The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cheshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 29 61 49
Rank change year-on-year
+32 -12
Contract jobs citing Service Management 41 13 23
As % of all contract IT jobs located in Cheshire 4.98% 1.45% 2.69%
As % of the Processes & Methodologies category 6.60% 1.88% 4.01%
Number of daily rates quoted 26 3 9
Average daily rate
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of your Daily Rate
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£228 £425 £275
Average daily rate % change year-on-year
-46.47% +54.54%
90% offered a daily rate of more than £110 £365 £218
10% offered a daily rate of more than £516 £635 £425
UK excluding London average daily rate £350 £351 £360
% change year-on-year
-0.35% -2.43%
Number of hourly rates quoted 4 4 1
Average hourly rate £16.50 £23.42 £47.00
Average hourly rate % change year-on-year
-29.54% -50.17%
UK excluding London average hourly rate £15.00 £13.75 £15.25
% change year-on-year
+9.09% -9.83%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cheshire region.

Processes & Methodologies Category
Cheshire
Contract IT job ads with a match in the
Processes & Methodologies category
621 693 573
As % of all contract IT jobs located in Cheshire 75.36% 77.52% 66.94%
Number of daily rates quoted 318 310 318
Average daily rate £400 £325 £350
Average daily rate % change year-on-year
+23.07% -7.14%
90% offered a daily rate of more than £274 £260 £250
10% offered a daily rate of more than £550 £500 £500
UK excluding London average daily rate £375 £363 £370
% change year-on-year
+3.44% -2.02%
Number of hourly rates quoted 43 53 13
Average hourly rate £28.00 £31.56 £34.50
Average hourly rate % change year-on-year
-11.26% -8.53%
90% offered a hourly rate of more than £13.88 £16.75 £15.20
10% offered a hourly rate of more than £45.00 £45.00 £59.83
UK excluding London average hourly rate £25.00 £28.00 £26.90
% change year-on-year
-10.71% +4.08%

Service Management
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cheshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheshire

Service Management
Daily Rate Trend in Cheshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cheshire region.

Service Management Daily Rate Trend in Cheshire

Service Management
Daily Rate Histogram in Cheshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cheshire region over the 3 months to 23 October 2014.

Service Management Daily Rate Histogram in Cheshire

Service Management
Hourly Rate Trend in Cheshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cheshire region.

Service Management Hourly Rate Trend in Cheshire

Service Management
Contract Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Cheshire region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington +6 26 £110 -84.00% 1
Crewe -2 6 £450 -
Chester +12 2 - -
Wilmslow - - - -
Knutsford - - - -
Macclesfield - - - -
Northwich - - - - 1
Service Management
North West

Service Management
Top 30 Related IT Skills in Cheshire

For the 6 months to 23 October 2014, IT contractor jobs across the Cheshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 63 (81.82%) ITIL
2 35 (45.45%) SLA
2 35 (45.45%) Security Cleared
3 33 (42.86%) Microsoft
4 30 (38.96%) HP
5 29 (37.66%) SC Cleared
6 26 (33.77%) MS Office
7 25 (32.47%) MS Excel
8 21 (27.27%) MCP
9 20 (25.97%) IBM Notes
9 20 (25.97%) Lotus
9 20 (25.97%) Systems Management Server (SMS)
9 20 (25.97%) OpenView
10 18 (23.38%) Service Delivery
11 15 (19.48%) ITSM
12 14 (18.18%) Telecoms
12 14 (18.18%) Finance
13 12 (15.58%) Problem Management
14 11 (14.29%) Analytical Skills
15 10 (12.99%) Management Information System
16 9 (11.69%) Windows
17 8 (10.39%) Active Directory
17 8 (10.39%) Change Management
18 7 (9.09%) Banking
18 7 (9.09%) Risk Management
18 7 (9.09%) Supplier Management
18 7 (9.09%) ITIL V3
19 6 (7.79%) Resource Management
19 6 (7.79%) Performance Metrics
19 6 (7.79%) Mentoring

Service Management
Top Related IT Skills in Cheshire by Category

For the 6 months to 23 October 2014, IT contractor jobs across the Cheshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (25.97%) IBM Notes
2 4 (5.19%) SharePoint
3 3 (3.90%) MS Exchange
3 3 (3.90%) IIS
3 3 (3.90%) Blackberry Enterprise Server
3 3 (3.90%) Lync
4 2 (2.60%) WebLogic
4 2 (2.60%) Documentum
5 1 (1.30%) Exchange Server 2010
5 1 (1.30%) SharePoint 2010
Applications
1 26 (33.77%) MS Office
2 25 (32.47%) MS Excel
3 2 (2.60%) MS Project
Business Applications
1 3 (3.90%) Remedy ITSM
2 2 (2.60%) Oracle EBS
Communications & Networking
1 5 (6.49%) TCP/IP
2 4 (5.19%) VPN
3 3 (3.90%) Wi-Fi
3 3 (3.90%) Wireless
3 3 (3.90%) Unified Communications
4 1 (1.30%) LAN
4 1 (1.30%) HTTP
4 1 (1.30%) DNS
4 1 (1.30%) Intranet
Database & Business Intelligence
1 3 (3.90%) SQL Server
2 2 (2.60%) Oracle Database
2 2 (2.60%) BODI
3 1 (1.30%) SQL Server 2008
3 1 (1.30%) SQL Server 2005
General
1 14 (18.18%) Telecoms
1 14 (18.18%) Finance
2 7 (9.09%) Banking
3 3 (3.90%) Local Government
4 2 (2.60%) Retail
4 2 (2.60%) Pharmaceutical
5 1 (1.30%) Billing
5 1 (1.30%) Financial Institution
Job Titles
1 32 (41.56%) Analyst
2 22 (28.57%) Service Analyst
3 20 (25.97%) Service Desk Analyst
4 14 (18.18%) Service Manager
5 10 (12.99%) Operations Manager
6 8 (10.39%) Delivery Manager
7 7 (9.09%) Services Delivery Manager
8 5 (6.49%) Consultant
8 5 (6.49%) 1st Line Support
8 5 (6.49%) Service Operations Manager
9 4 (5.19%) Desktop Support
9 4 (5.19%) Help Desk Support
10 3 (3.90%) IT Services Manager
10 3 (3.90%) Architect
10 3 (3.90%) Project Manager
10 3 (3.90%) Help Desk Analyst
10 3 (3.90%) Quality Manager
10 3 (3.90%) ITSM Consultant
10 3 (3.90%) Compliance Manager
11 2 (2.60%) Process Consultant
Libraries, Frameworks & Software Standards
1 3 (3.90%) Web Services
2 1 (1.30%) JDBC
2 1 (1.30%) .NET
2 1 (1.30%) J2EE
Miscellaneous
1 11 (14.29%) Analytical Skills
2 10 (12.99%) Management Information System
3 6 (7.79%) Performance Metrics
4 5 (6.49%) CMDB
5 3 (3.90%) Handset
5 3 (3.90%) Blackberry
5 3 (3.90%) iPad
5 3 (3.90%) Computer Science
6 2 (2.60%) Enterprise Software
6 2 (2.60%) Replication
6 2 (2.60%) PMI
7 1 (1.30%) Clustering
7 1 (1.30%) Open Source
Operating Systems
1 9 (11.69%) Windows
2 5 (6.49%) Windows 7
3 4 (5.19%) Windows Server 2008
4 3 (3.90%) Windows XP
4 3 (3.90%) Windows Server 2003
4 3 (3.90%) Windows Vista
5 2 (2.60%) HPUX
5 2 (2.60%) Solaris
5 2 (2.60%) UNIX
6 1 (1.30%) Linux
6 1 (1.30%) Windows Server 2012
Processes & Methodologies
1 63 (81.82%) ITIL
2 18 (23.38%) Service Delivery
3 15 (19.48%) ITSM
4 12 (15.58%) Problem Management
5 8 (10.39%) Change Management
6 7 (9.09%) Risk Management
6 7 (9.09%) Supplier Management
6 7 (9.09%) ITIL V3
7 6 (7.79%) Resource Management
7 6 (7.79%) Mentoring
7 6 (7.79%) Coaching
8 5 (6.49%) Configuration Management
8 5 (6.49%) Performance Management
8 5 (6.49%) CRAMM
8 5 (6.49%) Incident Management
8 5 (6.49%) Customer Engagement
9 3 (3.90%) Knowledge Management
9 3 (3.90%) Functional Testing
9 3 (3.90%) Root Cause Analysis
9 3 (3.90%) Agile Software Development
Programming Languages
1 6 (7.79%) C
2 4 (5.19%) Java
3 3 (3.90%) SQL
4 1 (1.30%) VB
4 1 (1.30%) JavaScript
4 1 (1.30%) PHP
4 1 (1.30%) Shell Script
4 1 (1.30%) Scala
4 1 (1.30%) PowerShell
Qualifications
1 35 (45.45%) Security Cleared
2 29 (37.66%) SC Cleared
3 21 (27.27%) MCP
4 6 (7.79%) Microsoft Certification
5 5 (6.49%) ISEB
6 3 (3.90%) MCDST
6 3 (3.90%) ITIL Foundation Certificate
7 2 (2.60%) Degree
7 2 (2.60%) PRINCE2 Practitioner
7 2 (2.60%) BC Cleared
7 2 (2.60%) MCTS
7 2 (2.60%) CISA
7 2 (2.60%) ITIL Certification
7 2 (2.60%) PMP
7 2 (2.60%) PMI Certification
7 2 (2.60%) CISSP
7 2 (2.60%) MCSE
8 1 (1.30%) MCSA
8 1 (1.30%) Sun Certification
8 1 (1.30%) MCITP
Quality Assurance & Compliance
1 35 (45.45%) SLA
2 2 (2.60%) QA
2 2 (2.60%) ISO/IEC 27001
2 2 (2.60%) Sarbanes-Oxley
2 2 (2.60%) GxP
System Software
1 8 (10.39%) Active Directory
2 2 (2.60%) VMware Infrastructure
Systems Management
1 20 (25.97%) Systems Management Server (SMS)
1 20 (25.97%) OpenView
2 2 (2.60%) SCCM
3 1 (1.30%) Symantec Endpoint Protection
3 1 (1.30%) SCOrch
Vendors
1 33 (42.86%) Microsoft
2 30 (38.96%) HP
3 20 (25.97%) Lotus
4 6 (7.79%) Remedy
5 3 (3.90%) Oracle
5 3 (3.90%) Citrix
5 3 (3.90%) BMC
5 3 (3.90%) VMware
6 2 (2.60%) F5
6 2 (2.60%) Compuware
6 2 (2.60%) Cisco
6 2 (2.60%) Business Objects
7 1 (1.30%) Symantec
7 1 (1.30%) CA
7 1 (1.30%) ServiceNow