%) Risk Management
7 5 (8.06%) Performance Management
7 5 (8.06%) CRAMM
7 5 (8.06%) Customer Engagement
7 5 (8.06%) ITIL V3
7 5 (8.06%) Resource Management
8 4 (6.45%) Knowledge Management
8 4 (6.45%) Root Cause Analysis
9 3 (4.84%) Time Management
9 3 (4.84%) Waterfall
9 3 (4.84%) Disaster Recovery
9 3 (4.84%) PRINCE2
10 2 (3.23%) OOP
10 2 (3.23%) OO
10 2 (3.23%) Migration
Programming Languages
1 6 (9.68%) C
2 5 (8.06%) Java
3 2 (3.23%) SQL
3 2 (3.23%) JavaScript
3 2 (3.23%) C++
3 2 (3.23%) Objective-C
4 1 (1.61%) Scala
4 1 (1.61%) PHP
4 1 (1.61%) VB
Qualifications
1 28 (45.16%) Security Cleared
2 24 (38.71%) MCP
3 22 (35.48%) SC Cleared
4 5 (8.06%) ISEB
5 4 (6.45%) Degree
5 4 (6.45%) ITIL Foundation Certificate
6 3 (4.84%) PMI Certification
7 2 (3.23%) PMP
7 2 (3.23%) Microsoft Certification
7 2 (3.23%) BC Cleared
8 1 (1.61%) PRINCE2 Practitioner
8 1 (1.61%) MCDST
8 1 (1.61%) MCTS
8 1 (1.61%) MCSA
8 1 (1.61%) CISA
8 1 (1.61%) Sun Certification
8 1 (1.61%) ITIL Certification
8 1 (1.61%) CISSP
Quality Assurance & Compliance
1 33 (53.23%) SLA
2 1 (1.61%) ISO/IEC 27001
System Software
1 5 (8.06%) Active Directory
2 3 (4.84%) VMware Infrastructure
Systems Management
1 23 (37.10%) OpenView
1 23 (37.10%) Systems Management Server (SMS)
2 1 (1.61%) SCOrch
2 1 (1.61%) SCCM
Vendors
1 31 (50.00%) Microsoft
2 30 (48.39%) HP
3 23 (37.10%) Lotus
4 4 (6.45%) Oracle
5 3 (4.84%) F5
5 3 (4.84%) VMware
5 3 (4.84%) Business Objects
5 3 (4.84%) Compuware
5 3 (4.84%) Cisco
6 1 (1.61%) Fujitsu
6 1 (1.61%) Citrix
6 1 (1.61%) CA