The table below looks at the statistics for Service Management skills in IT contracts advertised for the Cheshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Management over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 37 56 27
Rank change year-on-year
+19 -29
Contract jobs citing Service Management 32 18 52
As % of all contract IT jobs located in Cheshire 4.11% 1.82% 6.01%
As % of the Processes & Methodologies category 5.28% 2.37% 8.65%
Number of daily rates quoted 23 5 13
Average daily rate
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£110 £375 £325
Average daily rate % change year-on-year
-70.66% +15.38%
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1 0 4
Average hourly rate £16.84 - £18.68
UK excluding London average hourly rate £15.00 £16.08 £17.50
% change year-on-year
-6.68% -8.14%
Service Management
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Cheshire region.

Processes & Methodologies Category
Cheshire
Contract IT job ads with a match in the
Processes & Methodologies category
606 760 601
As % of all contract IT jobs located in Cheshire 77.79% 76.77% 69.48%
Number of daily rates quoted 317 354 300
Average daily rate £385 £350 £350
Average daily rate % change year-on-year
+10.00% -
90% offered a daily rate of more than £236 £270 £250
10% offered a daily rate of more than £500 £485 £523
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 37 45 27
Average hourly rate £22.50 £32.81 £33.50
Average hourly rate % change year-on-year
-31.41% -2.07%
90% offered a hourly rate of more than £13.50 £17.15 £15.25
10% offered a hourly rate of more than £45.00 £44.90 £58.13
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Service Management
Jobs Demand Trend in Cheshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Management across the Cheshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Cheshire

Service Management
Daily Rate Trend in Cheshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Management across the Cheshire region.

Service Management Daily Rate Trend in Cheshire

Service Management
Daily Rate Histogram in Cheshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Management across the Cheshire region over the 3 months to 22 December 2014.

Service Management Daily Rate Histogram in Cheshire

Service Management
Hourly Rate Trend in Cheshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Management across the Cheshire region.

Service Management Hourly Rate Trend in Cheshire

Service Management
Contract Job Locations in Cheshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Management within the Cheshire region over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warrington -1 24 £110 -84.00%
Knutsford +5 1 £400 +16.44%
Northwich - - - -
Runcorn - - - -
Sandbach - - - -
Wilmslow - - - -
Service Management
North West

Service Management
Top 30 Related IT Skills in Cheshire

For the 6 months to 22 December 2014, IT contractor jobs across the Cheshire region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management.

1 56 (80.00%) ITIL
2 36 (51.43%) Microsoft
3 34 (48.57%) SLA
4 32 (45.71%) HP
4 32 (45.71%) Security Cleared
5 28 (40.00%) MS Office
5 28 (40.00%) MS Excel
6 26 (37.14%) SC Cleared
7 23 (32.86%) MCP
8 22 (31.43%) IBM Notes
8 22 (31.43%) OpenView
8 22 (31.43%) Lotus
8 22 (31.43%) Systems Management Server (SMS)
9 17 (24.29%) Service Delivery
10 13 (18.57%) Telecoms
11 12 (17.14%) ITSM
11 12 (17.14%) Finance
12 10 (14.29%) Management Information System
13 9 (12.86%) Problem Management
14 8 (11.43%) Windows
15 7 (10.00%) Active Directory
15 7 (10.00%) Risk Management
15 7 (10.00%) Analytical Skills
16 6 (8.57%) C
16 6 (8.57%) Incident Management
16 6 (8.57%) ITIL V3
16 6 (8.57%) Performance Metrics
17 5 (7.14%) ISEB
17 5 (7.14%) Resource Management
17 5 (7.14%) Performance Management

Service Management
Top Related IT Skills in Cheshire by Category

For the 6 months to 22 December 2014, IT contractor jobs across the Cheshire region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (31.43%) IBM Notes
2 3 (4.29%) SharePoint
2 3 (4.29%) MS Exchange
2 3 (4.29%) Documentum
2 3 (4.29%) Blackberry Enterprise Server
2 3 (4.29%) Lync
2 3 (4.29%) WebLogic
2 3 (4.29%) IIS
3 1 (1.43%) Exchange Server 2010
Applications
1 28 (40.00%) MS Office
1 28 (40.00%) MS Excel
2 2 (2.86%) MS Project
Business Applications
1 3 (4.29%) Oracle EBS
Communications & Networking
1 4 (5.71%) TCP/IP
1 4 (5.71%) VPN
2 3 (4.29%) Wi-Fi
2 3 (4.29%) Wireless
2 3 (4.29%) Unified Communications
3 2 (2.86%) Intranet
4 1 (1.43%) Firewall
4 1 (1.43%) LAN
Database & Business Intelligence
1 3 (4.29%) SQL Server
1 3 (4.29%) BODI
1 3 (4.29%) Oracle Database
2 1 (1.43%) Relational Database
General
1 13 (18.57%) Telecoms
2 12 (17.14%) Finance
3 3 (4.29%) Local Government
4 2 (2.86%) Pharmaceutical
4 2 (2.86%) Banking
4 2 (2.86%) Retail
5 1 (1.43%) Financial Institution
5 1 (1.43%) Retail Banking
Job Titles
1 35 (50.00%) Analyst
2 26 (37.14%) Service Analyst
3 24 (34.29%) Service Desk Analyst
4 7 (10.00%) Operations Manager
4 7 (10.00%) Service Manager
5 6 (8.57%) Delivery Manager
6 5 (7.14%) Architect
6 5 (7.14%) Services Delivery Manager
7 3 (4.29%) Project Manager
7 3 (4.29%) Desktop Support
7 3 (4.29%) Quality Manager
8 2 (2.86%) Help Desk Support
8 2 (2.86%) Business Analyst
8 2 (2.86%) Consultant
8 2 (2.86%) 1st Line Support
8 2 (2.86%) Problem Analyst
8 2 (2.86%) Enterprise Architect
8 2 (2.86%) IT Services Manager
8 2 (2.86%) Compliance Manager
8 2 (2.86%) Service Operations Manager
Libraries, Frameworks & Software Standards
1 1 (1.43%) Web Services
Miscellaneous
1 10 (14.29%) Management Information System
2 7 (10.00%) Analytical Skills
3 6 (8.57%) Performance Metrics
4 3 (4.29%) Handset
4 3 (4.29%) Replication
4 3 (4.29%) Computer Science
4 3 (4.29%) Blackberry
4 3 (4.29%) iPad
4 3 (4.29%) Enterprise Software
5 2 (2.86%) PMI
5 2 (2.86%) CMDB
6 1 (1.43%) Open Source
Operating Systems
1 8 (11.43%) Windows
2 5 (7.14%) Windows 7
3 4 (5.71%) UNIX
3 4 (5.71%) Windows Server 2008
4 3 (4.29%) Windows XP
4 3 (4.29%) Windows Server 2003
4 3 (4.29%) Windows Vista
4 3 (4.29%) HPUX
4 3 (4.29%) Solaris
5 1 (1.43%) Linux
5 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 56 (80.00%) ITIL
2 17 (24.29%) Service Delivery
3 12 (17.14%) ITSM
4 9 (12.86%) Problem Management
5 7 (10.00%) Risk Management
6 6 (8.57%) Incident Management
6 6 (8.57%) ITIL V3
7 5 (7.14%) Performance Management
7 5 (7.14%) CRAMM
7 5 (7.14%) Customer Engagement
7 5 (7.14%) Resource Management
8 4 (5.71%) Knowledge Management
8 4 (5.71%) Root Cause Analysis
9 3 (4.29%) Data Privacy
9 3 (4.29%) Time Management
9 3 (4.29%) Change Management
9 3 (4.29%) Disaster Recovery
9 3 (4.29%) PRINCE2
9 3 (4.29%) Configuration Management
9 3 (4.29%) Migration
Programming Languages
1 6 (8.57%) C
2 2 (2.86%) Java
2 2 (2.86%) SQL
3 1 (1.43%) VB
3 1 (1.43%) Scala
3 1 (1.43%) PHP
Qualifications
1 32 (45.71%) Security Cleared
2 26 (37.14%) SC Cleared
3 23 (32.86%) MCP
4 5 (7.14%) ISEB
5 4 (5.71%) Microsoft Certification
5 4 (5.71%) ITIL Foundation Certificate
6 3 (4.29%) MCDST
6 3 (4.29%) PMP
6 3 (4.29%) PMI Certification
7 2 (2.86%) CISA
7 2 (2.86%) CISSP
7 2 (2.86%) Degree
7 2 (2.86%) PRINCE2 Practitioner
7 2 (2.86%) BC Cleared
7 2 (2.86%) ITIL Certification
8 1 (1.43%) MCTS
8 1 (1.43%) MCSA
8 1 (1.43%) Sun Certification
Quality Assurance & Compliance
1 34 (48.57%) SLA
2 2 (2.86%) Sarbanes-Oxley
2 2 (2.86%) ISO/IEC 27001
2 2 (2.86%) QA
2 2 (2.86%) GxP
System Software
1 7 (10.00%) Active Directory
2 3 (4.29%) VMware Infrastructure
Systems Management
1 22 (31.43%) OpenView
1 22 (31.43%) Systems Management Server (SMS)
2 1 (1.43%) SCCM
2 1 (1.43%) SCOrch
Vendors
1 36 (51.43%) Microsoft
2 32 (45.71%) HP
3 22 (31.43%) Lotus
4 4 (5.71%) Oracle
5 3 (4.29%) Business Objects
5 3 (4.29%) Cisco
5 3 (4.29%) Compuware
5 3 (4.29%) Remedy
5 3 (4.29%) VMware
5 3 (4.29%) Citrix
5 3 (4.29%) F5
6 1 (1.43%) CA
6 1 (1.43%) Fujitsu